Global Head of People and CultureRecruitment Pack

Raleigh’s visionOur vision is for young people everywhere to be able to change the world

And we achieve this by empowering young people with the skills, experience and connections to be leaders of change

Raleigh therefore exists to create youth-driven change that lasts

Raleigh International is a youth-driven sustainable development charity. We focus on working for and with young people to inspire and make positive change in four areas: promoting youth in civil society, providing access to safe water and sanitation, protecting vulnerable environments and building livelihoods and enterprises.

Our way of working to achieve impact is by engaging young volunteers through delivery programmes: Raleigh Expedition, International Citizen Service (ICS), a UK government-funded development programme, and national youth programmes where we work solely with local youth volunteers in-country.

By working through youth, we develop young leaders and ensure young people are connected, valued partners in development.

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There are 1.8 billion solutions to sustainable change – this generation of young people

In today’s world more is being done than ever before to ensure a sustainable way of living in developing countries, but it is still not enough. We recognise that many barriers prevent people from creating lasting change in their world. The barriers communities face are not always tangible (resources, structure, governance) but can be intangible too (awareness, knowledge, confidence) – so new ways of approaching sustainability are needed.

At Raleigh, we believe that the energy and optimism of young people is a critical part of the answer.

By working alongside Youth to create positive change communities build their confidence and become empowered. The energy and motivation of empowered people in these communities creates lasting change.

Facilitated by Raleigh’s programmes and delivery models, we bring together passionate young people who want to take positive action and courageous communities wanting to take control of their own future – all with the shared goal of creating youth-driven change that lasts.

Our programmes meet the needs of the present without compromising the ability of future generations to meet their own needs, in Costa Rica, Nicaragua, Tanzania and Nepal.

A career at Raleigh International being a key part of creating this change is exciting, fulfilling – but above all, needed.

Every employee at Raleigh is a changemaker and I know that if you are successful in being selected in this role that you will be contributing to an important legacy of change.

Best wishes

Stacey Adams

Chief Executive

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Why work for Raleigh International?

Innovation Your impact will be felt

Youth

Our culture

As an £8m revenue organisation with 120 employees worldwide we are in the enviable space that we are big enough to attract the best talent and create impact levels that attract partners like the UK Department for International Development (DFID), but also small enough to be flexible and agile with our programming.

Recent examples of innovation include: a ground-breaking new social accountability through youth project where beneficiary-led reporting on development projects is holding NGOs to account; and, a digital skills based training pilot to get young people to apply their

tech knowledge to development challenges.

Raleigh’s size means that you can have a big impact on the organisation with your role. We run efficient teams with core, essential skillsets and it is likely that you will be able to help shape the strategy and implementation of your team’s plans, and bring your ideas to the fore. Each role in our organisation is essential and its impact can be felt on a day-to-day basis with the delivery of our programmes.

Working alongside young people is incredibly inspiring and motivating. They are full of energy, enthusiasm and ideas for new ways of thinking and doing. The passion and positivity for creating sustainable change from young people is infectious and makes all roles with Raleigh, no matter what they are, energisingand refreshing.

Raleigh is a friendly, positive and collaborative place that feels more like a family than a workplace. Our people are at the heart of the organisation. Connecting and sharing with each other and having fun together are as important as the work we do.

We’re also a learning organisation and believe very much in having the skills to succeed. Ongoing learning and development initiatives are something we are passionate about.

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Raleigh delivers impactful projects in four different programmatic areas that all link to and support the UN’s Sustainable Development Goals.

We have world-class partners and funders such as DFID, UK Aid Direct, Novartis; have been nominated for BOND International Development awards; are sector-leading in volunteer safety having helped create the BS8848 safety overseas standard; and have evidenced our impact with organisations such as the Overseas Development Institute and New Economics Foundation.

However, what makes Raleigh different is our way of working:

• Three-Lens approach. We believe in the power of youth to create change that lasts, and so we focus on collaborating with young people as both partners and leaders in development. We work to ensure they have the skills and knowledge to continue leading positive change.

• National youth programming. Whilst we recognise the power of diversity that our international volunteer programming brings, Raleigh knows that true sustainable change will come from investing in the youth of the countries where we work.

• Legacy of young active global citizens. For over 35 years Raleigh has helped create youth leaders who are inspired and empowered by their Raleigh experience to go and continue to create change in their home communities and nations, find out more here

You can read more about our impact here

What makes Raleigh different?

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Raleigh’s values

All organisations have their values, but Raleigh really is an organisation that strives to recruit based on cultural fit and hire people who really embody, not just embrace, our values. Above all we are an organisation of motivated doers, so our values are action-orientated. Here are our values and some stories from employees as to how they live those values.

Find the Courage Create Impact Together

Open to DiscoveryAct with Integrity

Never Give Up

We find the courage to step out of our comfort zone and create change.

“We find the courage to speak up for a cause and act upon it, i.e. be the voice and take action.”Jyotir, Operations Officer, Nepal

We seek to maximise long-lasting impact in everything we do.

“Collaboration and connection is at the very heart of what we do at Raleigh. No matter the role or country, we are all united by a drive to create change together, which makes it an incredibly special place to work.”Jessica, Senior Alumni Engagement Officer, UK

We are open minded to trying new things and learn from one another.

“Raleigh’s value of being Open to Discovery has meant that in my role, I’ve been able to experiment with new technologies to celebrate the work we do in innovative ways.”Chris, Senior Digital Communications Officer, UK

We have the grit, determination and resilience to get the job done.

“We do not give up and we adapt to different cultures, contexts, people and countries to do our work in the best way.”Helen, National Volunteer Coordinator, Tanzania

We act with honesty and respect and we take responsibility for doing what we say.

“I believe in and act according to my values and principles. Empowering young people to create positive change is important to me and I act accordingly e.g. I upskill, engage and encourage young people to lead, to improve their lives, to improve their communities and to improve their world.”Anzo, Director of Finance and Corporate Services, UK

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Role Description

About the roleWe are creating a new People and Culture function responsible for delivering strategic and operational HR support, inspiring global connection and growth across Raleigh UK and our country offices in Tanzania, Nepal, Costa Rica and Nicaragua.

As Global Head of People and Culture you will report to the CEO, working as part of the international leadership team to support the delivery of our strategic plan through our people.

As an experienced HR professional, you’ll build strong internal and external relations quickly earning respect and trust. Your experience will enable you to provide a strong sounding board to our people in all our countries, delivering pragmatic outcomes that appreciate and mitigate risks in the local employment environment.

You will listen and be curious, learning what we do and why we do it. You will be capable of making sound decisions quickly, relying on your knowledge and experience to make the right decision in a commercial, values-driven way, while using your creative flair to be innovative with the resources available. You will be comfortable challenging thinking and behaviours, working with our teams to ensure that we have the right people in the right roles.

This role will involve some international travel and be offered as an initial 2-year fixed term contract.

For details of how to apply please see page 11.

LocationWestminster, London

Salary£52,988 - £56,147

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Accountabilities

Strategic HR Requirements

• As part of the International Leadership Team (ITL), build strong and trusted relationships across the organisation; coaching and influencing to create and support a consistent values-driven culture

• Undertake a review of HR priorities and agree a people plan, focused on enhancing high performance, boosting wellbeing and maintaining engagement

• Work with the ILT to identify potential, put in place succession plans and innovative ways to build career opportunities and strategically manage skills gaps

• Review, revise and implement our diversity and inclusion policy ensuring that the culture of Raleigh is open and welcoming.

Advice and Guidance

• Provide advice and guidance in managing all employee relations issues, ensuring full compliance to local employment law and practices, proactively raise risks and mitigations to be considered, to ensure decisions are well balanced

• Work with managers and leaders to ensure they are well-developed in leading others, educating and supporting them with a range of employment matters

• Provide support to managers in recruitment and induction to help attract great talent to Raleigh and, to enable the development and delivery of one organisational culture.

Change Management

• Support and guide managers during periods of organisational change – ensuring any legal requirements are met and consultation processes are managed sensitively and pragmatically to minimise disruption to individuals and the organisation.

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Accountabilities continued

Operational HR Requirements

• Working with the HR adviser, ensure all local HR policies and practices are up to date and annually reviewed to ensure they are compliant/reflective of latest legislative changes

• Work with the ILT to develop reward and benefits strategies and manage the salary benchmarking exercise

• Working with the HR adviser and finance department to contribute to the payroll, pension and benefit processes

• Ensure HR systems and records are managed effectively, working with HR adviser to ensure integrity of the data within the HR information system and identify trends and provide support in managing attrition, absence and performance.

Employee Engagement

• Support the internal employee communication processes, working closely with CEO and SMT

Person Specification

• A CIPD qualified, HR generalist with experience at Manager/Business Partner level and a track record of developing and delivering innovative HR policies and processes

• A values-driven, collaborative and supportive leader, coach and mentor

• Courageous, responsible, commercial, pragmatic, sensitive, resilient and creative

• Excellent communication skills, able to build strong relationships and influence at a senior level and have credibility with colleagues at all levels

• Enthusiastic, pro-active and energetic leader – focused on outcomes

• Ability to work in a fast-paced, international environment, be available and willing to travel internationally occasionally

• Excellent planning, organisational, numeracy, analytical and IT skills

• Commitment to the aims, ethos and culture of Raleigh International.

• Ensure our employee survey is conducted annually, working with ILT and managers to analyse and act on the feedback and create action plans, and report to the Board of Trustees.

Learning and Development

• Manage the performance review process and work with leaders and managers to ensure personal development plans are in place, identify training needs and skills gaps.

• Be creative and externally focused, identifying ways to bring expertise and learning into the organisation in a cost effective but impactful way

• Design and deliver appropriate training to managers, ensuring a consistent approach to people management and HR policies

• Ensure equality of access and opportunity for all staff in relation to internal recruitment, personal development and in day to day implementation of HR related policies.

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Benefits as a Raleigh Head Office employee

Not only does a career at Raleigh International offer fulfilling job satisfaction and impact, but we take seriously investment in our best resource –our people.

As an employee of Raleigh, you will be able to access the following benefits:

Holiday entitlement The holiday entitlement for full-time staff is 25 working days per year, plus 8 public holidays. Part-time staff receive a pro-rated entitlement.

Volunteering leaveWe believe in the power of volunteering. That’s why we offer every employee twenty eight hours (four days) volunteering leave per year (pro-rated for part time staff). You can volunteer your time in which ever way suits your interests and preferences. The principle of this benefit is to create positive impact through volunteering.

Employee Assistance ProgrammeRaleigh is part of an employee assistance programme which offers round the clock support for employees and their immediate family members on a wide range of work and personal issues.

Wellbeing ProgrammeAt Raleigh Head Office we run a wellbeing programme for all employees. We know that healthy bodies and minds are important. Whether it’s yoga sessions in the office, fruit on a Monday, mindfulness training sessions put on by staff, or organised cultural lunchtime excursions, we strive to offer a mix of activities for all interests.

Season Ticket LoanInterest free loans are available to allow staff to save money and purchase season tickets. The loan is paid back monthly via deductions from your salary.

Cycle to Work schemeRaleigh offers a cycle to work scheme that enables a discount towards any bicycle you purchase for the purpose of getting to work.

Other benefits also include enhanced maternity/paternity/adoption pay, life assurance, pension scheme, study leave, staff discounts and free eye sight tests.

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Other Information

Office hours

Normal office hours are Monday to Friday, 9am -5pm, though staff can vary their start and finish times between 8am - 4pm and 10am - 6pm. Weekend, early morning and evening working may be required in the following circumstances: to attend events and meetings and on international country visits.

Employment eligibility

To be considered for this role applicants must have British Nationality or have a right to live and work in the UK.

Equal Opportunities, Safeguarding and Vulnerable Adults

Raleigh International is committed to ensuring equal opportunities and the health, safety, welfare and development of all people with whom it works regardless of gender, age, stage of development, disability, sexual orientation, religion, culture or ethnicity. All staff and participants who take part in activities organisedby us should enjoy working and taking part without fear of harm. We guide all staff and participants to show respect for and understanding of people’s rights and their safety and welfare and by so doing, conduct themselves in a way that reflects our principles.

Anti-Corruption Policy

It is Raleigh International’s policy to conduct organisation business honestly, and without the use of corrupt practices or acts of bribery to obtain or receive an unfair advantage.

Raleigh is committed to ensuring adherence to the highest legal and ethical standards of organisation conduct. This must be reflected in every aspect of the way in which we operate. We must conduct all our dealings with integrity. Bribery and corruption harm the societies in which these acts are committed and prevents economic growth and development.

Any breach of Raleigh’s policy will be regarded as a serious matter and will be dealt with under our disciplinary procedure. In serious cases, it may be treated as gross misconduct leading to summary dismissal.

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How to Apply

Please email your CV to our recruitment partner Hunter Adams, recruitment@hunteradams.co.uk by 17:00 on Friday 7th June 2019.

Interviews with Raleigh will take place on Tuesday 18th June 2019.

To have a confidential conversation please contact Eilidh Robertson at Hunter Adams on +44 (0) 07849 085214.

Any direct or speculative agency approaches will be forwarded to Hunter Adams.

Hunter Adams was founded in 2011 to support clients across all sectors manage their people challenges more effectively. We offer HR Consultancy, Outsourced HR and Recruitment Services.

www.raleighinternational.org

Raleigh InternationalThird Floor, Dean Bradley House52 Horseferry RoadLondon SW1P 2AF