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Alfred HOH A-3-7 Block A, Desa Ria Apartment Jln Persiaran Impian 43300 Balakong, Selangor D.E. Contact: 019- 654 3350 / alfredhtc68@gmail.com

Equipped with the Master in Business Administration (MBA) from Open University Malaysia (OUM) in 2011, and spanned over 26 years of working experience, I have the opportunity to work in many industries, crossing borders of hospitality, public listed company, MNC, International Organization and telecommunication. I work well in medium to large well-structured organizations. I am cordial, and work well with all levels in a company. I am service oriented, engage with staff members, and handles concerns in the best effort for both the organization and stakeholders involved. Summary of professional experiences:

i) 2000 – present : Start of HR roles with position raised from Executive to Senior Manager ii) 1992 – 2000 : Hotel and retail operations at various capacities up to Managerial levels iii) 1988 – 1991 : Started work with a bank in clerical positions.

Other credentials: a) Diploma in Reception & Front Office Practice from City and Guilds London Institute (1992) b) Human Capital Management from University Teknologi Malaysia – Certificate with Distinction (2002) c) Received the Innovative Human Capital Development Award (2004) organized by JT Frank Academy in collaboration with the Ministry of Science, Technology and

Innovation. Awarded for promoting learning in the organization Commendable skills:

i) Trainer / facilitator / coach – for in-house programs – design own learning materials.

ii) Strong in drafting internal policies (HR related), SOPs.

iii) Experienced in handling Labour Office & Court / IR & IR Court cases.

iv) Experienced as HR generalist and in strategic roles – strong HR operational background.

v) Fluent in English and Malay, both oral and written. Speak good Mandarin.

vi) Competence in Microsoft Office applications – Word, Excel, PowerPoints and Publisher.

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Miscellaneous:

a) Six week notice required.

b) Expected salary / remuneration: not less than current salary.

c) Referees: will be provided during interview session.

d) In good health and spirit, independent and open-minded. BRIEF JOB SCOPE ENTAILS

Industry / type Employer Title Roles

1 Banking (3 years)

Malayan Banking Bhd / Maybank Clerk / Teller Banking, cash transactions and customer services

2 Hospitality (9 years)

Shangri-la Hotel Kuala Lumpur Bayu Beach Port Dickson Allson Klana Resort Seremban Pan Pacific KLIA Sepang Summit Hotel Subang USJ Novotel KLCC

Receptionist Supervisor Assistant Manager Lobby Operation Manager Training Executive HR Manager

Front Office operations / Guest services / Trainer / HR Generalist

3 Retails (3 years)

Makro Cash & Carry Dist (M) Sdn Bhd Customer Service Manager Floor Manager

Retail customer service / merchandizing / sales

4 Public Listed Company (6 years)

Mines Marketing Sdn Bhd (a subsidiary of Country Heights Group)

HR Executive until HR Manager HR Generalist (full-spectrum)

5 International Organization (< 1 year)

United Nations University HR Associate Recruitment / Administration

6 MNC (1 year)

Kelly Services (M) Sdn Bhd HR Manager HR Generalist (full-spectrum)

7 SME (since Mac 2013)

Elabram Systems Sdn Bhd HR Senior Manager

HR Generalist (full-spectrum) and Strategist

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Profiling Report from PDA International

Alfred is a systematic, cooperative and collaborative thinker, oriented to following procedure. He works most comfortably and effectively in environments and situations that are structured and well defined. Alfred normally acts in an organized and pre-determined way, in addition to being precise and paying attention to detail. He is cautious in his approach to problems and decisions. He will rarely confront colleagues and normally acts in a prudent and tactful way. He is patient and listens to others carefully, genuinely interested in their ideas, opinions and information. He can best express his thoughts and ideas in a small group or in one-on-one situations. He is a good team worker. Alfred will work to maintain harmony in a group, as he tries to satisfy people in an effort to avoid conflict. Alfred prefers clear and consistent operating procedures and avoiding sudden or abrupt changes. Alfred is motivated by security, consistency and clarity of instructions and rules, as well as receiving constant reassurances that he is doing things well. Alfred will apply a logical and analytical thought process to solve problems. He does not wish to make mistakes and to avoid them will adopt a perfectionist style. http://public.pdainternational.net/alfred_hoh_691046/