reprevive.com pitch
TRANSCRIPT
Stay Positive. Manage reputation before review sites.
Matt McGlothlinCo-Founder
RepRevive.com
@getreprevive
@getreprevivereprevive.com
“a one-star increase in Yelp rating leads to a 5-9 percent increase in revenue”
+
$$$$$2017: Millennials biggest spenders in US
Millennials trust online reviews more than word of mouth
Online Reviews
@getreprevivereprevive.com
Reputation Management Industry
2011
2015 $5 billion
$1.6 billionsource: bloomberg.com (estimated)
@getreprevivereprevive.com
“We waited for 20 minutes and a kid with pink rabbit ears
works there had a melt down. A refund would have been nice. ”
- Jill from Cornelius, NC
“Best hamburger I’ve ever had” - Frank from Charlotte, NC
This review is uneccessary.Customer just wants a resolution.
Problem with Reviews
This review gets buried. Controlled by review site “algorithms”
@getreprevivereprevive.com
Capture Feedback
1. System generates a custom branded survey and url2. Promote the url to your existing customer base3. Feedback cards, table tents, ordering online4. Customers redirected based on response
How it Works
@getreprevivereprevive.com
Segments customers into detractors, passives and promoters
All feedback is captured and displayed in dashboard
Manage feedback
@getreprevivereprevive.com
Monitor all reviews in one place.Receive alerts when new review posted.Take action on negative reviews instantly
Reviews Monitoring
@getreprevivereprevive.com
Share positive reviews on Twitter, Facebook
Reviews Sharing
@getreprevivereprevive.com
The TeamPl
ace
your
scre
ensh
ot
Plac
e yo
ur sc
reen
shot
her
e
Plac
e yo
ur sc
reen
shot
her
e
➔ Bootstrapped marketing agency to 7-figures and high 5-figure monthly revenues. 15 years SEO experience. PHP Web Developer.
Past clients include Jillian Michaels & Michael Andretti
➔ Bootstrapped a CBJ Top Web Firm. 15 years web design experience. User Experience Designer.
➔Clients include FUEL Pizza, Rusty Rudder. Past clients include The Hickory Tavern, Duckworth’s Taproom and Whisky River.
➔ CTO of the Commerce Platform at Science, IncClients include Dollar Shave Club, Medium
➔Achieved 8-figure run rate within 12 months of platform launch
Matt McGlothlinCofounder
Eric WelkeCofounder
Jonathan NeddenriepAdvisor
@getreprevivereprevive.com
South Blvd. Location36 Feedbacks - 6 Negative captured and resolved
2 Positive Reviews on Google
Traction
Adding more locations
We have a handful of paying customers including FUEL pizza a local pizza chain
@getreprevivereprevive.com
GrowthLeverage distribution by white labeling the product for resellers and agencies
12 Month Plan (2015-16)★ NOV - Raise seed in Charlotte.★ DEC - Focus on Inbound
Marketing. Hire developer. ★ JAN - Launch Reseller Program. Hire Salesperson.★ MAR - Focus on chain and franchise sales.
★ JUNE - Focus on Growth & Key Metrics. Hire Marketing/SEO.
★ SEPT - Establish presence in another city
@getreprevivereprevive.com
Key MetricsCLTVContinued User Education
Feature Enhancements
High Switching Cost & High Revenue Users➜ Resellers➜ Multi-location
businesses
Additional Upgrades➜ Email send credits➜ Done-for-you
services
CACMarketing & Ad Optimization
Free to Paid Conversion Optimization
Leveraged Distribution➜ Resellers➜ Multi-location
businesses➜ “Powered by” links➜ User invitation
system
CLTV:CACTarget: 3-5
ChurnLong-term Target: < 5-7% annually
Detailed Financials available upon request
@getreprevivereprevive.com
PHP Developer
Online marketing/SEO specialistWe plan to budget for paid social advertising.
Investors
We are actively seeking investors.
Salesperson
We plan to hire a:
Become a RepRevive Promoter
Matt McGlothlinCo-Founder
Leave us Feedback at reprevive.com/feedback
Questions?