regulatory change management - fis globalempower1.fisglobal.com/rs/650-kge-239/images/1507...change...

47
Regulatory Change Management Adapting to Evolving Laws and Regulations May 2017 Allison Wirth, Director Center of Regulatory Intelligence Kevin Cochran, Assistant Director Center of Regulatory Intelligence

Upload: others

Post on 04-Jul-2020

3 views

Category:

Documents


1 download

TRANSCRIPT

Page 1: Regulatory Change Management - FIS Globalempower1.fisglobal.com/rs/650-KGE-239/images/1507...Change management processes are posing a challenge as banks allocate resources to implement

Regulatory Change ManagementAdapting to Evolving Laws and Regulations

May 2017

Allison Wirth, Director – Center of Regulatory Intelligence

Kevin Cochran, Assistant Director – Center of Regulatory Intelligence

Page 2: Regulatory Change Management - FIS Globalempower1.fisglobal.com/rs/650-KGE-239/images/1507...Change management processes are posing a challenge as banks allocate resources to implement

Agenda

2

CHANGING REGULATORY AND ENFORCEMENT CLIMATE

1EFFECTIVE REGULATORY CHANGE MANAGEMENT

2BEYOND THE BASICS: ADVANCED REGULATORY CHANGE MANAGEMENT

3KEY TAKEAWAYS

5IMPLEMENTATION

STRATEGIES AND

CONSIDERATIONS

• HMDA

Amendments

• FinCEN

Beneficial

Ownership Rule

• Incentive

Compensation

4

Page 3: Regulatory Change Management - FIS Globalempower1.fisglobal.com/rs/650-KGE-239/images/1507...Change management processes are posing a challenge as banks allocate resources to implement

3

Page 4: Regulatory Change Management - FIS Globalempower1.fisglobal.com/rs/650-KGE-239/images/1507...Change management processes are posing a challenge as banks allocate resources to implement

4

The Changing Regulatory and

Enforcement Climate

Page 5: Regulatory Change Management - FIS Globalempower1.fisglobal.com/rs/650-KGE-239/images/1507...Change management processes are posing a challenge as banks allocate resources to implement

President Trump – Financial Services Positions

Dodd-Frank Act

5

Dodd-Frank has made it impossible for

bankers to function. It makes it very hard for

bankers to loan money for people to create

jobs, for people with businesses to create

jobs. And that has to stop.

- President Trump (Reuters)

“ “ We’re going to be doing a big

number on Dodd-Frank.

- President Trump (White House)

“ Priorities

Tax

Reform

Healthcare Financial

Reform

Immigration

Page 6: Regulatory Change Management - FIS Globalempower1.fisglobal.com/rs/650-KGE-239/images/1507...Change management processes are posing a challenge as banks allocate resources to implement

6

Dodd-Frank has made it impossible for

bankers to function. It makes it very hard

for bankers to loan money for people to

create jobs, for people with businesses to

create jobs. And that has to stop.

- President Trump (Reuters)

“ “ We’re going to be doing a big

number on Dodd-Frank.

- President Trump (White House)

“ “

Priorities

Tax

Reform

Healthcare Financial

Reform

Immigration

President Trump – Financial Services Positions

Dodd-Frank Act (continued)

Page 7: Regulatory Change Management - FIS Globalempower1.fisglobal.com/rs/650-KGE-239/images/1507...Change management processes are posing a challenge as banks allocate resources to implement

Procedural Vehicles for Regulatory Change

7

• Amendments • Guidance

• Clarifications • Moratoria

• Compliance Materials • Policy Statements

• Enforcement Actions • Reports

• Extension or postponement of effective dates • Rulemaking

• Executive Orders • Speeches

• Presidential Memoranda • Technical Assistance

• Frequently Asked Questions • Testimonies

Options available to the Trump Administration to address federal rulemaking under the Dodd-Frank Act

Page 8: Regulatory Change Management - FIS Globalempower1.fisglobal.com/rs/650-KGE-239/images/1507...Change management processes are posing a challenge as banks allocate resources to implement

Executive Order: Core Principles for Regulating the U.S. Financial System

8

Core

Principles

Empower Americans to make independent financial decisions and informed

choices in the market place, save for retirement, and build individual wealth

Prevent taxpayer-funded bailouts

Foster economic growth and vibrant financial markets through more rigorous

regulatory impact analysis that addresses systemic risk and market failures,

such as moral hazard and information asymmetry

Enable American companies to be competitive with foreign firms in domestic

and foreign markets

Advance American interests in financial regulatory negotiations and

meetings

Make regulation efficient, effective, and appropriately tailored

Restore public accountability within Federal financial regulatory agencies

and rationalize the Federal regulatory frameworks

Page 9: Regulatory Change Management - FIS Globalempower1.fisglobal.com/rs/650-KGE-239/images/1507...Change management processes are posing a challenge as banks allocate resources to implement

Executive Action

9

Presidential Memorandum

Presidential Memorandum on DOL Fiduciary Rule

• Directs the Department of Labor (DOL) to examine the fiduciary rule to determine whether if adversely affects the ability of Americans to gain access to retirement information and financial advice

• Prepare economic and legal analysis considering whether the fiduciary rule:

– will harm or is likely to harm investors due to a cutback to products and services

– will result in dislocations or disruptions within the retirement services industry

– will likely cause an increase in litigation in the prices that investors and retirees must pay to gain access to retirement services

• If an affirmative determination is made for any of the three considerations above, or for any other reason after appropriate review, the DOL should publish for notice and comment a proposed rule rescinding or revising the rule

• DOL has announced 60-day delay following the memorandum to June 9

Page 10: Regulatory Change Management - FIS Globalempower1.fisglobal.com/rs/650-KGE-239/images/1507...Change management processes are posing a challenge as banks allocate resources to implement

Financial CHOICE Act Overview

10

01Eliminate the

CAMELS

requirement from

the capital election

03 Restructure the

Consumer Financial

Protection Bureau

(CFPB), UDAAP

authority repealed,

and change what

functions the agency

is authorized to

perform

02Reduce the CCAR

stress-test cycle to

every two-years and

eliminate the company-

run stress test

04 Raise the Sarbanes-

Oxley 404(b) threshold

from $250 million to

$500 million

CHOICE Act 2.0

Page 11: Regulatory Change Management - FIS Globalempower1.fisglobal.com/rs/650-KGE-239/images/1507...Change management processes are posing a challenge as banks allocate resources to implement

11

Change management

processes are posing a

challenge as banks allocate

resources to implement

processes and controls for

multiple new or amended

regulations…

~ Office of the Comptroller of the Currency,

Semiannual Risk Perspective, Fall 2016

Page 12: Regulatory Change Management - FIS Globalempower1.fisglobal.com/rs/650-KGE-239/images/1507...Change management processes are posing a challenge as banks allocate resources to implement

Key Exam Topics

12

Risk

• Enterprise Risk

• Third Party (Vendor)

Risk Management

• Incentive

Compensation

• Loans to Insiders/

Regulation O

• Business Continuity

Planning

Information

Security

• Cybersecurity/

Information Security

• GLBA/Privacy of

Consumer Financial

Information

• AML/BSA/OFAC

• Anti-Bribery

Compliance

• Compliance

Management System

(CMS)

• Know Before You Owe

(KBYO)

• Fair Lending

• Fair Servicing

• Unfair, Deceptive or

Abusive Acts or

Practices (UDAAP)

• Complaint Management

Page 13: Regulatory Change Management - FIS Globalempower1.fisglobal.com/rs/650-KGE-239/images/1507...Change management processes are posing a challenge as banks allocate resources to implement

Soaring Legislative Complexity

13

Financial Insights – Too Small to Succeed? Community Banks in a New Regulatory Environment

From 2001–2010, 10 major banking acts became law, totaling 1,858 pages

Page 14: Regulatory Change Management - FIS Globalempower1.fisglobal.com/rs/650-KGE-239/images/1507...Change management processes are posing a challenge as banks allocate resources to implement

2016-2017 Regulatory Road Map

14

Page 15: Regulatory Change Management - FIS Globalempower1.fisglobal.com/rs/650-KGE-239/images/1507...Change management processes are posing a challenge as banks allocate resources to implement

Enforcement Trends

15Source: FIS Center of Regulatory Intelligence

Page 16: Regulatory Change Management - FIS Globalempower1.fisglobal.com/rs/650-KGE-239/images/1507...Change management processes are posing a challenge as banks allocate resources to implement

16

Effective Regulatory Change Management

Page 17: Regulatory Change Management - FIS Globalempower1.fisglobal.com/rs/650-KGE-239/images/1507...Change management processes are posing a challenge as banks allocate resources to implement

Challenges

17

Information overload

Regulatory monitoring gaps

Unclear roles and authority

Inadequate stakeholder involvement

Lack of clear change management

policy and processes

Insufficient planning and timetables

Lack of follow up and testing

Lack of evidence of tracking and/or

analyses of laws and regulation

Reactive vs. proactive regulatory change

management modes

Disjointed data

Page 18: Regulatory Change Management - FIS Globalempower1.fisglobal.com/rs/650-KGE-239/images/1507...Change management processes are posing a challenge as banks allocate resources to implement

Formula for Success

18

Plan IdentifyTrack &

Monitor

Analyze

ImpactImplement Report

Page 19: Regulatory Change Management - FIS Globalempower1.fisglobal.com/rs/650-KGE-239/images/1507...Change management processes are posing a challenge as banks allocate resources to implement

Effective Regulatory Change Management

19

Overview

Plan01

03

02

04

Identify

Monitor and

TrackAnalyze

05 06Prioritize and

AllocateExecute

07 08Report Repeat

Page 20: Regulatory Change Management - FIS Globalempower1.fisglobal.com/rs/650-KGE-239/images/1507...Change management processes are posing a challenge as banks allocate resources to implement

Effective Regulatory Change Management

20

PLAN

Governance structure• Policies and procedures

• Lines of reporting and points of contact

• Sign off and escalation

• Document management

• Board approval, if needed

Involve all stakeholders• Internal

• Third parties

• Vendors

Ample timeline for implementation and testing

Develop lines of communication and reporting

02

01

02

03

04

05

06

07

08

Plan

Identify

Monitor and

Track

Analyze

Prioritize and

Allocate

Execute

Report

Repeat

Page 21: Regulatory Change Management - FIS Globalempower1.fisglobal.com/rs/650-KGE-239/images/1507...Change management processes are posing a challenge as banks allocate resources to implement

Effective Regulatory Change Management

21

IDENTIFY

Regulatory Applicability Matrix• Policies and procedures

• Products, services, customers, and business lines

• Geographic locations

• Enforcement actions, fines, and penalties

• High-risk areas, operating environments, and risk tolerances

Applicable laws and regulations• Governing bodies

• Regulating authorities

• Legislators

• Law enforcement

• Self regulatory organization(s)

02

01

02

03

04

05

06

07

08

Plan

Identify

Monitor and

Track

Analyze

Prioritize and

Allocate

Execute

Report

Repeat

Page 22: Regulatory Change Management - FIS Globalempower1.fisglobal.com/rs/650-KGE-239/images/1507...Change management processes are posing a challenge as banks allocate resources to implement

Effective Regulatory Change Management

22

MONITOR AND TRACK

Monitoring Cockpit • Official and unofficial sources

• Analyst monitoring

• Subject matter expert reviewing and testing

• Recordkeeping

• Assign frequency for each source

• Controls

Tracking• Control documents

• Data feed(s)

• Manual tracking

02

01

02

03

04

05

06

07

08

Plan

Identify

Monitor and

Track

Analyze

Prioritize and

Allocate

Execute

Report

Repeat

Page 23: Regulatory Change Management - FIS Globalempower1.fisglobal.com/rs/650-KGE-239/images/1507...Change management processes are posing a challenge as banks allocate resources to implement

Effective Regulatory Change Management

23

ANALYZE

Analyses • Subject matter experts

• General Counsel

• Outside Counsel

• Consultants

• Associations

• Government(s) and Regulator(s)

Impact statements• Vendor, SME, Counsel

• Regulator summary or rule-to-rule

Timelines• Deliverables

• Deadlines

02

01

02

03

04

05

06

07

08

Plan

Identify

Monitor and

Track

Analyze

Prioritize and

Allocate

Execute

Report

Repeat

Page 24: Regulatory Change Management - FIS Globalempower1.fisglobal.com/rs/650-KGE-239/images/1507...Change management processes are posing a challenge as banks allocate resources to implement

Effective Regulatory Change Management

24

PRIORITIZE AND ALLOCATE

Priority level • Effective dates

• Implementation timelines

• Extent of impact

• Risks

Resource allocation• Financial

• Staff

• Third parties

02

01

02

03

04

05

06

07

08

Plan

Identify

Monitor and

Track

Analyze

Prioritize and

Allocate

Execute

Report

Repeat

Page 25: Regulatory Change Management - FIS Globalempower1.fisglobal.com/rs/650-KGE-239/images/1507...Change management processes are posing a challenge as banks allocate resources to implement

Effective Regulatory Change Management

25

EXECUTE

Execution• Tone at the top – Board-to-basement

• Communication key

• Follow project plan

• Adequate accountability and oversight

• Adapt and document

• Test, test, and retest

Education• Training and testing

• Document

02

01

02

03

04

05

06

07

08

Plan

Identify

Monitor and

Track

Analyze

Prioritize and

Allocate

Execute

Report

Repeat

Page 26: Regulatory Change Management - FIS Globalempower1.fisglobal.com/rs/650-KGE-239/images/1507...Change management processes are posing a challenge as banks allocate resources to implement

Effective Regulatory Change Management

26

REPORT

Reporting• Milestones

• Setbacks

• Lessons learned

• Regular intervals

• Regulatory reporting library

• Archive

02

01

02

03

04

05

06

07

08

Plan

Identify

Monitor and

Track

Analyze

Prioritize and

Allocate

Execute

Report

Repeat

Page 27: Regulatory Change Management - FIS Globalempower1.fisglobal.com/rs/650-KGE-239/images/1507...Change management processes are posing a challenge as banks allocate resources to implement

Effective Regulatory Change Management

27

REPEAT

Best in class• Evolutionary and dynamic

• Reevaluate as needed, but no less than annually

• Learn from past successes and mistakes02

01

02

03

04

05

06

07

08

Plan

Identify

Monitor and

Track

Analyze

Prioritize and

Allocate

Execute

Report

Repeat

Page 28: Regulatory Change Management - FIS Globalempower1.fisglobal.com/rs/650-KGE-239/images/1507...Change management processes are posing a challenge as banks allocate resources to implement

28

Beyond the Basics:

Advanced Regulatory Change Management

Page 29: Regulatory Change Management - FIS Globalempower1.fisglobal.com/rs/650-KGE-239/images/1507...Change management processes are posing a challenge as banks allocate resources to implement

Advanced Regulatory Change Management

29

Page 30: Regulatory Change Management - FIS Globalempower1.fisglobal.com/rs/650-KGE-239/images/1507...Change management processes are posing a challenge as banks allocate resources to implement

Advanced Regulatory Change Management

30

U.S. Congress

• Trade, Business, and Consumer

Associations – Statements,

Lobbying, and Campaigns

• News and Industry Publications

• Banks and Financial Institutions –

Lobbying Registrations and

Reports

Private and Public

Sector Sources

• Committee Members and

State/Congressional District

• Committee Jurisdiction –

Authorization and Appropriations

• Political Action Committee (PAC)

• Legislation – Analyses from

Introduction-to-Law

– Committee Action – Hearings,

Statements, Congressional Record,

Votes

– Floor Debate – Statements, Votes,

and Congressional Record

– Legislation – Legislation, Reports,

and Appropriations

Congressional

Sources

Page 31: Regulatory Change Management - FIS Globalempower1.fisglobal.com/rs/650-KGE-239/images/1507...Change management processes are posing a challenge as banks allocate resources to implement

Advanced Regulatory Change Management

31

U.S. Government

• Trade, Business, and Consumers

Associations

• Lobbying Firms – Private Sector

and Public Sector

• Law Firms

• Consultants

• Vendors

• U.S. Courts

Public and Private

Sector Sources

• Primary Regulator – U.S. Federal

Reserve; CFPB; FDIC; OCC

• Secondary Department and

Agencies – U.S. Department of

Defense; U.S. Department of

Agriculture

• U.S. Congress – Members of

Congress and Committees

• Councils – National Economic

Council (NEC); National Security

Council (NSC)

• Office of Management and Budget

(OMB)

Federal Government

Sources

Page 32: Regulatory Change Management - FIS Globalempower1.fisglobal.com/rs/650-KGE-239/images/1507...Change management processes are posing a challenge as banks allocate resources to implement

Advanced Regulatory Change Management

32

CFPB’s Consumer Complaint Database and Consumer Response Annual Report

Source: CFPB Consumer Response Annual Report, December 2016

Page 33: Regulatory Change Management - FIS Globalempower1.fisglobal.com/rs/650-KGE-239/images/1507...Change management processes are posing a challenge as banks allocate resources to implement

33

Implementation Strategies and Considerations:

- HMDA Amendments

- FinCEN Beneficial Ownership Rule

- Incentive Compensation

Page 34: Regulatory Change Management - FIS Globalempower1.fisglobal.com/rs/650-KGE-239/images/1507...Change management processes are posing a challenge as banks allocate resources to implement

HMDA Amendments

34

Timeline

Page 35: Regulatory Change Management - FIS Globalempower1.fisglobal.com/rs/650-KGE-239/images/1507...Change management processes are posing a challenge as banks allocate resources to implement

HMDA Amendments

35

Data Fields NOT Changing

Page 36: Regulatory Change Management - FIS Globalempower1.fisglobal.com/rs/650-KGE-239/images/1507...Change management processes are posing a challenge as banks allocate resources to implement

HMDA Amendments

36

• Legal Entity Identifier (LEI)

• Universal Loan Identifier (ULI)

• Loan purpose

• Preapproval request

• Construction method

• Occupancy type

• Loan amount

• Ethnicity, race and sex

• Income

• Type of purchaser

• Rate spread

• Loan status

• Denial reason

• Property address

• Age

• Credit score

• Total loan costs or total points and fees

• Origination charges

• Discount points

• Lender credits

• Interest rates

Modified Data Fields

Page 37: Regulatory Change Management - FIS Globalempower1.fisglobal.com/rs/650-KGE-239/images/1507...Change management processes are posing a challenge as banks allocate resources to implement

HMDA Amendments

37

• Prepayment penalty term

• Debt to Income Ratio (DTI)

• Combined Loan to Value Ratio

(CLTV)

• Loan terms

• Introductory rate period

• Non-amortizing features

• Property value

• Manufactured home secured

property type

• Manufactured home land interest

property

• Total units

• Multifamily affordable units

• Mortgage Loan Originator

NMLSR Identifier

New Data Fields

Page 38: Regulatory Change Management - FIS Globalempower1.fisglobal.com/rs/650-KGE-239/images/1507...Change management processes are posing a challenge as banks allocate resources to implement

New Data Fields

• Total loan costs or total points

and fees

• Property address

• Age

• Credit score

• Origination charges

• Discount points

• Lender credits

• Interest rates

• Application channel

• Automated underwriting system

• Reverse mortgages

• Open-end line of credit

• Business or commercial purpose

38

Financial institutions

MUST submit the HMDA

LAR electronically.

All HMDA reportable

institutions will use a new

internet-based

submission tool in 2018.

Page 39: Regulatory Change Management - FIS Globalempower1.fisglobal.com/rs/650-KGE-239/images/1507...Change management processes are posing a challenge as banks allocate resources to implement

FinCEN Beneficial Ownership Rule

39

Customer Due Diligence Requirements

EFFECTIVE

DATE

July 11, 2016

COMPLIANCE

DEADLINE

May 11, 2018

COVERED

INSTITUTIONS

Covered Institutions are

required to identify the

beneficial owners of new

legal entity customers

KEY

DEFINITIONS

• Covered Institution

• Legal Entity Customer

• Beneficial Owner

Page 40: Regulatory Change Management - FIS Globalempower1.fisglobal.com/rs/650-KGE-239/images/1507...Change management processes are posing a challenge as banks allocate resources to implement

FinCEN Beneficial Ownership Rule

40

Covered institutions required to gain an

understanding of the nature and

purpose of relationships in order to:

• Develop a customer

risk profile

• Conduct ongoing monitoring

for reporting suspicious transactions, and

• Maintain and update customer information

using a risk-based approach

Fifth Pillar to AML Program Requirements

Page 41: Regulatory Change Management - FIS Globalempower1.fisglobal.com/rs/650-KGE-239/images/1507...Change management processes are posing a challenge as banks allocate resources to implement

FinCEN Beneficial Ownership Rule

41

• Maintain written procedures as part of AML compliance program to identify a natural person

owner for each legal entity customer opening new accounts who meet the following criteria:

Requirements to Identify Beneficial Ownership

• Reliance

– Covered institutions may relay on other financial institutions to perform the requirements to identify beneficial

ownership provided that the covered institution has no knowledge of facts that would reasonably call into question

the reliability of the information.

• Maintenance

– Information must be updated on an event-driven basis not an ongoing basis

Page 42: Regulatory Change Management - FIS Globalempower1.fisglobal.com/rs/650-KGE-239/images/1507...Change management processes are posing a challenge as banks allocate resources to implement

FinCEN Beneficial Ownership Rule

42

Key Requirements

Page 43: Regulatory Change Management - FIS Globalempower1.fisglobal.com/rs/650-KGE-239/images/1507...Change management processes are posing a challenge as banks allocate resources to implement

Incentive Compensation

Key Requirements

43

Dodd-Frank Act Section 956

FDIC Guidance on Sound Incentive Compensation Policies

Federal Reserve Incentive Compensation Practices Study

CFPB Compliance Bulletin 2016-03

Dodd-Frank Act Section 953(b)

Dodd-Frank Act Section 951

Enforcement

Page 44: Regulatory Change Management - FIS Globalempower1.fisglobal.com/rs/650-KGE-239/images/1507...Change management processes are posing a challenge as banks allocate resources to implement

44

Key Takeaways

Page 45: Regulatory Change Management - FIS Globalempower1.fisglobal.com/rs/650-KGE-239/images/1507...Change management processes are posing a challenge as banks allocate resources to implement

Touchpoints

45

Page 46: Regulatory Change Management - FIS Globalempower1.fisglobal.com/rs/650-KGE-239/images/1507...Change management processes are posing a challenge as banks allocate resources to implement

Formula for Success

46

INFORMATIONCover final state and federal laws and news

as secondary sources

1

BUSINESS STRATEGYInclude Compliance in strategy and product

and service development

2

EXPERTISE Ensure appropriate knowledge and

proficiency for internal and external staffing

and vendors

3

EXISTING RESOURCESIntegrate government affairs, general counsel,

and communications

4

COMMUNICATIONSArticulate clear expectations and behavioral

guidelines for internal and external stakeholders,

customers, and governments

5

VISIONCompliance adds vision enterprise-wide and

improves overall business strategy and revenue

6

ENFORCEMENT ACTIONSReview to identify trends and emerging risks

7

Page 47: Regulatory Change Management - FIS Globalempower1.fisglobal.com/rs/650-KGE-239/images/1507...Change management processes are posing a challenge as banks allocate resources to implement

Questions?Sign up for free, monthly Regulatory Intelligence Briefings:

www.fisglobal.com/Insights/RISC

Visit us in the expo hall

to learn more

[email protected]

[email protected]