request for proposal rfp no. 01/csd/lesco of meter... · web viewsira-e-mughal phool nagar kasur...

CUSTOMER SERVICES DIRECTORATE

REQUEST FOR PROPOSAL RFP No. 01/CSD/LESCO

Outsourcing ofMeter

Reading

RFP No. 01/CSD/LESCOOutsourcing of Meter Reading

Customer Services Directorate

LAHORE ELECTRIC SUPPLY COMPANY


TABLE OF CONTENTS1. INSTRUCTIONS TO BIDDERS...................................................................................................................42. DEFINITIONS...........................................................................................................................................53. INTRODUCTION.......................................................................................................................................74. STATEMENT OF PURPOSE.......................................................................................................................75. GENERAL INFORMATION........................................................................................................................86. PRIMARY OBJECTIVE:............................................................................................................................97. INFORMATION ACCESS...........................................................................................................................98. SCOPE OF WORK....................................................................................................................................99. TERMS & CONDITIONS.........................................................................................................................1110. ELIGIBILITY CRITERIA..........................................................................................................................1611. EVALUATION CRITERIA........................................................................................................................1712. CLARIFICATION OF BIDS......................................................................................................................1813. REJECTION OF BIDS..............................................................................................................................1814. CANVASSING........................................................................................................................................1815. TERMINATION OF CONTRACT...............................................................................................................1816. PENALTIES AND RECOVERY OF PENALTIES.........................................................................................1917. FORCE MAJEURE..................................................................................................................................1918. PAYMENTS...........................................................................................................................................2019. ARBITRATION/RESOLUTION OF DISPUTES............................................................................................2120. MAILING ADDRESS..............................................................................................................................2121. BID FORM..........................................................................................................................................22ANNEXURE-“A”...........................................................................................................................................1ANNEXURE-“B”...........................................................................................................................................2ANNEXURE-“C”...........................................................................................................................................3ANNEXURE-“D”...............................................................................................................................................5ANNEXURE-“E”...............................................................................................................................................7



LAHORE ELECTRIC SUPPLY COMPANY OFFICE OF THE CHIEF EXECUTIVE OFFICERRFP FOR METER READING IN (03) THREE OPERATION SUB DIVISIONS

1. Name of Bidder

2. Issuing Authority

3. Pre-Bid Conference Date & Time 01-02-2017 at 14:30 hrs

4. Place / office for submission of RFP O/O Manager CommercialRoom No. G-11 LESCO H/Q

5. Closing Date & Time of RFP 10-02-2017 at 14:30 hrs

6. Bid Opening Date & Time 10-02-2017 at 15:00 hrs



1.Instructions To Biddersa. The bidder shall carefully study the terms and conditions laid down in the RFP notice

and these RFP documents. The bidder shall submit with their offer all required

certificates, information’s and securities without which the offer shall not be

acceptable.

b. Each Sub Division is an independent unit therefore rate of meter reading per

connection will be quoted separately. However evaluation will be carried out on the

basis of total quoted rate for all three Sub Divisions.

c. The bidder shall avoid conditional, incomplete and confusing offers; as such offers

shall be liable to be rejected. The offers shall be clearly worded, self-explanatory,

completed in all respect and rates shall be quoted in complete understanding of the

scope of work defined in the bid documents. No chance shall be allowed to the

bidders for making post bid clarifications.

d. Rates shall be clearly offered on the prescribed page (Bid Form) of the schedule of

rates provided in the RFP document and over-writing etc. shall be treated as

disqualification.

e. Bidder will himself be responsible for ensuring that bid is submitted in accordance with the instructions stated herein. Any bid not submitted by the deadline, under the circumstances that are beyond the control of the bidders, will not be accepted.

f. All proposals submitted should be in accordance with what has been clearly outlined in the RFP. Once a bid proposal has been submitted it will be considered as final.

g. Once Company/Firm have completed the proposal, signature of a duly authorized individual of Company must be affixed on bids, to acknowledge the fact that Company/Firm have read the RFP thoroughly and have completed the proposal within the stipulated guidelines.



2. Definitionsa. LESCO: Means a utility / entity engaged in the business of distribution of electric

power as licensed by NEPRA.

b. CONTRACTOR: Means a contractor whose bid on the prescribed bid documents has been accepted by the Employer and shall include his legal and personal representatives, successors and permitted assigns.

c. BATCH: Means a group of consumers assigned against a certain area, labeled with a batch number.

d. CP-21 (C): Meter Reading List for General Consumers.

e. CP-34 (C): Meter Reading List for Consumers having maximum demand indicator (MDI) Meters.

f. SANCTIONED LOAD: Where applicable means the maximum of the demand obtained in any month measured over successive periods each of 30 minutes duration except in the case of consumption related to Arc Furnaces, where “Maximum Demand” shall mean the maximum of the demand obtained in any month measured over successive periods each of 15 minutes duration.

g. BILLING MONTH: Unless otherwise defined for any particular tariff category, means a billing month of 30 days or less reckoned from the date of last meter reading.

h. BILLING SCHEDULE: Means the schedule notified by LESCO IT Center as per which, the meter readings will be taken and submitted to IT Center.

i. ISSUE DATE: Means a date, mentioned in billing schedule, as per which the bills are printed.

j. DUE DATE: Means a date, mentioned in billing schedule, as per which the consumer has to pay the bill without late payment surcharge.

k. PREMISES: Means the building / site / location where Electric Power is required consumed.

l. CONSUMER: Means a person or his successor-in interest who purchases or receives electric power for consumption and not for delivery or resale to others, including a person who owns or occupies a premise where electric power is supplied.

m. CONSUMER MAILING ADDRESS: Means the address specified in the consumer’s Application and Power Supply Contract form for the purposes.



n. CONSUMPTION: Means the amount of electricity used and measured over a given period of time.

o. METER: Means a device that registers the quantity of electrical energy over a period of time.

p. RURAL AREA: Means the area falling within the jurisdiction of all rural local bodies including without limitation Union Councils, Tehsil Councils and Zila Councils.

q. URBAN AREA: Means the area falling within the jurisdiction of all urban local bodies or development authorities including without limitation Town Committees, Municipal Committees, Municipal Corporations, Metropolitan Corporations and Cantonment Boards.

r. LATE PAYMENT SURCHARGE: Means a penalty of 10% levied on the amount of energy charges.



3. Introductiona. Lahore Electric Supply Company (LESCO) has decided to outsource the Meter Reading

activity in two urban and one Rural Sub Divisions as a Pilot Project. LESCO is one of the biggest electricity distribution companies in Pakistan with more than 4.19 million customers. LESCO serves / distributes electricity in Civil Districts of Lahore, Kasur, Okara, Nankana and Sheikhupura. LESCO comprises of the following seven distribution Operation Circles as detailed below:

No. Operation Circles Divisions / Sub Divisions under Operation Circles

No. of Customers in Operation Circles for

Dec - 2016

1. North Lahore Circle 5 Divisions / 28 Sub Divisions 656,8042. Central Lahore Circle 5 Divisions / 31 Sub Divisions 681,6513. Eastern Lahore Circle 4 Divisions / 23 Sub Divisions 516,6034. Okara Circle 4 Divisions / 23 Sub Divisions 517,4915. South-Eastern LHR Circle 4 Divisions /26 Sub Divisions 633,5426. Sheikhupura Circle 5 Divisions / 30 Sub Divisions 655,0997. Kasur Circle 5 Divisions / 30 Sub Divisions 531,762

Name of 03-Sub Divisions to be outsourced along with number of customers is as under:-

No. Name of Sub Division Related Division Related Circle

No of Consumers Ending Dec-16

No. of Sub Batches/ Meter

Readers

1. Sira-e-Mughal Phool Nagar Kasur Circle 11004 6/8

2. Niaz Baig Allama Iqbal Town Central Circle 17989 8/10

3. Multan Road Allama Iqbal Town Central Circle 10041 7/7

4. Statement of Purposea. Presently customers in LESCO are complaining against overbilling, delayed billing and

consequently late delivery of Electricity Bills. Further, customers complain that meter readers do not take meter reading on the premises. Moreover, they lack accuracy of reading when compared to image/snap of meter reading. LESCO desires to enhance customer services and to overcome all complaints of customers regarding meter reading and billing.



b. Lahore Electric Supply Company invites proposals from bidders for Meter Reading in specified Sub Divisions. The successful bidder will perform the meter reading activity along with other necessary activities like meter reading through mobile phones by taking snaps of reading of every kind required for billing, tagging of snaps with meter reading data, processing and preparation of obtained reading and snaps printable on electricity bills on the prescribed formats (CP-21C and CP-34C, attached at Annexure-A and B) of all batches within scheduled period, not more than 12 hours of taking reading, ready for follow up and preparation for printing of Electricity Bills.

Types of meters installed in the system1. Single Phase PC Meters2. Three Phase PC Meters 3. Single Phase Static Meters4. Three Phase Static Meters5. Digital Static Meters (Single Reading)6. Digital Static Reading (TOU)

a. Peak Hoursb. Off Peak Hours

7. LT Type CT Operated Three Phase TOU Meters8. HT Type CT/PT Operated Three Phase TOU Meters9. Electromechanical Meters10. Needle based Meters etc.

5. General Informationa. For the purpose of Meter Reading LESCO has divided its customers in following

Batches:1. General Customers (Domestic + Commercial) upto 5 Kw From Batch 1-152. General Customers (Domestic + Commercial) above 5 Kw From Batch 41-443. Industrial Customers over 5 upto 25 Kw Batch 464. Industrial Customers up to 5 Kw Batch 205. Tubewell Customers upto 5 Kw Batch 196. Tubewell Customers over 5 Kw Batch 457. Customers above 25 Kw Batch 24

b. LESCO issues Schedule of Meter Reading and Billing of above batches on Monthly Basis. However for this project the special schedule can be issued by the Customer Services Directorate.

c. For information of Bidders, Specimen of Reading List of Customers up to 5 Kw and above 5 Kw i.e. CP-21 (c) and CP-34(c).

d. For information of bidders, Tariff codes being used in Meter Reading List is placed at Annexure-C



6. Primary Objective:a. Taking Meter Reading along with snaps shots of all types of readings strictly as per

Meter Reading Schedule notified by LESCO. However the billing schedule can be altered by Customer Services Directorate in special cases and in such circumstances the bidder will be obliged to perform meter reading according to revised schedule.

b. The Meter Reading and the snap shots will be taken using Mobile Devices which will be provided by LESCO along with software. Only LESCO provided software and mobile devices can be used for meter reading.

c. Redressal of complaints of Wrong Reading.d. To ensure timely and accurate Meter Reading.e. To Maximize customers satisfaction f. Ensuring 100% visit of Meter Reader at site on scheduled dateg. 100 % adherence to Meter Reading Schedule.h. To ensure 100% matching ratio of Mobile Meter Reading.i. 100% Accuracy of the data and the lists prepared by successful bidder.

7. Information Accessa. All data relating to LESCO Customers will be the property of Lahore Electric Supply

Company. Successful bidder shall be responsible for protection of the data collected from any LESCO office.

b. The information provided by LESCO, is to be considered strictly proprietary to LESCO. This information is not to be shared with individuals outside of Company / Firm unless LESCO has specifically provided written consent allowing said individuals access to this information.

8. Scope of WorkSealed bids are invited from Bidder having NTN / STN numbers registered with FBR.

Brief outline of the scope of project is as under:

a. The Successful bidder will be responsible for Meter Reading against Customers Having Sanctioned Load up to 25 KW or as decided by LESCO.

b. The meter reading list and the Meter Reading schedule will be available on the mobile devices provided by respective Sub Division for recording the meter reading.

c. Record Meter Reading in the provided mobile device along with snaps shots and other data information / discrepancies of all types of meters and customers, strictly as per Meter Reading Schedule notified by LESCO through the software on the mobile devices.

d. The Successful bidder will be responsible for the Meter Reading within 24 Hrs after having received the meter reading data required for Meter Reading.

e. Successful bidder will be responsible:



i. To get the data downloaded in his Mobile Devices from the office of Assistant Manager (OP) / Assistant Manager (CS);

ii. Record the readings and snap shots in mobile devices;

iii. Submit the same to Assistant Manager (OP);

iv. Get the electronics signature of the Assistant Manager (OP); and

v. Handover all reading / billing data to Assistant Manager (CS) for the purpose of billing.

f. He will also collect any printed reports generated in the RO office and handover the same to the office of Assistant Manager (OP).

g. He will also be responsible for submission of discrepancies to Assistant Manager (OP) concerned at the time of submission of batch.

h. The following types of discrepancies will be noted by the meter reader and recorded using the software during the Meter Reading. This list of discrepancies may be modified in the software provided by LESCO from time to time.

Sr.No. Type of Discrepancy (to be verified from Mobile Set)

1 Bond / terminal cover seal is broken or missing2 Hole in meter / ATB meter body3 Meter / ATB open showing sign of tempering4 Joint connected before meter5 Terminal cover missing6 Unmetered service meter missing7 Direct hook / illegal supply8 Meter hanging loose/tilted/physically un-balance9 Meter glass broken / discolored

10 Meter dead11 Meter brunt12 Meter sticking13 Meter digit upset14 Meter running reverse15 Meter connected but temporarily / permanently disconnect16 Meter found but no record exist17 Meter shifted / dislocated18 Meter mounted high19 CT/PT damage20 Premises lock21 Investigation for change of tariff22 Any other sign of theft23 Meter serial number mismatch with on meter read24 Strip open25 Security slip not pasted/tore



26 Service cable inside premises27 Out of design / T&P meters28 More connected load than sanctioned29 Screen wash30 Meter inside premises31 Meter not found

i. Meter Readings will be of following types:

1. Normal Reading

2. TOU Meter Reading (Peak Hours Reading & Off-Peak Hours Reading)

3. MDI Meter Reading (KWh Reading, Kvarh Reading, MDI Reading)

j. In case of receipt of any complaint about wrong Reading, Assistant Manager (OP) may direct the bidder to perform additional meter reading / verification.

k. The successful bidder will nominate an employee as focal person at Sub Division Level/ for redressal of complaints through Assistant Manager (Op) concerned.

l. All meter readings / discrepancies noted and snaps taken by the Bidder will be audited by LESCO. In case of any differences detected by LESCO staff against the reading / discrepancies noted or not reported by the company, the Penalty under Section of 17 of this contract shall become applicable.

9. Terms & ConditionsA. General Terms & Conditions

a. This RFP is governed by General Conditions of contract for purchases by WAPDA dated 12-08-1984 (amended to date) and latest purchases procedure of PPRA – 2004 amended to date.

b. Method of Procurement: Single stage one envelope procedure as per PPRA Clause-36(a) shall be adopted for open competitive bidding. Each bid shall comprise one single envelope containing financial proposal and technical proposal.

c. The bidder will have to quote the bid for all the three Sub Divisions for full quantity. In case of quoting for one / two sub divisions, offer will be rejected.

d. The quoted price, exclusive of applicable percentage of sales tax shall be firm and final and not subject to escalation for any reason what so ever. The conditional prices shall not be accepted.

e. Bid Bond / Security: In order to be considered, the RFP must be accompanied by bid security equal to 5% of the total amount quoted (for one year) by the bidder valid for 180-days after the date of bid opening in the form of Bank Draft or Pay Order drawn on a schedule Bank of Pakistan or in lieu thereof a Bank / Bid Guarantee issued by a Schedule Bank of Pakistan on the specified Proforma. In case, the bidder withdraws his bid / offer during the period of bid validity or successful bidder fails to furnish the required Performance Bond / Security or sign the Contract Agreement/



Acknowledgment of the Purchase Order, the amount of Bid Bond / Bid Security will be forfeited in favour of LESCO. The Bid Security from any Insurance Company will not be acceptable in any case and Bid will be liable for rejection (Annexure-D).

f. Performance Bond / Security: Successful bidder will have to submit a Performance Bond / Security in the shape of Bank Draft / Bank Guarantee from a Scheduled Bank of Pakistan on the prescribed form (valid for 12-months from the issuance of LOI) equal to 10% of the total value of annual contract (inclusive of amount of GST) within 7-days from the date of issue of LOI. In case of any further delay, bid security will be forfeited. Bank Guarantee shall be furnished on non-judicial stamp paper of value as prescribed by the Government. The Performance security shall be furnished with the acceptance of Letter of Intent and before the formal issuance of the Purchase Order. Bid Guarantee & Performance Bond be furnished on Non judicial Stamp Paper of value Rs 100/-. However, WAPDA Bonds, as security in lieu of tender/bid guarantee/earnest money or performance bond as per procedure in vogue, are also acceptable (Annexure-E).

g. SEALING & MARKING OF BIDS:

i. The bidder shall seal the original and each copy of the bid in an inner envelope, duly marking the envelope as “Original” or “Copy”. The inner envelope shall then be enclosed in an outer envelope. In the event of discrepancy between them the Original shall prevail.

ii. The inner and outer envelopes shall be:a) addressed to the purchaser at the following address.b) Customer Services Director, LESCO Limited, 22-A Queens Road, Lahore, RFP

No. 01/CSD/LESCO and the words “DO NOT OPEN BEFORE _(Opening time)_ ON _(Opening date)_” shall be written on them.

c) In addition to above, the inner envelope shall indicate the name and address of the Bidder to enable the bid to be returned unopened in case it is declared “Late.”

iii. If the outer envelope is not sealed and marked, the purchaser will assume no responsibility for the bid’s misplacement or its premature opening.

h. LATE BID:

Bidder will himself be responsible for ensuring that his bid is submitted in accordance with the instructions stated herein. Any bid not submitted by the deadline prescribed for submission of Bids will not be considered even if it becomes late as a result of circumstances beyond the Bidder’s control. Any bid received by the purchaser after the date and time of bid opening will be returned un-opened to such bidder.

i. CLARIFICATIONS / AMENDMENT OF BID SCHEDULE:

1. At any time prior to the deadline for submission of Bids, the purchaser may, for any reason, whether at its own initiative or in response to a clarification requested by a prospective bidder, modify the Bidding Documents by amendment.

2. A pre Bid Conference will be held on the date and time mentioned at page 3 of this RFP for information/clarification regarding the Project. No further clarification/



information will be offered other than the proposed date. Interested bidders are required to confirm their attendance and send their queries through email at [email protected] at least 72 hours before pre-bid conference. Representatives of only those prospective bidders who purchased the bidding documents will be allowed to attend the pre-bid conference.

3. All queries will be answered during pre-bid conference and amendments to RFP will be issued for their clarification (if required) which will be integral part of this RFP.

4. The amendment will be notified in writing to all prospective Bidders who have received the Bid schedule / Bidding documents and will be binding on them.

5. In order to afford prospective bidders reasonable time in which to take the amendment into account in preparing their Bids, the purchaser may at its discretion extend the deadline for the submission of Bids.

j. SUBMISSION OF BID: The complete offer in Triplicate (Original & Two Copies) should be filled as under:-

i) The original Bid and other enclosed documents shall be typed or written in indelible ink and shall be signed by the Bidder or a person or persons duly authorized to bind the bidder to the Contract. The letter of authorization shall be indicated by written power-of-attorney accompanying the Bid. All pages of the bid, except for un-amended printed literature, shall be initialed by the person or persons signing the Bid.

ii) The Bid shall contain no interlineations, erasures or over-writing except as necessary to correct errors made by the Bidder, in which case such corrections shall be initialed by the person or persons signing the Bid.

iii) The bidder shall clearly mention all information precisely regarding bid validity, delivery schedule, terms of payment and the schedule of technical data / Literature. Any incomplete information as required shall render the offer for rejection.

iv) The bid prepared by the bidder and all correspondences and documents relating to the bid shall be written in English Language.

v) No bid may be modified by a bidder after dead line for submission of bid.

k. Bid Opening:

1. The bids will be opened at date, time and venue mentioned at page 3 of this RFP in the presence of bidders’ representatives who choose to attend. Sealed Bids will be opened in presence of Bidders.

2. Once the bid has been submitted for opening and after the opening of envelop no documents, if missing, will be called for submission.

3. Committee will announce the quoted rates of bids for information of all participants.

4. All Bids received after the mentioned time will be rejected without opening of the same.

5. Any bid, lacking the mentioned / required documents will be considered as non-responsive.


mailto:[email protected]


l. The Electricity Connections/ Meters may increase or decrease in number in due course of time, depending upon the no. of new connections, reconnections and the disconnections. However payment will be made upon actual No. of meter reading in the particular month.

m.Mobile Devices will be provided by LESCO to the Successful Bidder at LESCO’s own expense against security deposit. These mobile devices will be loaded with software provided by LESCO which will be used for the recording of the meter reading, taking snaps of the meter reading, recording any discrepancies in the meters plus any other relevant functions.

n. LESCO takes no responsibility of investment whatsoever done by the bidder for launching project.

o. The contract will be initially for a period of one year, extendible on the basis of satisfactory performance and mutual agreement after the approval of CEO, LESCO.

p. Incomplete bids will not be acceptable.

q. The Chief Executive Officer, LESCO reserves the right to accept or reject any or all bids or a part without assigning any reason.

r. Bidder will be required to deposit security of Rs. 500000/- against Mobile Devices at the time of acceptance of LOI and before issuance of work order. Same will be returned to the successful bidder after completion / termination of the contract and return of Mobile Devices.

s. LESCO will give 7 Days Training to the staff hired by successful bidder to read different Types of Meters and use of mobile devices and software.

t. The following mandatory documents are required to be attached along with the bid.

i. Name and address of the Bidder with telephone and fax Nos. and copy of CNIC of all partners.

ii. Attested photo copy of National Tax No. Certificate/G.S.T Certificate/ Photocopy of NTN Card of the Bidder.

iii. Fresh Bank Certificate in original for financial stability.iv. Information about the names and partners / associates with the Bidder.v. Affidavit that the bidder has not been black listed by Govt. / Semi Govt. and

Autonomous bodies, along with the arbitration cases if any, pending or decided.

vi. Details of management and field staff which the Bidder intends to utilize for the execution of the contract along with detail and working plan to meet the requirements / objectives of RFP.

vii. Earnest money/ Bid Bond equal to 5% of the quoted rate per annum valid for 180 days after opening of bid.

viii. Original RFP duly signed and stamped at each page.ix. Documents establishing the eligibility of bidder.x. Detailed Work Plan required for technical evaluation of the proposal.

xi. Any other documents deemed necessary by the bidder.

xii. Deposit receipt of tender fee in original.



u. Bid may be rejected forthwith if:-

i- The bidder submits substantially incomplete bid or only the copies of the bid are submitted without original bid.

ii- The bid is submitted on other than the prescribed from or is incomplete or conditional.

iii- The bid is illegible in any material, part or contains alternations, additions, deletions, erasers or other irregularities.

iv- Not accompanied with a bid guarantee or with insufficient or unacceptable bid guarantee.

v- Submitted by a bidder who has previously failed to perform properly works of similar nature

vi- Bid is in some way connected with bids submitted under names different from his own.

vii- The offer is not accompanied with technical proposal.



B. Special Terms and Conditions

a. The Successful Bidder will establish an Operational Office in the area of the concerned Sub Division/Division.

b. The successful Bidder will nominate one focal person for coordination with concerned Assistant Manager (Op) / Assistant Manager (CS) / Deputy Manager (Op) of the Division.

c. Map of service Area will be displayed in the office of the successful bidder.

d. Sufficient Staff will be made available for the meter reading by the successful bidder.

e. The successful bidder shall issue identity cards to its staff for display during execution of work.

f. List of employees hired by successful bidder will be provided immediately to concerned Assistant Manager (OP) LESCO along with their CNIC and other relevant information. In case of change of any employee by the successful bidder, the information will be provided to Assistant Manager (OP) immediately.

g. No WAPDA/DISCO Ex-employee will be hired by successful bidder.

h. Meter Reading Staff of Sub Batches will be rotated after every 6-months duration.

i. In case of direct supply or theft of energy, snap evidence must be required and SMS will be sent to concerned SDO immediately.

j. In case any employee of the successful bidder is found to be involved in theft of energy, FIR will be lodged against Meter Reader concerned by the successful bidder under intimation to Assistant Manager (OP) concerned.

k. Snaps / Data of Meter Reading will be audited by concerned Assistant Manager (OP) / any other officer authorized by LESCO.

l. If any discrepancy is repeated in next billing, the report will be sent by bidder to next higher officer (XEN / S.E)

10. Eligibility CriteriaThis RFP is open to all firms/individuals meeting the following minimum criteria:

a. Individual / Private limited Firms/Companies with Income Tax / GST Certificate (Copies of appropriate certificates to be attached.)

b. The bidder has not been blacklisted by Govt., Semi Govt. and Autonomous Body (Undertaking on non-judicial paper of Rs. 100 is to be attached).

c. Minimum annual turnover of Rs 10 Million for each of the last three years (Audited Accounts to be attached).



11. Evaluation CriteriaAll the proposals will be evaluated by the Evaluation Committee in the following manner.

i. Technical proposals:

The technical proposal shall be evaluated using the following criteria:

Sr. No. Criteria Points

1 Work Plan 50

2 Human Resources 50

a. Work Plan

Under this criterion, the bidder should address how he intends to carry out the statement of purpose (Section 2) and scope of work (Section 6). It should contain a clear understanding of the procedures and methodologies to achieve the objectives mentioned in Section 4. It should also state clearly the understanding of requirement of work and proposed methodology and expected results. The proposal should be clear, complete and concise.

b. Human Resources

Following minimum work force is required to be proposed by the bidder for this assignment (CVs of proposed Project Manager and Team Leaders are required to be attached with the bid for the purpose of evaluation while Meter Readers may be hired at later stage):

Sr. No. Description Number Minimum Qualification

1 Project Manager

1 Graduate Engineer in the relevant discipline with minimum 3 Years Experience in Power Sector

2 Team Leader 3 (1 for each Sub Division)

At least Diploma Holder in Electrical Technology or relevant discipline with minimum 3 Years Experience in Power Sector

3 Meter Readers

21 (at least) At least intermediate

Note: Proposals with minimum of 40 points in each sub-criteria will be declared technically responsive.

ii. Financial Proposals Financial proposals will be evaluated/ adjusted in the following manner to determine the evaluated bid price:

i. If there is a discrepancy between the unit price and total price that is obtained by multiplying the unit price and quantity, the unit price shall prevail and the total price shall be corrected. If there is a discrepancy between the words and figures the amount in words shall prevail.

ii. If there is a discrepancy between the total Bid price entered in Form of Bid and the total shown in Schedule of Prices. The amount stated in the Form of Bid will be



corrected by the Purchaser/Engineer in accordance with the Corrected Schedule of Prices.

iii. If the Bidder does not accept the corrected amount of Bid, his Bid will be rejected and his Bid Security forfeited.

Work order will be awarded to the bidder with lowest evaluated bid price provided he is technically responsive and meets the eligibility criteria and other terms and conditions of the bid.

12. Clarification of Bidsa. No bidder will be permitted to alter his bid after the bid has been opened, but

clarifications not altering the substance of the bid may be solicited and/or accepted. No bidder will be asked or required to alter the substance of his bid.

b. Quoted bid/rates should not have any over-writings. Corrections, if any, must be made by deleting and re-writing. All such deletions/cuttings must be authenticated by additional signatures. Quotations carrying over-writing will be rejected by the Bid Opening Committee.

c. Any conditional bid/rates will be rejected and the bid will be considered nonresponsive.

13. Rejection of Bidsa. LESCO reserves the right to reject any or all bids without assigning any reason.

b. LESCO does not bind itself to be responsible to pay the expenses or losses which may be incurred by any Bidder in preparation and process of Sub Division of his bid.

14. Canvassinga. Canvassing by any bidder at any stage of the bids is strictly prohibited. Any

infringement will lead to disqualification.

15. Termination of Contracta. In case LESCO is not satisfied with the quality of service being provided by the

successful bidder, it will issue a show cause notice to the successful bidder. Bidder is obliged to reply within 10 days of receipt of the show cause. In case of non-receipt of reply or receipt of un-satisfactory reply, the contract may lead to termination and forfeiture of performance security.

b. Incase successful bidder or its representative is found involved in any kind of malpractice, theft of electricity, the bidder will be held responsible and such act will lead to the termination of the contract immediately, besides taking legal action. However an inquiry into the event will be got carried out by LESCO. Final



decision will be taken by CEO LESCO and the successful bidder will be bound to accept the decision.

c. The successful bidder will not be allowed to sublet to any other company/ individual or firm. On evidence and the proof, the contract will be terminated.

d. All correspondence under this clause will be made by any person designated by CEO LESCO.

e. On three months’ notice either party may revoke the contract without mentioning any reason.

16. Penalties and Recovery of Penaltiesa. LESCO may impose the penalty on account of each of wrong reading case @ 10

times the cost being paid to contractor for meter reading of single consumer. Note: Wrong reading means the following:

o Any difference noted by LESCO between the snap taken and the data entered by the meter reader (allowing for difference of up to 9 units between the snap and the meter reading)

b. The company will be liable to pay the imposed penalty within a period of 20 days or it will be deducted from the invoice of the company, after issuance of the Notice duly approved by Deputy Manager (OP) concerned of LESCO.

c. If discrepancies as mentioned at Clause 6(i) are not reported to the concerned AM (O), LESCO may terminate the contract or impose heavy fines up to 25% of his bill for the month.

d. In case successful bidder remains unable to perform the assigned activity or refuse to perform within contract period, the performance guarantee will be forfeited.

e. If successful bidder fails to give complete readings in any period or month LESCO will get the job done on expenses of the successful bidder and any such payment will be deducted from performance guarantee or his monthly invoice.

17. Force Majeurea. Notwithstanding any provision to the contrary contained for damages or be

deemed in default of the provisions of the contract for the failure to perform or delay in the performance of obligations assumed by such party pursuant hereto in so far as the said affected party can clearly establish that its performance has been prevented or delayed by force majeure. The term “Force Majeure” as employed herein shall mean acts of Government in their sovereign capacity, riots, strikes, lock outs, fires occurring in the supplier’s establishment, political disturbances, mobilization, acts of terrorism, wars, unprecedented flood, storms hurricanes or other acts of God.

b. If a party wishes to claim relief of by reasons of Force Majeure, it shall within ten days of its occurrence serve written notice of occurrence of such a Force Majeure



in the other party through registered posts. The two parties shall consult each other and agree upon the measures to be taken. As soon as the Force Majeure ends, the affected party shall promptly resume performance of its obligations under the agreements and intimate the other party about this.

18. Paymentsa. The payment will be made by CFO LESCO on presentation of the following

documents:

i. Invoice in duplicate

ii. Non-Payment Certificate by Deputy Manager (Operation) concerned.

iii. Work Completion Certificate issued by concerned Assistant Manager (Op) / Deputy Manager (Op).

iv. Confirmation letter of acceptance of performance Security by the Manager (CS) LESCO.

v. Copy of General Sales Tax / Excise Duty Invoice.

vi. 1/5th of GST amount will be deducted at the time of making payment as per FBR rules.

vii. The contractor in its claim shall also give an undertaking, in case of omission of any deduct-able amount, LESCO’s claim at any later stage (through pre-audit / post audit) shall be acceptable to them.

viii. While raising invoice, the firm shall vividly mention the account number as well as the name of the bank and branch enabling Finance Director office to release payment thereof accordingly.

ix. As per directions of FBR dated. 3.9.2015 conveyed vide C.E (Operation) PEPCO vide letter No. 1918-28 dated. 17.09.2015, the payment to the registered persons may be linked with the active taxpayer status of the suppliers as per FBR database. If any registered supplier is not in ATL his payment should be stopped till he files his mandatory returns and appears on ATL of FBR.

x. The payment of Sales Tax shall be made on production of Sales Tax return cum payment Challan. In case of manufacturers who pay lump sum sales tax, they shall also submit an affidavit on non-judicial paper that the Challan includes the amount of Rs. _______ of Sales tax for supply of the mentioned items.

b. The Company/ Firm will submit its claim in the office of CFO LESCO within ten days of completion of Meter Reading of a reading month.

c. Payments of invoice will be made by Finance Department LESCO within 30-dyas after receipt of invoice.



19. Arbitration/Resolution of Disputesa. Any difference or dispute arising out of or in connection with the contract

between the LESCO and Company which cannot be amicably resolved should be referred to Arbitration in Lahore, Pakistan, however the arbitrate will be appointed through mutual understanding of two parties.

b. During the course of Arbitration, the successful bidder shall not suspend the performance of his responsibilities and obligation under the Contract.

20. Mailing Address22-A Queens Road LESCO Head Quarter LahoreO/O Manager (Commercial) Room No. G-11 Phone # 042-99204850



21. BID FORMName of Bidder ________________________________________

NTN / STN No. / ________________________________________

GST No. ________________________________________

Mailing Address ________________________________________

________________________________________

Sr. No. Sub Divisions CircleNo. of Consumers

Rate for Meter Reading Charges Per Electricity Connection Per Month (excluding 16% GST)

Total

1 Sarai-e-Mughal Kasur 10947 Rs. __________ Paisas _______

2 Multan Raod Central 10036 Rs. __________ Paisas ________3 Niaz Baig Central 17898 Rs. __________ Paisas ________

Total offered Rate per month (excluding 16% GST)(in words: Rs.________________________________________________)

Total offered Rate per annum (excluding 16% GST)(in words: Rs.________________________________________________)

Total offered Rate per annum (including 16% GST)(in words: Rs.________________________________________________)

Amount of Bid Bond: __________________________(equal to 5% of offered rate per annum including 16% GST)Name of Bank:_______________________________Valid Up To: _________________________________

Authorized Signature: __________________________ Date: ________________

Note: Over writing or Cutting is not allowed while quoting the rates above


ANNEXURE-“A”Referred to in Para 2.3 ELECTRICITY CONSUMERSCP-10 Billing METER READING LISTSection (Computer) FOR CONNECTIONS UPTO 40 KWH LOAD) (GENERAL)BILLING MONTH ___________SUB DIV_________ COMPANY PAGE #_______

TARI

FF

CODE

PREVIOUS METER STATUS

SANC- TIONED LOAD

REFERENCE NUMBER

MULTI-PLYING FACTOR M

ETER

SE

Q

PREVIOUS KWH METER

READING MET

ER

RAN

AGE PRESENT

KWH METER READING

UNITS TO BE BILLED ST

ATU

S CO

DE

CORRESPONDING MONTH UNITS /

REMARKS01 1 501 1 501 2 501 1 601 1 503 3 PHASE 5 803 3 PHASE 5 1 801 PDISC 5 2 6

TotalSignature of PROGRESSIVE TOTAL

Meter Reader - 1________________________________

Meter Reader - 2________________________________S.D.O

Section Supervisor ______________________________


ANNEXURE-“B”

Referred to in Para 3.1 of Code ELECTRICITY CONSUMERSCP-10 of Billing Section (Computer) METER READING LIST (MDI)

(FOR CONNECTIONS UPTO 500 KWH LOAD) Page # 1 of 8Billing Month:_________________ Batch No. COMPANY: LESCO SUB DIV:

Tariff Code

Feeder Code

Sanc Load

Total Sets

Account Number Set No MDI/

KWH/ KVARH

Pervious Meter Status

Last Year Cor.

Month Units

Meter Range

Multi- plying Factor

Previous Reading/ MDI.Cum

Present Reading/ MDI.Cum

Current Consumption

/Prs. MDI Reading

Status Code

Reset No.

Remarks

50 000104 7 2148500

0 1 MDI 2 1 346

1 KWH 0 8 1 47696

1KVARH 30 8 1 28799

2 MDI 1 1 328

2 KWH 165 8 1 13761

2KVARH 7 8 1 6502

Page Total KWH:______________ Progressive Total KWH:__________Page Total KVARH:______________ Progressive Total KVARH:__________ Record Count:_____

Dated Signature S.D.O ___________________________

Dated Signature RO ___________________________ Dated Signature XEN ____________________

Customer Services Directorate Page 2

ANNEXURE-“C”



TARIFF CODES AND CATEGORIES

SR.# TARIFF CODE(Used in Reading List) TARIFF CATEGORY

1 01 Domestic A-12 03 Domestic(TOU) A-1(b)3 04 Commercial A-2 upto 20 KW4 05 Commercial A-2 above 20 KW5 06 Commercial (TOU)6 07 Industrial B-17 08 Industrial B-1(2)8 09 Industrial (TOU) B-19 10 Industrial B-2

10 11 Industrial B-2(2)11 12 Industrial B-2 TOD12 13 Industrial B-313 14 Industrial B-3 (TOD)14 16 Industrial B-415 17 Industrial B-4 (TOD)16 19 Bulk Supply C-1 (A)17 25 Bulk Supply C-1 (B)18 26 Bulk Supply C-1 ( c )T19 28 Bulk Supply C-220 29 Bulk Supply C-321 34 Bulk Supply C-322 37 Bulk Supply C-323 41 Agri above 5 KW without TOU24 42 Agri Tube Well D-1 (a)25 43 Agri above 5 KW with TOU26 45 Tube Well27 46 Agri Tube Well Scarp D-128 47 Agri Tube Well D(2)1 TOD29 49 Agri Tube Well Pvt: D-2(1)30 50 Agri Tube Well D-1B (50)T31 52 Agri Tube Well D-2 (52)32 53 Agri Tube Well D-1B (53,54)T33 55 Domestic Temp. E-1(1)34 56 Commercial Temp. E-1(2)35 58 Industrial TMP E-2(1)36 59 Bulk Supply Tmp E-2(2) A37 60 Bulk Supply Tmp E-2(2) B38 61 Bulk Supply Tmp E-2(3)39 72 Public Light G-140 73 Public Light G-241 76 Res Colonies H-142 79 Res Colonies H-243 82 Railway Traction I44 85 Co-Generation J


Annexure-“D”FORM OF BID SECURITY (Bank Guarantee)

Guarantee No.______________Executed on________________Expiry Date________________

Letter by the Guarantor to the Purchaser.Name of Guarantor (Bank) with address:__________________________________________________________________Name of Principal (Bidder ) with address: _______________________________________________________________Penal Sum of Security (express in words and figures): _______________________________________________________Bid Reference No.____________________Date of Bid__________

KNOW ALL MEN BY THESE PRESENTS, that in pursuance of the terms of the Bid and at the request of the said Principal, we the Guarantor above-named are held and firmly bound unto the _______________________________________ (hereinafter called the “Purchaser”) in the sum stated above, for the payment of which sum well and truly to be made, we bind ourselves, our heirs, executors, administrators and successors, jointly and severally, firmly by these presents.

THE CONDITION OF THIS OBLIGATION IS SUCH, that whereas the Principal has submitted the accompanying Bid numbered dated as above for _________________ __ __________________________(Particulars of Bid) to the said Purchaser; and

WHEREAS, the Purchaser has required as a condition for considering said Bid that the Principal furnish a Bid Security in the above said sum to the Purchaser, conditioned as under:

a) the Bidder withdraws his Bid during the period of validity of Bid, orb) the Bidder does not accept the correction of his Bid Price.c) failure of the successful bid to

i. furnish the required Performance Security.ii. sign the proposed Contract Agreement/ Acceptance of P.O.

Then the entire sum be paid immediately to the said Purchaser as Liquidated Damages and not as penalty for the successful bidder’s failure to perform.

PROVIDED THAT the Guarantor shall forthwith pay to the Purchaser the said sum stated above upon first written demand of the Purchaser without cavil or argument and without requiring the Purchaser to prove or to show grounds or reasons for such demand notice of which shall be sent by the Purchaser by registered post duly addressed to the Guarantor at its address given above.

PROVIDED ALSO THAT the Purchaser shall be the sole and final judge for deciding whether the Principal has duly performed his obligation to sign the Contract Agreement and to furnish the requisite Performance Security within the time stated above, or has defaulted in fulfilling said requirements and the Guarantor shall pay without objection the sum stated above upon first written demand from the Purchaser forthwith and without any reference to the Principal or any other person.

IN WITNESS WHEREOF, the above bounden Guarantor has executed the instrument under its seal on the date indicated above, the name and seal of the Guarantor being hereto affixed and these presents duly signed by its undersigned



representative pursuant to authority of its governing body.___________________

(Guarantor (Bank)

Witness: 1. Signature__________________

1. ______________________ 2. Name. ____________________

______________________ 3. Title. ___________________

(Corporate Secretary (Seal)

2. ______________________ ____________________________

_______________________ ____________________________ (Name, Title & Address) (Corporate Guarantor (Seal) (Seal)



Annexure-“E”FORM OF PERFORMANCE SECURITY

(Bank Guarantee)Guarantee No.______________Executed on________________Expiry Date________________

Letter by the Guarantor to the Purchaser.

Name of Guarantor (Bank) with address:__________________________________________________________________Name of Principal (Bidder) with address: _______________________________________________________________Penal Sum of Security (express in words and figures): _______________________________________________________L.O.I/Contract No.__________________________ Dated __________Letter of Acceptance No._____________________ Dated __________

KNOW ALL MEN BY THESE PRESENTS, that in pursuance of the terms of the Bid Documents and above said Letter of Acceptance (hereinafter called the Documents) and at the request of the said Principal, we the Guarantor above-named are held and firmly bound unto the _______________________________________ (hereinafter called the “Purchaser”) in the sum of the amount stated above, for the payment of which sum well and truly to be made, we bind ourselves, our heirs, executors, administrators and successors, jointly and severally, firmly by these presents.

THE CONDITION OF THIS OBLIGATION IS SUCH, that whereas the Principal has accepted the Purchaser’s above said Letter of Acceptance for ____________________________________________ (name of Contract) for the _____________________________________________(Name of Project)

NOW WHEREAS, if the Principal (Contractor) shall well and truly perform and fulfill all the undertakings, covenants, terms and conditions of the said Documents during the original terms of the Said Documents and any extensions thereof that may be granted by the Purchaser, with or without notice to the Guarantor, which notice is, hereby, waived and shall also well and truly perform and fulfill all the undertakings, covenants terms and conditions of the Contract and of any and all modifications of said Documents that may hereafter be made, notice of which modifications to the Guarantor being hereby waived, then, this obligation to be null and void; otherwise to remain in full force and effect till________________(Date).

Our total liability under this Guarantee is limited to the sum stated above and it is a condition of any liability attaching to us under this Guarantee that the claim for payment in writing shall be received by us within the validity period of this Guarantee, failing which we shall be discharged of our liability, if any, under this Guarantee.

We, _____________________________________(the Guarantor), waiving all objections and defenses under the Contract, do hereby irrevocably and independently guarantee to pay to the Purchaser without delay upon the Purchaser’s first written demand without cavil or arguments and without requiring the Purchaser to prove or to show grounds or reasons for such demand any sum or sums up to the amount stated above, against the Purchaser’s written declaration that the Principal has refused or failed to perform the obligations under the Contract which payment will be effected by the Guarantor to Purchaser’s designated Bank & Account Number i.e ______________________

PROVIDED ALSO THAT the Purchaser shall be the sole and final judge for deciding whether the Principal (Contractor) has duly performed his obligation under the Contract or has defaulted in fulfilling said obligations and the Guarantor shall pay without objection any sum or sums up to the amount stated above upon first written demand from the Purchaser forthwith



and without any reference to the Principal or any other person.

IN WITNESS WHEREOF, the above bounden Guarantor has executed this Performance Guarantee under its seal on the date indicated above, the name and corporate seal of the Guarantor being hereto affixed and these presents duly signed by its undersigned representative, pursuant to authority of its governing body.

__________________ (Guarantor (Bank)

Witness: 1. Signature__________________

1. ______________________ 2. Name. ____________________

______________________ 3. Title. ___________________ (Corporate Secretary (Seal)

2. ______________________ ____________________________

_______________________ ____________________________ (Name, Title & Address) (Corporate Guarantor)
