rd annual workforce 8 annual management summit safety summit · page 2 8th annual safety summit •...

3rd Annual Workforce Management Summit

Take home practical, hands-on ideas and resources for tools to cultivate workforce talent

Benefi t from HR experts advising on legal, ethical management techniques

Share experiences with others responsible for workforce management, labor and employment compliance

April 9, 2019 • Embassy Suites Dallas Park Central

www.trsa.org/workforcesummit • #WORKFORCETRSA


www.trsa.org/safetysummit • #SAFETRSA

8th Annual Safety Summit

Increase safety awareness among employees

Glean ideas for practical, hands-on analysis of trends, issues and techniques

Network with the largest gathering of those who make laundry industry safety a priority

Who Should Attend:ü Human resources professionals

ü Owner-Operators

ü Regional management

ü Plant-based managers

ü Others responsible for personnel (managing and supporting employees)

Who Should Attend:ü Owner-Operators

ü General, Plant, Production, Engineering & Safety Managers

ü Corporate Executives

ü Others responsible for safety, health and human resources

8th Annual Safety Summit • April 107 am Registration Opens

6 – 8 am Embassy Suites Cook-to-Order Breakfast

8 – 8:10 am Welcome and Safety Committee Update

8:10 – 9:10 am Workplace Violence: Prevention and InterventionHUB International, Risk Services Division

9:15 – 10:15 am TRSA’s New Safety & Health Certifi cationRick Gerlach, RG Consulting LLC

10:15 – 10:30 am Networking

BREAKOUT SESSIONS

10:30 – 11:20 am Risk Assessment Process for Commercial LaundriesRick Gerlach, RG Consulting LLC

How to Build a “Train the Trainer” Program

11:30 am – 12:15 pm

Prepare, Respond, Recover: Risk Management Essentials for Minimizing Business Interruption

Chris Mortifoglio, Senior Vice President – Director of Forensic Accounting, Procor Solutions and Steven Wright, Vice President of Business

Development, Irving Weber Associates

Electrical SafetyCharles Edelman, Corporate Safety Director, Unitex

and Bob Herzig, Owner and Principle, Herzig Engineering

12:15 – 1 pm Lunch

1 – 2 pm Implementing Ergonomics on the Plant FloorStephen Jenkins, Senior Director, Safety & Health, Cintas Corporation

BREAKOUT SESSIONS CONTINUED

2:15 – 3:15 pm The Role of Leadership in Culture DevelopmentKevin Ames, Director of Speaking and Training, O.C. Tanner

Hazard Prevention and ControlPat Teague, Director of Corp. Safety & Risk Mgmt.,

Tingue Brown & Company

3:15 – 3:30 pm Break

3:30 – 4:30 pm Networking RoundtablesFacilitated small-group Q&A sessions with the day’s speakers and other industry safety professionals

5 – 7 pm Embassy Suites Business Reception

3rd Annual Workforce Management Summit • April 97 am Registration Opens

6 – 8 am Embassy Suites Cook-to-Order Breakfast

8 – 9:30 amWELCOME REMARKS AND KEYNOTE

The Power of Stay InterviewsDick Finnegan, Author & CEO, C-Suite Analytics and Finnegan Institute

9:30 – 9:45 am Networking

9:45 – 10:40 am Drug Testing Regulations, Legal Issues & Hiring Strategies in the Legalized Marijuana EraJoe Shelton, Partner, Fisher & Phillips LLC

10:45 – 11:25 am Transitioning from Doing to ManagingJR Ryan, President & COO, Meese

11:30 am – 12:15 pm Employee Development and TrainingAngela D. Green, Shareholder, Ogletree Deakins

12:15 – 1 pm Lunch

1 – 3 pm Onboarding: Eff ectively Connecting People to Your Company CultureKevin Ames, Director of Speaking and Training, O.C. Tanner

3 – 3:15 pm Networking

3:15 – 4 pm How to Conduct Eff ective Internal Investigations and Assess CredibilityJoe Shelton, Partner, Fisher & Phillips LLC

4 – 5 pm Facilitated RoundtablesPlus a brief demo of TRSA’s online training programs

5 – 7 pm Embassy Suites Business Reception

Receive a Discount When Registering for Both Summits, See Registration Form

Network with attendees from both Summits!

Bring coworkers to cover all

breakout topics

Extend your professional development experience in Dallas! Stay for TRSA’sProduction Summit & Plant Tours • April 11–12, 2019 (details on page 4).

KEYNOTE: The Power of Stay Interviews for Engagement and RetentionSpeaker: Dick Finnegan, CEO, C-Suite Analytics and Finnegan Institute and author of the bestseller, The Power of Stay Interviews for Engagement and Retention

• Learn techniques to reduce high employee turnover and improve employee engagement

• Receive insight into real-world tools such as stay interviews and methods for forecasting future turnover

• Obtain access to additional materials such as case studies, stories, white papers and blogs that provide usable solutions

Dick Finnegan is a world-renowned expert on Stay Interviews, Employee Engagement and Cutting Turnover. BusinessWeek magazine has said “Finnegan offers fresh thinking for solving the turnover problem in any economy.” A best-selling author, Dick Finnegan helps industries of all types solve turnover and improve engagement.

GENERAL SESSIONSDrug Testing Regulations, Legal Issues & Hiring Strategies in the Legalized Marijuana Era Speaker: Joe Shelton, Partner, Fisher & Phillips LLC

Marijuana is becoming legalized in more and more states. In this hot-topic session, get answers to these questions and more:

• How does the legalization of the drug affect employers?

• How should a company respond to a positive marijuana test?

• Should you prohibit marijuana-related conduct and, if so, what kinds?

Transitioning from Doing to ManagingSpeaker: J.R. Ryan, President & COO, Meese

• Improve your grasp of techniques to build trust and communicate effectively with peers who are now your employees and with senior management

• Define and share team vision and goals to maximize collaboration

• Review your company’s overall perspective before implementing changes

Employee Development and TrainingSpeaker: Angela D. Green, Shareholder, Ogletree Deakins

• Grasp the true value your employees place on your efforts to develop and train them

• Discover program topics that will build specific employee knowledge or skills to improve performance

• Create and implement training programs designed to minimize the risks associated with inappropriate employee behaviors

3rd Annual Workforce Management SummitDelivered by the TRSA Human Resources Committee

Tuesday, April 9, 2019

Embassy Suites Dallas Park Central

Who Should Attend: ü Owner-Operators ü Human Resources Professionals ü Regional and general managers ü Plant-based managers ü Others responsible for personnel

(managing and supporting employees)

TRSA’s 3rd Annual Workforce Management Summit provides practical, hands-on ideas and resources and solutions to

pressing HR concerns and challenges in the linen, uniform and facility services

industry. Network and share experiences with others responsible for workforce management, labor and employment.

The 2nd Annual Workforce Management Summit’s Net Promoter Score or NPS. NPS measures willingness to recommend an event with of 50 or more considered “excellent.”

0

50-50

-100 100

74NPS

WORKSHOPS

How to Conduct Effective Internal Investigations and Assess Credibility Speaker: Joe Shelton, Partner, Fisher & Phillips LLC

• Discover the criteria necessary to mount an internal investigation that is based on an employee complaint of rights violation or unfair application of company policies

• Learn important tips for organizing, planning, and executing effective internal investigations

• Develop proper internal investigation protocol to help ensure all employees comply with the law as well company policies

Onboarding: Effectively Connecting People to Your Company CultureSpeaker: Kevin Ames, Director of Speaking and Training, O.C. Tanner

• Understand that each employee decides his or her own level of workforce engagement

• Enhance employee experience by knowing and understanding the Six Key Influencers of Engagement and Cultural Development

• Implement strong leadership during the onboarding process and hear why appreciation is such a powerful influencer of engagement

FACILITATED ROUNDTABLESParticipate in a series of facilitated group discussions on topics of importance to you. Speakers from the Summit and TRSA Human Resources Committee members will lead discussions in this roundtable format that will encourage you to exchange ideas, share best practices and deepen learning experiences with your peers.

Production Summit & Plant Tours April 11–12 • Dallas

Leverage your travel by attending this event following the Workforce Management and Safety Summits.• Save on registration costs when you register for multiple events, hosted at the same hotel April 9-12• The Production Summit & Plant Tours, April 11–12, provides opportunities to share and learn processes

and management techniques that impact day-to-date operations through general and breakout sessions and local plant tours

• Benefit from additional networking opportunities with experienced professionals from TRSA member companies, the industry’s most productive and efficiently-run organizations

Register: www.trsa.org/productionsummit • #PRODSUMMIT

3rd Annual Workforce Management SummitDelivered by the TRSA Human Resources Committee

Tuesday, April 9, 2019 • Embassy Suites Dallas Park Central

KEYNOTE: Workplace Violence: Prevention and InterventionSpeaker: HUB International, Risk Services Division HUB International specializes in risk services, claims management, and compliance support.

• Discover techniques to craft a safety culture to minimize the threat of workplace violence

• Focus on the types of violence possible within the organization (employee vs. employee; disgruntled significant other coming into the plant, gang violence, etc.)

• Simulated role-playing will provide tips for recognizing and de-escalating situations

GENERAL SESSIONSImplementing Ergonomics on the Plant Floor Speaker: Stephen Jenkins, Senior Director, Safety & Health, Cintas Corporation

Discover the benefits of a well-rounded ergonomics program: increased employee satisfaction, effectiveness and overall safety

• Pick up simple evaluation tools to help identify, solve problems and track progress

• Get ideas to empower employees to help reduce and prevent injuries

• Discover components of successful, in-place ergonomic programs

TRSA’s New Safety & Health CertificationSpeaker: Rick Gerlach, RG Consulting LLC

TRSA member companies will greatly benefit from the TRSA Safety and Health Certification Program:

• Obtain recognition for your company’s Safety and Health programs

• Learn the criteria needed for certification in these four categories: Management Leadership and Employee Involvement, Worksite Hazard Analysis, Hazard Prevention and Control, and Safety and Health Training

• Discover how certification programs enhance your company as an employer and as a service provider

FACILITATED ROUNDTABLESParticipate in a series of facilitated group discussions on topics of importance to you. Speakers from the day and TRSA Safety Committee Members will lead discussions in this roundtable

format that will encourage you to exchange ideas, best practices and learning experiences with your peers.


Delivered by the TRSA Safety Committee

Wednesday, April 10, 2019

Embassy Suites Dallas Park Central

Who Should Attend: ü Owner-Operators ü General, Plant, Production, Engineering

& Safety Managers ü Corporate Executives ü Others responsible for safety, health and

human resources

The TRSA 8th Annual Safety Summit brings together the largest gathering of professionals responsible for developing and implementing

safety programs for thousands of laundry employees which results in reduced injuries and workers compensation claims. Strong

evidence of these programs’ value is reflected in the reportable incident rate of TRSA

members compared with nonmembers. The 6-year trend in that rate shows nonmember incidents more than 200 percent higher than

today’s TRSA members.

The 7th Annual Safety Summit’s Net Promoter Score or NPS. NPS measures willingness to recommend an event with of 50 or more considered “excellent.”

0

50-50

-100 100

56NPS

BREAKOUT SESSIONSElectrical SafetySpeakers: Charles Edelman, Corporate Safety Director, Unitex and Bob Herzig, Owner and Principle, Herzig Engineering

Keep updated on today’s more complex machinery and controls, which require more sophisticated maintenance than ever:

• Review the plant maintenance department’s overall responsibilities, including the major responsibilities of the plant and equipment electrical systems

• Learn how to make a detailed study of your electrical system and safety practices

• Discuss the following electrical issues: Flash Hazard Analysis, Motor Starting, and plant start-up surges

Hazard Prevention and ControlSpeaker: Pat Teague, Director of Corp. Safety & Risk Mgmt., Tingue Brown & Company

The potential for industry hazards are ever-present; however, they can be prevented with proper training and controls in place:

• Get up-to-date on machine guarding, new equipment and safety start up

• Hone techniques to involve employees who understand the conditions that create the hazards and insights as to how these conditions should be controlled

• Create plans to protect workers and equipment during emergencies

How to Build a “Train the Trainer” ProgramThis model is used to train potential instructors or less experienced instructors, on the best ways to deliver training to others:

• Get tips on how to create a train-the-trainer program for your organization so that you can maximize effectiveness and ensure your safety training budget is being used wisely

• Understand why simply using subject matter expert (SME) employees might not guarantee a great training experience

• Discover techniques to develop your SMEs as effective instructors

Prepare, Respond, Recover: Risk Management Essentials to Minimize Business InterruptionSpeakers: Chris Mortifoglio, Senior Vice President- Director of Forensic Accounting, Procor Solutions and Steven Wright, Vice President of Business Development, Irving Weber Associates

The best time to have a recovery and response program in place is prior to the natural or man-made disaster:

• Pick up best practices to prepare for, respond to, and recover from disruptive events such as fires, floods or earthquakes

• Master the tools needed to respond quickly to mitigate the negative impact on your business and get back up and running as fast as possible

• Learn how to identify coverage gaps or vulnerabilities in your insurance and assess the value of your real property to set the appropriate coverage limits

Risk Assessment Process for Commercial LaundriesSpeaker: Rick Gerlach, RG Consulting LLC

OSHA identifies hazard identification and risk assessment as one of the seven “Core Elements” of an effective safety and health (S&H) program:

• Learn how to perform an assessment of hazards and risks and prevent injuries, which will identify potential hazards to workers that, left uncontrolled, could result in the risk of a serious injury or fatality

• Get up to speed on tools needed to implement a well-defined and effective process to define, identify, evaluate, document and control the S&H hazards and associated risks at all operating company locations

• Create effective techniques to address routine work tasks that employees complete daily, as well as non-routine work tasks that employees engage in only occasionally

The Role of Leadership in Culture DevelopmentSpeaker: Kevin Ames, Director of Speaking and Training, O.C. Tanner

Today’s rapidly-changing workforce is a key driver in developing and strengthening your company’s culture. Keep abreast of the changes needed to create a strong culture that leads to employee retention:

• Employee engagement defined

• Leadership: the key to inspiring connection

• Exploring further connection of employees to their purpose—and why it’s important

Wednesday, April 10, 2019 • Embassy Suites Dallas Park Central

8th Annual Safety SummitDelivered by the TRSA Safety Committee

TRSA Operator Member Non-Member Operator TRSA Associate Member Alliance Partner

Early (by Mar. 1)

Full (after Mar. 1)

Early (by Mar. 1)

Full (after Mar. 1)

Early (by Mar. 1)

Full (after Mar. 1)

Early (by Mar. 1)

Full (after Mar. 1)

Workforce Management Summit Only $395 $495 $630 $730 $395 $495 $525 $650

Safety Summit Only $395 $495 $630 $730 $395 $495 $525 $650

Register for Two or More Summits and Save

Workforce Management Summit + Safety Summit $700 $900 $1125 $1325 $700 $900 $925 $1125

Workforce Management Summit + Production Summit $875 $1050 $1400 $1600 $1075 $1250 $1200 $1400

Safety Summit + Production Summit $875 $1050 $1400 $1600 $1075 $1250 $1200 $1400

Workforce Management Summit + Safety Summit + Production Summit $1200 $1500 $1950 $2200 $1400 $1700 $1750 $2000

4 Easy Ways To Register:

Mail: 1800 Diagonal Rd, Suite 200, Alexandria, VA 22314

Email: [email protected]

Fax: 703.519.0026

Online: www.trsa.org/events

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Check Enclosed

Charge To: Visa MasterCard American Express Discover

Name on Card___________________________________________________________________________________________

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Card Number ________________________________________ Exp. Date _______________ Security Code ____________

Program Cancellation Policy: Written cancellations received by March 25, 2019 will receive a full refund minus a 25% processing fee. Cancellations received after March 25, 2019 will not be refunded and cannot be credited to another TRSA program or event. Refunds will not be granted for no-shows. Cancellations will be processed after the event.

Name __________________________________________________________________________________________________

Nickname (for badge) ____________________________________________________________________________________

Company _______________________________________________________________________________________________

Title ____________________________________________________________________________________________________

Address ________________________________________________________________________________________________

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Please check if you require special assistance or have special dietary requirements to fully participate.

Previous Event attendee

What are the top three (3) management issues you struggle with at work? ______________________________________

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Production Summit Attendees—I will attend: Welcome Reception: April 11, 5–6:30 pm Plant Tours: April 12, 8 am–2 pm


April 9, 2019 • Dallas, TX April 10, 2019 • Dallas, TX April 11–12, 2019 • Dallas, TX


Production Summit & Plant Tours

www.trsa.org/workforcesummit www.trsa.org/safetysummit www.trsa.org/productionsummitHow did you learn about this event? (select one)*:

Brochure Postcard Textile Services Magazine TRSA Promotional Email Textile Services Weekly

TRSA Website Colleague/Co-worker Manager/Supervisor Social Media: TRSA LinkedIn, Facebook, Twitter

Your Organization Level (select one)*: Chairman/CEO/Owner/President

Vice President/COO/CFO

Director Manager/Supervisor

Professional/Staff

Your Job Function (select one)*: Customer Service Engineering Environmental Executive Finance General Manager Health and Safety Human Resources Info Systems Mngt./IT

Legal Logistics and Transportation/Routes

Marketing Production Purchasing Sales

Training

(*required)

Group Discount for 3+ Attendees from Your Team

Save 10% when three or more staff register together. Deadline for early registration (lower baseline pricing) is Friday, March 1, 2019. Contact Mary Beth Porter, 877.770.9274, ext. 100; [email protected]. Excludes other discounts.

Hotel InformationEmbassy Suites Dallas Park Central13131 N Central Expy, Dallas, TX 75243Attendees must call The Embassy Suites Dallas Park Central at (972) 234-3300 to reserve a room. All individual reservations must be guaranteed with a major credit card at time of reservation. After the due date of March 25, 2019, if a guaranteed room is not canceled 72 hours prior to arrival, payment for the full rate on that room will be charged.

Room Rate/Group Code: Use the code “TEX” to get the TRSA room rate of $145 before March 25, 2019. Limited availability. After the March 25, 2019 deadline, regular room rates will apply.

Location/AirportThe Embassy Suites Dallas Park Central is located

about 12 miles from Dallas Love Field (DAL) and 22 miles from Dallas/Fort Worth International Airport (DFW).

Dress CodeBusiness casual attire for all sessions.

1800 Diagonal Road Suite 200 Alexandria, VA 22314 877.770.9274 www.trsa.org

Increase safety awareness among employees

Glean ideas for practical, hands-on analysis of trends, issues and techniques

Network with the largest gathering of those who make laundry industry safety a priority



Take home practical, hands-on ideas and resources for tools to cultivate workforce talent

Benefi t from HR experts advising on legal, ethical management techniques

Share experiences with others responsible for workforce management, labor and employment compliance


www.trsa.org/workforcesummit • #WORKFORCETRSA


www.trsa.org/safetysummit • #SAFETRSA

Multi-Registration Discounts Available! See registration form

rd annual workforce 8 annual management summit safety summit · page 2 8th annual safety summit •...

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