providing a supportive transition for international students presented by: gurminder sandhu, m.s....
TRANSCRIPT
Providing a supportive transition for international students
Presented by:
Gurminder Sandhu, M.S. & Dianna González, Ph.D.
UC Irvine Counseling Center
September 11, 2013
International Peer
Mentors:
Overview of Presentation
Understanding challenges and exciting aspects of working with International Students
Recognizing signs of distress
Understanding your role as a mentor
Linking mentees with campus resources
Studying in America
Learn a new language, culture, & customs
Experience a different educational system
Cognitive fatigue (information overload)
Change in social support and resources
Financial strain
Culture Shock can make it difficult to: Concentrate in class
Complete assignments
Feel comfortable speaking with professors, TAs, Academic Advisors
Make friends
Engage in Self-Care
Culture Shock & Academic Success
Recognizing a Difficult Transition
Feeling Sad, Hopeless, or ready to “give up”
Tearfulness
Easily Angry or Frustrated
Change in school attendance or performance
Change in Motivation
Low energy, anxiety, irritability, procrastination, dependency
Increase in Substance or Alcohol use
Problems eating
Problems sleeping
Feeling Lost
Your Role as a Peer Mentor
Normalize the Process
Introduce them to cultural norms
Show interest
Know your limits
Connect them to Campus Resources
How Can You help?
Listen
Not only to WHAT, but HOW something is said
Reflect
Let’s the person in distress know that they are being heard
Refer
You do not have to be their therapist. Refer them to the Counseling Center
Inform
You are not along. Seek help if you need it!
Discussing Cultural Differences
Understand their customs
Introduce the differences but be careful to not shame the person
Create an opportunity of learning
Be aware of what is taken for granted or unspoken in Western Culture
Know Your Limits
What does it mean to set boundaries?
How is it defined?
–Friends vs. mentor
–Flexibility
–Language
Type of communication: texting, Facebook, phone numbers, etc.
Self-Reflection
What type of student makes your nervous?
What type of student do you most enjoy working with?
What situations create anxiety?
What situations increase your frustration?
When Meeting …DO
Ask questions for clarification
Be supportive
Be available
Be aware of your own reactions
Reach out
Acknowledge their feelings
Be directive & clear
Help the student to problem solve
DON’TIgnore the situation
Encourage the behavior
Chastise or criticize the student
Be afraid of planting the idea
Minimize the situation
Leave the student alone if there is a concern for safety
Overact
Things to Recommend
Learn the language
Social Activities
A healthy diet
Good sleep habits
Regular exercise
Time for play and relaxation
Social connections
Maintain contact with family & friends from home ties
Interacting & Communicating
Helping student to learn that they can connect even if language or skills are not “perfect”
Types of activities:
Find social interactions that do not always require language
Bring own traditional game
Modeling
You are not expected to know everything
Know how to direct student to resources
Model how to find answers
Linking Students with Campus Resources
There are campus resources that can help:
International Center
Campus Housing
Resident Advisors
Campus Clubs & Organizations
Counseling Center
Student Health Center
What is Counseling?
Provides a person with the chance to talk about their concerns or worries in a safe and friendly environment
Therapists have specialty training and education to help students learn how to overcome their challenges
The information is kept private (confidential)
NO additional costs (as long as you are enrolled as a student)
Final Thoughts
Have confidence in yourself
Know your limits
Remain calm
Ask for help when you need it
Engage in self-reflection and self-care
We are Here to Help!
Contact us:
Counseling Center
203 Student Services I
(949) 824-6457
www.counseling.uci.edu