& r12 preview applications...

Applications Strategy& R12 Preview

Sandy PawlyszynPrincipal Sales Consultant

John SchmeisserSales Consulting Manager

The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decision. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.

Safe Harbor Statement

• Applications Strategy

• E-Business Suite R12 Preview

Agenda

✓ PROTECT Your Existing Investment

✓ EXTEND the Value of Your Applications

✓ EVOLVE You to the Next-Generation

Oracle Applications StrategySimply Put…

Protect and Extend

Oracle Applications Unlimited

Oracle’s ApproachTalk, Listen, and Work with Customers and Partners

• 400+ User Groups • Product Development Committee

• Customer Advisory Boards• Product Strategy Councils• Industry Strategy Councils• Fusion Strategy Council• Services Strategy Council• Partner Councils

• Executive Roadshows• Customer Focus Groups and Surveys

• End User and LOB• One on One meetings with Customers

Oracle’s ApproachTalk, Listen, and Work with Customers and Partners

What we heard…☑ More Choice☑ More Visibility☑ More Value☑ More Time

Applications UnlimitedPreserving Your Investment

✓ Continued Product Releases✓ Customer Driven Product Roadmaps✓ Dedicated Development Teams✓ No Forced Upgrades

Tailored For Our Customer’s Industry, Processes and GeographyWhen You Want It—Based On Your Business Needs

Applications UnlimitedBest of Both Worlds

Unlimited

Unlimited

Unlimited

Unlimited

Version 9Version 8.9

Version 8.12Version 8.11

Version 12Version 11i.10

Version A9Version A7.3 & A8.1

UnlimitedVersion 8Version 7.8

FUSION Unlimited

Latest Release Next Release

0 1 2 3 4 5 6 7 8 9 10

SustainingSupport

Extended

Support

PremierSupport

Years of Support

Unlimited

Oracle Lifetime SupportSimple, Predictable, and Flexible

Applications UnlimitedLearn More at Oracle.com

• Program Overview & Details

• Frequently Asked Questions

• Presentation by Charles Phillips

Bottom Line✓ Continued Product Releases

•More Choice✓ Customer Driven Product Roadmaps

•More Visibility✓ Dedicated Development Teams

•More Value✓ No Forced Upgrades

•More Time

Evolve.

Although the Applications Product Lines Will be Protected and Extended into the Future…

Version 8.9PeopleSoftEnterprise Version 9

Version 8.11JD EdwardsEnterpriseOne Version 8.12

OracleE-Business Suite Version 11i.10 Version 12

Unlimited

Unlimited

Unlimited

… A New Generation of Business Applications Will Be Created and Released In Parallel

&Next Generation Application Suite

Version 8.9PeopleSoftEnterprise Version 9

Version 8.11JD EdwardsEnterpriseOne Version 8.12

OracleE-Business Suite Version 11i.10 Version 12

2013 or beyond

2013 or beyond

2013 or beyond

Oracle’s Next Generation of Business Applications is CalledFusion Applications

Fusion Applications Will Include the “Best of” Functionality From E, E1, EBS, World, & Siebel

Bes

t Pra

ctic

es

Bes

t Pra

ctic

es

Bes

t Pra

ctic

esOracle Fusion Application Suite

Agenda

Protect. Extend. Evolve.The Value of Your Software Investment.

• Applications Strategy

• E-Business Suite R12 Preview

• Numerous Fusion Components• XML Publisher

• Cross-Application Flows with BPEL (ex. Retek to Oracle Financials)

• Updated User Interface to enhance experience• Improvements to the workflow engine – instead of bulk

processing• Significant reduction in Java footprint• Elimination of nearly 1000 indexes due to 10g

optimizer features

Preview: E-Business Suite R12

NewFonts

NewIcons

NewButton

s

New Background

Pattern

NewColors

NewColors

Application Login - Current

Application Login – R12

Contact Center (Forms) - Current

Contact Center (Forms) – R12

– Planning– Procurement– Manufacturing– Logistics– Service– Maintenance– Product Lifecycle Mgmt

– Sales & Marketing– Finance– Human Resources– Projects – Contracts– Order Management– Configurator

Also, Includes Over 2350 New Capabilities• 50% Industry Specific Capabilities• 50% Cross-Industry Capabilities

And 12 New Modules/Products

Preview: E-Business Suite R12 (cont’d)

– Sourcing Optimization– Project Portfolio Planning– Service Desk– Case Management– Clinical Data Repository– Customer Loyalty– Utility Biller– Healthcare Intelligence

Deep and Adaptive Industry

Processes

Superior OwnershipExperience

Greatest Business

Insight

Release 12 Design Principles

Deep and Adaptive

Global Processes

Same SubledgerTransaction canCreate Multiple AccountingRepresentations

Ledger A

Ledger DLedger C

Subledger Accounting

Dr Cr

Process and Report on ManyLedgers at the Same Time

From Sets of Books …To Ledgers

Ledger B

US GAAPUS COAUS CalendarUSD

French GAAP/IASPlan ComptableFrench CalendarEUR

US GAAPUS COAUS CalendarUSD

US GAAPUS COAUS CalendarAUD

Single Responsibility

Tasks• Accounting Setup• Collections• Requisition Demand &

Purchase Orders• Invoices & Payments• Customer Data

Management• Receiving & Drop Ship

Perform multiple tasks across operating units without changing responsibilities

From Multi-Org …To Multi-Access

ItalyLegal Entity

CanadaLegal Entity

BrazilLegal Entity

BrazilianOperating Unit

ItalianOperating Unit

CanadianOperating Unit

• Sourcing Optimization*:New Product for Bid Analysis and Awarding

• Enhanced Supplier Mgmt: Qualification & Profile Mgmt, Scorecarding

• Prof Buyer Work Center: Centralized Requisitionand Order Mgmt

• Enhanced Contract Mgmt: Complex Payments,Contract Expert* andContract Repository*

*Available Pre-R12

Advanced Procurement

Scenarios

Projects

Strategy

Ranking BalancedPortfolio

Enhanced Project Mgmt*

Control• Financial Forecast• Performance

Execute• Progress• ActualsPlan

• Workplan• Resources• Budget

Project Portfolio Analysis*(New Product )

*Available Pre-R12

Project Management

• Program management to aggregate dataand track multiple projects

• Multiple earned value metrics• Automated project forecasting (EAC)• Improved workplan definition (e.g. task

dependencies within and across projects)• Support for additional resource types such

as contractors and non-labor• Enh. performance reporting w/ exception mgmt• Establish common corporate objectives

• Accurately determine total project costs• Evaluation and simulation

- Project scoring & ranking via multiple metrics- Graphical charts for creating and comparing

“what if” scenarios

• Improved Comp Workbench- New, more intuitive user interface- Global process support (e.g., transfers)

• Enhanced grade-step progression

• Enhanced iRecruitment - Portal for agency submittal of candidates- Auto-creation of resumes for candidates

• T&L data consolidation & archiving• Common bank account definition

for Payroll & Finance

• Improved self-service absence & schedule management

• Streamlined global transfers

Measure & Improve Performance

Continued Globalization: New HRMS Localizations for 9 Countries

Human Capital Management

Recruit / Hire

Deploy / Manage

Record Time & Labor Compensate

• New, more intuitive checkout flow

• Enhanced partner flows for end-customer support, profiling, and approval management

• Web Analytics: online response & click-through destination tracking

• Strategic account planning for developing and executing sales strategies in large accounts

• Sales for handhelds to enable to real-time access through mobile devices

• Outlook e-mail and contact integration

E-Commerce / PRM Field Sales

Internet and Direct Sales

Investigations & human services case work

• Manage complex cases and related activities

• Share info securely across dept’s or agencies

For IT, Facilities, Human Resources

• Multi-channel access via Web, email, phone

• Supports industry standard ITIL* processes

• Integrated service ordering flows

• Universal Genesys CTI support

• KM** integration to Oracle Enterprise Search

** Knowledge Management* IT Infrastructure Library

Moving from Forms to Oracle Applications

Framework

*Available Pre-R12

Customer Service

Customer Support*New HTML Module

Contact Center Enhancements

Case Management – New Module for Public Sector

Service Desk – New Module for Employee Support

Supply Chain Planning

Transportation Management

• Expanded Planning & Execution: Accommodates Multi-Mode/Stop/Tier, Plus Consolidations & Continuous Moves

• Automated Payments & Settlements• Carrier Bid Optimization for Transportation Services PO

Order Management

• Order Compliance: Track Customer Acceptance & DeferredRevenue, Recognize Partial Period Revenue

• Advanced Pricing: Customer-Specific Price Book Shows Prices Prior to Transaction

*Available Pre-R12

Supply Chain Management

• Strategic Network Optimization*: Graphical and Cost Representation of the Optimal Supply / Demand Network

• S&OP: Improved Rough Cut & Closed-Loop Planning• Inventory Optimization: Added Demand Fulfillment Modeling


Processes


Greatest Business

Insight


Deep and Adaptive

Global Processes

• Financial Services• Professional Services • Retail / Wholesale Distribution• Eng & Construction

Service

• Public Sector• Healthcare• Education & Research

Public Services

Manufacturing• High Technology• Industrial Manufacturing• Automotive• Life Sciences• Consumer Products• Chemicals• Aerospace & Defense

• Communications• Travel & Transportation• Utilities• Oil & Gas• Natural Resources

Asset Intensive

Target Industries:Deep & Adaptive

Discrete and Process Manufacturing

• Common inventory definition • Expanded shop floor and MES capabilities• Improved support for APAC manufacturing practices

- Charge-based Shikyu- Golden Tax support

- Periodic average costing- Deferred revenue and COGS

Service Parts Management

• Internal and 3rd party component repair management

• Field service inspection scheduling

• Customer / location time zone support

• Service Contract and Install Base ownership transfers

Manufacturing Industry InitiativesIndustrial, High Tech, Auto, A&D, Consumer, Life Sci, Chemicals

Product Information Mgmt

Product Lifecycle Mgmt

• Enhanced New Product Intro Flow- Local Control of Bill of Materials

Item Attributes

- Embedded Document Management

*Electronic Records, Electronic Signatures

Regulatory Compliance

• Data Librarian Import Workbench• Operational Attribute Change Mgmt • Views to other EBS Transactions

and External Data Sources

21 CFR Part 11• Full Compliance Extended to Service

and Maintenance; ERES* Extended to Mobile Supply Chain Apps

• Parallel Approvers Workflow• Single Screen E-Signatures Process

• Clinical Data Repository: New Product to Facilitate Data Integration, Analysis and Reportingfor Regulatory Submission

• Adverse Event Reporting System: Enhanced Support for Product Compliance and Japanese Market

Clinical Trials

Manufacturing Industry InitiativesIndustrial, High Tech, Auto, A&D, Consumer, Life Sci, Chemicals

Travel & Transportation

Customer Care• Common call center UI for customer

ordering and service• KPIs added to call center intelligence

Telco Service Ordering (TSO)• New B2C Flows• New Features: Recurring charges; pay

now, pay later; equipment and service bundling during configuration

• Self-service ordering via web store

Customer Billing• Telco Billing Integrator: new product to

synchronize with 3rd party billing• Utility Biller: new product to generate

charges based on billing cycle and charge definitions

Comms / Utilities

Customer Loyalty• New rules-based product to manage

airline loyalty programs• Transaction processing with loyalty

program partners

Aircraft Maintenance• MEL/CDL* lists for acceptable flight

configurations, including concessions• Role-based UIs with configuration

access control lists• Rotable parts: planning linked to part

reliability and flight schedules, serial number reservations

*Minimum Equipment List, Configuration Deviation List

Asset Intensive Industry Initiatives

• R12 Back Office + Retek Merchandising & Store Mgmt• Integrating EBS Financials with Retek Merchandising

- Direct Merchandise Payments- Stock Ledger – PoS Cash Transaction to General Ledger

• Common Repository for all Site Data

Retail: A Complete Footprint

• Financial Consolidation Hub*: New product that brings together financial data from disparate sources to create a single, global view of financial position

• Financial Services Accounting Hub*: New product that integrates native banking system transactions with accounting in Oracle GL

Financial Services

Wholesale / Distribution• WMS: Planned cross-docking, labor mgmt, extended RFID

(labeling compliance), expanded material handling support• Deployment Planning: Enhanced for inline vehicle loading,

fair share allocation, inventory rebalancing

* Available Pre-R12

Service Industry Initiatives


Processes


Greatest Business

Insight


Deep and Adaptive

Global Processes

Focus 1: Real-Time Operational Reporting

Therefore Oracle Delivered… • State of the art enterprise warehouse

- Runs in a separate DB from transaction DB- Very powerful, very flexible

• Successfully implemented by large custs• But, too expensive for the broad adoption

Conventional Wisdom… • Separate data warehouse

from transaction system• Move subset of detail rows to

warehouse for summarization,limited drilldownTurn Conventional Wisdom Upside Down

Simplification: Unify Transactions & Summaries • Put the summary data in the primary transaction DB• Performance breakthrough enables unified system

- Materialized views offer fast incremental refresh- RAC can segregate warehouse load on 2nd computer within transaction DB

• It’s ONE database – all detail rows are present – so drilldowns are straightforward

LinksReports

PerformanceMeasures

Graphs /Trends

Daily Results,Flexible Periods

Flexible Comparisons Multiple

Currencies

Role-Based Intelligence Dashboards Provide Actionable Information

Evolution of Operational Reporting

•Plan Mgmt•Commodity Supplier Mgmt

•Commodity Spend Mgmt

•Product Mgmt –Engineering

•Manufacturing Mgmt

•Customer Fulfillment Mgmt

•Shipping Mgmt

•Payables Mgmt

•Payables Status

•Customer Support Mgmt

• Inbound Telephony Mgmt

•Service Renewals Mgmt

•Capital Project Cost Mgmt

•Contract Project Cost Mgmt

•Sourcing Management

•Procurement Spend Management

•Supplier Management

•Employee Absence Management

•Sales Agreement Management

•Web Store Management

11i.9 (DBI v6) 11i.10 (DBI v7.0 & 7.1) 12 (DBI v8)

IntelligenceReports

33

214

377

54

313

827

60

362

918

Capabilities/ Roles

•Purchasing Performance•Purchasing Status•Warehouse Mgmt•Transportation Mgmt•Maintenance Mgmt•Depot Repair Mgmt•Field Service Mgmt•Funds Mgmt•Salary & Turnover Mgmt•Workforce Budget Mgmt•Open Enrollment Status•Contingent Worker Mgmt•Compliance Certification

•Product Mgmt•Product Cost Mgmt• Inventory Mgmt•Product Revenue Bookingsand Backlog

•Sales Forecast Mgmtve

rsio

n 7.

0ve

rsio

n 7.

1

Dashboards

KPIs

ResourcesCustomers Activities

Financials, Supply Chain, Projects, Procurement, PLM, CRM, HCM

Transaction Processing

N-DimensionalProfitability

Top-Down & Bottom-UpAllocations

* Available Pre-R12

Increase Customer Retention

Understand Sources of Profitability

• Calculate profitability via rules-based algorithms− By: organization, LOB, channel, product, customer

• Achieve enterprise-wide view of profitability from multiple data sources (EBS & other applications)

Focus 2: Profitability Manager* (New Product)

• Drill back to source transactions• Monitor consolidation process

and certification status• Dynamic spreadsheet-based

statutory and mgmt reporting

• Preventive segregation of duties • Compliance daily business

intelligence• Auditor-ready XML Publisher report

Manage Consolidation Process & Auditability

* Available Pre-R12

Focus 3: Unified Financial Reporting & Compliance Management*

Perform Multi-Dimensional Analysis within Existing Relational Database

Calculations• Budgeting in Multiple Currencies• Additional Budget Templates

Access• Budget Upload from Excel!• SQL Access to Shared Data• Improved Security ManagementPresentation• Professional Quality Reporting

New CapabilitiesFinancial

Operational External

Statistical

Focus 4:Enterprise Planning & Budgeting


Processes


Greatest Business

Insight


Deep and Adaptive

Global Processes

• Lowest Total Cost of Ownership• Improve Ease of Use• Simplified Patching and Upgrades• Minimal System Downtime

Goals:

Superior Ownership ExperienceImproving Software Lifecycle Management

Implement

Integrate

Manage UpgradeUse

✓✓✓✓

E-Business Suite R12: Our Strongest Release Ever

Deep and Adaptive

Global Processes


Processes


Greatest Business

Insight

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