REFLECTION2012-2013

Improving lives of individuals, families and communities in need

Temasek Cares CLG LimitedCo Regn No. 200909154Z

60B Orchard Road #06-18 Tower 2The Atrium@OrchardSingapore 238891Tel: (65) 6828 8752Fax: (65) 6828 8652www.temasekcares.org.sg

INITIATING NEW PROGRAMMES TO CARE BETTER FOR SINGAPOREANS

Mission andStrategic Thrusts

Contents

The purpose and mission of Temasek Cares is to contribute to the well-being, dignity and livelihood of needy individuals, families and communities in Singapore, through the following thrusts:

Building PeopleThrough support with dignity for individuals and families in times of need.

Building Capability Through education, training and other initiatives to improve opportunities for livelihood.

Building CommunityThrough fostering racial and religious harmony and promoting understanding across cultures and languages to benefit the underprivileged, poor and needy.

Rebuilding LivesThrough a helping hand for another chance for the disadvantaged individuals, families or communities.

1 Key Highlights FY 2012-20132 Chairman’s Message4 Board of Directors6 Roundtable on Autism9 Programmes for FY 2012-201324 Management Analysis

400People with Special Needs (Employment)

760People with Mental Illness

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Key Highlights FY 2012-2013

14

Programmes

$4.55 million

Programme Grant

s

1,600Parents

and Caregivers

912Disadvantaged Families

4,700

Beneficiaries

658Frail

Elderly

361Children & Youthswith Learning and Developmental Challenges

Chairman’s Message

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Coming Alongside Singaporeans and their Families FY 2012-2013 enabled Temasek Cares (“TC”) to come alongside more than 4,700 Singaporeans and their families. We worked with various stakeholders – Voluntary Welfare Organisations (“VWOs”), government agencies, sector administrators and grassroots organisations for this purpose. Fourteen programmes were initiated, including new and differentiated models of care which:

• provide intervention at student care centres to children with learning needs from socially-challenged families

• build the capacity of the community neighbourhood to care for the elderly sick

• provide respite care for the elderly and their caregivers

• support at-risk youths at the workplace

$4.55 million in grants was committed to these programmes.

Developing New and Differentiated Models of CareTC focused on programmes which build new capabilities in social and health care. We encouraged our partners to pilot differentiated models of care to achieve better outcomes for the clients. An example of a successful proof of concept programme is the Temasek Cares-IMPACTT programme. The pilot programme was started 2 years ago to help parents learn new skills to build better behaviour in their child with special needs. Research studies carried out by our partner, KK Women’s and Children’s Hospital (“KKH”) on more than 1,500 parents have validated the effectiveness of the model. Feedback gathered from parents has also enabled KKH to tailor the model to meet local needs. I am pleased to report that the programme has garnered the funding support of the government and would be extended to even more parents.

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The Temasek Cares-TRiC programme has also made significant progress. TRiC aims to introduce technology-aided therapy in Day Rehabilitation Centres. The first prototypes designed and built by Singapore Polytechnic are in the final stages of development and user trials are expected to commence in late 2013.

Roundtable on AutismWe helped to facilitate a roundtable on autism. For the first time, VWOs and industry leaders came together to map the landscape, identify the care gaps for autistic citizens and develop new solutions. Participants agreed to initiate 4 new programmes which:

• enable families to build a conducive home environment for the child with autism

• support children with autism who are entering preschools or primary schools

• build the capacity of Institutes of Technical Education to integrate students with autism

• provide education bursaries to children with autism from socially-challenged families

More than $2.5 million in grants was committed to these programmes. They will be rolled out progressively over the next 2-3 years.

I am also pleased to report that we gave out 11 new study awards to train early childhood educators and therapists. Upon their graduation, these students will help raise the capability of the special needs sector to support children with learning and developmental needs, including those with autism.

More Funds to Meet New and Emerging NeedsProgramme grants are expected to grow by up to 50% over the next 3 years. When TC was established in 2009, we were gifted with an endowment of $100 million from Temasek Holdings. Shortly after that, $70 million was received under the Ee Peng Liang and Balaji Sadasivan Endowments, which are earmarked to build the capability of the special needs and healthcare sectors respectively. The Temasek Trust was entrusted to act as stewards of the funds. From FY 2013-2014, TC would be drawing more funds from these endowments to meet new and emerging needs in the community. The Directors and I are privileged to be given this opportunity to make an even greater social impact. We would like to extend our gratitude to Temasek Holdings and Temasek Trust for their generosity and guidance.

Thank YouIn closing, I would like to thank our many partners who have worked alongside us to develop and implement meaningful programmes. I am grateful to fellow Directors and the Management team for their contributions and dedication. As we enter our 5th year of operations, we look forward to building new partnerships and to touch the lives of even more Singaporeans.

Sincerely,

Richard MagnusChairman

Board of Directors

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1. Richard MagnusChairman

2. Pang Cheng LianTreasurer

3. Mohd Salleh MaricanDirector

4. Vemala K RajamanickamDirector

5. Goh Yong SiangDirector

6. Benedict CheongDirector

7. Zainul Abidin RasheedDirector

1 4 5

6 72 3

Roundtable on Autism

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Temasek Cares (“TC”) held a roundtable discussion on autism on 19 April 2012. The main objectives of the roundtable were to:

• better understand the autism landscape in Singapore, and the current support structures

• understand the challenges, identify potential service gaps and specific needs

• brainstorm possible new initiatives or pilot programmes, and to facilitate collaboration so as to enhance support structures

The roundtable was co-chaired by Mr Richard Magnus, Chairman of TC and Professor Ho Lai Yun, Director of Department of Child Development at KK Women’s and Children’s Hospital (“KKH”). Attending the roundtable were board members of TC and representatives from KKH, Centre for Enabled Living, National Council of Social Service (“NCSS”), Autism Resource Centre (“ARC”), Autism Association of Singapore, St Andrew’s Autism Centre and Rainbow Centre (“RC”).

Participants acknowledged that more could be done to better support the growing number of children diagnosed with autism spectrum disorder (“ASD”) in the community. This would complement the many early intervention and special needs programmes already put in place by the government.The roundtable identified the following areas as deserving of more community help:

• training and support for parents and caregivers • integration and transition management

• raising quality, establishing standards and building skill sets

• conducting structured research

• support for adults with autism

Following the roundtable, TC provided seed funding under its Ee Peng Liang Endowment to the agencies to develop pilot programmes in response to the needs identified. Our funding enabled KKH to put together a programme to help parents and caregivers provide a safe and conducive home environment for the child with autism. The Asian Women’s Welfare Association (“AWWA”) and RC collaborated on a new programme to help the child with autism to integrate into preschool centres and primary schools. ARC focused on providing support to the child with autism in post-secondary institutions. Lastly, NCSS started bursaries for low-income and needy families with children attending early intervention (“EIPIC”) programmes. The new programmes will be rolled out progressively in FY 2013-2014.

Other programmes already supported by TC which benefit children with special needs include: Therapy Outreach Programme for Preschoolers (TOPPS); programmes to support students with learning and developmental needs from Northlight School and Assumption Pathway School; programme to help parents build better behaviour in their child with developmental needs (IMPACTT); programme to offer employment support for graduates from Metta School; and study awards for therapists and early intervention teachers.

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Programmes from the Roundtable on Autism

SAFE – Building Capability in Homes of Children with AutismThe programme to build capabilities in homes of children with ASD is implemented by KKH and will serve 360 beneficiaries over 3 years. Families are enabled to support the child through home visits by a KKH trans-disciplinary team comprising of a paediatrician, psychologist, occupational therapist, speech and language therapist and case workers. Support is provided in the form of psycho-education, environmental support, communication development and behaviour management. Research on the programme outcomes will be carried out by the National Institute of Education.

Support for Students with Autism in Post-Secondary InstitutionsThis pilot programme by ARC helps students with autism integrate into an Institute of Technical Education (“ITE”) and to complete their studies successfully. The programme, implemented by a team of autism specialists from ARC, will comprise 2 components – (i) needs analysis and direct intervention for students such as social skills training; and (ii) training and consultancy services for ITE to build capability in supporting students with autism. For the 3-year pilot, the programme will cater to an average of 25 students per year.

Transition Programme for Preschoolers with AustismThis pilot programme by RC and AWWA serves children with ASD at different transition points during their preschool years. These children may be attending EIPIC and preschool or transiting from a home programme to preschool. Specialist teams from RC and AWWA help build the capability of preschool centres to:

• implement a Transition Model by KKH which targets the core needs of children with ASD

• work directly with the teachers to manage the core needs of children with ASD and facilitate the implementation of support strategies

The programme will serve 180 children over 2 years and is administered by NCSS.

EIPIC BursaryEIPIC centres provide therapy and early educational support services for children with special needs aged 1 to 6 years. Currently, 17 EIPIC centres run by Voluntary Welfare Organisations serve approximately 1,500 children of which about 50% are diagnosed with ASD. The new EIPIC Bursary programme enables 315 children with special needs from lower-income families to access EIPIC centres. The 2-year programme is administered by NCSS.

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The Temasek Cares-EIPIC Bursary programme enables children from less fortunate families to access early intervention at EIPIC centres.

Photo: Cerebral Palsy Alliance of Singapore

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For FY 2012-2013, Temasek Cares (“TC”) committed $4.55 million in grants to help Voluntary Welfare Organisations run programmes for the benefit of disadvantaged Singaporeans and their families. The grants were set aside to fund 14 multi-year programmes in the areas of Special Needs, Mental Health, Elderly, and Disadvantaged Families and Youths.

Programme Grants – Commitments for FY 2012-2013

SPECIAL NEEDS• IMPACTT (Involving and Motivating Parents &

Caregivers Through Training)• Special Needs Building Capability Project• Transition to Work Programme• Programmes for Students of Assumption Pathway School

AT-RISK YOUTHS / FAMILIES• Project SPARK (Successful Parents And Resilient Kids)• A PLUS (Academic Programme for Learning-Needs and Underprivileged Students)• STAR Award for Ex-Offenders

ELDERLY• TRiC (Technology-assisted Rehabilitation in the Community)• Healthcare Building Capability Project• CAN (Caring Assistance from Neighbours)• iPAL (integrated Promoters of Active Living)

MENTAL HEALTH• iCommunity@North• ESS (Employment Support Services)• YouthReach

Funded programmes were required to have clear and verifiable outcomes, scalable service models and long-term plans for support beyond TC seed funding. Programmes funded under the Ee Peng Liang Endowment were designed to build capability of the Special Needs sector while programmes funded under the Balaji Sadasivan Endowment served to build capability of the Intermediate and Long-Term (ILTC) Care sector.

TC programmes for FY 2012-2013 will help 4,700 beneficiaries. Indirectly, the programmes will also benefit many family members and caregivers. The reported number of beneficiaries excludes those in programmes which commenced in prior years (and hence counted earlier) but are still listed as programme grant commitments for FY 2012-2013.

Programmes for FY 2012-2013

Focus Areas of Funding(% of Total Funding)

At-riskYouths / FamiliesElderly

23%

24%

27%

26%

Mental Health

Special Needs

The IMPACTT programme is a partnership with KK Women’s and Children’s Hospital (“KKH”) to train parents to manage difficult behaviour in their child with diverse developmental needs. These children have diverse developmental conditions, like delays in cognitive, speech, communication and social development. Families receive training in Signposts – a parenting programme designed by the Parenting Research Centre of Australia for families with children in the 3 - 15 years age group. Temasek Cares provided seed funding to make the programme affordable to needy families, establish the effectiveness of the programme model and adapt it to suit the local context.

Since 2011, more than 1,500 parents have undergone training through IMPACTT. 184 personnel from early intervention centres, preschool centres, special schools, family service centres and other voluntary welfare organisations have been trained and certified as Signposts facilitators.

Findings on IMPACTT’s outcomes and effectiveness have established that parents felt less stress and more empowered after completing the training. They also reported better behaviour and developmental outcomes in the child with developmental needs.

With the success of the programme, KKH has plans to translate IMPACTT training materials into the major languages of Singapore to reach out to more parents.

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IMPACTT(Involving and Motivating Parents & Caregivers Through Training)Partner: KK Women’s and Children’s Hospital

Research Outcomes for IMPACTT Based on 1,000 standardised questionnaires administered before and after attending Signposts training under the IMPACTT programme, parents have rated themselves as being significantly less hassled, stressed, depressed and anxious after completing the 5-week programme. They also reported being more confident and satisfied with their ability to manage their child, and rated their child’s behaviour as having improved. Furthermore, the findings were maintained 3 months after completion of the programme, indicating the maintenance of skills acquired over time. The number of fathers participating in the programme was noted to be higher than that in a similar study in Australia, and this may be indicative of better couple participation in Singapore. Given the above outcomes, the IMPACTT programme has clearly demonstrated the benefits of providing parents with training to manage their child’s challenging behaviours. - KKH Department of Child Development

Transition To Work ProgrammePartner: Bizlink Centre

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Disadvantaged students face many challenges in securing and sustaining employment after they leave school. Having graduated at a young age, they often lack the maturity and skills to cope in the workplace. In a survey conducted by Bizlink Centre, the common reasons cited by the graduates for attrition at the workplace are:

• inability to get along with co-workers or supervisor

• influence of friends who have quit

• inability to cope with hardship and problems at work, such as long hours, manual labour, being reprimanded by customers

• lack of interest and confidence

• lack of parental support

These school leavers may not be well served by existing employment support programmes which target mainly older adults. Many also do not qualify for support under programmes for persons with special needs. To meet this gap, Temasek Cares and Bizlink have put together a pilot programme to help young school leavers to transit to the workplace. Funded under the Ee Peng Liang Endowment, this programme aims to serve 200 school leavers over 2 years.

Under the programme, each school leaver undergoes a vocational assessment carried out by occupational therapists and psychologists at Bizlink. They are then placed in the most suitable job and supported in the workplace by job coaches. The job coaches work with employers to build a supportive work environment. The school leaver is further supported by teachers, family social workers and alumni officers of participating schools, such as Northlight School and Assumption Pathway School.

This case management approach helps bring together all the stakeholders to ensure a smooth transition to the workplace for the young school leaver.

Photo: Bizlink Centre

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Special Needs Building Capability Project Partner: National Council of Social Service

Programmes for Students of Assumption Pathway School

The Special Needs Building Capability Project offers study awards to help the special needs sector recruit and train more skilled manpower. Award recipients must have passion for the sector, and agree to serve in an approved Voluntary Welfare Organisation for a period of time upon graduation. Since 2011, the project has given out 22 awards to students preparing to become physiotherapists, occupational therapists, speech therapists and early intervention teachers.

The project has been given additional grant funding to offer more study awards. For 2013, the number of awards for early intervention teachers has been increased to 15. Several new incentives have also been added to make the awards more attractive. The project is administered by the National Council of Social Service and funded through the Ee Peng Liang Endowment under Temasek Cares.

Award Recipients:

Ang Cai Wen, Brenda Tan Yan Ni, Eleanor Tan Yin Shi, Goh Yee Chee and Wong Pei Shan Diploma in Child Psychology and Early Education, Ngee Ann Polytechnic

Athirah Bte Rosli, Cristy Ang Cin Yin, Julia Tan Shu En, Png Jia Min and Zulaikha Binte Ismail Diploma in Early Childhood Education, Ngee Ann Polytechnic

Michelle Yap Jia Qi Diploma in Early Childhood Education, Temasek Polytechnic

Nadiah Binte Muhamed Amin Diploma in Physiotherapy, Nanyang Polytechnic

Temasek Cares (“TC”) strengthened its support for disadvantaged students in Assumption Pathway School with a new grant to provide education bursaries and learning support specialists. Education bursaries are given to students from low-income families to help them with educational-related expenses. Learning support specialists such as a literacy coach and an educational psychologist help students with learning needs to better access the curriculum. TC also funds a programme to provide a family social worker to assist students from dysfunctional families.

Photo: Temasek Cares

Young Dawn Patricia Chuan YuMaster of Science (Speech & Language Pathology), National University of Singapore

Photo: Temasek Cares

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Yap Zhi Yuan, 18, a graduate from Northlight School, found employment as a Retail Assistant through the Temasek Cares-Transition To Work programme which provides vocational assessment, job screening, job matching and job support to young, disadvantaged students.

Photo: Bizlink Centre

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A PLUS (Academic Programme for Learning-Needs and Underprivileged Students)Partner: Yayasan MENDAKI

School-based student care centres provide care for primary school students aged 7 - 14. The centres operate within the school’s compound and are run by Voluntary Welfare Organisations or by private operators.

Many of the students in school-based student care centres come from low-income or disadvantaged families. These students benefit from the structured before- or after- school care and supervision provided by the centres. Currently, most of these centres focus on providing pastoral care. Very few centres are adequately resourced to provide structured academic support for students.

The pilot programme by Yayasan MENDAKI and Temasek Cares aims to build the capability of student care centres to support students who are slower learners. The programme aims to serve more than 240 students over 2 years in 2 school-based student care centres. Each centre is resourced with more teachers to help students improve their literacy, numeracy and I.T. skills. Students with learning needs receive support from an external learning needs specialist. The anchor concept is social and emotional learning. All the students will be equipped with social and emotional competencies to help them become successful citizens in the future.

The programme also provides financial support for needy families who need more help with the programme fees.

STAR Award for Ex-OffendersPartner: Yellow Ribbon Fund

The Yellow Ribbon Fund - Temasek Cares STAR Award helps ex-offenders rebuild their lives. The programme offers bursaries to financially-needy ex-offenders to help them with the cost of skills and vocational training. This training will help them to gain new skills so that they can obtain employment and be self-sufficient, both of which are key milestones in their efforts to reintegrate into society.

Temasek Cares is reaffirming its support for ex-offenders with a new grant to support 15 STAR awards for another year.

Photo: Yayasan MENDAKI

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The Temasek Cares-A PLUS programme provides structured academic support for children in school-based student care centres. Specialised support is available for children who have learning or developmental needs.

Photo: Yayasan MENDAKI

Healthcare Building Capability ProjectPartner: Agency for Integrated Care

The Healthcare Building Capability Project offers study awards to help the Intermediate and Long-Term Care (“ILTC”) sector recruit and train more skilled manpower. The programme was put in place in response to the chronic shortage of therapists and nurses in the sector. Upon graduation, award recipients agree to serve in an approved ILTC institution of their choice for an agreed period of time. Since 2011, the project has given out 7 awards to train therapists and nurses. Temasek Cares reaffirmed its commitment to the ILTC sector with a new grant to fund 12 new awards for another 2 years. This includes a new award, the Diploma in Healthcare Administration. The project is administered by the Agency for Integrated Care (“AIC”) and funded through the Balaji Sadasivan Endowment under Temasek Cares.

Award Recipients:

Ms Nur Atiqah binte Sidek Diploma in Physiotherapy, Nanyang Polytechnic

Mdm Liaw Lay Kian NITEC in Nursing, ITE College East

Selection Committee:Ms Philomena Liew, Assistant Director of Nursing, Changi General Hospital • Ms Vivian Lim, Vice-President, Singapore Physiotherapist Association • Ms Florence Cheong, President, Singapore Association of Occupational Therapist • Ms Doris Chan, Manager (Clinical), Nanyang Polytechnic • Ms Aw Thong Lin, Lecturer, School of Health Sciences, Ngee Ann Polytechnic • Ms Mae Tang Sheue Yin, Covering Course

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Manager/Section Head, Nursing Department, School of Applied and Health Sciences, ITE College East • Mr Tay Wei Sern, Deputy Director, Health Sciences & Course Manager, Allied Health, ITE College East and Representatives from AIC and Temasek Cares.

TRiC (Technology-assisted Rehabilitation in the Community)Partner: Agency for Integrated Care

TRiC helps to build new capabilities in Day Rehabilitation Centres (DRCs) in Singapore. The Agency for Integrated Care and Singapore Polytechnic (SP) will develop and test-bed technologies that aim to increase the operational efficiency of the centres and improve clinical outcomes for patients. Temasek Cares is providing seed funding for 4 projects through the Balaji Sadasivan Endowment.

Prototypes for the 4 projects are in the final stages of completion and user trials are expected to commence in late 2013. SP is working closely with DRCs operated by St. Andrew’s Community Hospital and Asian Women’s Welfare Association on the design and testing of equipment, as well as to gather feedback from patients and staff. Final prototypes are expected to be implemented over the next 1-2 years.

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Mdm Liaw Lay Kian (left) received a study award under the Temasek Cares-Healthcare Building Capability Project. She is pursuing a 2-year NITEC in Nursing diploma course at ITE College East.

Photo: Agency for Integrated Care

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CAN (Caring Assistance from Neighbours) Partner: Agency for Integrated Care

The number of elderly living alone in Singapore is projected to reach 61,000 by the year 2020 and 83,000 by 2030. More than 70% of them are aged between 61 - 80 years old and suffer from chronic illnesses such as hypertension, hyperlipidemia and diabetes.  Nearly 15% have psychiatric conditions such as dementia and depression. Seniors living alone without caregiver support often do not manage their medical conditions well.  They do not, or are unable to, comply with their prescribed medication regime or treatment plan due to denial, low health literacy or medicine fatigue. As a result, they are at risk of accelerated deterioration of their health. The Agency for Integrated Care (“AIC”) and Temasek Cares have set up a pilot programme, known as CAN (Caring Assistance from Neighbours), to help the vulnerable elderly better manage their health condition. Under the programme, trained community caregivers visit the elderly at home to monitor their health and provide assistance on a daily basis.  They assist the elderly to understand their illness, remind them to take their medication and measure key health indicators. The daily monitoring will help pick up negative changes in health earlier and result in more timely medical intervention. Such an approach to chronic disease management would strengthen the neighbourhood support system and allow more elderly to age in place.

The pilot programme targets 2 districts in the Taman Jurong and Bukit Merah areas which have a high concentration of elderly. It aims to serve 100 clients over 2

years.  A network of 20 community caregivers recruited from the neighbourhood provide the following services:

• ensuring medicine is taken correctly and on time

• measure blood pressure, heart rate, blood glucose, weight as needed

• assist with medical and therapy appointments

• befriend and link elders to appropriate services required

 The community caregivers are supervised by trained registered nurses and case managers at neighbourhood Senior Activity Centres. If the pilot programme is successful, AIC plans to expand the network of community caregivers to more districts.

Photo: Temasek Cares

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iPAL (integrated Promoters of Active Living) Partner: Agency for Integrated Care

The number of residents in Singapore aged 65 years and above will increase to 900,000 by the year 2030. There will be more seniors suffering from Alzheimer’s, dementia, depression and other mental health conditions. While support services are available at Dementia Day Care Centres, alternative programmes are needed to allow the elderly with mental health conditions to age in place. The elderly with dementia who remain at home depend on caregivers for support. However, many caregivers do not sufficiently understand the illness and lack the necessary skills to provide optimal care. Caregivers also find it increasingly difficult and stressful to manage as the disease progresses.

The Agency for Integrated Care, Khoo Teck Puat Hospital (“KTPH”) and Temasek Cares have set up a programme, iPAL (integrated Promoters of Active Living), to provide meaningful and stimulating activities to the elderly with dementia in their homes. Such activities help the elderly to maintain their cognitive, physical and mental functions. The visits also provide respite for family members so that they may attend dementia training sessions or participate in support networks. 

The dementia team at KTPH provides a structured training curriculum to train care providers in dementia care.  They will also provide ongoing support to the care providers when needed. This will significantly increase the capacity of the community to support the growing number of elderly with dementia. 

The programme aims to serve 200 elderly and their caregivers over 3 years. It will focus initially on families in the Northern regions of Singapore which are part of the Temasek Cares-iCommunity@North programme. If successful, the programme will be extended to more needy families throughout Singapore. This programme is funded under the Balaji Sadasivan Endowment.

Photo: Temasek Cares

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The Temasek Cares-TRiC programme enables Singapore Polytechnic and Day Rehabilitation Centres to develop and test-bed technology-aided therapy devices to improve patient outcomes.

Photo: Agency for Integrated Care

iCommunity@North Partner: Agency for Integrated Care

iCommunity@North is a 2-year programme that provides integrated medical and social services for elderly with dementia and mental illness.  This integrated network brings together agencies from social services, healthcare and the community to provide services through existing community support systems like senior activity centres, family service centres, wellness centres, general practitioners and hospitals.  The services are delivered through teams known as Community Intervention Team (“COMIT”) and Community Resource, Engagement and Support Team (“CREST”).

The Agency for Integrated Care has selected the northern region of Singapore to implement the first phase of the community mental health village. The Thye Hua Kwan Moral Charities runs  the CREST programme which focuses on increasing mental health awareness through outreach, recognise seniors with early signs and symptoms of dementia, and provide basic emotional support to clients and caregivers.  O’Joy Care services runs the COMIT team which provides counselling, psycho-education and care coordination to clients as well as caregiver training and support. Khoo Teck Puat Hospital (“KTPH”) provides training and resource expertise support for the CREST and COMIT community partners. The linkages, referral processes and service models employed between these programmes and KTPH may be developed and extended to other community-based services such as Dementia Day Care and Day Rehabilitation Centres in later phases.

Employment Support ServicesPartner: Singapore Anglican Community Services

Started in 2010, the Employment Support Services programme provides employment support to persons recovering from mental illness. Under the programme, the Singapore Anglican Community Services works closely with both the employer and employee to ensure a conducive work environment and proper job fit. Emphasis is also placed on creating awareness and acceptance at the workplace. Temasek Cares continued its support for this programme with a new grant to assist 250 beneficiaries.

YouthReachPartner: Singapore Association for Mental Health

YouthReach provides community-based support to youths with severe mental challenges and their families. These challenges include schizophrenia, mood disorders, anxiety and obsessive-compulsive disorder. The programme works with family members, caregivers and other community partners to help the child develop social and functional competencies to function safely within the family and the community. Since 2009, Temasek Cares has provided funding to enhance the programme with a 24-hour helpline and a mentorship component. More than 200 children and their families have benefited from this programme.

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YouthReach is a programme supported by Temasek Cares which helps youths with mental challenges to integrate with the community.

Photo: Singapore Association for Mental Health

Programme Listings & Contacts for FY 2012-2013

Special NeedsTemasek Cares – IMPACTTKK Women’s and Children’s HospitalTel: 6337 7646, Email: angela.tang.sc@kkh.com.sg

Temasek Cares – Special Needs Building Capability ProjectNational Council of Social ServiceTel: 6589 5516, Email: chua_sok_hoon@ncss.gov.sg

Temasek Cares – Transition To Work ProgrammeBizlink CentreTel: 6449 5652, Email: epd-info@bizlink.org.sg

At-risk Youths / FamiliesTemasek Cares – Project SPARKYayasan MENDAKITel: 6478 3108, 6478 3103Email: karmila@mendaki.org.sg

Temasek Cares – A PLUSCHAMPS Network School Based Student Care CentreYayasan MENDAKITel: 6270 4230, Email: rahidah@mendaki.org.sg

Temasek Cares – STAR AwardsYellow Ribbon Fund SecretariatTel: 6214 2867, Email: koh_shukai@score.gov.sg

Programmes for Students of Assumption Pathway SchoolAssumption Pathway SchoolTel: 6879 3900, Email: aps@ite.edu.sg

ElderlyTemasek Cares – TRiCAgency for Integrated CareTel: 6603 6961, Email: eric.ck.ho@aic.sg

Temasek Cares – Healthcare Building Capability ProjectAgency for Integrated CareTel: 6603 6800, Email: tcsa@aic.sg

Temasek Cares – CANAgency for Integrated CareTel: 6603 6832, Email: joel.yong@aic.sg

Temasek Cares – iPALAgency for Integrated CareTel: 6632 1105, Email: sylvia.yap@aic.sg

Mental HealthTemasek Cares – iCommunity@NorthAgency for Integrated CareTel: 6632 1006, Email: wei.tak.choo@aic.sg

Temasek Cares – Employment Support ServicesSingapore Anglican Community ServicesTel: 6584 4633, Email: ess@sacs.org.sg

YouthReachSingapore Association for Mental HealthTel: 6593 6424, Email: samhyr@singnet.com.sg

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Management Analysis

In FY 2012-2013, Temasek Cares (“TC”) committed $4.55 million in grants to fund 14 Programmes. $3.17 million was drawn from the Main Endowment for programmes that enhance the lives of socially-challenged Singaporeans and their families. $0.69 million each from the Ee Peng Liang Endowment and the Balaji Sadasivan Endowment went towards programmes which build the capability of the social service sector and healthcare sector respectively. The programmes, when fully implemented, are expected to benefit more than 4,700 clients. Indirectly, the programmes also benefit many caregivers and family members.

Programme grants committed in FY 2012-2013 grew by 36% over the previous year while the number of clients served increased by 33%. This represents the 4th year of growth in both programme grant funding and clients served since the inception of TC in 2009. From FY 2013-2014, programme grant funding is expected to increase significantly. TC will be drawing on a larger percentage of its endowments to meet the needs of more Singaporeans and their families. This includes the $2.5 million set aside for new programmes identified during the roundtable on autism.

The expense ratio for FY 2012-2013 is 11%. This is in line with our target of keeping the expense ratio at less than 15%. The expense ratio is calculated as the ratio of operating and capital expenditure to committed programme grants plus expenditure for the year. Grants

are committed during the year for multi-year programmes which are rolled out progressively. Actual funds disbursed would depend on the stage of implementation and on satisfactory achievement of agreed milestones and outcomes.

Higher manpower costs were incurred due to the addition of a contract staff. The additional staff was needed to help manage the growth in grant funding and number of programmes supported. Higher operating expenses were also incurred in producing the annual report in the 4 national languages. However, savings were achieved in rental expenses. TC operates from the International Involvement Hub (i2Hub), a rent-free space decanted from the refurbishment of The Atrium@Orchard and earmarked for philanthropic organisations.

Management has put in place more support structures to cater for the expected growth in programme grants from FY 2013-2014. The management team will be strengthened with the conversion of the contract staff to a permanent staff. A knowledge management system will be put in place to support the day-to-day work of the team.

Management TeamMs Woon Saet Nyoon, General ManagerMr Kee Kirk Chuen, Deputy General Manager

Key Highlights FY 2012-2013

3-Year Highlights

$4.55 millionProgramme Grants

14Programmes

4,700Beneficiaries

11%Expense Ratio

Programme Grants

15

3,200

3,750

15

$3.33m

$3.07m

$4.55m

14

4,700

No. of Programmes

No. of Beneficiaries

FY 2010-2011

FY 2011-2012

FY 2012-2013

The Directors’ Report and Financial Statements for FY 2012-2013 are available at www.temasekcares.org.sg

REFLECTION2012-2013

Improving lives of individuals, families and communities in need

Temasek Cares CLG LimitedCo Regn No. 200909154Z

60B Orchard Road #06-18 Tower 2The Atrium@OrchardSingapore 238891Tel: (65) 6828 8752Fax: (65) 6828 8652www.temasekcares.org.sg

INITIATING NEW PROGRAMMES TO CARE BETTER FOR SINGAPOREANS