q4 2016 amazon virtual summit: creating a winning q4 game plan
TRANSCRIPT
The 2016
Q4 Amazon Virtual Summit
H O W P R O F E S S I O N A L A M A Z O N S E L L E R S C A N P R E PA R E F O R T H E H O L I D AY S H O P P I N G S E A S O N
Q4 Summit Layout
Day 1 Preparing Your Product Listings For Q4 Success
Day 2 Lucrative Q4 Sponsored Product Strategies
Day 3 Creating a Winning Q4 Game Plan
Event Logistics
• Submit Questions In the Chat Box to the Right
• Session Recording Will Be Sent 8/12/16
• More Resources In the Handouts Section to the
Right
• Poll Questions Throughout Presentation
Q4 Summit Event Coordinator
Nick CotterMarketing Operations Coordinator
AGENDA
• Why Q4 is so important• Establishing a Q4 calendar for FBA shipments and
promotions• How to Estimate Inventory Levels to Avoid Stock Outs• How to Anticipate This Year’s Most Popular Products• Product Pricing Strategies for Q4• Managing Seller Performance Issues• Q&A
5
WHY IS Q4 SO IMPORTANT?
• Sellers received orders for more than 23 million items on Cyber Monday.• FBA items shipped worldwide grew more than 60 percent year-over-year
during the holiday season.
• Expanded consumer spending habits.
6
ESTABLISH A Q4 CALENDAR FOR FBA SHIPMENTS AND PROMOTIONS NOW!
• Know your calendar and plan for delays.
• Why is this so important?
• Prepare and plan for Deals placement.
7
8
Black Friday!Thanksgiving!
Cyber Monday
Inventory due at Amazon for Black
Friday/Cyber
9
Christmas Day
Last Day to order with Standard
Shipping for delivery by Dec. 25
Last Day to order with FREE
Shipping for delivery
by Dec. 25
Last Day to order with 2-Day Shipping for delivery by Dec.
25
Last Day to order with 1-Day
Shipping for delivery
by Dec. 25
Last Day to order with Same-Day
Shipping for delivery by Dec.
25
Inventory due at Amazon for order delivery by Dec. 25
ESTABLISH A Q4 PROMOTIONS PLAN NOW!
• Other Deals – DOTD & Savings and Sales
• Lightning Deals – dates and requirements
• Seller Central promotions and coupons
• Why run promotions? – the halo effect
10
P1
Demand / Orders
Price
P2
D1 D2
IMPACT OF MARKETING
• Generate momentum• Benefit from ‘halo effect’• Price can then be increased to leverage the increased demand D3
Target Velocity
P2
11
ESTIMATE INVENTORY LEVELS TO AVOID STOCK-OUTS
• Review last year’s sales data
• Review YTD run rates to compare increases
• Analyze vendor lead-times
• Prime Day proxy for Cyber Monday
12
SOURCE THIS YEAR’S MOST POPULAR PRODUCTS
• Pop culture - Block-buster movies like Rogue One
• Social Media trends
• Know your customer
• Sales rank, movers & shakers, most wished for
• Peak Season is an opportunity to LEARN!
13
ESTABLISH WINNING PRICING STRATEGIES FOR Q4
• Use automated repricing technology• Price strategically – avoid price wars• Be patient• Use the “on sale” feature• Competing with Amazon Retail• Identify & clear out stagnant inventory - LTSF
14
ACTION PLAN TO REMEDY SELLER PERFORMANCE ISSUES
• Know your strengths, weaknesses and vulnerabilities
15
• Effective and Ineffective remedies to common performance
issues• Common peak season pain points and how to address
• ODR, Policy Violations, OCR, Late Ship
BEST PRACTICES & TIPS FROM VETERAN SELLERS
• Get your house in order! Performance metrics must be green
• Have all your invoices and licensing/sales agreements in order• Offer gift services
16
• Review staff levels & operational SOPs
BEST PRACTICES & TIPS FROM VETERAN SELLERS
• Update your settings, account information, and policies like returns and shipping
• Handling returns, refunds and A-to-z guarantee claims without delay!
• Offer expedited or free shipping for FBM
17
POLL QUESTIONWOULD YOU LIKE TO FIND OUT HOW FEEDVISOR CAN HELP GROW YOUR
AMAZON BUSINESS?
- Yes, I'd like to see a personal demo
- I'd like some more information about Feedvisor's solution
18
Learn new advanced growth strategies. Engage and connect with eCommerce leaders
and 100s of Amazon power sellers.
$75 discount for Amazon Virtual Summit attendees: Use code FVCPC324
Q&A
20