researching your market with social networks

46
researching your market with social networks

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How to leverage social networks for low cost market research. AIMIA Market Research in the Digital Age presentation, Sydney, Aus 22 July.

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Page 1: Researching your market with social networks

researching your market with social

networks

Page 2: Researching your market with social networks

the web

Page 3: Researching your market with social networks
Page 4: Researching your market with social networks

“I participate, therefore I am”

Tim Noonanblind guy getting into Web2.0

Page 5: Researching your market with social networks

people like

contributing

Page 6: Researching your market with social networks

“understand & consider the person who'll experience

your design while you design”

Christina Wodtke

Page 7: Researching your market with social networks

management attitudes abound

Page 8: Researching your market with social networks

“it’ll take too long”

Page 9: Researching your market with social networks

“too expensive”

Page 10: Researching your market with social networks

“Those of you who think you know it all are annoying to those

of us that do.”

unknown

Page 11: Researching your market with social networks

think.

Page 12: Researching your market with social networks

“insanity is doing the same thing over and over again and

expecting different results”

Benjamin Franklin

Page 13: Researching your market with social networks

justify

Page 14: Researching your market with social networks

iterate

Page 15: Researching your market with social networks

social networks?

Page 16: Researching your market with social networks

fast..

Page 17: Researching your market with social networks

free?

Page 18: Researching your market with social networks

crowds..

Page 19: Researching your market with social networks

me!me!

me!

Page 20: Researching your market with social networks

who?

Page 21: Researching your market with social networks

where?

Page 22: Researching your market with social networks

who else knows them?

Page 23: Researching your market with social networks

‘I blog too, you know?’

Page 24: Researching your market with social networks
Page 25: Researching your market with social networks

convenience

Page 26: Researching your market with social networks

random

Page 27: Researching your market with social networks

where do they hang out?

Page 28: Researching your market with social networks

Define

Page 29: Researching your market with social networks

what is your problem?

Page 30: Researching your market with social networks

how do you get answers?

Page 31: Researching your market with social networks

search

conversations

readsurveywebsites

data

focus groups

ask ?s

observe

test

BALANCE

Page 32: Researching your market with social networks

validity

confidence

reliability

sample

insight

causality

method

Page 33: Researching your market with social networks

do

something

!

Page 34: Researching your market with social networks

ask the right questions

Page 35: Researching your market with social networks

It’s personal!

Page 36: Researching your market with social networks

and public

Page 37: Researching your market with social networks

Open it up^

Page 38: Researching your market with social networks

social talkback

Page 39: Researching your market with social networks
Page 40: Researching your market with social networks

read!

Page 41: Researching your market with social networks

www.tangler.com

Page 42: Researching your market with social networks
Page 43: Researching your market with social networks

Validate

Page 44: Researching your market with social networks

real-life focus group?

Page 45: Researching your market with social networks

STOP!do enough & no more

Page 46: Researching your market with social networks

www.objectivedigital.com