q 2016 creating invaluable partnerships · • emulating the traits of successful business people...

Creating Invaluable PartnershipsOwn your relationship Own your value Own your development

QT Canberra / CANBERRA 2016

1For program or registration enquiries CALL 61 2 8402 5000 or VISIT ExecutiveAssistant.com

Creating InvaluablePartnerships

more info www.ExecutiveAssistant.com

16 Senior Corporate Executives

8 Senior Corporate EAs and PAs

Influential Consultants, Coaches or Trainers

Program Highlights Include

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2016 EAN Canberra Conference ProgramOwn your relationship Own your value

Own your development

10th Anniversaryof the Most Highly-Acclaimed Forumfor EAs and PAs in Australia26-27 July 2016 QT Canberra

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Creating Invaluable Partnerships Own your relationship Own your value Own your development QT Canberra / CANBERRA 2016

The ultimate expression of how your role can evolve, and the relationship you can develop with your executive, is for it to evolve into a true business partnership. This conference will help you investigate what you and your executive can do to facilitate that evolution, and how you can create a truly invaluable partnership.

At the partnership stage, you act as the manager of your executive’s office, managing relationships, time, priorities, and even, on occasions, the agenda. Within the relationship itself, at times you will take on the role of confident, at others enabler, protector or even leader. It is a fully two-way relationship which relies on mutual trust, respect and belief.

But the important thing to remember is that, like any relationship, it will develop in its own way, and with its own idiosyncrasies. You will be on a journey along a spectrum with no defined destination. We have developed the EAN EA Partnership Model to help EAs and their executives investigate the evolution of their relationship, to assist you not only in your understanding of the relationship aspect of the partnership, but also the other technical knowledge, skills, business acumen and soft skills spectrums you will find yourself on.

The first part of what we will share with you is about your role in the evolution of your career and any relationship you develop and forge with an executive and their team. You can sit around and hope that your career evolves the way you want, that the relationship you have with your executive evolves the way you want, or you can take control, own responsibility for making that happen and own the rest of your career.

From here we will look at technical and management skills, business acumen and industry knowledge, how to think like an executive and approach everything you do, from corporate governance to event management, with a strategic and executive oriented viewpoint.

Your journey in your career will not always be simple. But we have mapped the evolution of literally thousands of EAs and PAs over the years and believe there are clear things that you can do to ensure you remain on the best possible career trajectory. This conference is a major step forward in helping any EA or PA succeed at the highest levels with any executive.

We look forward to having you join us.

NATASHA CANNONJoint Managing DirectorExecutive Assistant Network

Dear Colleague,

“ The EAN Congresswas fantastic, I am absolutely going to attend next year! Networking with other Executive Assistants and being able to chat to speakers afterwards was very beneficial, knowing I am heading in the right direction.

Roberta AngenentDepartment of Social Services

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Compelling Reasonsto Attend

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• Unlock the keys to developing invaluablepartnerships between EAs/PAs and seniorexecutives

• Learn the secrets to building honest confident,two-way communication

• Examine how you can draw on EAN’s EAPartnership Model in your own partnership

• Find your true, authentic and most confidentvoice and be heard by all those you workwith

• Beyond job descriptions: learn how to contin-ually assess your own value and worth withinyour role

• Take control of your own destiny: learn how tofind the focus, courage and determinationto shape your own future

• Refine the art of reasoning and criticalthinking to think like a business executive in everything you do

• Hear from experts on just how far youshould go in developing your breadth ofcorporate knowledge & business acumen

• Analyse how to leverage creative thinking within your analytical and critical reasoning strategies

• Learn how to plan and manage resourcesand multiple projects

• Develop better corporate governance awareness and understanding

• Examine how to approach event and travelplanning with a strategic objectives mindset

Tony Krizan (FCPA)Chief Finance Officer and Executive Director of Corporate Operations and Information Branch, National Health & Medical Research Council

Kirk ConinghamExecutive Director, Master Builders Association

Erik Adriaanse (FCPA) (FPS)Managing Director, Independent Strata Management Pty Ltd; Managing Director, Laing+Simmons Strata Pty Limited

Helen BadgerExecutive Director – National Capital Estate, National Capital Authority

Gaylene CoultonChief Executive Officer, Capital Health Network ACT

Andrew Wrigley Executive Director, Association of Independent Schools of the ACT

Lynette MacLeanGeneral Manager Corporate Management Group, Comcare

Matthew CosseyChief Executive Officer, CropLife Australia

Karen EdwardsChief Executive Officer, Executive Suite, Calvary Health Care ACT

Alison ChartresAssistant Secretary, Development Policy and Education Branch, Department of Foreign Affairs and Trade

Martin FiskChief Executive Officer, Menslink

Jonathan McIlroyJoint Managing Director, Executive Assistant Network

Stephen WoodManager, National Convention Centre

Senior corporate and government executivesconfirmed as participating at this event include:

For program or registration enquiries CALL 61 2 8402 5000 or VISIT ExecutiveAssistant.com

AVISUAL PRODUCTIONS AVisual Productions began their business in 2008, vowing to become a leader in the audiovisual industry. To accomplish this, they deliver superior audiovisual services, technology, and coordination. In addition, they know it is not enough to simply sell goods and services to their clients. AVisual Productions’ team is as equally versed in customer service issues as it is in audiovisual services. To achieve this, they implement four key service oriented components: value, performance, reliability and innovation. This combination of customer service, audiovisual equipment and dedicated teamwork are the cornerstones on which AVisual Productions company was founded. Today, four decades later, those core values are what separate them from the rest of their industry.

QT, CANBERRA

QT Canberra is located within walking distance of Canberra’s CBD and in the heart of New Ac ton Cultural Precinct. New Acton is Canberra’s cultural and design focused precinct incorporat ing edgy new restaurants and bars, landscaped gardens, art, retail, residential and commercial spaces all linked by an inspired vision. QT Canberra has had extensive experience in delivering exceptional events. With the largest hotel conferencing facilities in the region, QT Canberra sets the benchmark for conferencing and events and delivers electric, award winning Food and Beverage experiences.

Nalini SequeraExecutive Assistant to Cath Ingram, Chairman of the Canberra Office, Government, KPMG

Tracy CaineExecutive Assistant to Andrew Tongue, Associate Secretary Indigenous Affairs, Department of the Prime Minister and Cabinet

Jennifer ThomasExecutive Assistant to Maria Storti, Vice-President Campus Development, University of Canberra

Kathi Zarka Executive Assistant, Professional Services, Commonwealth Government

Sharon da SilvaExecutive Support Officer – Operations, Office of the Vice-Chancellor, University of Canberra

Alex FlanneryExecutive Officer, Museum of Australian Democracy

Sylvia Tobler Executive Assistant to Jessie Borthwick, A/g Deputy Secretary Higher Education, Research and International Cluster, Australian Government Department of Education and Training

Donna McTavish Executive Assistant to Alison Chartres, Assistant Secretary, Development Policy and Education Branch, Department of Foreign Affairs and Trade

Senior EAs and PAs confirmed as participating at this event include:

Elisabetta FaenzaAuthor, Speaker, Mentor

Matilda EmersonPrincipal, ME Strategies

Sally DooleyCoach, Facilitator, Speaker

Leanne Shea LangdownSuccess consultant, blogger, children’s book author

Keith AbrahamFounder, Passionate Performance

Madonna BarrSpeaker, Energetic Coach

Jacqueline JagoFounder and Principal Coach, Bloom Coaching and Consulting

Judi MartinCoach and Facilitator

Karen JansenAssociate Professor, Research School of Management, ANU College of Business and Economics

Shane GarrottManager, Education and Training, Executive Assistant Network

Coaches, Trainers and Consultants confirmed as participating at this event include:

Sponsored by



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Program at a glance

Day 1Tues July 26th

Registration opens

Chairperson’s Opening Remarks

The EA Partnership Model and how to leverage it

Keynote Address: Partners on a collective journey: strategies for successful relationship-building

Managing Expectations The Key Factors in Building Trust

Morning Coffee

Executive Panel Discussion Forging a working partnership

The Art of Communication Influencing for Performance

Lunch

EA and PA Workshop Panel

Afternoon Tea

Applying Success Principles in the Workplace for a Fulfilling Career

Discover the secrets from living with passion, loving what you do and living life your own way

Close of day 1 Cocktail Reception Within Exhibition Area

Gala Dinner

7.45 am

8.30

8.35

9.15

10.00

10.45

11.15

12.15 pm

12.55

2.15

3.304.00

4.45

5.30

7.00 pm

Day 2Wed July 27th

Chairperson’s Opening Day Two Remarks

Keynote Address: Moving Beyond Job Descriptions: Understanding Your Value and Worth

Understanding Partnerships: How to Become the Right-Hand Person to Your Executive

Refining the art of reasoning and critical thinking: How to think like a business person

Morning Coffee

Executive Panel Discussion: How far do you need to go in developing your breadth of corporate knowledge and business acumen?

Beyond Reason: Creative tools for Thinking Smart at Work

Lunch

Essential Tips for effective resource management and planning

Leading Through Periods of Change: A Practical Change Management Guide

Afternoon Tea

The Future’s Bright for Delivering Exceptional Event Management and Travel Experiences

Chairperson’s closing remarks and close of conference

8.30am

8.40

9.25

10.10

10.55

11.25

12.25pm

1.10

2.25

3.10

3.554.25

5.25pm

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7.45am Registration opens

8.30am Chairperson’s Opening Remarks Natasha Cannon, Joint Managing Director, Executive Assistant Network

8.35am The EA Partnership Model and how to leverage it When EA and executive pairings fail to deliver on their potential, often it is because of failures within the relationship and how this evolves, particularly in relation to mutual trust, respect and understanding. This motivating opening session will outline the basic tenets of a partnership model and provide a framework for delegates to consider the content and context of the two day conference.

The session focusses on the 5 key stages involved in building and maintaining a true partnership with executives that are included within EAN’s EA Partnership Model.

• The relationship development stage - the 5 steps from developing mutual expectations about the purpose of the partnership through to your personal communications frameworks

• Identifying the skills and traits needed to meet the partnership objectives

• The delivery phase – mastering the management of the executive office

• The assessment stage – performance measurement to ensure the partnership is delivering on expectations

• The final stage – perpetual evolution and reassessment of opportunities

• Emulating the traits of successful business people – the 15 traits that are vital for successful EAs

Jonathan McIlroy, Joint Managing Director, Executive Assistant Network

9.15am Keynote Address

Partners on a collective journey: strategies for successful relationship-building In a corporate environment, it helps to unlock the secrets of great relationships. What are the key ingredients of dynamic relationship-building, and how do you make these integral to your working life?

• Understanding what is required for a great EA/CEO relationship

• Building trust in the working relationship

• Mutual understanding and expectations plus shared approaches and communication frameworks – how can these be achieved in practice

Elisabetta Faenza, Author, Speaker, Mentor

10.00am Managing Expectations The Key Factors in Building TrustTrust is a critical ingredient for a harm -onious, efficient and collegiate working environment. Organisations built on trust between managers, assistants, teams and staff reach the finishing line first. Trust is the established currency in any business (or personal) relationship. The pillars of trust are: reliability, authenticity, honesty, transparency, teamwork.

• How can you nurture and buildexecutive trust?

• Why should you invest your time in being a trusted ally?

• Building confidence in your ability to deliver

• Understanding the value of collaboration and teamwork

Matilda Emerson, Principal, ME Strategies

10.45am Morning Coffee

11.15am Executive Panel Discussion

Forging a working partnership: an executive assessment of the EA Partnership Model and relationship building In this panel our executives will assess different aspects of EAN’s Executive Partner ship Model and discuss the practical realities for use in the workplace as well as provide insights into other things EAs and PAs should be doing to help develop better working relationships with their own executives.

• Mutual understanding and expectations plus shared approaches and communication frameworks – how these can be achieved in practice

• How to achieve the personal evolution from being reactive and directed to being proactive and directing

• Mastering the basics and advanced aspects in managing the office of an executive

• An assessment of EAN’s assertion that some kind of performance assessment is vital

• Dealing with the future – anticipating growth opportunities

Moderated by Shane Garrott, Manager, Education and Training, Executive Assistant Network

Panellists

Tony Krizan (FCPA), Chief Finance Officer and Executive Director of Corporate Operations and Information Branch, National Health & Medical Research CouncilKirk Coningham, Executive Director, Master Builders Association

Erik Adriaanse (FCPA) (FPS), Managing Director, Independent Strata Management Pty Ltd; National President and Director, Strata Community Australia Limited; Managing Director, Laing+Simmons Strata Pty Limited

Helen Badger, Executive Director, National Capital Estate, National Capital Authority

Martin Fisk, Chief Executive Officer, Menslink

Day 1 July 26th




12.15pm The Art of Communication: Influencing for PerformanceHonest, open, two-way communication is a vital component in developing any solid working relationship. Indeed, effective communication is possibly the single most important skill to learn in business, including perfecting articulation to ensure positive perception, and to gain trust and respect. For professional success you need to develop communication for managing all kinds of relationships, including interpersonal, inter-group, intra-group, organisational, or external.

In this session you will examine:

• Understanding the art of persuasion

• Improving listening and observational skills

• Becoming a subject matter expert

Sally Dooley, Coach, Facilitator, Speaker

12.55pm Networking Luncheon

2.15pm EA and PA Workshop Panel

Putting frameworks around the relationship development stages in the EA Partnership Model Drawing on aspects of our in-house corporate training solution that focusses on developing invaluable partnerships between assistants and their executives that work, and enable the EA to effectively run the office of their executive. This session will use our team of EA panelists to help workshop aspects of the EA Partnership Model with delegates so attendees can examine their own situations in the workplace.

• What is the partnership trying to achieve?

• Setting clear boundaries and work parameters for the role

• Assessing the elements necessary for both parties so a relationship can evolve into a partnership

• Establishing the communications frameworks both parties require for the partnership to work

• Providing a framework for dealing with problems that arise within the partnership

Moderated by Shane Garrott, Manager, Education and Training Executive Assistant Network

Panellists Nalini Sequera, Executive Assistant to Cath Ingram, Chairman of the Canberra Office, Government, KPMG

Tracy Caine, Executive Assistant to Andrew Tongue, Associate Secretary Indigenous Affairs, Department of the Prime Minister and Cabinet

Jennifer Thomas, Executive Assistant to Maria Storti, Vice-President Campus Development, University of Canberra

Kathi Zarka, Executive Assistant, Professional Services, Commonwealth Government

Sharon da Silva, Executive Support Officer – Operations, Office of the Vice-Chancellor,University of Canberra

3.30pm Afternoon Tea

4.00pm Applying Success Principles in the Workplace for a Fulfilling Career Creating a happy and fulfilling workplace is a skill. And like any other skill, you can get better at it with training and practice. Bringing a success mindset to work not only helps us create our best working life, but allows us to read the style of individuals and adjust our communications accordingly.

• Understanding the success mindset and the origins of positive psychology and emotional intelligence and the roles they play in positive forward movement

• Relate success training to the workplace

• Understanding sensory acuity and how to use it to anticipate the unspoken needs of your boss and colleagues

• Learn how to retrain the reticular activating system to create greater opportunities and possibilities for yourself and the organisation as a whole

• How EA’s can lead in creating a satisfying workplace and positive forward movement within the organisation.

Leanne Shea Langdown, Success consultant, Blogger, Children’s book author

4.45pm Discover the secrets from living with passion, loving what you do and living life your own wayMany of us fail to unlock our potential or live fulfilled and happy lives because we are blocked by our own mental barriers. But we can all live lives filled with greater passion, love and joy if we can just break through those barriers and learn how to live life in the moment. In this moving and inspirational keynote session, one of our standout speakers from 2015 travels to Canberra for the first time with our conferences, so be prepared to challenge your own preconceptions on living, give in to a new way of looking at your own world and break down some of the barriers that are holding you back. Regain your joie de vivre. Keep focussed on the moment. Learn to love who you are and what you do.

Keith Abraham, Founder, Passionate Performance

5.30pm Close Of Day 1: Cocktail Reception Within Exhibition Area

7.00pm Gala Dinner

Day 1 July 26thcontinued

“ I was able to bringback the conference in a single package to my General Manager. It covered everything and more than my expectations. I got tips and tricks on how to manage the General Manager’s day-to-day more efficiently.

Loreana CipriDrug Health Services

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Day 2 July 27th

8.30am Chairperson’s Opening Day Two Remarks Shane Garrott, Manager, Education and Training, Executive Assistant Network

8.40am Keynote Address

Moving Beyond Job Descriptions: Understanding Your Value and Worth In our 2015 series of conferences, EAs and PAs from our two EA/PA panels assisted us in running workshops that examined how to develop performance management frameworks around the obvious aspects of the EA and PA role. In this vital session we will share the results from those 10 workshops, plus provide additional insights to help you focus and examine your role in a completely different way.

• Why continual assessment is a vital part of the EA Partnership Model

• KPIs and measurements for the obvious and not so obvious aspects of your role

• Setting out position descriptions that reflect the reality of the role and the expectations developed between EA and executive

• Why recruiters and HR professionals need to be made aware of, and understand, the evolution in your role through your career

Jonathan McIlroy, Joint Managing Director, Executive Assistant Network

9.25am Understanding Partnerships: How to Become the Right-Hand Person to Your Executive An astute EA/PA comes to the role with requisite business knowledge and problem-solving abilities. This knowledge stems from appreciating the business dynamics, current affairs, or social and political developments for that business. You need the breadth of knowledge of your executives and managers, even if not the depth, to join the conversation. Stay sharp to the opportunities, offer insights and become a true partner in the business.

• Capture the essence of successful executive partnerships

• Be a co-traveller in your executive’s journey

• Gain a better understanding of overall operations

• Anticipate business challenges, threats or opportunities

• Appreciate the strategic or operational plans

• Understand executive insomnia and what keeps them awake at night

Donna McTavish Executive Assistant to Alison Chartres, Assistant Secretary, Development Policy and Education Branch, Department of Foreign Affairs and Trade

Alison Chartres Assistant Secretary, Development Policy and Education Branch, Department of Foreign Affairs and Trade

10.10am Refining the art of reasoning and critical thinking: How to think like a business person Too many people put knowledge ahead of reasoning. To get to that next level of working alongside your executive, it helps to appreciate the art of reasoning and critical thinking. You don’t need to be an expert across all lines of business. But it’s important to develop critical thinking, and being able to reason in any setting, development, or issue. Ask the why before the when, or how. Approaching assignments with a “why” places the outcomes first and foremost in your mind.

• Build your knowledge base around critical thinking

• Avoid getting bogged down in the minutia of information

• Use your knowledge wisely, as and where needed

• Come clean about what you don’t know

• Demonstrate insights as a business partner

• Invest in upskilling, education and training

Madonna Barr, Speaker, Energetic Coach

10.55am Morning Coffee

11.25am Executive Panel Discussion

How far do you need to go in developing your breadth of corporate knowledge and business acumen? In order to know what’s keeping your executive awake at night, to be able to anticipate their needs and see problems around the corner, or spot opportunities for the business that will help achieve strategic goals and objectives, you must understand the business inside and out. But just how far do you need to take this? You need a huge breadth of knowledge, but just how detailed should you go? In this panel our executives will help you examine this in more detail.

• Working out what knowledge you must have today versus what they might need in the future

• Thinking strategically – identifying the most important areas of knowledge and business acumen for your role with your current executives, in your current business

• Internal corporate knowledge – knowing the best places to direct traffic or enquiries and the best places to find answers

• Identifying the best places to acquire technical knowledge and business understanding

Moderated by Shane Garrott, Manager, Education and Training, Executive Assistant Network

Panellists




Gaylene Coulton, Chief Executive Officer, Capital Health Network ACT

Andrew Wrigley, Executive Director, Association of Independent Schools of the ACT

Lynette MacLean, General Manager Corporate Management Group, Comcare

Matthew Cossey, Chief Executive Officer, CropLife Australia

Karen Edwards, Chief Executive Officer, Executive Suite, Calvary Health Care ACT

12.25pm Beyond Reason: Creative tools for Thinking Smart at WorkWe now know that there are many kinds of intelligence. This means that your logic and reasoning are only going to take you so far if you want to be the best EA you can be. Your highest performance and satisfaction will come, however, from calling on a range of capabilities: thinking outside the box, using your gut, mobilising your creativity and trusting the unique contribution that only you can make to each challenge as it pops up in front of you. In this session, we will talk about how to:

• Move beyond your current mental frameworks to see new possibilities

• View the world as an adventure (and not obstacles or roadblocks)

• Tap into your imagination, intuition or gutfeeling

• Stay on an even keel even when the pressure is off the charts

• Create a culture of innovation at your own desk

• Become a mindful leader at work

• Use your social and emotional intelligence to make your networks do the heavy lifting for you

Jacqueline Jago, Founder and Principal Coach, Bloom Coaching and Consulting

1.10pm Lunch

2.25pm Tips for effective resource management and planning Managing multiple projects can be cumbersome and chaotic. As an EA or PA, your role overlaps with project management. Successful projects rely on managing resources more efficiently, while avoiding waste, duplication or costly over-runs. Beyond the scheduling and workflow management, you need to ensure that everyone is in sync with the timelines and pre and post project delivery.

• Integrate forward planning with resource management

• Deploy organisational resources as and where needed

• Ensure resources are not over-allocated across multiple projects

• Plan to execute and monitor a project successfully

Judi Martin, Coach and Facilitator

3.10pm Leading Through Periods of Change: A Practical Change Management GuideThere has been an enormous amo-unt of change in Canberra in the last year, how can you support the executive. Supporting the business as it goes through an intense and exciting period of change, ensures a tremendous opportunity to build the new organisation and shape its future.

• Developing and maintaining excellent relations with the senior executives, in order to maintain an appropriate flow of information and to facilitate effective decision making

• Helping executives deal with a range of change-related issues

• Perfecting the art of communication when dealing with internal stake holders

• How to remain motivated andmotivating others

Karen Jansen, Associate Professor, Research School of Management, ANU College of Business and Economics

3.55pm Afternoon Tea

4.25pm The Future’s Bright for Delivering Exceptional Event Management and Travel ExperiencesEAs and PAs invest much of their time planning corporate meetings and events and organising event-related travel. This is likely to remain true of even those who emerge as strategic managers of their executive’s office. Key strategic thinking and reasoning and creativity is required to ensure business outcomes are timely and goals achieved.

This session will cover:

• What is needed? Identify the outcomes of any project or assignment by taking a brief or gaining an understanding in other ways of what your executive or management team really want to achieve

• How much? Understand budget constraints and parameters related to essential outcomes

• Save money: Discover how to make savings and achieve better outcomes

• Your toolbox: Use new technologies and tools

• Cooperate: Maintain strong relationships with key industry service providers

Moderated by TBC

Panellists Alex Flannery, Executive Officer, Museum of Australian DemocracySylvia Tobler, Executive Assistant to Jessie Borthwick, A/g Deputy Secretary Higher Education, Research and International Cluster, Australian Government Department of Education and Training

Stephen Wood, Manager, National Convention Centre

Additional panellist TBC

5.25pm Chairperson’s closing remarks and close of conference

Day 2 July 27thcontinued

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Senior corporate and government executives confirmed as participating at this event include:

Tony Krizan (FCPA)Chief Finance Officer and Executive Director of Corporate Operations and Information Branch, National Health & Medical Research CouncilTony Krizan is CFO and Executive Director of Corporate Operations and Information at the NHMRC. His responsibilities include finance, human resource management & business services. Tony has 25 years of public sector experience in the Departments of: Finance; Employment, Education and Training; and Health (aged care).

Kirk ConinghamExecutive Director, Master Builders Association

Kirk Coningham OAM (awarded for his work during the Bali bombings) is ED of MBA ACT. Previous work has included CoS at Leightons, journalism, an Army officer, senior diplomat with DFAT, working with Cabinet-level Ministers and senior roles with AFP, Medicare and AMA. He speaks Indonesian and author of a fictional short stories book.

Erik Adriaanse (FCPA) (FPS)Managing Director, Independent Strata ManagementPty Ltd; Managing Director, Laing+Simmons StrataPty Limited

Managing Director of Independent Property Group Strata Management, Erik brings a wealth of financial, investment, managerial and advocacy experience. A qualified Fellow Certified Practising Accountant and a Financial Planning Specialist, Erik was until recently President of CPA Australia (ACT) and a Divisional Council member. He has had thirty years in the accounting profession and twenty years as a principal in private practice.

Helen BadgerExecutive Director, National Capital Estate,National Capital Authority

Helen leads the team that manage and maintain the National Capital Estate. In plain speak this role has the responsibility for the lake, roads, bridges, dams, buildings and the diplo-matic estate. Helen is the current Chair of the Board of the National Association of Women in Construction (NAWIC).

Martin FiskChief Executive Officer, Menslink

Martin is the Chief Executive of Menslink and joined in March 2011 after a twenty-five year career in both the private and public sectors, including nearly ten years running his own business in Sydney and a few years as a senior Federal Public Servant here in Canberra. Since joining Menslink, he has expanded the reach of both the mentoring and counselling programs which now provide free services to more young men across Canberra than ever before.

Gaylene CoultonChief Executive Officer, Capital Health Network ACT

Gaylene Coulton is the Chief Executive/Company Secretary of the Capital Health Network, ACT’s primary health network. She has been in CEO or senior Executive roles since 2001, mainly within the NGO sector within Qld, Victoria, NSW and now ACT. Gaylene has a wealth of experience in leadership and management, business development, clinical and corporate governance, mergers and acquisitions, organisational establishment, risk and compliance management. Gaylene is also an experienced Board Director.

Andrew WrigleyExecutive Director, Association of IndependentSchools of the ACT

Andrew Wrigley has been the Executive Director of Association of Independent Schools of the ACT since 2010. He represents the Association and advocates for independent education through media and supports Member schools through representation on boards, committees, working groups and taskforces

Lynette MacLeanGeneral Manager Corporate Management Group,Comcare

Lynette MacLean has over 30 years’ experience in the Commonwealth Public Sector as the head of HR and corporate areas. She has worked in a variety of service delivery, policy and oversight agencies. Lynette is currently the General Manager of Corporate Management in Comcare. Lynette has been a senior executive since 2007 and during that time worked closely with executive assistants/ officers. Lynette is passionate about understanding the business to build more effective workplaces and implementing good change management practices.

Matthew CosseyChief Executive Officer, CropLife Australia

Mathew Cossey is CEO of CropLife Australia and a Director of the Agricultural Biotechnology Council of Australia. Previously, Matthew was a senior executive for leading defence company, Raytheon Australia; Chief of Staff/Defence Adviser to the then Shadow Minister for Defence; ACT Secretary/Campaign Director for a major political party and held several Commonwealth Government positions

Karen EdwardsChief Executive Officer, Executive Suite,Calvary Health Care ACT

Karen was appointed as CEO at Calvary Health Care ACT in late December 2014 after acting in the role for the preceding three months. Prior to her current role Karen had been the Assistant Director of Clinical Operations for the South Eastern Sydney Illawarra Area Health Service, a position she gained after returning from Singapore where she had spent three years as the Director of Clinical Business Development with the National Kidney Foundation. Before travelling overseas Karen held senior positions in the Northern Sydney Area Health Service and NSW Health.

Alison ChartresAssistant Secretary, Development Policy andEducation Branch, Department of Foreign Affairsand Trade

Alison is a career public servant. She is currently Assistant Secretary of the Development Policy and Education Branch in the Development Policy Division of the Australian Department of Foreign Affairs and Trade (DFAT). In this role, Alison leads four teams covering issues relating to Australia’s aid policy, aid investments in the education sector and in social protection, and disability-inclusive development.



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Executives continued andCoaches, Trainers and Consultants confirmed as participating at this event include:

Jonathan McIlroy,Joint Managing Director,Executive Assistant Network

Jonathan has over 17 years experience in senior management and executive positions and has worked in industries as diverse as banking and finance, education and training, events management and even politics before co-founding Executive Assistant Network.

Stephen WoodManager, National Convention Centre

Stephen is a passionate Events Industry professional and has played an active role in the wider industry throughout his career. In his latest position as Manager, National Convention Centre Canberra (NCC), Stephen looks forward to steering the NCC into this strong time of growth for Canberra and the events industry in the ACT. He is dedicated to showcasing Canberra as a destination and the amazing opportunities and experiences it holds

Elisabetta FaenzaAuthor, Speaker, Mentor

Elisabetta is an expert in human performance who studies epigenetics and specialises in solving human performance problems. As a best-selling author and with decades of experience working with individuals and organisations, Elisabetta has a deep understanding of what builds high performing teams. A clinical hypnotherapist and performance mentor, Elisabetta has assisted thousands of individuals and teams change unwanted behaviours, improve performance and achieve personal, group and organisational goals.

Matilda EmersonPrincipal, ME Strategies

Matilda is a skillful coach and facilitator specialising in strengthening individual and team performance in originations. With excellent academic and professional credentials her diverse career spans the sectors - not-for-profit, diplomacy, government and private consultancy. Trust and the capacity to develop it in others has been critical to her success.

Sally DooleyCoach, Facilitator, Speaker

Over a career spanning twenty years, Sally has worked with thousands of leaders and individuals in government, private and community sectors, specialising in a wide range of leadership, people management and personal development areas. Sally is a highly engaging and experienced facilitator, speaker and executive coach who builds strong rapport with her participants creating a positive and interactive learning environment where participants are enabled to create lasting change.

Leanne Shea LangdownSuccess consultant, Blogger, Children’s book author

Leanne has coached EA’s for 20 years and spent 15 years as Senior Executive Assistant to the Australian Chief Veterinary Officer. Today Leanne runs her own success coaching business to help people achieve success in life, career, sport and business. She is also a nationally recognised blogger, speaker and the author of the Cheer Chick Charlie children’s book series.

Madonna BarrCoach, Facilitator and Professional Speaker

Madonna’s areas of niche specialty is in Transition Coaching with a primary focus on creating and energising awareness of how we are never given anything we cannot handle, learn, embrace, survive and shine through. She is committed to guide others to discover what truly energetically drives them, and the effervescent endless energy they can tap into that bubbles and gurgles and fuels us to pursue our passionate purpose.

Shane GarrottManager, Education and Training,Executive Assistant Network

Bringing 12 years of training and management experience (8 years within RTOs), Shane is an engager who champions the 2000 year old art of rational thinking in the workplace. As a presenter, he challenges your preconceptions on service, finance and management. As EAN’s Education & Training Manager, he supports your development and future career path with a vigour and passion unmatched.

Jacqueline JagoFounder and Principal Coach, BloomCoaching and Consulting

The founder and principal of Bloom Coaching & Consulting, Jacqueline brings to her audiences and clients fifteen years of experience in legal and public policy and team supervision and a background in musical performance. She is the author of the popular Fairfax column, “Coach at Work”, and is known for her lively, thoughtful and engaging approach to re-imagining work.

Judi MartinCoach and Facilitator

Judi’s professional career was established in Libraries and IT Projects. Judi has worked as a senior teacher at the Canberra Institute of Technology, and lectured at Charles Sturt University. Judi brings a strong understanding of public sector project management, combined with outstanding skills in adult education to her work. Judi now facilitates training in project management and leadership.

Karen JansenAssociate Professor, Research School of Management, ANU College of Business and Economics

Karen Jansen is an Associate Professor at The Australian National University. Her research focuses on aligning talent with strategic vision and creating and maintaining momentum over the course of strategic or cultural change. Karen has helped a range of organisations customise their vision and change messaging, design well-timed interventions for various stakeholder groups, and successfully navigate large-scale change.

Keith AbrahamFounder, Passionate Performance

Keith has become the world’s premier thought leader on passionate performance and building passionate based cultures and has developed a client base of over 265 companies across 20 countries. He has written 3 Best Selling Books and just released his new book … It Starts with Passion, which since 2013 is in its 4th reprint, an amazing result.

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For program or registration enquiries CALL 61 2 8402 5000 or VISIT ExecutiveAssistant.com

Nalini SequeraExecutive Assistant to Cath Ingram,Chairman of the Canberra Office, Government, KPMG

Nalini Sequeira is a Senior EA with more than 15 years’ experience, having worked in media organisations including Random House, Eastern Suburbs Newspapers and Australian News Syndicate. More recently she diversified into the corporate world at Johnson & Johnson Medical and Optus. Her current role is EA to the Chairman of KPMG Canberra. Nalini has Diplomas in Journalism and PR and worked in Sydney and London before relocating to Canberra.

Tracy CaineExecutive Assistant to Andrew Tongue,Associate Secretary Indigenous Affairs,Department of the Prime Minister and Cabinet

Having joined the Public Service in 1984, Tracy has worked as an EA to Senior Executives for over 20 years. She also has experience in policy & regulatory roles. Tracy currently provides executive support to the Associate Secretary Indigenous Affairs in the Department of the Prime Minister and Cabinet.

Jennifer ThomasExecutive Assistant to Maria Storti, Vice-PresidentCampus Development, University of Canberra

Jennifer Thomas has 25 years’ experience as an Executive Assistant and has held a number of senior support roles in both the private and public sectors. She is currently working at the University of Canberra, providing Executive Assistance to the Vice-President of Campus Development.

Kathi ZarkaExecutive Assistant, Professional Services, Commonwealth Government

Kathi began her APS experience in 2008 working various roles at the National Museum and National Archives. Prior to her current role she worked largely in the private health sector in Office Management and Reception.

Sharon da SilvaExecutive Support Officer – Operations, Office of theVice-Chancellor, University of Canberra

Sharon Da Silva is the Executive Support Officer to the Vice-Chancellor at the University of Canberra. Sharon joined the University of Canberra in 2010 supporting the Deputy Vice-Chancellor, Research. Sharon has been providing executive support in the private sector for over 25 years. Organisations where Sharon has worked include Raytheon Australia, IBM and PwC. Sharon’s role requires her to adapt to a time-pressured environment whilst maintaining a high level of confidence and professionalism. Sharon holds a Diploma in Business Administration.

Alex FlanneryExecutive Officer, Museum of Australian DemocracyAlex Flannery has worked as the Executive Officer at the Museum of Australian Democracy at Old Parliament House for 2 years. Previously he has worked in diverse rolls in the museum from Visitor Service Officer to Collections Management Officer and is relishing the challenges and variety of tasks that comes with providing executive support to the Director. Alex has a Bachelor of Applied Science, and an intermediate to low grasp of Mandarin.

Sylvia ToblerExecutive Assistant to Jessie Borthwick, A/g DeputySecretary Higher Education, Research andInternational Cluster, Australian GovernmentDepartment of Education and Training

After an extensive time in the private sector and NGO’s in finance and administration roles, Sylvia started as an Executive Assistant in the Public Service 4 years ago and has not looked back.

Donna McTavishExecutive Assistant to Alison Chartres,Assistant Secretary, Development Policy andEducation Branch, Department of Foreign Affairsand Trade

Donna is a career Executive Assistant with over 25 years’ experience in both public and private sector organisations. She is currently with the Department of Foreign Affairs and Trade. As the current Chairperson of DFAT’s EA Network and Secretary of the EXPAND Committee, Donna promotes the value of Executive Assistants and advocates for their professional development. She has a passion for inspiring and supporting others to reach their full potential.

Senior EAs and PAs confirmed as participating at this event include:

“ wow, what a greatconference with so many fantastic speakers. I’ll be encouraging our staff to attend. Keep it up EAN!

Sue McGrathAustralian Veterinary Association




EANExhibition CanberraThe only Expo Designed purely forSenior EAs and PAs

Even if you can’t attend the full conference, come along and experience the Exhibition with Suppliers Who Care About You And What You Do!Held alongside the #1 conference for EAs and PAs in Australia, this is the Exhibition to visit if you want to save time and meet a range of suppliers in one location at one time, all of whom have products or services targeted at the needs of EAs and their companies. It’s a key aspect of your job, so why not do it the convenient way!

Attendance at this extremely beneficial industry event is FREE so tell all your colleagues and friends to join us at the only targeted supplier showcase in town.

26-27 July 2016Tuesday 10.00am-5.30pmWednesday 10.00am-4.30pm

Our 2016 exhibition will feature over 30 amazing businesses with services and products as diverse as:

Accommodation (Hotels & Apartments), Event Venues, Team Building, Corporate Gifting, Training Venues, Recruitment, Convention & Visitors Bureaus, Gift Companies, Venue Finding Services, Travel, Transport, Event Organisation, Corporate & Event Catering, Corporate Photography, Audio Visuals, Office Consumables and Stationery, Corporate Entertainment, Office and Business Technology and much, much more

FOR MORE INFORMATION,OR TO PRE-REGISTERFOR THESE EVENTS VISIT : EXECUTIVEASSISTANT.COM

Dinner &Networking drinksMore than Just a ConferenceA Networking Imperative!

Gala Dinner and CocktailsQT, Canberra

Tuesday 26 July 2016

• All delegates at the 2016 Annual Congress areinvited to join us for an astonishing eveningat our Gala Dinner!

• Enjoy Amazing Entertainment at the iconicQT Canberra

• Held within one of Canberra’s finest venueswith great food, fine wines, amazing companyand a stellar show are all the ingredients wedeem necessary to help ensure relaxationahead of a second great day in theconference

• Networking is Easy and Effortless!• Attendance at the dinner is included within

the registration fee for each delegate andadditionall guests can attend at a cost of $150inc GST

team@

ExecutiveA

ssistant.com

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CANBERRA 2016 Congress Registration FormQ

T, Canberra 26-27 July 2016

By Friday 1 July 2016

After Friday 1 July 2016

26 Julon 1 July 2016

1 July

2016Executive Assistant Network

Suite 4, 27 Old Barrenjoey Road

Po Box 628 Avalon Nsw 2107 Australia

Tel: 02 8402 5000 Fax: 02 9973 3610Em

ail: team@

executiveassistant.com

I have no special dietary requirements

A$1,295 + G

ST ($1,424.50)

A$1,695 + G

ST ($1,864.50)

A$1,695 + G

ST ($1,864.50)

A$2,095 + G

ST ($2,304.50)

q 2016 creating invaluable partnerships · • emulating the traits of successful business people...

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