public administration (mpa) 2010-2011 self study ... · grambling state university--master of...

Grambling State University - Master of PublicAdministration - Grambling State University--Master ofPublic Administration (MPA) 2010-2011 Self Study

Entered: 8/31/2011 by Rose HarrisUpdated: 9/1/2011 by Rose Harris

Program Fact Sheet

Self Study Title Grambling State University--Master of PublicAdministration (MPA) 2010-2011 Self Study

Self Study Year 09/01/2011Title of degree

MPAdministrationGeographic Arrangement Program Delivery

Main CampusOverarching Program Emphasis: Check all that apply

Public Administration, Public Policy, Public Management, State or ProvincialProgram Student Population Emphasis: Use pull down menu

OtherProgram Placement Emphasis

State, provincial or regional government in the same country as the programNumber of students in degree program

104Ratio of FTE Faculty to FTE Students

1:5Number of Semester Credit Hours Required to Complete the Program

45List of Specializations

Human Resource ManagementHealth Services AdministrationPublic ManagementState & Local Government

List of SpecializationsHuman Resource ManagementHealth Services AdministrationPublic ManagementState & Local Government

Mission StatementThe mission of the Master of Public Administration program is to prepare individuals fromdiverse and multicultural backgrounds for administrative careers in federal, state, and localgovernment services and other public and non-profit organizations.

One Universal Competency To Lead and Manage in Public Governance


Entered: byUpdated: 9/1/2011 by Sarah Dennis

Standard 1. Managing the Program Strategically

Standard 1.1 Mission Statement: the Program will have a statement of mission that guidesperformance expectations and their evaluation, including:

its purpose and public service values, given the program's particular emphasis onpublic affairs, administration, and policythe population of students, employers, and professionals the Program intends toserve, andthe contributions it intends to produce to advance the knowledge, research, andpractice of public affairs, administration, and policy.

Self-Study Instructions:

In section 1.1 the program should provide its mission statement and describe how the missionstatement influences decision-making and connects participants' actions (such as how theProgram identified its mission-based performance outcomes), describe the process used todevelop the mission statement, including the role of stakeholders such as students, graduates, andemployers and describe how and to whom the mission statement is disseminated. In preparing itsself-study report (SSR), the Program should:

Provide Comments on Program History:

Provide comments on program history (300-600 words) focusing on why the program wasoriginally created, how the program has evolved and any distinctive character of theprogram.

1.1.1: Why was the program originally created and how has it evolved since then?The Master of Public Administration (MPA) program at Grambling State University wasestablished in 1986 as a result of the 1981 Louisiana Consent Decree Program (LCDP). Asdescribed in the Urban League Review (1987-88), the Consent Decree Program was a federallyimposed program intended to correct racial segregation and gross resource distributioninequities in the state’s system of higher education. One focus of the LCDP was the mandatoryenhancement of Black institutions of higher education through various channels, such as thedevelopment of graduate programs at HBCUs. The MPA Program was one of several graduateprograms developed at Grambling State University as a result of the Consent Decree Program.

Since its inception, the MPA program has been housed within the Department of PoliticalScience. However, in 1994, the department was renamed the Department of Political Scienceand Public Administration and is currently one of fifteen units in the College of Arts andSciences. The MPA program began with only two faculty positions. Today, there are five full-time members, three of whom are tenured and two of whom are on tenure track.

The MPA program experienced steady growth in enrollment during its formative years. In 1986the program started with 15 full-time students and over the years enrollment increased to 70full-time students in the late 1990s, and 134 full-time students in 2004-2005. As a result of newadmission requirements, increased tuition cost and financial aid challenges for applicants, theprogram saw a moderate decrease in student enrollment during the period 2007-2009. However,in the last two years, as a result of stringent follow-up in the processing of new applicants, theprogram is experiencing a modest and steady increase in the number of applicants and thenumber of students admitted. Currently, there are 104 students enrolled in the MPA program.

The program remains the only MPA program in North Louisiana and one of only threeaccredited programs in the state.

One of the newest developments for the program is the university’s partnership agreement withthe Bossier Parish Community College (BPCC), in Bossier City, Louisiana, which is locatedabout sixty-mile west of Grambling, LA. This agreement will allow Public Administrationgraduate students in that area to enroll in courses on the BPCC campus. MPA Faculty andstudents will have access to classrooms, instructional support equipment, office space andmeeting rooms on the BPCC campus. The MPA Faculty and staff expect program growth as aresult of this agreement. As stated by Dr. Pogue (GSU’s President), “This historic agreementcreates access to higher education for a large number of students to pursue a degree and anopportunity for a better life”, which solidifies the university’s mission and the MPA program’smission.1.1.2 - 1.1.5Provide Program Mission

Use the text boxes below to provide the program mission statement and how the program reflectspublic service values.

1.1.2 Provide the Current Program Mission Statement and the date it was adopted. (Limit500 words)

The current mission of the Master of Public Administration Program is “to prepare individualsfrom diverse and multicultural backgrounds for administrative careers in federal, state, and localgovernment services and other public and non-profit organizations.”

The mission of the Master of Public Administration Program reflects and supports the overallmission of Grambling State University. As “a comprehensive, historically-black, publicinstitution,” the mission of Grambling State University is to “offer a broad spectrum ofundergraduate and graduate programs of study. Through… its graduate school, which has adecidedly professional focus, the university embraces its founding principle of educationalopportunity. With a commitment to the education of minorities in American society, theuniversity seeks to reflect in all of its programs the diversity present in the world.”Thus, the Grambling State University MPA Program prepares “minorities in American society”and “individuals from diverse and multicultural backgrounds” for professional careers in publicadministration.

The Master of Public Administration Program seeks to accomplish its mission by:• Providing students with the theoretical, methodological, analytical and quantitativeknowledge, skills and values needed in public administration and service;• Recruiting and providing pre-service and in-service professionals in Louisiana and otherparts of the country with the opportunity to upgrade their public management skills andadministrative training;• Providing students with a “hands-on” opportunity to apply theoretical knowledge in a “realworld” professional environment;• Emphasizing the importance of diversity, ethics, efficiency and a commitment to service asnecessary public service values in the policy-making process and public leadership

In an effort to achieve our mission, a major change in the curriculum occurred during the 2007and 2008 NASPAA Site Visits when universal courses reflecting the program’s public servicevalues and other learning competencies were integrated into the core curriculum. These coursesincluded: PA 512 – Policy Formation, Implementation and Evaluation; PA 519 – InformationTechnology for Public Management; and PA 560 – Ethics and Leadership in PublicAdministration. The inclusion of these courses in the universal curriculum insured that all of ourstudents would receive an understanding of the policy-making process, learn how to manageinformation through current technology, and embrace the value of ethical behavior in publicleadership.

The current mission was adopted in 2005.1.1.3: Attach the URL for the program mission statement

www.gram.edu/academics/majors/artsandsciences/departments/poli.science/mpa

1.1.4 Describe the processes used to develop the mission-statement, how the missionstatement influences decision-making, and how and to whom the program disseminates its

mission. (Unlimited)In 2005, a committee consisting of the entire MPA faculty and two-three student representativesmet on several occasions to: review the current mission; discuss their vision for the program; re-evaluate potential target clientele ;discuss how the mission statement can be improved to betterserve targeted students and to evaluate processes and procedures to ensure that target clientele isbeing properly served From these discussions a draft of the mission was written and reviewedby the faculty, students and university administrators.

The mission statement guides every aspect of the Master of Public Administration Program. Allpolicies and procedures; curriculum development; and hiring of faculty are based on the missionof the program. The mission statement is posted throughout the department, in the program'sbrochures and admission packet, and on the programs's web page .1.1.5 Describe the public service values that are reflected in your Program's mission. (limit

250 words)The Mission Statement of Grambling State University states the purpose and mission of theuniversity in these terms: “Grambling State is a comprehensive, historically-black, publicinstitution that offers a broad spectrum of undergraduate and graduate programs of study.…[T]hrough its graduate school, which has a decidedly professional focus, the universityembraces its founding principle of educational opportunity. With a commitment to the educationof minorities in American society, the university seeks to reflect in all of its programs thediversity present in the world. …The university prepares its graduates to compete and succeedin careers related to its programs of study, to contribute to the advancement of knowledge, andto lead productive lives as informed citizens in a democratic society. …Grambling fosters in itsstudents a commitment to service and to the improvement in the quality of life for all persons.”

The Mission of the Master of Public Administration Program reflects and supports the overallmission and values of Grambling State University. It is clear from the mission of GramblingState University that as an institution we value diversity and are "committed to the education ofminorities in American society." Moreover, the mission of our university emphasizes a"commitment to [public] service," efficiency and ethical behavior through the "prepar[ation] ofgraduates... who can live as informed citizens in a democratic society."

In “prepar[ing] individuals from diverse and multicultural backgrounds for administrativecareers in federal, state, and local government services and other public and non-profitorganizations,” the MPA Program emphasizes the public values of diversity, ethical behavior,efficiency, and a commitment to public service.

With its emphasis on “prepar[ing] individuals from diverse and multicultural backgrounds,”Grambling State University’s MPA Program understands the need to develop public leaderswho respect and appreciate a diverse global workforce and citizenry. Our students alsounderstand the value of diversity in terms of the many approaches, methodologies andtheoretical perspectives one may employ in formulating, implementing and evaluating policy.

As a second public service value, our MPA Program also instills in students a respect for ethicalbehavior in public service. By underscoring the importance of honesty, impartiality, andtransparency in decision-making through course work, our students view integrity as anessential component of public leadership.

Similarly, the principle of using and distributing public resources efficiently is emphasized. Byunderstanding the public budgeting process and the complex environment in which publicdecisions are made, our students value efficiency through planning, evaluation and the deliveryof public resources.

Finally, the MPA Program values commitment to public service. The principles of democracyrequire an informed and knowledgeable citizenry who participates in choosing its leaders andare committed to serving the public for the betterment of society as a whole. We produce boththe informed citizen and the public servant committed serving society as a whole.

The MPA Program at Grambling State University views the values of diversity, ethicalbehavior, efficiency, and a commitment to public service, as a necessary part of the“preparation” we provide to “individuals from diverse and multicultural backgrounds [whoseek] administrative careers in federal, state, and local government services and other public andnon-profit organizations.” Each of these public values is reflected in our Program’s Mission andthe University’s Mission.1.1.6Describe Program Use of Stakeholders in Mission Development

To what degree have the following stakeholders been involved in the processes used to review and/or developthe current mission statement?

Frequency of Involvement Type of Involvement (checkall that apply)

Students AnnuallyAdvisory in latter stages of

mission review anddevelopment

Alumni or Alumni Board every 2-3 yearsAdvisory in latter stages of


Advisory Board every 2-3 yearsAdvisory in latter stages of


Employers every 2-3 yearsAdvisory in latter stages of


University Administration Annually

Able to initiate a missionreview and development,

Advisory in early stages ofmission review and

development, Advisory in latterstages of mission review and

development

Faculty Annually

Approval of mission, Able toinitiate a mission review and

development, Advisory in earlystages of mission review and

development, Advisory in latterstages of mission review and

developmentMembers from other

University Colleges/Schools never -

Other never -Standard 1.2Standard 1.2 Performance Expectations: The Program will establishobservable program goals, objectives, and outcomes, includingexpectations for student learning, consistent with its mission.Self-Study Instructions:

Please identify the major PROGRAM goals as they are related to your program's mission withinthe categories specified below. Be certain that at least a subset of these program goals identifythe public service values identitifed in 1.1.5

1.2.1 Please link your program goals to your mission's Purpose and Public Service ValuesThe mission of the Master of Public Administration Program is “to prepare individuals fromdiverse and multicultural backgrounds for administrative careers in federal, state, and localgovernment services and other public and non-profit organizations.” The Master of Public Administration Program seeks to accomplish its mission by:• Providing students with the theoretical, methodological, analytical and quantitativeknowledge, skills and values needed in public administration and service;• Recruiting and providing pre-service and in-service professionals in Louisiana and otherparts of the country with the opportunity to upgrade their public management skills andadministrative training;• Providing students with a “hands-on” opportunity to apply theoretical knowledge in a “realworld” professional environment;• Emphasizing the importance of diversity, ethics, efficiency and a commitment to service asnecessary public service values in the policy-making process and public leadership

Students who graduate from the Program will have mastered a defined set of learning outcomes.Specifically,

1. MPA students will demonstrate knowledge of the historical and theoreticaldevelopment of the field of public administration.2. MPA students will demonstrate knowledge of the policy-making process includingformulating, implementing and evaluation policy.3. MPA students will be able to think analytically, critically, and communicateeffectively in both written and verbal forms.4. MPA students will demonstrate knowledge of various leadership styles and developadministrative skills for strong leadership.

The values of diversity, ethical behavior, efficiency and a commitment to public serviceundergird our mission of preparing students for administrative careers. Likewise, the specificlearning outcomes are geared toward producing public administrators who possess both theknowledge and the skills to succeed in public service. We believe that the mission of ourprogram, our goals and the specific set of learning outcomes work together to prepare ourstudents.1.2.2 Please link your program goals to your mission's population of students, employers,

and professionals the Program intends to serve.As our program mission is “to prepare individuals from diverse and multicultural backgroundsfor administrative careers in federal, state, and local government services and other public andnon-profit organizations,” we do so within the context of being “a comprehensive, historically-black, public institution’ which is “committed to the education of minorities in Americansociety.” Hence, our student population reflects our university’s historical origins and ourprogrammatic commitment to global diversity. We believe that this part of our mission, which isalso a public value, is also an integral part of the preparation our students receive.

1.2.3 Please link your program goals to the contributions your program intends to produceto advance the knowledge, research and practice of public affairs, administration, and

policy related to your mission.The goals of the MPA program are to:• Provide students with the theoretical, methodological, analytical and quantitative knowledge,skills and values needed in public administration and service;• Recruit and provide pre-service and in-service professionals in Louisiana and other parts ofthe country with the opportunity to upgrade their public management skills and administrativetraining;• Provide students with a “hands-on” opportunity to apply theoretical knowledge in a “realworld” professional environment;• Emphasize the importance of diversity, ethics, efficiency and a commitment to service asnecessary public service values in the policy-making process and public leadershipThese goals, along with a specific set of learning outcomes, are designed to help us accomplishour mission of “prepar[ing] individuals from diverse and multicultural backgrounds foradministrative careers in federal, state, and local government services and other public and non-profit organizations.” Such individuals contribute to the practice of public administrationthrough innovative leadership and a commitment to public service.Standard 1.3Standard 1.3 Program Evaluation: The Program will collect,apply, and report information about its performance and itsoperations to guide the evolution of the Program's mission and theProgram's design and continuous improvement with respect tostandards two through seven.Strategic management activities should generate documents and data that are valuable to theProgram and to the profession. All processes for defining its mission and strategy, and allprocesses for collecting and assessing information to evaluate progress toward achieving theprogram's objectives, should be described in this section.

Self-Study Instructions:Analysis of information generated by these strategic processes that explain changes in theprogram's mission and strategy should be reported in this section. Analysis of informationgenerated by these processes for the purpose of assessing and improving the program'sperformance with respect to serving students, student learning, and faculty performance shouldappear in sections pertaining to Standards 5-7. Programs are strongly encouraged to use logicmodels to summarize and interrelate these aspects of the assessment process. [If a program uses alogic model it can be uploaded at the bottom of the page of the Standard] In sum, the processesfor collecting the data relevant to all standards should be described in section 1, but the analysisand resulting actions should appear in relevant sections for standards describing operations. Insection 1.3, the program should:

For those goals identified in 1.2, describe what program performance outcomes have been achieved inthe last 5 years that most reflect the program mission and describe how the program enhances thecommunity it seeks to serve.

1.3.1 Please link your program performance outcomes to your mission's Purpose andPublic Service Values

Please see attached Table 1.3.1 Program Evaluation1.3.2 Please link your program performance outcomes to your mission's population of

students, employers, and professionals the program intends to serve.As our program's mission is “to prepare individuals from diverse and multicultural backgroundsfor administrative careers in federal, state, and local government services and other public andnon-profit organizations,” we do so within the context of being “a comprehensive, historically-black, public institution’ which is “committed to the education of minorities in Americansociety.” Hence, our student population reflects our university’s historical origins and ourprogrammatic commitment to global diversity. We believe that this part of our mission, which isalso a public value, is also an integral part of the preparation our students receive.1.3.3 Please link your program performance outcomes to the contributions your program

intends to produce to advance the knowledge, research and practice of public affairs,administration, and policy related to your mission.

In order to accomplish the The program employs well-qualified faculty who are academicallytrained or have the professional expertise in the appropriate policy areas. Students who graduatefrom the program, advance the practice of public administration by applying learned knowledgeand producing “new knowledge” through the practice of public administration in their publicservice careers.Standard 1.3.4

1.3.4 Describe ongoing assessment processes and how the results of the assessments areincorporated into program operations to improve student learning, faculty productivity,

and graduate's careers. (Limit 500 words)Assessment consists of reviewing comprehensive exam results, and results of exit interviews.Comprehensive Exam results are reviewed at the end of the Comprehensive Exam process bythe faculty as a whole. The results guide our decision-making in terms of exam preparation,question construction, teaching and specific course learning outcomes. For example, lowComprehensive Examination passage rates prompted the department to sponsor a six-weekintense Preparation Workshop. This increased the passage rate and the quality of the exams. Topmaintain the Comprehensive Exam passage rate, the department offered a course specificallydesigned to assist MPA students in studying and reviewing information. The department alsodeveloped digitized study materials for students. Individual faculty members also review theircourse learning outcomes. In addition, the department participates in the university-wide annualAssessment of departmental goals and objectives.Additional Information

Attach any additional relevant informationas a document here View File

http://naspaa.civicore.com:443/index.cfm?fileDownload=true&tbl=programs_selfStudy_1&fld=attachAnyAdditionalRelevantInformationAsADocumentHere&rec=62

TABLE 1.3 PROGRAM EVALUATION

Mission Goals Specific Learning/Performance

Outcomes

Public Values

The mission of the Master of Public Administration Program is “to prepare individuals from diverse and multicultural backgrounds for administrative careers in federal, state, and local government services and other public and non-profit organizations.”

The Master of Public Administration Program seeks to accomplish its mission by: Providing students with the theoretical, methodological, analytical and quantitative knowledge, skills and values needed in public administration and service; Recruiting and providing pre-service and in-service professionals in Louisiana and other parts of the country with the opportunity to upgrade their public management skills and administrative training; Providing students with a “hands-on” opportunity to apply theoretical knowledge in a “real world” professional environment; Emphasizing the importance of diversity, ethics, efficiency and a commitment to service as necessary public service values in the policy-making process and public leadership

1. MPA students will demonstrate knowledge of the historical and theoretical development of the field of public administration.

2. MPA students will demonstrate knowledge of the policy-making process including formulating, implementing and evaluation policy.

3. MPA students will be able to think analytically, critically, and communicate effectively in both written and verbal forms.

4. MPA students will demonstrate knowledge of various leadership styles and develop administrative skills for strong leadership.

The MPA Program emphasizes the public values of diversity, ethical behavior, efficiency, and a commitment to public service.


Entered: byUpdated: 9/1/2011 by Rose Harris

Standard 2.1 Administrative Capacity: The program will have anadministrative infrastructure appropriate for its mission, goalsand objectives in all delivery modalities employed.

Self-Study Instructions: In preparing its SSR, the program should indicate:Organizational Relationship of the Program to the Institution

located in a political science departmentMode of Program Delivery

Classroom only2.1.1 Define program delivery characteristics. If the program has multiple forms ofdelivery, please identify how the following elements are differentiated: curriculum,

curriculum design, degree expectations, expected competencies, governance, students andfaculty. (Unlimited)

The MPA Program at Grambling State University is delivered thru in class instruction only. Thecurriculum, which consist of core course and concentration courses, is usually completed withinfour semesters. The culminating experience is the administrative internship which is in off-campus, “hands –on” practical work experience.2.1.2 Who is/are the administrator(s) and describe the role and decision making authority

(s)he/they have in the governance of the program. (Limit 500 words)The MPA program is currently under the direction of the Department of Political Science andPublic Administration Chair. The chair oversees the program and ensures that the mission andstandards are followed. The departmental chair reports to the Dean of the College of Arts &Sciences who is under the direction of the Provost of Academic Affairs. The MPA Program issupported by an administrative staff person, the Administrative Support for AcademicPrograms.

2.1.3 Describe how the governance arrangements support the mission of the program andmatches the program delivery. (Limit 250 words) Programs may upload an organizational

chart if helpful in describing their university or college governance structures.Responsibility for program decisions and planning are discussed and implemented by the MPAfaculty and the Chair of Political and Public Administration, who oversees the program. Policiesoften confronted by the faculty include admission requirements, recruitment policies, strategicplanning, curriculum development, course scheduling, teaching assignments, refining themission statement, etc. Frequency of MPA faculty meetings is often dictated by needs of theprogram, with more meetings when pressing and urgent matters are facing the program and lessmeetings during slower times or down times. Over all, the committee meets several times duringeach semester.

The Chair of the Department of Political Science and Public Administration is charged withday- to- day administrative oversight of the program and manages the department's budgetwhich also covers spending for the MPA program.Also, the Chair conducts the following functions, evaluation of faculty and staff performances,monitor resource allocation, oversees teaching activities and peer evaluation, including thedevelopment of faculty and students.2.2.22.2.2: Provide an assessment of program determining influence in the following areas:

Score Who Participates (check allthat apply)

Program and Policy Planning High Nucleus Faculty, ProgramDirector

Establishing DegreeRequirements High

Dean or Higher Authority,Nucleus Faculty, Program

DirectorMaking and implementing

recommendations regardingadmission of students setting

quotaMaking and implementing recommendations regarding admission of students setting quota

High Nucleus Faculty,Program Director

Advising Students High Nucleus Faculty, Program DirectorSpecifying Curriculum and

Learning Outcomes High Nucleus Faculty, Program Director

Evaluating Student Performanceand Awarding Degrees High Dean or Higher Authority, Nucleus

Faculty, Program Director

Appointing, Promoting Faculty High Dean or Higher Authority, ProgramDirector

Participating in defining andassuring faculty performance High Dean or Higher Authority, Program

DirectorAdditional Information



Grambling State University - Master of PublicAdministration - Grambling State University--Master ofPublic Administration (MPA) 2010-2011 Self Study - SelfStudy Standard 3


Standard 3 Matching Operations with the Mission: Faculty PerformanceStandard 3.1 Faculty Qualifications: The program's facultymembers will be academically or professionally qualified topursue the program's mission.Self-Study Instructions:

The purpose of this section is to answer the question "Does the program demonstratequality through its decisions to hire appropriately trained and credentialed faculty that areboth current and qualified? While the use of practitioners with significant experience maybe warranted, the extent of their use within the program must be mission driven. Thissection also addresses how faculty qualifications match coverage of core and programcompetencies and, by extension, program courses.3.1.2

Provide your program's policy for academically and professionally qualified faculty andthe mission based rationale for the extent of use of professionally qualified faculty in your

program. If you have any faculty members who are neither academically norprofessionally qualified, please justify their extent of use in your program. Please see theglossary for definitions of academically and professionally qualified. (Limit 500 words)

Tenured and untenured faculty who teach in the MPA program must be members of theGraduate Faculty. A Ph.D. and recent experience related to the teaching field are required toattain Graduate Faculty status. Membership on the Graduate Faculty is granted for only threeyears. After three years, faculty members must submit an application to the Graduate School torenew their status. Successful applicants. for graduate faculty status, demonstrate professionalactivity within the three years preceding their application. In those rare instances when the MPAprogram may use an adjunct instructor, that person must be academically qualified,professionally qualified, or both. To be professionally qualified, a individual must havesubstantial work experience relate to the course being taught.3.1.4Provide the percentage of courses in each category that are taught by academically and/orprofessionally qualified faculty in the self-study year.

AcademicallyQualified

ProfessionallyQualified Full Time Part Time

All Courses 100% 0% 100% 0%Required Courses 100% 0% 100% 0%

3.1.5Describe the steps and strategies the program uses to support faculty in their efforts to remaincurrent in the field. (Limit 500 words)The University, the Department of Political Science and Public Administration, and the MPAprogram always encourage faculty members efforts to stay current in the fields they teach. MPAfaculty members discover that the MPA program always allows special duty leave to attendconferences relevant to academic work. The college's Title III Office makes every ever possibleto connect faculty members wishing to travel for professional purposes with the funds theyneed. Funding for one professional travel per year has been a longstanding goal of GramblingState University's Title III Office. Junior faculty attempting to secure tenure and promotion havebeen given preference for Title III funds.

Several strategies exist among our faculty to enhance their academic abilities in their field.Besides attending academic conferences, some faculty have public service involvements of theirown. The practical knowledge about public service these provide is valuable in teaching MPAcourses. Another strategy for staying current is working with students on various projects. Thisidea cause the faculty member to follow all the issues that pertain to the group activity and isexcellent in keeping faculty current. These several strategies that keep faculty members currentvaluably assists the program accomplish the goals presented in the mission statement.Standard 3.23.2 Faculty Diversity: The Program will promote diversity and aclimate of inclusiveness through its recruitment and retention offaculty members.Self-Study Instructions

The purpose of this section is to demonstrate that the program is modeling public service valuesas they relate to faculty diversity. Programs should be able to demonstrate that they understandthe importance of providing students access to faculty with diverse views and experience so theyare better able to understand and serve their clients and citizens.3.2.1

Strategies used in recruitment (check all that apply)Advertisement includes statement welcoming diverse applicants consistent within legal andinstitutional environment, Advertisement is placed in publications and on listservs that servediverse audiences, Advertisement is sent to schools with concentrations of diverse graduatestudents, Phone calls or recruitment letters made to women and minorities known by programfaculty to encourage application, Faculty, administrators, women, and professional staff of colorto help uncover the available pool., Job announcements are sent to diversity related caucuses inASPA, APPAM, APSA, and other organizations relevant to the position, Evaluation criteria areused to create an inclusive pool of candidates, Minority and female faculty have an opportunityto meet with other minority and female faculty informally during the interview process, Afemale or minority is included on the search committee, Documentation on why candidates areexcluded from interview is required

SpecifyWhenever an academic position becomes available in the MPA program, advertisements areplaced in the Chronicle of Higher and PublicSserviceCareers.org. every effort is made to reachpotential applicants of all ethnic and racial orientations. Similarly, advertisements are designedto track both male and female applicants. The processor duty applications the the MPA programuses encourages a fair assessment of applicants on merit principles. Hiring practices in the pasthave successfully connected with applicants who have excellent academic backgrounds,aptitude, and ability in MPA instruction. We are confident that future MPA hirings will followsimilar procedures.

Our MPA Program has had a diverse multicultural faculty throughout the program's existence.The diversity on our faculty is one of our programs greatest strengths when achieving theprogram's mission is the objective. Our program objective would like to see moremulticulturalism in the public sector. The faculty the MPA program has is instrumental inachieving the mission objective of a diverse public sector. Our students learn from the MPAfaculty to expect multiculturalism as the norm in public service.

Strategies used in retention (check all that apply)There is a new faculty orientation that provides information on the promotion and tenureprocess, New faculty are provided information about employee resource groups and contactnumbers for the chair or facilitator., New faculty members are introduced to the teaching andlearning center or a master teacher for assistance in course development.

SpecifyNew faculty members are encouraged to communicate with existing faculty members about thecourses they teach. The collegiality that the MPA program employs with major decision makingwelcomes new faculty members from their first semester. Our MPA program succeeds inwelcoming new individuals to the process of graduate education by encouraging them toparticipate in all departmental proceedings. New faculty members meet regularly with theprogram director to discuss their progress vis a vis the tenure and promotion process. Issues andneeds new faculty members have can be discussed with department chair and with other facultymembers. Socialization of new faculty is maintained through office gatherings; on campusactivities and meetings with students.

Other strategies used to assure students are exposed to diverse experiencesUse of guest lecturers3.2.3Complete the faculty diversity table for all faculty teaching in the program (with respect to thelegal and institutional context in which the program operates):Does the legal and institutional context of the

program preclude collection of diversitydata?

No

3.2.3aU.S. Based

full timemale

full timefemale

part timemale

part timefemale total

Black or AfricanAmerican, non-Hispanic 2 1 0 0 3

American Indian orAlaska Native, non-

Hispanic/Latino0 0 0 0 0

Asian, nonHispanic/Latino 1 0 0 0 1

Native Hawaiian orother Pacific Islander,non Hispanic / Latino

0 0 0 0 0

Hispanic/Latino 0 0 0 0 0White, non-

Hispanic/Latino 1 0 0 0 0

Two or more races, nonHispanic / Latino 0 0 0 0 0

Nonresident alien 0 0 0 0 0Race or Ethnicity

Unknown 0 0 0 0 0

Total 4 1 0 0 5Disabled 0 0 0 0 0

3.2.3cDescribe how your current faculty diversity efforts support the program mission? How

are you assuring that the faculty bring diverse perspectives to the curriculum? (Limit 500words)

The diversity procedures used by the MPA program are designed to be consistent with themission statement. Diversity is seen as an important prerequisite in education for public service.Faculty members include persons of diverse ethnic and racial backgrounds. Recruitment of newstudents has, also, attempted to introduce diversity into our MPA student body.

In future efforts both in faculty and student recruitment the MPA program is committed tomaking the maximum effort to locate persons of diverse ethnic and racial backgrounds to beincluded among our faculty and students. Our belief is that the diversity that exists in our MPAprogram is an essential element of MPA instruction. Our course content, current issue symposia,and departmental discussion dimension all support issues related to diversity. Included in ourdiversity orientation are, but not limited to, age, family marital status, sexual orientation, andsocio-economic status. Course content includes all the legal aspects of managing diversity in theworkplace including anti-discrimination laws and affirmative action.3.2.43.2.4 Current Faculty Diversity Efforts

Describe how the diversity of the faculty has changed in the past 5 years. (Limit 250words)

Our MPA program faculty has approximately the same diversity that existed on the MPAfaculty five years ago. Five years ago, the MPA faculty have one black a professor, to Arabprofessors, an Asian professor, and a white professor. During academic year 2010-2011, inMPA courses were taught by three black professors, one Asian professor, and one Caucasianprofessor. With regard to sex, the MPA program is becoming more diverse. Five years ago allthe MPA faculty were men. To in academic year 2010-2011, the MPA faculty was comprised offour men and one woman.

The MPA program advertises position openings with PublicServiceCareers.Org and theChronicle of Higher Education. Every effort is made to reach potential applications of all ethnicand racial orientations. Similarly advertisements are designed to attract both male and femaleapplicants. The process of reviewing applications that the MPA Program uses encourages a fairassessment of applicants of merit principles. Hiring practices in the past have successfullyconnected with applicants who have excellent academic backgrounds, aptitude, and ability atMPA instruction. We are confident that future MPA hirings will follow approximately the sameprocedures.Standard 3.3 Research, Scholarship, and Service3.3 Research, Scholarship and Service: Program faculty members will produce scholarshipand engage in professional and community service activities outside of the universityappropriate to the program's mission, stage of their careers, and the expectations of theiruniversity.

Self Study Instructions

In this section, the program must demonstrate that the nucleus faculty members are makingcontributions to the field and community consistent with the program mission. The object is notto detail every activity of individual faculty, rather to highlight for each nucleus faculty memberone exemplary activity that has occurred in the last three academic years (this could be research,scholarship, community service or some other contribution to the field).

Describe the expectations the program has for faculty in terms of research, scholarship,community services, and other contributions in the promotion and tenure process and howthese expectations relate to program mission and demonstrate a commitment to publicservice.

3.3.1The MPA program as the expectation that faculty members are continuously involved withresearch and writing that pertains to the courses that they teach. All faculty members who teachgraduate courses must be members of the Graduate Faculty. Graduate Faculty status is grantedonly for three years. At the conclusion of that three years, graduate faculty members mustreapply. Applications for reaffirmed Graduate Faculty status depend upon faculty members beactively involved in academic activities related to the fields they teach. Attendance atprofessional meetings, presentation of academic works at these meetings, and publications arerecognized as signifying continuing academic develops in teaching fields sufficient to renewGraduate Faculty status. Relevant public service can also be considered in renewing GraduateFaculty status.3.3.3List some significant outcomes related to these exemplary effortsProvide some overall significant outcomes or impacts on public administration and policy

related to these exemplary efforts. (Limit 500 words)The MPA faculty members have excellent credentials in research and scholarship. Each MPAfaculty member have pursued their own formula for academic and service success. Table 3.3presents each faculty member's personal assessment of their own exemplary efforts.. All of theMPA faculty have pursued productive ideas for improving their contributions to the MPAprogram. The diversity and seriousness of these ideas is an excellent indication of the quality ofinstruction found in Gramblng State University's MPA program.Additional Information





Standard 4 Matching Operations with the Mission: Serving StudentsSelf-Study Instructions

In preparing its Self-Study Report (SSR), the program should bear in mind how recruitment,admissions, and student services reflect and support the mission of the program. The programwill be expected to address and document how its recruitment practices (media, means, targets,resources, etc.); its admission practices (criteria, standards, policies, implementation, andexceptions); and student support services (advising, internship support, career counseling, etc.)are in accordance with, and support, the mission of the program.

4.1 Student Recruitment: The Program will have studentrecruitment practices appropriate for its mission.Self-Study Instructions;

In this section of the SSR, the program shall demonstrate how its recruitment efforts areconsistent with the program's mission.

Describe the program's recruiting efforts. How do these recruiting efforts reflect yourprogram's mission? Demonstrate that your program communicates the cost of attaining

the degree. (Limit 250 words)As stated in the MPA PROGRAM’S MISSION – the program prepares individuals from diverseand multicultural backgrounds for administrative careers in federal, state and local governmentservices and other public and non-profit organizations.

In an effort to to serve the program's targeted student clientele, various methods are utilized inrecruiting students for the MPA Program. Both the School of Graduate Studies and the Masterof Public Administration Program are involved in recruitment efforts for the program.

The School of Graduate Studies and Research focuses its recruitment toward 4-year accreditedcolleges in Louisiana, east Texas, Mississippi, and Arkansas. It also emphasizes the importanceof graduate study in the GSU undergraduate programs.

Specific recruitment tools utilized by the MPA program are, broadcast and print media; theprogram’s web site; and published pamphlets that are distributed throughout North Louisianaand the surrounding areas. Potential students are also recruited from a pool of currentundergraduate students.Specific methods utilized in recruiting students are: immediate and constant responses toinquiries from potential students; Radio announcements of sponsored programs; participation incareer and college fairs, faculty and student participation at workshops and conferences.

A large portion of in-service applicants are university personnel. The program recruitmentefforts for this category of students are mainly directed toward local and regional agencies andgraduates of GSU and other local universities. We also solicit assistance from the advisoryboard members and local and regional agencies in recruiting in-service professionals.A new agreement recently signed with the Bossier Parish Community College is expected toboost the enrollment of in-service professionals in the program and should result in an increaseof other race applicants, as a result of the MPA program’s presence on the Bossier Parishcampus.

Information Regarding Cost of Attaining the Degree:Prospective students can access tuition and fees information for each current semester on theGSU web site. This information is accessible by clicking on prospective student, then clickingon tuition and fees. Also stated in the program’s Admission Packet is an estimate cost forattaining the degree and notice that the cost is subject to adjustments/changes based onunforeseen economic changes and administrative mandates.4.1.2a Program RecruitmentPlease fill out this table describing your program's applicant pool for the self-study year and theprevious academic year. (Combine applicants across a given year into one pool for each year.)Applicants with one year or less of professional work experience are considered "pre-service."

Self study year minus 1 Self study yearFull-Time 22 37Part-Time 0 0

4.1.2b Program RecruitmentSelf study year minus 1 Self study year

In-Service 6 9Pre-Service 16 28

Other 0 04.1.34.1.3 Applicant Pool and Mission

In addition to the above, please provide any applicant pool characteristics you think areappropriate that reflect your recruitment practices in relation to your mission. (Limit 250

words)A majority of students who apply to the MPA program are graduates of Grambling StateUniversity. Many applicants (from various age groups, educational backgrounds, geographicalareas and professional or non-professional levels) complete their undergraduate degree at GSUand decide to pursue the graduate degree while physically located in the Grambling area. Adescription of these students generally mirrors the basic applicant pool characteristics describedin the University’s mission and in the MPA program’s mission (individuals from diverse andmulticultural backgrounds, who are interested in pursuing careers with public and/or non-profitorganizations). Our applicant pool has proven to be diverse in regards to the undergraduatediscipline of our applicants, with students coming from various undergraduate programs. Thesestudents are recruited via the School of Graduate Studies, by current students and inquiries tothe department.

The applicant pool also includes in-service professionals seeking to (as stated in the missionstatement) upgrade their management skills and administrative training. In the last few years wehave recruited practitioners who work for local, state and federal agencies. These applicants arerecruited via the School of Graduate Studies, former and current students and departmentalefforts.Standard 4.2 Student Admissions4.2 Student Admissions: The Program will have and apply well-defined admission criteria appropriate for its mission.Self-Study Instructions

In this section of the SSR, the admission policies, criteria, and standards should be explicitly andclearly stated, and linked to the program mission. Any differences in admission criteria andstandards for in-service and pre-service students, gender-based considerations, ethnicity or anyother "discriminating" criteria should be presented and explained, vis-a-vis the program mission.

4.2.1a Admissions Criteria and Mission

How do your admission polices reflect your program mission? (Limit 250 words)Individuals interested in pursuing administrative careers in the public sector and with non-profitorganizations; and/or individuals who are employed in the public or not for profit sector and areinterested in upgrading their management skills must demonstrate a commitment tomatriculating in the program by completing each step in the admission process; and may beadmitted to the MPA program after meeting the following criteria:

Admission into the MPA Program is a two-fold process. First the applicant must apply foradmission to the School of Graduate Studies and Research. Those applying for admission to theSchool of Graduate Studies and the MPA Program, must adhere to university regulationscovering such policies as General Admission into the Graduate School, Admission toCandidacy, English Proficiency, Fees, Expenses and Refunds, Probation, Appeals, andSuspensions, Residency Requirements, Statue of Limitations, Grade Point Average and anyother related area of graduate study and/or any additional polices set forth by the Department ofPolitical Science and Public Administration.

Once accepted into the School of Graduate Studies & Research, a separate application must becompleted and submitted to the Master of Public Administration (MPA) Program. Acceptanceinto the School of Graduate Studies and Research is not an automatic acceptance into the MPAProgram. Similarly, the completion and submission of all application material for the MPAProgram does not guarantee acceptance.

Regular admission into the MPA Program requires the following: acceptance in the School ofGraduate Studies; a bachelor’s degree from a regionally accredited college or university inGovernment, Political Science, or Public Administration; a 3.0 overall cumulative grade pointaverage on a 4.0 scale; submission of GRE/GMAT scores; submission of three (3) completedrecommendation forms and three (3) letters of recommendation (two of which must be fromfaculty members with whom the student has taken classes).

Also required is a completed MPA Application Form and an Application Essay (“Statement ofPurpose for Graduate School”). Note: see additional admissions information atwww.gram.edu/academics/majors/artsandsciences/departments/poli-science/mpa4.2.1bPlease fill out the following table:

4.2.1b Admissions Criteria (check all that apply)

Bachelor's Degree (or equivalent)

Prescribed Undergraduate Majors

SpecifyBachelors degree in Government, PoliticalScience/Public Administration - all othermajors acceptable for conditional admission

Minimum GPA

Specify 3.0 regular admission; 2.9 - 2.5 conditionaladmission

Standardized Test Scores (specify minimumacceptable scores, if applicable)

GRE

GRE Qualitative

GRE Quantitative

GMAT

LSAT

TOEFL

Other

Resume

Required years of professional experience

Specific types of experience

Letters of Recommendation

Number 3 required

Professional Referral(s)

Unique/Mission-based Criteria

Essay or Writing Sample

Statement of Intent

Interview

4.2.1cIn the box below, discuss any exceptions to the above admissions criteria, such as

"conditional" or "probationary" admissions, "mid-career" admissions, etc. and how thesehelp support the program's mission. Also address whether or not there are "alternate"paths for being admitted to the program, outside of these admissions criteria, and describewhat those alternative admission opportunities are. (Limit 500 words)

4.2.1c Exceptions to Admissions CriteriaIn fulfilling our mission to prepare individuals from diverse and multicultural backgrounds foradministrative careers in the federal, state and local government, our goal is to ensure thatindividuals who may desire to work in the field but lack the educational background in the areaare afforded an opportunity to pursue the MPA degree. Therefore, in addition to “regularadmission”, we offer the following admission categories:

Students who do not hold a Bachelor’s degree in Government, Political Science, or PublicAdministration may be considered for admission into the MPA Program on a “conditionalbasis”. Such students, if accepted, will be required to complete (during their first semester ofenrollment) PA 505-Proseminar in American Government/Public Policy (a conditional course);PA 523-Graduate Writing Workshop, and PA 500-Principles of Public Administration (corecourses).

Conditional admission may also be granted to students with GPA’s between 2.9 and 2.5.Coursework for students admitted in this category is limited to six specific hours (PA 505 andPA 523).4.2.2a(1)4.2.2a Enumerate full, conditional, or probationary admissions to the program, using thetable below, for the self-study year and the previous academic year.

Admits Self-Study YearMinus 1 Admits Self Study Year

Full Admission of Full TimeStudents 2 4

Conditional Admission ofFull Time Students 20 33

Full Admission of Part TimeStudents 0 0

Conditional Admission ofPart Time Students 0 0

4.2.2a(2)

Admits Self-Study YearMinus 1 Admits Self Study Year

Full Admission of In-ServiceStudents 0 1

Conditional Admission of In-Service Students 6 8

Full Admissions of Pre-Service Students 1 0

Conditional Admission ofPre-Service Students 15 28

Other 0 04.2.2b(1)4.2.2b - Please enter the number of students admitted, who actually enrolled in the program,during the Self study year and the previous academic year.

Enrolled Students Self StudyYear Minus 1

Enrolled Students Self StudyYear

Full Enrollment of Full TimeStudents 1 4

Conditional Enrollment ofFull Time Students 13 25

Full Enrollment of Part TimeStudents 0 0

Conditional Enrollment ofPart Time Students 0 0

4.2.2b(2)Enrolled Students Self Study

Year Minus 1Enrolled Students Self Study

YearFull Enrollment of In-Service

Students 0 1

Conditional Enrollment ofIn-Service Students 5 7

Full Enrollment of Pre-Service Students 1 0

Conditional Enrollment ofPre-Service Students 8 21

Other 0 04.2.34.2.3 Admitted/Enrolled Students and Mission

Given the described applicant pool, discuss how the pool of admitted students and enrolledstudents reflects the program mission. (Limit 250 words)

As described in the mission statement, the applicants who were admitted and who actuallyenrolled in the MPA Program, represents individuals from multicultural backgrounds andindividuals who are full-time employees of local - public and not-for-profit agencies. Many ofthe in-service applicants/enrollees were employed full-time in positions which required a highlevel of confidentiality and ethical standards Additionally, over 65% of the applicants in theself-study year and 50% of the applicants in the previous year entered the program with aboveaverage GPAs ranging from 4.0 - 3.02. This group of students represented ( as well as thosewith GPAs between 2.99 and lower) a pool of students capable of engaging in critical thinkingactivities and possessing the skills and abilities to apply knowledge of their chosenconcentration, the public policy process and the field of public administration as a whole.

Students admitted/enrolled during both the self-study year and the previous year represent thefollowing countries: the United States, Turkey, Trinidad and Tobago, Kenya, China, Dominica,St. Lucia, Canada, and Thailand.

The student enrolled with the highest GPA in the self-study year (Ulric Joseph, a native of St.Lucia) held a 4.0 undergraduate GPA majoring in Computer Information Systems. The studentenrolled with the highest GPA in the previous year (Karneshia Brumant, a native of theDominica) held a 3.92 undergraduate GPA majoring in Management.

In-service and pre-service students represent positions in mid-level management and areemployed in the healthcare field; higher education; local, state and federal government; andsocial/public programs. Examples of in-service students enrolled in the program are: KoshanekeGilbert - an attorney practicing in Shreveport, LA; Doris Qualls - an accountant in the Auditor’sOffice here at GSU; Jackie Woodford - employed with the Federal Housing Administration inMinden, LA; and Carolyn Robinson -Standard 4.3 Support for StudentsStandard 4.3 Support for Students: The program will ensure theavailability of support services, such as curriculum advising,internship placement and supervision, career counseling, and jobplacement assistance to enable students to succeed or advance incareers in public affairs, administration, and policy.Self-Study Instructions

In this section of the SSR, the program should describe, discuss, and document its servicesprovided to incoming, current, and continuing students in the program, as well as provide someindication of the success of these services. The SSR should explicilty link the types of servicesprovided with the program mission.

4.3.1 Academic Standards and Enforcement

In the box below, describe how the program's academic continuance and graduationstandards are communicated to the students (current and prospective), as well as

monitored and enforced. (Limit 250 words)In an effort to insure that all students (both in-service & pre-service; U. S. residents &International students) are well informed and properly guided throughout their matriculation inthe program, the following services are provided:

All students interested in the MPA program receive a packet entitled “MPA AdmissionsGuidelines and Application Form”, which contains all of the pertinent information needed forthe admissions process.

Students are assigned advisors at the time of acceptance into the program. They are required tomeet with their advisor at least twice per semester to complete/evaluate the plan of study(curriculum guide) and to be advised/receive their alternate pin number, before registration.Advisors provide conference hours during the morning and evening hours to facilitate pre-service and in-service students.

During the fall semester an orientation workshop is held for both incoming and current students.At the workshop, the faculty is introduced to the students and every aspect of the program isdiscussed. Faculty members share words of encouragement and advice to students; deadlines areemphasized; and on some occasions individuals from other departments within the university,such as financial aid, graduate studies and the career placement center are invited to participatein the workshop.

Each semester, students applying to take the comprehensive exam are required to attend aComprehensive Exam Workshop. At the workshop students are provided information related toeligibility requirements; scheduling; preparation; format and procedures; and evaluation of theexamination. Advisors are available to provide additional guidance to students as they prepareto take the comprehensive exam.4.3.2 Support Systems and Special AssistanceIn the box below, describe the support systems and mechanisms in place to assist students

who are falling behind in the program, need special assistance, or might be considered'exceptional' cases under advising system described above. (Limit 250 words)

In some special situations, and/or when needed, faculty members may provide additional workthat will assist students with their written and oral communication skills, (e.g. vocabulary list,written and oral evaluations, special workshops focusing on research and statistics).

As students prepare for the comprehensive exam special workshops have been held to assistwith strategies utilized in taking the exam4.3.34.3.3a Below, using the SSY-5 cohort, indicate the cohort's initial enrollment numbers, howmany of those enrolled graduated within the program design length, and within 150% and 200%of program design length. Note that the numbers in each successive column are cumulative,meaning that the number of students in the column for 200% of degree length should include the

numbers of students from the 150% column, plus those that graduated within 150-200% ofprogram length.

InitiallyEnrolled

Graduated100% ofDegree

ProgramLength

Graduated in150% ofDegree

ProgramLength

Graduated in200% ofDegree

ProgramLength

Number of Full-TimeStudents in the SSY-5

Cohort18 13 3 5

Number of Part-TimeStudents in the SSY-5

Cohort0 0 0 0

Total Number of Studentsin the SSY-5 Cohort 18 13 3 5

4.3.3b Completion Rate additional information / explainUse the text box below the table to provide any additional information/explanation of these

numbers (to include such issues as FT/PT, Pre-Service vs. In-Service or other limitationsthat impede progress towards graduation). (Limit 250 words)

A few students have experienced a delay in graduation due to personal work schedules; changein part-time versus full time enrollment; economic reasons; and health issues4.3.44.3.4 Career counseling and professional development services

Describe career counseling, job search, professional development, and career supportservices, personnel, and activities. (Limit 250 words)

Students are encouraged to attend local internship forums and career/job fairs sponsored by thecareer placement center. Students are also encouraged to attend presentations by practitioners inthe field who can assist students in career choices. When provided, student’s resumes areforwarded to potential internship placements and to practitioners in the field. Jobannouncements are posted in the department weekly on a designated “Job Opportunities” board.Students have been provided workshops geared toward career goals; resume writing; theapplication process; proper interview and career attire; interview strategies and do’s and don’tsin the workplace, presented by the Career Placement Center and MPA alumni.

In the PA 500 – Principles course students are required to participate in a Public Service Project– volunteering at a public or not-for-profit agency/organization. Each student must documenttheir involvement/work with the agency/organization in a Public Service Binder , to include:a.) a schedule of activities (when and where did the you serve; what service did the youprovide, specifically)b.) identification of stakeholders (sponsors of program/service and beneficiaries); how were the4.3.4 Career Counseling and Professional Development Services

Students are encouraged to attend local internship forums and career/job fairs sponsored by thecareer placement center. Students are also encouraged to attend presentations by practitioners inthe field who can assist students in career choices. When provided, student’s resumes areforwarded to potential internship placements and to practitioners in the field. Jobannouncements are posted in the department weekly on a designated “Job Opportunities” board.Students have been provided workshops geared toward career goals; resume writing; theapplication process; proper interview and career attire; interview strategies and do’s and don’tsin the workplace, presented by the Career Placement Center and MPA alumni.

In the PA 500 – Principles course students are required to participate in a Public Service Project– volunteering at a public or not-for-profit agency/organization. Each student must documenttheir involvement/work with the agency/organization in a Public Service Binder , to include:a.)a schedule of activities (when and where did the you serve; what service did the you provide,specifically)b.) identification of stakeholders (sponsors of program/service and beneficiaries); how were thestakeholders impacted by your participation.c.) description/history of agency/organization providing the service;d.)funding/resources – how is the program funded; did you make any financial contributions?e.)Number of hours served( the hours served should be significant – a minimum of 20 hoursduring the semester – depending upon the service provided);f.) contact person (director of program/supervisor);g.) location of agency/organization;h.) Why did you choose this agency/organization?i.)discussion of the experience -ii.)discuss the public service values relative to the experience; public service values (perNASPAA standards) are, “important and enduring beliefs, ideals and principles shared bymembers of a community about what is good and desirable and what is not. They includepursuing the public interest with accountability and transparency; serving professionally withcompetence, efficiency, and objectivity; acting ethically so as to uphold the public trust; anddemonstrating respect, equity, and fairness in dealings with citizens and fellow public servants”;iii.)what was its’ (the public service project) relevance to the field of public administration.j.) evaluation of the program (based on what?), you are to share your personal evaluation of theagency/organization and the service (s) provided.k.) include visual aids (pictures, videos, etc.) of the experience.

In the PA 505 Proseminar in American Government/Public Policy course – students are requiredto submit a Professional Portfolio to include such items as: resume; publications; paper/videopresentations; letters of recommendation; evaluations(professors, peers, supervisors);statementof intent/professional and personal goals; honors/awards; professional development activities(conferences, workshops, symposiums);documentation of community serviceactivities/volunteer work; professional associations; committee memberships, personal websites;links and sites visited for professional development purposes; newspaper/newsletter articlesabout student.4.3.4a(a) Internship Requirement

Describe your program's internship requirement(s), any pre-requisites before undertakingan internship, and the requirements for receiving credit for the internship, as well as any

exceptions to, or waiver of, these policies. This should include the specific mechanismsused to determine that a student will be granted a waiver. If available, provide a LINK to

these policies on the program's website. (Limit 250 words)Students will enroll in the Internship course upon completing the Core courses and a majority ofthe Concentration courses. Specifically, students are eligible to take the AdministrativeInternship only when they meet the following requirements:

•Must have COMPLETED at least 27 hours of the required Core PA courses and any“conditional” course work required upon admission into the MPA Program. Must be currentlyenrolled in the last 3 hours of the required PA Core courses or plan to enroll in the last threehours of required PA courses if enrolled in the Internship during the Summer Session.•Students who have completed at least 24 hours of the required PA Core Courses and areenrolled in the last 6 hours of required Core Courses may request approval to take the InternshipCourse from the Internship Coordinator.•Must have COMPLETED the “Required Concentration Course” in the designated Area ofConcentration. (Public Management= PA 520; Human Resource Management= PA 525; HealthServices Administration= PA 540; State and Local Government =PA 520).•Must have COMPLETED at least 9 hours of Concentration PA courses in the designated Areaof Concentration.•Must be currently enrolled in the last 3 hours of PA Concentration courses or plan to enroll inthe last three hours of required PA courses if enrolled in the Internship during the SummerSession.•Students with “Dual Concentrations” must have completed at least 9 hours of PA courses ineach Area of Concentration and currently enrolled in the last 6 hours (3 for each Concentration).Each Area of Concentration requires 12 hours or 4 courses. “Overlap” courses will count onlyonce for any one of the two Areas of Concentration.

The student will meet with their Advisor to determine eligibility and who will then refer thestudent to the Internship Coordinator.4.3.4a(2)Indicate the numbers of internships (by type) and the numbers of internship waiversgranted during the self-study year and the previous year

Self-StudyYear Minus 1

Pre Service


In service

Self-StudyYear Pre-

Service

Self-StudyYear In-Service

National or centralgovernment in the samecountry as the program

1 0 0 0

State, provincial orregional government inthe same country as the

program

1 3 3 0

City, county, or otherlocal government in the

same country as theprogram

0 1 2 1

Foreign government (alllevels) or 0 0 0 0

International quasi-governmental 0 0 0 0

Nonprofit domestic-oriented 2 0 0 0

Nonprofit/NGOsinternationally-oriented 0 0 0 0

Private / Business sector 4 0 2 1Internship Waivers

Granted to Students (whowould normally be

required to complete one)

0 0 0 0

Other: Please Specify 0 0 0 04.3.4a(3)

Briefly discuss the program support and supervision for students who undertake aninternship, to include job search support, any financial assistance for unpaid interns, on-

going monitoring of the student internship. (Limit 250 words)MPA students are supported in the internship requirement through orientation, advisement andplacement assistance.

After entering the MPA Program, students attend the New Student Orientation. The NewStudent Orientation is designed to acquaint new students with every aspect of the MPA Programincluding: course requirements, comprehensive examination policies, career placement, the planof study, the advisement process, internship placement, etc. In addition, new students meet theentire MPA faculty and senior MPA students who are already matriculating through theProgram. Students are provided with information on the purpose of the internship, when toenroll in the internship class, the number of “work hours” required, and the search for aninternship site. We clearly state that it is the student’s responsibility to obtain an internship.However, we also state that the Internship Coordinator and individual faculty members willassist where possible and necessary.

Students also receive support through their assigned Advisor. The Advisor (a MPA facultymember) reviews and approves the student’s Plan of Study and selected courses of study eachsemester. The Advisor ensures that the student is enrolling in the proper courses and is eligiblefor the internship when the required course work is completed. The Advisor may also assist thestudent in establishing contacts and locating an internship site.

In addition, students may seek assistance for placement from the Internship Coordinator and theCareer Services Office. Because the internship requirement is designed to simulate the “realworld” of seeking employment, MPA students obtain internships by networking andestablishing contact with appropriate agencies and non-profit organizations. Resume’preparation, mock interviewing, and professional dress standards are reviewed in adepartmentally-sponsored Career Placement workshop and/or through the Career PlacementOffice.

The Internship Coordinator is also available to assist students in searching for appropriateinternship sites. The MPA Program has “standing agreements” with a few agencies and theappropriate students are referred to those agencies when the necessary criteria (namely the Areaof Concentration) are met.

Once the student identifies an internship site, the Internship Coordinator grants approval andprovides on-going support while the student is “on site” at the agency. The InternshipCoordinator establishes a relationship with the intern’s supervisor and communicates via phoneand/or email about the intern’s duties and on-going progress. The Internship Coordinatorforwards each supervisor a formal “Evaluation of MPA Interns” to assess the work of eachintern. This completed Evaluation, along with an Analytical Paper and a letter from thesupervisor verifying the total number of hours worked, serves as the basis for ensuring that thestudent has met the criteria for competing the Internship requirement.

4.3.4a(4)aBriefly discuss how the distribution of internships reflects the program mission. (Limit 250

words)Our internship requirement is a critical part of the MPA Program. It is viewed as theculmination of the student’s classroom coursework and provides a “hands-on” opportunity toapply theoretical knowledge in a “real world” professional environment. In addition, the studentis given an opportunity to reflect upon the internship experience by articulating the connectionbetween theory and application in the written Analytical Paper for PA 553.

The Internship experience also serves as the beginning entry point into public service. Theexperience often solidifies the student’s aspiration of becoming a public administrator. Somestudents have been offered permanent positions as a result of interning as agencies.

As such, the internship is a critical and necessary part of our mission as it prepares our studentsfor administrative careers in federal, state, and local government services and other public andnon-profit organizations.4.3.4bReport the job placement statistics (number) for the two years prior to your self-studyyear, of students who were employed in the "profession" within six months of graduation,by employment sector, using the table below. (Note: Include in your totals the in-serviceand part-time students who were employed while a student in the program, and whocontinued that employment after graduation.)

Self-StudyYear Minus 2Pre-Service


In-Service

Self-StudyYear Minus 1Pre-Service

Self StudyYear Minus 1

In-ServiceTotal Number of

Graduates 5 4 8 8

National or centralgovernment in the samecountry as the program

National or central government in the same country as the program

1 1 0 0State, provincial or regional government in the same country as the program 0 1 3 4City, county, or other local government in the same country as the program 0 0 0 0

Foreign government (all levels) or international quasi-governmental 0 0 0 0Nonprofit domestic-oriented 0 0 1 1

Nonprofit / NGOs internationally-oriented 0 0 0 0Private Sector - research/consulting 0 0 0 0

Private sector (not research/consulting) 0 2 1 3Obtaining further education 0 0 1 0

Unemployed 0 0 2 0Status Unknown 0 0 0 0



Standard 4.4 Student DiversityStandard 4.4 Student Diversity: The program will promotediversity and a climate of inclusiveness through its recruitmentand admissions practices and student support services.Self-Study Instructions:

In the SSR, the program should demonstrate its overt efforts to promote diversity, culturalawareness, inclusiveness, etc..., in the program, as well as how the program fosters and supportsa climate of inclusiveness on an on-going basis in its operations and services. Specifically, theSSR should address the following, as a minimum.

4.4.1 Ongoing 'Diversity' Activities

In the text box below, describe the explicit activities the program undertakes on, an on-goingbasis, to promote diversity and a climate of inclusiveness. Examples of such activities mightinclude, but are not limited to:

Diversity training and workshops for students, faculty, and staffFrequent guest speakers of a "diverse" backgroundFormal incorporation of "diversity" as a topic in required coursesStudent activities that explicitly include students of a diverse backgroundEtc.

(Limit 250 words)

_In the classroom students are exposed to in-class discussions/lectures on diversity andmulticulturalism on a regular basis. Practitioners of diverse ethnic, social, economic andpolitical backgrounds are invited to classes and invited to present during our public policysymposiums. In addressing the diversity issues in America, the program sponsored twosymposiums “Race Relations in American” and Multiculturalism in America”. Both programsincluded a panel of students and faculty (of various nationalities) addressing questions related tothe subject. The most recent program was held during the Fall 08 semester.4.4.2 Program Recruitment Diversity ActionsIn the box below, briefly describe how the program's recruitment efforts include outreachto historically underrepresented populations and serve the program's mission. (Note: thedefinition of 'underrepresented populations' may vary between programs, given mission-oriented 'audience' and stakeholders, target student populations, etc...). (Limit 250 words)Currently, and because of budget deficiencies in the area of recruitment, the School of GraduateStudies is the program’s recruiting arm for other race students. However, the MPA program isdiscussing and developing several options to recruit other race applicants to the program.

As an ongoing initiative, the department will contact various federal, state and local agenciesto request an opportunity to present a twenty (20) minute presentation to professional personnelwho may be interested in pursuing the MPA degree.

The faculty and staff will continue to share information about the MPA program atworkshops and conferences.

The program will utilize every opportunity to recruit students in the Shreveport area as theprogram will be offering courses at the Bossier Parish Community College during the Spring2012 semester.

The program will re-implement mailings to local and statewide majority schools, public andnot-for-profit agencies.

The program will enhance the web site to be utilized as a method of recruitment, and

The program will continue to recruit within the GSU community, and the surrounding areas.Please use the box below to provide any additional information regarding the diversity ofyour student population. (Limit 250 words)

_Please see the attached table for 4.4.3aDoes the legal and institutional context of the

program preclude collection of diversitydata?

4.4.3b(2)

Please use the box below to provide any additional information regarding the diversity ofyour student population. (Limit 250 words)

See attachmentAdditional Information


http://naspaa.civicore.com:443/index.cfm?fileDownload=true&tbl=programs_selfStudy_4b&fld=attachAnyAdditionalRelevantInformationAsADocumentHere&rec=62



Standard 5 Matching Operations with the Mission: Student Learning5.1 Universal Required Competencies: As the basis for its curriculum, the program willadopt a set of required competencies related to its mission and to public service values. Therequired competencies will include five domains: the ability

to lead and manage in public governance;to participate in and contribute to the public policy processto analyze, synthesize, think critically, solve problems and make decisions;to articulate and apply a public service perspective;to communicate and interact productively with a diverse and changing workforceand citizenry.

5.2 Mission-specific Required Competencies: The Program will identify core competenciesin other domains that are necessary and appropriate to implement its mission.

5.3 Mission-specific Elective Competencies: The program will define its objectives andcompetencies for optional concentrations and specializations.

5.4 Professional Competency: The Program will ensure that students learn to apply theireducation, such as through experiential exercises and interactions with practitioners acrossthe broad range of public affairs, administration, and policy professions and sectors.

Self-Study Instructions:

Consistent with Standard 1.3 Program Evaluation, the program will collect and analyzeevidence of student learning on the required competencies and use that evidence to guideprogram improvement. The intent is for each program to state what its graduates will know andbe able to do; how the program assesses student learning; and how the program uses evidence ofstudent learning for program improvement.

In preparing its SSR for Standard 5, the Program should consider the following basic question:does the program sustain high quality graduate educational outcomes? This question has threemajor parts:

PART A: How does the program define what students are expected to know and to beable to do with respect to the required universal competencies and/or required/electivecompetencies in ways that are consistent with its mission?PART B: How does the program know how well its students are meeting facultyexpectations for learning on the required (or other) competencies?PARTC: How does the program use evidence about the extent of student learning onthe required (or other) competencies for program improvement?

The program's answers to these three questions will constitute the bulk of the self-study narrativefor Standard 5. In addition, these same elements may become part of the program's annualreporting during the period of accreditation. The program may upload charts or other graphicsbelow if they would like to further elaborate on their process, provided the required narrativefields are also answered.

PART A. Defining competencies consistent with the mission

Section 5.1 Universal Required CompetenciesSelf-Study Narrative Section 5.1 addresses how the program defines what students are expectedto know and to be able to do with respect to the required universal competencies in ways that areconsistent with its mission.

Within the context of your program's mission, how does your program operationally define eachof the universal required competencies (in this section you should be defining the competencynot providing examples of its assessment)? Limit 500 words each.

To lead and manage in public governanceThis competency is defined as an understanding of various theories of leadership and differentleadership styles; examining the role of ethics in the decision making process including therelationship between ethics and leadership; managing information and technologicalapplications; understanding the dynamics of organizations; managing human resources;understanding the budgeting process and managing public resources.

The MPA Program requires students to demonstrate competency in this area through thespecific learning outcomes listed in the Table below. Students are presented with the appropriateknowledge base to learn how “to lead and manage in Public Service” in the listed correspondingcourses.See attached document "Tables for 5.1 Universal Required Competencies"

To participate in and contribute to the public policy processThis competency is defined as the ability to summarize and articulate the various phases of thepolicy making process including the formulation, implementation and evaluation of policy;applying data gathering techniques in the policy process; the ability to research, evaluate anddiscuss a contemporary policy issue; recognizing the moral and ethical relationship to policymaking; and researching, analyzing and discussing policy issues in both written and oral forms.

See attached document "Tables for 5.1 Universal Required Competencies"To analyze, synthesize, think critically, solve problems, and make decisions

This competency is defined as the ability to comprehend, apply, analyze, synthesize andevaluate information for use in making decisions. This competency focuses on learningquantitative and qualitative research methods; understanding data gathering techniques;analyzing information; applying knowledge in a specialized “hands-on” learning environmentexternal to the classroom; researching, analyzing and discussing policy issues in both writtenand oral forms; understanding the budgeting process in public management.

See attached document "Tables for 5.1 Universal Required Competencies"To articulate and apply a public service perspective

This competency is defined as understanding the role of the public administrator; the nature ofpublic service; the principles undergirding ethical and equitable management decisions; theimpact of public policy on various sectors of the citizenry; understanding and articulating thehistorical development of the field and the major concepts and ideas that have shaped thediscipline; understand the various historical and methodological approaches to publicadministration and policy making; Learning the values of transparency, diversity and equality inpublic administration and public policy making; and Knowing the relationship between publicservice and public funding.

See attached document "Tables for 5.1 Universal Required Competencies"To communicate and interact productively with a diverse and changing workforce and

citizenryThis competency is defined as understanding different leadership styles in a specialized learningenvironment external to the classroom. Specifically, this competency focuses on the ability toidentify public service agencies in a specialized field and gain an in-service internship for“hands-on” experience; interacting with a public administrator as a supervisor; understandingand applying values of transparency, and accountability as a Public Administration Intern;Valuing diversity as a Public Administration Intern; Seeking and receiving constructivefeedback in performance evaluation as an intern; applying ethical principles in decision-makingin the workplace environment; participating in the coordination or facilitation of publicadministration workshops, seminars, and events; attending public administration workshops,seminars and events.

See attached document "Tables for 5.1 Universal Required Competencies"Standard 5.2 Part A: Mission Specific Required Competencies

Standard 5.2 Mission-Specific Required Competencies (ifapplicable)Self-Study Narrative Section 5.2 addresses how the program identifies mission-specific requiredcompetencies that are deemed neccessary and appropriate for its mission.

If your program offers any mission-specific competencies required of all students, then foreach one offered please describe how it supports the program mission and state least onespecific student learning outcome expected of all students in that required competency.

(Limit 500 words) If none, please state 'none.'NoneStandard 5.3 Part A: Mission Specific Elective CompetenciesSection 5.3 Mission-Specific Elective Competencies (if applicable)

Self-Study Narrative Section 5.3 asks the program to define what it hopes to accomplish byoffering optional concentrations and specializations, as well as the competencies students areexpected to demonstrate in each option.

Does your program have any mission-specific competency? Yes

If yes, please elaborateThe Program offers Concentrations in four areas:(1) Human Resource Management(2) Health Services Administration(3) Public Management(4) State & Local Government

By offering these four specialized Areas of Concentration, the program seeks to fulfill itsmission by "prepar[ing] individuals from diverse and multicultural backgrounds foradministrative careers in federal, state, and local government services and other public and non-profit organizations." Areas of Concentration provide for in-depth study in specific areas ofpublic service ensuring better prepared public administrators and leaders.

Please see attached document "Table for 5-3 Mission-Specific Elective Competencies"Standard 5.1-5.3 Part B

PART B: How does the program know how well its students are meeting facultyexpectations for learning on the required (or other) competencies?

The program is expected to engage in ongoing assessment of student learning for all universalrequired competencies, all mission-specific required competencies, and all elective (option, track,

specialization, or concentration) competencies. The program does not need to assess studentlearning for every student, on every competency, every semester. However, the program shouldhave a written plan for assessing each competency on a periodic basis, at least once during theaccreditation period. This plan should be available to the COPRA site visit team.

Competencies -- Stage of Assessment

For each of the Universal Required Competencies, Mission Specific Required Competencies, andMission Specific Elective Competencies listed above, indicate the stage of the assessmentprocess reached during the self-study year by checking the appropriate box.

Learningoutcome hasbeen defined

Evidence oflearning has

been gathered

Evidence oflearning has

been analyzed

Any evidenceused to makeprogramatic

decisions1. To lead and manage in

public governance2. To participate in andcontribute to the public

policy process3. To analyze, synthesize,

think critically, solveproblems and make

decisions4. To articulate and apply

a public serviceperspective

5. To communicate andinteract productively with

a diverse and changingworkforce and citizenry.

6. Mission SpecificRequired Competency if

applicable7. Mission Specific

Required Competency ifapplicable

8. Mission SpecificElective competency if

applicable9. Mission Specific

Elective competency ifapplicable

Courses and Required CompetenciesFor each of the listed competencies, please list all relevant required courses:

Competency 1PA 500 Principles of Public AdministrationPA 560 Ethics & Leadership in Public AdministrationPA 502 Organizational Theory and BehaviorPA 504 Public Personnel AdministrationPA 506 Public Budgeting & Financial ManagementPA 512 Policy Formation, Implementation and EvaluationPA 553 Administrative Internship I

Competency 2PA 500 Principles of Public AdministrationPA 519 Information Technology for Public ManagementPA 506 Public Budgeting & Financial ManagementPA 512 Policy Formation, Implementation and EvaluationPA 553 Administrative Internship IPA 556 Quantitative & Qualitative Research Methods in Public AdministrationPA 523 Graduate Writing Workshop

Competency 3PA 500 Principles of Public AdministrationPA 560 Ethics & Leadership in Public AdministrationPA 519 Information Technology for Public ManagementPA 553 Administrative Internship IPA 556 Quantitative & Qualitative Research Methods in Public AdministrationPA 523 Graduate Writing Workshop

Competency 4PA 500 Principles of Public AdministrationPA 560 Ethics & Leadership in Public AdministrationPA 502 Organizational Theory and BehaviorPA 504 Public Personnel AdministrationPA 506 Public Budgeting & Financial ManagementPA 512 Policy Formation, Implementation and EvaluationPA 553 Administrative Internship I

Competency 5PA 500 Principles of Public AdministrationPA 560 Ethics & Leadership in Public AdministrationPA 502 Organizational Theory and BehaviorPA 504 Public Personnel AdministrationPA 506 Public Budgeting & Financial ManagementPA 512 Policy Formation, Implementation and EvaluationPA 553 Administrative Internship IPA 523 Graduate Writing Workshop

Competency 6HUMAN RESOURCE MANAGEMENTPA 522 Performance AppraisalPA 524 Labor Management and Collective BargainingPA 525 Human Resource Policy Formation & AdministrationPA 527 Human Resource Management

Competency 7HEALTH SERVICES ADMINISTRATIONPA 540 Introduction to Health Services ProblemsPA 541 Contemporary Health Services IssuesPA 542 Public Health ManagementPA 543 Hospital Organization and ManagementPA 544 Issues in Health CarePA 546 Special Topics in Public HealthPA 547 Law & Public Health

Competency 8PUBLIC MANAGEMENTPA 513 Administrative LawPA 514 City ManagementPA 515 Intergovernmental AdministrationPA 516 Taxation and Revenue PolicyPA 517 Administrative BehaviorPA 518 Women & Minorities in State and Local Govt.PA 520 Public Policy and Program Evaluation*PA 521 Topical Seminar in Public Policy

Competency 9STATE AND LOCAL GOVERNMENTPA 510 Administration of State and Local GovernmentPA 513 Administrative LawPA 514 City ManagementPA 515 Intergovernmental AdministrationPA 516 Taxation and Revenue PolicyPA 517 Administrative BehaviorPA 518 Women and Minorities in State & Local GovernmentPA 520 Public Policy and Program EvaluationPA 531 Fiscal Management for State & Local GovernmentStandard 5.1 Part C

Part C: How does the program use evidence about the extent of student learning on therequired (or other) competencies for program improvement?

Universal Required Competencies: One Assessment Cycle

For the self-study narrative, the program should describe, for one of the required universalcompetencies, one complete cycle of assessment of student learning. That is, briefly describe

1) how the competency was defined in terms of student learning;2) the type of evidence of student learning that was collected by the program for thatcompetency,3) how the evidence was analyzed, and4) how the results were used for program improvement.

Indicate which competency is being chosen and give the definition of student learningoutcome for the competency being assessed:

Competency 1: To Lead and Manage in Public Governance

This competency is defined as an understanding of various theories of leadership and differentleadership styles; examining the role of ethics in the decision making process including therelationship between ethics and leadership; managing information and technologicalapplications; understanding the dynamics of organizations; managing human resources;understanding the budgeting process and managing public resources.

Evidence of learning that was gathered:Evidence of learning gathered included student's grades from appropriate and correspondingcourses, comprehensive examination results, and internship evaluations.

How evidence of learning was analyzed:Evidence was analyzed by individual faculty members and the faculty as a whole at the end ofeach semester.

How the evidence was used for program change(s) or the basis for determining that nochange was needed:

Course assessments/grades, and Comprehensive Examination results indicated that studentsdemonstrated knowledge of desired student learning outcomes. Internship Evaluations alsoindicated that students performed well in applying knowledge in a practical setting.Standard 5.3 Part CMission-Specific Elective Competencies: One Assessment Cycle (if applicable)

For the self-study narrative, the program should describe, for one of the mission-specific electivecompetencies, one complete cycle of assessment of student learning. That is, briefly describe 1)how the competency was defined in terms of student learning; 2) the type of evidence of studentlearning that was collected by the program for that competency, 3)how the evidence wasanalyzed, and 4) how the results were used for program improvement. The program shouldprovide the site visit team with samples of the student work that was used as the basis forassessment.

Definition of student learning outcome for the competency being assessed:HUMAN RESOURCE MANAGEMENTStudents must demonstrate knowledge in the evolution of labor history laws, mediationstrategies, negotiation principles, and union-employee relations as they relate to managingpersonnel in public agencies and non-profit organizations.

Evidence of learning that was gathered:Evidence of demonstrated knowledge was gathered from evaluated course exams, and papersfrom appropriate courses and from the comprehensive examination.

How evidence of learning was analyzed:The evidence was analyzed in terms of the percentage of students who earned a minimum of a"B" average or above in appropriate course work or who passed the Comprehensive Exam witha minimum score of 14 points out of 25.

How the evidence was used for program change(s) or the basis for determining that nochange was needed:

A review of Comprehensive Exam results indicated an acceptable passage rate.Standard 5.4 Professional CompetenceSection 5.4 Professional Competence

Self-Study Narrative Section 5.4 asks the program to provide information on how students gainan understanding of professional practice.

In the following table, please indicate for each activity whether it is

(R) required of all students,(F) students have frequent opportunities to participate in or with,(S) students seldom have such opportunities to participate in or with, or(N) it is not usually available to students to participate in or with

Attending formal meetings (e.g. planningboard) F

Case studies FExternally-based projects (e.g., student

consulting) S

Guest lectures FInternships R

Instructors from the profession (Adjunct orpart-time instructors) S

Presentations of student work to practitionerpanels or juries S

Service Learning FSimulations S

Team Based Problem Solving FVolunteer work (paid or unpaid) F

Additional InformationAttach any additional relevant information

as a document here View File


TABLES FOR STANDARD 5.1 UNIVERSAL REQUIRED COMPENTENCIES

Competency 1: To Lead and Manage in Public Governance

Specific Learning Outcomes

Universal Courses

MPA students will: PA 500 Principles of

Public Administration

PA 560 Ethics & Leadership in Public Administration

PA 519 IT for Public

Management

PA 502 Organizational Theory & Behavior

PA 504 Public Personnel Administration

PA 506 Public

Budgeting

PA 512 Program Formation, Implementation & Evaluation

PA 556 Quantitative & Qualitative Methods in PA

PA 523 Graduate Writing Workshop

PA 553 Administrative Internship

Summarize and apply major theorists, theories and concepts in Public Administration

X

X

X

X

X

X

Understand the historical development of Public Administration as a discipline

X

X

X

Identify and explain various theories of leadership and leadership styles

X

X

Articulate the relationship between ethics and leadership

X

X

Identify and Analyze ethical behavior and its relationship to policy-making

X

X

Analyze and propose solutions for ethical conflicts

X X

Learn the basics for managing information through technology

X

Learn and apply theories of organization structures and culture

X

X

X

Understand organizational behavior

X X

Learn to give professional written and oral presentations

X

Demonstrate knowledge of taxation, revenue collection, budget formulation and the importance of public finances

X

Competency 2: To Participate in and Contribute to the Public Policy Process


Universal Courses





Management



PA 506 Public

Budgeting





Identify and articulate the various phases of the policy making process

X

Summarize and explain the principles of policy making and policy analysis

X

Know how to evaluate and assess public policy

X

Identify how public policy is formulated

X

Articulate different methods of policy implementation

X

Learn data collection methods (crafting survey, interview instruments, case studies, use of secondary sources etc.)

X

X

Operationalize and measure variables for policy formulation

X X X

Recognize and discuss the many actors involved in public policy making

Discuss the relationship between moral and ethical issues to policy making process

X

Understand and apply information technology in the formulation and evaluation of policy

X

Identify and discuss a major policy issue (welfare, health care, military, economic, poverty, housing, etc.) in written and verbal form

X X X

Describe role of public institutions and different levels of government in policy making

X

Demonstrate knowledge of taxation, revenue collection, budget formulation and the importance of public finances

X

Competency 3: To Analyze Synthesize, Think Critically, Solve Problems and Make Decisions Specific Learning Outcomes

Universal Courses





Management



PA 506 Public

Budgeting





Know and articulate the principles and interrelationship between science, research and public or social issues

X

X

Learn data collection methods (crafting survey, interview instruments, case studies, use of secondary sources etc.)

X

Learn Research Design X X

Understand Conceptualization and Measurement in Research

X

Learn Valid and Reliable Measures

X

Lear and Apply Correlation and Regression Analysis in Research

X

Learn basic Statistical Analysis

X X

Learn Hypothesis Formulation and Variable Relationships

X

Apply public administration knowledge in “hands-on” learning environment

X

Learn to give professional written and oral presentations

X

X


X

Articulate the relationship between ethics, leadership and decision-making

X X

Competency 4: To Articulate and Apply a Public Service Perspective


Universal Courses





Management



PA 506 Public

Budgeting





Understand the historical development of Public Administration as a discipline

X

Summarize and apply major theorists, theories and concepts in Public Administration

X

X

Articulate the relationship between ethics, leadership and decision-making

X


X

Summarize and explain the principles of policy making and policy analysis

X X

Understand the Value of Diversity as a Public Good

X X X X

Learn the Significance of Ethical Behavior and Transparency in Public Service

X

X

X

X

Describe and explain the various theories explaining the relationship between the public administrator, the public servant and the citizenry

X

X

X


X

Know and articulate the value of efficiency in public service

X X X X

Demonstrate knowledge of budget formulation and importance of public finances

X

Competency 5: To Communicate and Interact Productively With a Diverse and Changing Workforce and Citizenry Specific Learning Outcomes

Universal Courses





Management



PA 506 Public

Budgeting





Learn to Give professional written and oral presentations

X X X X X X X X

Communicate effectively in written form through the preparation of reports, summaries, research papers, etc.

X

X

X

X

X

X

X

Communicate and work with others from different national and cultural backgrounds and form team-building relationships

X

X


X

Understand the Value of Diversity as a Public Good

X X X X

Learn the Significance of Ethical Behavior and Transparency in Public Service

X

X

X

X


X

Appreciate different leadership styles

X X X

SPECIALIZATION HOW SPECIALIZATION SUPPORTS MISSION

AT LEAST ONE SPECIFIC STUDENT LEARNING

OUTCOME Human Resource Management

The Human Resource Management Concentration is designed to provide in-depth knowledge in the management of personnel for the purpose of achieving organizational goals and as such prepares individuals for administrative careers at the federal, state or local level or in non-profit organizations in this specific area.

Students must demonstrate knowledge in the evolution of labor history laws, mediation strategies, negotiation principles, and union-employee relations as they relate to managing personnel in public agencies and non-profit organizations.

Health Services Administration

The Health Services Administration Concentration prepares individuals for administrative careers at the federal, state, or local level or non-profit organizations in the administration and delivery of health care services.

Students must demonstrate knowledge in the history of health services delivery, an understanding of public financing in the healthcare industry, and the relationship between policy formation and regulation in the management of health care services.

Public Management

The Public Management Concentration prepares individuals broadly for administrative careers at the federal, state, or local level or in non-profit organizations by focusing on the public policy process, intergovernmental relations and management of public agencies.

Students must demonstrate knowledge in the basic principles of public administration, the public policy process, the inter-relationship between levels of government, and management principles for public agencies.

State and Local Government

The State and Local Government Concentration prepares individuals for the management and administration of state and local municipalities.

Students must demonstrate knowledge of the function of state, city, and county/parish governments, understanding the formation of local revenue collection and budgeting, and the relationship between city/local management and politics.



Standard 6.1 Matching resources with the MissionStandard 6. Matching Resources with the Mission

6.1 Resource Adequacy: The Program will have sufficient funds,physical facilities, and resources in addition to its faculty topursue its mission, objectives, and continuous improvement.Self-Study Instructions:

The overarching question to be answered in this section of the SSR is 'To what extent does theprogram have the resources it needs to pursue its mission, objectives, and continuousimprovement?' In preparing its SSR, the Program should document the level and nature ofprogram resources with an emphasis on trends rather than a simple snapshot, and should linkthose resource levels to what could and could not be accomplished as a result in support of theprogram mission. Programs should be transparent about their resources absent a compellingreason to keep information private. Programs are required to report on resource adequacy in theareas of:

6.1a Budget6.1b Program Administration6.1c Supporting Personnel6.1d Teaching Loads/Class Sizes/Frequency of Class Offerings6.1e Information Technology6.1f Library6.1g Classrooms, Offices and Meeting Spaces

COPRA is cognizant of the fact that some programs may not be able to separate out theprogram's allocated resources from that of the department, school or equivalent structure. In suchcases COPRA is looking for the school to indicate how those resources allocated to the programare sufficient to meet the program's mission.

6.1a Resource Adequacy: Budget:

The program should document its overall budget and budget trends for the SSR year and twopreceding years, and document that the program has financial resources sufficient to support itsstated objectives. Programs do not need to itemize salaries, equipment, supplies, travel, etc., butthe SSR should include a brief narrative regarding how budget trends (for example, in the areasof salaries, travel, and assistantships/scholarships) affect the program's ability to pursue itsmission and engage in continuous programmatic improvement. For each of the followingresource categories, please indicate whether those resources have been increasing, remainingrelatively stable, or decreasing relative to the size of the program over the period of time coveredby the self study report (self study year and two preceding years).

Overall budget for program has remained stableFaculty Salaries for Full Time has remained stable

Faculty Salaries for Professional Adjunctsand Part Time Instructors has remained stable

Faculty Travel has remained stableAssistantships and Other Forms of Student

Support has remained stable

In the space below, provide a brief narrative describing the extent to which the budgettrends documented above are adequate to support the program mission. (Limit 250 words)The Master of Public Administration Program at Grambling State University has beensuccessful in supporting the program’s mission in spite of severe budget cuts experiencedthroughout the State of Louisiana during the last two years. The overall budget for the programwas stable, however, the decline in the overall budget is a result of 2 faculty members retiringand the salaries of the faculty members’ who replaced these retiring faculty members were notas high.

Faculty salaries remained stable during the last two years. The MPA program did not requestAdjuncts/ Part-Time Instructors during the self-study year or previous year. Faculty and studenttravel was stable, but mostly supported by the university’s Title III program and academicenhancement fund and funds from the Student Government Association.

The department was awarded a $10,000.00 technology grant, last year, which supported thepurchase of a smart board, a flat screen TV, and three laptops. This new technology added toexisting instructional equipment has allowed faculty to elevate the level of pedagogicaltechniques employed in and outside of the classroom.

Assistantships saw an increase from $6,500.00 in 2008/9 to $26,000.00 in 2010/11. Table 1bshows our assessment of the budget changes.6.1b6.1b. Resource Adequacy: Program Administrator

Effective program administration requires designated resources and additional accommodationsto support administrative functions.

For the person or persons assigned with primary administrative responsibilities for the program,please indicate which of the following accommodations are made to support administrativefunctions (check all that apply):

Teaching release time is provided toprogram administrator(s)

Additional compensation is provided toprogram administrator(s)

Designated GA support is provided toprogram administrator(s)

Designated staff support is provided toprogram administrator(s)

Program administrative duties are assignedto a tenured faculty member

In the space provided, briefly describe how the arrangements provided for programadministration are consistent with the mission of the Program and are adequate. (Limit

250 words)The MPA program is administratively structured to handle the operation of the programaccording to the stated mission.The Department Head is responsible for the overall operation of the program. The DepartmentHead is assisted by an Administrative Support Personnel and a Departmental Secretary.

The MPA Faculty and staff is involved in the policy making arm of the program as well asadvisement, curriculum development, review and approval of applicants, hiring of faculty andother program policies and procedures/administrative duties.6.1c6.1c. Resource Adequacy: Supporting Personnel

Adequate secretarial and clerical personnel should be available to enable the program to meet itseducational objectives. Describe the secretarial and clerical assistance available to programfaculty and administration. Additional administrative functions, such as student recruitment,placement director, internship supervision, placement, and alumni relations can be provided in avariety of ways. In this section of the SSR, the Program is asked to identify how those servicesare provided and then to summarize the extent to which those arrangements are adequate for theprogram's mission. For each of the following functions/positions, please indicate how suchservices are provided to the program: (drop down menus with the options listed in parenthesesafter each.)For each of the same aspects of the program, please provide an assessment of the level ofprogram support:

Clerical Support Allows for continueous program improvementStudent Recruitment Allows for continueous program improvement

Internship Placement and Supervision Allows for continueous program improvement

Placement of Graduates Allows for continueous program improvementAlumni Relations/Services Allows for continueous program improvement

In the space below explain how both the structural arrangements and the levels of supportfor program administration identified above are adequate an appropriate given the

program's mission. (Limit 250 words)The department's administrative support is experienced in academic affairs and is verysupportive in ensuring that student applications are processed in a timely manner. The staff wasalso instrumental in the increase in enrollment over the last two years - through their recruitmentefforts and processing of applications. Internship placement and placement of graduates -though challenging is improving by way of assistance from community support and alumni.Along with the involvement of the faculty and staff, the department is supported in recruitment,internship placement and placement of graduates by the alumni, the Graduate School and theCareer Placement Center at Grambling State University.For each of the following functions/positions, please indicate how such services are provided tothe program:

Clerical Support more than 1 FTE of clerical support for theprogram

Recruitment Coordinator program relies on college or universityrecruitment efforts

Internship Coordinator assigned to the program administrator

Placement Director program relies on college or university alumniservices

Alumni Relations /Services alumni relations are handled by a facultymember with other responsibilities

6.1d6.1d. Resource Adequacy: Teaching Load /Frequency of Class Offerings

The SSR should explain the teaching load policies and demonstrate how they are consistent withthe research and community service missions of the Program. Related to this, the program shouldbe able to document that when adjuncts are needed, sufficient resources are available to hirequalified professionals. The SSR should document that the program is able to offer necessarycourses with sufficient frequency to allow students to complete any of the degree options in atimely manner.

In the space provided, describe the teaching load policy of your institution and program,and explain how this policy is consistent with the research and community service missions

of the program. (Limit 250 words)There are five full time faculty members inclusive of the Department Chair. The teaching load is3/2 and 3/3 or 3/3 and 3/2. However, because of retirements and resignations of faculty, during2009/10 and 2010/11 some faculty members taught 3/3 and 3/3. In support of classroomactivities the faculty regularly sponsor outside lectures and symposiums.

Indicate how many times during the self-study year and two preceding years that amember of the nucleus faculty taught more than the teaching load prescribed in the policy

above. For the last two such instances, provide a brief explanation of the circumstancesand rationale for the increased teaching load, and how the teaching overloads supported

the mission of the program. (Limit 250 words)The overloads for some faculty occurred 1 semester.

In the space provided, explain how the frequency of course offerings for required andspecialization courses documented in the tables above respresents adequate resources forthe program. To the extent that courses are not offered with sufficient frequency, explain

why and what is being done to address the problem. (Limit 100 words)Grambling State University offers four areas of specialization in her MPA program. These arePublic Management, State and Local Government Management, Human ResourcesManagement, and Health Services Administration. Four courses are required in eachspecialization. During 2008/9 and 2009/10 three courses were offered in Public Management aswell as State and Local Government Management. But only 1 and 2 courses were offered during2008/9 in Human Resources Management and Health Services Management respectively.However, during 2009/10 2 and 4 courses were offered in Human Resources Management andHealth Services Administration. See Table 6 for further information/clarification6.1e6.1e. Resource Adequacy: Information Technology

The SSR should describe the computer (hardware and software) systems available to faculty,staff and students, and explain how those systems support the program's mission and areappropriate for professional education, research, and program administration. The programshould report whether they have sufficient numbers of software licenses to facilitate effectiveinstruction, whether there is adequate support to resolve problems, and whether systems allowfor tracking of records in a manner that facilitates use for program assessment and improvement.

In the space provided, please describe howyou would assess the adequacy of the

computer (hardware and software) systemsavailable to faculty, staff, and students to

meet your program's mission.

More than Adequate

Briefly describe why you think your program fits into the category you have chose above.(Limit 250 words)

We consider information technology to be adequate because each faculty member and staffmember has a computer in her/his office. Students are encouraged to buy laptop computers andmost of them do have laptop computers. In addition there is a computer lab with 13 computersthat students can use. Also, the library and the school of business are well equipped and doallow MPA students to use such computers. See Table 7 for our self assessment. The programalso has two smart boards, two projectors and three laptops, purchased with technology funding.6.1f6.1f. Resource Adequacy: Library

All students and faculty shall have reasonable access to library facilities and services (physicaland/or virtual) that are recognized as adequate for master's level study in public affairs andadministration. Library resources should support research, professional development, andcontinuous learning. The SSR should describe the extent to which library resources are adequatefor teaching and research and professional development activities of program faculty andstudents. Programs should provide an assessment of the extent to which search and online accessservices are appropriate for the program's mission.In the space below, please describe how you

would assess the adequacy of the libraryresources (in terms of physical holdings,

electronic search and access, andknowledgeable library staff) in relation to

your programs mission.

More than Adequate

Briefly describe why you think your program fits into the category you have chosen above.(Limit 250 words)

We are satisfied with our library resources because we have more than adequate physicalholdings, electronic search and access and knowledgeable library staff. Our library subscribes to216,283 journals, magazines, and newspapers. It has sufficient library staff to meet the needs ofthe Public Administration students and faculty. Services are available 82.5 hours per weekduring the calendar year. Materials in the collection are provided in a variety of formats andresearch is greatly enhanced through resource sharing via channels such as the LouisianaLibraries Network-Louisiana Online Users Information Systems Consortium. Referenceassistance is available. Study space is available. Although the library is not an official federalgovernment documents, it buys government documents, other technical reports and publicationof interest to students and faculty as the funds may permit. See Table 8 for our overallassessment.s6.1g6.1g. Resource Adequacy: Classrooms, Offices and Meeting Spaces

The SSR should explain how the program's classroom and other learning spaces, as well aphysical and online facilities for students faculty and staff, are appropriate to the method ofprogram delivery.

In the space provided, please describe howyou assess the adequacy of your program's

classroom sizes, configuration, andtechnological capacity to meet the program's

needs.

More than Adequate


Classrooms are adequate for the programs courses with most of the demand handled withinWoodson Hall. Other classrooms are across campus through the University classroom allocationprocess when necessary. Currently, the MPA Program does not have a seminar room. However,there is a seminar room in the College of Arts and Sciences and is usually used by the MPAProgram when necessary. See Table 9 for further information.

In the space below, briefly discuss theadequacy of space provided and privacy for

student counseling, course preparation,research, and other faculty responsibilities.

More than Adequate


All six MPA faculty members (i.e. 100%) have private offices located in Woodson Hall andJacob J. Stewart Hall. Offices are adequate for counseling and for holding other meetings withstudents. All office have the necessary equipment includes desks, telephones, computers, files,bookcases, and other supplies for effective faculty performance. Faculty who holdadministrative positions also have semiprivate offices in Woodson Hall. See Table 9 for furtherinformation.Additional Information





Data and Information Requirements - Provide URL'sThe information listed below is expected to be publicly availably through electronic or printedmedia. Exceptions to this rule should be explained and a clear rationale provided as to why suchinformation is not publicly available and/or accessible.General Information about the Degree - From Eligibility Section

Degree Title www.gram.edu/academics/majors/artsandsciences/departments/poli.science/mpa

OrganizationalRelationship

betweenProgram and

University

Standard 2;www.gram.edu/academics/majors/artsandsciences/departments/poli.science/mpa

Modes of Program Delivery Class-room onlyNumber of

Credit Hours www.gram.edu/academics/majors/artsandsciences/departments/poli.science/mpa

Length of Degree www.gram.edu/academics/majors/artsandsciences/departments/poli.scienceList of Dual Degrees N/A

List ofSpecializations www.gram.edu/academics/majors/artsandsciences/departments/poli.science

Fast-track Info N/ANumber ofStudents www.gram.edu/academics/majors/artsandsciences/departments/poli.science

Mission of the Program - From Standard 1Mission

Statement www.gram.edu/academics/majors/artsandsciences/departments/pol.science/mpa

Admission - From Standard 4AdmissionCriteria www.gram.edu/academics/majors/artsandscience/departments/poli.science/mpa

Faculty - From Standard 3

Number of Faculty Teaching in the Program www.gram.edu/academics/majors/artsandsciences/departments/poli.science/mpa

FacultyIdentified

within the UnitIncluding

Rank

www.gram.edu/academics/majors/artsandscience/departments/poli.science/mpa

Cost of Degree - From Standard 4.1Tuition Cost (in state and out-of-state) www.gram.edu

Description of Financial Aid Availability,including Assistantships www.gram.edu/academics/majors/graduatestudies

Current Student - From Standard 4.3Internship Placement List Program's Internship Packet

Graduates - From Standard 4.3Completion

Rate(percentage ofclass entering5 years priorto self study

year thatgraduated

within 2 years,and within 5

years)

www.gram.edu/academics/majors/artsandscience/departments/poli.science/mpa

public administration (mpa) 2010-2011 self study ... · grambling state university--master of...

Documents