reka enterprises
TRANSCRIPT
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TERMS
MARKETING: the process ofplanning and executing the conception,
pricing, promotion, and distribution ofideas, goods, and services to createexchanges that satisfy individual and
organizational objectives (AMAdefinition)
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TERMS
NEEDS: state of deprivation of somebasic satisfaction
WANTS: desires for specific satisfiersof needs
DEMANDS: wants for specific productsthat are backed by an ability and
willingness to buy them - wants backedby purchasing power
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MARKETS
MARKET: set of all actual and potentialcustomers sharing a need or want who
might be willing and able to engage inexchange to satisfy that need or want
SEGMENTATION: process of identifying
smaller markets (groups) of buyers thathave certain identifiable homogeneouscharacteristics
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MARKETS
TARGET MARKET: the market segment(s)toward which the seller decides to focus themarketing effort
POSITIONING: the act of designing thecompanys offering and image so that theyoccupy a meaningful and distinct competitive
position in the target customers minds
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Transition
What is a commodity?
What is a brand?
"A commodity is some good (or service)for which there is demand, but which issupplied without qualitative
differentiation across a market
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What is this thing called VALUE?
Perceived value has been defined as"the consumer's overall assessment of
the utility of a product based onperceptions of what is received andwhat is given" (Zeithaml, 1988, p.
14).
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What is REKACEM value?
Where is value coming from?
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What is this thing called CUSTOMERVALUE?
VALUE: customers estimate of theproducts overall capacity to satisfy
his or her needs -perceivedbenefitsminusperceived costs
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Reka Enterprises
Criteria
Segment base: Measurable, Actionable
Segment Choice: Size, adequate
Ease of Reaching
Brand loyalty / Openers to new brand
Match with firms resources / goals
Suitability to segment
Competitive Retaliation?
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Tactical Questions
Should it continue the incentive?
Is there growth potential?
Where are the alternative growthareas?
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New Launch SUCCESS!!!
Product Product characteristics Unique positioning
Order of entry
Marketing Level/Type of ad
Store promotion
Price and Price deals
Market Conditions Market size
Market growth
Level of competitiveness Level/type of competitive activities
Firm Characteristics Current market share
Channel power
Organizational strengthSource: Kathira, Muzuno, and Wind (working paper) https://marketing.wharton.upenn.edu/files/?whdmsaction=public:main.file&fileID=1889
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Marketing Mix
Product mix, brand, packaging, design
Price(discounts, bundles)
Promotion/Communication advertising, selling, promo, pr
Place/Distribution channels, physical movement
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Veblen Effect
Thorstein Veblen (1899) contendedthat individuals often consume
highly conspicuous goods and servicesin order to demonstrate their wealth,and thus attaining greater social
status.
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Wall Street Journal
A BMW in every driveway might thrillinvestors in the short run but
ultimately could dissipate the prestigethat lures buyers to these luxury cars