residential/commercial generator sets · (1) press the generator set off/reset button to shut down...

OnCuer PlusGenerator Management System

for Kohlerr Residential/Light Commercial Generator Setsequipped with the following controllers:

RDC/DCRDC2/DC2

VSC

Residential/Commercial Generator Sets

TP-6928 4/15d

Operation

Table of Contents

TP-6928 4/15 Table of Contents 3

Safety Precautions and Instructions 5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Introduction 7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .List of Related Literature 7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Service Assistance 8. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Section 1 System Information and Installation 9. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.1 Kohler OnCue Plus 9. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1.1.1 Mobile Apps 9. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.1.2 PIM and LCM 9. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1.2 Connect and Monitor Multiple Generator Sets 10. . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.3 Kohler OnCue Plus Server 10. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.4 Terms of Service 10. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.5 System Requirements 10. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.6 Internet Configuration and Security (Firewalls) 10. . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.7 Controller Firmware Download and Installation 11. . . . . . . . . . . . . . . . . . . . . . . . . . . .1.8 Controller Password and Serial Number 12. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1.8.1 RDC2 and VSC Controller Password and Serial Number 12. . . . . . . . . . . .1.8.2 DC2 Controller Password and Serial Number 12. . . . . . . . . . . . . . . . . . . . . .1.8.3 RDC/DC Controller Password 12. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.8.4 Nameplate Serial Number 13. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.8.5 Activation Code 14. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1.9 Connect the Generator to the Internet 14. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.9.1 OnCue Plus for RDC2/DC2/VSC 15. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.9.2 OnCue Plus Wireless for RDC2/DC2 16. . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.9.3 RDC/DC Controller 17. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.9.4 OnCue Plus for RDC/DC 17. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.9.5 OnCue Plus Wireless for RDC/DC 18. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Section 2 OnCue Plus Operation 19. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2.1 Introduction 19. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2.2 Information Required 19. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2.3 Start OnCue Plus 19. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2.4 DEMO Button 20. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2.5 Send Feedback Button 20. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2.6 Create an Account 21. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2.7 Add New Generator 22. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2.8 Activate Your Generator 23. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2.9 OnCue Plus Views 24. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2.10 Status 24. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2.11 Select Generator 26. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2.12 Event History 27. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2.13 Controls 29. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2.13.1 Start Exercise 29. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2.13.2 Stop Exercise 30. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2.13.3 PIM 31. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2.13.4 Load Shed 31. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2.14 Parameters 32. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2.15 Dealer Communication 33. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2.15.1 Enter Dealer Information 33. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2.15.2 Email Your Dealer 33. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2.16 Maintenance 34. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2.16.1 Hours 34. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2.16.2 Manage Exercise Details 34. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Table of Contents, continued

TP-6928 4/15Table of Contents4

2.17 Settings 36. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2.17.1 Add or Delete Email Recipients 36. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2.17.2 Text Message Configuration 37. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2.17.3 Notifications 37. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2.17.4 Select Event Notifications 38. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2.17.5 Push Notifications 39. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2.17.6 Data Refresh Interval 41. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2.17.7 Generator Settings 42. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2.17.8 Rename Outputs (PIM and Load Shed) 43. . . . . . . . . . . . . . . . . . . . . . . . . . .2.17.9 Dealer Information 44. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2.17.10 Delete a Generator 44. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Section 3 Troubleshooting 45. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3.1 Introduction 45. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3.2 Generator Set Serial Number 45. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3.3 Verify Power to the Controller 45. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3.4 Check Controller’s Ethernet Connection 45. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3.5 Power Cycling the Controller 45. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3.6 Troubleshooting Flowchart 45. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3.7 Network Configuration and Status 47. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3.8 Check for Server Connection 47. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

3.8.1 RDC or DC Controllers 47. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3.8.2 RDC2, DC2, or VSC Controller 47. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

3.9 Using Telnet 48. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3.10 Other Issues 49. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Appendix A Abbreviations 51. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

TP-6928 4/15 5Safety Precautions and Instructions

Safety Precautions and Instructions

IMPORTANTSAFETY INSTRUCTIONS.Electromechanical equipment,including generator sets andaccessories, can cause bodily harmand pose life--threatening danger whenimproperly installed, operated, ormaintained. To prevent accidents beaware of potential dangers and actsafely. Read and follow all safetyprecautions and instructions. SAVETHESE INSTRUCTIONS.

Thismanual has several types of safetyprecautions and instructions: Danger,Warning, Caution, and Notice.

DANGER

Danger indicates the presence of ahazard that will cause severepersonal injury, death, orsubstantialproperty damage.

WARNING

Warning indicates the presence of ahazard that can cause severepersonal injury, death, orsubstantialproperty damage.

CAUTION

Caution indicates the presence of ahazard that will or can cause minorpersonal injury or property damage.

NOTICENotice communicates installation,operation, or maintenance informationthat is safety related but not hazardrelated.

Safety decals affixed to the equipmentin prominent places alert the operatoror service technician to potentialhazards and explain how to act safely.The decals are shown throughout thispublication to improve operatorrecognition. Replace missing ordamaged decals.

Accidental Starting

Accidental starting.Can cause severe injury or death.

Disconnect the battery cables beforeworking on the generator set.Remove the negative (--) lead firstwhen disconnecting the battery.Reconnect the negative (--) lead lastwhen reconnecting the battery.

WARNING

Disabling the generator set.Accidental starting can causesevere injury or death. Beforeworking on the generator set orequipment connected to the set,disable the generator set as follows:(1) Press the generator set off/resetbutton to shut down the generator set.(2) Disconnect the power to the batterycharger, if equipped. (3) Remove thebattery cables, negative (--) lead first.Reconnect the negative (--) lead lastwhen reconnecting the battery. Followthese precautions to prevent thestarting of the generator set by theremote start/stop switch.

Hazardous Voltage/Moving Parts

Hazardous voltage.Will cause severe injury or death.

Disconnect all power sources beforeopening the enclosure.

DANGER

Short circuits. Hazardousvoltage/current can cause severeinjury or death. Short circuits cancause bodily injury and/or equipmentdamage. Do not contact electricalconnections with tools or jewelry whilemaking adjustments or repairs.Remove all jewelry before servicing theequipment.

NOTICEElectrostatic discharge damage.Electrostatic discharge (ESD)damages electronic circuit boards.Prevent electrostatic dischargedamage by wearing an approvedgrounding wrist strap when handlingelectronic circuit boards or integratedcircuits. An approved grounding wriststrap provides a high resistance (about1 megohm), not a direct short, toground.

TP-6928 4/156 Safety Precautions and Instructions

Notes

TP-6928 4/15 7Introduction

Introduction

This manual provides operation instructions for theOnCuerPlusGenerator Management System. OnCuePlus is a web application that does not require theinstallation of software on your computer. OnCue Plusallows remote monitoring and control of your generatorset using a computer, tablet, or smart phone from anylocation that provides web access.

OnCue Plus applies to Kohlerr Residential and LightCommercial generator sets equipped with the followingcontrollers:

D RDC/DC

D RDC2/DC2

D VSC

Note: The RDC2, DC2, and VSC controllers require anactivation code,which is suppliedwith theOnCuePlus kit.

Note: The RDC and DC controllers must be equippedwith theEthernet optionboard kitGM62465-KP1.SeeTT-1566, providedwith the kit, for installationinstructions.

Information in this publication represents data availableat the time of print. Kohler Co. reserves the right to

change this publication and the products representedwithout notice and without any obligation or liabilitywhatsoever.

Read this manual and carefully follow all proceduresand safety precautions to ensure proper equipmentoperation and to avoid bodily injury. Readand follow theSafety Precautions and Instructions section at thebeginning of this manual. Keep this manual with theequipment for future reference.

List of Related Literature

Figure 1 lists related literature.

Literature Type Part Number

OnCue Plus Specification Sheet G6-140

OnCue Plus Wireless SpecificationSheet G6-137

Ethernet Option Board InstallationInstructions (RDC/DC only)

TT-1566

OnCue Plus Wireless Kit InstallationInstructions

TT-1618

USB Utility Instructions TT-1636

Figure 1 Related Literature

TP-6928 4/158 Service Assistance

Service Assistance

For professional advice on generator set powerrequirementsandconscientiousservice, pleasecontactyour nearest Kohler distributor or dealer.

D Consult the Yellow Pages under the headingGenerators—Electric.

D Visit the Kohler Power Systems website atKOHLERPower.com.

D Lookat the labels and stickers on yourKohler productor review the appropriate literature or documentsincluded with the product.

D Call toll free in the US and Canada 1-800-544-2444.

D Outside theUSandCanada, call the nearest regionaloffice.

Headquarters Europe, Middle East, Africa(EMEA)Kohler Power Systems Netherlands B.V.Kristallaan 14761 ZC ZevenbergenThe NetherlandsPhone: (31) 168 331630Fax: (31) 168 331631

Asia PacificPower Systems Asia Pacific Regional OfficeSingapore, Republic of SingaporePhone: (65) 6264-6422Fax: (65) 6264-6455

ChinaNorth China Regional Office, BeijingPhone: (86) 10 6518 7950

(86) 10 6518 7951(86) 10 6518 7952

Fax: (86) 10 6518 7955

East China Regional Office, ShanghaiPhone: (86) 21 6288 0500Fax: (86) 21 6288 0550

India, Bangladesh, Sri LankaIndia Regional OfficeBangalore, IndiaPhone: (91) 80 3366208

(91) 80 3366231Fax: (91) 80 3315972

Japan, KoreaNorth Asia Regional OfficeTokyo, JapanPhone: (813) 3440-4515Fax: (813) 3440-2727

Latin AmericaLatin America Regional OfficeLakeland, Florida, USAPhone: (863) 619-7568Fax: (863) 701-7131

TP--6928 4/15 9Section 1 System Information and Installation

Section 1 System Information and Installation

1.1 Kohler OnCue Plus

A device such as a personal computer (PC), smartphone, or tablet running the Kohlerr OnCuer Plusapplication can communicate with the generator setmodels listed in the Introduction section to monitor thegenerator set from any location with Internet access.You can also use your device to signal the generator setcontroller to start or stop the engine or to reset a fault.

Once OnCue Plus has been purchased and activatedfor a specific generator set, that generator can bemonitored from multiple devices and locations. TheKohler OnCue Plus application can be used on one ormore personal computers (PCs), smart phones, ortablets, allowing monitoring and control of your Kohlergenerator set from any location with Internet access.Use OnCue Plus to monitor your generator set fromhome, at work, or on vacation. The generator serialnumber, controller password, and OnCue Plus accountpassword provide security and prevent unauthorizedaccess to your generator set.

OnCue Plus also provides the ability to automaticallysend email, text messages, or push notifications tonotify selected recipients of generator set activity, faults,and maintenance reminders.

1.1.1 Mobile Apps

OnCuePlus for iPhoner, iPadrandAndroidt devicesis available on the App StoreSM and Google Playt.Mobile app operation is similar to the web applicationoperation described in this manual. For instructions touse the app, refer to the Quick Start guide for the app.

1.1.2 PIM and LCM

If the power system includes a programmable interfacemodule (PIM), load control module (LCM) or load shedkit, OnCue Plus also allows remote control of electricitems in your home. See Section 2.13 for moreinformation.

ComputerDealer /Service

KOHLERr LightCommercial

Generator with RDC2or DC2 Controller

Cell PhoneSMS Text Message

tp6928

KOHLERr ResidentialGenerator with RDC,DC, RDC2, or DC2

Controller

KOHLERr Model6VSG Generator

OnCue PlusServer on the

Internet

TabletEmail, Text

Message, App,Push

Notifications

Smart PhoneEmail, Text Message, App,

Push Notifications

Computer, CustomerHome, Office , Vacation , Travel

Figure 1-1 Kohlerr OnCuer Plus Generator Management System

Apple, the Apple logo, iPhone and iPad are registered trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a servicemark of Apple Inc.Android and Google Play are trademarks of Google Inc.

TP--6928 4/1510 Section 1 System Information and Installation

1.2 Connect and Monitor MultipleGenerator Sets

If you own more than one generator set, or if you are adealer monitoring numerous customer systems, youmay use Kohler OnCuer Plus to monitor multiplegenerator sets. Purchase one OnCue Plus or OnCuePlusWireless kit for each generator set that you want tomonitor and control remotely.

To connect to each generator set, enter the serialnumber, password, and activation code (if required) forthe generator set as described in Section 2.7. Eachgenerator set needs to be added to your account onlyonce.

Generator sets can also be removed from your account.See Section 2.17.10 for instructions to delete agenerator from your account.

1.3 Kohler OnCue Plus Server

Kohler Power Systems operates an Internet serversystem used to connect Kohler generator sets to theKohlerr OnCue Plus application.

All connections to the Kohler OnCue Plus Server arefully encrypted for your protection. See Section 1.4,Privacy Statement.

1.4 Terms of Service

Click on the Terms of Service link and review theOnCueterms and conditions of use when you set up yourOnCue Plus account. See Section 2.6. By acceptingthe OnCue terms and conditions of use, you areacknowledging that you have read the OnCue termsand conditions of use and agreeing to be bound by theOnCue terms and conditions of use.

If you have questions or concerns about the OnCueterms and conditions of use, please contact Kohler Co.by email at [email protected], or call1-800-544-2444. Kohler Co. may update the OnCueterms and conditions of use at any time.

1.5 System Requirements

The following items are the minimum requirements andrecommendations for connecting your generator to theInternet.

D “Always-on” Internet service for generator setconnection (for example, cable, DSL, or phone linemodem connected 24 hours)

D Unused Ethernet port on a switch, router,or modem

D Anuninterruptiblepower supply (UPS) for themodemand router is recommended.

D OnCue Plus requires a customer-supplied networkcable for connection of the generator set to thecustomer’s Ethernet routerOROnCue Plus Wireless requires the wireless accesspoint, included in the OnCue Plus Wireless kit, and acustomer-supplied wireless router for Internetaccess. Thewireless router will typically be the samerouter that the customer uses for connecting hiscomputer to the Internet and will be located near thecomputer.

D Controller firmware versions shown in Section 1.7. Itmay be necessary to update the firmware on thecontroller. Contact your Kohler distributor or dealer,or use the Kohler USB Utility to update the firmwareyourself. Visit www.KohlerGenerators.com\usb toobtain the USB Utility.

D USB cable, male USB A to male mini-B, for updatingthe controller firmware

D RDC2, DC2, or VSC only: The generator set serialnumber, password, and OnCue Activation Codefoundon thedecal, includedwith theOnCuePlus kits.

D RDC or DC only: The generator set serial number,password, and Ethernet option board installed on thegenerator set controller, included with the OnCuePlus kits.

1.6 Internet Configuration andSecurity (Firewalls)

When the generator set is connected to an intranetnetwork behind a firewall, for example in a commercialor industrial setting, itmaybenecessary to configure thefirewall to open port 5253 to permit an outboundconnection. Contact your network administrator forassistance if necessary.


1.7 Controller Firmware Downloadand Installation

It may be necessary to update the firmware on yourgenerator set controller. SeeFigure 1-2 for the firmwareversion required for your device. Use the version shownor a later version, if available. Refer to the generator setdocumentation for instructions to find the versionnumber installed on your controller.

Note: The Kohler OnCuer Plus application cannot beused to update controller firmware. Controllerfirmware can be updated by a Kohler authorizeddistributor or dealer using a personal computerand Kohlerr SiteTecht software or the KohlerUSB Utility. If you would like to upgrade thefirmware yourself, use the USB utility. Visitwww.KohlerGenerators.com/usb to obtain theUSB utility and instructions.

Firmware Version Numbers

Software and firmware version numbers consist of threeparts separated by periods (or dots) as follows:

[Major version number].[Minor version number].[Build number]

For example, if the version number is 2.3.17, the majorversion number is 2, the minor version number is 3 andthe build number is 17. The build number is typically notshown on the controller display, but is included in thefirmware file name.

Note: Preceding zeros may be dropped from versionnumbers for software and firmware. Forexample, firmware version 2.3 is the same asversion 2.03. However, version 2.1 (two pointone) is not the same as 2.10 (two point ten).

Model Controller Firmware Version Number * Firmware File Name [

6VSG VSC 1.14 or higher VSC_#_#_#.bin

14/20RES RDC 3.18 or higher RDC_#_#_#.bin

14/20RESL DC 3.18 or higher RDC_#_#_#.bin

14/20RESARDC2 5.07 or higher RDC2_#_#_#.bin

RDC2 with APM 105.5 or higher RDC2_#_#_#.bin

14/20RESAL DC2 5.07 or higher RDC2_#_#_#.bin

20RESB RDC2 5.07 or higher RDC2_#_#_#.bin

38RCL RDC2 5.07 or higher RDC2_#_#_#.bin




30RCLH RDC2 6.01 or higher RDC2_#_#_#.bin

* This firmware version number or higher is required for monitoring with OnCue Plus. See Note about version numbers, above.[ #_#_# in the file name is the firmware version number.

Figure 1-2 Controller Firmware Version Numbers and File Names


1.8 Controller Password andSerial Number

The generator serial number and the controllerpassword for the RDC2 or VSC controller are requiredfor the OnCue Plus application.

Perform the password reset procedure beforeconnecting the generator set’s Ethernet cable to therouter. If the generator set is connected to the Internetbefore thepassword is set at the controller, youwill needto cycle power to the controller after setting thepassword.

Note: Anewpassword is generated each time the resetpassword procedure is performed.

If thepassword is reset after theOnCuePlussystemhasbeen set up, the connection will be lost. Disconnect thebattery power to the controller, wait a minute, and thenreconnect the power. Re-enter the time, date, andexercise schedule on the controller after the power isreconnected.

1.8.1 RDC2 and VSC ControllerPassword and Serial Number

Be ready towrite down the serial number andpassword.The serial number (S/N) andpassword are displayed for10 seconds. Follow this procedure to obtain the serialnumber and password:

1. Press the controller’s down arrow button tonavigate to the Networking Information menu.

2. Follow the reset password procedure shown inFigure 1-3. See the generator set operationmanual for more information, if necessary.

3. Write down the serial number (S/N) and password.

1.8.2 DC2 Controller Password andSerial Number

Be ready towrite down the serial number andpassword.The serial number (S/N) andpassword are displayed for

10 seconds. Follow this procedure to set the OnCuePlus password on the DC2 controller:

1. Press the OFF button and verify that the generatorset is not running.

2. Press and hold the Exercise button until PressAgain to Reset OnCue Plus PW is displayed.

3. Release the Exercise button and press it againwithin 5 seconds.

Note: If the Exercise button is not pressed within 5seconds, the controller exits the passwordreset mode.

4. Write down the serial number (S/N) and password.

1.8.3 RDC/DC Controller Password

The password may have been recorded during theinstallation of the Ethernet option board on thegenerator set controller. See TT-1566 or the procedurebelow.

Be ready to write down the password. The four-digitpassword will be displayed for 10 seconds. Follow thisprocedure to obtain the serial number and password:

1. Press the OFF button to place the controller intoOFF mode.

2. Press the down arrow button (RDC) or exercisebutton (DC) 5 times. Note the four-digit codedisplayed on the controller. This is the controllerpassword.

3. Write down the password to enter intoOnCuePlus.

4. Press OFF to clear the display.

Note: Do not repeat this procedure after the passwordhas been entered into OnCue Plus.

The controller password changes each time thisprocedure is performed. If the controller is connected toOnCue Plus and this procedure is performed again, theconnection will be lost.


tp6926

<---- Return

DHCP:Enabled

Reset OnCuePassword

Reset OnCuePassword? No

S/N: 1234567New PW: 1234

New S/N and password aredisplayed for approximately10 seconds.

NetworkingConfiguration

HOLD

Reset OnCuePassword? Yes

UP arrow for YES,Down arrow for NO.

Networking---->Information

Networking---->Status

StatusDisplay

Press down arrow multiple times.

Figure 1-3 Finding the Serial Number and Password, RDC2 and VSC Controllers

1.8.4 Nameplate Serial Number

Verify that the serial number shown on the controllerdisplay matches the serial number on the generator setnameplate. A typical nameplate is shown in Figure 1-4.Refer to the service views in the generator OperationManual for the location of the nameplate, if necessary. Ifthe serial numbers on the controller display and thegenerator nameplate do not match, contact yourdistributor or dealer.

The activation code is only required the first time youconnect a generator set to theOnCuePlus system. SeeSection 2.8.

1

1. Generator serial number

Figure 1-4 Generator Nameplate, Typical


1.8.5 Activation Code

TheRDC2/DC2/VSCgenerator set controllers require aunique12-digit activation code. Thecode ison thedecalincluded with the OnCue Plus kit. See Figure 1-5.

Kohler OnCue Plus will prompt the user to enter theactivation code the first time the controller connects toKohler OnCue Plus Server and a user attempts toconnect to it.

1

GM81386

1. OnCue activation code

Figure 1-5 OnCue Activation Code Decal

1.9 Connect the Generator to theInternet

Note: Record the controller password and serialnumber from the controller as described inSection 1.8 before connecting the generator tothe Internet.

Accidental starting.Can cause severe injury or death.

Disconnect the battery cables beforeworking on the generator set.Remove the negative (--) lead firstwhen disconnecting the battery.Reconnect the negative (--) lead lastwhen reconnecting the battery.

WARNING

Disabling the generator set. Accidental starting cancause severe injury or death. Before working on thegenerator set or equipment connected to the set, disable thegenerator set as follows: (1) Press the generator set off/resetbutton to shut down the generator set. (2) Disconnect thepower to the battery charger, if equipped. (3) Remove thebattery cables, negative (--) lead first. Reconnect the negative(--) lead last when reconnecting the battery. Follow theseprecautions to prevent the starting of the generator set by theremote start/stop switch.


1.9.1 OnCue Plus for RDC2/DC2/VSC

TheRDC2, DC2, and VSC generator set controllers areequipped with an Ethernet cable for connection to theInternet. The Ethernet cable is connected to thecontroller and routed into the customer connection areainside the generator enclosure.

After setting the controller password, connect the RJ45inline connector included in the OnCue Plus kit to theEthernet cable inside the generator enclosure. SeeFigure 1-6 or the generator set installation manual.Then connect one end of the customer-providednetwork cable to the RJ45 connector, and connect theother end of the cable to the customer’s router ormodem. See Figure 1-7 or Figure 1-8.

GM84094

1. Ethernet cable for OnCue Plus connection

1

Figure 1-6 Ethernet Connection, RDC2/DC2(Model 20RESA Shown)

RDC2 or DC2Generator Set Controller Router *

Cable orDSL

Modem *

* Customer-provided[ The load shed kit, if equipped, is installed inside the ATS enclosure.

Tablet *

Ethernet cables *

UPS *(optional)

PC/laptop *

Kohlerr System

Multiple PCs canbe connected.

ATSLCM orLoadShedKit [

PIM

G6-116

Smart phone*


Internet

Figure 1-7 Typical Wired Connections for RDC2/DC2 Controller -- OnCue Plus Kit

Tablet *

Smart phone*

VSC Generator SetController Router *

Cable orDSL

Modem *

* Customer-provided[ One optional PIM or one communications kit can be installed.

Ethernet cables *

UPS *(optional)

Kohlerr System


PIM orcomm. kit [

G6-116

Battery Bank *

PC/laptop *


Internet

Figure 1-8 Typical Wired Connections for VSC Controller -- OnCue Plus Kit


1.9.2 OnCue Plus Wireless forRDC2/DC2

The OnCue Plus Wireless kit allows connection of thegenerator to the customer’s Ethernet router withoutrunninganetwork cable from thegenerator to the router.See Figure 1-10 for a typical wireless connection.

After setting the controller password, follow theinstructions in TT-1618, provided with the OnCue PlusWireless kit, to install, connect, and set up the wirelessaccesspoint. The customermust haveawireless routerfor Internet access. SeeFigure 1-9 for a typicalwirelessaccess point installation inside the generator enclosure.

GM81385

1. Wireless access point, provided with OnCue Wireless kit2. PoE box, provided with OnCue Wireless kit

1

Figure 1-9 Typical OnCue Wireless Kit Installation,RDC2/DC2 (Model 20RESA Shown)

RDC2 or DC2Generator Set Controller

WifiRouter *

Cable orDSL

Modem *

* Customer-provided[ The load shed kit, if equipped, is installed inside the ATS enclosure.] Wireless access point (included in OnCue Plus wireless kit) is installed inside the generator enclosure.

Tablet *

UPS *(optional)

PC/laptop *

Kohlerr System

OnCuer PlusServer on the

Internet


ATSLCM orLoadShedKit [

PIM

TP-6928

Smart phone*

WirelessConnection

WirelessAccessPoint ]

Figure 1-10 Typical Wireless Connections for RDC2/DC2 Controller -- OnCue Plus Wireless Kit


1.9.3 RDC/DC Controller

TheRDC/DCgenerator set controllermust be equippedwith the Ethernet option board, which allows connectionof the generator set to the Internet through a broadbandInternet connection. The Ethernet option board isincluded in the OnCue Plus and OnCue Plus Wirelesskits for the RDC/DC controller. See instruction sheetTT--1566, included with the kits, for Ethernet optionboard installation and connection instructions.

When the Ethernet board is installed, update theRDC/DC controller firmware and follow the instructionsin Section 1.8.3 or TT-1566 to record the controllerpassword and generator set serial number for entry intothe OnCue Plus application.

Inmost cases, once the new firmware is uploaded to thecontroller and the Ethernet board is connected to the

customer’s router or modem, the controller willautomatically connect to the Kohler OnCue Plus server.Controller settings and network router adjustments areusually not required. The Internet connection betweenthe controller and the Kohler OnCue Plus server is fullyencrypted for your protection.

1.9.4 OnCue Plus for RDC/DC

1. Install the Ethernet option board on the generatorset controller. See TT-1566, provided with theOnCuer Plus kit, for instructions.

2. Connect the generator set to the Internet using anetwork cable connected from the Ethernet boardto your router or modem.

See Figure 1-11 for typical OnCue Plus wiredconnections.

Tablet *

Smart phone*


Internet

G6-116

RDC or DCController

EthernetBoard[ Router *

Cable orDSL

Modem *

Ethernet cables *

UPS *(optional)

PC/laptop *

Kohlerr generator set

* Customer-provided. Router and modem may be combined in one box.[ Ethernet board kit is required.

Figure 1-11 Typical Wired Connections for RDC/DC Controller -- OnCue Plus Kit


1.9.5 OnCue Plus Wireless for RDC/DC

1. Install the Ethernet option board on the generatorset controller. See TT-1566, provided with theOnCuer Plus kit, for instructions.

2. Follow the instructions in TT-1618, provided withthe OnCue Plus Wireless kit, to install, connect,

and set up the wireless access point. Thecustomer must have a wireless router for Internetaccess. See Figure 1-9 for a typical wirelessaccess point installation inside the generatorenclosure.

See Figure 1-12 for typical OnCue Plus Wirelessconnections.

Tablet *

Smart phone*

TP-6928

RDC or DCController

EthernetBoard [

WifiRouter *

Cable orDSL

Modem *

UPS *(optional)

PC/laptop *

Kohlerr generator set

* Customer-provided. Router and modem may be combined in one box.[ Ethernet board kit is required.] Wireless access point (included with OnCue Plus Wireless kit) is installed inside the generator enclosure.

OnCuer PlusServer on the

Internet

WirelessConnectionWireless

AccessPoint ]

Figure 1-12 Typical Wireless Connections for RDC/DC Controller -- OnCue Plus Wireless Kit

TP--6928 4/15 19Section 2 OnCue Plus Operation

Section 2 OnCue Plus Operation

2.1 Introduction

Kohlerr OnCuer Plus monitors the generator set andgenerates messages continually. After the applicationhas been configured to send email and/or textmessages, the OnCue Plus server will continue to sendmessages when the PC is turned off or disconnectedfrom the Internet.

Note: Sample screens are shown in this document.The actual screens may vary.

OnCuePlus is available as aweb version and as an appfor Appler and Androidt devices. For smart phones ortablets, obtain the Kohler OnCue Plus app from theApp StoreSM (for Apple devices) or Google Playt (forAndroidt devices). App screens are similar to the webscreens shown in this manual.

2.2 Information Required

Youwill need toenter some informationwhenyoucreateyour OnCue Plus account and connect to yourgenerator set. To set up an account, provide your fullname and email address, and create a username andaccount password. To add a generator to the account,

you will need other information from the generator setand theOnCuePlus kit. Required information is listed inFigure 2-1.

2.3 Start OnCue Plus

D To use the OnCue Plus web application, use yourcomputer to navigate to the OnCue Plus websitewww.kohlergenerators.com\oncue. TheOnCuePluslog-in windowopens. When you start OnCuePlus forthe first time, click on Create Account. SeeFigure 2-2. Instructions in the following sectionsexplain how to set up an account and add yourgenerator to OnCue Plus.

D For smart phonesor tablets, obtain theKohlerOnCuePlus app from the App StoreSM (for Apple devices) orGoogle Playt (for Android devices). Follow theQuick Start instructions in the app to set up anaccount and add your generator to OnCue Plus.Operation of the app is similar to using the webapplication as described in this manual.

OnCue Plus will remember your generator set andconnect to it each time you use OnCue Plus.

ItemDescription

Set UpAccount

AddGenerator

Can Change inSettings View?

Full Name Enter your full name when setting up your account. D NO

Username Create your username when setting up your account. D NO

Email Address Enter your email address when setting up your account. D NO

Password Create a password when setting up your account. D NO

Serial Number For adding new generator, get from genset controllernameplate or controller. See Section 1.8.

DNO

Genset Password For adding new generator, get from genset controller.See Section 1.8.

DYES

OnCue PlusActivation Code

From OnCue decal, provided with OnCue Plus kit. SeeSection 2.8.

DNO

GensetDisplayname

Create a name that identifies the generator set. DYES

Genset Location Enter address or other location information for thegenerator set.

DYES

Figure 2-1 Required Information

Apple, the Apple logo, iPhone and iPad are registered trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a servicemark of Apple Inc.Android and Google Play are trademarks of Google Inc.

TP--6928 4/1520 Section 2 OnCue Plus Operation

1. If you have an account, enter your username and password and click LOG IN.2. New users click Create Account.3. To send feedback to Kohler Co., click Send Feedback here or click Feedback near the upper right corner of most other OnCue Plus

screens.4. To view OnCue Plus screens and features without creating an account or logging in, click DEMO.

2 14 3 1

Figure 2-2 OnCue Plus Sign In Screen

2.4 DEMO Button

To preview the OnCue Plus screens and operationwithout creating an account or logging in, click on theDEMObutton. See Figure 2-2. The demo allows you tonavigate through all menus and review the informationavailable through OnCue Plus without connecting to anactual generator set. You can “start” and “stop” thedemo generator set from the Controls menu, view thegenerator parameters, and rename inputs and outputs.

2.5 Send Feedback Button

Click on the Send Feedback button in the Sign-InScreen or click on the Feedback command in the upperright corner of other screens to send your comments toKohler Co. The screen shown in Figure 2-3 will open.

Touch or click on the relevant feedback topic and followthe instructions on the screen.

Figure 2-3 Feedback Window


2.6 Create an Account

The first time that you use OnCue Plus, you will need toset up an account. A user name, email address andpassword will be required. Create a usernamewith 6 to25 characters (no spaces) and a password for youraccount, and keep them in a safe place.

Click on Terms of Service near the bottom of the screenand read the OnCue terms and conditions of use. Then

click on the box next to “I accept the OnCue Plus termsandconditionsof use” to indicate your acceptanceof theOnCue terms and conditions of use.

Click on Create Account.

An email will be sent to the email address given for theaccount. Follow the instructions in the email to activateyour account. Internet access is required to activateyour account.

Figure 2-4 Create an Account


2.7 Add New Generator

In order tomonitor and control a generator usingOnCuePlus, you must add the generator to your OnCue Plusaccount. Multiple generators can be added to oneaccount. If you own more than one generator set, or ifyou are a dealer monitoring numerous customer

systems, you may add them to your account using thisscreen.

Click on ADD NEW GENERATOR as shown inFigure 2-5. The generator set serial number andcontroller password are required. See Section 1.8 forinstructions to obtain the serial number and password.

1

1. Click on ADD NEW GENERATOR. The ADD YOUR GENERATOR window opens.2. Type in the generator serial number.3. Type in the controller password.4. Click CONNECT.

3

2

4

Figure 2-5 Add New Generator


2.8 Activate Your Generator

To authorize remote monitoring of your generator set,you will need the generator set serial number, OnCueactivation code (not required for RDC/DC controllers),and controller password. Obtain the serial number fromthe controller when setting the controller password asdescribed inSection 1.8, or find the serial number on thegenerator set’s nameplate.

Find the activation code on the decal provided withOnCue Plus. See Figure 2-6. Attach the OnCueactivation code decal to the generator set.

In the generator selection list on the left side of thescreen, click on Activate Your Generator. SeeFigure 2-7. Then type your activation code into theActivate Generator window shown in Figure 2-8 andclick on Activate.

1

GM81386

1. OnCue activation code

Figure 2-6 OnCue Activation Code Decal

1

1. Click on ACTIVATE YOUR GENERATOR

Figure 2-7 Activate Your Generator

Figure 2-8 Activate Generator


2.9 OnCue Plus Views

OnCue Plus opens in the Status view. The followingviews are available:

D Status

D Event History

D Controls

D Parameters

D Dealer

D Maintenance

D Settings

To select a view, click on the desired view in the toolbarnear the top of the screen. The selected view ishighlighted in the toolbar. See Figure 2-9.

2.10 Status

The status screen is shown in Figure 2-9.

Symbols in the generator list on the left side of thescreen indicate the status of each generator set. SeeFigure 2-10. The symbol to the left of the generatorname indicates whether the generator is running, onstandby, shut down, or turned off. See Figure 2-11 forillustrations and definitions of the symbols. The symbolto the right of the generator name shows whether thegenerator is connected to theOnCuePlus Server. If thesymbol indicates no connection, see Section 3 fortroubleshooting instructions.

See Figure 2-12 for an explanation of symbols andinformation displayed in the body of the Status screen.

1. Click on the desired view in this toolbar. The selected view is highlighted.

1

Figure 2-9 Power System Status


1. Generator set status; see Figure 2-11.2. Generator is connected to OnCue Plus server.3. Generator is not connected to OnCue Plus server.

1

3

2

Figure 2-10 Generator Set Status and ConnectionIndicators

Indicator Status Description

Blue square StandbyGenerator set is ready tostart.

Greentriangle

Cranking orrunning

Engine is starting orrunning.

Red XFault

shutdown

The controller hasdetected a fault conditionand the generator sethas shut down.

Red circle Off Controller is OFF.

Connectionsymbol Connected

Generator set isconnected to the OnCuePlus server.

Opensymbol

NotConnected

Generator set is notconnected to the OnCuePlus server.

Figure 2-11 Generator Set Status Indicators

Status Screen Item Indicates Notes

Name Name of generator that you aremonitoring

Select the generator from the list on the left side of the screen.(Click on the arrow symbol to reveal the list.)

Generator statusmessage

The status of the generator thatyou have selected

Examples of status messages are “Generator Running” and“Standby.” If a fault condition is indicated, check the EventHistory view or the controller display to identify the fault.

Updated The last time that generatorinformation was updated inOnCue Plus

The frequency of updates can be changed through the Settingsscreen.

GEN symbol Generator Status Green when active, gray when not available.

Power line symbol Utility power status Green when active, gray when not available.

Home symbol andhome status message

Home does or does not havepower

Symbol is green when the home has power from either thegenerator or utility.

Genset Voltage Output voltage from the generatorset.

Displays voltage when the generator is running.

Frequency Frequency of the generator setoutput.

Displays frequency when the generator is running. Nominally50 or 60 Hz.

Battery Voltage Generator engine starting batteryvoltage

Typically 12--15 volts DC. A voltage below 12.5 VDC willtrigger a low battery voltage warning, indicating that the batteryshould be charged or replaced. A voltage less than 12 voltsDC will be displayed in red.

Figure 2-12 Status Screen Displays


2.11 Select Generator

Kohler distributors and dealers may monitor more thanone generator set for their customers. In the Statusview, click on the arrow on the left side of the screen toreveal the list of generators that have been added toyour account. All generator sets that you have added toyour account will appear in a list on the left side of thescreen. Scroll down if necessary and click on the

generator that you want to monitor. The selectedgenerator set is displayed at the top of the list and alsodisplayed in the Status view.

If youhavemultiple generator sets in your account, keepthe list open to identify the selected generator set.

1. Click on the generator set that you want to monitor and control.2. Selected generator is shown at the top

1

2

Figure 2-13 Select Generator


2.12 Event History

Click on Event history to view recent activity on yourgenerator. The controller hours for recent generatoroperation, includingexercise runsor other generator setstarts and stops, are displayed. Generator faultconditions including warnings and shutdowns are alsodisplayed.

Click on Clear Active to clear the active fault conditions.Contact your local dealer or distributor for service if faultconditions continue to appear.

If you would like more information about a particularevent, pleaseclick/touch that particular event tobringupthe event details screen. See Figure 2-16 forinformation contained on the event details screen. Clickon the arrow near the upper left corner of the Detailsscreen to return to the previous screen.

Figure 2-14 Clear Active Events Confirmation

2

1. Red symbol indicates an active fault condition2. Click CLEAR ACTIVE to clear active fault conditions

1

Figure 2-15 Event History


1

1. Back arrow returns to previous screen.

Figure 2-16 Event Details


2.13 Controls

From the Controls view, you can:

D Start and stop a generator exercise

D View the status of outputs connected to the PIM orLCM

D Turn outputs connected to the PIM on and off.

The generator set controllermust be in AUTOmodefor remote start/stop using OnCue Plus.

2.13.1 Start Exercise

To start an exercise, click Start in the Controls screen.The dialog box shown in Figure 2-17 opens. Click onSTART to confirm you want to start the generator set orCANCEL to exit and not start an exercise.

The exercise runs for 20 minutes (default setting) andthen stops. Use the StopExercise command to stop thegenerator earlier, if necessary.

Exercise runs started through this command areunscheduled. Starting and stopping the engine usingthese commands does not change the exerciseschedule on the generator set.

The exercise mode and duration can be changedthrough the maintenance screen. See Section 2.16.

Figure 2-17 Select Exercise Type

1

1. Click to start an exercise.

Figure 2-18 Controls, Start Exercise


2.13.2 Stop Exercise

After starting the engine using the Start button, click onStop in theControls screen to stop the engine before theprogrammed stop time, if necessary. Then confirm byclicking onYES in the STOPGENERATORwindow thatappears in the center of the screen. See Figure 2-19.

The generator set controllermust be in AUTOmodefor remote start/stop using OnCue Plus.

Note: The Stop Exercise command will not stop thegenerator set if it was started at the controller bypressing RUN, by a remote start command froman ATS, or by a scheduled exercise set at thecontroller.

1

1. Click Stop to shut down the generator before the exercise time expires. This only stops an exercise that was initiated by clicking theSTART button in OnCue Plus.

Figure 2-19 Controls, Stop Exercise


2.13.3 PIM

OnCuer Plus allows remote control of items in yourhome. Controlling items remotely requires an installedand properly connected Programmable InterfaceModule (PIM). The programmable interface module(PIM) is available for purchase as an optional kit.

Electrical items such as appliances, outdoor lighting,storm shutters, etc. can be connected to outputs on thePIM and then turned on and off using OnCue Plusthrough your personal computer, smart phone,or tabletwith Internet access.

The PIM provides two programmable inputs and sixprogrammable outputs for connection tocustomer-supplied equipment. The PIM operates onlywith generator sets equipped with the Kohler RDC2,DC2, or VSC controller. See TT-1584 for PIMinstallation and setup instructions.

Note: PIM outputs 1 and 2 are factory-set to GeneratorRunning and Common Fault. Outputs 1 and 2cannot be controlled remotely through OnCuerPlus.

Use the Controls screen to remotely control items inyour home connected to outputs 3 through 6.

1. Select the Controls screen in the OnCue PlusToolbar.

2. Click on the tab labeled PIM.

3. Click on the name of the output to turn it on or off.The status indicator (ON/OFF) flashes forapproximately 5 seconds before changing to thenew status.

Once OnCue Plus is used to turn a PIM output on or off,the output will no longer be controlled by the generatorset. For example, output 4 may initially be set to theEngine Oil Low Pressure Warning. If OnCue Plus isused to turn that output on or off, the outputwill no longerturn onwhen the generator’s low oil pressure warning isactivated. The outputmust be operated throughOnCuePlus.

Use OnCue Plus to rename the output functions toidentify the equipment connected to each output. SeeSection 2.17, Settings, for label renaming instructions.

Figure 2-20 Manual Management

2.13.4 Load Shed

Click on the LoadShed tab in theControls screen to seethe status of items connected to the load control module(LCM) or load shed kit. Non-essential loads connectedto the load control relays are disconnectedautomatically when essential equipment is running toprevent generator set overload.

The item descriptions can be edited through theSettings view. See Section 2.17.

Figure 2-21 Controls, PIM


2.14 Parameters

The parameters shown in Figure 2-22 can be viewedfrom this screen. To change generator settings, go tothe Settings tab and see Section 2.17.

Power

Total power and percent of rated power are displayedonly for the following generator set models:

D 10RESV

D 12RESV

D 38RCL

D Two 14RESAs paralleled using the PowerSynctAPM

D Two 20RESAs or 20RESBs paralleled using thePowerSynct APM

Figure 2-22 Parameters


2.15 Dealer Communication

2.15.1 Enter Dealer Information

Use the Settings view to enter your dealer’s informationbefore using the Dealer feature. See Section 2.17,Settings.

2.15.2 Email Your Dealer

Clicking on the EMAIL command will open the emailapplication on your device and open a new emailaddressed to your dealer. Type in your message andsend.

The OnCue Plus App on your smart phone or tablet willalso allow you to call your dealer from this screen.

Figure 2-23 Dealer


2.16 Maintenance

Click on Maintenance to see the total run time on yourgenerator and exercise information.

2.16.1 Hours

The total generator engine runtime is shown in hoursnear the top of the maintenance screen.

2.16.2 Manage Exercise Details

Click on MANAGE in the upper right corner of theMaintenance screen to change the exercise settings forthe generator. Refer to the generator documentation forrecommended exercise settings. The following settingscan be changed:

Exercise Interval

Use the drop-down arrows to select weekly or everyother week.

Exercise Run Duration

Choose how long the generator will run during exercise.Use the drop-down arrows to select from 10 to 30minutes. 20minutes is thedefault settingand is typicallythe minimum recommended duration.

Exercise Mode

Use the drop-down arrows to select the exercise mode.

D Unloaded Full-Speed Exercise. Runs the generatorset at full speed without transferring the load fromutility. The model VSG generator set runs at ratedno-load speed.

D Unloaded Cycle Exercise. Runs the unloaded cycleexercise with complete system diagnostics. Seegenerator setOperationManual for informationaboutthe unloaded cycle exercise and diagnostics.

D LoadedFull-SpeedExercise. Runs the generator setat full speed and transfers the load from utility to thegenerator. At the end of the exercise cycle, the load istransferred back to utility before the generator stops.

Figure 2-24 Maintenance


1

1. Back arrow returns to previous screen.

Figure 2-25 Manage Menu for Exercise Settings


2.17 Settings

Use the Settings view to set up email and textnotifications, and also to change system settings,including the frequency of generator data updates andthe labels on the PIM and load shed outputs. SeeFigure 2-26. This viewalso containsaDelete commandthat allows you to remove a generator from your list ofmonitored generators.

2.17.1 Add or Delete Email Recipients

To set up email notifications, click NEW to the right ofEmail Notification Recipients in the settings view. SeeFigure 2-26. In the Add Email Recipient view, type therecipient’s name and email address. Click SAVE. SeeFigure 2-27.

To remove an email address from the list, click EDIT tothe right of the address to be deleted. Then clickDELETE at the bottom of the Edit Email Recipientscreen. See Figure 2-29.

1

1. Click NEW to add a recipient to the list.2. Click EDIT to select events for notification or remove a recipient from the notification list.

2

Figure 2-26 Settings

Figure 2-27 Add Email Recipient


2.17.2 Text Message Configuration

Text messages can be sent by sending an email to yourcell phone.

SMS text messaging to a cellular telephone or otherdevice is accomplished by sending an email to thecellular provider’s email-to-SMS system. For example,if the customer is a subscriber of Verizon Wireless withthe cellular telephone number 920-555-1212, a textmessage can be sent to their cell phone by sending anemail to [email protected]. Contact your cellservice provider for the email address to use for SMStext messaging.

Determine the customer’s cellular telephone serviceprovider and verify that their cell phone is equipped toreceive SMS messages. Consult the cell phoneprovider or the provider’s website for the email addressconfigurations for text messaging. Make sure that thecustomer is aware of any text messaging charges thecellular telephone providermay charge for received textmessages.

2.17.3 Notifications

OnCuer Plus can be configured to send email or SMStext messages alerting the recipient of generator setfaults, exercise updates, and maintenance reminders.

Email and text messages include:

D Device description (user-defined)

D Generator state

D Description of the event

The events shown in Figure 2-28 will generate an emailmessage.

A separatemessage is sent for each activewarning andshutdown. Ifmultiplewarnings clear or shutdowns resetat the same time, youwill receive oneemail indicatingallinformation. See the generator set Operation Manualfor a list of warnings and shutdowns.

See Section 2.17.4 for instructions to select the type ofmessages sent to each recipient.

Event Notes

Exercise start/exerciseended

Exercise messages are available if a Kohler Model RXT transfer switch is connected to thegenerator.

Generator running/generatorstopped

If a Kohler Model RXT transfer switch is connected to the generator, you will see thesemessages and the exercise messages when the generator exercises, if both messages areselected.

Generator in auto/not inauto

If the OFF or RUN buttons on the generator controller are pressed, the unit is not in AUTO.Remote start/stop commands will not work and scheduled exercises will not run when the unitis not in AUTO. When AUTO is pressed again, a message is sent to notify you that thegenerator has returned to AUTO mode.

Utility loss /utility restored If a Kohler Model RXT transfer switch is connected to the generator, you will see thesemessages indicating utility power outage and restoration.

Communicationloss/restored

Indicates the generator communication with the Kohler server. It has no impact on the abilityof your power system to function properly.

Warnings active/cleared Warning messages are dependent on the generator set. The message will includeinformation about the cause of the warning; for example, low oil pressure.

Note: Maintenance reminders are considered warnings. Turn on Warnings active/cleared toreceive notifications of maintenance reminders.

Shutdown active/reset Shutdown messages are dependent on the generator set. The message will includeinformation about the cause of the shutdown; for example, high engine temperature.

Figure 2-28 Power System Events that Can Generate an Email or Text Message


2.17.4 Select Event Notifications

You can customize the email notifications sent to eachrecipient by selecting the events that will send an emailnotification for each email address. After adding emailrecipients, return to the Settings page and click on EDITafter the recipients email address. For each event listedin the Edit Email Recipient screen (see Figure 2-29),click on the ON/OFF box on the right to turn notificationON or OFF for each event. Each recipient can have adifferent combination of event notifications. Click SAVEafter making the selections.

Maintenance Reminders. To receive notifications formaintenance reminders for your generator set, turn ONWarnings active/cleared. See the generator OperationManual for a list of scheduled maintenance tasks thatmust be performed at regular intervals.

The default selection will send notifications for allevents. Clicking RESTORE DEFAULTS turns on allnotifications for the selected recipient.

Clicking DELETE will remove the recipient from theemail notification list.

11. Click to turn notification on or off for each event.2. SAVE notification selections for the email recipient.3. RESTORE DEFAULTS turns all notifications on for the selected recipient.4. DELETE removes the recipient from the notification list.

2 3 4

Figure 2-29 Edit Email Recipients to Select Events for Notification or Delete an Address from the List


2.17.5 Push Notifications

Using the OnCue Plus App to Manage and ViewNotifications

The OnCue Plus app includes a notification center foryour smart phone or tablet. The default setting will sendnotifications for all genset events shown in Figure 2-28.You can turn off the notifications for some events if youdon’t want to receive them. In order to manage yournotifications, go to the Settings screen > NotificationSettings > Push Notification Settings. See Figure 2-31.

See Figure 2-30 for an example of notifications.Figure 2-30 View Notifications

1. Tap Edit Notification Settings.2. Tap Edit Push Notification Settings.3. Tap to turn notifications for each event off or on (scroll down for more events).4. Restore Defaults turns notifications on for all events.5. Tap to save your selections.6. Red “ringing” bell indicates active notifications. Tap to view notifications. See Figure 2-30 for an example of notifications.

6

1

2

3

4

5

Figure 2-31 Push Notification Settings in the OnCue Plus App (for smart phones and tablets)


Viewing Push Notifications in the Web Application

Push notifications can be viewed using the OnCue Plusweb application. The bell icon at the top of the screenturns red to indicate that there are notifications. See

Figure 2-32. Click on the red bell icon to view the activenotifications.

See Figure 2-30 for an example of notifications.

1

1. The red “ringing” bell indicates active notifications. Click on the bell to view notifications.

Figure 2-32 Notification Indicator on the Web Version of OnCue Plus


2.17.6 Data Refresh Interval

Generator data is updated in OnCuer Plus as soon aspossible. In some cases, you may want to change thedata updates to send data less often. For example:

D If you have a data plan that charges by the amount ofdata or limits the amount of data received, you maywant to update less often.

D When the utility power is out and your generator set issupplying your home, youmaywant to select updatesevery 5 minutes until the utility power returns and thegenerator set shuts down.

D Selecting “On page load” will update the data onlywhen you change your view in OnCue Plus.

Figure 2-33 Data Refresh


2.17.7 Generator Settings

The Generator Settings view allows you to change thename and password for the generator.

Change Generator Display Name

When a generator is connected for the first time, thegenerator name displayed in OnCuer Plus will be thegenerator serial number. Use the Genset Name settingto change the name to something that identifies thegenerator. For example, you can rename the unit usingyour name or a location. If your dealer or distributor willbe monitoring the generator, use a name thatdistinguishes your unit from other customers’equipment. Names must contain at least fourcharacters, and can use letters and numbers.

Click on GENSET DISPLAYNAME. Type in the newname and click on the green box labeled RENAME.

Change Generator Password

Change the generator password from the 4-digitcontroller password to a password of your choice. If thepassword is changed, other users will lose the OnCuePlus connection to that generator. If your dealer ismonitoring your generator, be sure to give him/her thenew password.

Click on GENSET PASSWORD. Type the newpassword into both boxes and click CHANGEPASSWORD.

Generator Location

Click onGENSETLOCATION. Type in the newaddressor other information that identifies the generatorlocation, and click on CHANGE LOCATION.

Figure 2-34 Generator Settings


2.17.8 Rename Outputs (PIM and LoadShed)

Use the Settings view to change the PIM and load shedoutput labels to show what is being controlled. Forexample, connect output 3 to the storm shutters on yourvacation home and label it Storm Shutters. When badweather is forecast, you can use OnCue Plus to closethe storm shutters from a remote location. See Section2.13, Control.

Click on EDIT after RENAME PIM OUTPUTS orRENAME LOAD SHED OUTPUTS in the Settingsscreen. See Figure 2-26. The RENAME screenappears. Click on the label that you want to change.Type in the new label and click RENAME. SeeFigure 2-35. Click on the back arrow near the upper leftcorner of the screen to return to the previous screen.

1

1. Type in new label2. Click RENAME3. Click on the back arrow to return to the previous screen.

2

3

Figure 2-35 Editing PIM or Load Shed Labels


2.17.9 Dealer Information

Enter your dealer’s information, including their emailaddress. SeeFigure 2-37. Thisallowsyou toemail yourdealer using the Dealer view described earlier.

2.17.10 Delete a Generator

The Delete Generator command, where Generator isreplaced with the name of the currently selectedgenerator, allowsyou to remove thegenerator fromyourlist of monitored units.

Go to the Add Generator view on the left and select theunit that you want to delete. Then go to Settings, andcheck that the Delete command shows the name of theunit that youwant to remove. TouchDeleteGenerator toremove the unit from your list. A confirmation box

appears to make sure you want to delete the generator.Click Delete or Cancel.

Note: Once deleted, the generator no longer appearson the list in the Add Generator view.

After aunit hasbeen removed, youwill need to follow theAdd Generator procedure to add it again if you want toput it back on your list.

Figure 2-36 Delete a Generator

Figure 2-37 Edit Dealer Information

TP--6928 4/15 45Section 3 Troubleshooting

Section 3 Troubleshooting

3.1 Introduction

This section provides instructions for troubleshootingissues related to connection of the generator to thehomeowner’s network. Many of these issues andconnection problems are caused by incorrect controlleror router setup. This section provides instructions totroubleshoot problems with the generator connection tothe OnCuer Plus server.

Because of the large variety of routers that are availablein the field, this document cannot address router setupissues. Please refer to the documentation provided forthe router and contact the customer’s Internet ServiceProvider (ISP), if necessary.

If you are using the OnCuer Plus Wireless kit, pleasealso refer to TT-1618 (provided with the wireless kit) forsetup, test, and troubleshooting instructions.

Refer to the generator set service manual whentroubleshooting the generator set and connectedequipment.

3.2 Generator Set Serial Number

Incorrect serial numbers will prevent connection to theOnCuer Plus server. Compare the genset serialnumber programmed into the controller with the serialnumber on the generator set nameplate. SeeSection 1.8 for instructions to find the serial number inthe controller. If the S/Ns do not match, KohlerrSiteTecht software is required to change the gensetserial number programmed in the controller tomatch thenameplate. SiteTech software is only available toKohler-authorized distributors and dealers. Contact aKohler-authorized distributor/dealer for service.

3.3 Verify Power to the Controller

Verify that there is power to the generator set’scontroller. Check that the controller display is on or atleast one LED on the controller is lit.

3.4 Check Controller’s EthernetConnection

RDC2/DC2 or VSC Controller. Check the Ethernetcable and RJ45 inline connector to the controller.

RDC/DCController. Makesure that theEthernet boardis installed correctly with the board-to-board connectorin place. See TT-1566, Installation Instructions.

Check the firewall on the local router. Verify that routerfirewall port 5253 is configured to permit an outboundconnection. Refer to the instructions provided with therouter.

3.5 Power Cycling the Controller

The four digit password is only communicated to theOnCuer Plus Server when the controller powers up.Power cycle the controller, leaving the Ethernet cableplugged in. Power cycling can be done in one of twoways:

1. Disconnectall input power for twominutes (to allowcapacitors to discharge):

a. Battery power: remove the battery negative (--)cable or disconnect P1 from the back of thecontroller.

b. Battery charger input power: disconnect the120 VAC input power supply or disconnect P5from the back of the controller.

c. Unplug the USB mini-B connector from thefront of the controller (if plugged in).

d. Wait two minutes, then reconnect power,hooking up battery power (P1) first.

OR:

2. Re-install the controller firmware. This will force acontroller reboot.

3.6 Troubleshooting Flowchart

Follow the steps in the troubleshootingprocedure on thenext page.

Equipment Required

The following items are necessary:

D Service laptop computer with Kohlerr SiteTechtsoftware installed. SiteTech software is available toKohler authorized distributors and dealers.

D USB cable, male USB A to male mini-B.D Current (or appropriate) version of controllerfirmware.

TP--6928 4/1546 Section 3 Troubleshooting

SB-745

Check the controller firmware version number. Is the controller firmwareversion 5.07 (RDC2/DC2) or version 3.18 (RDC/DC) or higher?

YES

NOUpdate the controller firmware.

NODo you know the generator’s four digit password?

YES

Reset the controller password.See Section 1.8.

NO

YES

Does the customer require a static IP address for thecontroller? See Section 3.7 for information about static IPaddresses and DHCP.

Obtain a Static IP address, Subnet Mask, Default Gateway,and DNS Server from the customer, and insert the data intothe appropriate fields under Network Configuration.See Figure 3-2. Click Apply Changes.

Is DHCP Enabled underNetwork Configurationset to “True”?See Figure 3-1.

Use SiteTech software to check the Network Configurationsettings. See Section 3.7.

NO

The Media Connected parameter showswhether the controller recognizes that anEthernet cable is plugged in andcommunicating with a router. Is the MediaConnected parameter under NetworkStatus “True”? See Figure 3-3.

YES

Is the Ethernet cable properlyplugged into the generatorcontroller, the customer’s router,and all points in between?

Connect the Ethernetcable properly and cyclepower to the controller asdescribed in Section 3.5.

NO

YES

NO

YES

Test the Ethernet cable and the customer’s routerport with an Ethernet cable tester or a laptop. Turnoff the wireless on the laptop so you don’t confuseyour WIFI connection with a good LAN connectionthrough the Ethernet cable. Are the Ethernet cableand router port good?

Repair or replace theEthernet cable or router asneeded. Then cycle powerto the controller asdescribed in Section 3.5.

Contact your distributor orKohler Generator FieldService as appropriate.

Reboot the customer’s router. Is the MediaConnected parameter under Network Status “True?

YES

The controller is connected to the Internet. Log into OnCue Plus and Add New Generator.

Correct the customer’srouter, modem, or securitysettings that are blockingaccess. Then cycle powerto the controller asdescribed in Section 3.5.

Is the Network Connection Established parameterunder Network Status “True”? See Figure 3-4.NOTE: It can take several minutes to change to Trueafter a good connection is established. *

Power cycle the controller, leaving the Ethernet cableplugged in. See Section 3.5 for instructions.NOTE: The four digit password is only communicated to theOnCue Plus Server at controller power up.

Contact your distributor or Kohler GeneratorField Service as appropriate.

NO

NONO

YES YES

Set DHCP Enabledto “True.” ClickApply Changes.

NO

YES

See Section 3.9 forTelnet instructions.Can you Telnet port5253?

* If a wireless connection is used, it can take up to 20 minutes to establish a good network connection and update this parameter.


3.7 Network Configuration andStatus

When instructed in the procedure, use your laptop andKohlerr SiteTecht software to check the NetworkConfiguration and Network Status settings shown inFigure 3-1 through Figure 3-4.

Dynamic Host Connection Protocol (DHCP): Mostnetwork setups use DHCP, which allows the server toassign an IP address automatically. Some sites requirea static IP address that must be requested from theInternet Service Provider (ISP). The customerwill knowif the controller requires a static IP address. (If thecustomerdoesn’t know,hemost likelydoesnot requireastatic IP address.)

If a static IP address is used, obtain the IP address,subnetmask, default gateway, andDNSserver from thecustomer and enter the data into the appropriate fieldsunder Network Configuration. Click Apply Changesafter entering the data.

Figure 3-1 DHCP Enabled Setting

Figure 3-2 Static Settings (enter only if customerhas a static IP address)

Figure 3-3 Media Connected Status = True ifController is Connected

Figure 3-4 Network Connection Established (maytake several minutes)

3.8 Check for Server Connection

3.8.1 RDC or DC Controllers

Check for adot in the lower right cornerof theRDCorDCcontroller display to verify that the controller isconnected to the Kohlerr OnCuer Plus server. SeeFigure 3-5.

1. Lighted dot indicates server connection

1

tt1566

Figure 3-5 Controller Display with ServerConnection Indicator

3.8.2 RDC2, DC2, or VSC Controller

If it is necessary to check the server connection to anRDC2, DC2, or VSC controller, use telnet on your PC.See Section 3.9 for instructions.


3.9 Using Telnet

Activate Telnet on your computer

Telnet is not activated by default on the MicrosoftrWindowsr7 operating system. To activate Telnet on thePC, open the Control Panel, select Programs, and thenselect Programs and Features. Select Turn WindowsFeatures On or Off. Find the Telnet Client and click onthe box so that the box is checked. See Figure 3-6.Click OK and wait while Windows makes theadjustments.

1

1. Click to turn on Telnet Client

Figure 3-6 Telnet Activation, MicrosoftrWindowsr 7

Now use Telnet to check the server connection toOnCue Plus.

Telnet Procedure

1. Open a command prompt window on the PC byselecting Start, All Programs, Accessories,Command Prompt. See Figure 3-7.

Microsoftr and Windowsr are registered trademarks of MicrosoftCorporation.

2

1. Click Start icon, then All Programs2. Click Accessories3. Click Command Prompt to open a command window

1

3

Figure 3-7 Opening a Command Prompt Window

2. Using the command prompt window, try to telnet tothe OnCue Plus server by entering the following:

c:\> telnet devices.kohler.com 5253

3. If theconnectionwassuccessfully established, youwill see the symbols shown in Figure 3-8.

Figure 3-8 Telnet Command to Confirm OnCuerPlus Server Connection


3.10 Other Issues

Figure 3-9 lists some additional things to check when troubleshooting connection problems.

Possible Cause of Connection Problem Suggested Solution

Internet service is down Verify that Internet service is available by navigating towww.KOHLERPower.com or any website.

No power to controller Verify power to the generator set controller by checking that the controllerdisplay is on or one LED is illuminated or flashing on the controller. Check theconnection to the generator set’s engine starting battery.RDC/DC controller. Check the condition of the controller’s F3 fuse, andreplace the fuse if necessary.

No connection to the server RDC2/DC2/VSC controller. Test server connection using telnet. See Section3.8.2.

RDC/DC controller. Check that the server connection indicating LED on thecontroller is lit. See Sections 3.3 and 3.8.

Cable or modem/router problem Note: RDC2/DC2/VSC controller. Disconnect the utility power to the generatorset before disconnecting the Ethernet cable. Follow the safety precautionsin this document and in the generator set service manual.

Note: RDC/DC controller. Remove the controller’s F3 fuse and disconnectpower to the generator set before disconnecting theEthernet cable. Followthe safety precautions in this document and in the generator set servicemanual. See TT-1566, Ethernet Board Installation Instructions, forconnection details.

Isolate the problem by disconnecting the Ethernet cable from the generatorcontroller and plugging it into a laptop PC. Disable wireless on the laptop.Check Internet access by trying to connect to www.KOHLERPower.com or anywebsite.

D If no connection, try to connect the laptop PC to the modem/router using adifferent cable.

D If there is no connection with either cable, the problem may be with themodem/router. Contact your Internet Server Provider for assistance.

OnCue Plus Wireless connection issues See TT-1618 for instructions to activate the Watchdog and troubleshoot thewireless connection.

Long network cables may cause excessivesignal loss

If the network cable is longer than 100 meters (328 ft.), install a repeater orswitch.

Password error Reset the password at the controller, if necessary, and enter the new passwordin OnCue Plus. See Section 2.7.

Generator set serial number mismatch See Section 3.2.

Firewall blocking access On the generator set side, configure the router firewall to open port 5253 topermit an outbound connection.

Contact your system administrator or Internet service provider for assistance, ifnecessary.

Other Contact your Internet Server Provider for assistance.

Figure 3-9 Other Possible Causes of Connection Problems


Notes

TP-6928 4/15 Appendix 51

Appendix A Abbreviations

The following list contains abbreviations that may appear in this publication.

A, amp ampereABDC after bottom dead centerAC alternating currentA/D analog to digitalADC advanced digital control;

analog to digital converteradj. adjust, adjustmentADV advertising dimensional

drawingAh amp-hourAHWT anticipatory high water

temperatureAISI American Iron and Steel

InstituteALOP anticipatory low oil pressurealt. alternatorAl aluminumANSI American National Standards

Institute (formerly AmericanStandards Association, ASA)

AO anticipatory onlyAPDC Air Pollution Control DistrictAPI American Petroleum Instituteapprox. approximate, approximatelyAPU Auxiliary Power UnitAQMD Air Quality Management DistrictAR as required, as requestedAS as supplied, as stated, as

suggestedASE American Society of EngineersASME American Society of

Mechanical Engineersassy. assemblyASTM American Society for Testing

MaterialsATDC after top dead centerATS automatic transfer switchauto. automaticaux. auxiliaryavg. averageAVR automatic voltage regulatorAWG American Wire GaugeAWM appliance wiring materialbat. batteryBBDC before bottom dead centerBC battery charger, battery

chargingBCA battery charging alternatorBCI Battery Council InternationalBDC before dead centerBHP brake horsepowerblk. black (paint color), block

(engine)blk. htr. block heaterBMEP brake mean effective pressurebps bits per secondbr. brassBTDC before top dead centerBtu British thermal unitBtu/min. British thermal units per minuteC Celsius, centigradecal. calorieCAN controller area networkCARB California Air Resources BoardCAT5 Category 5 (network cable)CB circuit breakerCC crank cyclecc cubic centimeterCCA cold cranking ampsccw. counterclockwiseCEC Canadian Electrical Codecert. certificate, certification, certifiedcfh cubic feet per hour

cfm cubic feet per minuteCG center of gravityCID cubic inch displacementCL centerlinecm centimeterCMOS complementary metal oxide

substrate (semiconductor)com communications (port)coml commercialComl/Rec Commercial/Recreationalconn. connectioncont. continuedCPVC chlorinated polyvinyl chloridecrit. criticalCSA Canadian Standards

AssociationCT current transformerCu coppercUL Canadian Underwriter’s

LaboratoriesCUL Canadian Underwriter’s

Laboratoriescu. in. cubic inchcw. clockwiseCWC city water-cooledcyl. cylinderD/A digital to analogDAC digital to analog converterdB decibeldB(A) decibel (A weighted)DC direct currentDCR direct current resistancedeg., degreedept. departmentdia. diameterDI/EO dual inlet/end outletDIN Deutsches Institut fur Normung

e. V. (also Deutsche IndustrieNormenausschuss)

DIP dual inline packageDPDT double-pole, double-throwDPST double-pole, single-throwDS disconnect switchDVR digital voltage regulatorE2PROM, EEPROM

electrically-erasableprogrammable read-onlymemory

E, emer. emergency (power source)ECM electronic control module,

engine control moduleEDI electronic data interchangeEFR emergency frequency relaye.g. for example (exempli gratia)EG electronic governorEGSA Electrical Generating Systems

AssociationEIA Electronic Industries

AssociationEI/EO end inlet/end outletEMI electromagnetic interferenceemiss. emissioneng. engineEPA Environmental Protection

AgencyEPS emergency power systemER emergency relayES engineering special,

engineered specialESD electrostatic dischargeest. estimatedE-Stop emergency stopetc. et cetera (and so forth)

exh. exhaustext. externalF Fahrenheit, femaleFHM flat head machine (screw)fl. oz. fluid ounceflex. flexiblefreq. frequencyFS full scaleft. foot, feetft. lb. foot pounds (torque)ft./min. feet per minuteftp file transfer protocolg gramga. gauge (meters, wire size)gal. gallongen. generatorgenset generator setGFI ground fault interrupter

GND, groundgov. governorgph gallons per hourgpm gallons per minutegr. grade, grossGRD equipment groundgr. wt. gross weightH x W x D height by width by depthHC hex capHCHT high cylinder head temperatureHD heavy dutyHET high exhaust temp., high

engine temp.hex hexagonHg mercury (element)HH hex headHHC hex head capHP horsepowerhr. hourHS heat shrinkhsg. housingHVAC heating, ventilation, and air

conditioningHWT high water temperatureHz hertz (cycles per second)IBC International Building CodeIC integrated circuitID inside diameter, identificationIEC International Electrotechnical

CommissionIEEE Institute of Electrical and

Electronics EngineersIMS improved motor startingin. inchin. H2O inches of waterin. Hg inches of mercuryin. lb. inch poundsInc. incorporatedind. industrialint. internalint./ext. internal/externalI/O input/outputIP internet protocolISO International Organization for

StandardizationJ jouleJIS Japanese Industry Standardk kilo (1000)K kelvinkA kiloampereKB kilobyte (210 bytes)KBus Kohler communication protocolkg kilogram

TP-6928 4/1552 Appendix

kg/cm2 kilograms per squarecentimeter

kgm kilogram-meterkg/m3 kilograms per cubic meterkHz kilohertzkJ kilojoulekm kilometerkOhm, k kilo-ohmkPa kilopascalkph kilometers per hourkV kilovoltkVA kilovolt amperekVAR kilovolt ampere reactivekW kilowattkWh kilowatt-hourkWm kilowatt mechanicalkWth kilowatt-thermalL literLAN local area networkL x W x H length by width by heightlb. pound, poundslbm/ft3 pounds mass per cubic feetLCB line circuit breakerLCD liquid crystal displayLED light emitting diodeLph liters per hourLpm liters per minuteLOP low oil pressureLP liquefied petroleumLPG liquefied petroleum gasLS left sideLwa sound power level, A weightedLWL low water levelLWT low water temperaturem meter, milli (1/1000)M mega (106 when used with SI

units), malem3 cubic meterm3/hr. cubic meters per hourm3/min. cubic meters per minutemA milliampereman. manualmax. maximumMB megabyte (220 bytes)MCCB molded-case circuit breakerMCM one thousand circular milsmeggar megohmmeterMHz megahertzmi. milemil one one-thousandth of an inchmin. minimum, minutemisc. miscellaneousMJ megajoulemJ millijoulemm millimetermOhm, mmilliohmMOhm, MmegohmMOV metal oxide varistorMPa megapascalmpg miles per gallonmph miles per hourMS military standardms millisecondm/sec. meters per secondmtg. mountingMTU Motoren-und Turbinen-UnionMW megawattmW milliwattF microfaradN, norm. normal (power source)NA not available, not applicablenat. gas natural gasNBS National Bureau of Standards

NC normally closedNEC National Electrical CodeNEMA National Electrical

Manufacturers AssociationNFPA National Fire Protection

AssociationNm newton meterNO normally openno., nos. number, numbersNPS National Pipe, StraightNPSC National Pipe, Straight-couplingNPT National Standard taper pipe

thread per general useNPTF National Pipe, Taper-FineNR not required, normal relayns nanosecondOC overcrankOD outside diameterOEM original equipment

manufacturerOF overfrequencyopt. option, optionalOS oversize, overspeedOSHA Occupational Safety and Health

AdministrationOV overvoltageoz. ouncep., pp. page, pagesPC personal computerPCB printed circuit boardpF picofaradPF power factorph., phasePHC Phillipsr head Crimptiter

(screw)PHH Phillipsr hex head (screw)PHM pan head machine (screw)PLC programmable logic controlPMG permanent magnet generatorpot potentiometer, potentialppm parts per millionPROM programmable read-only

memorypsi pounds per square inchpsig pounds per square inch gaugept. pintPTC positive temperature coefficientPTO power takeoffPVC polyvinyl chlorideqt. quart, quartsqty. quantityR replacement (emergency)

power sourcerad. radiator, radiusRAM random access memoryRBUS RS-485 proprietary

communicationsRDO relay driver outputref. referencerem. remoteRes/Coml Residential/CommercialRFI radio frequency interferenceRH round headRHM round head machine (screw)rly. relayrms root mean squarernd. roundRO read onlyROM read only memoryrot. rotate, rotatingrpm revolutions per minuteRS right sideRTDs Resistance Temperature

Detectors

RTU remote terminal unitRTV room temperature vulcanizationRW read/writeSAE Society of Automotive

Engineersscfm standard cubic feet per minuteSCR silicon controlled rectifiers, sec. secondSI Systeme international d’unites,

International System of UnitsSI/EO side in/end outsil. silencerSMTP simple mail transfer protocolSN serial numberSNMP simple network management

protocolSPDT single-pole, double-throwSPST single-pole, single-throwspec specificationspecs specification(s)sq. squaresq. cm square centimetersq. in. square inchSMS short message serviceSS stainless steelstd. standardstl. steeltach. tachometerTB terminal blockTCP transmission control protocolTD time delayTDC top dead centerTDEC time delay engine cooldownTDEN time delay emergency to

normalTDES time delay engine startTDNE time delay normal to

emergencyTDOE time delay off to emergencyTDON time delay off to normaltemp. temperatureterm. terminalTHD total harmonic distortionTIF telephone influence factortol. toleranceturbo. turbochargertyp. typical (same in multiple

locations)UF underfrequencyUHF ultrahigh frequencyUIF user interfaceUL Underwriter’s Laboratories, Inc.UNC unified coarse thread (was NC)UNF unified fine thread (was NF)univ. universalURL uniform resource locator

(web address)US undersize, underspeedUV ultraviolet, undervoltageV voltVAC volts alternating currentVAR voltampere reactiveVDC volts direct currentVFD vacuum fluorescent displayVGA video graphics adapterVHF very high frequencyW wattWCR withstand and closing ratingw/ withWO write onlyw/o withoutwt. weightxfmr transformer

TP-6928 4/15 53

Notes

TP-6928 4/1554

Notes

KOHLER CO. Kohler, Wisconsin 53044Phone 920-457-4441, Fax 920-459-1646

Kohler Power SystemsAsia Pacific Headquarters7 Jurong Pier RoadSingapore 619159Phone (65) 6264-6422, Fax (65) 6264-6455

For the nearest KOHLER authorizedinstallation, service, and sales dealerin the US and Canada:Call 1-800-544-2444 or visitKOHLERPower.comE 2014, 2015 by Kohler Co. All rights reserved.

TP-6928 4/15d

residential/commercial generator sets · (1) press the generator set off/reset button to shut down...

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