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KHÓA TỔNG ÔN KIẾN THỨC – Cô VŨ MAI PHƯƠNG

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CHUYÊN ĐỀ:

NHỮNG CÂU HỎI VỀ VĂN HÓA GIAO TIẾP

TRONG ĐỀ THI ĐẠI HỌC

I. LÍ DO CHỌN CHUYÊN ĐỀ:

Trong tiến trình hội nhập và phát triển của đất nước, tiếng Anh giao tiếp luôn là mục tiêu cần

đạt được trong mọi cấp độ. Ngay từ cấp Tiểu học, học sinh đã được học và làm quen với tiếng Anh

giao tiếp thông qua các chủ đề mà các em quen thuộc. Các em biết cách hỏi, đáp về những thứ quen

thuộc xung quanh mình như về bản thân và gia đình. Ở cấp THCS và cấp THPT các em được học cách

đưa ra ý kiến của cá nhân, hỏi ý kiến của người khác; đưa ra lời khen ngợi hay đáp lại lời khen ngợi;

biết cách gợi ý hay rủ người khác cùng làm việc gì với mình. Trong các đề thi đại học hàng năm của

bộ GD và ĐT, các câu hỏi về văn hóa giao tiếp luôn được đưa vào trong phần chọn từ hoặc cụm từ

phù hợp nhất để điền vào chỗ trống tạo thành câu hoàn chỉnh. Loại câu hỏi này được cho là khó đối

với học sinh vì trong chương trình học phổ thông, các thầy cô chủ yếu là dạy từ vựng và văn phạm,

còn giao tiếp chiếm rất ít qua một số bài luyện kĩ năng nói. Môi trường thực hành và ứng dụng dường

như không có nên học sinh rất mau quên. Qua phân tích các đề đại học hàng năm, tôi đã chọn ra các

chuyên đề theo từng mảng cụ thể giúp học sinh dễ tiếp cận dạng bài, biết cách sử lí dạng bài đó và tập

chung luyện tập nhiều, tạo thành phản xạ nhanh. Chuyên đề về VĂN HÓA GIAO TIẾP thường gặp

trong đề thi đại học này sẽ cung cấp cho các em học sinh một số mẫu câu điển hình để các em có thể

làm tốt các bài thi trong các kì thi cao đẳng và đại học sắp tới.

II. MỤC ĐÍCH CỦA CHUYÊN ĐỀ:

Giúp cho các em học sinh:

- Hiểu được các mẫu câu cơ bản thường gặp về văn hóa giao tiếp trong đề thi đại học môn tiếng Anh

khối A1 và khối D.

- Biết cách hỏi đáp các mẫu câu đó khi đồng ý hoặc không đồng ý.

- Có thể vận dụng làm bài tập thực hành về kiến thức đó.

III. ĐỐI TƯỢNG- THỜI LƯỢNG ÔN THI:

- Học sinh lớp 12 trường THPT Phúc Yên.

- Số tiết dự kiến ôn luyện là 4.

READING COMPREHENSION – P3

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IV. HỆ THỐNG KIẾN THỨC:

Kiến thức giao tiếp trong SGK cấp THCS, THPT, các loại sách ôn thi đại học của nhà xuất bản

giáo dục và các câu trích trong các đề thi đại học hàng năm về các mẫu câu giao tiếp thường ngày.

V. PHƯƠNG PHÁP CƠ BẢN:

Trong chuyên đề, tôi sử dụng phương pháp phân tích tổng hợp tài liệu có liên quan đến chuyên

đề về các cách diễn đạt trong tiếng Anh giao tiếp cũng như các biện pháp nhằm giúp học sinh phát

triển tốt kĩ năng phát hiện, phán đoán dạng câu hỏi; nhận định thông tin cần tìm; nhớ được câu trả lời

tương ứng cho từng dạng câu.

VI. HỆ THỐNG CÁC MẪU CÂU ĐIỂN HÌNH:

1. MẪU CÂU ĐỀ NGHỊ NGƯỜI KHÁC GIÚP MÌNH: (Making request)

- V.inf ……….!

- V.inf ............., please!

- Please + V.inf ….

- Can you + V.inf …?

- Could you + V.inf …?

- Would you please + V.inf …?

- Would / Do you mind + V.ing…?

- Will you + V.inf …?

- I wonder if you'd/ could + V.inf …?

Đáp lại các mẫu trên:

Đồng ý giúp thì nói:

- Certainly

- Of course

- Sure

- No problem

- What can I do for you?

- How can I help you?

- By all means

- Yes, with pleasure

Không đồng ý giúp thì nói:

- I'm sorry. I can’t. I'm busy.

- I'm sorry. I don’t know how to do it.

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Riêng mẫu: Would / Do you mind + V.ing......? thì đáp lại là

- No, I don't mind.

- No, of course not.

- Not at all.

- I'm sorry, I can't. I have something else to do.

EX1: Ann: “______________.”

A man: “I’m sorry. I can’t. I’m new here.

A. Could you please show me the way to the post office?

B. Can you swim?

C. I’ve lost my wallet.

D. Can anyone tell me why my camera is out of order?

EX2: Peter: “Would you mind locking the door when you leave?”

Linda: “______________”

A. Yes, I would B. Sure C. Why not? D. Not at all

2. MẪU CÂU MÌNH MUỐN GIÚP NGƯỜI KHÁC: (Making offer)

- Can I help you?

- Shall I + V.inf …?

- What can I do for you?

- May I help you?

- Do you need any help?

- Let me help you.


- Yes/No. Thank you.

- That's very kind of you.

- Don’t worry! I’ll do it.

- That would be great.

- Oh, would you really? Thanks a lot.

- Well, that's very kind of you, but I think I can manage, thanks.

- No, thank you. I can manage.

EX1: Shop assistant: “Let me help you find the right shoes”

Mrs. Smith: “______________”

A. Is it cheap? Thank you. B. It’s a good question

C. That’s very kind of you. D. I bet you will.

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EX2: Joan: “______________”

Linda: “No, thank you.”

A. What’s the matter with you? B. Will you go to the supermarket?

C. Can I get you something to drink? D. What do you think about the food?

3. MẪU CÂU XIN PHÉP NGƯỜI KHÁC: (Asking for permission)

- May I + V.inf …?

- Can I + V.inf …?

- Would you mind if I + động từ chia quá khứ đơn.

- Do you mind if I + động từ chia hiện tại đơn.

- Excuse-me! May I + V.inf …?

- Do you think I could + V.inf …?

- I wonder if I could + V.inf …? ...

- Is it all right if I could/can + V.inf …? ...


- Certainly

- Of course

- Please do

- Please go ahead

- Sure

Không đồng ý thì có thể dùng:

- I'd rather you didn't.

- I'd prefer you didn't.

- No, I'm afraid you can't.

- I'm sorry, but you can't.

EX1: The man: “Do you mind if I smoked here?”

The woman: “______________”

A. Yes, I do. B. No, thank you.

C. I’d rather you didn’t. D. Yes, please.

EX2: Lili: “______________”

Christina: “Please go ahead!”

A. Where is the post office? D. Is it far from here?

C. Do you mind going there on foot? D. Do you mind if I sit here?

4. CÁC MẪU CÂU HỎI THÔNG DỤNG:

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Trong phần này, đôi khi đề thi cũng dùng các câu hỏi, cho nên phần này được cung cấp để học sinh ôn

lại các chữ hỏi thường gặp

- What : gì Trả lời dùng: danh từ chỉ vật

- Who : ai Trả lời dùng: người

- What time : mấy giờ Trả lời dùng: giờ

- What.....for ? : để làm gì ? Trả lời dùng: cụm to inf. , in order to,

so as to, so that, in oder that

- Where : ở đâu Trả lời dùng: trạng từ chỉ nơi chốn

- Why : tại sao Trả lời dùng: lý do ( because ...)

- Which : nào (chọn lựa trong tập hợp biết trước)

Trả lời dùng: đối tượng cần chọn

- When : khi nào Trả lời dùng: thời gian

- How : phương tiện di chuyển Trả lời dùng: phương tiện

- How : thế nào Trả lời dùng: tính từ, trạng từ

- How often: tần xuất, bao lâu 1 lần

Trả lời dùng: trạng từ tần suất (sometimes, never...), số lần ( once, twices, times..)

- How + tính từ : mang nghĩa hỏi về tính từ đó (how far, how fast, how tall, how old .....)

Trả lời dùng: Xem tính từ sau how hỏi gì thì trả lời cái đó

- How many : bao nhiêu (đi với danh từ đếm được, số nhiều)

- How much : bao nhiêu (đi với danh từ không đếm được, số ít), giá tiền.

Trả lời dùng: số lượng, giá tiền.

5. CÁC MẪU CÂU "RỦ"/ GỢI Ý: (Making suggestion)

- Let's + V.inf …?

- Why don't we + V.inf …?

- Shall we + V.inf …?

- How about + V.ing?

- What about + V.ing?

- I think we should + V.inf

- I suggest that we + V.inf

- It might be a good idea if we + V.inf

- I think the best way of dealing with this situation would be + to V.inf…

- If you ask me, I think we should/ could + V.inf.


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- Yes, let's.

- No, let's not.

- That's a good idea.

- Yes, definitely.

- Sure, why not?

- By all means.

- That's probably the best option.

EX1: Victor: “Shall we go to the cinema?”

Bean: “______________”

A. Yes, let’s B. Yes, we shall. C. Yes, let us D. Yes, I am.

EX2: William: “Let’s go to China town to have dinner!”

His friends: “______________”

A. Yes, please. B. No, we don’t. C. Sure, why not? D. Of course.

6. MẪU CÂU CẢM ƠN: (Saying thank)

- Thank you.

- Thank you very much.

- Thanks a lot.

- Thanks a lot for (N/V.ing)....

- It’s very kind of you.


- You're welcome.

- That's all right.

- Not at all.

- It's my pleasure.

- Don’t mention it.

7. MẪU CÂU XÁC ĐỊNH LẠI THÔNG TIN: (Confirming information)

- Pardon (me)

- Please say that again

- Excuse-me! What did you say?

- Could you repeat that?

8. MẪU CÂU MỜI: (Making invitation)

a. Mời ăn uống:

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- Would you like + món ăn/uống


- Yes, please.

- No, thanks.

b. Mời đi đâu/ làm gì:

- Would you like + to inf?

- Do you fancy + V.ing?

- Do you feel like + V.ing?


- Yes, I'd love to. (Thanks)

- That’s very kind of you, thanks.

- That sounds lovely (interesting)

- That’s a good idea. Thanks.

- That would be great. Thanks.

- I'm sorry. I'm afraid I can't.

- That’s very kind of you, but…………

EX1: Tommy: “Would you like to see a movie tonight?”

Gorge: “______________”

A. Yes, by all means B. Really?

C. Why don’t you ask me early? D. That sounds lovely.

EX2: Kate: “Would you like some more wine?”

Jack: “______________”

A. No, I wouldn’t B. Oh! I’m so thirsty.

C. No, I’m not D. Sorry, I can’t drink wine.

9. CÁC MẤU CÂU CHÚC MỪNG: (Congrating others)

- I’ve passed the entrance exam.

- I’ve got a driving licence

- ………………………….


- You did a great job!

- Congratulations!

- Excellent!

- Well done!

EX: Sam: “I’ve won some lottery tickets!”

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Laura: “______________”

A. How comes! B. It’s rediculous

C. Congratulations! D. How stupid!

10. CÁC MẤU CÂU XIN LỖI: (Saying sorry)

- I’m very/ extremely/ awfully/ terribly + sorry.

- Sorry. It’s / was my fault.

- I do apologise.

- Please accept my apologies.

- I’m sorry for + N/ V.ing


- That’s all right, ok.

- Not too worried!

- No need to apologize

- Don’t worry about it!

- Never mind!

EX1: Mike: “I’m sorry for coming late” Lily: “______________”

A. Never mind! B. Shut up! C. Stand there! D. Sit down, please.

EX2: John: “Sorry. It’s my fault! I misunderstood the instruction.”

Sam: “______________” Everything will be all right.”

A. Go ahead! B. Keep it a secret! C. Why not? D. Not too worried!

11. CÁC MẤU CÂU THỂ HIỆN LỜI KHEN: ( Compliments)

- You really have + positive adjective + Noun.

I’ve never seen such a perfect thing on you.

- Your + noun + is/was + positive adjective!

- You are a/an + positive adjective + complement

- What (a/an) + positive adjective + Noun!

- How + positive adjective/adverb + Subject + Verb!


- It’s very kind of you to say so, thank you!

- Thank you. That’s a nice compliment.

- Thanks. I think I’ve finally found (the color, the style, the way..) that + Verb…

- I’m glad you like it, thanks.

- You’ve got to be kidding/ You must be kidding. I thought it was terrible.

EX1: Peter: “Your hair style is terrific, Cindy!”

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Cindy: “Thanks. I think I’ve found a style that looks decent and is easy to handle.

EX2: Phil: “You’re a great dancer, Huong. I wish I could do half as well s you.”

Huong: “Thanks, Phil. That’s a nice compliment!”

12. CÁC MẤU CÂU THỂ HIỆN Ý PHỤ HỌA: (Expressing the same idea)

- Mệnh đề ở dạng khẳng định, So + aux.v + Subject.

, Subject + aux.v, too.

- Mệnh đề ở dạng phủ định, neither + aux.v + Subject.

, Subject + aux.v + not, either.

EX1: Steve: “I’m fond of Italian spagetty”

Sarah: “Me, too. / So am I.”

EX2: Kate: “This evening, I can’t come to Peter’s birthday party.

I have to finish my assignment.”

Gorge: Neither can I.

VII. TRÍCH DẪN CÁC CÂU GIAO TIẾP TRONG ĐỀ THI

ĐẠI HỌC HÀNG NĂM (Các câu trả lời đã được gạch chân)

1. Đề đại học năm 2008- Mã đề 105

Câu 25: Janet: “Do you feel like going to the cinema this evening?”

Susan: “___________”

A. I don’t agree. I’m afraid B. You are welcome.

C. That would be great. D. I feel very bored

Câu 30: Laura: “What a lovely house you have!”

Maria: “___________”

A. Of course not, It’s not costly. B. Thank you. Hope you will drop in

C. I think so D. No problem


Câu 48: - “Mum, I’ve got 600 on the TOEFL test.” - “___________”

A. Good way! B. You are right C. Oh, hard luck! D. Good Job!

Câu 59: John: “Do you think that we should use public transportation

to protect our environment?”

Laura: “___________”

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A. Of course not. You bet! B. Well, that’s very surprising

C. There’s no doubt about it D. Yes, It’s an absurd idea.

Câu 62: Lora: “Your new blouse looks gorgeous, Helen!”

Helen: “___________”

A. Thanks, I bought it at Macy’s B. It’s up to you

C. I’d rather not D. You can say that again

Câu 64: - “Don’t fail to send your parents m regards.” - “___________”

A. You’re welcome. B. Good idea. Thanks.

C. Thanks. I will. D. It’s my pleasure.

Câu 66: - “How do you like your steak done?” - “___________”

A. I don’t like it much. B. Very little

C. Well done D. Very much


Câu 45: Margaret: “Could you open the window, please?” Henry: “___________”

A. Yes, I can. B. I am, of course. C. I feel sorry. D. Yes, with pleasure

Câu 51: Mr. Black: “I’d like to try on these shoes, please.”

Salesgirl: “___________”

A. Why not? B. By all means, sir.

C. That’s right, sir. D. I’d love to.

Câu 56: Ben: “___________” Jane: “Never mind”

A. Sorry for staining your carpet. Let me have it cleaned.

B. Would you mind going to dinner next Sunday?

C. Thank you for being honest with me.

D. Congratulations! How wonderful!

Câu 58: Bill: “Can I get you another drink?” Jerry: “___________”

A. No, It isn’t. B. Not just now.

C. No, I’ll think it over. D. Forget it.

Câu 65: Liz: “Thanks for the nice gift you bought to us!” Jennifer: “_______”

A. Not at all. Don’t mention it. B. All right. Do you know how much it cost?

C. Welcome! It’s very nice for you D. Actually speaking, I myself don’t like it.


Câu 47: Joan: “Our friends are coming. ___________, Mike?”

Mike: “I’m sorry, but I can’t do it now.”

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A. Shall you make some coffee, please?

B. Would you mind making some coffee?

C. Why don’t we cook some coffee?

D. Shall I make you like some coffee.

Câu 49: Harry: “Are you ready, Kate? There’s not much time left.”

Kate: “Yes, Just a minute. ___________!”

A. No longer B. I’m coming C. I’d be ok D. I won’t finish

Câu 55: Sue: “Can you help me with my essay?” Robert: “___________”

A. I think that, too. B. Yes, I’m afraid not.

C. Not completely D. Why not?

Câu 65: Alfonso: “I had a really good time. Thanks for the lovey evening.”

Maria: “___________”

A. Yes, it’s really good. B. No, it’s very kind of you.

C. I’m glad you enjoyed it. D. Oh, that’s right.

5. Đề đại học năm 2012 khối A1- Mã đề 318

Câu 13: Lora: “Do you mind if I turn on the fan?” Maria: “___________”

A. Not for me B. Not at all C. Never mind D. Not enough

Câu 18: Tom: “Can I have another cup of tea?” Christy: “___________”

A. Be yourself B. Do it yourself C. Help yourself D. allow yourself

Câu 26: Ann: “Do you need any help?” Kate: “___________”

A. No, Thanks. I can manage. B. I haven’t got a clue.

C. That’s all for now. D. That’s fine by me.

6. Đề đại học năm 2012 khối D- Mã đề 248

Câu 23: Mary: “I will never go mountaineering again.”

Linda: “Me ___________”

A. so B. too C. either D. neither

Câu 26: Mary: “Thanks a lot for your help.” John: “___________”

A. My happiness B. My excitement C. My delight D. My pleasure

Câu 31: Tom: “When are we leaving for the concert?” Kyle: “___________”

A. No problem B. Certainly C. That’s right D. Straight away

7. Đề đại học năm 2013 khối A1- Mã đề 248

Câu 1: Thanh: “Lan’s the best singer in our school.” Nadia: “___________”

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A. Yes, tell me about it! B. That’s ok!

C. I can’t agree with you more! D. Yes, please.

Câu 17: Mai: “Do you want another serving of chicken soup?”

Scotte: “___________”

A. No way B. No comment C. No, thanks D. No longer

8. Đề đại học năm 2013 khối D- Mã đề 359

Câu 25: Tom: “___________” Mike: “ I won’t say no!”

A. How are things with you, Mike?

B. What about playing badminton this afternoon?

C. Mike, Do you know where the scissors are?

D. What’s your favourite, tea or coffee?

Câu 39: Stephanie: “Oh, no! I left my book at home! Can I share yours?”

Scott: “___________”

A. No, thanks. B. No, not at all! C. Yes, I do, too. D. Yes, sure!

VIII. BÀI TẬP TỰ GIẢI: (Các câu trả lời đã được gạch chân)

Mark the letter A, B, C or D on your answer sheet to indicate the correct answer in each of the

following questions.

1. Peter: “How do you do?” - Mary: “___________”

A.Yeah,OK B. Not too bad.

C. How do you do? D. I’m well.Thank you

2. Lam: “Bye!” - Lan “_________.”

A.See you lately B. See you later

C.Thank you D. Meet you again

3. John: “I’ve passed my final exam.” - Tom: “____________”

A.Good luck. B. It’s nice of you to say so.

C.That’s a good idea. D.Congratulations!

4. Tom: “How often do you go to school ?” - Marrie: “____________”

A. I go there early B. Every day except Sunday

C. I do not think so D. I go there by bus

5. Peter: “I enjoy listening to pop music.” - Maria: “____________”

A. I’m, too B. I don’t

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C. Neither do I D. So do I

6. Tom : “How did you get here ?” - John: “____________”

A. Is it far from here ? B. I came here last night.

C. The train is so crowded D. I came here by train.

7. Ann: “What do you usually do on Sundays?” - Mary: “__________.”

A. I used to drive to work B. I’d be sleeping all day

C. I’m not doing anything D. I usually sleep until noon

8. Jack: “I’ve got to go, Sarah. So long.” - Sarah: “So long, Jack. And_________.”

A. be careful B. don’t hurry

C. take care D. don’t take it seriously

9. Mary: “That’s a very nice skirt you’re wearing.” - Julia: “_________.”

A.That’s nice B. I like it

C. That’s all right D. I’m glad you like it

10. Cindy: “______________?” - Kate: “Once a week.”

A. How often do you go shopping B. How much do you want

C. Are you sure D. When will you get there

11. James: “Sorry I’m late.” - Bob: “____________.”

A. OK B. Don’t worry

C. Hold the line, please D. Go ahead

12. Mary: “I’ve got an interview for a job tomorrow.” - Peter: “____________.”

A. Thank you B. Same to me

C. Good luck D. See you

13. Jane: “Thank you for the lovely present.” - Steve: “____________.”

A. Go ahead B. Not at all

C. Come on D. I’m pleased you like it.

14. Chist: “Are you coming on Saturday?” - Tony: “____________.”

A. I’m afraid not B. I’m afraid not to

C. I’m afraid to D. I’m afraid I don’t

15. Ann: “Do you think you’ll get the job?” - Mary: “____________.”

A. I know so B. Well, I hope so

C. I think not D. Yes, that’s right

16. Mary : “Whose bicycle is that ?” - Tom: “____________.”

A. No, it is over there B. It’s Jane’s

C. It’s just outside D. It’s Jane

17. A: “Excuse me, what’s the time?” - B: “Sorry, I ____________.”

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A. don’t see B. do not have a watch

C. won’t know D. know

18. A: “Are you free this coming Sunday?” - B: “____________”

A. Yes, I will B. No, thank you

C. Yes, I can D. I think so. Why?

19. A: “____________” - B: “Certainly”

A. Welcome back! B. What are you doing there?

C. I’m sorry I am late D. May I borrow a pencil , please?

20. A: “Are you hungry?” - B: “____________”

A. Yes, I do B. Soon

C. Right now D. Yes, a little

21. A: “Would you like some more tea?” - B: “____________”

A. Yes, please B. Here you are

C. It doesn’t matter D. I’m ok

22. A: “____________?” B: “He’s ok now.”

A. What is he B. How is he

C. How tall is he D. What’s he like

23. Peter: “Thanks a lot for your wonderful gift.” - Mary: “____________”

A. You are welcome B. Thank you

C. Cheers D. Have a good day

24. Dona: “ What’s your name?” - Helen: “____________”

A. Really? B. Pardon?

C. OK D. Forgive me

25. A: “Thank you for a lovely evening.” - B: “____________”

A. Don’t mention it B. I’m glad you enjoy it

C. Yes, I’d like that D. Yes, that would be very nice

26. A: “I hope to see you again.” - B: “____________”

A. I hope so, too B. Good enough

C. Thank you D. I really enjoy meeting you, too.

27. A: “Let’s meet for a coffee tonight.” - B: “____________”

A. I hope not B. I’m afraid I can

C. Yes, let’s D. Yes, thank you

28. A: “____________?” - B: “Yes. I want to send some flowers to my wife in Italy”

A. Do you like flowers B. What do you like

C. Can you help me D. Can I help you.

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29. A: “What’s ____________ , Peter?” You don’t look very happy.

A. matter B. problem

C. the matter D. that

30. “Let’s go to the movie now.” “ Oh!____________”

A. Good idea! B. I don’t

C. Why/s that? D. I need it

31. “I’m afraid I can’t come to your birthday party this weekend!” - “____________”

A. What a shame ! B. What a pity !

C. Me too. D. What’s happened?

32. Alice: “What shall we do this evening?” - Carol: “____________”

A. Let’s go out for dinner. B. Oh, that’s good!

C. No problem D. I went out for dinner

33. Helen: “Where do you come from?” - Ann: “____________”

A. In London B. Yes, I have just come here

C. I’m living in London D. I come from London

34. “___________do you go to the dentist’s?” - “Twice a year.”

A. When B. Why C. How D. How often

35. A: “____________” - B: By bus.

A. What do you go to school? B. Do you go to school by bus ?

C. Who are you taken to school by ? D. How do you come to school?

36. “Thank you for coming to meet us” - “____________”

A. That sounds interesting B. Same to you

C. Thank you too D. Not at all

37. Shop assistant: “____________”

Customer: “I’m trying to find a Christmas present for my girl friend.”

A. What do you want? B. Pleased to meet you.

C. How are you? D. Good morning, can I help you ?

38. A: “____________”

B: You must be kidding! I thought the game was terrible.

A. How well you have played! B. How come?

C. What’s up? D. How are things?

39. - “___________” - “I can manage it. Thank you.”

A. Can you manage this job? B. Let me carry this bag for you

C. Do you need their support? D. Can you give me a hand with this?

40. - “_____________.” - “I’m glad you like it.’

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A. Could you drop by tomorrow, please?

B. Thank you for a great evening. The food was good.

C. I like your handbag. Where did you buy it?

D. I love raining on Sunday.

41. Olive: “What’s your hobby, Cindy? Cindy: “________”

A. Well, I like collecting stamps B. Oh, with computers

C. Well, I want stamps D. Oh, on the phone

42. Cindy: “Do you have a minute, please? Laura: “____________”

A. Yes, but you should be brief. B. Sorry. I left my watch home.

C. Well. It is not as good as I think D. That’s just fantastic. Thanks.

43. - “What do you think of this shirt?” - “____________”

A. It fits you B. Nonsense C. It’s up to you D. No money

44. - “Could you tell me how to get to the nearest post office?” - “____________”

A. sorry, for this inconvenience B. I have no clue

C. not at all D. sorry, I’m the new comer here.

45. - “More coffee, sir?” - “____________”

A. No, thanks B. Yes, do it yourself

C. All right, self-service D. Make yourself at home

---

1. LÝ THUYẾT

1.1. THANKS AND APOLOGIES

1.1.1. THANKS (LỜI CẢM ƠN)

* Để cảm ơn người khác, chúng ta có thể dùng những câu hoặc cấu trúc sau:

+ Thank you

+ Thank you very much

+ Thanks

+ Thanks a lot

+ Thanks for your advice

+ I’m really grateful to you

+ It was very kind of you

+ I really/ highly appreciate it

+ Thanks anyway(Cám ơn người khác đã giúp mình cho dù điều người đó làm không mang lại lợi ích

gì cho mình)

Lưu ý: Đôi khi, người nói có thể thêm một ít thông tin trong lời cám ơn của mình, đặc biệt là khi cám

ơn những lời khuyên, động viên, khen ngợi.

Example 1: A: What a beautiful dress you’re wearing!

B: Thanks. I made it myself

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Example 2: A: Don’t worry, John. I believe you can make it

B: Thank you. I’ll try my best

* Chúng ta có thể dùng một trong những câu hoặc cấu trúc sau để đáp lại lời cảm ơn của người

khác.

+ You’re welcome

+ No problem

+ It’s OK

+ Not at all

+ Never mind

+ Don’t mention it

+ It’s my pleasure (dùng trong những tình huống trang trọng)

Example 1: A: Thanks for reminding me

B: You’re welcome

Example 2: A: It was very kind of you to help me

B: It’s my pleasure

1.1.2. APOLOGIES (LỜI XIN LỖI )

* Các câu và cấu trúc câu:

+ I’m sorry (for…)

+ I’m so / very / terrible / extremely sorry

+ I apologize for…

+ I hope you’ll forgive my…

+ Please accept my apologies for…

Lưu ý: Thông thường, người xin lỗi sẽ đưa ra lí do phạm lỗi, nhận trách nhiệm về mình, hoặc hứa một

điều gì đó.

Example: Oh, I’m sorry. I didn’t see you. (lí do làm sai)

I’m so sorry. It’s all my fault. (nhận trách nhiệm)

I’m sorry. I’ll be more careful next time. (lời hứa)

* Các câu và cấu trúc câu dùng để đáp lại lời xin lỗi của người khác:

+ That’s alright

+ Never mind

+ Don’t worry about it

+ Don’t apologize

+ It doesn’t matter

+ It’s OK

+ Forget about it

+ No harm done

+ It’s not your fault

+ Please don’t blame yourself

Example 1: A: I apologize for the noise last night

B: Don’t worry about it

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Example 2: A: I’m very sorry. I just forgot to bring your book

B: It’s alright

Lưu ý: Người nói cũng có thể đưa ra lí do mình tha lỗi cho người khác.

Example 1: A: I apologize for the noise last night

B: Don’t worry about it. I slept very well all night.

Example 2: A: I’m very sorry. I just forgot to bring your book

B: It’s alright. I don’t need it today, anyway.

1.2. COMPLIMENTS, CONGRATULATIONS, AND ENCOURAGEMENT

1.2.1. COMPLIMENTS (LỜI KHEN NGỢI)


+ Well done!

+ Good job!

+ You’ve done a good job!

+ I’m proud of you!

+You deserve it!

+ Good for you!

Example 1: A: Mom, I passed the exam

B: Really? I’m proud of you.

Example 2: Your essay is very good. Well done, Tom!

* Các câu và cấu trúc câu dùng để đáp lại lời khen ngợi của người khác:

+ Thank you.

+ Thank you very much.

+ How nice of you to say so.

+ I’m glad you like it.

+ Yeah, it’s my favorite, too.

+ It was nothing really. (Thể hiện sự khiêm tốn của người nói)

Example 1: A: You look gorgeous in this dress!

B: Really? It’s my favorite, too.

Example 2: A: Your performance was wonderful!

B: Thanks! I’m glad you like it.

* Từ chối lời khen:

+ You must be kidding.

+ You’ve got to be kidding.

1.2.2. CONGRATULATIONS LỜI (CHÚC MỪNG)


+ Congratulation!

+ Congratulation on your success!

* Các câu và cấu trúc câu dùng để đáp lại lời khen ngợi của người khác:

+ Thank you.

+ Thanks a lot.

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Example A: Congratulation, Nghia manly!

B: Thanks a lot. I’m glad you’re here.

1.2.3. ENCOURAGMENTS (LỜI ĐỘNG VIÊN)

* Các cấu trúc và câu và cấu trúc để động viên một ai đó sắp thwucj hiện một việc nào đó:

+ Good luck! = Break a leg!

+ You can do it!

+ I believe you can make/do it!

+ Don’t worry. Just do your best.

+ Be confident!

Example 1: A: I’m so woryy about the exam next week.

B: Don’t worry. Just do your best.

Example 2: A: I have an interview tomorrow.

B: Good luck!

* Các câu và cấu trúc động viên ai đó đang gặp khó khăn, buồn phiền:

+ Don’t worry!

+ That’s OK

+ Everything will be fine

+ Take it easy

+ It’s going to be alright

+ Don’t give yp!

+ Be strong!

+ It’s not that bad.

Example 1: A: I’m so depressed. I think I’ll quit my job soon.

B: Take it easy. Everything will be fine.

Example 2: A: My french is hopeless.

B: Don’t wory. It’s not that bad.

* Các câu và cấu trúc trả lời động viên của người khác:

Example 1: A: Don’t worry. Everything will be fine.

B: Thank you. I really hope so.

Example 2: A: Don’t give up, John. I believe you make it.

B: Thanks.

1.3. ADVICE AND SUGGESTIONS

1.3.1. ADVICE (KHUYÊN BẢO)

* Khi cần khuyên ai đó, có thể dùng các cấu trúc như sau:

+ You should/ ought to + V

Example 1: Yould shuold paly more attention to your family.

+ You need to V

Example 2: You need to see the doctor soon.

+ You better + V

Example 3: It’s so late. You ‘d better stay here tonight.

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+ If I were you, I would + have

Example 4: If I were you, I would call her right now.

+ Why don’t you V… ?

1.3.2. SUGGESTIONS (LỜI ĐỀ XUẤT)

* Chúng ta có thể đưa ra ý kiến đề xuất hay đề nghị với các cấu trúc sau:

+ Shall I / we... (do)?

+ Let's... (do).

+ Why don't I / we... (do)?

+ How about... (doing)?

+ What about... (doing)?

+ I think we should... (do).

+. I suggest that we... (do).

+ It might be a good idea if we / you... (do).

+ I think the best way of dealing with this situation would be to... (do).

+ If you ask me, I think we / you should... (do).

+ . We could...

Example 1: How about going to the concert tonight?

Example 2: Why don’t we go on a picnic tommorrew.

* Các câu và cấu trúc đồng ý với đề xuất của người khác:

+ Yes, I think that's a good idea.

+ That's probably the best option.

+ Sure, why not?

+ Yes, definitely.

+ By all means.

+ Good idea!

1.4. OPINIONS, AGREEMENT AND DISAGREEMENT

1.4.1. OPINIONS (Ý KIẾN)

* Để hỏi ý kiến của một người nào đó ta dùng cấu trúc sau:

+ What do you think (about it)?

+ What’s you opinions (about that)?

+ How do you feel (about that)?

+ Do you have any ideas (about that)?

+ Do you think that….?

Example: How do you feel about a trip to Hawaii?

* Đưa ra ý kiến:

+ Of course./ Of course not./ No doubt about it.

+ Yes, it’s a very good idea.

+ No, that’s ridiculous.

+ No, it won’t work.

+ In my opinion,…….

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+ In my point of view,…..

+ I believe………

Example: A: Do you think they are in love?

B: There’s no doubt about it.

1.4.2. AGREEMENT (ĐỒNG Ý)

* Các câu và cấu trúc diễn tả việc đồng ý quan điểm với người khác:

+ I agree completely.

+ You are alright.

+ You are correct.

+ I think so.

+ I hope so.

1.4.2. DISAGREEMENT (KHÔNG ĐỒNG Ý)

* Các câu và cấu trúc diễn tả việc không đồng ý quan điểm với người khác:

+ Really?

+ I’m not sure.

+ I couldn’t agree.

+ No, that’s wrong

+ I don’t think so.

1.5. PERMISSION (LỜI XIN PHÉP)

* Cấu trúc và câu dùng để xin phép:

+ Can I...?

+ Is it okay if...?

+ May I...?

+ Could I...?

+ Would/ Do you mind if...?

Example: May I go out ?

Is it Ok if I smoke in here?

* Cấu trúc và câu dùng để đáp lại lời xin phép của ai đó:

+ Yes, you can.

+ Sure.

+ Go ahead.

+ Yes, you may.

+ I don't mind.

+ No problem.

* Cấu trúc và câu dùng để từ chối lời xin phép:

+ I'm afraid not.

+ No, I think.

+ No, you cannot.

+ You couldn't do that.

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+ Sorry, you are not permitted.

Example: Liz: Please mum, can I use the computer?

Her mother: No, dear you can't. It's time to go to bed.

Liz: May I read a story before I sleep?

Her mother: Sure! But try to sleep early.

Liz: Thanks a lot mummy.

1.6. INVITATIONS, OFFERS AND REQUESTS

1.6.1. INVITATIONS (LỜI MỜI)

* Khi muốn mời ai đó tham ăn món ăn hoặc làm việc gì ta có thể dùng các cấu trúc sau:

- Do you want + to V?

- How about + V-ing?

- Would you like + N/ to V?

- Would you be interested in + V-ing?

- Let’s + bare V…

Example: Do you want to go to the zoo?

How about going to the mall together?

Would you like to go to the mall Saturday night?

Let’s have dinner on Sunday.

* Khi nhận được một lời mời ta có thể đồng ý hoạc từ chối:

+ Thể hiện đồng ý:

- Sure. What time?

- Sounds like a good idea

- Yes, I would

- I’d like to

- I’d love to

- Okay.

- Sounds like funs.

- Why not? I really like.....

- Good idea.

+ Từ chối:

- Sounds good. But I can’t.

- No, thanks.

- I’d love to, but I can’t.

- I would love to but I can’t.

- No, but thanks for inviting me.

- No, I’d better not.

- Sounds great but I don’t think I can.

- I’m affraid I can’t accept your invitation.

- How about some other time?

1.6.2. OFFERS (LỜI ĐỀ NGHỊ)

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* Lời đề nghị (Lịch sự):

- Would you like something to drink?

- Would you like to go disco?

- Would you like to come along?

- Could I offer you a glass of lemonade?

- Would you mind joining us?

- Shall I get you a bottle of water?

- Would you like to leave a message?

* Lời đề nghị (Lời đề nghị thân mật):

- What can I get for you?

- Won't you have a pancake?

- Cheese sandwich?

- Chocolate?

- Have some

- Like one?

* Nhận lời đề nghị:

- Thank you

- Yes, please

- I'd like it very much

- Thank you, I would ...

- That would be very nice

- I'm pleased to do that

- With pleasure

* Từ chối lời đề nghị:

- No, thanks

- Not for me, thanks

- No, I really won't. Thank you

- I'd like to, but I have ...

- I'm affraid I can't. Thanks anyway

- It would be a great pleasure to ... But I'm affraid I have ...

1.6.3. REQUESTS (YÊU CẦU)

* Chúng ta có thể dùng các cấu trúc sau để yêu cầu ai đó làm gì:

+ Can you ...?

+ Could you ...?

+ Will you ...?

+ Would you mind ...?

Example: Can you show me your photo album, please?

Will you lend me your book, please?

Could you possibly show me the way to the post office, please?

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* Chấp nhận yêu cầu:

+ Sure here you are.

+ Okey.

* Từ chối yêu cầu:

+ No, I'm sorry I need it

+ I'm afraid I can't

2. BÀI TẬP ỨNG DỤNG

Choose the best answer:

1. Peter: “How do you do?” – Mary: “___________”

A.Yeah,OK B. Not too bad. C. How do you do? D. I’m well.Thank you

2. Lam: “Bye!”- Lan “_________.”

A.See you lately B. See you later C.Thank you D. Meet you again

3. John: “I’ve passed my final exam.”- Tom: “____________”

A.Good lock. B. It’s nice of you to say so.

C.That’s a good idea. D.Congratulation!

4. Hung: “Would you like to have dinner with me?”- Lam: “__________.”

A.Yes, I’d love to B. I’m very happy C.Yes,it is D.Yes,so do I

5. Peter: “I enjoy listening to pop music.”- Maria: “_________.”

A. I’m, too B. I don’t C. Neither do I D. So am I

6. Ann: “Are you going to visit Britain next month?” – Kim: “Yes,_______.”

A. I am B. I do C. I like D. I going

7.Bod: “James is a very braveman.”- David: “Yes,I wish I _________ his courage.”

A. Had B. will have C. have had D. have

8. David: “You’ve got a beautiful dress!” – Helen: “________.”

A. I do B. Thanks for your compliment

C.You, too D. Okay

9. Sue: “I love pop music.” – Alice: “____________.”

A. I do, too B.No, I won’t C.Yes, I like it D. Neither do I

10. Ann: “What do you usually do on Sundays?” – Mary: “__________.”

A. I used to drive to work B. I’d be sleeping all day

C. I’m not doing anything D. I usually sleep until noon

11. Jack: “I’ve got to go, Sarah. So long.” – Sarah: “So long, Jack. And_____.”

A.be careful B.don’t hurry C. take care D.don’t take it seriously

12. Mary: “That’s a very nice skirt you’re wearing.”- Julia: “_________.”

A.That’s nice B. I like it

C. That’s all right D. I’m glad you like it

13.David: “Happy Christmas!”- Jason: “____________”

A.You are the same! B. Same for you!

C. The same to you! D. Happy Christmas with you!

14. A: “________?”- B: “Once a week.”

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A. How often do you go shopping B. How much do you want

C. Are you sure D. When will you get there

15. A: “Sorry I’m late.” – B: “____________.”

A. OK B. Don’t worry

C. Hold the line, please D. Go ahead

16. A: “Good morning. My name is Turner. I have a reservation.” – B: “____________.”

A. What do you want? B. Yes, a single room for two nights.

C. I haven’t decided yet. What about you? D. What do you like?

17. Mary: “I’ve got an interview for a job tomorrow.” – Peter: “____________.”

A. Thank you B. Same to me C. Good luck D. See you

18. A: “Thank you for the lovely present.” – B: “____________.”

A. Go ahead B. Not at all C. Come on D. I’m pleased you like it.

19. A: “Are you coming on Saturday?” – B: “____________.”

A. I’m afraid not B. I’m afraid not to

C. I’m afraid to D. I’m afraid I don’t

20. A: “____________ do they travel abroad?” – B: “Once a year.”

A. When B. How C. What time D. How often

21. Ann: “Do you think you’ll get the job?” – Mary: “____________.”

A. I know so B. Well, I hope so C. I think not D. Yes, that’s right

22. Trung: “I’m getting married next week.” – Nguyen: “____________.”

A. Thanks, the same to you B. Congratulations!

C. Well done! D. Sorry to hear that

23. A: “How’s life?” – B: “____________.”

A. Sure B. Not too bad, but very busy

C. Very well, thank you D. Pleased to meet you

24. A: “Excuse me, what’s the time?” – B: “Sorry. I ____________.”

A. don’t see B. do not have a watch C. won’t know D. know

25. A: “Are you free this coming Sunday?” – B: “____________”

A. Yes, I will B. No, thank you C. Yes, I can D. I think so. Why?

26. A: “____________” – B: “Certainly”

A. Welcome back! B. What are you doing there?

C. I’m sorry I am late D. May I borrow a pencil , please?

27. A: “Are you hungry?” – B: “____________”

A. Yes, I do B. Soon C. Right now D. Yes, a little

28. A: “Would you like some more tea?” – B: “____________”

A. Yes, please B. Here you are

C. It doesn’t matter D. I’m OK

29. Hello, my name’s John. ____________ to meet you

A. Please B. I am very well C. Pleased D. Thank you

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30. ____________? He’s OK now.

A. What is he B. How is he

C. How tall is he D. What’s he like

31. Peter: “Thanks a lot for your wonderful gift.” – Mary: “____________”

A. You are welcome B. Thank you

C. Cheers D. Have a good day

32. Dona: “ What’s your name?” – Helen: “____________”

A. Really? B. Pardon? C. OK D. Forgive me

33. A: “Thank you for a lovely evening.” – B: “____________”

A. Don’t mention it B. I’m glad you enjoy it

C. Yes, I’d like that D. Yes, that would be very nice

34. A: “I hope to see you again.” – B: “____________”

A. I hope so, too B. Good enough

C. Thank you D. I realy enjoy meeting you, too.

35. “Would you like a cup of coffee?” – “____________”

A. Yes, thanks a lot B. No, thanks you

C. Yes, please D. No, you are welcome

36. Charles: “ Excuse me ….Mr. Ward?” – Mr. Ward: “____________?”

A. Eh! What? B. Yes C. No D. Thank you

37. A: “Let’s meet for a coffee tonight.” – B: “____________”

A. I hope not B. I’m afraid I can

C. Yes, let’s D. Yes, thank you

38. A: “____________?” – B: “Yes. I want to send some flowers to my wife in Italy”

A. Do you like flowers B. What do you like

C. Can you help me D. Can I help you.

39. A: “What’s ____________ , Peter?” You don’t look very happy.

A. matter B. problem C. the matter D. that

40. A: “Jenny, I passed my exam.” – Jenny: “____________”

A. Oh! B. Oh! Good luck C. Congratulations! D. Ouch!

41. “ Is she coming to the party tonight ?” – “___________ ” . I ca’t stand seeing her behaviour.”

A. I don’t think so B. I hope so

C. I don’t hope so D. I hope not

42. “ Are you going to be in town next Saturday?” – “ ___________ . I am in the countryside visiting

my grandparents.”

A. No B.Yes C.Surely D. Certainly

43. “ Where are you from ?” – “___________”

A. Vietnamese B. American C. Chinese D. California

44. “___________” was he driving when the accident happened?” – “ About 60 kilometres an hour.”

A. How far B. How quick C. How fast D. How long

45. “ I’m afraid I can’t come to your birthday party this weekend!” – “___________”

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A. What a shame ! B. What a pity ! C. Me too. D. What’s happened?

46. Alice: “ What shall we do this evening?” – Carol: “___________”

A. Let’s go out for dinner. B. Oh, that’s good!

C. No problem D. I went out for dinner

47. Maria: “ I’m taking my driving test tomorrow.” – Sarah: “___________!”

A. Good chance B. Good time C.Good day D. Good luck

48. Helen: “ Where do you come from? “- Ann: “___________”

A. In London B.Yes, I have just come here

C. I’m living in London D. I come from London

49. Maria: “ I’m taking my end-of-term examination tomoorrow.” – Ann: “___________”

A. Good luck B. Good day C. Good time D. Good chance

50. “ How do you do?” – “___________”

A. How do you do? B. Good morning

C. Very well, thanks. D. I’m fine, thanks.

51. “___________ do you go to the dentist’s?” - “ Twice a year.”

A. When B.Why C.How D. How often

52. A: ___________ - B: By bus.

A.What do you go to school? B. Do you go to school by bus ?

C. Who are you taken to school by ? D. How do you come to school?

53. I’m Charles, from Continental Computers. How do you do? ___________?

A. How are you ? B. How do you do ?

C. Pleased to meet you D. B and C are correct

54. “ Thank you for coming to meet us” – “___________”

A. You are welcomed B. Same to you

C. Thank you too D. Not at all

55. Shop assistant: “___________” – Customer: “ I’m trying to find a Christmas present for my girl

friend.”

A. What do you want? B. Pleased to meet you.

C. How are you? D. Good morning, can I help you ?

56. A: “___________?” B: “ Yes, I’d like some information about trains, please.”

A: Can I help you? B. May I help you ?

C. What can I do for you? D. All are correct

57. “ Thanks for your help.” – “___________”

A. You are welcomed B. That’s all right

C. Thank you, too D. The same to you

58. A: Does Maria speak English well? – B: ___________

A. Yes. I do B. I think not

C. I don’t think so D. She thinks so

59. Helen: “ May I introduce you to Mary, Peter ?” – Peter: “___________?”

A. How are you, Mary? B. How do you do, Mary?

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C. Pleased to meet you, Mary D. B and C are correct

60. A: “ How about a biscuit?” – B: ___________I’m on a diet.

A. Yes, please B. Yes, thank you C. No, thanks D. It’s OK

61. A: When do you want them? – B: ___________

A. Last week B. Yes, of course

C. Good afternoon D. As soon as possible

62. “ I need some ice. Can you get some from the fridge for me?” – “___________”

A. No, thanks B. Yes, please C. Certainly D. Yes, thank you

63. “ Thank you very much for the wonderful gift.” – “___________”

A. Good luck B. Don’t mention it

C. Congratulations D. You are welcome

64. “ Let’s eat out tonight!” – “___________”

A. Ok. Why not? B. Congratulations C. Good luck! D. Yes, I will

65. “ Congratulation on your success!” – “___________”

A. Not at all B. Thank you C. All right D. The same to you

66. “___________is Mr.Brown going to retire?”

– “ Soon, I think. He has been working for this company for nearly 30 years.”

A. When B. How long C. Why D. Who is she

67. “ Have you ever met the girl over there?” – “ No. ___________?”

A. I don’t B. I have C Why not D. Who is she

68. “ The room is too hot. ___________if I turn the fan on?” – “ No”

A. Do you mind B. Would you like

C. Do you like D. Could you please

69. How___________was your holiday? – One week.

A. long B. big C. soon D. well

70. A: Is Monday possible for you? – B: ___________ .

A. I hope so,too B. Yes, that’s fine

C. Thank you D. I really enjoy meeting you

71. A: “___________” - B: “ I’ve got no idea.”

A. It’s your turn B. Are you tired? C. Let’s go D. What about you?

72. Brenda: “ Do you think it will rain?” – Carol: “ Oh! ___________”

A. I don’t hope B. I hope not C. I don’t hope so D. It’s hopeless

73. A: May I borrow your pen for a minute, please? – B___________

A. Yes, certainly B. Yes, thank you

C. No, thanks D. No, of course

74. A: How old are you, Mr.Bull? – B: ___________

A. I’m fine, thanks B. I’m OK

C. Very well thanks and you? D. What! I don’t like personal questions!

75. “ Goodbye. Have a nice weekend.” – “ Goodbye. ___________.”

A. Me too B. You’re welcome C. Not at all D. The same to you

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76. “ Sorry, I’m late.” - “___________. We haven’t started yet.”

A. Don’t worry B. Thank you C. You are welcome D. Why

77. Customer: “ Waiter! I’d like the menu, please.” – “___________”

A. But I don’t like B. Here are you,sir

C. Here you are sir D. Yes, thank you

78. “ I am having an examination tomorrow.” – “___________”

A. Congratulations! B. Goodluck! C. Be careful D. Why?

79. “ What are you doing, Hung?” – “___________ .Why?”

A. No B. Not C. None D. Nothing

80. “ Would you like to go to the cinema with me tonight?” – “ Yes. ___________. Where can we

meet?”

A. I would B. I will C. I’d love to D. I like

81. A: Have a cigarette. – B: ______________ . I am trying to stop.

A. No, thanks B. Thank you C. Not at all D. Come on

82. A: _______________ ? - 25

A. How long does it take to get there B. How old are you

C. How much is that D. How are you

83. “ Can I carry the bag for you? It seems very heavy. ” – “ ____________ . I can manage.”

A. No, thanks B. Yes, please C. Sorry D. You are welcome

84. “ Have a good holiday, Petter!” - “ ___________ , Mary.”

A. You too B. You will C. You do D. You have

85. “ Why don’t you ask Helen for help? I think he is always ready.” – “ __________ .”

A. Yes, please B. I hope so C. I hope not D. That is a good idea

86. “ ____________ ?” – “ I am very well thanks.”

A. How do you do B. How are you C. Are you well D. What are you like

87. “ How do you do?” – “ ________________”

A. I’m fine, thanks B. I’m very well

C. Please to meet you D. How do you do

88. “How about having a drive to the countryside this weekend?” – “ ______________ ”

A. Not at all B. You are welcome

C. No, thanks D. That’s a good idea

89. Anne: “Make yourself at home.” _ John: “___________”

A. Yes, Can I help you? B. Not at all. Don’t mention it

C. Thanks! Same to you D. That’s very kind. Thank you

90. Trung: “Why do you think most people learn English?” – Phong: “_____________ .”

A. All of them are B. I heard it was very good

C. Very often it’s to get a better job D. Because I like it

91. John: “What kind of job would you like?” – Mike: “ __________________ ”

A. Is there a good chance of promotion? B. I’m good at computing

C. Anytime after next week D. Anything to do with computers

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92. “Oh, no, I’m late for my appointment. ___________. ”

A. Catch you now B. Catch you later

C. Nice to see you again D. Pleased to meet you

93. Linda: “ Excuse me! Where’s the nearest police station?” – Maria: “ ____________ .”

A. It’s over there B. I’m afraid not

C. Don’t worry D. Yes, I think so

94. Tom: “ How did you go to this city?” – John: “ _______________ .”

A. I came here by the coach B. I came here by train

C. I came here last night D. I came here by foot

95. Hung: “ Thank you very much for a lovely party.” – Hoa: “ _____________ .”

A. Thanks B. Have a good day C. You are welcome D. Cheers

96. Brenda: “ Do you think it will rain?” – Carol: “ Oh, _________________ .”

A. I don’t hope B. I hope not C. I don’t hope so D. It’s hopeless

97. Tom: “ Congratulations!” – John: “ ______________ .”

A. What a pity! B. Thank you C. I’m sorry D. You are welcome

98. Dora: “What’s your name?” – Helen: “ _______________ .”

A. Really? B. Pardon? C. OK. D. Forgive me

99. Janet: “ Do you feel like going to the cinema this evening?” – Susan: “ ___________ .”

A. I don’t agree, I’m afraid B. You are welcome

C. That would be great D. I feel very boring

100. Laura: “ What a lovely house you have!” – Maria: “ ______________ .”

A. Of course not, it’s not costly B. Thank you. Hope you will drop in

C. I think so D. No problem

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PHẦN III: KẾT LUẬN VÀ KHUYẾN NGHỊ

I. NHỮNG ĐÁNH GIÁ CƠ BẢN VỀ CHUYÊN ĐỀ

Theo đánh giá chủ quan của người viết chuyên đề thì chuyên đề đã đạt được những tiêu chí sau:

+ Về nội dung: Đề tài đã tập trung nghiên cứu và thục hiện gắn với một trong những yêu cầu đổi mới

nội dung, phương pháp giảng dạy bôn môn và phương pháp kiểm tra đánh giá. Những đổi mới này phù

hợp với yêu cầu đổi mới của ngành và đáp ứng được yêu cầu của thực tế là học để thực hành và học để

thi.

+ Về ý nghĩa: Đề tài được thực hiện tạo nên một hướng mới trong công tác giảng dạy ngoại ngữ nói

chung và trong việc dạy giao tiếp nói riêng. Đó là các nguyên tắc trong dạy và học ngoại ngữ: học phải

gắn liền với thực hành, học là phải luyện tập thường xuyên.

+ Về hiệu quả: Quá trình thực hiện chuyên đề cho thấy đề tài khá cập nhật với mong muốn của học sinh.

Chuyên đề là một phần khái quát về những kiến thức mà học sinh thiếu, lại không dễ dàng tìm được. Đề

tài này có thể áp dụng với nhiều đối tượng học sinh khác nhau và ở những trường khác nhau.

Tuy nhiên chuyên đề này vẫn không tránh khỏi còn nhiều sai sót trong quá trình thực hiện. Người

viết mong nhận được nhiều ý kiến đóng góp quý giá từ các đồng nghiệp.

II. CÁC ĐỀ XUẤT VÀ KHUYẾN NGHỊ

Mặc dù chương trình và sách giáo khoa tiếng Anh bậc THPT đã được biên soạn công phu và đáp

ứng được nhu cầu đổi mới nhưng các chủ đề nói trong bài không sát với nhu cầu và thực tế của học sinh.

Trong đề thi Đại học có các kiến thức về chức năng giao tiếp nhưng trong sách lại không cung cấp nhiều.

Học sinh không có cơ hội giao tiếp bằng tiếng Anh nên kiến thức dần mai một theo thời gian ngắn.Vì

vậy, Bộ GD- ĐT cần xây dựng nội dung chương trình và biên cho sách giáo soạn sao phù hợp và sát

thực tế với trình độ của học sinh ở các cùng nông thôn.

Cần trang bị cho các trường đầy đủ về cỏ sở vật chất và các phương tiện dạy học ngoại ngữ, như:

phòng học bộ môn, đài cassette, băng đĩa, máy chiếu.

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KEYS

Choose the best answer

1. C. How do you do?

3. D.Congratulation!

5. B. I don’t

7. A. Had

9. A. I do, too

11. C. take care

13. C. The same to you!

15. B. Don’t worry

17. C. Good luck

19. A. I’m afraid not

21. B. Well, I hope so

23. B. Not too bad, but very busy

25. D. I think so. Why?

27. D. Yes, a little

29. C. Pleased

31. A. You are welcome

33. B. I’m glad you enjoy it

35. C. Yes, please

37. Yes, let’s

39. C. the matter

41. D. I hope not

43. D. California

45. B. What a pity !

47. D. Good luck

49. A. Good luck

51. D. How often

53. D. B and C are correct

55. D. Good morning, can I help you ?

57. B. That’s all right

59. D. B and C are correct

61. D. As soon as possible

63. D. You are welcome

2. B. See you later

4. A.Yes, I’d love to

6. A. I am

8. B. Thanks for your compliment

10. D. I usually sleep until noon

12. D. I’m glad you like it

14. A. How often do you go shopping

16. B. Yes, a single room for two nights.

18. D. I’m pleased you like it.

20. D. How often

22. B. Congratulations!

24. B. do not have a watch

26. D. May I borrow a pencil , please?

28. A. Yes, please

30. B. How is he

32. B. Pardon?

34. A. I hope so, too

36. C. B. Yes

38. D. Can I help you.

40. C. Congratulations!

42. A. No

44. C. How fast

46. A. Let’s go out for dinner.

48. D. I come from Londo

50. A. How do you do?

52. D. How do you come to school?

54. D. Not at all

56. D. All are correct

58. C. I don’t think so

60. C. No, thanks

62. C. Certainly

64. A. Ok. Why not?

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65. B. Thank you

67. D. Who is she

69. A. long

71. D. What about you?

73. D. What! I don’t like personal questions!

75. D. The same to you

77. C. Here you are sir

79. D. Nothing

81. A. No, thanks

83. A. No, thanks

85. D. That is a good idea

87. D. How do you do

89. D. That’s very kind. Thank you

91. D. Anything to do with computers

93. A. It’s over there

95. C. You are welcome

97. B. Thank you

99. C. That would be great

66. A. When

68. A. Do you mind

70. B. Yes, that’s fine

72. B. I hope not

74. A. Yes, certainly

76. A. Don’t worry

78. B. Goodluck!

80. C. I’d love to

82. B. How old are you

84. A. You too

86. B. How are you

88. D. That’s a good idea

90 C. Very often it’s to get a better job

92. B. Catch you later

94. B. I came here by train

96. B. I hope not

98. B. Pardon?

100. B. Thank you. Hope you will drop in

PART 2: CONTENT

2.1. LITERATURE REVIEW

2.1.1. Conversation strategies

Conversation strategies are techniques that help the speaker and listener keep a conversation going to

its natural and desired conclusion. They are skills that supplement the linguistic and sociolinguistic

skills most texts focus on: grammar, vocabulary, and usage. To develop strategic competence, students

must learn the words, phrases, and conventions used as two speakers engage in the active give-and-take

of conversation. These are the strategies we use to get more information, make comparisons, correct

someone politely, agree and disagree, summarize, share information, and make decisions in a business

meeting. Students also practice polite forms, rejoinders, clarifications, follow-up questions, getting a

response, expressing probability, interrupting, and avoiding conversation killers. Each activity has three

parts: a teacher's introduction, a written introductory exercise to be done by students individually, and

pair/group practice that makes use of information gap and other interactive formats. Each fun, student-

centered activity begins with controlled language and moves to open, imaginative exchanges. The work

is enjoyable for students and teacher and easy to use in any intermediate level class.

2.1.2. English Expressions for daily communication, ESL conversation & dialogues.

To teach and practice spoken English, I offer commonly used English Expressions for daily

communication, ESL conversation & dialogues. From learning these expressions, students will be

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able to use very important communication phrases and expressions which native speakers normally use

in English conversations or dialogues. Also, learning these expressions will help to make students sound

more natural and polite.

2.1.2.1. Asking for and giving advice

Asking for advice:

I've got a bad toothache. What do you suggest?

What do you advise me to do?

What should I do?

What ought I to do?

What's your advice?

If you were me what would you do?

Giving advice

If I were you, I would go to the dentist.

Why don't you go to the dentist?

You'd better brush your teeth regularly.

You ought to/should avoid eating sweets.

If you take my advice, you'll go to the dentist.

It might be a good idea to brush your teeth on a regular basis.

I advise you to brush your teeth on a regular basis.

Have you thought about seeing a dentist?

"In your position, I would…"

"You should perhaps…"

"You could always…"

Declining to give advice

I don't know what to advise, I'm afraid.

I wish I could suggest something, but I can't.

I wish I could help.

I'm afraid I can't really help you.

2.1.2.2. Making and Responding to Requests

A: Could I trouble/bother you to lend me $200?

B: (positive) Of course, it's no problem/trouble (at all).

B: (negative) It's impossible for me because I've only got $150.

A: Could you please take me to the airport tomorrow morning?

B: (positive) Certainly.

B: (negative) I wish I could, but I've got an appointment at 8:30.

A: Will you help me fix this error, please?

B: (positive) Sure. I'll be glad to.

B: (negative) I'm afraid I can't. I don't know anything about computers.

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A: Would you mind letting me borrow your book?

B: (positive) No, not at all.

B: (negative) I'm sorry, but I need it for next week's exam.

A: I'd like you to pick up some oil on the way home, if you have time.

B: (positive) No problem.

B: (negative) I can't do that because I won't be back until 11:00.

A: How/What about cleaning your room today?

B: (positive) No sweat.

B: (negative) Sorry. I'm going out with Lucy.

2.1.2.3. Greeting people and responding to greetings

General greetings (Formal)

o Hello!

o How are you?

o How are you doing?

o How is everything?

o How’s everything going?

o How have you been keeping?

o I trust that everything is well.

General greetings (Informal)

o Hi.

o What’s up?

o Good to see you.

o How are things (with you)?

o How’s it going?

o How’s life been treating you?

Greeting a person you haven’t seen for a long time (Formal)

o It has been a long time.

o It’s been too long.

o What have you been up to all these years?

o It’s always a pleasure to see you.

o How long has it been?

o I’m so happy to see you again.

Greeting a person you haven’t seen for a long time (Informal)

o How come I never see you?

o It’s been such a long time.

o Long time no see.

o Where have you been hiding?

o It’s been ages since we last met.

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2.1.2.4. Expressing Goodbyes and Farewells in English

There are many ways of saying good-bye, just as there are many ways of saying hello, and it is important

to use an expression of the appropriate tone and register. In the end, it’s all up to your judgment but

remember that using a very formal expression with someone who is your friend, as it may sound

sarcastic.

Simple good-byes (Formal)

o Good-bye

o Stay in touch.

o It was nice meeting you.

o I hope to see you soon.

Simple good-byes (Informal)

o Bye.

o See you.

o Talk to you later.

o Catch up with you later.

o Nice seeing you.

Leaving a place (Formal)

o I have to leave here by noon.

o Is it okay if we leave your home at 9pm?

o What do you say we leave work a little earlier today?

o Would you mind if I leave the dinner before it ends?

o I need to depart for the airport in one hour.

Leaving a place (Informal)

o I got to go now.

o I’ll be leaving from the office in 20 minutes.

o How about we jet off to the shops now?

o I’m afraid I have to head off now.

o Let’s get off work early.

Model dialogues:

Time-Related Expressions

A: Well, I'm afraid I have to be going.

B: Thank you for coming.

A: I've got to go/run. It's getting late.

B: All right. Take care of yourself.

Pleasantries

A: It's been a wonderful evening.

B: Yes, I've enjoyed it.

A: I've enjoyed talking to you.

B: Me, too.

Wishes to Keep in Touch

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A: Why don't we get together sometime?

B: I'd like that.

A: Drop by and see me sometime.

B: Sure thing.

Closings and Responses

A: Goodbye.- B: Goodbye.

A: Have a nice day.- B: You, too.

A: See you later/around.- B: So long.

2.1.2.5. Making and Responding to Introductions

Third-party introductions

A: It's my pleasure to introduce Dr. Smith.

B: How do you do?

C: How do you do?

A: I'd like to introduce Mr. Thomson.

B: I'm glad to meet you.

C: The pleasure is mine.

A: Let me introduce you to Tony Brown.

B: Pleased to meet you.

C: Nice meeting you, too.

A: I'd like you to meet Barbara.

B: Good to meet you.

C: I've heard so much about you.

A: This is Sam.

B: Nice to meet you.

C: Same here.

Self-introductions

A: May I introduce myself? I'm Timothy Johnson.

B: It's a pleasure to meet you. My name is Mary Leslie.

A: Hello. My name is Gordon Brown.

B: How do you do? I'm Helen Bradley.

A: I don't think we've met. I'm Pat.

B: Good to meet you. I'm Lisa.

A: Hi. I'm Ted.

B: Hi. I'm Sandy.

2.1.2.6. Making, Accepting and Refusing Invitations

Making Invitations

- I would like to invite you to dinner next Sunday at my home.

- I was wondering if you'd like to come to dinner on Wednesday evening.

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- Would you like/care to have dinner with us on Saturday?

- What/How about dinner tonight?

- Let's go to our place for dinner.

Accepting Invitations

- Thanks for your invitation. I'd be delighted to.

- Thank you. I'd love to.

- Yes, thanks. That would be great/wonderful.

- Sounds great/like fun.

- OK/All right.

Refusing Invitations

- I'm awfully/terribly sorry. I have other plans for that night.

- I'd really like to, but I have an appointment that day.

- Thanks for asking, but I'm afraid I'm busy.

- I can't. I've got a lot of work to do.

- Sorry. I'm already tied up.

Hesitating

- Thank you, but I'll have to check my calendar. Do you mind if I tell you on Monday?

- I'm not sure what my plans are. Could I get back to you tomorrow?

- I might be busy. I'll let you know later.

2.1.2.7. Thanking People and Responding to Thanks

Most languages have an automatic response to thanks. The British do not automatically respond to

thanks, but Americans do. A response is not necessary in British English, but is becoming more frequent.

In the past, You’re welcome sounded very American. Nowadays it’s common in Britain too. Another

common response in Britain is No problem (at all). Remember that Please is not an acceptable response

to thanks in either Britain or the USA.

Thanking for directions

A: Thank you so much for your directions. You've been a tremendous help.

B: It was my pleasure.

A: Thank you for taking the time to explain it to me. I hope it wasn't too much of a

bother.

B: Not at all. It was the least I could do.

A: Thanks for all your help. I really appreciate it.

B: You're welcome. Good luck.

A: Thanks a million!

B: Forget it/Don't worry about it.

Thanking for invitations

A: Thank you for inviting me. Of course I'll come.

B: Great! We're sure to have a lot of fun.

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A: Thanks for your invitation, but I'm afraid I won't be able to come. I've got an

appointment.

B: I'm sorry to hear that. We'll certainly miss you.

Thanking for gifts

A: Thank you very much for the flowers. They look so beautiful. Are they from your

garden?

B: Yes. I'm glad you like them. Happy anniversary!

A: Thanks a lot, but you really shouldn't have.

B: Well, I just wanted to show my appreciation for your kindness.

Thanking for favors

A: Thank you so much for lending me your bicycle.

B: Don't mention it. Let me know if you need it again.

A: Thanks for doing the washing-up.

B: It was nothing. I enjoyed helping you.

Thanking for offers of help

A: Can I take you to the airport? - B: Thank you. That would be great.

A: Do you need help carrying these suitcases?

B: Thanks, but I'll manage OK by myself.

Thanking for expressions of sympathy

A: I'm sorry to hear your grandmother is ill.

B: Thank you. I hope she'll be all right.

A: That's too bad about your car.

B: Thanks. I think the police will find some clues.

Thanking for compliments and wishes of success

A: You are such a good cook!

B: Thanks. I learned a lot from my mother.

A: Good luck with your exams!

B: Thanks. I'll need it!

2.1.2.8. Apologizing and Responding to Apologies

There are a few ways to apologize but a good thing to remember is that we usually add something to an

apology.

Apologies

o I’m sorry…

o I’m very sorry…

o I’m terribly sorry…

o Excuse me…

o Pardon me…

o I apologize…

o I’m afraid…

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Explaining oneself , Accepting Responsibility

o …I wasn’t very well yesterday

o …I didn’t see you

o …It won’t happen again

o …I’ll be more careful next time

o …I’ll finish it before I go home

o …It’s my fault

o …It’s all my fault

Model dialogues

A: I hope you'll forgive me for being late. I had a flat tire.

B: That's quite all right/I understand completely. It can happen to anyone.

A: Please accept my apologies for the mistakes in the report. I forgot to check it.

B: You don't need/have to apologize. But next time, try to concentrate better.

A: I (would like to) apologize for shouting at you yesterday. I lost control of myself.

B: Don't worry about it. I just hope you'll keep your temper from now on.

A: Excuse me! I didn't realize this was your seat/newspaper.

B: That's OK. I'm leaving anyway/I've finished reading it.

A: I'm sorry. I didn't mean to keep your book so long.

B: No problem/No big thing. I won't need it until next semester.

2.1.2.9. Complimenting and Responding to Compliments

Compliments on successes

A: I would like to compliment you on your recent achievement.

B: Thank you for saying so, but it was the work of the whole team.

A: The essay you wrote was superb. I'd like to use it as a model for other students.

B: Thank you. I'd be so honored.

Compliments on possessions

A: That's a nice T-shirt you're wearing.

B: I appreciate the compliment. It was a birthday present from one of my classmates.

A: Your new car looks terrific.

B: Thank you. It's very economical.

Compliments on appearance

A: I think your new hairstyle is lovely.

B: That's nice of you to say so. I love yours, too.

A: I really like your blue eyes. They make you look like a movie star.

B: Thank you. That's a nice compliment.

Compliments on skills

A: I've never heard any singer perform that song so beautifully.

B: Thank you. It's really nice to hear that from someone with your experience.

A: The chicken was delicious.- B: Thanks. I'm glad you enjoyed it.

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2.1.2.10. Getting Attention

A: Pardon me/Excuse me, Dr. Scott. -B: Yes? What can I do for you?

A: Waiter? - B: Yes? Can I help you?

A: Hey, Ben. - B: Yeah?

2.1.2.11. Interrupting a Conversation

A: Pardon the interruption/Pardon me/Excuse me, but...- B: What can I do for you?

A: I don't want to/hate to interrupt you, but... - B: It's all right. How can I help?

A: I'm sorry, but... - B: It's OK.

2.1.2.12. Offering to Help and Responding

A: May/Can I help you?

B: (positive) Yes, please. I'd like to buy some jewelry.

B: (negative) No, thank you. I'm just looking/browsing.

A: Would you like/Do you need some help?

B: (positive) Yes. That would be great. Thank you.

B: (negative) Thank you for offering, but I think I can manage it.

A: It looks/You look as if you could do with some help!

B: (positive) I sure could! I'm glad you came along.

B: (negative) Thanks. I think I've got it.

2.1.2.13. Expressing Sympathy and Responding

A: I am/was deeply/truly sorry to hear about your grandmother. I understand what

you're going through right now.

B: Thank you very much. I'm deeply moved/touched.

A: I was sorry/shocked/upset to hear you didn't win the scholarship. I know how

disappointed you must feel.

B: I appreciate your sympathy/kindness. I hope I'll do better next year.

A: How shocking/awful to hear about your accident. Are you OK?

B: It's very nice/kind of you to be so concerned but really, I'm fine now.

A: Too bad you didn't get the raise. I was hoping you would!

B: Thanks for your support. Sometimes things don't go the way we want, do they?

2.1.2.14. Expressing Opinions

- I'm of the opinion that... - As far as I am concerned...

- From my point of view...

- In my opinion...

- I think/believe/feel that...

- It seems to me that...

- As I see it...

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- If you ask me...

- To be (quite) honest/ (Quite) honestly...

Asking People to Express Their Opinions

- I'd be interested to know your thoughts on/what you think about...

- What's your point of view on...

- What's your opinion on/of/about...

- What do you think about...

- How do you feel about...

2.1.2.15. Agreeing and Disagreeing

Agreement: Sample phrases (from formal to informal)

- I agree completely (with what you say).

- That's just/exactly what I think/believe.

- In my opinion, you are right/correct.

- That's my opinion, too.

- I couldn't agree more.

- There's no doubt about it.

- You can say that again!

- You bet!

Disagreement

- I disagree with what you're saying.

- I don't agree with you/think so/see it that way.

- I couldn't agree less.

- I couldn't disagree more.

- You've got to be joking/kidding!

- You can't really be serious!

- Come off it!

Polite disagreement

- I respect your opinion/You have a right to your opinion, but I think...

- I'm not sure I can agree with what you say about...

- I understand what you're saying but...

- You could be right, but...

- But I thought...

- Yes, but...

2.1.2.16. Telephone Expressions

There are certain expressions that are always used while talking on the telephone. Even though it is not

impossible to use more general conversation terminology, it is still preferable to stick with the accepted

phone language: it will sound more professional. Here are some basics:

Phone greetings

more informal

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identifying the listener Is that Bruno Zola?

Could I speak to Bruno Zola,

please?

Is that Bruno? Are you

Bruno?

Is that you, Bruno?

saying who you are (Yes,) speaking. Yes (it is).

introducing yourself My name’s Elena Luma. It’s Elena. I’m Elena.

This is Elena. Here is Elena.

Asking people to speak slowly/speak up

- Sorry, could you speak slowly, please? Yes, sure.

- Could you speak up, please? Yes, of course.

Ending a phone conversation

OK, I think that’s everything I need.

OK, I think I’ve got all the details

Thanks. You’ve been very helpful.

Thanks very much for your help.

Bye bye. Goodbye.

2.2. CONVERSATION STRATEGIES IN ENGLISH CLASSES

Lesson plan for English conversations are available on the Internet for both situations and

functions that will most likely be encounter by speakers of English. Each lesson plan for English

conversation contains common expressions that native English speakers may use for given situations or

functions, in addition to responses to those expressions. Students can begin using these expressions

immediately to facilitate their communication skills.

A sample dialogue is provided that can be use as a model for similar conversations. The lessons

also contain discussion topics, role play situations, and other games and activities, for both paired and

group work, that can be utilized in the classroom for students to further practice their use of the language.

Learning English conversation skills works best in pairs or groups. One can improve their

writing, reading, and listening skills by studying alone, but to maximize study time to improve speaking

skills you need a partner.

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2.3. SUGGESTED EXERCISES

In a paper test of the entrance exam to university, there are normally 3 to five questions on

conversational expressions. The author has collected many of these questions from mock tests of some

high school and grouped them into topics as followed.

Exercise 1: Choose the best response to each situation below.

Asking for and giving advice

1. “What would you do in my situation?” “_______________________”

A. Let’s ask for a loan from the bank.

B. I think you should ask for a loan from the bank

C. I think you would ask for a loan from the bank.

D. Please ask for a loan from the bank.

Making and Responding to Requests

2. “Help!” “_____________”

A. Just a minute! B. Moment! C. I come at once! D. Wait on!

3. "Do you mind if we schedule the meeting for 11 o'clock?"

"Well, actually, I ............. earlier"

A. am preferring it to be B. should prefer it will be

C. would prefer it to be D. will prefer it

4. “Would you mind helping me with these heavy boxes?” - “ _______”

A. Yes, I would. B. Not at all C. What a pity! D. my Gosh!

5. When you want your friend to wait for you to finish what you're doing, you say,

"_______________".

A. One moment B. A moment C. One minute D. Just a moment

6. You want to know how to get to the station, and you ask a stranger.

A. Tell me, where is the station?

B. Do you mind telling me where the stations?

C. Could you tell me the way to the station, please?

D. Where is the station here?

7. “Would you like me to get a taxi?” - “___________”

A. That would be delightful. Thanks B. Well, let’s see.

C. Yes, please, if it’s no bother D. Yes, I see.

8. “Don’t fail to look after yourself, Mary!” - “_____________________”.

A. Of course, you are an adult B. Oh, I knew about that.

C. Thanks, me too D. Thanks, I will

9. “Don’t fail to send your parents my regards.” – “______.”

A. You’re welcome B. Good idea, thanks

C. Thanks, I will D. It’s my pleasure

10. “Could you save my place for me, please? Nature’s calling.” - “______”.

A. No problem. But the line is moving fast.

C. Sure. But hurry. The line is moving fast.

B. Yes, please. But in a minute or so

D. No, I can’t. I’m in a hurry.

11. Mike: “Tell me what your dog’s like?” - Alice: “___________”

A. Very quickly B. Biscuit and bones

C. Very well, thank you D. Big, black and hairy

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12. “Hi, do you think it’s possible for us to have a talk some time today?” “I’d love to but

___________”.

A. I’ve got a pretty tight schedule today. C. I’m fine now

B. Is tomorrow OK D. I’m pretty tight schedule today

Greeting people and responding to greetings

13. - Peter: How are you today? - Susan: ____________

A. I feel like a million dollars. B. I feel like a million stars

C. I feel your ears burning D. I can feel it in my bone

Expressing Goodbyes and Farewells in English

14. - Henry: Well, it was nice talking to you, but I have to dash.

- Liz: ____________

A. OK, see you. B. Yes, I enjoyed talking to you, too

C. Thanks! I will stop now. D. Yes, It was.

15. “Goodbye, Susie!” - “______________”.

A. So so B. The same C. Yeah D. So long

Making, Accepting and Refusing Invitations

16. A: Would you like to meet Mrs. Bruce? B: __________.

A. I can make an appointment with her B. I'd love to

C. I find it very interesting D. I don't know where she is living

17. “More coffee? Anybody?” - “ ______________”

A. I don’t agree, I’m afraid B. Yes, I’d love to

C. Yes, please D. It’s right, I think

Thanking People and Responding to Thanks

18. “Thank you very much for a lovely party” – “ _________”

A. Have a good day B. Not at all

C. Thanks D. You are welcome

19. ‘Thanks a lot.’ ‘___________’

A. Don’t mention it. B. Oh, that’s too bad.

C. Oh, I’m sorry to hear that. D. Of course.

20. Make yourself at home." " ____________ "

A. Thanks. Same to you C. That's very kind. Thank you

B. Yes, can I help you? D. Not at all. Don't mention it

21. "I can't thank you enough for your help." " ______________ "

A. My pleasure. B. My goodness

C. I'd rather not. D. I don't mind

22. Tom: Year. Here you are. Thank you.

Marry:______________.

A. Never mind B. Don't care C. You're welcome D. Certainly38

Apologizing and Responding to Apologies

23. “I am terribly sorry!” “ _______”

A. It’s nothing B. Nothing C. Don’t worry D. Never mind!

24. A: “I am sorry. I broke the vase.” B: “______.”

A. OK. Go ahead B. Yes, certainly

C. Don’t worry. Things break. D. I’d rather not.

25. “Sorry, I’m late, Mike.” - “ _____________”

A. Well, it’s worth a try B. Not on my account

C. No, I wouldn’t mind at all D. That’s all right

26. “You often come late”. “_____________________”.

A, No, I’m not B. Yes, I’m sorry about that

C. Certainly, sir D. I think so

27. “I’m sorry I couldn’t come to your party last night.” “ _____.”

A. That’s all right B. Excuse me

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C. You’re welcome D. Don’t mention it

39Complimenting and Responding to Compliments

28. “Your parents must be proud of your result at school”. – “___________”

A. Sorry to hear that. C. Of course

B. Thanks. It’s certainly encouraging. D. I am glad you like it.

29. What a nice gift you've brought us! - “___________”

A. I'm glad you like it B. You're exactly right

C. I don't agree with you D. That's a good idea

30. “You have a good voice! You sang so beautifully!”- “________________”

A. Your compliment is encouraging. B. Don’t joke me

C. Better than you are thinking D. Your compliment isn’t corrects

31. Peter: "What a lovely house you have!" - Mike: "__________"

A. Of course not, it is not costly B. Thank you. Hope you will drop in

C. No problem D. I think so

32. “What a great haircut, Lucy!” - “___________”

A. You think so? I think it’s a bit too short B. It’s my pleasure

C. Oh, yes. That’s right D. Thanks. It’s very kind of you to do this.

33. Tom: “I thought your performance last Sunday was wonderful.” Laura: “____________”

A. Don’t tell a lie. I thought it was terrible.

B. You must be kidding. It was not as good as I had expected.

C. I completely agree with you. It was terrific.

D. No doubt!

Offering to Help and Responding

34. A: Can I help you, madam? B: __________.

A. Yes, it's in our summer sale. B. It's very cheap.

C. No, thanks. I'm just looking D. Right. It looks a bit small.

35. "Can I get you something to drink?" - “______”

A. I'd like some Coke, thanks. B. Thank you. You're welcome.

C. Yes, why not? D. Yes, you can, of course.

36. “Can I carry these suitcases into the room for you?” - “______”

A. Can you? That’s very kind. B. You can’t, I think!

C. No, you can’t. D. Yes, you can.

Expressing Opinions

37. "Do you think you will be appointed business manager?" - " ................................"

A. Congratulations! B. I hope so C. So be it D. So do I

38. How much do you earn a month, Jean? I’d_____________.

A. rather don’t say B. better not to say

C. rather not say D. prefer not say

39. - John: Who do you think will win this beauty contest? - David: ____________

A. No idea B. It doesn't matter

C. It's not important D. I really couldn't say, I'm afraid

40. - Margaret: He won the race? That's impossible. - Paul: ____________

A. I couldn't say. B. Yes, it is. C. So you say. D. No, it is.

41. John: “Do you think that we should use public transportation to protect our environment?”

Laura: “______”

A. There’s no doubt about it. B. Well, that’s very surprising.

C. Of course not. You bet! D. Yes, it’s an absurd idea.

42. “Your boss looks like the aggressive type.” “__________”

A. Yes, he really wants to get ahead. B. Yes, he’s quite gentle.

C. Really? I’ve never seen him lie. D. Right. He’s so quiet.

Agreeing and Disagreeing

43. "Well, cats are very good at catching mice around the house." - “______.”

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A. Nothing more to say B. You can say that again

C. Yes, I hope so D. No, dogs are very good, too

44. Children under ten shouldn’t stay up late to play computer games”. - “______”

A. You are absolute right. B. Surely, they shouldn’t.

C. Yes, I share your opinion. D. I don’t quite agree with you. “

Telephone Expressions

45. “Could I speak to Susie May, please?” “Yes,________.”

A. Answering B. Talking C. Saying D. Speaking

46. Hello! Aviation Electronics? Could I speak to Mr. John on ________8183, please.

A. branch B. extension C. system D. exchange

47. Lisa: "Have you been able to reach Peter?" Gina: "___________"

A. Yes, I've known him for years C. There's no approval

B. No, the line is busy D. It's too much high

48. “Hello, I’d like to speak to Mr. Green, please?” - “___________”

A. I’m afraid I don’t know B. I’m sorry. I’ll call again later

C. Sorry. Can you take a message? D. Sorry, Can you say that again?

Making and Responding to Introductions

49. “Remember, they want someone who works well with people. You’re going to show them how

easy-going and personable you are!” - “__________”.

A. Thanks. I hope you. B. You see what I am like. Don’t worry.

C. Wait and see. Thanks D. Thanks. I’ll keep in mind.

50. “All right. Keep your receipt. If something comes up, you can show it to us and you can get a

refund.”

- “________________”.

A. OK, I won’t use it. B. Thanks. I’ll put it in a safe place.

C. You are welcome. See you D. Thank you. I’ll keep it for you.

Expressing Sympathy and Responding

51. “Mrs. Brown passed away yesterday.” - “David has told me that. ______.”

A. By God B. God rest her

C. God save the Queen D. God bless

Asking for permission and responding

52. Customer: Can I have a look at that pullover, please? Salesgirl: “_______”.

A. It's much cheaper B. Which one? This one?

C. Sorry, it is out of stock. D. Can I help you?

53. “Can I use your motorbike this evening?” - “____________”

A. Of course, you can B. Of course, you might

C. It’s my pleasure D. Do it if you can

54. “Can I make an appointment to see the doctor, please?” - “____________”.

A. Not at the moment. He can’t be disturbed. B. OK, you will need to check my diary.

C. OK, let me check the diary. D. Have a seat and I’ll be with you in an hour.

55. “May I speak to the manager?” “ _____________”

A. He always comes late. He is not very well. B. Thank you. Good bye.

C. I’m afraid he is not in. Can I take a message? D. I’m afraid not. He works very hard.

56. “May I leave a message for Ms. Davis?” “ ____________”

A. I’m afraid she’s not here at the moment. B. No, she’s not here now.

C. She’s leaving a message to you now. D. Yes, I’ll make sure she gets it.

Making and responding to a suggestion

57. “Shall we go for a swim?” - “______”

A. Yes, please B. Yes, we shall

C. Yes, we will D. Yes, let’s.

58. “Let’s listen to this new CD” “_____________________”

A. Who’s the singer? B. It’s in the record shop

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C. I can hear it D. I’ll listen

59. “Shall I collect the tickets for you?” “_____________________”

A. I think you shall B. In my opinion you would

C. That would be a real help D. No, I don’t have tickets.

60. “Shall we leave now?” “_____________________”

A. Ok, let’s not B. Have you got time?

C. Near the station D. I’d like to stay

Other types

61. “Do you still live there?”- “No, ______ . We’ve moved to a new house”.

A. not yet B. not now C. I do not live D. any longer

62. “How long does it take to get to the City Library from here?” – “______”.

A. You can go there by bus. C. I am sorry. I don’t know.

B. Yes, it’s a long way. D. It isn’t far.

63. “Will be there a lot of people at the concert tonight?” ‘___________. There aren’t usually very

many.’

A. I don’t expect so B. I expect not

C. I expect so D. I think not.

64. -"______" “Yeah, down this street, on the left”

A. Is there a station near here? B. How often does the train come?

C. Is this a train station? D. Would you like to go by train?

65. A - You’ve got to be careful next time! B - ___________.

A. I will. I will. Trust me! B. Yes, I have.

C. Sure. I have. D. I hope so.

66. James: “What’s the matter?” - Anne: “……………..…..”

A. Nothing B. Not at all

C. That’s all right D. It’s no trouble

67. - Jennifer: -What are you doing? - Alan: ____________

A. Look after your own affairs. B. You don't enter at all.

C. It's none of your business. D. It doesn't touch you.

68. Jack: “Hi, Tom. What’s going on?”

Tom: “Nothing special, Jack. ____ with you?”

A. What’s up B. Have you got something

C. Nothing new D. Not much

69. Frank: “Do you know how old I am?” Daisy: “_____.”

A. I couldn’t help it B. Happy birthday

C. Don’t mention it D. I haven’t a clue

70. Julia: “_____________________”. Carol: “no, that’s Helen’s”

A. Is your luggage this one? B. Are these your luggage?

C. Is this your luggage? D. Are your luggage these ones?

71. “How did the accident happen?” “_____________”

A. I saw it B. I can’t go there

C. I don’t know how to D. I didn’t see it

72. “I saw the new Spielberg film last night.” “______________”

A. You mustn’t see it B. Did I go? C. Has he come? D. Was it good?

73. “Are you sure the match starts at two? “____________”

A. It started well B. I think so C. It’s all right D. I’m all right

74. “Anything else? “______________”

A. Right now B. Not today, thanks

C. No, it isn’t D. Not at all

75. “$500 is expensive.” “________________”

A. I agree B. I hope not C. Not many D. Why not?

76. “I’m lost! Is this the way to Brighton?” “_____________________”.

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A. No, I’m afraid it isn’t B. You’re wrong

C. Why not D. You’ve made a serious mistake.

77. “Have you got any identification, sir?” “Well, I haven’t got my passport. But I’ve got my

driving license. ________________”.

A. Do you agree with me? B. Sure? C. Of course D. Will that be all right?

78. “Have you seen the price of petrol these days?” - “_____________________”.

A. It’s amazing, isn’t it? B. I’m amazing, aren’t I?

C. Isn’t it great? D. What a lot of petrol?

79. “How can this dress be so expensive?” “___________”

A. Yes, it’s the most expensive. B. What an expensive dress!

C. You are paying for the brand. D. That’s a good idea.

80. “I get impatient when the teacher doesn’t tell us the answer.” “__________”

A. Yes, it’s hard to think of the answers. B. Yes, I wish she’d hurry up.

C. Yes, she would know the answers. D. Yes, she speaks too quickly.

81. “__________” “Yes. Do you have any shirts?”

A. Could you do me a favour? B. Oh, dear. What a nice shirt!

C. May I help you? D. White, please!

Exercise 2: Choose the best answer to complete the conversational situations below.

1. Allan: “Do you mind if I use your dictionary? - Nick: “_______”

A. I’m afraid not. B. Without doubt. C. No, feel free. D. Straight ahead.

2. Philip: “Which would you like to eat, beef or chicken?” - Jennifer: “_______”

A. Beef seems fine. B. No way! C. It’s on me? D. Either way.

3. Tom: “Mommy, can I go out with my friends at 9 this evening?”- Mrs. Sterna: “_______”

A. I’d rather not. B. Yes, with pleasure. C. Please don’t. D. Sure. Have a go.

4. Mrs. Wesley: “Who will help me put away the garbage? Ron?” - Ron: “_______”

A. Oh, no. Not for me. B. I’m not sure about it.

C. Wait a minute. D. Sure. I won’t do it.

5. Alex: “I’ve had my purse stolen!” - Bill: “Oh really? _______ How did that happen?”

A. Poor you! B. Bad luck, so. C. Never mind. D. It’s a pity.

6. A. “I would like to invite you to our wedding anniversary this Saturday morning.”

B. “__________”

A. Thank you for your request, but I’m sorry I can’t really come.

B. I would love to come but I have prior commitments. I’m sorry.

C. I am sorry. Can you come to my place?

D. How about going to the cinema

7. A. “Where is my bag?” B “__________”

A. Here are you B. There is it C. Here you are D. There it is

8. A. “If only I hadn’t said that to her”. - B. “_________________”

A. Ah, well, that is life. B. Yes, you mustn’t have done like that

C. No worry, that’s nothing. D. No, you’ve done a very good job

9. A. “I apologize to you for not keeping my promise” - B. “ __________”

A. Well, that’s out of question. B. Your apology is accepted.

C. I am grateful to that. D. That was very sweet of you.

10. A. “How come you didn’t tell me that you would quit the job?” - B. “__________”.

A. Because I knew you would make a fuss about it.

B. I would love to. Thank you.

C. I found the job so demanding.

D. Because I’m so bored with it.

11. “Hurry up! I need the report right now!” - “You’ll get it when it’s finished! _____”

A. All in good time! B. Have a thin time of it!

C. A stitch in time saves nine! D. It’s just the fullness of time!

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12. Peter: “Is it important?”. Thomas: “_________________”.

A. Not on your life ! B. It’s a matter of life and death!

C. No worry, that’s nothing . D. It’s ridiculous.

13. Ann: “Does the global warming worry you?” Mathew: “ __________”.

A. What a shame! B. Oh, it’s hotter and hotter

C. I can’t bear to think about it. D. I don’t like hot weather.

14. Tom: “I read somewhere recently that about 137 species of animals and plants become extinct

everyday.” Mary : “__________”.

A. Well, maybe all is not lost yet. B. What’s point?

C. What a pity D. It can’t have happened like that

15. Jones: “It seems to me that the summer is nice here.”- Tam: “_______. It’s really lovely.”

A. You’re exactly right B. You’re dead wrong

C. I couldn’t agree less D. You could be right

16. Anna: “In my opinion, children always watch too much TV.”- Tom: “_______.”

A. Completely B. Of course C. Totally D. Absolutely

17. Lindy: “Do you mind the window being open?”- Maya: “_______, it’s much too cold.”

A. Yes, please B. I’m afraid I don’t C. Yes, I do mind D. No, I don’t

18. Nuance: “Is there anything I can do for you, sir?”- Rue: “_______ .”

A. Sure, go ahead, please B. Ok, your time

C. Not now. Thanks anyway D. Yes, you’re welcome

19. Mike: “Do I still have to change my clothes?” Bate: “______ .”

A. Sure, take your time B. Let’s discuss that some time

C. The party begins at 2 pm D. Don’t change your mind, please

20. Nam: “Hello, I’d like to book a room for the nights of the 18th and 19th.”- Milan:“______”

A. At your service. B. What can I do for you?

C. What’s the matter? D. Just a minute, please.

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