research set up freek hermkens
DESCRIPTION
Short overview of PhD research set up.TRANSCRIPT
Where innovation starts
Drs. Freek Hermkens CMC
April 2014
Process Optimisation and
Middle Management
Background information research
Content
Freek Hermkens
• Objective and preliminary question
• Preliminary approach
• Design science approach
• Research framework
• Systematic literature review
• Researches themes
• Wilber Integral Theory
• Setup further research
• Case studies
• Theoretical framework
• Analysis
Objective:
Understanding the relationship between the role of the middle manager and continuous Improvement (Lean)
• Insight increases the likelihood of successfully implementing continuous improvement (Lean)
How and to what extent does middle management influence continuous improvement of organizations in the financial service
industry?
Objective and Preliminary question
Freek Hermkens
Design science approach
• Develop model
• Describe model 1.0 (conceptual framework)
• Test model 4 case studies (casus come from already executed projects)
• Describe Instrument model 2.0
• Testing model within project/ casus (testing during the executing of a project (new))
• Final version theoretical framework
Freek Hermkens
Research framework
Case
(positive)
Theoretical
framework
(concept)
Model 1.0
Systematic
literature
review
(A) (B)
Theoretical
framework
Model 2.0
Case
(positive)
Case
(negative)
Case
(negative)
Case 1
Case 2
Case 3
Case 4
(c) (D)
Final version
theoretical
framework
Freek Hermkens
A) Systematic literature review
• Landscape map of the literature on CI and MM
• Overview of the different themes within the CI en MM
literature
• Insight in relation between CI and MM as described in
current literature (if applicable)
• Result: Landscape map linked to the theoretical
framework to be reviewed in the case studies
Freek Hermkens
Continuous improvement
• CI Tools
• Use of CI tools
• Leadership
• Sustainability
• Critical success
factors for
implementation CI /
Lean
• Culture
• Potential Pitfalls
• Lean leadership
Middle Management
• Downsizing
• Empowerment
• Implementing change
• TQM
• Performance
management en
Quality improvement
Research themes
Freek Hermkens
Wilber Integral Theory
Freek Hermkens
Setup further research
Freek Hermkens
B) Case studies
Approach • Use 4 case studies
• 2 successful cases
• 2 less successful cases (failures)
• Cases that already have been executed (retrospective study)
• Use semi-structured interviews to look back at the results
• Test conceptual theoretical framework
Results • Insight in factors that contributed to success and failure of continuous
improvement and role of middle management in this
• Sharpening and deepening the theoretical framework
• This will provide the basis for phase C
Freek Hermkens
Background
A case study is an empirical inquiry that • Investigates a contemporary phenomenon within its real-life
context, especially when
• the boundaries between phenomenon and context are not cleraly evident
Single vs. Multiple case
• Single case appropriate in certain conditions
• Multiple case design better in general
Embedded vs. Holistic
• Holistic = one unit of analysis
• Emdedded = several units of analysis
Freek Hermkens
Basic types of Designs
Context
Case
Context
Case
Embedded
Unit of
Analysis 1
Embedded
Unit of
Analysis 2
Context
Case
Context
Case
Context
Case
Context
Case
Context
Case
Context
Case
Context
Case
Context
Case
U1 U2
U1 U2
U1 U2
U1 U2
Embedded
(multiple units
of analysis)
Holistic
(single unit
of analysis)
Single-case Designs Multiple-case Designs
Yin 2009
Freek Hermkens
Embedded vs. Holistic Designs
Holistic design When no logical subunits can be identified.
study might be conducted on a too abstract level
Research question slippage
Embedded design
Avoids slippage
Extensive analysis
Might focus too much on subunits, loses higher level
(holuistic) aspects
Freek Hermkens
C) Theoretical framework
Approach
• Adjustments to the theoretical framework based on findings
• Case studies to be selected for applying the theoretical framework
during an implementation (forward looking)
• Will these be done in parallel, or one after another (to be decided.
Advantage of last approach is the possibility of adjustment during
the research)
Results
• Findings from forward-looking case studies
• Adjusted theoretical framework
Freek Hermkens
D) Analysis
Approach • Review the different case studies, focusing on:
• similarities and differences
• Hypotheses being confirmed and not confirmed (why not? What can we deduct from that?)
• Apply the findings to the theoretical framework: where does it have to be adjusted, what needs to be further investigated, what are the limitations? -> research implications
• What can managers, consultants etc. learn from this research? -> practical implications
Results • Conclusions from the research
• Final theoretical framework
• Implications for further research
• Implications for practitioners
Freek Hermkens
