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Paul DowneyRegistersGovernment Digital Service @psd

xmlsummerschool.comLicensed under a Creative Commons Attribution-Noncommercial-Share Alike 4.0 International License

summer school

Registers Paul Downey Government Digital Service

Registers14 September 2016

History

Create [GDS] Fix publishing Fix transactions Go wholesale

So how can we help make better services, across government, for less?

Government?

gov.uk/government/organisations

17

Publishing

GDS

1. Start with needs 2. Do less 3. Design with data 4. Do the hard work to make it simple 5. Iterate. Then iterate again. 6. This is for everyone 7. Understand context 8. Build things people can build on 9. Be consistent, not uniform 10. Make things open: it makes things better

Design Principles

Design with Data

gov.uk/performance

Build for people, not browsers

https://www.gov.uk/ after-a-death

https://www.gov.uk/ info/after-a-death

Do the hard work to make it simple

Do less

It must be gov, yeah, yeah!

No link left behind!

Use the HTTP:

Transactions

https://www.gov.uk/service-manual

Working on an exemplar

GDS@psd

Theodore Burton Fox Ruoff

The mirror principle— the register of title should reflect, accurately and completely, and beyond all argument, the facts that are material to the title

The insurance principle— if, as a result of human error, the title is proved to be defective in any way, then the person or persons suffering loss as a result must be able to claim compensation

The curtain principle— the public register should be the sole and definitive source of information for proposing purchasers, but not reveal sensitive information

Autonomy Mastery Purpose

We had an amazing team!

and we learnt, loads

77

A digital signature is …

I am me I agree!&

Your architecture is for the users

Take fraud seriously

https://gds.blog.gov.uk/2015/07/24/building-on-the-steel-thread/

https://www.gov.uk/transformation

Digital ecosystem

Simon Wardley http://blog.gardeviance.org/

http://blog.gardeviance.org/2013/03/basics-repeated-again.html

http://blog.gardeviance.org/2013/03/basics-repeated-again.html

Services

Start with needs*

* user needs, not government needs

Good services are verbs, bad services are nouns

They change quickly in response to learning about their users

Service patterns

Platforms

From pounds to pennies and months to minutes

Technology

GDS@psd

The main thing is you must be able to change your mind

Data

https://www.youtube.com/watch?v=YdsUunJAums

Links

“If the data doesn’t link, the website won’t link” — Michael Smethurst

GDS

Question: why are companies failing their food inspection?

GDS

Questions:

— size of companies failing — location of failing companies — quality of premises

GDS

Researchers need to know about Food standards Agency, Valuation Office Agency, Land Registry, Companies House, Local Councils, ONS, etc

GDS

They need to know what data each of these agencies hold

GDS

They need to know how to use each of their systems

GDS

They need to understand the licensing terms of the data

GDS

More often, they need to know who to ask for help

GDS

and they have to clean the data of errors ..

Feedback loops

Better data helps make data better

Longevity

Writing law demands a certain level of commitment from goats, calves and sheep

Make multiple copies!

GDS@psd

Digital horcruxes?

My precious!

https://github.com/digital-preservation

Facts don’t rot!

GDS@psd

Ship of Theseus

ISE Shrine– Clay Shirky, Here comes everybody

Registers

… authoritative data you can trust

“The secretary of state for … will keep and maintain a register of …

companies, charities, trade unions, courts, schools, universities, hospitals, zoos, circuses, inspections, licences, certificates, births, marriages, deaths, electoral roll, insolvencies, bankruptcies, passports, animal passports, drivers, vehicles, land parcels, land ownership, land use, legal boundaries, awards, tax rates, benefits, livestock movements, flood risk, river levels, companies, fish caught, patents, trademarks, designs, non-native invasive plants, bank holidays, clock changes …

GDS@psd

authoritative lists people need to be able to trust

GDS@psd

“An alternative to scurrilous gossip & rumour”

GDS@psd

“Helping government to trust its own data …

GDS@psd

… even when it’s in a different organisation”

“Data good enough to build services on”

Characteristics of a register

noun

open / private

Getting from lists to registers

“Strings are not things” — Michael Smethurst

But they’re on a lot of forms

“SCOLAND UK” “SCOTALND UK” “SCOTKLAND UK” “SCOTLAD UK” “SCOTLAND” “SCOTLAND UK” “SCOTLAND UK” “SCOTLAND UNITED KINGDO” “SCOTLAND UNITED KINGDOM” “SCOTLAND UNITED KINGODM” “SCOTLAND, UK”

Custodians are essential

github.com/openregister/local-authority-data

Proofs

Psychic paper

GDS@psd

“As a foo I need to know a bar record came from the bar registry and it hasn’t been tampered with”

GDS@psd

“As Chief Registrar of Foo, I need to know the Foo system of record hasn’t been tampered with”

redecentralize.org

Merkle tree magic!

Registers Design Authority

Our product is the process for establishing registers

❏Request register

❏Accept register

❏Agree custodian

❏Agree dataset

❏Review how feedback is collected

❏Review how register is updated

❏Meet operational standards

❏Meet technical standards

❏Find duplicate lists

❏Review feedback from alpha

❏Review recent updates

❏Remove duplicate lists

We’re in discovery …

Decision log

Platform

Register platform

Platform Product Standard

Standards

Guidance

Towards a digital ecosystem

Knocking down the Towers of SIAM

Guidance and tools for migration

“The government will provide up to £5 million to develop options for an

authoritative address register that is open and freely available. Making wider use of

more precise address data and ensuring it is frequently updated will unlock

opportunities for innovation.”2016 Budget

https://gds.blog.gov.uk/2016/03/23/an-open-address-register/

Paul Downey Technical ArchitectGovernment Digital