reducing risk, improving quality & facilitating credit · 2018. 10. 1. · the ibuild mobile...
TRANSCRIPT
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Reducing Risk, Improving Quality
& Facilitating Credit
RHLF Annual Workshop, September 2018
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What is iBuild?
Why do we need iBuild?
Who benefits?
How can iBuild be used in
South Africa?
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Let’s Check it Out
What is ?The iBUILD mobile application for
customers is a citizen-to-citizen (C2C) housing market disruption tool that
empowers people to build, reversing their housing plight through small-
scale construction based on individual need
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Design Dream Project Direct order from suppliers
Seek Financing
Track
Work
Progress
Pay Via
Mobile
App
solution overview
Proj. Management & Reporting
Mobile wallet paymentsGet a Loan
Contractor Marketplace
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Meet Lindiwe!
How do I manage the
work?
How much and what
type of materials?
Who can help me
build?
What can I afford to
build?
Can I get a loan to
help finance?
How do I make
payments?
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We leverage technology to solve problems in housing
We create an ecosystem on a trusted digital platform for all these
stakeholders to interact throughout the housing construction process.
HomeownerConstruction Materials Construction Labor
Workers
Architect
Design Services Financing
Housing Delivery Pipeline
We create an ecosystem on a trusted digital platform that allows all stakeholders to interact
throughout the housing construction process.
Our Goal: To provide digital tools and enable payments in a shared ecosystem
Lender
Supplier Contractor
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iBUILD in Action: Customer Module
Search & Apply
for Financing
Review Quotes & Select
a Contractor
Manage Budget &
Construction
Pay Suppliers
& Contractors
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Android
Feature
No usage
Ownership of mobile phones in South Africa
Feature Phone
Ownership
29%
Smart Phone
Ownership
69%
2017
2% do not have a mobile device
Sales climbed 28%,
3 million units soldSales dipped to
13.7% in 2017
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What If I Don’t Have a Smart Phone?
Search & Apply
for Financing
Review Quotes & Select
a Contractor
Manage Budget &
Construction
Pay Suppliers
& Contractors
iBUILD® is designed to allow users to access the platform via SMS short code messages or USSD
menus.
1) Apply for
loan
2) Review
lenders
1) Review
Bids
2) Select
Contractor
1) Check
Balance
2) Transfer
funds
1) Pay
Material
Supplier
2) Pay
Contractor
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South Africa is being changed by technology
We create an ecosystem on a trusted digital platform for all these
stakeholders to interact throughout the housing construction process.
Largest communications provider owns no infrastructure.
Skype
Largest media company creates no content.
Facebook
Largest hospitality company owns no real-estate.
Airbnb
Technology creates the opportunity for Citizen to Citizen (C2C) applications to solve real world problems.
UberLargest taxi service owns no taxi vehicles.
Leading software & services brand monetizes people, not software.
Google
South Africans response to Airbnb with over30,000 listingsacross Africa.
Afristay
SweepSouth connects you with a cleaner in minutesthrough their easy booking system.
SweepSouth
Thundafund is the leading crowdfunding platform for innovation & the creative economy.
Thundafund
wiGroup has developed leading Loyalty & Rewards and mCommerce products.
wiGroup
Courier and delivery service
WumDrop
& South Africa is changing technology
Global Technology Companies South African Born Technology Companies
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What is iBuild?
Why do we need iBuild?
Who are the main actors?
How can iBuild be used in
South Africa?
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Defining the Problem in South Africa:
Conventional
Developments Are
Too Expensive
Among lower-income
households (below
R20k/month) in South
Africa (over 17 million) 1 ,
alternative housing
schemes such as
incremental housing are
the only available
options.2
Financial Inclusion
is more than just
access to credit and
banking
Universal access to financial
services is lagging with a
reported close to 2-billion
adults around the world still
lacking access to an
account. 3 In South Africa,
34% of 15+ year olds
remain unbanked. 4
Note: See appendix Slide for research sources
Construction
Industry remains
highly unregulated
Need for risk
reduction in the Loan
Process
In South Africa, the lack of
income verification and
visibility makes lending to
informal earners very
difficult. To reduce the risk
of lending to this market,
lenders can use saving
records, informal
employment records as
credit requirements.
One in every six adults who
work in South Africa, work
in the informal sector with
most of those informal
employing enterprises in
the construction industry. 5
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Global Population Growth & the Housing Gap
“If current trends in urbanization and income growth
persist, the affordable housing gap would grow from 330
million households to 440 million by 2025, leaving at
least 1.6 billion people living in substandard
housing.”- McKinsey & Co.
“The world's population will increase from
7.2 billion today to 8.1 billion in 2025”- U.N. Dept. of Economic & Social Affairs
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What Does This Mean?Meeting the shortfall for available affordable housing in South Africa
cannot be solved by conventional private sector development
methodologies.
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The benefits of Incremental Housing Construction
Fix issues with
homes that have
arisen over time such
as leaks
Link home up to
power, water, or
sanitation services or
solutions
Upgrade the quality of
home with new
materials
Repair Existing
Home
Build dream over time
starting with the
foundation until
complete
Add More
Room(s)
Provision New
Utilities
Improve
Structure
Save & Build In
Stages
Expand the size of
the home by adding
more rooms such as
bathrooms or
bedrooms
Incremental Housing adapts and improves housing based on evolution of the family’s needs and financial resources over time.
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Global Opportunity
New homes,
housing improvements,
or incremental building*
Consumer
Spending
Annual Housing Market
$1.7 Trillion
*15% of annual consumption based on World Bank data for 2016 (targeted countries only) **Asia Pacific GSMA report 2017 ***GSMA Mobile Money Report 2017 ****Numbers are only for our 40 target countries listed in Appendix
3.9 Billion people in
developing countries will
have smart phones by 2020**
Smartphone Subscribers
3.9 Billion
Smartphone
Usage
Subscriptions in developing
countries grew over 525%
from 2012 to 2017***
Mobile Money Accounts
629 Million
Mobile Money
Usage
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Global Impact
$11.3 Trillion USD
Total Consumption
$1.7 Trillion USD
Total Household Spend
4.9 Billion
Total Population
1.2 Billion
Total Households
3.7 Billion
Total Housing Transactions
Country
2016 Household
Consumption
(Billions of USD)
Estimate
Housing Spend
(Billions of USD)
Population
(Millions)
Households
(Millions)
Housing
Transactions
(Millions)
Population/
Consumption
Ratio
Start
Quarter
Africa $1,109.8 $166.5 775.0 193.7 581.2
Kenya $56.3 $8.4 48.5 12.1 36.3 1.00 Y1 - Q1
South Africa $175.3 $26.3 55.9 14.0 41.9 2.13 Y1 - Q4
Zambia $10.8 $1.6 16.6 4.1 12.4 0.27 Y3 - Q2
Nigeria $377.3 $56.6 186.0 46.5 139.5 5.27 Y3 - Q3
Ethiopia $50.8 $7.6 102.4 25.6 76.8 1.51 Y4 - Q1
Uganda $18.5 $2.8 41.5 10.4 31.1 0.59 Y4 - Q3
Rwanda $6.4 $1.0 11.9 3.0 8.9 0.18 Y4 - Q4
Congo, Dem. Rep. $25.4 $3.8 78.7 19.7 59.1 1.04 Y5 - Q2
Cameroon $22.7 $3.4 23.4 5.9 17.6 0.44 Y5 - Q3
Ghana $27.6 $4.1 28.2 7.1 21.2 0.54 Y6 - Q4
Cote d'Ivoire $23.6 $3.5 23.7 5.9 17.8 0.45 Y7 - Q1
Egypt, Arab Rep. $275.5 $41.3 95.7 23.9 71.8 3.43 Y7 - Q4
Tanzania $29.2 $4.4 55.6 13.9 41.7 0.83 Y8 - Q3
Botswana $7.4 $1.1 2.3 0.6 1.7 0.09 Y9 - Q3
Liberia $3.0 $0.5 4.6 1.2 3.5 0.07 Y9 - Q4
Malawi $4.4 $0.7 18.1 4.5 13.6 0.23 Y10 - Q2
Asia $7,426.5 $1,114.0 3,667.7 916.9 2,750.8
India $1,331.0 $199.6 1,324.2 331.0 993.1 25.48 Y3 - Q1
Indonesia $537.6 $80.6 261.1 65.3 195.8 7.47 Y5 - Q1
Philippines $224.3 $33.6 103.3 25.8 77.5 3.06 Y5 - Q4
Bangladesh $153.1 $23.0 163.0 40.7 122.2 3.04 Y6 - Q2
Pakistan $223.2 $33.5 193.2 48.3 144.9 3.98 Y6 - Q3
Cambodia $15.2 $2.3 15.8 3.9 11.8 0.30 Y7 - Q2
China $4,404.6 $660.7 1,378.7 344.7 1,034.0 53.34 Y7 - Q3
Thailand $206.3 $30.9 68.9 17.2 51.6 2.54 Y8 - Q4
Malaysia $162.7 $24.4 31.2 7.8 23.4 1.77 Y9 - Q1
Nepal $17.9 $2.7 29.0 7.2 21.7 0.46 Y10 - Q1
Vietnam $140.7 $21.1 92.7 23.2 69.5 2.21 Y10 - Q1
Lao PDR $10.2 $1.5 6.8 1.7 5.1 0.16 Y10 - Q2
Latin America $2,742.7 $411.4 528.7 132.2 396.6
Mexico $715.7 $107.4 127.5 31.9 95.7 7.67 Y3 - Q4
Colombia $177.2 $26.6 48.7 12.2 36.5 2.08 Y4 - Q2
Peru $124.8 $18.7 31.8 7.9 23.8 1.44 Y6 - Q1
Brazil $1,149.8 $172.5 207.7 51.9 155.7 12.35 Y8 - Q1
Argentina $359.5 $53.9 43.8 11.0 32.9 3.65 Y8 - Q1
Honduras $16.7 $2.5 9.1 2.3 6.8 0.24 Y9 - Q1
Haiti $7.2 $1.1 10.8 2.7 8.1 0.18 Y9 - Q2
Guatemala $58.5 $8.8 16.6 4.1 12.4 0.69 Y9 - Q2
Dominican Republic $49.9 $7.5 10.6 2.7 8.0 0.55 Y9 - Q3
Bolivia $23.4 $3.5 10.9 2.7 8.2 0.32 Y9 - Q4
El Salvador $23.8 $3.6 6.3 1.6 4.8 0.28 Y10 - Q3
Costa Rica $36.3 $5.4 4.9 1.2 3.6 0.37 Y10 - Q4
Total $11,279.1 $1,691.9 4,971.4 1,242.8 3,728.5
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What is iBuild?
Why do we need iBuild?
Who benefits?
How can iBuild be used in
South Africa?
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.
.
.
.
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Families find it difficult to navigate
the construction process and have
no means to verify quality.
Architects are often disregarded,
resulting in poor quality buildings that
may lead to collapse.
Lenders often don’t trust that the
homes will actually be built because
there is no transparency.
Challenges for actors within the current housing ecosystem
Informal construction workers
lack a clear pathway to grow in
their trade.
Suppliers don’t have the digital
tools to market and manage
accounts for the bottom of the
pyramid.
Contractors find it difficult to identify,
manage & pay skilled workers.
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How can Lindiwe benefit?
LOAN OFFICER MANAGEMENT
Assign client leads and active loans to staff
LOAN APPLICATION REVIEW
Review client application and project details
DISBURSEMENT MANAGEMENT
Digital wallet payments linked to performance
LOAN PRODUCT ADVERTISING
Advertise loan products and get customer leads
CONTRACTOR MARKETPLACE
Receive quotes and hire rated Contractors
FIND FINANCING
Search home finance offerings & apply
PAYMENTS & FINANCIAL TRANSPARENCY
Digital wallet payments linked to performance
PROJECT MANAGEMENT TOOLS
Monitor progress via status updates w/ photos
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How can Lenders benefit?
LOAN OFFICER MANAGEMENT
Assign client leads and active loans to staff
LOAN APPLICATION REVIEW
Review client application and project details
DISBURSEMENT MANAGEMENT
Digital wallet payments linked to performance
LOAN PRODUCT ADVERTISING
Advertise loan products and get customer leads
LOAN REPORTING & ANALYTICS
Reporting that meets the criteria of regulatory industry
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How Does iBUILD Support the Housing Loan Lifecycle?
Lead Generation/
Pre-Approval
Underwriting/
Loan ApprovalContractor Selection
Disbursement
ManagementReporting Collections
Loan Product
Advertising
Contractor
Marketplace
Digital
DisbursementsiBUILD Analytics
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Wholesale
Lender
Retail
Lender
Homeowner
(customer)
Supplier/
Contractor
Workers
(e.g. artisans)
What does this mean for Wholesale Lending?
Wholesale LenderRetail Lender 2
Retail Lender 1
Retail Lender 3iBUILD WALLET
The iBUILD® wallet allows for full traceability of funds from disbursement, to contractor/supplier
payment, and payment of workers which can then be reported back for analysis
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How can this be used for Analytics
Regular Reporting Tailored to NeedsSpecific reports can be designed to track overall disbursement activity, loan
officer performance, applications, and more.
Status of FundsCheck on balance of funds sent at each stage and create a deeper
understanding of where the disbursements go.
Detailed Drill Down CapabilitiesDrill down into individual payments to contractors and suppliers by
homeowners and leverage information for better risk profiling.
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How can this be used for Analytics?
Summary Funds by Bank
Contractor Activity
Map of Construction Projects
List of Construction Loans
Loan Funding Details
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iBuild partnerships scale our ecosystem and impact
Expertise and best of breed mobile iOS and Android Platform (Mobile 1st) to create a scalable solution.
IBM
Latest payment technologies and card NFC technology for mobile apps.
MasterCard Labs for Financial Inclusion
Piloting within their home loan businesses in Zambia and South Africa for C2C user growth.
Sofala CapitalHabitat for HumanityConducting a case study in East Africa to examine scalability and usability to enable C2C growth through their partners.
Large international construction material manufacturers. Establishing special discount programs for iBUILD C2C users.
St. Gobain
Large international construction material manufacturers. Establishing special discount programs for iBUILD C2C users.
International Finance Corporation
Global Partners South African Partners & Supporters
Thuthukani
Integrating mobile transactional products to expand wallet services across South Africa.
wiGroup
Providing real time routing of payment services to connect users of the platform through a wallet
YoManE
Piloting within their home loan businesses in South Africa for C2C user growth.
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Our field Ambassadors strengthen the ecosystem
We place field personnel to provide support to all our types of users and actively build our user base
through strategic marketing and partnerships.
Responsibilities
● Train loan officers
● Recruit contractors & clients
● Verify Contractors
● Provide User Support
● Be the face of iBUILD® to the users
Attributes● Team players
● High energy & outgoing
● Must be local
● Understands housing finance
● Understands the housing process
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What is iBuild?
Why do we need iBuild?
Who benefits?
How can iBuild be used in
South Africa?
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How does this work in practice for Lindiwe?
Lives in Mamelodi, South
Africa
Earns 100 – 200 ZAR per
day selling chisa nyama
Gets paid in cash
Lindiwe lives in Mamelodi, South Africa in an informal structure despite her regular income selling chisa nyama.
R
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Can Lindiwe get financing?
Lindiwe reviews loan offerings, applies, and funds are disbursed direct to iBUILD wallet.
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Loan Officer reviews application
Manage Applications Review Client Details Review Client Project Approve Loan
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How does Lindiwe make payments?
Lindiwe validates contractor or supplier delivery and pays directly via iBUILD wallet.
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How does iBuild transform the existing ecosystem?
Operational Model with iBUILD®
CONTRACTOR MARKETPLACE
Get bids digitally and find vetted contractors with
documented work histories.
DIGITAL TECHNICAL SERVICES
Browse digital catalog of designs with cost estimates and
receive discounted architect services digitally.
DIGITAL PAYMENT DISBURSEMENTS
Digital wallet disbursement payments linked to performance
that is documented and validated.
PROJECT MANAGEMENT TOOLS
Monitor progress via digital status updates with photos.
Current Operational Model
Find a Reliable Contractor
Word of mouth search and constant research to ensure
contractor is trustworthy to have confidence in quality.
Design Home & Estimate BOQ
Minimal understanding of costs and high fees for professional
architects that are unaffordable.
Manual Disbursement of Funds
Loan officers and customers have to manage the transfer of
funds manually and have minimal tools to verify.
Track Progress of Construction
Loan officers or customer need to inspect sites and manage their
own record keeping for each project.
iBUILD® creates a communication ecosystem that links the various stakeholders through a single trusted platform.
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Where is iBUILD already operating?
Kenya India Nigeria Indonesia
NATIONWIDE LAUNCH
OCTOBER 2018
ADOPTION
OCTOBER 2018
CUSTOMER VALIDATION
PRE-LAUNCH 2019
CUSTOMER VALIDATION
PRE-LAUNCH 2019
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Thank You
chris.tine.lara
SA mobile:+27 723 31 1385
Together, we will empower the world to build.