Registration Information

Three registration options are available: 1) Operations & Technology Conference Only, 2) Pre-Conference Training Sessions Only; or 3) Operations & Technology Conference AND the Pre-Conference Training Sessions. The per-person early registration price for the Conference Only is $350 through Feb. 15. The per-person early price for the Pre-Conference Training Sessions Only is $295. The per-person early price for BOTH is $595. Add $50 to registration price beginning Feb. 16. Register online at gabankers.com or return the form below by mail or email to GBA Registrar Angela Barber at abarber@gabankers.com. Registration fees may be paid by check (made payable to the Georgia Bankers Association) or you may request that your bank be invoiced.

Hotel Information Atlanta Marriott Northwest Hotel, 200 Interstate Parkway, Atlanta 30339

To reserve a room, call 800.228.9290 or 770.952.7900. Be sure to mention you are with the Georgia Bankers Association to receive the discounted nightly rate of $140. The cut-off date for reservations at the GBA rate is Wednesday, Feb. 10, and rooms may sell out before that date. Guest room internet access, self-parking and fitness center usage are included in the rate.

Registration Cancellation and Refund Policy Cancellations must be in writing and submitted to Angela Barber, GBA Registrar, at abarber@gabankers.com by 5 p.m. EST on Wednesday, Feb. 23, to receive a refund. Substitutions are welcome at any time. Contact GBA’s Kathy Friestad at 404.420.2024 or kfriestad@gabankers.com with questions.

Registration Form

Name: Nickname:

Title:

Bank/Company:

Address:

City: State: Zip:

Phone: Email:

Bank Assets: □ Below $100 M □ $100 M - $ 250 M □ $251 M - $500 M □ $501 M - $750 M □ Over $750 M

□ Check if this is your first time to attend this GBA conference. □ Check if this is your first time to attend any GBA event.

Payment Information

Registration Package – check one: □ $350 – Member Conf. Only Registration – Early (thru 2.15.16) □ $400 – Member Conf. Only Registration – Regular (beginning 2.16.16) □ $295 – Member Pre-Conf. Sessions Only – Early (thru 2.15.16) □ $345 – Member Pre-Conf. Sessions Only – Regular (beginning 2.16.16) □ $595 - Member Pre-Conf. Sessions and Conference Registration – Early (thru 2.15.16) □ $645 - Member Pre-Conf. Sessions and Conference Registration – Regular (beginning 2.16.16) Payment Method – check one: □ Check enclosed (payable to the Georgia Bankers Association). □ Send me an invoice.

G E O R G I A B A N K E R S A S S O C I A T I O N

50 Hurt Plaza, Suite 1050 | Atlanta, Georgia 30303 | 404.522.1501 | www.gabankers.com

February 18-19, 2016 Renaissance Waverly Hotel Atlanta

March 1-3, 2016 Atlanta Marriott Northwest www.gabankers.com

2016 Operations and Technology Conference

Letter from the Chair Dear Colleagues, GBA’s Operations and Technology Committee is pleased to announce that the 2016 GBA Operations and Technology Conference will be Wednesday and Thursday, March 2-3 at the Atlanta Marriott Northwest Hotel in Atlanta. We are excited to share news about this year’s evolving conference format: In addition to the traditional conference, we will offer Pre-Conference Session March 1-2 as an alternative way to deliver the most critical components of the Southern Operations & Technology School. The Pre-Conference Session will include an Operations Track and an IT Track, which will run concurrently on March 1, and a general session the morning of March 2. Scheduled for March 2-3, the traditional conference will feature two half days of sessions, exhibits and peer exchange. Attendees may participate in the Pre-Conference Session as an independent event or as an add-on to the traditional conference. Be sure to check out the agenda for both to see how you can benefit! As chair of GBA’s Operations and Technology Committee, I would like to thank the entire group for its efforts in planning this excellent program. It is an honor and a privilege to serve as chair of such an outstanding committee. I strongly encourage you to make plans now to join us. You will benefit from the program agenda and get the opportunity to cultivate new relationships and renew old friendships at the opening reception and during the extended breaks. I look forward to seeing you at the conference in March! Susan Cosper 2015-2016 GBA Operations and Technology Committee Chair VP/Corporate Operations Manager Ameris Bank, Moultrie

2015-2016 GBA Operations and Technology Committee

Wednesday March 2 12:15 –1:15 p.m. Conference Registration and Lunch (Exhibits open until 6:15 p.m.) 1:15 p.m. Opening Remarks and GBA Update Joe Brannen, President and CEO, Georgia Bankers Association 1:30 p.m. Welcome and Introductions Susan Cosper, Chair, 2015-2016 GBA Ops/Tech Committee VP, Corporate Operations Manager, Ameris Bank, Moultrie 1:35 p.m. Training for Your Board of Directors – Cybersecurity and More Danny Johnston, CEO, Safe Systems, Inc., Alpharetta

This presentation is designed to help attendees use effective methods to present IT related information to your board to generate understanding and support for this critical area of bank management.

2:15 – 3:15 p.m. Best Practices for the Best Possible Regulatory Exam Results Moderator: Zach Duke, Safe Systems, Alpharetta

Panelists: Tony DaSilva, Federal Reserve Bank of Atlanta Tom Hinkel Safe Systems, Alpharetta Matthew Jones, IS Audits & Consulting, LLC / TJS Deemer Dana, LLP, Dublin

Gain insight from a panel of industry experts as they discuss regulatory hot topics such as vendor management and cybersecurity, and recommend techniques you can use to identify areas in your institution that need improvement. This practical discussion will equip you with confidence as you prepare for your next exam.

3:15 – 4:00 p.m. Break and Exhibitor Time 4 - 5:00 p.m. Cyber Criminal Attacks Against the Payment Processes Charles Bretz, Director of Payment Risk, Financial Services Information and Analysis Center (FS-ISAC)

Cyber criminals continue to attack financial institutions and their customers. FS-ISAC partnered with FBI and USSS to issue alerts about business email compromise, vendor fraud and attacks against merchant card

payment systems by remote access. Bretz will review information about these recent attacks and risk mitigation technique to reduce the exposure to cybercrime.

5 – 6:15 p.m. Opening Reception Evening Free/Enjoy Your Own Plans

Thursday, March 3 7:30 a.m. Continental Breakfast 8 a.m. Branch of the Future: A Case Study on ITM Implementation Lori Tucker, Executive Vice President, United Bank, Zebulon Tim Quinn, Solution Sales Specialist, Financial Industry, NCR Corporation

GBA member United Bank has been a national leader in the implementation of NCR’s Interactive Teller Technology. Lori Tucker and Tim Quinn will share United Bank’s branch evolution strategy and the role that ITMs are playing as they change the way their customers do their banking.

9:15 a.m. Networking Break 9:35 a.m. Peer Exchange Facilitator: Jim Stewart, Chief Information Security Officer United Community Bank, Blairsville 10:45 a.m. Cloud Catches – New Solutions and New Challenges Brendan McGowan, CTO, Safe Systems, Alpharetta

We’ll explore aspects of migrating to the cloud that need more consideration such as data governance, IT control, and the impact on fundamental layers of your infrastructure.

11:30 a.m. EMV Update for Prospective and New Implementers Connie Davis, Vice President, Retail Payments Division, Debit/ATM, FIS Global, St. Petersburg, FL 12:30 p.m. Adjourn

G E O R G I A B A N K E R S A S S O C I A T I O N

50 Hurt Plaza, Suite 1050 | Atlanta, Georgia 30303 | 404.522.1501 | www.gabankers.com

G E O R G I A B A N K E R S A S S O C I A T I O N

50 Hurt Plaza, Suite 1050 | Atlanta, Georgia 30303 | 404.522.1501 | www.gabankers.com

Susan Cosper, Chair Ameris Bancorp, Inc., Moultrie Rob Horan, Vice Chair Ameris Bank, Pooler Josh Dasher, Group 1 Glennville Bank Brian Smith, Group 2 First Port City Bank, Bainbridge Sherri Barber, Group 3 Magnolia Bankshares / Bank of Eastman J. Randal McKoon, Group 4 First Peoples Bank, Pine Mountain John Randall, Group 5 Reliance Trust Company, Atlanta Greg Holmes, Group 6 Exchange Bank, Milledgeville

LaDon Bandy, Group 7 Northwest Georgia Bank, a Division of First Bank, Ringgold Christa McDonald Group 8 PrimeSouth Bank, Blackshear Sean Williams, Group 9 Quantum National Bank, Suwanee Vicki Ellis Hubbard, Group 10 Liberty First Bank, Monroe Leesa Anderson, At Large State Bank of Cochran, Dublin Todd Bogdan, At Large Community & Southern Bank, Atlanta Lamar Doolittle, At Large The Geo. D. Warthen Bank, Sandersville

Tracy NeSmith, At Large Planters First Bank, Cordele Jonathan Servance, At Large SunTrust Bank, Atlanta Jim Stewart, At Large United Community Bank, Blairsville Zach Duke Associate Member Representative Safe Systems, Inc., Alpharetta Matt Riley Associate Member Representative Gladiator Technology, Inc., Alpharetta