Quality Assurance & e-

Learning Future Plans in

Malaysian Higher

Education Institutions

By:Prof. Dr. Mohamed Amin Embi

Key Findings of Quality Assurance

and e-Learning Future Plans

i. Only 46.2% HEIs have guidelines on e-Learning quality.

ii. Only 42.1% HEIs make e-Learning part of their respective Continuous Quality

Improvement (CQI) process.

iii. The governance of quality assurance in the institutions involved are usually

controlled by the Centre for Academic Development (or equivalent) or the

Center for Teaching and Learning.

iv. Only seven HEIs (26.9%) carry out periodic monitoring of the impact or the

effectiveness of e-Learning on the delivery methods of academic staff.

v. Only six HEIs (23.1%) carry out periodic monitoring of the impact or the

effectiveness of e-Learning on students’ achievements.

vi. In terms of e-Learning future plans, e-Learning administrators believe that the

applications that should be provided according to priority are Mobile Learning

(92.3%), podcasting (61.5%), Educational Games (50%), and Simulation

(42.3%). According to them, the Intelligent Tutoring System is not an

application that needs to be prioritised.

vii. However, lecturers (67%) and students (76.8%) are of the view that HEIs

should give priority to Intelligent Tutoring Systems as compared to other

applications. In addition, lecturers (23.4%) and students (19.4%) place

podcasting applications as the lowest in terms of priority.

Number/Percentage of HEIs having quality assurance

procedures related to e-Learning

Number/Percentage of HEIs in which e-Learning is part of institutional CQI

Department in charge of quality assurance

related to e-Learning

Number/Percentage of HEIs that monitors the impact of

e-Learning on the delivery methods of academic staff

Number/Percentage of HEIs that monitors the impact of

e-Learning on student achievement

Future applications most liked by

e-Learning administrators

Future applications most liked by lecturers

Future applications most liked by students