request for proposal (revised) supply, installation

21
1 Social Islami Bank Limited Logistic Support Division Level 29, City Center 90/1, Motijheel C.A, Dhaka Request for Proposal (Revised) Supply, Installation, Commissioning and maintenance of Microsoft Windows 10 professional Operating System, Manage Engine AD Audit Plus, Manage Engine Self-Service Plus and LAPS Solutions for Social Islami Bank limited. Tender ref. SIBL/HO/LSD/2021/1056 Date: 27/09/2021 Name of the bidder: Address of the bidder: Date & Time of Submission of proposal: 17.10.2021 within 3:00 pm. Date & Time of Opening of technical proposal: 17.10.2021 at 3:30 pm. Tender Security: Tk. 25.00 thousand for Windows, Tk. 1.00 thousand for installation of Windows at site, Tk. 1.00 thousand for Manage Engine AD Audit Plus, self- service plus & LAPS solution. Tender security money shall be given in the form of payment order favoring Social Islami Bank Ltd. Name and address of the Official Inviting & Receiving Tender: Vice President & Head Logistic Support Division Social Islami Bank Limited Level-29, City Centre, 90/1 Motijheel C/A, Dhaka-1000 E-mail: [email protected] Phone: 09612001122 Ext. 50292 & 50299

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Page 1: Request for Proposal (Revised) Supply, Installation

1

Social Islami Bank Limited Logistic Support Division

Level 29, City Center

90/1, Motijheel C.A, Dhaka

Request for Proposal (Revised)

Supply, Installation, Commissioning and maintenance of Microsoft Windows 10 professional

Operating System, Manage Engine AD Audit Plus, Manage Engine Self-Service Plus and LAPS

Solutions for Social Islami Bank limited.

Tender ref. SIBL/HO/LSD/2021/1056

Date: 27/09/2021

Name of the bidder:

Address of the bidder:

Date & Time of Submission of proposal: 17.10.2021 within 3:00 pm.

Date & Time of Opening of technical proposal: 17.10.2021 at 3:30 pm.

Tender Security: Tk. 25.00 thousand for Windows, Tk. 1.00 thousand for installation of Windows at site, Tk. 1.00

thousand for Manage Engine AD Audit Plus, self- service plus & LAPS solution. Tender security money shall be

given in the form of payment order favoring Social Islami Bank Ltd.

Name and address of the Official Inviting & Receiving Tender:

Vice President & Head

Logistic Support Division

Social Islami Bank Limited

Level-29, City Centre,

90/1 Motijheel C/A, Dhaka-1000

E-mail: [email protected]

Phone: 09612001122 Ext. 50292 & 50299

Page 2: Request for Proposal (Revised) Supply, Installation

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Table of Content

SECTION 1–Executive Summary .......................................................................... 3

1.1 Scope of the Bid ........................................................................................... 3

1.2 Bidder’s qualification ..................................................................................... 3

1.3 Deliverables .................................................................................................. 3

1.4 Bid prices ..................................................................................................... 4

1.5 Deadline of bid ............................................................................................. 4

1.6 SIBL’s right to accept any bid and to reject any or all bids ............................... 4

1.7 Submission of Bill and Payments: ................................................................... 4

1.8 Submission of bid documents: ....................................................................... 5

1.9 Opening of Technical & Financial proposal: ..................................................... 5

SECTION 2–Technical Requirement ..................................................................... 8

1. Manage Engine AD Audit Plus ...................................................................... 8

2. Manage Engine Self-Service Plus ................................................................ 15

3. Local Administrator Password Solution (LAPS) ............................................. 17

4. Microsoft Windows 10 Professional Operating System ......................................

5. Training .................................................................................................... 18

SECTION 3–Financial Table & Evaluation Process ............................................ 19

A. Financial Proposal: .................................................................................... 19

Page 3: Request for Proposal (Revised) Supply, Installation

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SECTION 1–Executive Summary

Social Islami Bank Ltd has planned to implement Manage Engine AD Audit Plus Along with Manage Engine Self-Service Plus for all Active Directory enabled Users and also LAPS Solution and Microsoft Windows 10 professional OS for computers of entire Bank environment to offer highly secure new generation banking and cater better customer service & experience. The Bank invites sealed Financial and Technical proposals for the following supplies from reputed IT Companies having experiences in Telco & Banking and are OEM authorized partners.

1.1 Scope of the Bid

Social Islami Bank Ltd. (SIBL) wishes to receive a details proposal from the firms for delivery and Implementation of Microsoft Solutions and other services. The bid includes supply, installation and commissioning of software and Services as mentioned in Section – 3 of this document.

Bidders are required to propose solutions as specified in the design. Bidders are required to propose all items and are wholly responsible for all products and implementation offered unless otherwise specified and as specified in the terms and conditions. The successful Bidder shall be the Contractor for all the products and implementation services offered and are fully responsible for the overall project management and co-ordination of the supply, installation, integration, testing, commissioning and maintenance for the above-mentioned project. The scope of the bid includes design, specification, bill of quantity and prices of the items as detailed in this document and any other items that deem necessary but not mentioned in this document.

1.2 Bidder’s qualification

The bidder should have experience of design, supply, delivery, install, test, commission and maintain

Manage Engine and Microsoft Solution for at least Three Financial Institute. Vendor should provide the

following details and documents:

a) Microsoft (Gold) Partner certificate.

b) At least 5 (Five) Vendor Certified Professional exist as regular employees.

c) Valid Trade License, TIN Certificate, VAT registration certificate.

d) Original brochures with technical specification of the product quoted.

e) Other license certificates as may be applicable.

f) Company local address and contact numbers.

g) Name, designation, qualifications and experience of the technical and management Personnel to be

engaged with this project.

h) Provide a list of similar deployment reference in Bangladesh mentioning e-mail and telephone

number.

1.3 Deliverables

Page 4: Request for Proposal (Revised) Supply, Installation

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The deliverables of this project include the following:

a. Microsoft Windows 10 Professional OS License.

b. Manage Engine AD Audit Plus and Manage Engine Self Service Plus License.

c. Local Administrator Password Solution (LAPS) Service tools with required license

d. Documentation of deployment and monitoring documents.

e. Training materials.

1.4 Bid prices

Bidders shall quote in Bangladeshi Taka (BDT) for the items quoted including VAT & Tax, AIT etc. The

price will include supply, installation and maintenance of the quoted systems.

1.5 Deadline of bid

The bidder must submit the bids to SIBL Head Office as per time and date given in the first page of this

document.

1.6 SIBL’s right to accept any bid and to reject any or all bids

SIBL reserves the right to accept or reject any bid, and to annul the bidding process and reject all bids at any time prior to award of Contract, without thereby incurring any liability to the affected bidder or bidders or any obligation to inform the affected bidder or bidders of the grounds for the SIBL’s action.

1.7 Submission of Bill and Payments:

Until otherwise stated the following procedure must be followed by the vendors:

• The vendor will submit the following documents along with their bills/invoices for payment from the

Accounts:

i. A copy of the Work Order

ii. If applicable, a copy of User Acceptance Test (UAT) duly signed by the Head of ICT

Division.

iii. An original Challan duly signed by authorized officer

• If the performance security money is not deposited separately in the form of Bank Guarantee or

Payment Order, performance security money will be deducted from the bill.

• Applicable VAT & Taxes will be collected from the bill.

• The rest bill would be paid in due course after pre-audit.

Page 5: Request for Proposal (Revised) Supply, Installation

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1.8 Submission of bid documents:

The bidder shall deliver the technical proposal bound, sealed and labeled as “Technical Proposal”. The

Financial proposal should be provided in a separate sealed envelope and labeled as “Financial Proposal”.

Please provide brochures of proposed item. Both the proposals shall be enveloped in 3rd envelope duly

sealed labeled properly.

1.9 Opening of Technical & Financial proposal:

The proposals submitted against the subject RFP will be opened on the date and time specified in the first page of this document in front of the purchase committee of Social Islami Bank Limited. Only Technically qualified offers will be evaluated. Due to outbreak of COVID-19, bidders are discouraged to remain present in tender opening occasions.

Terms and Conditions The bidder shall have to fill up all fields of the form “Bidder’s Information and Qualifications/ Eligibility”. In case of differences ask query from the contact person. Any explanation or clarification will be provided as addendum in the webpage.

1. The bidder must have experience in business of Supplying, installing, commissioning, operating of similar goods and providing support service in Bangladesh for the last Five years in renowned organization.

2. The bidder must have the Valid Partnership with OEM for minimum 3 year.

3. The bidder must have strong presence and support offices in Dhaka for maintenance and support for the proposed Goods and Services.

4. Photocopy of all the relevant documents should be submitted with the offer including:

a) Full particulars of the ownership, constitution, year of incorporation and main business activities of the Vendor.

b) Copy of Valid Trade License.

c) Copy of Certificate of Incorporation

d) Copy of TIN certificate.

e) Copy of VAT registration certificate.

f) Copy of Valid Partnership Certificate with principal.

g) Bidder must submit Manufacturers Acceptance license from OEM.

h) At least Five (05) experience letter/Work order copy (from FSI customer) for Similar work.

i) List of major clients in Financial Institutions and copies of certificates issued by such financial institutions regarding supply, installation and configurations of quoted products to such financial institutions.

Page 6: Request for Proposal (Revised) Supply, Installation

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5. CV of minimum 5 (Five) related Technical personnel with phone number and email address.

6. The Bidder has to Submit Bid Security money as mentioned in the first page of this document in the form of Pay Order in the name of “Social Islami Bank Limited” along with the Technical offer.

7. The offers should have minimum validity for at least 3 (Three) months/ 90 (Ninety) days.

8. The successful bidder must supply and install all the deliverables within 4 weeks from the date of issuance of work order. In case of failure, the Performance Security of the bidder will be forfeited.

9. All quoted prices should include delivery, installation, configuration, testing and AIT, VAT, Tax and other Duties if applicable as per Govt. rules. All VAT, Tax, Govt. duties etc. will be deducted from the bill as per rule prior payment of the same. In case of periodic maintenance, the bidder should quote before VAT price and in that case, the bank will pay admissible VAT at an actual. But AIT and other taxes shall be collected from the biller as per govt. rule.

10. The Bank reserves the right to verify/evaluate the claims made by the vendor independently. Any decision of the Bank in this regard shall be final & conclusive.

11. Proper documents, brochure, data sheet, technical spec papers of mentioned Products have to be provided by the bidder in the Technical Proposal.

12. Bidding prices must be quoted in BDT. All payment will also be made in BDT.

13. Payment will be made after delivery, successful installation and acceptance from the Bank.

14. Any decision as to compliance of the terms and conditions of the Tender and on rejection of any Tender or any part thereof shall be at the sole discretion of the Bank and shall be final, conclusive and binding on the bidder.

15. The Bank reserves the right to re-issue the Tender and or any part thereof without assigning any reason whatsoever, at the sole discretion of the Bank. Any decision in this regard shall be final, conclusive and binding on the bidder.

16. The Bank reserves the right to adjust arithmetic and other errors in any Tender in the manner in which the Bank deems fit and proper. Any decision in this regard shall be final, conclusive and binding on the bidder.

17. The Bank reserves the right to accept or reject in part or full any or all the offers without assigning any reasons thereof. Any decision of the Bank in this regard shall be final, conclusive and binding on the bidders.

18. Time & date of submission: Time and date of tender events is mentioned in the first page of this document. The sealed tender must be submitted in the tender box kept in the Logistic Support Division, Level-29, SIBL Corporate Office, 90/1, Motijheel, Dhaka mentioning “RFP for Supply, Installation, Commissioning and maintenance of Manage Engine AD Audit Plus, Manage Engine Self-Service Plus, LAPS Solutions and Microsoft Windows 10 Operating System for Social Islami Bank limited.”.

19. Vendors not having a valid VAT registration number will be considered as disqualified and necessary VAT, TAX & AIT shall be borne by the selected bidder(s). Without authentication of an officer of the Bank, the schedule will not be considered for evaluation.

Page 7: Request for Proposal (Revised) Supply, Installation

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20. The management reserves the right to cancel any bid/tender without assigning any reason whatsoever. The management is not bound to award contract to the lowest bidder.

21. I/we have completely read the terms and conditions & specifications and understood the total responsibility of the job. I/we have quoted this bid taking all the responsibility and liability.

Name of the Bidder: Signature:

Telephone No: VAT Registration Number:

Address: Seal:

Page 8: Request for Proposal (Revised) Supply, Installation

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SECTION 2–Technical Requirement

Lot 1: Microsoft Windows 10 Professional Operating System

SN Product Name &

Quantity

Specifications Part

No.

Bidder’s

Response 01 Microsoft®WindowsProfessional 10

Sngl OLP 1License NoLevel

Legalization GetGenuine

Or If available at the time of delivery,

the latest version of Windows to be

supplied. (Volume licenses).

Quantity: 500 units (may be increased

later)

WinPro 10 SNGL OLP

NL Legalization Get

Genuine 64 bit.

If available at the time of

delivery, the latest

version of Windows to

be supplied.

FQC-

09478

(or latest

part No. if

any)

02 Microsoft 365 (alternative) Microsoft 365 F3 -

Feature Requirements Compliance

(Yes/No) Comments

Brand Microsoft

Model/version Microsoft®WindowsProfessional 10 Sngl OLP

1License NoLevel Legalization GetGenuine

Or If available at the time of delivery, the latest version

of Windows to be supplied. (Volume licenses).

Country of Origin US

Solution

Summary

The Product features must be suitable and offer security

features for businesses like Financial Institutions.

The Product Must have the required functionality to Join

to a Domain Network.

The Product Must have built in Data Encryption

Functionality.

The Product Must have Windows Hello features.

The Product Must have the required functionality to

login via Two Factor authentication.

The Product Must have support for Biometric Devices

Integration.

The Product Must have the required functionality to

secure from Malware and other Cyber Threat

Protection.

The Product Must have the required functionality to use

secured boot.

The Product Must have the required functionality to be

used on touch enabled devices.

The Product Must Have Enhanced built-in security that

Protects your Business Data

The Product Must have Ability to connect to a corporate

network

Page 9: Request for Proposal (Revised) Supply, Installation

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The Product Must have the ability to remotely connect

to or from any device.

The Product must Prevent unwanted access to the

computer long before sign-in

The Product Must have Built-in Firewall and Network

Protection Features.

The Product Must have Internet Protection features.

The Product must have Device Encryption

Functionality to protect Business Data.

The Product Must Have Built-in Antivirus Solution.

The Product Must Have Support for Microsoft Active

Directory.

The Product Must Have Built-in Self-Service Patch

Management feature.

Page 10: Request for Proposal (Revised) Supply, Installation

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Lot 2: Installing and Configuring Windows OS

SN Service

Description &

Quantity

Site locations Bidder’s

Response

01 Installing and

configuring up to date

operating system,

driving software,

application software

and creating backup

and restore, joining

SIBL domain, email

configuration and

user training in the

users’ computers.

Quantity: Service to

be provided to

initially 250 unit PCs

and the quantity may

be increased later.

a. Head Office, branches, sub-branches, booths etc.

in Dhaka within 40 km radius of Head Office.

b. Regional Office, branches, sub-branches, booths

etc. in Chattogram within 30 km radius of

Regional Office.

c. Offices, branches, sub-branches, booths etc.

within 20 km radius of Other Divisional Head

Quarters or Cities.

d. Offices, branches, sub-branches, booths etc.

within 20 km radius of District Head Quarters or

towns.

e. Offices, branches, sub-branches, booths etc.

within 10 km radius of Upazilla Head Quarters

or Pouroshovas.

f. Offices, branches, sub-branches, booths etc. in

other part of the country

Page 11: Request for Proposal (Revised) Supply, Installation

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Lot 3. Supply, Installation, Commissioning of Manage Engine AD Audit Plus,

Manage Engine Self-Service Plus, LAPS Solutions and maintenance installed

solutions or software.

SN Product & Service

Description &

Quantities

Specifications Part No. Bidder’s

Response

01 Supplying, installing, Planning, deployment and commissioning of(DC & DR)- (1) Manage Engine AD Audit

Plus perpetual License with

01 year AMS, Qty 1

(2) Manage Engine Self-Service Plus Perpetual License with 01 year AMS, Qty 1

(3) Local Administrator Password Solution (LAPS) which supports Microsoft AD and the details Security functions of the LAPS license with installation, Qty-1

Vendor shall specify

Vendor shall specify

Vendor shall specify

Vendor shall specify

Vendor shall specify

Vendor shall specify

02 Annual Maintenance Service

(AMS) as a single job for the

above-mentioned solutions

or software after 1st Year of

deployment. Price shall be

quoted per year

For 2nd Year

For 3rd Year

For 4th Year

For 5th Year

For 6th Year & onward

-

Page 12: Request for Proposal (Revised) Supply, Installation

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1. Manage Engine AD Audit Plus

Feature Requirements Compliance

(Yes/No) Comments

Brand Please Specify

Model/version Please Specify

Country of Origin Please Specify

Solution

Summary

The solution must provide Active Directory Monitoring

Reports.

The solution must Initiate AD security audits, critical

changes including creation, deletion, permission, and

other changes made to AD users, groups, OUs,

computers, and other AD objects in real time.

The solution must provide network security by keeping

track of all changes made to critical Group Policy Object

(GPO) settings such as password, account lockout,

user rights assignment, and other policies.

The solution must provide Countermeasures to handle

lockouts, by auditing and diagnosing the source of stale

credentials, such as improper drive mappings,

scheduled tasks, applications, services, and more.

The solution must provide ability to Monitor employee

login activity by Analyzing workforce productivity by

auditing login and logoff data, including details on who

is logging on, when, and for how long.

The solution must Track and review actions by specific

high-privileged user accounts or admin groups for

unwarranted AD changes, and spot instances of

privilege abuse.

The solution must Trigger instant email/SMS

notifications when unsafe user actions are detected,

such as multiple changes to AD schema, FSMO roles,

domain-level permission changes, and more.

The solution must Review and remediate security

threats such as insider threats with predefined,

automated responses that can shut down the rogue

employee's system and disconnect their user session.

The solution must Improve employee productivity with

real-time monitoring tools.

The solution must Reinforce holistic security around

Active Directory with continuous monitoring and

reporting on all critical changes made to AD objects and

their attributes, Group Policy, and more.

The solution must support Tracking and investigating of

sudden permission changes at the domain, OU, GPO,

group, computer, and user levels along with the old and

new access-control list (ACL) values.

Page 13: Request for Proposal (Revised) Supply, Installation

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The Solution must Generate instant notifications when

critical user accounts are locked out with details such

as locked out time, machine, and more.

The Solution should Audit account lockouts, view their

statuses, and check for stale credentials in services,

applications, and scheduled tasks.

Must provide GUI based management from single

console as well as support remote management.

Must Detect insider threats by monitoring AD accounts

for an unusual time or volume of lockouts using user

behavior analytics (UBA).

Must be able to Mitigate brute force attacks using

automated threat response to disconnect rogue users'

machines from your network.

Must be able to Find frequently locked out users within

your AD environment over different periods to root out

negligent users.

Must Support Speed up forensic investigations by

Analyzing and reporting on all account lockout and

unlock events to generate clear, concise audit records

as legal evidence.

Must provide Real-Time DNS Changes Audit Reports.

The solution must have Real-Time Schema,

Configuration & Site Changes Audit Reports.

Ability to have Real-Time Containers & Contacts

Changes Audit Reports.

Ability to Know the before and after values for all

changed attributes including critical ones such as type

and scope attributes.

Ability to View the history of changes for any groups

including important ones like AD’s built-in privileged

groups and other sensitive groups.

Ability to Track the creation, deletion, renaming, and

movement of all groups. Know who made what change,

to which group, and when.

Edition Professional

Number of domain controllers to be audited

3

Number of Work Stations to be audited

30

License type Perpetual

Annual Maintenance

& Support (AMS)

Year AMS shall

include Phone/email

support/service

01(one) year with perpetual license and AMS for

subsequent years shall be quoted separately

Page 14: Request for Proposal (Revised) Supply, Installation

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packs, bug fixes,

minor and major

upgradations.

Page 15: Request for Proposal (Revised) Supply, Installation

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2. Manage Engine Self-Service Plus

Feature Requirements Compliance

(Yes/No) Comments

Brand Please Specify

Model/version: Please Specify

Country of Origin: Please Specify

Solution

Summary

Must provide the ability to Allow users to reset and

change their domain passwords in Windows Active

Directory on their own.

The Solution Must Let domain users self-unlock their

Windows Active Directory account without IT assistance.

The Solution Must Remind users of their upcoming

Active Directory password expiration date via email,

SMS, and push notifications.

The Solution Must Remind users of their upcoming

Active Directory password expiration date via email,

SMS, and push notifications.

The Solution Must be able to Enforce fine-grained

password policies for Active Directory that includes a

password dictionary filter, a pattern checker, and more.

The Solution Must Provide users access to password

self-service from the login prompts of Windows, macOS,

Linux, Outlook Web Access, etc etc. ..

The Solution Must Allow users to force update their

forgotten Active Directory cached credentials with self-

service password reset.

The Solution Must be able to Secure Windows, macOS,

and Linux logons with multi-factor authentication (MFA)

for remote and local access to network resources.

The Solution Should be able to Secure VPN connections

to your organizations' network and resources with multi-

factor authentication (MFA).

The Solution Must provide Automate access control

decisions, like enforcing MFA for login and SSO, based

on parameters like IP address, device, business hours,

or geolocation.

The Solution Must Secure password reset and account

unlock attempts with multi-factor authentication.

The Solution Must be able to Enforce two-factor

authentication for every Windows logon, including both

remote and local logons, for improved security.

The Solution Must provide Scouts for forgotten or

expired passwords and locked out accounts, and

schedules automated password resets and account

unlocks.

Page 16: Request for Proposal (Revised) Supply, Installation

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The Solution Must Ensure IT security by helping admins

generate, schedule, and export audit reports as well as

reports on password status.

The Solution Must provide Mobile app to help users

manage their Passwords from anywhere.

The Solution Must Offer a secure portal through which

end users can self-update their Active Directory profile

information.

The Solution Must Provide a self-service employee

search tool that helps end users find their colleagues’

Active Directory profile information.

The Solution Must Display a detailed organization chart

that helps end users find coworkers’ reporting staff and

direct reports.

The Solution Must provide the functionality to Manage

Active Directory user profiles by forcing users to update

their information when they log in to the user portal.

The Solution Must options to Enforce granular password

policies across Windows Active Directory and cloud

applications.

Edition

Professional

Number of Users

3000 users

SMS credits

No

Failover & Security

Gateway Services Add

on

No

License type

Perpetual

Annual Maintenance &

Support (AMS) Year

AMS shall include

Phone/email

support/service packs,

bug fixes, minor and

major upgradations.

01(one) year with perpetual license and AMS for

subsequent years shall be quoted separately

Page 17: Request for Proposal (Revised) Supply, Installation

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3. Local Administrator Password Solution (LAPS)

Feature Requirements Compliance

(Yes/No) Comments

Brand Please Specify

Model/version: Please Specify

Country of Origin: Please Specify

Solution

Summary

Solution is required to be resistant against tampering

with by user of the computer it is implemented on, even

if the user of the computer is member of local

Administrators group

Solution must be centrally manageable.

Ability to know the password for certain computer

without the need to directly touch it, either locally, or

remotely

Ability to install, update and uninstall the solution in

unattended way and on many computers at the same

time

Solution must support built-in or custom (other than

built-in) local administrator account

Solution must be able to handle the scenario when built-

in Administrator account is renamed, without the

knowledge of the new name

Solution must be able to correctly handle the situation

when computer is disconnected from corporate network,

i.e. not to change the password when it is not possible

to report it to the password repository

Solution must support x86 and amd64 hardware

platforms

Solution must contain simple to use tool for retrieval of

password for administrator account on given computer

In default configuration, solution must not show any

traces of activity on the computer it is installed on – it

must be hidden from user as much as possible

When configured by an administrator, solution must

provide with logging of its activity

Solution must generate unique random password of

managed local Administrator account for every

managed computer

Generated passwords must fulfil the following

complexity requirements:

Password must be 12 characters long by default

Password length must be configurable by the

administrator of the solution to allow longer password

length if required

Page 18: Request for Proposal (Revised) Supply, Installation

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Password complexity must be configurable. Most

complex password must contain at least 1 character

from each of the character groups like Capital letters,

Small letters, Numbers, Special characters.

Maximum age of password must be configurable with

default of 30 days. After this time, solution must

automatically change the password to new value

Above mentioned values shall be considered as default

and should be configurable

Solution must allow only authorized personnel to know

the password Administrator account for particular

computer

Solution must allow for granular access control for

reading the password, on per-workstation basis

Solution must support changing the password of

Administrator account on demand, without the need to

directly touch the workstation either locally or remotely,

so it is possible to force password change when

necessary, before password gets automatically changed

because of its age

It must be possible to plan the password expiration on

per-workstation basis, to support scenarios such as

“Password is set to expire today at midnight”

Solution must allow for auditing of password reads from

password repository

The Solution Must Support Resistance against

tampering with from the side of user of the computer.

The Solution Must Provide privileged security context for

local execution.

The Solution Must Provide security context for network

operations.

The Solution Must Support Automatic timing of

operations feature like password management should

be performed every time GPO refresh event occurs on

the computer

The Solution Must Support Automatic detection of offline

state.

The Solution Must Support Scalability, The solution

should touch every managed computer across the AD

network.

4. Training

The Bidder must provide necessary training to SIBL IT personnel on deployed products. This training will be done after implementation phase of Solution products. Ten (10) IT personnel of the SIBL will be involved. Training must be arranged with Microsoft learning partner must provide official courseware.

Page 19: Request for Proposal (Revised) Supply, Installation

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SECTION 3– Financial Proposal:

Financial Offer for Lot 1

SN Description of Product

Quantity Unit Price Total Price

Taka 01 Microsoft®WindowsProfessional 10

Sngl OLP 1License NoLevel

Legalization GetGenuine

Or If available at the time of delivery,

the latest version of Windows to be

supplied. (Volume licenses)

FQC-09478

(or latest part No. if any)

500 unit

(May be

increased up to

2000 or more)

(Price Inclusive of

VAT)

In words: Total Taka……

Alternative Financial Offer for Lot 1

SN Description of Product

Quantity Unit Price Total Price

Taka 01 Microsoft 365 F3 500 unit

(May be

increased up to

2000 or more)

(Price Inclusive of

VAT)

In words: Total Taka……

Name of the Bidder:

Designation of the Bidder:

Company Name:

Business Address:

Mobile No.:

Page 20: Request for Proposal (Revised) Supply, Installation

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Financial Offer for Lot 2

SN Description of

Service

Site locations Unit Price

Taka 01 Installing and

configuring up to date

operating system,

driving software,

application software

and creating backup

and restore, joining

SIBL domain, email

configuration and user

training in the users’

computers.

a. Head Office, branches, sub-branches, booths etc. in

Dhaka within 40 km radius of Head Office.

b. Regional Office, branches, sub-branches, booths

etc. in Chattogram within 30 km radius of Regional

Office.

c. Offices, branches, sub-branches, booths etc. within

20 km radius of Other Divisional Head Quarters or

Cities.

d. Offices, branches, sub-branches, booths etc. within

20 km radius of District Head Quarters or towns.

e. Offices, branches, sub-branches, booths etc. within

10 km radius of Upazilla Head Quarters or

Pouroshovas.

f. Offices, branches, sub-branches, booths etc. in other

part of the country

a. Tk … per pc of

a category

b. Tk … per pc of

b category

c. Tk … per pc of

c category

d. Tk … per pc of

d category

e. Tk … per pc of

e category

f. Tk … per pc of

f category

(Before VAT Price)

Name of the Bidder:

Designation of the Bidder:

Company Name:

Business Address:

Mobile No.:

Page 21: Request for Proposal (Revised) Supply, Installation

21

Financial Offer for Lot 3

SN Description of

Product & Services

Quantity Unit Price

Taka per unit

Quantity

Total Price

Taka

01 Supplying, installing, Planning, deployment and commissioning of(DC & DR)- (1) Implementation of

Manage Engine AD Audit

Plus perpetual License with

01 year AMS.

(2) Installing Manage Engine Self-Service Plus software with Perpetual License and 01 year AMS. (3) Implementing Microsoft

Local Administrator Password Solution (LAPS) which supports Microsoft AD and the details Security functions of the LAPS license with installation.

1

1

1

(Inclusive of VAT)

02 Annual Maintenance

Service(AMS) as a single job

for the above-mentioned

solutions or software after 1st

Year of deployment. Price

shall be quoted per year

For 2nd Year

For 3rd Year

For 4th Year

For 5th Year

For 6th Year & onward

(Before VAT Price per

year)

In words: Total Taka……

Name of the Bidder:

Designation of the Bidder:

Company Name:

Business Address:

Mobile No.: