questionnaire design mph86 a study can only be as good as the data. martin bland

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Questionnaire Design MPH86 A study can only be as good as the data . Martin Bland

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Page 1: Questionnaire Design MPH86 A study can only be as good as the data. Martin Bland

Questionnaire DesignMPH86

A study can only be as good as the data .

Martin Bland

Page 2: Questionnaire Design MPH86 A study can only be as good as the data. Martin Bland

Saharnaz Nedjat, MD,PhD 2

Position of Data Gathering

Statement of the Problem

ROL & ProblemAnalysis Network

Objectives:Descriptive &

Inferential

Methodology:Variables &

Data Gathering ToolsData Gathering Tools

Page 3: Questionnaire Design MPH86 A study can only be as good as the data. Martin Bland

Saharnaz Nedjat, MD,PhD 3

In the study methodology, we construct the table of variables needed to achieve the study objectives, and identify the appropriate data gathering tools

Page 4: Questionnaire Design MPH86 A study can only be as good as the data. Martin Bland

Saharnaz Nedjat, MD,PhD 4

The most important consideration in the design and administration of a questionnaire is that it must be able to measure accurately what it is designed to measure.

Accuracy of the data has two component: reliability & Validity

Page 5: Questionnaire Design MPH86 A study can only be as good as the data. Martin Bland

Saharnaz Nedjat, MD,PhD 5

Methodology and Data Gathering Tools

Their ultimate objective is to eliminate (at least limit) the sources of error.Random ErrorBiases

Selection BiasInformation Bias

Page 6: Questionnaire Design MPH86 A study can only be as good as the data. Martin Bland

Saharnaz Nedjat, MD,PhD 6

Questionnaire Development Steps

Content Development

Deciding about questionnaire administration

Individual questions wording

Questions sequence

Face Validity

Pilot

Page 7: Questionnaire Design MPH86 A study can only be as good as the data. Martin Bland

Saharnaz Nedjat, MD,PhD 7

No degree of reliability and construct validity can compensate for lack of content validity.

Page 8: Questionnaire Design MPH86 A study can only be as good as the data. Martin Bland

Saharnaz Nedjat, MD,PhD 8

Content Sampling

The domain under consideration should be fully described in advance, rather than being defined after the test has been prepared.

Systematic examination of domains in textbooks or internet, probe on standard questionnaire and consultation with experts.

Page 9: Questionnaire Design MPH86 A study can only be as good as the data. Martin Bland

Saharnaz Nedjat, MD,PhD 9

Guard against any tendency to over generalize regarding the domain sampled by the test.

Prevent from the possible inclusion of irrelevant factors in the test scores.

Page 10: Questionnaire Design MPH86 A study can only be as good as the data. Martin Bland

Saharnaz Nedjat, MD,PhD 10

Specific procedure

Thorough and systematic examination of relevant domains and subjects in textbooks and internet

Consultation with experts

What is Quality of Life?What are the QoL domains?What are the objectives of QoL assesment?

Page 11: Questionnaire Design MPH86 A study can only be as good as the data. Martin Bland

Saharnaz Nedjat, MD,PhD 11

Test Specification

1. the content area or topic to be covered

2. the instructional objectives or processes to be tested

3. the relative importance of individual topics or process

On this basis, the number of items of each kind to be prepared on each topic can be established.

Page 12: Questionnaire Design MPH86 A study can only be as good as the data. Martin Bland

Saharnaz Nedjat, MD,PhD 12

زندگي نامه كيفيت پرسش

سوال اول

سوال دوم

سوال سوم سوال چهارم

تعريف كيفيت زندگي

هاي موجود در آن دامنه

هم ها نسبت به اهميت دامنه

ها اهداف دامنه

Page 13: Questionnaire Design MPH86 A study can only be as good as the data. Martin Bland

Saharnaz Nedjat, MD,PhD 13

Qualitative Evaluation of Content Validity

In the development of multi-item rating scales, the content validity of the questionnaire items may be examined by using an expert panel, focus groups or in-depth interviews with respondents. Focus groups may be formed with a range of subjects representing typical extremes (for example very dissatisfied and very satisfied patients).

Page 14: Questionnaire Design MPH86 A study can only be as good as the data. Martin Bland

Saharnaz Nedjat, MD,PhD 14

Think Aloud

Analysis of types of common errors made on a test :Testing individuals with instruction “ think

aloud” while answering each question.

You are assuming that you understand the reasons for the choices respondents make.??

Page 15: Questionnaire Design MPH86 A study can only be as good as the data. Martin Bland

Saharnaz Nedjat, MD,PhD 15

Questionnaire Manual (Con.)

The manual should provide information on the content areas or instructional objectives covered by the test, together with some indication of the number of items in each category.

Page 16: Questionnaire Design MPH86 A study can only be as good as the data. Martin Bland

Saharnaz Nedjat, MD,PhD 16

Questionnaire Manual

In the manual of a test should include a description of the procedures followed in ensuring that the test content is appropriate and representative.

The number and professional qualifications of experts participated should be stated.

Information should be provided about number and

nature of published material, including publication dates.

Page 17: Questionnaire Design MPH86 A study can only be as good as the data. Martin Bland

Saharnaz Nedjat, MD,PhD 17

Questionnaire Development Steps

Content Development

Deciding about questionnaire administration

Individual questions wording

Questions sequence

Face Validity

pilot

Page 18: Questionnaire Design MPH86 A study can only be as good as the data. Martin Bland

Saharnaz Nedjat, MD,PhD 18

Questionnaire Administration

WhoSelf-administered Interview

WhereHome InstitutionStreet

HowFace to faceTelephone

Page 19: Questionnaire Design MPH86 A study can only be as good as the data. Martin Bland

Saharnaz Nedjat, MD,PhD 19

it is better to collect fewer questionnaires with good quality responses than high numbers of questionnaires that are inaccurate or incomplete.

Page 20: Questionnaire Design MPH86 A study can only be as good as the data. Martin Bland

Saharnaz Nedjat, MD,PhD 20

Factors shown to increase response rates

The questionnaire is clearly designed and has a simple layout

It offers participants incentives or prizes in return for completion

It has been thoroughly piloted and tested

Participants are notified about the study in advance with a personalised invitation

The aim of study and means of completing the questionnaire are clearly explained

If using a postal questionnaire, a stamped addressed envelope is included

The participant feels they are a stakeholder in the study

Questions are phrased in a way that holds the participant’s attention

The questionnaire is appealing to look at

Page 21: Questionnaire Design MPH86 A study can only be as good as the data. Martin Bland

Saharnaz Nedjat, MD,PhD 21

Questionnaire Development Steps

Content Development

Deciding about questionnaire administration

Individual questions wording

Questions sequence

Face Validity

pilot

Page 22: Questionnaire Design MPH86 A study can only be as good as the data. Martin Bland

Saharnaz Nedjat, MD,PhD 22

Question Wording

Clear-content questions Avoid double-barreled questions Avoid ambiguous words Avoid jargons

Value-free questions Questions have not to be insulting Questions should be non-judgmental Judicious wording of sensitive questions

Page 23: Questionnaire Design MPH86 A study can only be as good as the data. Martin Bland

Saharnaz Nedjat, MD,PhD 23

Double barreled questions

Having a question asking about two dependent or independent issue simultaneously.

استفاده از كودكان براي تبليغات تلويزيوني وتبليغ مواد غذايي غيرمغذي )مانند پفك( بايد

ممنوع شود.

Page 24: Questionnaire Design MPH86 A study can only be as good as the data. Martin Bland

Saharnaz Nedjat, MD,PhD 24

Ambiguous Wording

Using words that have different interpretations for different people.

افزايش عدالت اجتماعي بايد يكي ازاهداف برنامه هاي توسعه اي باشد.

Page 25: Questionnaire Design MPH86 A study can only be as good as the data. Martin Bland

Saharnaz Nedjat, MD,PhD 25

Jargon Words

Using words that their exact meaning is only known among a circle of professionals.

نظام سالمت بايد پيش گيري از عفونت هايفرصت طلب را در مراقبت رايگان بيماران

ايدز وارد كند.

Page 26: Questionnaire Design MPH86 A study can only be as good as the data. Martin Bland

Saharnaz Nedjat, MD,PhD 26

Insulting or Judgmental Questions

The interviewee should not feel embarrassed or humiliated by questions.

آيا شما به دليل تنبلي فرزندتان راموقع براي واكسيناسيون نبرديد؟ه ب آيا شما به دليل اينكه ميخواهيد بار

تنظيم خانواده را به دوش همسرتان بگذاريد تابحال وازكتومي

انجام نداده ايد؟

Page 27: Questionnaire Design MPH86 A study can only be as good as the data. Martin Bland

Saharnaz Nedjat, MD,PhD 27

Question formats: Closed questions

Has a number of predefined responses.

Consider including these responses: Others - Don’t know - No response - Not applicable -

Unidentified

Closed ended items often cause frustration, usually because researchers have not considered all potential responses

Page 28: Questionnaire Design MPH86 A study can only be as good as the data. Martin Bland

Saharnaz Nedjat, MD,PhD 28

Mutually exclusive and totally inclusive categories

Use a wide range (extremes) for quantifying behaviors (esp. if socially incredible). People tend choose the extremes less frequently. (e.g. How many drinks do you have in a day? (A) 0/1-2/3-4/ 5+, (B) 0/1-2/3-4/5-6/7-8/9-10/11-12/13+)

Likert scale variables (Satisfaction, agreement, etc.)

Page 29: Questionnaire Design MPH86 A study can only be as good as the data. Martin Bland

Saharnaz Nedjat, MD,PhD 29

Page 30: Questionnaire Design MPH86 A study can only be as good as the data. Martin Bland

Saharnaz Nedjat, MD,PhD 30

Page 31: Questionnaire Design MPH86 A study can only be as good as the data. Martin Bland

Saharnaz Nedjat, MD,PhD 31

Question formats: open-ended questions

Questions we are not so aware of their responses (or we think we are, but this turns out to be wrong in the

pilot)

Assessment of opinions, believes, attitudes Sensitive, tense issues (death in emergency department,

extramarital pregnancy, child abuse, sexual violence)

Responses should be written with respondent’s own words.

Page 32: Questionnaire Design MPH86 A study can only be as good as the data. Martin Bland

Saharnaz Nedjat, MD,PhD 32

Pros and Cons of closed questions

Pros:1. Rapid documentation of responses

2. Ease of analysis

3. Less susceptible to observer bias

Cons :1. Less suitability for the illiterate

2. Discourage explanation

3. So many closed questions in consecution lead to disinterest

Page 33: Questionnaire Design MPH86 A study can only be as good as the data. Martin Bland

Saharnaz Nedjat, MD,PhD 33

Pros and cons of open questions

Pros:1. Answers we did not know, increase our insight

toward the subject2. Encourage explanation & elaboration Cons:1. More susceptible to observer bias2. Need more skills and experience for interviewer3. More time-consuming analysis (categorization

of responses)

Page 34: Questionnaire Design MPH86 A study can only be as good as the data. Martin Bland

Saharnaz Nedjat, MD,PhD 34

Questionnaire Development Steps

Content Development

Deciding about questionnaire administration

Individual questions wording

Questions sequence

Face Validity

pilot

Page 35: Questionnaire Design MPH86 A study can only be as good as the data. Martin Bland

Saharnaz Nedjat, MD,PhD 35

Questions Sequence

General information should come first.

Sensitive issues should not come very soon, but not too late.

Attitude questions are better to go to late stages of the questionnaire.

Page 36: Questionnaire Design MPH86 A study can only be as good as the data. Martin Bland

Saharnaz Nedjat, MD,PhD 36

Question Sequence

Effect of sequence on response. روش مديريت استالين در اردوگاه هاي كار اجباري

غيرانساني بوده است. مدير من به نيازهاي انساني پرسنل زيردست خود

توجه مي كند.

Related questions should not be scattered, unless justified by technical issues.

Page 37: Questionnaire Design MPH86 A study can only be as good as the data. Martin Bland

Saharnaz Nedjat, MD,PhD 37

Some respondents (known as yea sayers) tend to agree with statements rather than disagree. For this reason, do not present your items so that strongly agree always links to the same broad attitude.

For example, on a patient satisfaction scale, if one question is “my GP generally tries to help me out,” another question should be phrased in the negative, such as “the receptionists are usually impolite.”

Page 38: Questionnaire Design MPH86 A study can only be as good as the data. Martin Bland

Saharnaz Nedjat, MD,PhD 38

Questionnaire Development Steps

Content Development

Deciding about questionnaire administration

Individual questions wording

Questions sequence

Face Validity

pilot

Page 39: Questionnaire Design MPH86 A study can only be as good as the data. Martin Bland

Saharnaz Nedjat, MD,PhD 39

Definition

It refers, not to what the test actually measures, but to what it appears superficially to measure.

Page 40: Questionnaire Design MPH86 A study can only be as good as the data. Martin Bland

Saharnaz Nedjat, MD,PhD 40

Face validity pertains to whether the test “looks valid” to the examinees who take it, the administrative personnel who decide on its use, and other technically untrained observers.

Page 41: Questionnaire Design MPH86 A study can only be as good as the data. Martin Bland

Saharnaz Nedjat, MD,PhD 41

Face validity should never be regarded as a substitute for content validity.

It can not be assumed that improving the face validity of a test will improve its content validity, nor can it be assumed that when a test is modified so as to increase its face validity, its validity remains unaltered.

Page 42: Questionnaire Design MPH86 A study can only be as good as the data. Martin Bland

Saharnaz Nedjat, MD,PhD 42

If test content appears irrelevant, inappropriate, silly or childish, the test result will be poor cooperation, regardless of the actual validity of the test.

Page 43: Questionnaire Design MPH86 A study can only be as good as the data. Martin Bland

Saharnaz Nedjat, MD,PhD 43

Questionnaire Development Steps

Content Development

Deciding about questionnaire administration

Individual questions wording

Questions sequence

Face Validity

pilot

Page 44: Questionnaire Design MPH86 A study can only be as good as the data. Martin Bland

Saharnaz Nedjat, MD,PhD 44

Pilot

Most defects remaining from previous stages become evident by respondents, interviewers, or researchers at this stage.

Try to include some respondents for all subgroups related to variables affecting the response reaction, e.g. gender, age, education, etc. to reach a trade off between this subgroups consideration, at least 20-30 questionnaires.

No definite sample size formula.

Page 45: Questionnaire Design MPH86 A study can only be as good as the data. Martin Bland

Saharnaz Nedjat, MD,PhD 45

Pilot

- Change in questions’ wording &/or number: Pilot may reveal ambiguity, suggesting unintended response, upsetting /embarrassing wording; too much questions or too few on specific topic(s)

- Change in sources of data: may reveal some sources are not readily giving out data, or discover some readily available sources not considered before

Inadequacy of performance of some questioners / supervisors; Re-train or drop.

Page 46: Questionnaire Design MPH86 A study can only be as good as the data. Martin Bland

Saharnaz Nedjat, MD,PhD 46

Pilot

During piloting, take detailed notes on how participants react to both the general format of your instrument and the specific questions.

How long do people take to complete it? Do any questions need to be repeated or explained? How do participants indicate that they have arrived at an answer? Do they show confusion or surprise at a particular response—if so, why?

Page 47: Questionnaire Design MPH86 A study can only be as good as the data. Martin Bland

Saharnaz Nedjat, MD,PhD 47

Reliability

test-retest

Internal Consistency

Page 48: Questionnaire Design MPH86 A study can only be as good as the data. Martin Bland

Saharnaz Nedjat, MD,PhD 48

Test-Retest Reliability

testtest testtest

time 1time 1 time 2time 2

==

Stability over TimeStability over Time

Page 49: Questionnaire Design MPH86 A study can only be as good as the data. Martin Bland

Saharnaz Nedjat, MD,PhD 49

Test-Retest Reliability

Considerations Assumes that scores will be stable over time correlation between the two tests depends on the

amount of time between tests The shorter the time gap, the higher the correlation

Time period of 2 to 6 weeks optimal

Page 50: Questionnaire Design MPH86 A study can only be as good as the data. Martin Bland

Saharnaz Nedjat, MD,PhD 51

Split-half Reliability

Definition: Randomly divide the test into two forms calculate scores for Form A, B calculate Pearson r as index of reliability

Page 51: Questionnaire Design MPH86 A study can only be as good as the data. Martin Bland

Saharnaz Nedjat, MD,PhD 52

testtest

item 1item 1

item 2item 2

item 3item 3

item 4item 4

item 5item 5

item 6item 6

Split-Half CorrelationsSplit-Half CorrelationsSplit-Half CorrelationsSplit-Half Correlations

item 1item 1 item 3item 3 item 4item 4

item 2item 2 item 5item 5 item 6item 6

.87.87

Internal Consistency Internal Consistency ReliabilityReliability

Page 52: Questionnaire Design MPH86 A study can only be as good as the data. Martin Bland

Saharnaz Nedjat, MD,PhD 53

Cronbach’s alpha & Kuder-Richardson-20

Measures the extent to which items on a test are homogeneous

mean of all possible split-half combinations Kuder-Richardson-20 (KR-20): for dichotomous

data Cronbach’s alpha: for non-dichotomous data

Page 53: Questionnaire Design MPH86 A study can only be as good as the data. Martin Bland

Saharnaz Nedjat, MD,PhD 54

testtest

item 1item 1

item 2item 2

item 3item 3

item 4item 4

item 5item 5

item 6item 6

Cronbach’s alpha (Cronbach’s alpha ())Cronbach’s alpha (Cronbach’s alpha ())

.87

item 1item 1 item 3item 3 item 4item 4

item 2item 2 item 5item 5 item 6item 6

.85

item 1item 1 item 3item 3 item 4item 4

item 2item 2 item 5item 5 item 6item 6

.91

item 1item 1 item 3item 3 item 4item 4

item 2item 2 item 5item 5 item 6item 6

SHSH11 .87.87

SHSH22 .85.85

SHSH33 .91.91

SHSH44 .83.83

SHSH55 .86.86

......SHSHnn .85.85

= .85= .85 = .85= .85

Internal Consistency Internal Consistency ReliabilityReliability

Page 54: Questionnaire Design MPH86 A study can only be as good as the data. Martin Bland

Saharnaz Nedjat, MD,PhD 55

Identification section Includes time, place and title of the study

(blindness taken into account)

Brief Brief introduction of the study to stimulate cooperation of the respondent

Name and signature of the interviewer and supervisor (+/- reviewer)

Serial No. Serial No. (+/- address & record No.)

Respondent’s name or “code” (more Respondent’s name or “code” (more power of the paired t-test) power of the paired t-test)

Page 55: Questionnaire Design MPH86 A study can only be as good as the data. Martin Bland

Saharnaz Nedjat, MD,PhD 56

Formatting

Each question must have a number.

For questions/variables with categorized answers: Each answer must have a number.

Page 56: Questionnaire Design MPH86 A study can only be as good as the data. Martin Bland

Saharnaz Nedjat, MD,PhD 57

standard questionnaires

Increasingly, health services research uses standard questionnaires designed for producing data that can be compared across studies. For example, clinical trials routinely include measures of patients’ knowledge about a disease, satisfaction with services, or health related quality of life.

The validity of this approach depends on whether the type and range of closed responses reflects the full range of perceptions and feelings that people in all the different potential sampling frames might hold. Importantly, health status and quality of life instruments lose their validity when used beyond the context in which they were developed.

Page 57: Questionnaire Design MPH86 A study can only be as good as the data. Martin Bland

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