Unpack the shipment and verify the contents of the box. The Blue Coat ProxySG 600 ships with the following components:

Blue Coat SG600 appliance Safety and Regulatory Compliance Guide

AC power cord Quick Start Guide (this document)

Null-modem serial cable Software License Agreement

Racking kit Cable management retaining clip

Power cord tie-down

Blue Coat recommends connecting the cables and verifying the LED display to ensure proper functionality before rack mounting the appliance. Figure 1 shows a typical Blue Coat ProxySG network deployment: The following installation assumes the network deployment shown in Figure 1 is present. For other deployment options, see the ADN Deployment Guide and the WCCP Reference Guide, available for viewing at: https://bto.bluecoat.com/documentation/pubs/view/SGOS 5.5.x Before connecting the ProxySG into your network, disconnect the existing LAN switch network cable from the WAN router. To attach the cables (Figure 2): 1. Connect the network cable from the LAN switch and plug it into 1:1 port network interface on the ProxySG. 2. Connect a network cable from the WAN router to the 1:0 port network interface on the ProxySG. The

interface auto-negotiates 10/100/1000 Base-T speed and duplex settings. Note: The multi-port bridging card is optional and does not come preinstalled in all Blue Coat ProxySG 600 series appliances. Contact your Blue Coat representative for more information on optional upgrades.

3 Connecting the Cables

3 Unpacking the Appliance

To verify that the appliance has booted and is operational, check the following:

The following image (Figure 4) shows the location of all the major control functions located on the front panel of the ProxySG 600 Series appliance:

Verifying the LED and LCD Displays

If the Power LED light: Is amber, the appliance is on, but the OS has not loaded.

Blinks amber to green, the OS has loaded but is not configured.

Is green, the OS has loaded and is properly configured.

If the System LED light: Is green, the appliance is functioning properly.

Is amber, the appliance has encountered a warning.

Is flashing amber, the appliance has encountered a critical problem.

Is OFF, the appliance has not determined the system status.

The LCD displays until the appliance has finished booting.

After first time bootup, the LCD displays After configuration, it scrolls through the health statistics of the system.

3. Connect a null-modem serial cable from the ProxySG to a PC (or serial terminal). This connection is used to perform initial configuration via a direct serial connection.

4. Connect the socket end of the enclosed power cord into the ProxySG power supply inlet, and then connect the plug into a power source.

5. Switch the appliance on. 6. (Optional) Install the included retaining clip and power cord tie-down to simplify cable management.

a. Attach the cable tie-down by inserting the hooked tip into the appliance and tightening the plastic lock around the power cable.

b. Attach the retaining clip using the included flat-head screw. Note: The retaining clip cannot be used in conjunction with the optional slide-rail kit.

The rack mounting kit included with the appliance allows the ProxySG 600 to be installed into 2 or 4 post equipment racks using the included brackets. These brackets mount the appliance into the rack in a static position and are not adjustable. An optional slide-rail kit is available. Contact your Blue Coat representative for more information. The following tasks show how to install the appliance into either a 2 or 4 post equipment rack. To ensure safety before you begin rack mounting the appliance, follow these instructions: 1. Power off the appliance. 2. Disconnect all cables. 3. Read the Rack Mount Warnings section of the included Safety and Regulatory Compliance Guide. 4. Take adequate safety and grounding measures to avoid creating an electric shock hazard and to prevent

bodily injury. To install the SG600 into an equipment rack, you need the following items:

Rack Mounting the Appliance

To install the SG600 into an equipment rack, follow the steps below: 1. Secure the ProxySG 600 into the equipment rack (Figure 5):

a. Find a location on the rack with enough space to mount the ProxySG (1U of space), adequate power, and proximity to a router and/or switch on the network.

b. Slide the appliance into the selected rack location and mount using (4) equipment rack screws 2 on each side of the appliance.

Note: Equipment rack screws and associated hardware is not included with the Blue Coat ProxySG 600. If you cannot locate the equipment rack screws, please refer to the instruction manual included with your equipment rack.

Rack-specific screws/hardware (not included) #2 Phillips head screwdriver

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Flip over to complete the installation

For compliance model number 600

ProxySG Quick Start Guide SG600 Series

Tasks 1. Unpacking the Appliance 2. Connecting the Cables 3. Verifying the LED Display 4. Rack Mounting the Appliance

5. Performing Initial Configuration 6. Logging on and Licensing 7. Next Steps 8. Troubleshooting

RECYCLE YOUR OLD BLUE COAT APPLIANCE! Blue Coat offers an easy and sustainable way to recycle your decommissioned Blue Coat appliances. Simply use your new shipping box to send us your old appliance, absolutely free of charge. For details and shipping information, please visit: http://www.bluecoat.com/company/environment/productrecycling WHY RECYCLE? According to the Silicon Valley Toxics Coalition, nearly 80% of U.S. e-waste is discarded in toxic waste dumps around the world. Without proper recycling, hazardous chemicals and other materials pose serious environmental and health risks. By offering a free and easy-to-use take-back program, Blue Coat enables businesses to efficiently and responsibly dispose of used technology. Find out how! 1. FAST AND EASY TO USE

Use your new appliance carton to ship us your old technology 2. PROTECTS PEOPLE AND THE PLANET

Responsible technology recycling is good for business and the environment 3. ABSOLUTELY FREE

We cover all the costs, including Shipping 4. COMPLETE DETAILS

http://www.bluecoat.com/company/environment/productrecycling

Recycling Information

3 Logging on and Licensing the Appliance Americas: Blue Coat Systems Inc. 410 North Mary Ave Sunnyvale, CA 94085-4121

Rest of the World: Blue Coat Systems International SARL 3a Route des Arsenaux 1700 Fribourg, Switzerland

-2010 Blue Coat Systems, Inc. All rights reserved worldwide. No part of this document may be reproduced by any means nor modified, decompiled, disassembled, published or distributed, in whole or in part, or translated to any electronic medium or other means without the written consent of Blue Coat Systems, Inc. All right, title and interest in and to the Software and documentation are and shall re-

ProProxyRA

gistered trademarks of Blue Coat Systems, Inc. All other trademarks contained in this document and in the Software are the property of their respective owners.

BLUE COAT SYSTEMS, INC. DISCLAIMS ALL WARRANTIES, CONDITIONS OR OTHER TERMS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, ON SOFTWARE AND DOCUMENTATION FURNISHED HEREUNDER INCLUDING WITHOUT LIMITATION THE WAR-RANTIES OF DESIGN, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL BLUE COAT SYSTEMS, INC., ITS SUPPLIERS OR ITS LICENSORS BE LIABLE FOR ANY DAMAGES, WHETHER ARISING IN TORT, CONTRACT OR ANY OTHER LEGAL THEORY EVEN IF BLUE COAT SYSTEMS, INC. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

This section describes how to troubleshoot several hardware problems. Problem: The system does not power up. Solution: Check the power cords and verify that the outlet is receiving power. Problem: The System and Power LEDs are green, but there is no network connectivity. Solution: Check the network connections to verify that they are not loose. Otherwise, the problem might be a

bad network cable or an issue with the router/switch. Problem: Solution: Check all network configuration information, the subnet mask and default-router configurations, and

that no other devices on the network are attempting to use the same IP address. Problem: I receive an invalid certificate warning when attempting to access the management console using

my browser. Solution: This is normal. The ProxySG generates a self-signed certificate upon initial configuration. You can

warnings. Additional troubleshooting resources:

Blue Coat Knowledgebase: https://kb.bluecoat.com/

Blue Coat User Community: http://forums.bluecoat.com

After your ProxySG is configured for network access, complete the installation by verifying network connectivity and registering and licensing the appliance. To complete the ProxySG installation: 1. Verify that you can log into the appliance via the Web browser. To log into the appliance:

a. Enter the ProxySG IP address into your web browser's Address or Location box using the following format: https://proxy_ipaddress:8082.

b. Enter the user name and password specified during configuration to access the management interface. The management interface loads within your browser window.

2. After login, register and activate your license. If you have a Full Proxy Edition license, go to step a; if you have an Acceleration Edition license, go to step b. a. To activate a license from the Advanced Management Console, navigate to the License page:

Maintenance > Licensing > Install and click Retrieve. The request License Key dialog displays. Go to step c to finish licensing the appliance.

You must have the following network information on hand to perform initial configuration:

To access the ProxySG command-line interface and run the configuration wizard: 1. Confirm that a null modem serial cable is connected from the ProxySG appliance to your workstation serial

port. For cabling instructions, see Connecting the Cables. 2. Open a terminal emulation program (such as Windows HyperTerminal).

3. Configure the terminal emulation software to the following settings: 4. Power on the ProxySG appliance and then press <Enter> three times on the workstation. 5. Choose a configuration method:

[Manual Setupcentral management solution). [Director-managed setup] Select this method if you are registering this ProxySG with Director. You will need the Director appliance IP address and registration password. To continue with Director-managed setup, go to step 7.

6. Select how this ProxySG will be deployed: [Acceleration] Select this solution for simplified configuration of acceleration deployments. Selecting acceleration sets the Sky Management Console as the default interface. This solution is typically for Acceleration Edition owners. If you select acceleration, you must choose one of the following physical deployment options:

Physically in-path Virtually in-path using WCCP Any other

[Other Solution] Select this solution for all other deployments. Selecting this sets the Advanced Management Console as the default interface. This solution is typically for Full Proxy Edition owners.

7. Enter the network configuration options when prompted. If your ProxySG is connected to the network, the configuration wizard will attempt to verify DNS server addresses and auto-detect link settings.

3 Performing Initial Configuration

3 Troubleshooting

How to Contact Support For the current list of regional customer support phone numbers, go to: http://www.bluecoat.com/support/contactsupport/ When contacting Blue Coat Systems for technical phone support or to set up an RMA, be prepared to provide your serial number to verify entitlement. If you do not have your serial number, supply Blue Coat with your Support Contract Number, which can be found on your Support Contract Certificate. If you have purchased a Support Contract but have not received a Support Contract Certificate, go to: http://www.bluecoat.com/support/customercare/ BlueTouch Online (formerly WebPower) BlueTouch Online https://bto.bluecoat.com allows you to create new technical support cases, review and comment on open cases at any time. You also have access to exclusive Blue Coat support materials, installation notes, and updates. To obtain a BlueTouch Online login, go to https://bto.bluecoat.com/requestlogin Blue Coat Support Offerings For a list, see http://www.bluecoat.com/support/overview

3 Service Information

This section lists additional resources to help educate users on use of the ProxySG appliance.

3 Next Steps

Context-sensitive information about the ProxySG

Online Help. To access, click the Help button in the Sky Management Console or Management Console.

Reference Documentation Configuration and Management Guide (CMG), a collection of volumes documenting ProxySG features. To access, click the documentation link in the Sky Management Console or Management Console interfaces, or visit: https://bto.bluecoat.com/documentation/pubs/view/SGOS 5.5.x

Answers to frequently asked questions Blue Coat Knowledge Base, available at: https://kb.bluecoat.com

Blue Coat User community Blue Coat Support Forums, available at: https://forums.bluecoat.com/

Classroom and web-based training Blue Coat Training, available at: https://www.bluecoat.com/support/training

Deployment planning and consultation Blue Coat Professional services, available at: https://www.bluecoat.com/support/professionalservices

Technical Support Blue Coat Support, available online at: https://www.bluecoat.com/support/overview Contact Blue Coat by telephone in North America at (866) 982-2628 or +1(408) 220-2299.

ProxySG IP address and Name Subnet mask

Primary DNS server IP address Default Gateway IP address

Link Settings (speed and duplex) Administrator ID and Password

Director IP address (if using Director)

Baud rate: 9600 bps Data bits: 8

Parity: none Stop bits: 1

Flow control: none

b. To activate a license from the Sky Management Console, navigate to the License page: Configure > Device > Licensing.

c. Enter your existing BlueTouch Online credentials and click Request license (for the Advanced Management Console) or Submit credentials and install license (for the Sky Management Console).

Note: The ProxySG ships with a 60-day trial license. The appliance can be registered and licensed any time during that period.

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