repair coordination center - neuman & esserrcc) are being set up in the local neac service...

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Edition No. 18, October 2009 NEAC Compressor Service, the OEM After Market service provider for piston compressors, not only services the in-house series manufactured by the NEA GROUP, but also those of other manufac- turers such as Linde, Demag, GHH, Chicago Pneumatic, Halberg, KSB, Erhard + Sehmer as well as the line of piston compressors produced in Berlin until 1995 by Borsig. The services offered by NEAC, from analytical engineering studies and route cause analysis to com- plete project management for break- downs, differentiate NEAC from companies, which only offer a spare parts service. Customers managing international sites can rely on the wide range of services on offer, thanks to NEAC's worldwide ser- vice network. These services are either provided by spun off divisions from NEA companies, specializing in sales and engi- neering, or by the independent NEAC ser- vice companies in Germany, Italy and the United States. The newest independent service company to REPAIR COORDINATION CENTER Guaranteeing Worldwide Standardized Service Quality to a Consistantly High OEM Level

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Edition No. 18, October 2009

NEAC Compressor Service, the OEMAfter Market service provider for pistoncompressors, not only services thein-house series manufactured by the NEAGROUP, but also those of other manufac-turers such as Linde, Demag, GHH,Chicago Pneumatic, Halberg, KSB,Erhard + Sehmer as well as the line ofpiston compressors produced in Berlinuntil 1995 by Borsig. The services offeredby NEAC, from analytical engineeringstudies and route cause analysis to com-plete project management for break-downs, differentiate NEAC from companies,

which only offer a spare parts service.Customers managing international sitescan rely on the wide range of services onoffer, thanks to NEAC's worldwide ser-vice network. These services are eitherprovided by spun off divisions from NEAcompanies, specializing in sales and engi-neering, or by the independent NEAC ser-vice companies in Germany, Italy and theUnited States. The newest independent service company to

REPAIR COORDINATION CENTERGuaranteeing Worldwide Standardized Service Quality

to a Consistantly High OEM Level

23

Repair Coordination Center: Guarantor for High OEM Service Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3Innovation Begins with Investment in Buildings and Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Customer Training Series: ESSO Exploration & Production in Chad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Company Profile NEUMAN & ESSER Gulf FZE in Dubai . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7TECHNIP in Focus: Twin Offshore Packages for the Persian Gulf . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-11FAXE KALK in Focus: Mill Modernization for Greater Product Diversity . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-13Creative Presentations at International Trade Fairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Good times at Summer Parties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

"One Face to the Customer"The leitmotif for the globalization process, which was initiatedwith the incorporation of NEA Italia in 1992, comprised of thephilosophy "Follow the markets". The local support in situ andtimely integration in the diverse processes are of advantagefor the customers, which are currently offered in 19 operationalNEA companies at 10 locations worldwide.Meanwhile the NEUMAN & ESSER company network hasbeen established. The locations have proven over the previous18 years that they are dominant in their business. Competencecenters have been partially formed, which support each otherwithin the NEA GROUP. Two aspects had and have prioritywithin this structure: On the one hand local know-how is builton, so that the customer receives optimal attention andsimultaneously the customer benefits from the competent NEAnetwork with specialists waiting in the background. In this publication of the NEA NEWS the assignment for twooff-shore installations in the Arabian Gulf are described anddistinctly shows the advantages of the interaction of the net-work from the NEA GROUP for the customer. The introduction of the "Repair Coordination Center", which isalso described in this publication, is the next logical conse-quent step for the expansion of the local competences withinour international locations. The qualification of local employees has been distinctlyincreased with the help of training and certification.Investments were also made in the equipping of the locations.That facilitates NEAC Compressor Service the expansion ofthe service portfolio and the availability of a responsible con-tact person vis-à-vis the customer for the complete scope ofthe after market care for the complete life cycle for NEA- andlicense machines. This means for the customer: 100% carefrom one station locally. "One face to the customer" is the leitmotif for the expansion oflocal competencies for the NEUMAN & ESSER locationsworldwide. Precision, know-how and flexibility are powerfularguments, which are con-vincing for all customers.These service thoughts createa new service concept, whichoffers the solution for therequirements of the operatingcompany. In this spirit, we and allemployees are highly motiva-ted and wish you enjoymentwhilst reading this!

HIGHLIGHTS

EDITORIAL

join the ranks is NEAC Compressor Service Ltda.,based in Belo Horizonte, Brazil. To ensure that the highquality of service is maintained across the world, thesame standardized guidelines and requirements applyto all service centers.

The Three Stages of QualificationAt present, so-called "Repair Coordination Centers"(RCC) are being set up in the local NEAC service units. Setting up an RCC requires complex coordination inplanning, investment and certification. For this reason,three qualification levels are planned, which mirror thecompetence in repair handling:

Level A: Repair of Wear PartsLevel B: Repair of Gas End PartsLevel C: Repair of Crankcase Parts

Training in the first RCCThe first "Level A" training course, entitled "Valveservice and packing repairs" took place in July 2009at NEA Gulf in Dubai, UAE, and was attended by inter-national participants from the NEA GROUP. EmadTabaza, Managing Director of NEA Gulf, had set up aworkshop for Level A repairs on site at the company byinvesting in staff and tooling machines. The technicalequipment as well as the excellent support from EmadTabaza and his team provided the perfect environmentfor training.

Bernd Wagner, Managing Director of NEAC Germany,who developed the strategy for the establishment of theRCC, invited an international engineer and technicianteam to the first Level A training to Dubai. The goal ofthe weeklong course was to learn the NEAC repairstandards for parts subject to wear and put them intopractice through high quality service work.

The training course was coordinated by Jörg Strizek,Product Manager for Valves at NEAC. Specialists fromSTASSKOL, Dr. Uwe Morawa and Frank Schmidt,carried out the technically demanding training in repairsfor piston rod packings, and the valve manufacturerCOZZANI the training for valve repairs.

During the intensive training course, the participantslearned, among other things, how to clean and overhaulsealing surfaces of packings and valves quickly. Toensure quality levels throughout the entire NEAC net-work, the guidelines prescribe that 100% of overhauledvalves are tested using leak measurement. In this test,the valve plate is pressed against the valve seat underconstant air pressure, so that the loss through leaks canbe measured. The test results are printed on a labeland included in the package with the tested valve asdocumentation. This final check allows the quality ofthe valve overhaul to be evaluated precisely, and is amandatory measure to be carried out in all NEACservice centers.

Expert knowledge was also passed on in extensivedetail about the materials tailored to specific applica-tions and designs for rings and piston rod packings. Inthe subsequent practical phase of the training, partici-pants learned how to measure various packings, tooverhaul them and to fit them with new internal parts.

To underline the importance of the creation of world-wide Repair Coordination Centers, the presentation ofLevel A certificates to all participants was made byAlexander Peters, Managing Partner of the NEAGROUP. NEA Beijing, NEAC USA, NEA South EastAsia, NEAC Italia and NEA Gulf have the immediateauthority to carry out repairs on spare parts independ-ently.

Looking AheadThe plan is to award the majority of NEAC service cen-ters Level B or C certificates next year, following therelevant training. This qualification serves the goal ofcreating a network which is 100% customer orientedand manages the entire service offering, from spareparts and repairs to technical analysis and projectmanagement. "One face to the customer" will then bethe creed each individual service center follows - atevery location, without exception.

Managing Partners ofNEA Holding

23

Repair Coordination Center: Guarantor for High OEM Service Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3Innovation Begins with Investment in Buildings and Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Customer Training Series: ESSO Exploration & Production in Chad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Company Profile NEUMAN & ESSER Gulf FZE in Dubai . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7TECHNIP in Focus: Twin Offshore Packages for the Persian Gulf . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-11FAXE KALK in Focus: Mill Modernization for Greater Product Diversity . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-13Creative Presentations at International Trade Fairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Good times at Summer Parties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

"One Face to the Customer"The leitmotif for the globalization process, which was initiatedwith the incorporation of NEA Italia in 1992, comprised of thephilosophy "Follow the markets". The local support in situ andtimely integration in the diverse processes are of advantagefor the customers, which are currently offered in 19 operationalNEA companies at 10 locations worldwide.Meanwhile the NEUMAN & ESSER company network hasbeen established. The locations have proven over the previous18 years that they are dominant in their business. Competencecenters have been partially formed, which support each otherwithin the NEA GROUP. Two aspects had and have prioritywithin this structure: On the one hand local know-how is builton, so that the customer receives optimal attention andsimultaneously the customer benefits from the competent NEAnetwork with specialists waiting in the background. In this publication of the NEA NEWS the assignment for twooff-shore installations in the Arabian Gulf are described anddistinctly shows the advantages of the interaction of the net-work from the NEA GROUP for the customer. The introduction of the "Repair Coordination Center", which isalso described in this publication, is the next logical conse-quent step for the expansion of the local competences withinour international locations. The qualification of local employees has been distinctlyincreased with the help of training and certification.Investments were also made in the equipping of the locations.That facilitates NEAC Compressor Service the expansion ofthe service portfolio and the availability of a responsible con-tact person vis-à-vis the customer for the complete scope ofthe after market care for the complete life cycle for NEA- andlicense machines. This means for the customer: 100% carefrom one station locally. "One face to the customer" is the leitmotif for the expansion oflocal competencies for the NEUMAN & ESSER locationsworldwide. Precision, know-how and flexibility are powerfularguments, which are con-vincing for all customers.These service thoughts createa new service concept, whichoffers the solution for therequirements of the operatingcompany. In this spirit, we and allemployees are highly motiva-ted and wish you enjoymentwhilst reading this!

HIGHLIGHTS

EDITORIAL

join the ranks is NEAC Compressor Service Ltda.,based in Belo Horizonte, Brazil. To ensure that the highquality of service is maintained across the world, thesame standardized guidelines and requirements applyto all service centers.

The Three Stages of QualificationAt present, so-called "Repair Coordination Centers"(RCC) are being set up in the local NEAC service units. Setting up an RCC requires complex coordination inplanning, investment and certification. For this reason,three qualification levels are planned, which mirror thecompetence in repair handling:

Level A: Repair of Wear PartsLevel B: Repair of Gas End PartsLevel C: Repair of Crankcase Parts

Training in the first RCCThe first "Level A" training course, entitled "Valveservice and packing repairs" took place in July 2009at NEA Gulf in Dubai, UAE, and was attended by inter-national participants from the NEA GROUP. EmadTabaza, Managing Director of NEA Gulf, had set up aworkshop for Level A repairs on site at the company byinvesting in staff and tooling machines. The technicalequipment as well as the excellent support from EmadTabaza and his team provided the perfect environmentfor training.

Bernd Wagner, Managing Director of NEAC Germany,who developed the strategy for the establishment of theRCC, invited an international engineer and technicianteam to the first Level A training to Dubai. The goal ofthe weeklong course was to learn the NEAC repairstandards for parts subject to wear and put them intopractice through high quality service work.

The training course was coordinated by Jörg Strizek,Product Manager for Valves at NEAC. Specialists fromSTASSKOL, Dr. Uwe Morawa and Frank Schmidt,carried out the technically demanding training in repairsfor piston rod packings, and the valve manufacturerCOZZANI the training for valve repairs.

During the intensive training course, the participantslearned, among other things, how to clean and overhaulsealing surfaces of packings and valves quickly. Toensure quality levels throughout the entire NEAC net-work, the guidelines prescribe that 100% of overhauledvalves are tested using leak measurement. In this test,the valve plate is pressed against the valve seat underconstant air pressure, so that the loss through leaks canbe measured. The test results are printed on a labeland included in the package with the tested valve asdocumentation. This final check allows the quality ofthe valve overhaul to be evaluated precisely, and is amandatory measure to be carried out in all NEACservice centers.

Expert knowledge was also passed on in extensivedetail about the materials tailored to specific applica-tions and designs for rings and piston rod packings. Inthe subsequent practical phase of the training, partici-pants learned how to measure various packings, tooverhaul them and to fit them with new internal parts.

To underline the importance of the creation of world-wide Repair Coordination Centers, the presentation ofLevel A certificates to all participants was made byAlexander Peters, Managing Partner of the NEAGROUP. NEA Beijing, NEAC USA, NEA South EastAsia, NEAC Italia and NEA Gulf have the immediateauthority to carry out repairs on spare parts independ-ently.

Looking AheadThe plan is to award the majority of NEAC service cen-ters Level B or C certificates next year, following therelevant training. This qualification serves the goal ofcreating a network which is 100% customer orientedand manages the entire service offering, from spareparts and repairs to technical analysis and projectmanagement. "One face to the customer" will then bethe creed each individual service center follows - atevery location, without exception.

Managing Partners ofNEA Holding

A Journey to ChadIn Jan. 2008 Harry Lankenau, Headof Technical Service and Engineering,and Timo Kitschen, Head of SpareParts, visited ESSO Exploration andProduction Chad, Inc. (EEPC) inKomé, Chad, Central Africa, whereEEPC manages three oil fields.Natural gas, which is a by-product ofoil production here, is compressed bypiston compressors and convertedinto electricity by gas turbines tosupply the energy needs on site.EEPC runs a total of six NEUMAN & ESSER pistoncompressors, four type 3SVL63 compressors andtwo type 2SZL130 machines in the South of Chad. In addition to technical issues, the service activitiesplanned for the beginning of 2009 were also discussedat that time. Through these discussions, it becameclear that a training program for local staff would beadvisable, as only a few had experience of working withpiston compressors.Training before ServiceOnce the two managers had returned, an appropriatetraining program was designed for EEPC. In addition tocovering the fundamentals of piston compressors andthermo dynamics, the program would also focus inparticular on the two types of compressors and plantcomponents installed on site. The training program wasplanned to take place shortly before the service activ-ities were due to start. By Dec. 2008, a date for the program had been fixed.Norbert Janßen, Product Manager for Training, wouldcarry out the program in the third week in January,not forgetting to receive the injection to extend hisvaccination against yellow fever, which is required forthose travelling to Chad.A different WorldOn Jan. 18, 2009 Mr. Janßen set off from Düsseldorfvia Paris to N'Djamena, where he was met by the cus-tomer. The next morning began with a security briefingat the offices of EEPC in N'Djamena, before he returnedto the airport again to fly on to Komé, in the south ofChad.The EEPC site in Komé not only includes the produc-tion facility and offices, but also the airport and thecamp housing the staff and visitors. Innocent

Memtodombaide, Predictive Maintenance Technician atEEPC, welcomed Mr. Janßen in Komé and looked afterhim throughout his entire stay in the best manner ofguest friendness.Unquenchable Thirst for KnowledgeThe program finally started on Tuesday morning, with15 eager members of the Operating, Maintenance andRotating Equipment staff for EEPC Komé attentivelyfollowing the explanations of compressor design andthe fundamentals of thermo dynamics. The methods fordiagnosing problems were also described. The EEPC compressors were looked at more closely onWednesday and Thursday. Both compressor typeswere examined in detail with special attention given tothe important components, such as the oil system andpulsation dampeners. The operators also received use-ful information on the day-to-day operation of the com-pressors. Finally, a troubleshooting session lookedat the symptoms for malfunctions and their possiblecauses. There was no lack of interested questionsfrom the participants throughout the three days oftraining. At noon on Thursday, the participants weretested on what they had learned. A group photo wastaken to round off the course before it meant sayinggoodbye to the class of eager African trainees - a newand positive experience for the widely-travelledMr. Janßen.

54

SERVICEDID YOU ALREADY KNOW?

In 2008, the advisory board of NEA Grinding andClassifying Systems recommended the building of thegrinding test plant PM 05, which corresponds to thedesign and flow behavior of the other pendulum mills.The goal was a three year research project, in collabo-ration with the University of Erlangen for the systematiccapture of the material and air flows in a pendulum mill.Here, a safe scale up for larger pendulum mills will bedeveloped. Besides these procedural technical pro-jects, the desire for the modernization and simplificationof machine technology used in pendulum mills remainsin focus. For that purpose, a project team has beenformed which was tasked with making fundamental andtechnical improvements and innovations; they appliedfor a patent in Jan. 2009.For this new grinding test plant the Test Center will beconsiderably expanded. This includes acoustic andheat insulation of the facades and roof, two new cranes

and the modernization of heating, lighting and compres-sed-air supply. The plant will be put into operation inDec. 2009.In a further modification phase an Impact Classifier MillICM 60, with a new technical design, will be installed.This ICM 60 features all the familiar characteris-tics of the series, such as a multi-blade classifier wheel, direct drive,swivelling device with a counter-weight and heavy-duty design.Additionally, sound emissions have been further redu-ced and the milloutlet is now replaceable.

On Sep. 2, 2009 Alexander Peters broke ground for thenew workshop supported by the applause from theSTASSKOL personnel and in the presence of the localdignitaries, Mayor René Zok and the economic advisorChristian Schüler.The new Material Center is scheduled to open in Feb.2010, with the start-up managed by Dr. Marc Langela,Manager of Material and Production Development.The center will produce heavily stressed semi-finishedplastic products for high strength PTFE-spare parts.These parts guarantee OEM-customers from the gascompressor sector especially highstability over a long service life,

The Material Center for High Strength Sealing Elementscoupled even with reduced delivery times.In cooperation with the company-owned Test Center, astate of the arts material testing installation, the MaterialCenter will pursue the goal of improving the materialsused for top quality sealing elements and expanding theproduct range. This should further strengthen the mar-ket position of the prestigious manufacturer of sealingrings and packings. According to Thomas Borchardt,the Managing Director of STASSKOL, up to 10 new jobscould be created in the new workshop, which will beequipped with ovens, mixers and presses.

The Test Center With New Grinding Equipment

A Journey to ChadIn Jan. 2008 Harry Lankenau, Headof Technical Service and Engineering,and Timo Kitschen, Head of SpareParts, visited ESSO Exploration andProduction Chad, Inc. (EEPC) inKomé, Chad, Central Africa, whereEEPC manages three oil fields.Natural gas, which is a by-product ofoil production here, is compressed bypiston compressors and convertedinto electricity by gas turbines tosupply the energy needs on site.EEPC runs a total of six NEUMAN & ESSER pistoncompressors, four type 3SVL63 compressors andtwo type 2SZL130 machines in the South of Chad. In addition to technical issues, the service activitiesplanned for the beginning of 2009 were also discussedat that time. Through these discussions, it becameclear that a training program for local staff would beadvisable, as only a few had experience of working withpiston compressors.Training before ServiceOnce the two managers had returned, an appropriatetraining program was designed for EEPC. In addition tocovering the fundamentals of piston compressors andthermo dynamics, the program would also focus inparticular on the two types of compressors and plantcomponents installed on site. The training program wasplanned to take place shortly before the service activ-ities were due to start. By Dec. 2008, a date for the program had been fixed.Norbert Janßen, Product Manager for Training, wouldcarry out the program in the third week in January,not forgetting to receive the injection to extend hisvaccination against yellow fever, which is required forthose travelling to Chad.A different WorldOn Jan. 18, 2009 Mr. Janßen set off from Düsseldorfvia Paris to N'Djamena, where he was met by the cus-tomer. The next morning began with a security briefingat the offices of EEPC in N'Djamena, before he returnedto the airport again to fly on to Komé, in the south ofChad.The EEPC site in Komé not only includes the produc-tion facility and offices, but also the airport and thecamp housing the staff and visitors. Innocent

Memtodombaide, Predictive Maintenance Technician atEEPC, welcomed Mr. Janßen in Komé and looked afterhim throughout his entire stay in the best manner ofguest friendness.Unquenchable Thirst for KnowledgeThe program finally started on Tuesday morning, with15 eager members of the Operating, Maintenance andRotating Equipment staff for EEPC Komé attentivelyfollowing the explanations of compressor design andthe fundamentals of thermo dynamics. The methods fordiagnosing problems were also described. The EEPC compressors were looked at more closely onWednesday and Thursday. Both compressor typeswere examined in detail with special attention given tothe important components, such as the oil system andpulsation dampeners. The operators also received use-ful information on the day-to-day operation of the com-pressors. Finally, a troubleshooting session lookedat the symptoms for malfunctions and their possiblecauses. There was no lack of interested questionsfrom the participants throughout the three days oftraining. At noon on Thursday, the participants weretested on what they had learned. A group photo wastaken to round off the course before it meant sayinggoodbye to the class of eager African trainees - a newand positive experience for the widely-travelledMr. Janßen.

54

SERVICEDID YOU ALREADY KNOW?

In 2008, the advisory board of NEA Grinding andClassifying Systems recommended the building of thegrinding test plant PM 05, which corresponds to thedesign and flow behavior of the other pendulum mills.The goal was a three year research project, in collabo-ration with the University of Erlangen for the systematiccapture of the material and air flows in a pendulum mill.Here, a safe scale up for larger pendulum mills will bedeveloped. Besides these procedural technical pro-jects, the desire for the modernization and simplificationof machine technology used in pendulum mills remainsin focus. For that purpose, a project team has beenformed which was tasked with making fundamental andtechnical improvements and innovations; they appliedfor a patent in Jan. 2009.For this new grinding test plant the Test Center will beconsiderably expanded. This includes acoustic andheat insulation of the facades and roof, two new cranes

and the modernization of heating, lighting and compres-sed-air supply. The plant will be put into operation inDec. 2009.In a further modification phase an Impact Classifier MillICM 60, with a new technical design, will be installed.This ICM 60 features all the familiar characteris-tics of the series, such as a multi-blade classifier wheel, direct drive,swivelling device with a counter-weight and heavy-duty design.Additionally, sound emissions have been further redu-ced and the milloutlet is now replaceable.

On Sep. 2, 2009 Alexander Peters broke ground for thenew workshop supported by the applause from theSTASSKOL personnel and in the presence of the localdignitaries, Mayor René Zok and the economic advisorChristian Schüler.The new Material Center is scheduled to open in Feb.2010, with the start-up managed by Dr. Marc Langela,Manager of Material and Production Development.The center will produce heavily stressed semi-finishedplastic products for high strength PTFE-spare parts.These parts guarantee OEM-customers from the gascompressor sector especially highstability over a long service life,

The Material Center for High Strength Sealing Elementscoupled even with reduced delivery times.In cooperation with the company-owned Test Center, astate of the arts material testing installation, the MaterialCenter will pursue the goal of improving the materialsused for top quality sealing elements and expanding theproduct range. This should further strengthen the mar-ket position of the prestigious manufacturer of sealingrings and packings. According to Thomas Borchardt,the Managing Director of STASSKOL, up to 10 new jobscould be created in the new workshop, which will beequipped with ovens, mixers and presses.

The Test Center With New Grinding Equipment

76

COMPANY PROFILE

The successful positioning in the Middle East in the1990s and the rapid growth in the numbers of NEAcompressors were instrumental in the strategic decisionto establish an independent company to give NEA alocal presence. The market analysis conducted by Emad Tabaza con-firmed this intention. Thus in May 2002, NEUMAN &ESSER Gulf FZE was established and since then hasenjoyed success in the largest free trade zone in theMiddle East, in the so-called "Jebel Ali Free Zone" inDubai.NEA Gulf has set itself the task of supplying world-class

aftermarket service to compressor unit operators in thechemical and petrochemical industry in the Gulf and inneighboring states. NEA Gulf's second pillar is the sup-port of customers in this region with the new machinebusiness: on the one hand, NEA's own grinding andclassifying products like impact classifier mills, pendu-lum mills and classifiers, and on the other hand, withNEA Italia S.r.l. for reciprocating compressors. HereNEA Gulf acts as a mediator between the subsidiariesand international clients in the Gulf region - a conceptthat has repeatedly proved to be useful.The range of aftermarket services includes supply to

the operators of NEA compressors and spare parts ofother OEM, installation and commissioning of newmachines as well as the modernization of compressors,all with the aim of improving efficiency and increase theservice life of the compressor plants.The Repair and Coordination Center, newly-equippedwith modern machinery, now allows all associatedrepairs of valves and packings to be carried out on-site. This is an important milestone for the develop-ment of NEA Gulf and will contribute to the growth of thealready high level of know-how in after market service.The Level A Certificate award from NEA GROUP in Julyof this year was a good start to doing so. The further

training for Level B and C certificates is planned forbeginning of the 2010. Then NEA Gulf can offer thecomplete repair spectrum of the NEA GROUP fromDubai with its own expertise.Emad Tabaza, Managing Director of NEA Gulf, isproud of the performance of his team: "Some yearsago a time table was pressed into our hands, but NEAGulf has grown even faster than expected. I have myteam to thank for that, who are always ready to meetour customers with technical authority, ambitiousconstruction solutions and more know-how than isexpected!"

76

COMPANY PROFILE

The successful positioning in the Middle East in the1990s and the rapid growth in the numbers of NEAcompressors were instrumental in the strategic decisionto establish an independent company to give NEA alocal presence. The market analysis conducted by Emad Tabaza con-firmed this intention. Thus in May 2002, NEUMAN &ESSER Gulf FZE was established and since then hasenjoyed success in the largest free trade zone in theMiddle East, in the so-called "Jebel Ali Free Zone" inDubai.NEA Gulf has set itself the task of supplying world-class

aftermarket service to compressor unit operators in thechemical and petrochemical industry in the Gulf and inneighboring states. NEA Gulf's second pillar is the sup-port of customers in this region with the new machinebusiness: on the one hand, NEA's own grinding andclassifying products like impact classifier mills, pendu-lum mills and classifiers, and on the other hand, withNEA Italia S.r.l. for reciprocating compressors. HereNEA Gulf acts as a mediator between the subsidiariesand international clients in the Gulf region - a conceptthat has repeatedly proved to be useful.The range of aftermarket services includes supply to

the operators of NEA compressors and spare parts ofother OEM, installation and commissioning of newmachines as well as the modernization of compressors,all with the aim of improving efficiency and increase theservice life of the compressor plants.The Repair and Coordination Center, newly-equippedwith modern machinery, now allows all associatedrepairs of valves and packings to be carried out on-site. This is an important milestone for the develop-ment of NEA Gulf and will contribute to the growth of thealready high level of know-how in after market service.The Level A Certificate award from NEA GROUP in Julyof this year was a good start to doing so. The further

training for Level B and C certificates is planned forbeginning of the 2010. Then NEA Gulf can offer thecomplete repair spectrum of the NEA GROUP fromDubai with its own expertise.Emad Tabaza, Managing Director of NEA Gulf, isproud of the performance of his team: "Some yearsago a time table was pressed into our hands, but NEAGulf has grown even faster than expected. I have myteam to thank for that, who are always ready to meetour customers with technical authority, ambitiousconstruction solutions and more know-how than isexpected!"

TECHNIP IN FOCUS

8 9

How many suppliers did you have on your bidders'list for the Vapour Recovery Unit (VRU) project? Vaseem Khan, Chief Operations Officer, Technip MiddleEast: The client bidder list finally contained over fivepotential suppliers and the bidding process commencedin Aug. 2007. I understand that having registered NEAon the approved bidders list, NEA Gulf was unable tosecure an offer through their normal channels and it wasonly then that NEA South East Asia (SEA) becameinvolved, giving them only a short time for the offer. Why did you award NEUMAN & ESSER the con-tract? Which facts convinced you that you hadchosen the right supplier?

NEA SEA understood our philosophy and were open tonon-traditional management of the PO such as Techniptaking over part of the design and assisting in pro-curement of exotic material. It was only by both organi-zations agreeing to such close cooperation that theoverall schedule could be maintained.With which contacts at the NEA GROUP organi-zation did you handle this project? Who was responsible for which job?Richard Bain managed the project on behalf of NEAand he was our main contact point. With the packagedesign work being done in India it became clear thatwith such a complex job direct contact was necessary

NEUMAN & ESSER has previously supplied equipmentto TECHNIP Group companies. This was the first timewe have worked with NEA SEA and consequently anaudit was conducted by our QA Head and by a clientteam. This concluded that with certain additions, bothlocations were acceptable for managing the design andfabrication of the two skids.Where and what will be the application area task ofthe NEA compressors? The compressors are part of a vapour recovery packagedesigned to ensure "zero flaring" during routine opera-tion of the facilities. The packages are installed on anoffshore facility in the Arabian Gulf and are due to becommissioned in mid 2010.Why was it necessary to have such large skidpackages?Platform installations are space limited and the footprintdimensions are fixed at an early stage. As the designevolved it was necessary to expand the moduleupwards to comply with the client's design rules andaccessibility requirements unique to offshore platforms.Would you say that these compressor packages areunique? The packages are one of the first vapour recovery unitsinstalled in the Gulf and are designed to extremely strin-gent requirements due to the presence of sour gas.Did this project require your personal engagementin a special way?The key to success is engaging with the vendor designand fabrication team early in the project and working asa single team. Both Andy Thom and Richard Bain from

with Swamy Subramanyam and the design teamworking under him at NEA Compressor ApplicationCenter in Pune. By the end of the job I would say thatwe got to know just about everyone involved both inRayong and Pune. Did you enjoy the cooperation with NEA during thephase of order handling? The two teams worked well together; as with all projectsthere were moments of conflict, all of which were ami-cably resolved.What about NEA's engineering skills? Did they con-vince you? To be honest the packaging skills, i.e. the design of theskid, were somewhat limited due to the size of thispackage. This was overcome by inserting our engi-neers into the NEA CAC design group to assist in expe-diting activities.Any item you would like to be improved with regardto the cooperation with NEA?Communication was an issue which we identified earlyin the job and was compounded by the design andassembly teams being located in two separate offices inPune and Rayong. As a result we decided to insert ourown specialists so that issues could be dealt with as theyarose. As the module grew it became apparent that itwas pushing the boundaries of the NEA SEA organiza-tion and experience. I would therefore urge NEA SEA tostrengthen its procurement team and develop in-housestructural fabrication and engineering abilities.Did changes have to be considered during themanufacturing process of the compressor or the

TECHNIP IN FOCUS

8 9

How many suppliers did you have on your bidders'list for the Vapour Recovery Unit (VRU) project? Vaseem Khan, Chief Operations Officer, Technip MiddleEast: The client bidder list finally contained over fivepotential suppliers and the bidding process commencedin Aug. 2007. I understand that having registered NEAon the approved bidders list, NEA Gulf was unable tosecure an offer through their normal channels and it wasonly then that NEA South East Asia (SEA) becameinvolved, giving them only a short time for the offer. Why did you award NEUMAN & ESSER the con-tract? Which facts convinced you that you hadchosen the right supplier?

NEA SEA understood our philosophy and were open tonon-traditional management of the PO such as Techniptaking over part of the design and assisting in pro-curement of exotic material. It was only by both organi-zations agreeing to such close cooperation that theoverall schedule could be maintained.With which contacts at the NEA GROUP organi-zation did you handle this project? Who was responsible for which job?Richard Bain managed the project on behalf of NEAand he was our main contact point. With the packagedesign work being done in India it became clear thatwith such a complex job direct contact was necessary

NEUMAN & ESSER has previously supplied equipmentto TECHNIP Group companies. This was the first timewe have worked with NEA SEA and consequently anaudit was conducted by our QA Head and by a clientteam. This concluded that with certain additions, bothlocations were acceptable for managing the design andfabrication of the two skids.Where and what will be the application area task ofthe NEA compressors? The compressors are part of a vapour recovery packagedesigned to ensure "zero flaring" during routine opera-tion of the facilities. The packages are installed on anoffshore facility in the Arabian Gulf and are due to becommissioned in mid 2010.Why was it necessary to have such large skidpackages?Platform installations are space limited and the footprintdimensions are fixed at an early stage. As the designevolved it was necessary to expand the moduleupwards to comply with the client's design rules andaccessibility requirements unique to offshore platforms.Would you say that these compressor packages areunique? The packages are one of the first vapour recovery unitsinstalled in the Gulf and are designed to extremely strin-gent requirements due to the presence of sour gas.Did this project require your personal engagementin a special way?The key to success is engaging with the vendor designand fabrication team early in the project and working asa single team. Both Andy Thom and Richard Bain from

with Swamy Subramanyam and the design teamworking under him at NEA Compressor ApplicationCenter in Pune. By the end of the job I would say thatwe got to know just about everyone involved both inRayong and Pune. Did you enjoy the cooperation with NEA during thephase of order handling? The two teams worked well together; as with all projectsthere were moments of conflict, all of which were ami-cably resolved.What about NEA's engineering skills? Did they con-vince you? To be honest the packaging skills, i.e. the design of theskid, were somewhat limited due to the size of thispackage. This was overcome by inserting our engi-neers into the NEA CAC design group to assist in expe-diting activities.Any item you would like to be improved with regardto the cooperation with NEA?Communication was an issue which we identified earlyin the job and was compounded by the design andassembly teams being located in two separate offices inPune and Rayong. As a result we decided to insert ourown specialists so that issues could be dealt with as theyarose. As the module grew it became apparent that itwas pushing the boundaries of the NEA SEA organiza-tion and experience. I would therefore urge NEA SEA tostrengthen its procurement team and develop in-housestructural fabrication and engineering abilities.Did changes have to be considered during themanufacturing process of the compressor or the

TECHNIP IN FOCUS

10 11

Technip Middle EastEstablished in 1984 with the objective of providing EPC services, as well as Technical Assistance and Project Management Consultancy service, to the oil and gas industry in Abu Dhabi and Gulf Region.One of the Technip Group's main operating centersin the Middle East with around 1,500 employeesStrong base of local clients Satellite office in Doha, Qatar, with over 200 employees A capacity of over 2 mill. man hours Wide range of services, from feasibility studies to turnkey projects Large experience in revamp projectsFull technical, commercial and financial support from the Technip Group More details under: www.technip.com/entities/abudhabi

overall packages? If yes, please specify.The unique nature of the packages resulted in a num-ber of conceptual design changes being madeduring the initial engineering phase. As a conse-quence the packages evolved from single levelarrangements to multi-story 10 meter highmodules. Fortunately the changes to the corecompressors were identified very early on in theprocess and the compressor manufacturingprocess was flawless. However, there werea number of later design changes in theVRU packages such as the multi-storyarrangement which required additional

specialist input from Technip to help sort out. In the endit was the close cooperation that developed betweenboth parties that allowed such complex modules to bedelivered on time. Did these changes have an impact on the lead-timefor the packages? Ex-Works delivery was maintained at 18 months al-though both parties had to commit additional resources.For this project, have additional suppliers beeninvolved other than the suppliers NEA SEA hasawarded work to directly?For the NEA package all components were engineered

and procured by NEA SEA with the exception of exoticpiping, some valves and the Bently Nevada vibrationmonitoring system which as part of the joint effort wereprocured by Technip using our global procurement net-work to reduce delivery times.Did NEA SEA involve you in the process of suppliernominations for the packages?Yes, all major sub-suppliers were subject to our approval.Do you remember a situation that "made your skincrawl"? The initial delays due to design changes gave somecause for concern and were compounded by the politi-cal situation in Bangkok which gave us a few momentsof anxiety. Fortunately the political situation in Thailandstabilised.When is the installation of these packages due?Who from NEA is responsible for providing super-vision of the installation?The packages have been installed under the supervi-sion of NEA SEA, whilst commissioning will be super-vised by the NEA Gulf team as per NEA GROUP’spolicy.Which requirements have to be fulfilled during theinstallation? The installation and start-up will take place in two parts.Firstly the modules will be integrated into the platformstructure and will be pre-commissioned onshore. Oncecomplete the entire platform will be moved offshore andwhen hook ups are finished the platform will be readyfor commissioning. As the NEA modules require allother modules to be in operation they will be one of the

last parts to be put into service.Any special skills required from NEA’s techniciansto perform the installation?The installation onshore will be fairly straight forwardsand similar to any common installation apart from thefact that the skid will be placed on another steel struc-ture rather than a concrete foundation. Skill in align-ment will of course be a primary requirement particular-ly when you consider the mounting arrangements com-bined with the temperature variations in the Middle East– did you know that exposed metal temperature canexceed 90°C during certain times of year? Once theplatform moves offshore all workers will need to be

trained in offshore transport and safety procedures andwill need to be able to work in some pretty demandingconditions whilst still providing the same high level ofskill. As the gas being compressed is considered“lethal” all work will be very tightly regulated and will ofcourse have to be conducted under the owners workpermit system.Would you rely on the same compressor conceptagain?Yes, but with a slightly different execution strategy. Anumber of areas for improvement have been identifiedduring the project to date. Once the packages are com-missioned offshore I would like NEA SEA and ourselveshold a "lessons learned" workshop to apply for futureprojects.After you have experienced the skills and coopera-tion with global companies from NEA GROUP for 18months, can you imagine working again with themon a different project?Why not? Although the end product has not yet beenput into operation, the compressors themselves are wellproven and the package design compliant with clientrequirements and codes and standards. The job re-quired some very close working relationships andit would be useful to be able to build on those in thefuture.

Many thanks, Mr. Khan, on behalf of NEA GROUP forhaving taken part in this interview!

TECHNIP IN FOCUS

10 11

Technip Middle EastEstablished in 1984 with the objective of providing EPC services, as well as Technical Assistance and Project Management Consultancy service, to the oil and gas industry in Abu Dhabi and Gulf Region.One of the Technip Group's main operating centersin the Middle East with around 1,500 employeesStrong base of local clients Satellite office in Doha, Qatar, with over 200 employees A capacity of over 2 mill. man hours Wide range of services, from feasibility studies to turnkey projects Large experience in revamp projectsFull technical, commercial and financial support from the Technip Group More details under: www.technip.com/entities/abudhabi

overall packages? If yes, please specify.The unique nature of the packages resulted in a num-ber of conceptual design changes being madeduring the initial engineering phase. As a conse-quence the packages evolved from single levelarrangements to multi-story 10 meter highmodules. Fortunately the changes to the corecompressors were identified very early on in theprocess and the compressor manufacturingprocess was flawless. However, there werea number of later design changes in theVRU packages such as the multi-storyarrangement which required additional

specialist input from Technip to help sort out. In the endit was the close cooperation that developed betweenboth parties that allowed such complex modules to bedelivered on time. Did these changes have an impact on the lead-timefor the packages? Ex-Works delivery was maintained at 18 months al-though both parties had to commit additional resources.For this project, have additional suppliers beeninvolved other than the suppliers NEA SEA hasawarded work to directly?For the NEA package all components were engineered

and procured by NEA SEA with the exception of exoticpiping, some valves and the Bently Nevada vibrationmonitoring system which as part of the joint effort wereprocured by Technip using our global procurement net-work to reduce delivery times.Did NEA SEA involve you in the process of suppliernominations for the packages?Yes, all major sub-suppliers were subject to our approval.Do you remember a situation that "made your skincrawl"? The initial delays due to design changes gave somecause for concern and were compounded by the politi-cal situation in Bangkok which gave us a few momentsof anxiety. Fortunately the political situation in Thailandstabilised.When is the installation of these packages due?Who from NEA is responsible for providing super-vision of the installation?The packages have been installed under the supervi-sion of NEA SEA, whilst commissioning will be super-vised by the NEA Gulf team as per NEA GROUP’spolicy.Which requirements have to be fulfilled during theinstallation? The installation and start-up will take place in two parts.Firstly the modules will be integrated into the platformstructure and will be pre-commissioned onshore. Oncecomplete the entire platform will be moved offshore andwhen hook ups are finished the platform will be readyfor commissioning. As the NEA modules require allother modules to be in operation they will be one of the

last parts to be put into service.Any special skills required from NEA’s techniciansto perform the installation?The installation onshore will be fairly straight forwardsand similar to any common installation apart from thefact that the skid will be placed on another steel struc-ture rather than a concrete foundation. Skill in align-ment will of course be a primary requirement particular-ly when you consider the mounting arrangements com-bined with the temperature variations in the Middle East– did you know that exposed metal temperature canexceed 90°C during certain times of year? Once theplatform moves offshore all workers will need to be

trained in offshore transport and safety procedures andwill need to be able to work in some pretty demandingconditions whilst still providing the same high level ofskill. As the gas being compressed is considered“lethal” all work will be very tightly regulated and will ofcourse have to be conducted under the owners workpermit system.Would you rely on the same compressor conceptagain?Yes, but with a slightly different execution strategy. Anumber of areas for improvement have been identifiedduring the project to date. Once the packages are com-missioned offshore I would like NEA SEA and ourselveshold a "lessons learned" workshop to apply for futureprojects.After you have experienced the skills and coopera-tion with global companies from NEA GROUP for 18months, can you imagine working again with themon a different project?Why not? Although the end product has not yet beenput into operation, the compressors themselves are wellproven and the package design compliant with clientrequirements and codes and standards. The job re-quired some very close working relationships andit would be useful to be able to build on those in thefuture.

Many thanks, Mr. Khan, on behalf of NEA GROUP forhaving taken part in this interview!

12 1312 13

FAXE KALK IN FOCUS

Faxe Kalk A/SLocated in Faxe Ladeplads, DKFounded: 1884Member of the Lhoist Group since 1996 (with 7,000 employees world-wide)Sales revenues in 2008: 197 mio. DKK (26.5 mio. EUR)Number of employees: 82Products: lime, hydrated lime, ground limestoneApplications: agro, soil treatment, water and sludge treatment,

flue gas treatment, aggregates, chemistry, industrial fillers, construction, steel and paper

More details under: www.faxekalk.dk

How did you first come into contact with NEUMAN& ESSER GmbH Mahl- und Sichtsysteme?Thomas Koudal Maul: When the project started, FaxeKalk A/S worked closely together with the technicalexperts at the Lhoist Group HQ in Limelette, Belgium.Through our colleagues there, contact was establishedwith NEA. The first meeting was held in Übach-Palenberg in Nov. 2006.Before NEA was assigned to retrofit the existingroller mill, NEA carried out grinding tests in its owntest center. Which requirements did the NEA pen-dulum roller mill have to fulfill?

ed by NEA. At commissioning, Kurt Fronert carried outall the adjustments on NEA's mill feeding control unit incooperation with the Faxe Kalk A/S electrical staff, set-ting timers, set points and alarm levels in the mill PLC. Which parts of the scope were designed accordingto the NEA standard? Most of the mechanical parts have been exchanged bythe design of NEA standard. Electrical installations andthe automation system were designed according toFaxe Kalk A/S standards, using the NEA proposal asbasic platform.

What were the circumstances that helped NEAhandle this order given such a short lead-time?Two things helped NEA get this order finished on time.On the one hand, NEA retains a large stock of spareparts so that all parts could be taken directly from stock.On the other hand, NEA's large-scale expertise inrebuilding and modernization was reflected in thisproject.How would you evaluate the cooperation with NEAGmbH?It was a good experience. During the project in FaxeLadeplads, we saw that the will and know-how to sup-port us was always there. When we experienced pro-blems, NEA always took the problems seriously and didtheir best to help us quickly. I personally appreciatedbeing involved in every step of changes required - rightfrom the beginning.

What is the supply rate of this system today?The mill installation gives us flexibility in production atour limestone plant. One important thing for Faxe KalkA/S is that the mill system performs at 100% whendemand for products is high. Besides giving us extracapacity for our base products, the mill has made itpossible for us to make new products. We have intro-duced a new Rollovit product, a 70 µm product, whichenables Faxe Kalk A/S to meet a larger part of themarket for limestone products. What is your vision for Faxe Kalk A/S?With the flexibility we have seen on this system - twodifferent feed materials and up to now three differentproducts out of the system - we are, of course, discuss-ing if we should produce a wider range of products onthe mill system.

Successful grinding tests were carried out on Dec. 15,2006 with 3 t of limestone. The NEA pendulum rollermill with a radial classifier could easily achieve99% < 30 µm for a throughput of 2.1 t/h Rollovit and95% < 120 µm with 5.7 t/h Filler. Exactly the require-ments for later production under real conditions.Why didn't you turn to your former supplier for thisretrofitting project?The quotation from NEA was much more comprehen-sive with lots of technical details and well presented byWolfgang Palm, After Sales Manager Roller Mills. NEAshould dimension the entire system and make detaileddrawings for internal use as well as for the external sup-pliers. Further, NEA would also be responsible for thefinal CE marking of the new mill installation. Can you specify the scope of supply assigned toNEA?The general idea was that NEA, besides retrofitting theexisting mill, should deliver all the main componentssuch as radial classifier, air fans, filter, cyclone, instru-mentation, compensators and mill control unit.Furthermore, NEA should make installation plans andmore detailed drawings of the ductwork to producethese parts locally. The on-site installation at FaxeLadeplads was done by a local company and supervis-

Regarding NEA engineering skills, do you remem-ber any brilliant feats of engineering that came toyour attention while this order was being handled?In general I have experienced high standards fromNEA. Durability, low maintenance costs and easy oper-ation are all crucial to Faxe Kalk A/S. Mechanically thecomponents from NEA and their sub-suppliers haveperformed well, and the overall quality seems to be veryfine. A brilliant feat was the design of the ductwork, asfilter and cyclone had to be installed 35 meters abovethe mill. A visit to the NEA workshop and test center in Übach-Palenberg shows that NEA is as a well-organized com-pany. The technical documentation supplied for theinstallation as well as the final documentation are veryuseful and comprehensive. How much lead-time did NEA have for retrofittingthe mill? Have they delivered on schedule?The mill was picked up in Belgium on Feb. 6, 2007, andsent straight to NEA. The mill was delivered in FaxeLadeplads in mid June. This was according to the timeframe. The entire installation was finished on time, butdue to different mechanical problems of the originalshovel system and the bevel gear during the start upphase, final start up and hand over to production wasdelayed a few months.

Thomas Koudal MaulProcess Specialist, Faxe Kalk A/S

Interview conducted by Martina Frenz, Marketing Manager andWolfgang Palm, After Sales Manager Roller Mills

Modernizing a Non-NEA-Mill Strengthens the Market Positionof the Danish Limestone Specialist

12 1312 13

FAXE KALK IN FOCUS

Faxe Kalk A/SLocated in Faxe Ladeplads, DKFounded: 1884Member of the Lhoist Group since 1996 (with 7,000 employees world-wide)Sales revenues in 2008: 197 mio. DKK (26.5 mio. EUR)Number of employees: 82Products: lime, hydrated lime, ground limestoneApplications: agro, soil treatment, water and sludge treatment,

flue gas treatment, aggregates, chemistry, industrial fillers, construction, steel and paper

More details under: www.faxekalk.dk

How did you first come into contact with NEUMAN& ESSER GmbH Mahl- und Sichtsysteme?Thomas Koudal Maul: When the project started, FaxeKalk A/S worked closely together with the technicalexperts at the Lhoist Group HQ in Limelette, Belgium.Through our colleagues there, contact was establishedwith NEA. The first meeting was held in Übach-Palenberg in Nov. 2006.Before NEA was assigned to retrofit the existingroller mill, NEA carried out grinding tests in its owntest center. Which requirements did the NEA pen-dulum roller mill have to fulfill?

ed by NEA. At commissioning, Kurt Fronert carried outall the adjustments on NEA's mill feeding control unit incooperation with the Faxe Kalk A/S electrical staff, set-ting timers, set points and alarm levels in the mill PLC. Which parts of the scope were designed accordingto the NEA standard? Most of the mechanical parts have been exchanged bythe design of NEA standard. Electrical installations andthe automation system were designed according toFaxe Kalk A/S standards, using the NEA proposal asbasic platform.

What were the circumstances that helped NEAhandle this order given such a short lead-time?Two things helped NEA get this order finished on time.On the one hand, NEA retains a large stock of spareparts so that all parts could be taken directly from stock.On the other hand, NEA's large-scale expertise inrebuilding and modernization was reflected in thisproject.How would you evaluate the cooperation with NEAGmbH?It was a good experience. During the project in FaxeLadeplads, we saw that the will and know-how to sup-port us was always there. When we experienced pro-blems, NEA always took the problems seriously and didtheir best to help us quickly. I personally appreciatedbeing involved in every step of changes required - rightfrom the beginning.

What is the supply rate of this system today?The mill installation gives us flexibility in production atour limestone plant. One important thing for Faxe KalkA/S is that the mill system performs at 100% whendemand for products is high. Besides giving us extracapacity for our base products, the mill has made itpossible for us to make new products. We have intro-duced a new Rollovit product, a 70 µm product, whichenables Faxe Kalk A/S to meet a larger part of themarket for limestone products. What is your vision for Faxe Kalk A/S?With the flexibility we have seen on this system - twodifferent feed materials and up to now three differentproducts out of the system - we are, of course, discuss-ing if we should produce a wider range of products onthe mill system.

Successful grinding tests were carried out on Dec. 15,2006 with 3 t of limestone. The NEA pendulum rollermill with a radial classifier could easily achieve99% < 30 µm for a throughput of 2.1 t/h Rollovit and95% < 120 µm with 5.7 t/h Filler. Exactly the require-ments for later production under real conditions.Why didn't you turn to your former supplier for thisretrofitting project?The quotation from NEA was much more comprehen-sive with lots of technical details and well presented byWolfgang Palm, After Sales Manager Roller Mills. NEAshould dimension the entire system and make detaileddrawings for internal use as well as for the external sup-pliers. Further, NEA would also be responsible for thefinal CE marking of the new mill installation. Can you specify the scope of supply assigned toNEA?The general idea was that NEA, besides retrofitting theexisting mill, should deliver all the main componentssuch as radial classifier, air fans, filter, cyclone, instru-mentation, compensators and mill control unit.Furthermore, NEA should make installation plans andmore detailed drawings of the ductwork to producethese parts locally. The on-site installation at FaxeLadeplads was done by a local company and supervis-

Regarding NEA engineering skills, do you remem-ber any brilliant feats of engineering that came toyour attention while this order was being handled?In general I have experienced high standards fromNEA. Durability, low maintenance costs and easy oper-ation are all crucial to Faxe Kalk A/S. Mechanically thecomponents from NEA and their sub-suppliers haveperformed well, and the overall quality seems to be veryfine. A brilliant feat was the design of the ductwork, asfilter and cyclone had to be installed 35 meters abovethe mill. A visit to the NEA workshop and test center in Übach-Palenberg shows that NEA is as a well-organized com-pany. The technical documentation supplied for theinstallation as well as the final documentation are veryuseful and comprehensive. How much lead-time did NEA have for retrofittingthe mill? Have they delivered on schedule?The mill was picked up in Belgium on Feb. 6, 2007, andsent straight to NEA. The mill was delivered in FaxeLadeplads in mid June. This was according to the timeframe. The entire installation was finished on time, butdue to different mechanical problems of the originalshovel system and the bevel gear during the start upphase, final start up and hand over to production wasdelayed a few months.

Thomas Koudal MaulProcess Specialist, Faxe Kalk A/S

Interview conducted by Martina Frenz, Marketing Manager andWolfgang Palm, After Sales Manager Roller Mills

Modernizing a Non-NEA-Mill Strengthens the Market Positionof the Danish Limestone Specialist

1514

MEDIA ROOM

After Market for South America underOwn ManagementEncouraging news coming from Brazil: With theincorporation of NEAC Compressor Service Ltda.dated July 10, 2009 the After Market for SouthAmerica received its own playing field. This busi-ness sector has gained so much in importance overrecent decades, due to the presence of more than600 compressors in the region, that giving it inde-pendence by spinning it off from NEA América doSul appeared to be the only logical step to take. OnJan. 1, 2010 the 22nd company within the NEAGROUP will go into operations. The ManagingDirector Claudio Correa, and his experienced teamhave already developed concrete ideas, as to howthe customer can be given a more intensive wel-fare through higher efficiency and shorter reactiontimes for installations and commissioning, for OEMbusiness as well as for individual maintenance con-tracts - a high responsibility for the posthumousinheritance from NEA América do Sol and simulta-neously a major chance for a continued expansionof the After Market business in South America.

Expect the UnexpectedTrue to this motto, the NEA GROUP surprised visitors with innovations displayed atthree stands at the ACHEMA, the international Exhibition for Chemical Engineering andBiotechnology in Frankfurt, from May 10 to 14, 2009. These included an impressiveexhibit of the vertical three-crank compressor, which enabled NEA GROUP to becomethe market leader in the production of polysilicon, along with the graphic animationpremieres of the new image trailer E.NEA.RGY and the crush test from NEACCompressor Service.The grinding systems unit displayed an ICM 96 impact classifier mill at their stand,literally a hands-on experience. Crowds of visitors collected each time the openingand closing mechanism was demonstrated, a particular feature which allows theinternal workings to be cleaned easily.Nor was there a lack of visitors to the sealing elements stand. STASSKOL hadarranged its exhibits perfectly, so that observation hatches on the compressor and anilluminated piston rod packing made of plexiglass revealed interesting technical details.

NEA India passes Audit with FlyingColorsOnce again, NEA GROUP companies were suc-cessfully recertified, according to ISO 9001:2008, inthe DNV audit of the quality management system.Both NEUMAN & ESSER Compressor ApplicationCentre Pvt. Ltd. with Managing Director SwamySubramanyam and NEUMAN & ESSER Eng.

(India) Pvt. Ltd. with Managing DirectorAtul Agarwal contributed to gaining thisrecertification. The auditing took placefrom Aug. 13 to 14, 2009, managed,among others, by NEA GROUP QMB,Johannes Henßen, and was passed infull. As this deserved to be celebrated,staff were invited to a reception in recog-nition of their successful implementationof the management system. Keep up the good work, NEA India!

Customer Training:More Intensive is Impossible Mrs. Qing Yang, 26 years young and employedsince one year in the department "RotatingEquipment, Engineering & Maintenance" at thecompany BASF AG in Ludwigshafen, enjoyed theintensive training for the compressor sector withthe company NEUMAN & ESSER at its headquar-ters. In her two weeks of training in August of thisyear she was given an in-depth introduction to thecompressor itself and the process chain for orderhandling. In concrete terms the agenda com-prised of a several day theoretical product training,the introduction into the design program KO3 andthe time and activity plan for a project. What interested her most of all? The comprehen-sive introduction into the analysis of damagecauses and the derivation of measures - goodperception, which will be of help to her in her dailyroutine work.

The Turbomachinery Symposium from Sep. 14-17,2009 in Houston was clearly unaffected by the currenteconomic climate.A great many chemical and refinery operators andengineering companies visited the exhibition hall.Dr. Klaus Hoff, Head of Central Division of Technologyat NEA, together with Matt Barker from EastmanChemical Co., delivered in a lecture their findings onthe important rod load reversal for connecting rodbushings using the innovative NEA bearing designmodel. This presentation proved to be a wonderfulmagnet, attracting many visitors to the shared NEAUSA and NEAC USA stand.

As in recent years, the displays attracted a lot ofattention and the new Sales Engineers Lisa Martinand Robert Crow, who joined NEA USA earlier thisyear, took the opportunity to get to know a lot ofcustomers personally. The delegation visiting the fair,consisting of the Managing Directors from Germany,Alexander Peters, Franz-Josef Ritzen, and BerndWagner, and from Brazil, Marcelo Veneroso andClaudio Correa, also used this platform to exchangeviews with customers and suppliers. This demon-strates the importance of the Turbo Show for theimage of the NEA GROUP as a global player.

When Reversal means Progress

1514

MEDIA ROOM

After Market for South America underOwn ManagementEncouraging news coming from Brazil: With theincorporation of NEAC Compressor Service Ltda.dated July 10, 2009 the After Market for SouthAmerica received its own playing field. This busi-ness sector has gained so much in importance overrecent decades, due to the presence of more than600 compressors in the region, that giving it inde-pendence by spinning it off from NEA América doSul appeared to be the only logical step to take. OnJan. 1, 2010 the 22nd company within the NEAGROUP will go into operations. The ManagingDirector Claudio Correa, and his experienced teamhave already developed concrete ideas, as to howthe customer can be given a more intensive wel-fare through higher efficiency and shorter reactiontimes for installations and commissioning, for OEMbusiness as well as for individual maintenance con-tracts - a high responsibility for the posthumousinheritance from NEA América do Sol and simulta-neously a major chance for a continued expansionof the After Market business in South America.

Expect the UnexpectedTrue to this motto, the NEA GROUP surprised visitors with innovations displayed atthree stands at the ACHEMA, the international Exhibition for Chemical Engineering andBiotechnology in Frankfurt, from May 10 to 14, 2009. These included an impressiveexhibit of the vertical three-crank compressor, which enabled NEA GROUP to becomethe market leader in the production of polysilicon, along with the graphic animationpremieres of the new image trailer E.NEA.RGY and the crush test from NEACCompressor Service.The grinding systems unit displayed an ICM 96 impact classifier mill at their stand,literally a hands-on experience. Crowds of visitors collected each time the openingand closing mechanism was demonstrated, a particular feature which allows theinternal workings to be cleaned easily.Nor was there a lack of visitors to the sealing elements stand. STASSKOL hadarranged its exhibits perfectly, so that observation hatches on the compressor and anilluminated piston rod packing made of plexiglass revealed interesting technical details.

NEA India passes Audit with FlyingColorsOnce again, NEA GROUP companies were suc-cessfully recertified, according to ISO 9001:2008, inthe DNV audit of the quality management system.Both NEUMAN & ESSER Compressor ApplicationCentre Pvt. Ltd. with Managing Director SwamySubramanyam and NEUMAN & ESSER Eng.

(India) Pvt. Ltd. with Managing DirectorAtul Agarwal contributed to gaining thisrecertification. The auditing took placefrom Aug. 13 to 14, 2009, managed,among others, by NEA GROUP QMB,Johannes Henßen, and was passed infull. As this deserved to be celebrated,staff were invited to a reception in recog-nition of their successful implementationof the management system. Keep up the good work, NEA India!

Customer Training:More Intensive is Impossible Mrs. Qing Yang, 26 years young and employedsince one year in the department "RotatingEquipment, Engineering & Maintenance" at thecompany BASF AG in Ludwigshafen, enjoyed theintensive training for the compressor sector withthe company NEUMAN & ESSER at its headquar-ters. In her two weeks of training in August of thisyear she was given an in-depth introduction to thecompressor itself and the process chain for orderhandling. In concrete terms the agenda com-prised of a several day theoretical product training,the introduction into the design program KO3 andthe time and activity plan for a project. What interested her most of all? The comprehen-sive introduction into the analysis of damagecauses and the derivation of measures - goodperception, which will be of help to her in her dailyroutine work.

The Turbomachinery Symposium from Sep. 14-17,2009 in Houston was clearly unaffected by the currenteconomic climate.A great many chemical and refinery operators andengineering companies visited the exhibition hall.Dr. Klaus Hoff, Head of Central Division of Technologyat NEA, together with Matt Barker from EastmanChemical Co., delivered in a lecture their findings onthe important rod load reversal for connecting rodbushings using the innovative NEA bearing designmodel. This presentation proved to be a wonderfulmagnet, attracting many visitors to the shared NEAUSA and NEAC USA stand.

As in recent years, the displays attracted a lot ofattention and the new Sales Engineers Lisa Martinand Robert Crow, who joined NEA USA earlier thisyear, took the opportunity to get to know a lot ofcustomers personally. The delegation visiting the fair,consisting of the Managing Directors from Germany,Alexander Peters, Franz-Josef Ritzen, and BerndWagner, and from Brazil, Marcelo Veneroso andClaudio Correa, also used this platform to exchangeviews with customers and suppliers. This demon-strates the importance of the Turbo Show for theimage of the NEA GROUP as a global player.

When Reversal means Progress

"Beer's up!" ... in Übach-Palenberg The summer festival on Aug. 27, 2009 was heralded, as is now tradition, byStefanie and Alexander Peters. Alexander Peters welcomed the employeesand staff in two languages who had come from all over the world for the NEAEngineers' Meeting. He referred to the cloudy weather of the day and thegenerally cloudy economic times ahead, but emphasized that this was not acause of concern for NEA and that it should not detract from the mood of theday. And it wasn't long before the sun was brightly shining. Later, StefaniePeters opened the buffet. The hungry guests didn't have to be begged andthey stormed the delicious food prepared by the Louis caterer.

Away from the day-to-day operations many lively discussions ensued, fueledby the presence of the delicious goodies and the cold beer. Even multi-cultural relationships between the participants of the Engineers’ Meeting werenot neglected. Thus, a few precious hours were spent in this great atmosphere,created with the strong support of the in-house DJ Christopher Otten. It is nowonder then that some are already looking forward to an invitation from theFamily Peters for the next summer festival.

CORPORATE CULTURE

The colleagues from Wurzen met-up on the hottestday of the year for the summer festival with the"Stassköler" who arrived by bus on the fairground infront of the "Feierabendhaus" - and that on a datewhich sounds more like the need for thick socks andraincoats: on Sep. 1, 2009. With a convincing andmoving welcoming speech Alexander Peters and theworks council members from both companies openedthe cheerful afternoon, on which Klaus Peters alsoparticipated as a special guest under the colleagues

NEA-Apprentices on the Landing Bridges

and managing partners. Tasty BBQ specialities spoiltthe palates of the party-goers, whilst several coolingdrinks supplied the required refreshment. Excited bythe lively music many participated, despite the swel-tering heat in fulfilling their dancing appetite, whilstothers preferred the excitable sociable discussions. Inthe late evening the "Stassköler" were given a friendlysend-off and everybody agreed: This hot party wasonce again something very special! Many thanks tothe Family Peters!

16 17

Always a Highlight: The NEA Engineers’ MeetingThe 9th NEA Engineers’ Meeting was the center of attention for anentire week. 22 international participants listened to a series ofvery interesting presentations about conversions, quality assur-ance and the fundamentals of pressure fluctuations. To relaxafter all these facts and theories, a visit was organized to RWTHAachen University and FEV motor technology, an internationaldeveloper of combustion engines, followed by a tour of the

imperial city of Aachen - a particular treat on the itinerary. The social side was never in danger of neglect; bow-ling and barbeques were just some of the activities strengthening the NEA family feeling. Exhausted but happy,accompanied by a wealth of information and impressions, the participants set off on the long journey home.

On Sep. 17, 2009 the traditional apprentices trip led to the Hanseatic city of Hamburg. An initial insight into the metro-polis was given by a bus sightseeing trip, past the harbour city, Michel, Speicherstadt and Alster, accompanied on the tripby a real "Hamburger lad". A collective evening meal at the "Hamburger Veermaster" brought the first day to its end. Lateron the apprentices Jasmin Kadur and Karsten Thiecke delighted the other apprentices with their musical talent.

"Face to face with the giants" explains the guided trip taken through the container port on thefollowing day. After the sightseeing trip around the harbour which

followed, the apprentices were free to do their own thing. Inthe "Herzblut", restaurant on the Reeperbahn, an

excellent meal was enjoyed and then "danced off",which brought the group members closer to-

gether. On Sunday the second league "gameof the day" in the revered Millerntor-

Stadium was on the program for manyof the group - a special experience not

only for football fans. Following thisthe apprentices had to reluctantly

take up the home trip, with amultitude of inspirations in the

baggage and the feeling thatthey had participated in an

exceptional trip.

"Thüringer" and Beer Set the Mood in Wurzen

"Beer's up!" ... in Übach-Palenberg The summer festival on Aug. 27, 2009 was heralded, as is now tradition, byStefanie and Alexander Peters. Alexander Peters welcomed the employeesand staff in two languages who had come from all over the world for the NEAEngineers' Meeting. He referred to the cloudy weather of the day and thegenerally cloudy economic times ahead, but emphasized that this was not acause of concern for NEA and that it should not detract from the mood of theday. And it wasn't long before the sun was brightly shining. Later, StefaniePeters opened the buffet. The hungry guests didn't have to be begged andthey stormed the delicious food prepared by the Louis caterer.

Away from the day-to-day operations many lively discussions ensued, fueledby the presence of the delicious goodies and the cold beer. Even multi-cultural relationships between the participants of the Engineers’ Meeting werenot neglected. Thus, a few precious hours were spent in this great atmosphere,created with the strong support of the in-house DJ Christopher Otten. It is nowonder then that some are already looking forward to an invitation from theFamily Peters for the next summer festival.

CORPORATE CULTURE

The colleagues from Wurzen met-up on the hottestday of the year for the summer festival with the"Stassköler" who arrived by bus on the fairground infront of the "Feierabendhaus" - and that on a datewhich sounds more like the need for thick socks andraincoats: on Sep. 1, 2009. With a convincing andmoving welcoming speech Alexander Peters and theworks council members from both companies openedthe cheerful afternoon, on which Klaus Peters alsoparticipated as a special guest under the colleagues

NEA-Apprentices on the Landing Bridges

and managing partners. Tasty BBQ specialities spoiltthe palates of the party-goers, whilst several coolingdrinks supplied the required refreshment. Excited bythe lively music many participated, despite the swel-tering heat in fulfilling their dancing appetite, whilstothers preferred the excitable sociable discussions. Inthe late evening the "Stassköler" were given a friendlysend-off and everybody agreed: This hot party wasonce again something very special! Many thanks tothe Family Peters!

16 17

Always a Highlight: The NEA Engineers’ MeetingThe 9th NEA Engineers’ Meeting was the center of attention for anentire week. 22 international participants listened to a series ofvery interesting presentations about conversions, quality assur-ance and the fundamentals of pressure fluctuations. To relaxafter all these facts and theories, a visit was organized to RWTHAachen University and FEV motor technology, an internationaldeveloper of combustion engines, followed by a tour of the

imperial city of Aachen - a particular treat on the itinerary. The social side was never in danger of neglect; bow-ling and barbeques were just some of the activities strengthening the NEA family feeling. Exhausted but happy,accompanied by a wealth of information and impressions, the participants set off on the long journey home.

On Sep. 17, 2009 the traditional apprentices trip led to the Hanseatic city of Hamburg. An initial insight into the metro-polis was given by a bus sightseeing trip, past the harbour city, Michel, Speicherstadt and Alster, accompanied on the tripby a real "Hamburger lad". A collective evening meal at the "Hamburger Veermaster" brought the first day to its end. Lateron the apprentices Jasmin Kadur and Karsten Thiecke delighted the other apprentices with their musical talent.

"Face to face with the giants" explains the guided trip taken through the container port on thefollowing day. After the sightseeing trip around the harbour which

followed, the apprentices were free to do their own thing. Inthe "Herzblut", restaurant on the Reeperbahn, an

excellent meal was enjoyed and then "danced off",which brought the group members closer to-

gether. On Sunday the second league "gameof the day" in the revered Millerntor-

Stadium was on the program for manyof the group - a special experience not

only for football fans. Following thisthe apprentices had to reluctantly

take up the home trip, with amultitude of inspirations in the

baggage and the feeling thatthey had participated in an

exceptional trip.

"Thüringer" and Beer Set the Mood in Wurzen

Editor:NEUMAN & ESSER GROUPWerkstrasse52531 Übach-Palenberg, GermanyPhone: +49 (0)2451 /481 01Fax: +49 (0)2451 /481 100e-Mail: [email protected]: www.neuman-esser.com

Editor in Charge:Martina Frenz, Marketing ManagerPublishing Dates:Twice a year, available free of charge on requestLayout and Printing:Werbestudio Rang, 52134 Herzogenrath, Germany

Learning by doing! The first registrations began to arriveonly a few minutes after the an-nouncement by the personneldepartment at the Übach-Palenbergsite. The address is from a trainingcourse in English. Thisshows just how interestedGerman staff are in Englishto be better able to com-municate with internationalcustomers and colleagues.The diverse participants -representing a wide spec-trum consisting of col-leagues from mechanicalmanufacturing, supervisors,from the commercial depart-

First Team Training in ChinaNEA (Beijing) Co., Ltd. was foun-ded on Aug. 29, 2008. The firstanniversary was celebrated thisyear and Franz-Josef Ritzen,Managing Director of NEUMAN &ESSER Deutschland and his pro-ject engineer, Yan Liu, took theoccasion to celebrate the first teamtraining at a 5-star resort in a lovelyarea in Beijing. Managing DirectorRunchao Mao encouraged thisevent.From July 31 to Aug. 2, 2009, theyreviewed last year. The openexchange of opinions among col-leagues and management wasencourged. Cultural differenceswere explained and clarifiedthrough role playing to help every-one understand each other better.This helps everyone working to-gether for common goals, whichensure longterm success of thecompany. Immediately after re-turning to the offices some of the

suggestions wereimplemented.

The training ses-sion was a good

opportunity topass on the

philosophy andculture of theNEA GROUP

to NEA Beijing.

CORPORATE CULTURE

ments up to sales engineers - weredevided according to their level ofknowledge into four learning groups.The fifty participants now meet oncea week. Participants got the chance to puttheir skills to the test at the summerparty, which was also attended bymembers of the Intl. Engineers'Meeting - real "learning by doing".

NEA Anniversaries40 Years Tenure

5 Years Tenure

25 Years Tenure

PRINTER´S IMPRINT

10 Years Tenure

Short CircularRichard Bain

Since July 2008: Technical Division Manager at NEUMAN & ESSER South East Asia Ltd., Rayong, ThailandBorn on March 11, 1968 in Gloucester, UK, three sonsJuly 1996: Business and Technology Education Council, Higher National Certificate in Mechanical & Manufacturing EngineeringFeb. 2007: Project Management Professional, Project Management Institute, USASince July 2007: Member of Association for Project Management (MAPM), UK1989-2008: Industrial experience from Oil & Gas, Petrochemical, Mining & Minerals Processing, Aerospace, Automotive & General Precison Engineering industry sectors in Europe, South Africa and South East AsiaHobbies: Motorcycles, motor racing, travel, acoustic guitar

Ryan ValdeiroSavio de Souza

Andy ThomKent TanChawanan YudeeSuleepornRattanasunthorn

Goutam Halder

Célio Márcio C. Neto

Wolfgang IrmischPaul Jansen Wilhelm Tetz

Gustl PeltzerHeinz-Josef HeinenDieter ScharleAnne ReinartzRainer FleckenReinhard Wallulli Wilhelm Fastnacht

Filippo Cavadini

Luca Cini

Mark Vogan

18 191918

The Most Wonderful Pastime inthe World

...even during "Fritz Walter Weather". 15teams fought for the NEA Trophy, amongthem teams with brilliant names likeStasskoler Dichtungsgeschwader andWurzener Kolbenfresser. On the daybefore the match, the teams got to take atour of Alemannia Aachen's new TivoliStadium.Klaus Peters opened the NEAndertalerTournament on June 6 - in bright sunshine- with a symbolic kick. Despite all the ath-letic ambition, the games were played inthe spirit of fairness and fun. The worthyfinalists were the Da(h)men Team andRapid Logismus (from the Robertz compa-ny) which eventually prevailed with a 2:0victory. A highlight came at the presentationceremony, as Alemannia captain RainerPlasshenrich attended as a "special guest"to present the trophies with the FamilyPeters. At the end of the day, smiling facesabounded, and not just among the winners.

15 Bicycles in 3 Countries:The 9th NEA Bike Tour

The 9th NEA Bike Tour set off from Übach-Palenberg on June 19, 2009. The firstdestination in the tri-country trip wasBelgium. In Luxemburg, demonstratingfarmers allowed the pack of bikers to passso that they could continue their tourthrough beautiful countryside to HotelManderscheid in the Eifel. The ridersmanaged around 250 km on the first dayalone. Over a wonderful dinner, thebikers discussed the highlights of theday. Refreshed and rested the followingmorning, the NEA-Pistons swung them-selves back into the saddle to continuethe journey through the volcanic Eifelarea. At the end of the second day's leg,after a further 350 km, all of the bikesheaded back to their garages, but notwithout their riders looking forward to thenext grand tour.The organizers of this unforgettableadventure, Franz-Josef Ritzen und BerndWager, deserve our special thanks. Sogoodbye and good riding until it's timeonce again to fly like the wind!

A Different Kind of CoffeeBreak Activity

Karl-Heinz Schwamborn, ManagingDirector of NEA Mahl- und Sichtsysteme,suggested organizing an internal com-pany-wide table football tournament- which was met with enthusiastic ap-proval by the employees. His own footballtable was set up. After a lot of hard - butfair - play at the green table, where manycoffee breaks were graciously sacrificed,the teams Michael Gilge and Dr. JoachimGalk won at doubles and Achim Vergölswas victor in the singles championship.

Editor:NEUMAN & ESSER GROUPWerkstrasse52531 Übach-Palenberg, GermanyPhone: +49 (0)2451 /481 01Fax: +49 (0)2451 /481 100e-Mail: [email protected]: www.neuman-esser.com

Editor in Charge:Martina Frenz, Marketing ManagerPublishing Dates:Twice a year, available free of charge on requestLayout and Printing:Werbestudio Rang, 52134 Herzogenrath, Germany

Learning by doing! The first registrations began to arriveonly a few minutes after the an-nouncement by the personneldepartment at the Übach-Palenbergsite. The address is from a trainingcourse in English. Thisshows just how interestedGerman staff are in Englishto be better able to com-municate with internationalcustomers and colleagues.The diverse participants -representing a wide spec-trum consisting of col-leagues from mechanicalmanufacturing, supervisors,from the commercial depart-

First Team Training in ChinaNEA (Beijing) Co., Ltd. was foun-ded on Aug. 29, 2008. The firstanniversary was celebrated thisyear and Franz-Josef Ritzen,Managing Director of NEUMAN &ESSER Deutschland and his pro-ject engineer, Yan Liu, took theoccasion to celebrate the first teamtraining at a 5-star resort in a lovelyarea in Beijing. Managing DirectorRunchao Mao encouraged thisevent.From July 31 to Aug. 2, 2009, theyreviewed last year. The openexchange of opinions among col-leagues and management wasencourged. Cultural differenceswere explained and clarifiedthrough role playing to help every-one understand each other better.This helps everyone working to-gether for common goals, whichensure longterm success of thecompany. Immediately after re-turning to the offices some of the

suggestions wereimplemented.

The training ses-sion was a good

opportunity topass on the

philosophy andculture of theNEA GROUP

to NEA Beijing.

CORPORATE CULTURE

ments up to sales engineers - weredevided according to their level ofknowledge into four learning groups.The fifty participants now meet oncea week. Participants got the chance to puttheir skills to the test at the summerparty, which was also attended bymembers of the Intl. Engineers'Meeting - real "learning by doing".

NEA Anniversaries40 Years Tenure

5 Years Tenure

25 Years Tenure

PRINTER´S IMPRINT

10 Years Tenure

Short CircularRichard Bain

Since July 2008: Technical Division Manager at NEUMAN & ESSER South East Asia Ltd., Rayong, ThailandBorn on March 11, 1968 in Gloucester, UK, three sonsJuly 1996: Business and Technology Education Council, Higher National Certificate in Mechanical & Manufacturing EngineeringFeb. 2007: Project Management Professional, Project Management Institute, USASince July 2007: Member of Association for Project Management (MAPM), UK1989-2008: Industrial experience from Oil & Gas, Petrochemical, Mining & Minerals Processing, Aerospace, Automotive & General Precison Engineering industry sectors in Europe, South Africa and South East AsiaHobbies: Motorcycles, motor racing, travel, acoustic guitar

Ryan ValdeiroSavio de Souza

Andy ThomKent TanChawanan YudeeSuleepornRattanasunthorn

Goutam Halder

Célio Márcio C. Neto

Wolfgang IrmischPaul Jansen Wilhelm Tetz

Gustl PeltzerHeinz-Josef HeinenDieter ScharleAnne ReinartzRainer FleckenReinhard Wallulli Wilhelm Fastnacht

Filippo Cavadini

Luca Cini

Mark Vogan

18 191918

The Most Wonderful Pastime inthe World

...even during "Fritz Walter Weather". 15teams fought for the NEA Trophy, amongthem teams with brilliant names likeStasskoler Dichtungsgeschwader andWurzener Kolbenfresser. On the daybefore the match, the teams got to take atour of Alemannia Aachen's new TivoliStadium.Klaus Peters opened the NEAndertalerTournament on June 6 - in bright sunshine- with a symbolic kick. Despite all the ath-letic ambition, the games were played inthe spirit of fairness and fun. The worthyfinalists were the Da(h)men Team andRapid Logismus (from the Robertz compa-ny) which eventually prevailed with a 2:0victory. A highlight came at the presentationceremony, as Alemannia captain RainerPlasshenrich attended as a "special guest"to present the trophies with the FamilyPeters. At the end of the day, smiling facesabounded, and not just among the winners.

15 Bicycles in 3 Countries:The 9th NEA Bike Tour

The 9th NEA Bike Tour set off from Übach-Palenberg on June 19, 2009. The firstdestination in the tri-country trip wasBelgium. In Luxemburg, demonstratingfarmers allowed the pack of bikers to passso that they could continue their tourthrough beautiful countryside to HotelManderscheid in the Eifel. The ridersmanaged around 250 km on the first dayalone. Over a wonderful dinner, thebikers discussed the highlights of theday. Refreshed and rested the followingmorning, the NEA-Pistons swung them-selves back into the saddle to continuethe journey through the volcanic Eifelarea. At the end of the second day's leg,after a further 350 km, all of the bikesheaded back to their garages, but notwithout their riders looking forward to thenext grand tour.The organizers of this unforgettableadventure, Franz-Josef Ritzen und BerndWager, deserve our special thanks. Sogoodbye and good riding until it's timeonce again to fly like the wind!

A Different Kind of CoffeeBreak Activity

Karl-Heinz Schwamborn, ManagingDirector of NEA Mahl- und Sichtsysteme,suggested organizing an internal com-pany-wide table football tournament- which was met with enthusiastic ap-proval by the employees. His own footballtable was set up. After a lot of hard - butfair - play at the green table, where manycoffee breaks were graciously sacrificed,the teams Michael Gilge and Dr. JoachimGalk won at doubles and Achim Vergölswas victor in the singles championship.