rapid organizational legitimacy: the case of mobile news apps

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Rapid organizational legitimacy: The case of mobile news apps Allie Kosterich Matthew S. Weber Rutgers University Department of Communication National Communication Association 102 nd Annual Meeting Philadelphia, PA November 11, 2016

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Page 1: Rapid Organizational Legitimacy: The Case of Mobile News Apps

Rapid organizational legitimacy: The case of mobile news apps

Allie Kosterich Matthew S. Weber

Rutgers University Department of Communication

National Communication Association 102nd Annual Meeting Philadelphia, PA

November 11, 2016

Page 2: Rapid Organizational Legitimacy: The Case of Mobile News Apps

Overview Theory Data Results Conclusion

140b apps downloaded

7b revenue for app developers

90% increase in app use (2013-2015)

101b global market projected by 2020

Trend data compiled from: Caribou Digital (2016), Sims (2015), and Lella, et al. (2015).

Mobile App Economy

$!

Page 3: Rapid Organizational Legitimacy: The Case of Mobile News Apps

Overview Theory Data Results Conclusion

Organizational Legitimacy

•  New ventures draw on past affiliations to increase legitimacy (Petkova et al., 2013).

•  Organizations obtain cognitive legitimacy via public knowledge, fostered by press (Hannan & Freeman, 1986).

•  Organizations require legitimacy created via external stakeholders (Dellmuth & Tallberg, 2014).

•  Organizations enhance legitimacy via interorganizational investment (Hallen, 2008).

Page 4: Rapid Organizational Legitimacy: The Case of Mobile News Apps

Overview Theory Data Results Conclusion

Theoretical Model of Rapid Organizational Legitimacy

H1: Organizational performance is positively associated with experiential legitimacy.

H2: Organizational performance is positively associated with

societal legitimacy.

H3: Organizational performance is positively associated with

cognitive legitimacy.

H4: Organizational performance is positively associated with

network legitimacy.

Organizational Performance

Page 5: Rapid Organizational Legitimacy: The Case of Mobile News Apps

Overview Theory Data Results Conclusion

Summary Statistics

Variable Mean SD Age 1.40 0.28 Versions (sqrt) 12.47 6.85 Other apps (log) 33.33 82.82 Favorable user reviews (log) 63.37 133.48 Critical user reviews (log) 13.39 23.43 User ratings count (log) 79.11 152.91 Industry news (log) 0.33 0.54 Press releases (log) 0.58 1.39

N = 36

Page 6: Rapid Organizational Legitimacy: The Case of Mobile News Apps

Overview Theory Methods Results Conclusion

PCA of Organizational Legitimacy Attributes

Note. Loadings <|.30| are omitted. N = 36 mobile news apps released 2014-2015.

F1 F2 F3 F4

Factor 1: Network legitimacy (α = .85) Funding Degree (log) Eccentricity (sqrt) Closeness centrality (sqrt) R2 = .28

.96

.93

.84

.89

Factor 2: Societal legitimacy (α = .95) Favorable reviews (log) Critical reviews (log) Ratings count (log) R2 = .24

.91

.92

.93

Factor 3: Experiential legitimacy (α = -.80) New entrant Age Other apps (log) Versions (sqrt) R2 = .16

-.35

.45

.64

.66 -.80 .70

Factor 4: Cognitive legitimacy (α = .75) Industry news (log) Press releases (log) R2 = .13 Cumulative R2 = .80

.90

.82

Page 7: Rapid Organizational Legitimacy: The Case of Mobile News Apps

Overview Theory Methods Results Conclusion

Regression Results for Analysis on Organizational Performance

Variable β

Age -0.20

Network legitimacy 0.24

Societal legitimacy 0.68*

Cognitive legitimacy -0.18

Note. R2 = .53 F(4,31) = 8.62 *p < .001

Page 8: Rapid Organizational Legitimacy: The Case of Mobile News Apps

Theoretical Implications •  Importance of societal legitimacy •  Communicative nature of rapid legitimization •  Inability to capture experiential legitimacy in this model

Practical Implications •  Importance of user buzz over press coverage

Overview Theory Methods Results Conclusion

Page 9: Rapid Organizational Legitimacy: The Case of Mobile News Apps

Limitations •  Narrow sample. •  Downloads as performance measure. •  Non-reliable scale for experiential legitimacy.

Future Research •  Building a reliable scale for experiential legitimacy.

•  Testing with additional outcome variables.

Overview Theory Methods Results Conclusion

Page 10: Rapid Organizational Legitimacy: The Case of Mobile News Apps

THANK YOU

Allie Kosterich @allkost

[email protected]

Matthew Weber @mediareinvented

Page 11: Rapid Organizational Legitimacy: The Case of Mobile News Apps

Appendix: Correlation of Variables

N = 36 *p < .05 **p < .01

Page 12: Rapid Organizational Legitimacy: The Case of Mobile News Apps

Appendix: Network Visualization 2-mode relationship between investors and mobile news apps

Overview Theory Data Results Conclusion

Note. Mobile news applications are colored gray while investors are colored white. Connections exist between the two to represent financial investment. Mobile news app nodes are ranked (sized) by degree.

Page 13: Rapid Organizational Legitimacy: The Case of Mobile News Apps

Overview Theory Data Results Conclusion

Appendix: Empirical Model of Rapid Organizational Legitimacy

H1: Experiential Legitimacy App age

App versions Publisher’s other apps

New entrant or diversifying incumbent

H2: Societal Legitimacy Favorable user reviews

Critical user reviews Ratings count

H3: Cognitive Legitimacy Industry news coverage

Press releases

H4: Network Legitimacy Funding

Network degree Network eccentricity

Network closeness centrality

Organizational Performance App downloads