Putting the InternetTo Workfor Your BusinessThe Internet Business Solutions Center

Agenda Introduction to the Internet High Speed Internet Demonstration Expanding Your Use of the Internet How to Select Your Internet Service ProviderThe Internet Business Solutions Center

You Will Learn:1. How A High Speed Internet ServiceAccelerates Your Business Growth2. How To Use Internet-based Tools3. How To Improve Your Search Skills4. How To Select The Best ISP For YouWorkshop Objectives

EndorsementsTHE INTERNET BUSINESS SOLUTIONS CENTER DOES NOT ENDORSE ANY OF THE WEB SITES SHOWN IN THIS PRESENTATION.DISCLAIMER

Popular Uses1. Research/News2. Commerce3. Transactions4. CommunicationsIntroduction to the Internet

Research/News: Traffic

Commerce: Industry to Industry

Transactions

Communications

High Speed Test Drive Analog Phone ISDN BroadbandIntroduction to Speed28.8 - 56 Kbps 64 - 128 Kbps 1.5 Mbps

Speed Comparison Analog Phone28.8 - 56 Kbpsvs CABLE 1.5 Mbps

Introduction to Speed

Speed ComparisonOn your Mark, get Set, GO!1weather.com2kpix.com3i2i.com4citibank5mail.comIntroduction to Speed

On-line ToolboxI Internet Tools for Your OfficeII Internet Tools for Your EmployeesIII Internet-Based Communication ToolsIV Growing Your Business via the InternetExpanding Your Use of the Internet

Making the Internet Work for YouSalesMarketingOperationsServiceHR AdministrationPurchasingYour BusinessCommunications

Benefits to Business Save time Reduce repetitive tasks Increase efficiency Increase productivity Protect data against viruses and theftImproving Daily Operations

Track ExpensesInternet Tools for Your OperationsInvoice Clients

Internet Tools for Your OperationsOrder SuppliesBack Up Files

Making the Internet Work for YouSalesMarketingOperationsServiceHR AdministrationPurchasingYour BusinessCommunications

Benefits to Business Improve employee/benefit data mgmt Increase productivity of HR staff Increase focus on strategic HR issues Reduce administrative costs Employees feel empoweredImproving HR Administration

Tools for Human ResourcesHR Administration Recruit Employees

Tools for Human ResourcesManage PayrollOffer 401K

Making the Internet Work for YouSalesMarketingOperationsServiceHR AdministrationPurchasingYour BusinessCommunications

Benefits to Business Saves time Increases convenience Reduces repetitive tasks Reduces tracking hassles Saves moneyImproving the Purchasing Process

Improving the Purchasing ProcessPurchase Basic SuppliesPurchase Business Goods & Services

Over the past several years the Internet has expanded rapidly connecting millions of users and business together, and facilitating the emergence of a global on-line trading community. For instance, in 1993, there were 26,000 web sites and 3 million people on-line. By the end of 1999, there were over 5 million web sites and approximately 200 million people on-line worldwide!

The Internet has so rapidly revolutionized the ways we conduct business that it has propelled us into a new economic system we call the Internet Economy.

With over 65 million users going on-line monthly in North America -- nearly 1 billion web pages, creating over 1.2 million new jobs and over $110 billion in e-commerce since 1998 -- we are experiencing the tornado of transformation before our eyes!

You already suspect you must master this new domain to remain competitive. This class will give you the fundamental tools and knowledge to increase your office and employee productivity, reduce overhead, connect with your customers 24 hours a day, 7 days a week and increase your reach into new markets.Today/Tonight we will quickly cover Internet fundamentals and spend the bulk of this workshop to introduce you to web sites and tools that you can apply immediately to your own business!

Youll also get a technology demonstration and receive information on how to select the Internet service provider thats best for your business.Over the next two hours you will learn:How a high speed Internet service gets your business in front of your competition and keeps you there.Improve your search skill tips to get you where you need to be faster and easierGive you experience with working with Internet tools that will allow you to make better business decisions; andGive you guidelines and standards so you can determine which the best Internet Service Provider is for you!

Lets get started with a quick review.. And, by the way, all of the web sites that we mention in class are listed on a sheet in your class folder so you can reference them later.

When designing this class we set out to find web sites on the Internet that would be useful for businesses like yours. Well be showing you tools for your office, your employees, to enhance your communication and marketing power.The next set of slides are just a few examples of office tools that are available. We are not endorsing any of these sites, these are just examples.First, some office sites.The vast majority of people use the Internet for INFORMATION SEARCHING and COMMUNICATING VIA EMAIL. We can break this out into four areas.Research/News: The Internet is an excellent place to do research, looking up the latest news, researching equipment you need to buy, seeking out services for your company, finding out about your competitors, comparing prices, etc.Commerce: Traditional applications that you can do online (or might have already tried) include requesting a quote for services/products, personal on-line banking, purchasing air travel ticket, trading stocks, participating in auctions, buying books and CDs, arranging business printing, etc.Transactions: Traditional applications that you can do online (or might have already tried) include requesting a quote for services/products, personal on-line banking, purchasing air travel ticket, trading stocks, participating in auctions, buying books and CDs, arranging business printing, etc.Communications: With Internet access and e-mail, your business is open to your employees and customers 24/7. You can accelerate communication and making decisions.Research/News: Expand your Knowledge

The Internet is an excellent place to do research, looking up the latest news, researching equipment you need to buy, seeking out services for your company, finding out about your competitors, comparing prices, etc.Some news is personal. Do you drive to visit clients or have to commute like I do? Many TV stations and highway departments have put up so- called web cams on highways.

Here is an example of a web cam (a camera that takes still shots every 20 seconds or so) of the traffic in the San Francisco Bay Area*. http://www.kpix.com/traffic/ALL.htmlhttp://www.bayinsider.com/autos/livecams/http://www.bayinsider.com/autos/traffic/

*Change-out area for local community traffic.Put in i2i shopping cartCommerce: Traditional applications that you can do online (or might have already tried) include requesting a quote for services/products, purchasing air travel ticket, participating in auctions, arranging business printing, etc.Through these sites you can conduct complex transactions easily and confidently. Most trading platforms offer three flexible transaction methods: classified, auctions, and real time bid/ask exchanges within and across industries.Transactions: With a click of a button, you can securely pay bills and transfer funds. No more waiting in bank lines. Best of all, you can access your account day or night, from any Internet-enabled computer.Same thing with securities. You no longer need to phone your broker to buy and sell stock with on-line power you can do it yourself at a fraction of the cost!Communications: E-mail: All businesses have adopted email to quickly and efficiently communicate amongst employees as well as with clients anywhere in the world. Email has eliminated postage and long-distance overnight delivery and fax charges.File Transfer: Sending and receiving files are quick and easy when they are delivered over the Internet.Before we do our demonstration of a high speed connection, let me see, by a show of hands, how many of you currently have an Internet connection for your business.How many of you have a standard phone dial-up connection?How many have a high speed phone connection -- either ISDN or DSL?Ok, great. Can you imagine how you could substantially cut down on the time spent researching, downloading and sending information if you had a high speed line?Lets compare a standard phone dial-up connection against a high speed, always-on connection.Canned SPEED DEMOhttp://computingcentral.msn.com/topics/bandwidth/howfast.asp

Now, lets look at a real-time demonstration of analog phone connection versus a cable connection!

on Dial-up PHONE connection, open Weather.comhttp://www.weather.com/while that is downloading, go to the CABLE connection and open Weather.comhttp://www.weather.com/continue on cable connection with...WebCam kpix.comI2I.comcitibank.commail.com (email probeteacher)

Now, lets look at a real-time demonstration of analog phone connection versus a cable connection!

on Dial-up PHONE connection, open Weather.comhttp://www.weather.com/while that is downloading, go to the CABLE connection and open Weather.comhttp://www.weather.com/continue on cable connection with...WebCam kpix.comI2I.comcitibank.commail.com (email probeteacher)When designing this class we set out to find web sites on the Internet that would be useful for businesses like yours. Well be showing you tools for your office, your employees, to enhance your communication and marketing power.The next set of slides are just a few examples of office tools that are available. We are not endorsing any of these sites, these are just examples.First, some office sites.Lets look at various typical functions that occur in any size business:OperationsHR AdministrationPurchasingCommunicationsMarketingService

Operational tasks are repetitive and time-consuming and must be done on a daily, weekly, or monthly basis in order to keep your office running. These tasks might be performed by you, an office manager, or a secretary.

Did you know there are secure web sites and Internet-based services that can help you with all or some of these office functions? Lets discuss the benefits of why your office might want to use some of these tools. Then we will explore some examples.By moving operational activities onto the web, you will save time, reduce repetitive tasks, increase efficiency and productivity and, instead of file cabinet drawers stuffed with paper, your data will be secured against viruses and theft electronically.ExpensAble.comSM is a web-based subscription service that allows employees to create, submit, review and approve expense reports anywhere, any time.OpenAir.com enables you to create invoices to bill your clients and track them with web reports.Both these sites save time and increases productivity by speeding up the approval and billing processes and saves money by eliminating paper trail.Your electronic files are the lifeline to your business. You cannot afford to lose them -- whether your computer crashes or your laptop gets stolen. backupmystuff.com will save your files daily and protect against viruses and theft.

With iprint, you can create your own business cards, post-it notes, and logoed coffee mugs-- a full range of professional stationary and specialty items at the click of a mouse. Being registered here, you simply reorder without . Your efficiency and productivity increase as you the way you want it, the colors you want without a third party involved.

Did you know that, according to a recent study on small businesses, over 67% of time is spent on managing basic employee data. That means that 2/3 of the time of whoever you have working on Human Resource issues is just making sure that the basic information like birth dates, dependents, mailing addresses, social security numbers and marital status is being kept up to date!Wouldnt you like to help your HR person find an easy, electronic way to consolidate employee data and allow them to spend their time on high-level issues, such as recruiting, benefits coverage and development?The Internet permits a greater level of automation, improving the productivity of HR personnel, eliminating routine faxes and time-consuming phone calls to answer simple routine questions, permitting staff to focus on higher value-add activities.

Employees can check and change their benefit options themselves, giving them more control.

Administering payroll online can enable your company to provides data accuracy, better manage tax filing, adhere to deadlines, and avoid penalties for late returns. Manage HR Records:Employease, a web-based human resources tool allows your employees to manage their own personal data and benefits giving them a sense of empowerment and flexibility. Your HR staff can now be more productive by focusing on strategic issues like recruiting and benefit coverage comparisons.www.employease.com

Recruit New Employees:Theres plenty of sites that specialize in recruiting talented people for your business. These sites allow HR to efficiently reach qualified people quickly with instant candidate updates and job descriptions.Manage Payroll:The great advantage in using an outsourced on-line payroll service is that you can submit your payroll at any time of the day or night, from any computer improving data management . Allows access and submission from remote locations improving productivity.Offer 401K Enrollment:On-line benefit enrollment allows employees to view and manage their 401K accounts on-line resulting in employees feeling in control of their financial decision and saving HR the need to process this information themselves.Moving on to the third category , PurchasingYou company can streamline its purchasing process of a variety of business-related needs and gain a number of benefits along the way: Saves times by eliminate time-consuming car trips, you can order from your desk Reduce repetitive tasks by recognizing customer standing orders Reduce hassles by helping you track your purchase life cycle Save money by gaining access to on-line special promotions or discounts

Purchase Supplies:Save time ordering everything from pens and paper, to print cartridges, office furniture, or even overhead slide projectors. Through commercial sites you can buy and sell companys excess inventories easily and confidently.

You can order all these goods and services from your desk, saving you the hassle and time of driving to the store, going up and down the aisles and checking out.