8/13/2019 Receptionist - Administrative Support

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8/13/2019 Receptionist - Administrative Support

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Administrative Support Provide primary phone and reception area coverage, routing incoming calls and greeting visitors. Sort and distribute all incoming and outgoing mail. Assist with numerous mailings from the various operational areas. Plan and coordinate in-house meetings and luncheons. Prepare table tents for all volunteer committees Maintain Outlook mailing lists for volunteer committees. Provide administrative support to other departments as needed

General Office Management Primary responsibility for maintenance and support of phone system administration. Responsible for opening/closing office daily Maintain general office equipment (postage machine, phones, copiers, etc.) Coordinate and maintain office supply inventory.

Support of Human Services

Campus

Manage security access card issuance, replacement, and modifications for United Way staff Manage parking assignments for United Way staff Manage Rex Eno conference center schedule, including updates of daily events

Required Qualifications

Education: Required Preferred

High School Diploma/GED

Associate Degree (2 year program)

Bachelors Degree

Masters Degree

Describe any specific field of study: General

Job Skills and Attributes

AnalysisApproaches decision making and problemsolving by systematically gathering information.Readily distinguishes between a problems symptomsand its causes, focusing energy on the treatment ofcauses. Relates and compares information fromvarious sources to deduce cause-effect relationships.

Innovation and CreativityRemains open to newways of doing business. Critically examines rules tosee if they have outlived their usefulness. Flexibility,adaptability and openness to change. Commitmentto continuous learning.

Action Oriented/Results Driven -- Demonstrate strongdrive to achieve meaningful results and ability to

follow-through on commitments. Able to anticipateand resolve problems effectively. Work onconcurrent assignments and meet deadlines.

Effective Communication -- Prepare clear, completeand concise reports. Ability to work effectively withvolunteers and staff. Must have ability to maintainconfidential information. Good interpersonal andrelationship building skills.

Cultural Competency - Ability to understand,communicate with, and effectively interact withpeople across cultures.

Work Experience: Check the box that identifies the amount

of previous work experience.

No previous experience

1-3 years

3-5 years

5-7 Years

7 or more years

Physical Demands

8/13/2019 Receptionist - Administrative Support

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The physical demands described here are representative of those that must be met by an employee to successfully perform the essential

functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee may be frequently required to use finger and hand motion and occasionally required to

stand, walk and reach with hands and arms. The employee must occasionally lift and/or move objects up to 20 lbs. Specific vision abilities

required by this job include close vision and ability to adjust focus.

ACCOUNTABILITY AND DECISION MAKING What rules or procedures limit the activities and authority of this position? What judgments

and decisions are being made?

Differentiate between urgent and non-urgent matters, collect relevant information and consult with supervisor or other team membersbefore making major decisions. Understand the priorities of customers and implement projects accordingly.

Note: This job description indicates the normal type and level of work expected of the incumbent. Incumbent may be asked to perform other

duties as apparent or assigned.