renfert report 2/2015 digital (en)
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We are publishing the Renfert Report in a fully digital format for the first time. To allow you to enjoy an even more interactive and informative experience when reading it, we have expanded your customer magazine to include great extra content such as videos and picture galleries. Have a look and prepare to be amazed.TRANSCRIPT
renfert report
New! Precision thickness gauge – Non-marking ceramic tips
Laboratory marketing – Obligatory & Freestyle
2
www.renfert.com
Renfert goes digital
Dear Readers,
That is what I like about Renfert – always
ready to spring a surprise. And now? Who
would have thought that something as un-
spectacular as calipers would concern Ren-
fert. Times have changed and the world
is talking about all-ceramics and hybrid-
ceramics. But every technician and dentist
is familiar with the problem when measur-
ing the wall thickness of a ceramic resto-
ration using conventional thickness gauges
or calipers. The restoration becomes con-
taminated by abrasion from the metal tips,
which – in the worst case scenario – can
ruin the ceramic restoration and prevent its
use. Problem recognized, risk averted. In
our title story we will introduce the Renfert
solution. No more abrasion using the new
Calipretto CR precision thickness gauges.
And otherwise? The first Renfert Report
was published exactly 38 years ago. Af-
ter 100 issues, the Renfert Report is going
“digital”. Due to the growing acceptance of
digital media in our sector we did not hesi-
tate to take up the “zeitgeist” and “digitize”
the Renfert Report. You can now browse
through the Renfert Report where and when
you want at your leisure. This issue has also
turned out to be a colorful mixture of tips
and tricks, interesting user contributions
and some information with practical bene-
fits for you.
Be open to surprises and enjoy reading the
Renfert Report.
Kind regards
Greg LuengenHead of Department
Product Management
and Marketing at
Renfert GmbH
EDITORIAL
ContentsPRODUCT WORLD TIPS & TRICKS RENFERT PRESENTS …
Calipretto CR – Metal will no longer leave
marks!, pages 3–4
die:master – Systematic die preparation,
pages 8–11
First come, first served!,
Page 14
Lean Management helps –
for the benefit of the customer,
pages 12–13
Guitar riffs and bass sounds for more
power at the workplace, pages 16–17
Competition – My favorite Renfert
product, page 18
Laboratory Marketing – What would be
nice to have and what is essential?,
pages 5–7
3
PRODUCT WORLD
Metal will no longer leave marks! New Calipretto CR with a fine ceramic ball measures ceramic restorations reliably and efficiently
Dental technician – a pro-fession that requires man-ual and artistic talent, but also comprehensive know-ledge of physical and che-mical processes, clinically
proven procedures, and new as well as old materials. Various materials are used in the laboratory, which sometimes require very dif-ferent processing. Whether acrylics, plasters, alloys or highly aesthetic ceramics: each den-tal material must be processed, used and, if applicable, measured according to its specif-ic characteristics.
New
In the preparation and processing of all-ce-
ramic restorations the respective layer thick-
nesses are not only responsible for the aes-
thetics but also for sustainable stability. For
many decades now dental technicians have
used so-called thickness gauges to guaran-
tee the thicknesses. These ensure control of
the ceramic layer thickness during the fabri-
cation process.
Unsightly and damaging: dark traces on the ceramicThickness gauges usually have thin metal
tips to access the smallest areas in the res-
toration. However, this is not an advantage
for every material. Dental ceramics are gen-
erally harder than metals. If the softer metal
tip of the thickness gauge comes into con-
tact with the ceramic, it can leave traces of
metal – in the form of dark wear debris on
the ceramic.
Contamination with metal results in signifi-
cant impairment of the aesthetics on the one
hand and on the other hand traces of metal
can render the restoration unusable due to
outgassing during subsequent firing cycles.
Traces of metal wear can only be removed
with a great deal of effort (grinding or sand-
blasting). This involves additional working
steps, which often result in the restoration
having to be remade due to damage. In any
case, the cost-effectiveness of all-ceramic
restorations is considerably reduced.
Calipretto CR prevents traces of metal and contaminationRenfert has tackled this problem and devel-
oped a new precision measuring instrument
where the ceramic surface no longer comes
into contact with metal. Instead of a metal
tip at the working end the Calipretto CR has
a small ball (diameter: 0.8 mm!) made from
ATZ (Alumina Toughened Zirconia). This
material has a 40% higher flexural strength
value than proven zirconia, which guaran-
tees the durability of the measuring ball.
The advantages are clear to see: the size
of the ball has been selected, so that even
the smallest areas in the restoration can be
reached. As the ceramic surface only comes
into contact with the ceramic ball, rework-
4
Attilio Sommella
inspired by
www.renfert.comPRODUCT WORLD
ing is avoided and the dental technician saves time and consequent-
ly money. At the same time it prevents the restoration which is a
“medical device” being contaminated with metal – this is quality as-
surance at the highest level.
The new measuring instrument offers even more advantages: the
special design of the Calipretto CR also enables reliable measure-
ment of unfired ceramic, as the pressure of the measuring tip can be
controlled by the finger.
f no traces of metal
on the ceramic f no contamination
of the restoration f slender ball tip made from
ATZ ceramic for the smallest details f exact measurement,
even of unfired ceramic f precise determination of the wall
thicknesses of dental materials
Advantages at a glance
ConclusionFor dental technicians the modern Calipretto CR thickness gauge
means less working time yet enhanced aesthetics, efficiency and
quality, and a reliable working procedure when measuring all-
ceramic restorations and unfired ceramic.
Attilio SommellaItalian Dental Technician
Lecturer, Int. Author
www.dentalcreationsnc.com
Ensuring that metal-free restorations really remain metal-free
The Calipretto CR is a fantastic
tool, versatile, easy to use and er-
gonomic. I use it for all ceramic
restorations, as it leaves no dark
residue whatsoever on the sur-
face. A highly practical instru-
ment for keeping everything un-
der control.
Calipretto CR Art. No. 1123 1000
5
TIPS & TRICKS
Laboratory MarketingWhat would be nice to have and what is essential?
With many laboratory owners, managers
and heads of department these issues reg-
ularly trigger two reactions, which are or
sound like this: “We urgently need a new
website.” or “We need attractive advertising
material that we can give to clients.” Labo-
ratory marketing is readily equated with a
successful corporate identity for approach-
ing and providing information to custom-
ers or potential customers. These are correct
approaches that must be integrated into an
overall concept.
Priority must be given to putting the ques-
tion of market positioning of the laboratory
in the foreground and determining the cor-
rect marketing mix. How should the labora-
tory be perceived in the market? What are
the core services of the laboratory? Which
unique selling points are there? Identifica-
tion of the strengths is generally the first
step to successful laboratory marketing.
Classical characteristics are, for example, in-
novation strength, service strength or price
leadership, but also niche positioning such
as strength of tradition/family business or
biomaterials/certified materials can also
transmit the right message.
Regardless of which positioning is assumed
by a laboratory, it influences the marketing
mix, i.e. the product/price policy and sales/
communication policy on which the focus is
placed as a result.
The typical reactions mentioned are part of
communication policy. How do I approach
potential customers? How do I create trust?
How do I retain customers in the long-term?
The classical print area, including image bro-
chures, invitations to events and product in-
formation is supplemented online today. In-
vitations sent by post are now also available
to dentists on the laboratory website, com-
plemented by an online registration form.
Product information is generally more inter-
active on the web inasmuch as the laborato-
ry sets up a web blog and offers the reader
the opportunity of commenting. The entire
website should be regarded as an image
brochure, provided it includes the ideas of
Web 2.0, i.e. not designed statically and is
Anyone who stops advertising, dies! Henry Ford was already aware of this. But what should I actually do as a laboratory to market my-self, my products and services? What belongs to obligatory profes-sional laboratory marketing and what is part of freestyle marketing?
6
www.renfert.comTIPPS & TRICKS
also seamlessly displayed on mobile devices.
Individual communication, personal consul-
tation with the dentist in the practice when
product information is also passed over, is
supplemented by communication in the
web. All these aspects are obligatory labo-
ratory marketing.
The corporate identity of the laboratory is a
marginal aspect in the obligation to freestyle
communication policy. How do I present my-
self to the outside world? Will my positioning
be revived with the corporate identity? If, for
example a laboratory decides to position it-
self as a family business, then the family with
its different characters is the central focus of
the message. Dentists should recognize at
least one image of a family member on the
web, their personal invitation and delivery
vehicles. The corporate identity includes the
core messages of a family such as warmth,
security, reliability and trust. Accordingly,
warm colors should be selected and messag-
es formulated that take up and transport the
core values. It is important that the corporate
identity flow is guaranteed and flaws don’t
arise in the corporate identity, for example an
invoice in the “old” design.
Another element of freestyle communica-
tion is the creation of a brand. What Tem-
po accomplished in the paper tissue sec-
tor is certainly outstanding and not easy to
achieve. Nevertheless a crown from “Smith
Dental Laboratory”, which carries the spe-
cial signature of the laboratory, must not
simply remain a crown but can
be awarded the accolade of a
“Smith crown”.
Communication policy has a
direct effect on sales policy.
How does a dental laboratory
market its products and ser-
vices? Here the gulf between
dental laboratories is very
wide. In the best case sce-
nario a laboratory employs its
own sales rep, who looks after existing cus-
tomers and acquires new customers. In both
cases the sales rep relies on a good com-
munication policy. Can the sales rep refer
to a webpage to provide the contact person
with more in-depth information? Does the
sales rep have product information ready to
hand to use for concluding the personal dis-
cussion? If the sales rep does not have this
communication material available, he may
not be able to conclude the conversation
successfully.
Direct and personal sales can, if necessary,
be managed successfully without commu-
nication material. Customer contact, for
example by telephone, certainly requires
more complementary marketing strategies.
A clearly structured webpage, a Facebook
fan page or a XING company profile will en-
courage the dentist who was called (or the
personnel) to follow up the phone call in or-
der to obtain information about the call-
er and the company. Ideally, the laboratory
had even announced the phone call in ad-
vance with a print mailing.
Thorsten Huhn C&T Huhn – coaching & training GbR
Wilnsdorf, Germany
www.ct-huhn.de
About the authorDip.-Ing. Thorsten Huhn is a partner in C&T Huhn – coaching & training GbR,
founded in 2003 (more information about the author: http://ct-huhn.de/
werte/cundt/thorsten-huhn/)
C&T Huhn has advised, coached and trained companies in the dental market
for more than 12 years with the focus on sales, marketing and management
(more information about the company: http://ct-huhn.de/)
Company newsOn 13 November C&T Huhn is holding an open seminar on “Laboratory Mar-
keting – what can, should and may it cost?” in the Siegerland golf club in
Kreuztal, Germany. (more information about the seminar: http://ct-huhn.
de/seminarkalender/labor-marketing-was-kann-was-muss-und-was-darf-
es-kosten-2/)
7
TIPS & TRICKS / EVENTS
There are dental laboratories that manage with-
out direct sales. The web is a further sales chan-
nel but »portal solutions” are more difficult to im-
plement, as restorations have extremely individual
components and producing and distributing web-
based portals is difficult and expensive. Position-
ing as price leader with interregional focus can,
however, be a practical alternative.
Direct, personal selling will be the most practical
solution for the vast majority of laboratories and is
therefore a part of obligatory laboratory market-
ing. Indirect selling (e.g. via the telephone) is in
the gray zone between obligatory and freestyle;
utilization of other sales channels (e.g. over the
internet) is certainly freestyle laboratory market-
ing, with the exception of individual cases.
The typical reactions of dental laboratories men-
tioned at the beginning of the article usually only
cover part of the actual measures required in lab-
oratory marketing. Only a few companies in-
clude the whole marketing mix in their develop-
ment strategy because the anticipated tasks are
not generally in the comfort zone of a dental lab-
oratory. In this case, it makes sense to develop a
milestone plan with an adequate time scale and
process identified elements of the marketing mix
step-by-step, including product and pricing policy.
September11 – 12 Fachdental Leipzig, Germany
25 – 26 Antlo Montesilvano, Italy
26 id-Information Day Dental Hanover, Germany
October10. id-Tag Dentalhandel Munich, Germany
21. – 24. Dentech Shanghai, China
22. – 24. Italian Dental Show Colloquium Montechiari, Italy
22. – 24. NEC Birmingham, Great Britain
23. – 24. Fachdental Südwest Stuttgart, Germany
22. – 25. FDI Bangkok, Thailand
November5 – 7 Eastern Conference of Dental Laboratories, Charlotte, North Carolina
6 – 7 id-Information Days Dental Frankfurt, Germany
14 – 15 Acaden Granada, Spain
24 – 28 ADF Paris, France
December25 – 27 Expodent Delhi, India
Events 2015Meet Renfert at the event
8
www.renfert.comPRODUCT WORLD
Systematic die preparation
die:master die spacer
www.renfert.com/diemaster
Perfect restorations require equally perfect die preparation as a working founda-tion. Renfert provides exactly this support with the die:master system die spacer set. The individual steps and advantages of the system are shown in the following report and supplemented with important information and recommendations.
9
gray
silver
duo
red
blue
gold
PRODUCT WORLD
Information: Careful steam cleaning will not remove the sealing. Ex-
cessive steam cleaning may damage the sealing.
Step 2: Applying die spacer to the diesDie spacer is used as a spacer for the luting agent with fixed crown
and bridge restorations. Renfert supplies a large selection of die
spacers, which ensures a suitable solution for different indications.
Selecting the die spacer1. Determine whether the die spacer should be removable or not
f die:master red, blue, gray, silver, gold are resistant and must
not be removed from the die f die:master ivory and die:master aqua can be easily removed
from the stone die
2. Which layer thickness is necessary?
10 µm, 13 µm, 15 µm or 20 µm f according to the usual practice and specifications of the den-
tist f according to the manufacturer’s specifications in the instruc-
tions for use, e.g. press-ceramics
3. Which color is preferred?
Step 1: Hardening and sealing of dental stone dies and stone sectionsdie:master duo (0 µm) is optimum for hardening and sealing den-
tal stone dies and stone model sections. The liquid penetrates deep
into the stone surface, hardens and cures the dental stone without
building up a layer. This achieves an optimum bond between the
stone and spacer.
Recommended procedureShake the die:master duo briefly and apply twice to the dry, dust-
free stone die to beneath the preparation margin. The chemical
properties enable penetration deep into the stone structure during
initial application. This cross links and hardens the stone structure.
The second application closes the pores and forms the foundation
for priming, i.e. the maximum bond strength. Allow to dry for ap-
prox. 40 seconds after each application, before the next layer is ap-
plied. After the second application and before further processing us-
ing die:master die spacers, dry the stone die for a minimum of 2
minutes. If the liquid is allowed this time, it penetrates deep into
the stone structure and forms the ideal foundation for further pro-
cessing. The stone surface is hardened and sealed and thus remains
dimensionally accurate. This also achieves the maximum bond
strength.
10
aquaivory
www.renfert.comPRODUCT WORLD
f die:master red, blue, gray, silver, gold
for conventional restorations f die:master ivory and die:master aqua are tooth-colored and
specifically for all-ceramic restorations
Variation 1: Recommended procedure for die:master red, blue, gray, silver, goldShake the die:master vigorously until it is mixed uniformly in the bot-
tle. Using the brush integrated into the screw cap, apply a uniform-
ly thin layer, which should terminate approx. 1 mm circumferentially
from the preparation margin. Apply the required number of spac-
er layers, allowing for the respective drying times. Stone dies with
die spacer are extremely steam and scratch resistant and therefore
provide a perfect working foundation for conventional restorations.
Variation 2: Recommended procedure for die:master ivo-ry, die:master aqua specifically for all-ceramic restorations Shake the die:master ivory and die:master aqua vigorously until the
die spacer is mixed uniformly in the bottle. Using the brush integrat-
ed into the screw cap, apply a uniformly thin layer, which should ter-
minate approx. 1 mm circumferentially from the preparation mar-
gin.
The perfectly coordinated flow behavior and viscosity make these
die spacers ideal for delicate restorations. The die spacer can be ap-
plied very precisely and thinly for delicate restorations, depending
on the specifications of the all-ceramic material manufacturer.
Information: die:master ivory, red, blue, gray, silver, gold are steam
and scratch resistant. die:master aqua spacer is washable yet not
steam and scratch resistant.
It is important to apply sparingly. To ensure the spacer is applied
sparingly, wipe the brush thoroughly on the neck of the bottle af-
ter removal from the spacer bottle, to prevent a large drop of spacer
collecting on the brush and allowing controlled, precise application.
If the spacer is applied too thickly, it can result in the die spacer not
hardening properly and less than optimum bonding to the die. This
can have a very negative effect on the durability of the spacer in the
subsequent procedure.
Perfectly prepared stone dies with the tooth-colored die spacers die:master ivory and die:master aqua
11
PRODUCT WORLD
die:master blue, 20 µm, 15 ml, Art. No. 1956 0300die:master red, 15 µm, 15 ml, Art. No. 1956 0200die:master gray, 20 µm, 15 ml, Art. No. 1956 0100die:master silver, 13 µm, 15 ml, Art. No. 1956 0400die:master gold, 13 µm, 15 ml, Art. No. 1956 0500die:master duo, 0 µm, 30 ml, Art. No. 1956 0600die:master thinner, 30 ml, Art. No. 1956 0700Picosep, 30 ml, Art. No. 1552 0030die:master ivory, 10 µm, 15 ml, Art. No. 1957 0200die:master aqua, 10 µm, 15 ml, Art. No. 1957 0500die:master aqua thinner, 30 ml, Art. No. 1957 0550
die:master spacers are also available as sets: www.renfert.com/diemaster
TipTo obtain the required consistency long-term, add 1 to 2 drops of die:master thinner or die:master aqua thinner from time to time. Check the consistency after shaking and re-peat the procedure, if necessary. die:master die spacer must be closed immediately after use to prevent the usual evaporation of the volatile solvent.
Removing the die spacer f die:master aqua die spacer is easily removed from the stone die
under running water using a brush. f die:master ivory is removed with the aid of die:master thinner.
Wash off the die spacer using a brush and the die:master thinner.
Information: Allow each layer of spacer to dry for approx. 40–
50 seconds. Drying time may vary depending on the amount ap-
plied and ambient temperature. Increase the drying time accord-
ingly when applying several layers. Please ensure that the individual
layers are fully cured, as this is the only way to ensure optimum
bonding between the die spacer and stone die.
Information: If the die spacer is too viscous or taking too long to dry,
it can be thinned and adjusted with die:master thinner or die:master
aqua thinner. Precise dispensing of drops guarantees controlled reg-
ulation of viscosity by die:master thinner.
Step 3: Separating the dental stone dies and stone model sectionsPicosep separating agent is a low viscosity, silicone-based sepa-
rating agent, which forms a microfilm to separate plaster and wax
long-term.
Recommended procedureFor optimum use dip the brush into the separating agent and wipe
thoroughly on the edge of the bottle. Wipe the brush on a cloth be-
fore applying to the stone die. The consistency of Picosep allows it
to be applied in a thin film. This prevents the applied wax floating
on the separating agent. This rules out streaks and retraction of wax
margins, ensuring reliable, accurate working.
Information: Solvent-free, silicone-based Picosep separating agent
not only provides an optimum separating effect but also reliability in
the work process, as it does not react with wax surfaces nor does it
solubilize die spacers or sealers.
die:master aqua is easily removed using
water and a brush
die:master ivory can be removed using
die:master thinner
Long-term separation using low viscosity Picosep
12
www.renfert.comRENFERT PRESENTS …
Lean Management supports us – for the benefit of the customer!
Klaus Baschnagel on the introduction of Lean Management at Renfert
Lean Management not only means process optimization but also strict customer orientation. It is like a large toolbox that contains many different methods to eliminate superfluous processes and “create value without waste”. Renfert also places emphasis on less waste in its work processes and added value for its customers. For this reason the company recently introduced Lean Management. What tools Renfert will use to implement the lean ideas, what this means for dental technicians and how this model can also be im-plemented in the laboratory is explained by Klaus Baschnagel, member of the Board of Management.
Mr. Baschnagel, Lean Management phi-losophy means: “value creation without waste.” What do you hope to gain by implementing this concept?“We want to continually improve our work
processes with Lean Management and ori-
ent ourselves even more to the future and
customer requirements. In previous years
we have continually grown: more products,
services, employees … We want to contin-
ue growing but be leaner in our processes.
To do this we must identify superfluous ac-
tivities and waste and eliminate them. Lean
Management helps us achieve higher per-
formance without additional expense.”
What type of waste is there?“Internal and external enquiries, overpro-
duction, stock levels, unnecessary trans-
port, movements and information as well as
waiting times, complexity and wastage of
resources etc. – all areas that also apply to
dental technicians in their laboratory.”
Does this mean that the lean philosophy can also be transferred to the processes in a laboratory?“Yes. You only have to think of stock levels!
Dental technicians must ensure that their
workflow is not interrupted unnecessarily.
The real value creation, which technicians
have, is the dental restoration. But they
must also continually check, update and re-
order their consumable and raw materials.
This is no different at Renfert. The flow of
goods and stock levels are optimized using
the Kanban system, a lean tool.”
Can you give an example for optimizing the stock levels in the laboratory?“Dental technicians should first record the
average use of a specific material; for ex-
ample three bottles per week. Then the re-
placement time should be recorded; for ex-
ample one week. This means: as basic stock
for two weeks they must have six bottles in
stock. To compensate for fluctuations they
should increase the amount by a safety
stock level. The total amount is halved and
converted to the “two-box system”: if the
first container is empty, the second should
be fetched from the store. This box is then
the Kanban, the signal that stock must be
re-ordered. All relevant information is on the
box, so that the ordering process is easier.”
It is said: More than 70% of all proj-ects fail due to lack of communication. How has your in-house communication changed since the introduction of Lean Management?“We don’t necessarily talk more with one
another but rather more structured and in
Klaus BaschnagelMember of the Board of Man-
agement and Lean Management
representative of Renfert GmbH
13
RENFERT PRESENTS …
fact every day at a specific time. We have
also introduced the “Shopfloor Manage-
ment” system. In the morning employees of
a particular process sector exchange ideas
about their work. Their results are then dis-
cussed a level higher on a second shop-
floor and so on. Thus everyone knows in the
shortest time whether the traffic lights are
on green or whether action is still needed.
This can also be easily implemented in the
laboratory.”
What added value does Lean Manage-ment provide compared with a QM sys-tem?“We are not concerned with the end in itself
with Lean Management but with increas-
ing the added value for our customers. If we
have waste in the production or administra-
tion, of course the customer does not want
to bear these costs; and waste always leads
to higher costs! We therefore want to op-
erate as cost-effectively and efficiently as
possible. We achieve our quality using a QM
system; with Lean Management methods
we optimize by focusing on efficiency and
cost-effectiveness – for the benefit of the
customer.”
Can you give us an example of a lean change? “We have changed the process for our 30
country-specific mailings. The working
stages have been reduced, the interfaces
minimized and communication improved.
The process is now more slimline. Where we
had a previous throughput time of approx.
ten weeks, it is now only five! How does the
customer benefit from this? We are more
flexible, the contents are more up to date,
and we can utilize the working time gained
in other ways for our customers.”
1. Internal and external customer orientation
2. Concentration on value-adding activities
3. Organize a continuous process
4. Implement a demand-driven system
5. Standardize and document processes
6. Aim for perfection
6 steps to less waste
What do you recommend as the first step to dental technicians who want to slim down their processes?“Make employees aware of Lean Manage-
ment and convey personal responsibili-
ty to them. They must learn to recognize
waste in order to eliminate it. An initial topic
could be “cleanliness and order at the work-
place”. Instruments or consumables are of-
ten searched for in the laboratory. The point
should not be reached where a drawer con-
tains too few items or too many useless ar-
ticles.”
Which question do you ask yourself anew each day?“Where do I waste my time and therefore
also that of my customer?”
And how does it look at your work-place? Do you now have a “lean desk”?“Yes, it now looks very tidy (laughing). For
example I no longer have a tray. Everything
is digital. I get fewer enquiries and can deal
more consistently with my core tasks. My
desk is therefore really leaner.”
Lean Management means identifying and eliminating unnecessary activities
14
www.renfert.comPRODUCT WORLD
First come, first served! The SILENT success storyRenfert overrun by the demand for SILENT extractors
Since the market launch in 2005 you, the customers, have shown us that we have met your requirements with SILENT extractors, which have sales in the five-figure region. Shortly after the initial launch you received the product concept so well as to convince us of its chances of success. The SILENT TS2 was launched at the IDS 2013 to meet your requirements more effectively. With the introduction of the multi-workstation extractor SILENT V4, suitable for 4 users, the SILENT family was extended to include an even larger circle of users in spring 2014.
But this was only the beginning of the SI-
LENT success story. You know us and are
certainly aware that your requirements and
wishes are our yardstick. This is why we have
precisely analyzed the market and compet-
itor situation. We have checked the devel-
opment requirements and continued the
SILENT success story by launching a new,
compact extractor.
At the IDS 2015 in Cologne, Germany we
proudly presented the small but powerful
SILENT compact extractor. A fantastic ad-
dition to the SILENT product family, nat-
urally with our familiar product promise
– stronger, cleaner, quieter. A highly effi-
cient, compact and cost-effective solution
– can be used as a single workstation or
for equipment. We were able to fulfil yet
another of your wishes with the “SILENT
compact CAM”. This extractor was spe-
cially developed for smaller CAD/CAM sys-
tems, e.g. Wieland Zenotec mini or Roland
DWX-4.
We were well prepared and sure that the lat-
est SILENT family members would increase
your interest in Renfert extractors. And yes,
the demand for SILENT extractors has in-
creased rapidly since they were presented at
the IDS 2015.
Disposition plans were changed, goods pur-
chased, production lines extended, and also
weekend and overtime work arranged in
production to meet the proverbial run on
our extractors. Our objective is to supply you
with your SILENT extractor whenever you
need it. And, as if that were not enough, we
can already tell you now that development
of further SILENT extractors is underway.
We’ll keep you updated.
15
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Experience the performance of Dynex separating discs in various comparison tests
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16
www.renfert.comRENFERT PRESENTS …
Renfert rocksGuitar riffs and bass sounds for more power at the workplace
Not only sandblasters and extractors prove that power and precision are no foreign words to Renfert. While the focus from an acoustic point of view is on minimizing the noise, in particular with the extractors, an in-house band now ensures the right tone at Renfert!
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RENFERT PRESENTS …
Of course every Renfert employee has his/her own duties within the
business world. Nevertheless, or perhaps even because of this, it’s
fun to spend leisure time doing something completely different, e.g.
meeting and making good music, which is why a 6-piece Renfert
band came into being at the beginning of this year. They get togeth-
er to rehearse well-known classic tunes as well as new hits.
Eva HeimVocals
Function at Renfert:
Headquarters Employee
Wolfgang WeberKeyboard
Function at Renfert:
Master Dental Technician
Annemarie ErtlBass
Function at Renfert:
Junior Dental Technician
Rainer ZoppkeE-Guitar
Function at Renfert:
Sales Manager
Marion VolkFlute
Function at Renfert:
Management Assistant
Florian GaidaVocals
Function at Renfert:
Head of Controlling &
Organization
The Renfert canteen is currently being used as a rehearsal room. A
small wooden crate, a so-called Cajón, replaces a full drum kit. And
what one hears in the corridor is very powerful and harmonious.
The thoroughbred musicians of the Renfert Band had their first gig
at the Renfert Family Day in July 2015, winning over spellbound col-
leagues and fans. We’re bound to hear even more from the Renfert
band. We look forward to it.
#RenfertFanwww.renfert.com
www.renfert.comWEEE-Reg.-Nr.: 54602389815A EN
RENFERT PRESENTS …
My favorite Renfert product Win a trip to Hilzingen, Germany & a Calipretto CR
Sometimes it’s the small things that simplify and improve daily routines. The ergonomic shape of the lay:art brush, intelligent operation of a pin- drilling machine or the dependable power of a model trimmer.
We presented the new Calipretto CR thickness gauge on pages 3-4.
Here the ceramic ball is also a small, yet very helpful detail, to make
your work even easier. Do you also have a favorite Renfert product?
Send us a photograph of the product and tell us why it is indispens-
able for you! Of course, there is also a prize to win. You can upload
your photos on Facebook or Twitter using the hashtag #RenfertFan.
To ensure that we register the photos, you should send these photos
by direct message or post them directly on our pinwall. Alternatively
simply email us your photo to [email protected]
1. PrizeA trip to Hilzingen including overnight stay
and factory tour, and a brand new Calipretto
CR thickness gauge, which will be present-
ed personally at Hilzingen.
2nd & 3rd prizeA new Calipretto CR thickness gauge each
Closing date is September 30, 2015. Detailed instruc-tions and conditions of participation are available at: www.renfert.com/renfertfan
ImprintPublisher:Renfert GmbH, Industriegebiet,78247 Hilzingen/GermanyTel. +49 7731 8208-0, Fax [email protected], www.renfert.com
Editorial & Layout: Renfert GmbH, Marketing
USA / Canada:Renfert USA, 3718 Illinois Avenue, St. Charles IL 60174,Toll Free (001) 800 336-7422, Fax (001) 630 762 9787,[email protected], www.renfertusa.com
© 2015 – All rights reserved. Changes, errors, and misprints under reserve.
Toll-Free service number for France, Italy, and Spain:00800 2255 7363378 or 00800 CALL RENFERT
As our products are subject to continuous development, product illustrations are intended only as examples. Renfert offers a 3-year guarantee on all equipment provided it is used according to instructions. The original sales invoice of the dental supplier is required for a claim under guarantee. The guarantee excludes parts that are subject to normal wear and tear. Incorrect use, disregard of the oper-ating, cleaning, maintenance and installation instructions, in-house repairs or repairs by unauthorised personnel, use of replacement parts from another manufacturer and exceptional factors not covered by the instructions for use render the guarantee invalid. A suc-cessful claim under the guarantee does not extend the guarantee period.