recall ready training workshop - united fresh › ... › 07 › recall-ready-workshop.pdf ·...

2
RECALL READY TRAINING WORKSHOP PLAN. PREPARE. BE RECALL READY. Register for United Fresh’s exclusive Recall Ready Training Workshop! Act now to be ready for virtually any recall situation. United Fresh’s two-day, hands-on Recall Ready Training Workshop covers the essential ele- ments you’ll need to manage a recall: • Understand the fundamentals of a product recall • Know your rights and responsibilities • Know the role of the FDA and how to work with them • Discover strategies for limiting your liability and managing customer expectations Learn how to develop a customized communication plan in advance of a recall, and how to effectively communicate to the industry, your customers, consumers and the news media. Presenters include Dr. Jennifer McEntire, Vice President, Food Safety and Technology at United Fresh, as well as legal and communications experts from Olsson Frank Weeda Terman Matz, PC (OFW Law) and Watson Green, among the food industry’s leading crisis counseling firms. Recalls can impact the entire produce supply chain. United Fresh’s Recall Ready Training Workshop are designed for companies throughout the produce supply chain including Growers/Shippers/Packers, Processors, Wholesalers & Distributors, Retailers, Restaurant Operators and Industry Organizations. This course is designed for you and your team. Everyone on your produce recall team can benefit from United’s Recall Ready Training Workshop. Your recall team should include management, operations, food safety/quality assurance staff, technical staff and sales, marketing, communications staff. United Fresh’s workshop combines recall protocols and communication management principles to ensure that both your technical food safety staff and communication and marketing staff work together effectively and efficiently during the entire recall event. SPACE IS LIMITED. REGISTER NOW. Learn more at unitedfresh.org/recall-ready-program SM April 10-11, 2017 | Orlando, FL

Upload: others

Post on 24-Jun-2020

1 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: RECALL READY TRAINING WORKSHOP - United Fresh › ... › 07 › Recall-Ready-Workshop.pdf · 2017-01-04 · produce supply chain including Growers/Shippers/Packers, Processors, Wholesalers

RECALL READY TRAININGWORKSHOP

PLAN. PREPARE.BE RECALL READY.

Register for United Fresh’s exclusive Recall Ready Training Workshop!

Act now to be ready for virtually any recall situation.United Fresh’s two-day, hands-on Recall Ready Training Workshop covers the essential ele-ments you’ll need to manage a recall:

• Understand the fundamentals of a product recall • Know your rights and responsibilities • Know the role of the FDA and how to work with them • Discover strategies for limiting your liability and managing customer expectations

Learn how to develop a customized communication plan in advance of a recall, and how to effectively communicate to the industry, your customers, consumers and the news media. Presenters include Dr. Jennifer McEntire, Vice President, Food Safety and Technology at United Fresh, as well as legal and communications experts from Olsson Frank Weeda Terman Matz, PC (OFW Law) and Watson Green, among the food industry’s leading crisis counseling firms.

Recalls can impact the entire produce supply chain.United Fresh’s Recall Ready Training Workshop are designed for companies throughout the produce supply chain including Growers/Shippers/Packers, Processors, Wholesalers & Distributors, Retailers, Restaurant Operators and Industry Organizations.

This course is designed for you and your team.Everyone on your produce recall team can benefit from United’s Recall Ready Training Workshop. Your recall team should include management, operations, food safety/quality assurance staff, technical staff and sales, marketing, communications staff. United Fresh’s workshop combines recall protocols and communication management principles to ensure that both your technical food safety staff and communication and marketing staff work together effectively and efficiently during the entire recall event.

SPACE IS LIMITED. REGISTER NOW.Learn more at unitedfresh.org/recall-ready-program

SM

April 10-11, 2017 | Orlando, FL

Page 2: RECALL READY TRAINING WORKSHOP - United Fresh › ... › 07 › Recall-Ready-Workshop.pdf · 2017-01-04 · produce supply chain including Growers/Shippers/Packers, Processors, Wholesalers

SPACE IS LIMITED. REGISTER NOW.

RECALL READY TRAININGWORKSHOP TOPICS

Traceability and Recalls: FDA Expectations & PerspectiveMeet a local FDA recall coordinator and learn what they expect from your company if you are ever involved in a recall. Hear directly from FDA on how best to work with them during a potential contamination event.

Recalls – Limiting Your LiabilityHear from an FDA regulatory attorney to understand the fundamentals of a product recall, considerations for minimizing liability, the Food Safety Modernization Act, and your rights and obligations if FDA calls.

FDA Reportable Food Registry Learn about the Reportable Food Registry (RFR) and how to create and use an RFR account in FDA’s online portal.

Traceability – Its Role in a Recall & Traceability Training ExerciseWork through a trace forward and trace back exercise in teams to learn about the importance traceability can play in a recall.

Components of a Crisis Management PlanA crisis communications expert will share how to develop a crisis communications plan to actively communicate with industry customers, consumers and the media. Go step by step through assembling the crisis team, assigning roles and responsibilities, and how to execute your plan and messaging if necessary.

The First Five Minutes & Team Crisis Exercise Do you know to do when FDA calls about a possible contamination event? Work through a simulated recall, with realistic calls from government officials, laboratory results, antagonistic reporter questions, probing customer inquiries and other elements of a recall for which you’ll need to be ready.

Crisis Exercise ReportsLearn how well you and other workshop participants performed in the simulated crisis — and how you can improve your skills to be better prepared for a real crisis.

Managing Risk for Contamination and Recall Events Learn how to protect your company’s assets by identifying the costs that may result from a product recall and understand insurance options and other steps you can take before a crisis hits to protect your company.

Product Recall Case Study Hear from a produce industry member about managing a real-world recall event.

*Specific topics and speakers are subject to change. Trainers generally include, food safety, FDA regulatory attorney, and crisis communications experts, FDA recall coordinator, and recall insurance representative.

SM

Learn more at unitedfresh.org/recall-ready-program or contact Erin Grether at 202.303.3402