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    The HP-COMPAQ Merg er

    A h i -tec h g iant or another merger f iasc o

    Executive Summary.

    The worlds largest corporate Information Technology merger began in September 2001 when HP announced that they would acquire Compaq in an all

    stock purchase valued at $25 billion. Over an 8 month period ending in May 2002, the merger passed shareholder and regulatory approval with the end resultbeing one company. The new HP has annual sales of approximately $90 billion which is comparable to IBM, and an operating income of almost $4 billion.

    The merger was led by Carly Fiorina, the chairwoman and CEO of HP. The president of the new HP was Michael Capellas who was the former chairman and

    CEO of the old HP and who has recently resigned and is now the CEO of World Com.

    Overall, many analysts were critical of the merger from the beginning since both Compaq and HP were struggling companies before the merger. Thecommon question that has been raised by analysts is: Do t wo struggling companies make a better merged company? Some analysts have indicated that the

    merger is a gamble and that it is difficult to see any focussed lo gic behind the merge considering that most I.T acquisitions are not successful. Prior to themerger, Compaq has been unable to grow despite previously buying Digital, while HP was trying to grow internally, without much success. Both companieswere still adjusting to acquisitions they have made in the past and both were adjusting to new leadership (Fiorina and Capellas). The merger deal also means

    that there are many overlaps in products, technologies, dist ribution channels, services, facilities and jobs. Employee morale is a threat to a successful merger as

    there has been numerous layoffs -15,000 employees. The claimed annual cost savings of about $2.5 billion dollars by the year 2004 amounts to only 3 % ofthe combined costs of both companies. Gartner Group research has indicated that the merged company has failed to do a good enough job of presenting the

    benefits of an acquisition of this scale to justify the deals risk as it is generally known that technology mergers rarely work. In addition, both companies in the

    past have struggled to resolve conflicts between direct and indirect sales channels. The cultural background of both companies is quite different and integrationwill take a long time. The culture at HP is based on consensus, Compaqs culture on the other hand is based on rapid decision making.

    From a positive perspective, most botched tech mergers involved companies that were trying to buy their way into new businesses they knew little about,

    this is not the case with the HP/Compaq merger. Apart from servers and PCs, they have several areas where their products overla p. e.g: they are both are

    involved in making data-storage equipment and both make hand held computing devices. Inaddit ion, both companies also bring different strengths to thetable. Compaq has done a better job i n regard to engineering an entire line and HP has been strong in consumer products. T he justification provi ded by HP

    senior management suggests that a merger will enable them to com pete with two of their biggest competitors, IBM and Dell.

    In conclusion, it is viewed by many analysts that there will be at least 2 more years of bitter infighting which will cause the new HP to lose direction and

    good personnel. This is great news for competitors such as IBM and Sun as both of them will be able to pick off the market while the new HP is distracted bythe merger. The new HP may be a threat to IBM but not anytime soon. It could take several years to determine if the largest merger in I.T history will be a

    success or a complete flop.

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    Presentat ion Outlinen PRE MERGE

    n HP

    n Compaq

    n MERGE

    n HP+COMPAQ

    n POST MERGE

    n NEW HP

    Presented by :

    Leo B.Hugo P.

    Hongqi H.

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    IntroIntro GrowthGrowth MaturityMaturity DeclineDecline

    Compaq: in The Life Cycle

    Branding competition : Compaq was a reference and standard leader.

    Market maintenance and development of new markets (2000: 58% revenues outside U.S.

    Large Market Share.

    Product/service emphasis (strategic partnerships with Microsoft, Oracle).

    Client base stable.

    Distributing dividends (1998).

    In 2000, emphasis on cost reduction and increase in gross margin.

    Competitor pressure

    Scope scale sales (ie, pocket computers)

    Pre-merge

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    Compaq: Products

    n PC, (desktop and portable) Manufacturingand selling

    n Servers Manufacturing, selling plusservices

    n Pocket Computer (handheld computer) -Manufacturing and selling

    n Storage manufacturing, selling, servicesand on-line storage

    Pre-merge

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    PC s : Laptops

    Desktop

    Servers

    Pocket Computers On-line storage

    and IT services

    Storage

    Compaq: BCG Matrix

    Pre-merge

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    Compaq: Competitors

    n IBMn Servers, PCs, storage and IT services.

    n Sun Microystemsn Servers

    n Delln PCs

    n HPn PCs, IT services and pocket computers

    n Palmn Pocket computers

    Pre-merge

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    Hewlett-Packard

    Known as a box vendor, a one-stop shop

    for business applications:

    n Unix servers

    n E-commerce application software

    n Hosted services

    n Network management

    n Integration servicesn PCs, printers, ink cartridges

    Pre-merge

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    HP : Competitors

    n IBM

    - Servers, PCs, storage and IT services

    n Dell

    - PCs

    n Canon

    - Printers, fax, copiers, optical equipment

    n Compaq- Pcs, Servers, Pocket computers

    Pre-merge

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    IntroIntro GrowthGrowth MaturityMaturity DeclineDeclineHP : Organization Life Cycle

    Pre-merge

    HP known as a brand name for printers and ink

    Held number 1 position in a number of areas, i.e Storage Area Network (SAN),

    RAID and disk storage systems

    Stable client base

    Competitor pressure

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    Printer supplies

    - ink cartridges

    - photo paper

    Servers

    PCsComputer repair

    Pocket

    Computer

    HP : BCG Matrix

    Pre-merge

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    HP : Leadership - Fior inaGradeCategories

    DDEAL-MAKING

    B+INNOVATION

    DORGANIZATION

    C+CULTURE

    CEXECUTION

    BSTRATEGY

    Business Week Magazine

    Pre-merge

    STRATEGYFor decades, HP was a collection of independent businesses, each selling a

    particular kind of product. Fiorina was hired to execute an "e-services"

    strategy that would meld these pieces into one powerful, profitable whole. HP

    could sell everything from handheld gizmos to back-office servers, with the

    high-margin software and consulting to make it all work.

    Grade: BThe "e-services" plan looks good on paper and may be the right long-term path

    for the company. But so far, HP is as dependent as ever on its last remaining

    gold mine: the $20 billion printing business, which has subsidized losses at the

    rest of the $48 billion company for the past three quarters, sayanalysts.

    EXECUTION

    When Fiorina arrived, HP was two companies: a world-class maker of printersand imaging gear and a mediocre computer company. She set out to pump up

    sales and profits in the ailing computer business by becoming stronger in

    software, storage, and consulting.

    Grade: C

    HP is still the same two companies. While it remains the king of printers, the

    economic downturn has hurt efforts to improve profits in the computer

    business. It has gained market share in Unix servers, but there has been

    negligible progress in storage and software. Also, consulting remains small

    compared with rivals.

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    n Merge champion (Fiorina)

    n Horizontal merge

    n Initiated Sept 2001,

    Completed May 2002

    8 month process

    n Biggest merger in IT history

    n 25B$ all stock purchase

    n 1 million working hours spent on mergerintegration

    HP and Compaq

    Merger

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    HPQ : Pros and Consn The Positives:

    n COST SAVINGS

    n FINANCIAL BULK

    n CROSS-SELLING & TECHNOLOGY

    n BUYING POWER INCREASING

    n The Negatives:n EXECUTION CHALLENGES

    n PCs BUSINESS OVERLAPING

    n COMPETITIVE POSITIONn MORALE

    Merger

    Business Week Magazine

    HPQ is the new stock symbol for the new HP.

    The merger alone will require 15,000 job cuts.

    HPQ has to merge two struggling companies with divergent corporate cultures

    and the CEO has a long way to go to win over the many employees who

    opposed the deal.

    The merger will double the size of HP's maintenance-and-support business.

    But it does little to help HP in other service sectors, such as consulting and

    outsourcing. These businesses would make up less than 20% of the company's

    service revenue. Since they are key to landing big contracts with corporations

    and governments, analysts say HP may still need to do an acquisition, which is

    unlikely in the wake of the Compaq deal.

    Armed with the market-share lead in PCs, back-office servers, and printers, the

    new HP would have the sheer bulk and reach to turn these two troubled

    companies into one far healthier one

    This will enable HP to leverage Compaq's strong market share and brand

    recognition in the commercial PC market.

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    HPQ : Objectives

    n Increase competition with major

    competitors. i.e. IBM, Dell.

    n Cut costs by $3 billion annually by 2004

    n Increase earnings for shareholders

    n Face the challenge of a shrinking market

    Merger

    HP wants to emulate IBM's push into consulting and other services

    The accelerated cost savings come from leveraging HP's new bulk torenegotiate contracts for supplies such as memory chips and hard drives.

    A big chunk of the savings--$1.5 billion annually--will come from trimming

    the payroll.

    And investors could benefit big time from huge cost savings. By eliminating

    redundant administrative functions, HP cost savings would reach $3 billion a

    year by 2004. The company would likely write off most of the more than $1

    billion cost of the merger in 2002.

    The new HP will exploit its market power for everything from better dealswith suppliers to pressuring software developers such as Oracle Corp.and SAP

    to push HP gear. Then, over time, it will develop the consulting and software

    smarts to help customers deliver whizzy new offerings.

    The accelerated cost savings come from leveraging HP's new bulk torenegotiate contracts for supplies such as memory chips and hard drives.A big chunk of the savings--$1.5 billion annually--will come from trimming

    the payroll

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    HPQ : SWOT Analysis

    Post-merger

    Strengths Weaknesses

    Confront

    Op

    portunities

    Threats

    Innovation

    Integration

    market share

    Customer loyalty

    Organizational

    Culture conflict

    Overlapping

    product lines

    Overlapping

    management

    cost savings

    Stable growth

    Economic downturnCompetitive environment

    Avoid

    SearchExploit

    Employee morale

    SWOT stands for Strengths, Weaknesses, Opportunities and Threats. It's a

    four-part approach to analyzing a company's overall strategy or the strategy of

    its business units. All four aspects must be considered to implement a long-

    range plan of action. In order to swat the competition you need to

    understand SWOT. SWOT stands for Strengths, Weaknesses, Opportunities

    and Threats. It's a way to analyze a company's or a department's position in themarket in relation to its competitors. The goal is to identify all the major

    factors affecting competitiveness before crafting a business strategy.

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    HPQ : PRODUCT LINES & COMPETITORS

    MS, CA, IBMLAGSOFTWARE (-)

    EMC, SONYLEADSTORAGE (+)IBM (HIGH LEVEL)62%LOW LEVEL SERVICES

    IBM (+), SUNLAGHIGH-END SERVERS (-)

    IBM (+)37%LOW-END SERVERS

    CANON, LEXMARK15%PRINTERS (+)

    DELL ( + )19%PCs (-)

    MAINCOMPETITORS

    MARKET

    SHARE (% )PRODUCTS

    Post-merger

    The new HP will feature Compaq's corporate PCs, low-end servers, and its

    iPAQ handhelds, along with HP printers and UNIX servers. Consumer PCs

    from both sides will also remain, thoughHP's business PCs and Jornada

    handhelds will not.

    Fiorina: We'll continue to organically grow, particularly the outsourcing and

    consulting ends of the business. We'll be looking for strategic opportunities for

    acquisition.

    Capellas: We believe we can be brutally competitive in the individual product

    segments. But we can also integrate hardware and software into solutions.

    The company must cut costs to the bone to beat Dell in PCs while pouring

    money into research and development and consulting to take on IBM and

    others on the high end

    Although HP enjoys the biggest share of the PC market now, the combined

    company's share is expected to remain flat, while Dell grows 30% a year.

    Sensing a possible vulnerability as HP merges with Compaq, Dell recently

    reached an agreement with Lexmark International to have printers and ink

    cartridges manufactured under the Dell name.

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    HPQ : PRODUCTS GROWTH

    * Data: Gartner Inc., IDC, Credit Suisse First Boston

    0

    5

    10

    15

    20

    25

    30

    35

    40

    45

    PRINTERS P CS SERVERS STORAGE SERVI CES

    MARKET SHARE /

    RANK

    INDUSTRYWIDE

    ANNUAL GROWTH

    RATE

    INDUSTRYWIDE

    GROSS PROFIT

    MARGINS

    HP/COMPAQ

    Post-merger

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    HPQ: Product Life Cycle

    pcs

    server

    Storage

    Printers

    software

    Service

    Notebook

    Post-merger

    FOR PCs:

    HP needs flawless execution and cost-cutting--especially with more-focused

    rivals such as Dell and Sun fighting for every deal in this down economy

    cost leadership

    Capellas: First and foremost you've got services growth, the fastest-growing

    segment of the whole IT market. Managed services and outsourcing is growing

    fastest. The customer service side is growing slower but is veryprofitable.

    A more focused HP might also make more of its franchise printer operation.

    HP has built a thriving business in photo printers and all-in-one printer-copier-

    fax gizmos. These categories brought in 32% of HP's $5 billion in printer sales

    in its most recent quarter. Since photos require more ink than plain documents,

    the photo printers drive sales of highly profitable ink cartridges.

    And while PC sales help the top line, profits from the printer-supplies unit

    held up the bottom line.

    HP develops and markets products in a broad range of printing and imaging

    categories. We lead the market in inkjet printers, all-in-one devices, laser

    printers, wide-format plotters, scanners, print servers and ink.

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    HPQ : BCG Matrix

    Relative market share ( Cash generation )

    High

    Low

    Industrygrowthrate

    High

    Low

    Image

    printer

    Software

    PCs

    Servers

    Service

    Storage

    Notebook

    Post-merger

    Today, a third of HP's server business-- its powerful Unix machines--has

    healthy profit margins and is tied with Sun Microsystems (SUNW ) for top

    market share. But most analysts expect Sun and IBM (IBM ) to outpace HP in

    this sector when tech spending recovers because rivals are offering newer Unix

    models. At the same time, HP's $1.6 billion Intel-based server business

    continues to bleed red ink.

    While higher-end Unix systems now bring in most of the industry's profits,

    over time, less expensive machines based on Intel Corp.'s (INTC ) new

    Itanium chip and either Windows or the Linux software will take over many

    jobs. While the Unix market is expected to grow around 6%, Fiorina says the

    market for Windows and Linux models will grow 20% a year as these systems

    prove their mettle at tougher computing jobs. Indeed, market researcher

    International Data Corp. estimates that worldwide revenue from sales of

    Windows and Linux servers will outpace Unix machines by 2005.

    The company says the printer business will grow by 10% in 2003 and 2004.

    By contrast, personal computer sales will fall this year and grow less than 2%

    next year.

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    HPQ : Directional Policy M atrix

    innovationMarket Segmentation Market leadership

    Unattractive Average Attractive

    Maintenance ofPosition;

    Market penetrationServer

    Productt

    Cash GenerationCapability

    Phased withdrawal;merger

    Expansion,

    Differentiation

    High

    Low

    Diversification

    Divest

    Imitation;

    phased withdrawal

    PCs

    Service

    printer

    Storage

    Notebook

    Post-merger

    Matrix obtained from page 257 of Strategic Management Book

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    Profitability

    Leverage

    Liquidity

    Activity

    HPQ : Financial Ratio Profile

    Low Industry standard High

    Very tight Industry standard Too much slack

    High Debts Industry standard No Debt

    Too slow Industry standard Too fast

    Post-merger

    HPQIndustry Average

    Profitability:

    Gross Margin: 26.36 29.87

    Gross Margin 5 yr. Avg. 28.82 31.33

    EBITD 5 yr.Avg. 10.73 13.12

    Operating Margin 5 Yr. Avg. 7.73 9.14

    Pre-Tax Margin

    5 yr. Avg. 8.07 10.13

    Net Profit Margin

    5Yr. Avg. 5.98 7.04

    Effective Tax Rate

    5 yr. Avg. 23.42 29.49

    Liquidity:

    Quick Ratio: 0.91 1.01

    Current Ratio: 1.461.33

    Leverage:

    LT Debt to Equity: 0.18 0.45

    Total Debt to Equity: 0.23 0.63

    Activity:

    Receivable Turnover: 7.39 7.07

    Inventory Turnover: 7.36 32.84

    Asset Turnover: 1.321.43

    Data Source: Yahoo Finance

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    HPQ : SPACE CHART

    Conservative instorage market

    Environmental

    Stability

    Industry

    Strength

    Company Financial Strength

    Company

    Competitive

    Advantage

    Defensive in PCs market

    - +- +

    -

    +

    New HP competitive inserver market

    Aggressive

    Aggressive in printer marketAggressive in printer market

    HPQ

    Post-merger

    Competitive advantage: ( 3.8 / 5 )

    Market share: 5

    Product quality: 5

    Product life cycle: 3

    Customer loyalty: 4

    Know how: 5

    Vertical integration: 1

    Financial strength:( 2.8 / 5 )

    ROI: 2

    Leverage: 1

    Liquidity: 3

    Easy of exit from market: 2

    Inventory turnover: 5

    Economies of scale and experience: 4

    Environmental stability: ( 3.2 / 5 )

    Technological changes: 4

    Rate of inflation: 1

    Demand variability: 3

    Price range of competing products: 2Barriers to entry into market: 4

    Competitive pressure/rivalry: 5

    Industry strength:( 2.5 / 5 )

    Growth potential: 2

    Profit potential: 3

    Financial stability: 1

    Technological know-how: 4

    Capital intensity: 3

    Ease of entry into market: 2

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    Maturity

    HPQ: Organization Life Cycle

    Effort & Time

    Introduction

    Development

    DeclinePerformance

    HP

    Post-merger

    Even though both HP and Compaq were mature companies before the merge,

    it can be considered that the merged company is under re-

    development/restructuring, as a result the company has lost some ground as a

    Mature company.

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    HP: CHALLENGES

    n CHOOSING PRODUCTSn Fix the PC business

    n Optimize the server business

    n Enhance the service & consulting

    n CUT COSTS WHILE MONITORINGREVENUESn Cut $3b

    n Keep revenues from shrinking more than

    5 %

    n INCREASE MORALE & AVOIDINGCULTURE CLASHES

    Post-merger

    Workers from HP and Compaq have spent more than 1 million hours planning

    their merger. Here's how they're doing.

    Their merger faces huge challenges. One top problem may be morale.

    The new HP will feature Compaq's corporate PCs, low-end servers, and its

    iPAQ handhelds, along with HP printers and UNIX servers. Consumer PCs

    from both sides will also remain, thoughHP's business PCs and Jornada

    handhelds will not.

    Most of the $2.5 billion in reduced costs will come from eliminating

    overlapping corporate functions, from legal and marketing to human resources

    and sales management.

    The team's biggest task: finding financial synergies. It has been dispatched to

    hit two targets: $2.5 billion in cost savings by 2004 and keeping revenues from

    shrinking more than 5%, as rivals swoop in to grab customers.

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    HPQ : ETOP Profile

    Factors Impact Importance Threat

    Economic 8 9 72

    Political 6 4 24

    Social 8 8 96

    Tech. 10 9 90

    Competitive 9 9 81

    Geographic 2 2 4

    Total 367

    Post-merger

    Enviromental Threat and Opportunity profile (ETOP) for the new HP/Compaq

    identifies a very high score of 367. This scoring is based on of the 3

    individuals drafting this case study. The Threat value is based on the product

    of Impact X Importance. The high score is due primarily to the merger of both

    companies. There are political issues arising due to the agressiveness of the

    merger. The Social threat is rated high due to an employee morale issue withinthe company due to the number of layoffs that have occurred. The Competitive

    nature of the hi-tech industry and technological changes also strongly impact

    the new HP.

    As indicated in this ETOP, the new HP is critically vunerable due to

    Economic, Social, Technological and Competitive threats.

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    HPQ : Strategic Profile Design Factors

    n Sustainability The new HP must retain and grabadditional market share

    n Uniqueness Largest I.T company in the world

    n Value added Merger must demonstrate success

    n Enhancement Increased product line

    n Flexibilty Adaptation to market forces

    n

    Stability Retention of customer/client base

    Post-merger

    These design factors were obtained from slide 5-28

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    HPQ : Strategic Profile Design Factors cont

    Fit Was the merger of HP/Compaq a good strategic

    move? Only time will tell!!!!

    Performance Results of merger to be monitored over along period of time, i.e: 12 24 months and continuously

    benchmarked against competitors

    Consistency HP must demonstrate in new corporatestructure

    Stretch CEO and Chairman Fiorina to lead merged

    company aggressively

    Post-merger

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    Conclusion - HP Strategyn Balance between the innovation/being first

    to the market and pure, raw, low cost.

    n Maintaining both company brands and

    strength.

    n Adjust and optimize product line.

    n Enhance high-end Service.

    Post-merger

    Capellas: There is very clearly a balance between innovation and being first

    to market on one hand, and pure, raw, low cost on the other hand. If you don't

    spend any money in R&D you will by definition have a couple of points on the

    bottom line, but you'll also never lead in any new product categories, so you

    won't get the margins there.--

    Fiorina: People are declaring the PC business dead because it has had a

    couple of rough quarters. That's incredibly shortsighted. It's clear that this is a

    critical part of the ability for consumers to do interesting things in their homes.

    But the reason for buying isn't going to be to get the hottest box at the lowest

    price. You've got things like digital imaging, digital music. It's something that

    does something for a consumer. This is what the industry is missing. It's

    innovation. That's what Dell can't do.

    Compaq has compelling offerings for home/wireless networking and HP has

    strength in digital imaging solutions. Maintaining both brands will enable HP

    to leverage existing brand awareness and preferences and give customers the

    opportunity to continue to buy the brand and products that best meet their

    needs.