provide indian head massage - vtct · complementary therapy and sport and active ... provide indian...

Learner name:

Learner number:

D/601/4095

VRQ

UV30574

Provide Indian head massage

VTCT is the specialist awarding body for the Hairdressing, Beauty Therapy, Complementary Therapy and Sport and Active Leisure sectors, with over 45 years of experience.

VTCT is an awarding body regulated by national organisations including Ofqual, SQA, DCELLS and CCEA.

VTCT is a registered charity investing in education and skills but also giving to good causes in the area of facial disfigurement.

By signing this statement of unit achievement you are confirming that all learning outcomes, assessment criteria and range statements have been achieved under specified conditions and that the evidence gathered is authentic.

This statement of unit achievement table must be completed prior to claiming certification.

Unit code Date achieved Learner signature Assessor initials

IV signature (if sampled)

Assessor name Assessor signature Assessors initials

Assessor number (optional)

Assessor tracking table

Statement of unit achievement

All assessors using this Record of Assessment book must complete this table. This is required for verification purposes.

UV30574Provide Indian head massage

This unit is about the skills involved in providing Indian head massage treatment. The ability to adapt massage techniques to suit individual client needs and the environment in which the massage takes place is very important. You will also learn how to perform Indian head massage with and without the use of oils. To carry out this unit you will need to maintain effective health, safety and hygiene procedures throughout your work.

UV30574_v10

GLH

Credit value

Level

Observation(s)

External paper(s)

49

6

3

3

1

On completion of this unit you will:

Learning outcomes Evidence requirements

UV30574

Provide Indian head massage

1. Be able to prepare for Indian head massage

2. Be able to provide Indian head massage

3

1. Environment Evidence for this unit must be gathered in a real or realistic working environment.

2. Simulation Simulation is not allowed in this unit.

3. Observation outcomes Competent performance of ‘Observation’ outcomes must be demonstrated to your assessor on at least three occasions.

4. Range All ranges must be practically demonstrated or other forms of evidence produced to show they have been covered.

5. Knowledge outcomes There must be evidence that you possess all the knowledge and understanding listed in the ‘Knowledge’ section of this unit. This evidence may include projects, assignments, case studies, reflective accounts, oral/written questioning and/or other forms of evidence.

6. Tutor/Assessor guidance You will be guided by your tutor/assessor on how to achieve learning outcomes and ranges in this unit. All outcomes and ranges must be achieved.

7. External paper Knowledge and understanding in this unit will be assessed by an external paper. The criteria that make up this paper are highlighted in white throughout this unit. There is one external paper that must be achieved.

Achieving observation outcomes

Achieving range

Maximum service times

Achieving observations and range

UV30574

Your assessor will observe your performance of practical tasks. The minimum number of observations required is indicated in the evidence requirements section of this unit.

Criteria may not always naturally occur during a practical observation. In such instances you will be asked questions to demonstrate your competence in this area. Your assessor will document the criteria that have been achieved through oral questioning.

Your assessor will sign off an outcome when all criteria have been competently achieved in a single client service.

The range section indicates what must be covered. Ranges should be practically demonstrated as part of an observation. Where this is not possible other forms of evidence may be produced. All ranges must be be covered.

Your assessor will document the portfolio reference once a range has been competently achieved.

The following maximum service times apply to this unit:

Indian head massage 45 minutes

4

Outcome 1

Observations

You can:

Observation 1 2 3Date achieved

Criteria questioned orally

Portfolio reference

Assessor initials

Learner signature

*May be assessed through oral questioning.

Be able to prepare for Indian head massage

a. Prepare yourself, client and work area for Indian head massage

b. Use suitable consultation techniques to identify treatment objectives

c. Provide clear recommendations to the client

d. Select products, tools and equipment to suit client treatment needs

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Outcome 2

You can:

a. Communicate and behave in a professional manner

b. Follow health and safety working practices

c. Position yourself and the client correctly throughout the treatment

d. Use products, tools, equipment and techniques to suit client treatment needs

e. Complete the treatment to the satisfaction of the client

f. Record and evaluate the results of the treatment

g. Provide suitable aftercare advice

Be able to provide Indian head massage

*May be assessed through oral questioning.

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Observation 1 2 3Date achieved

Criteria questioned orally

Portfolio reference

Assessor initials

Learner signature

Range

*You must practically demonstrate that you have:

Used all the consultation techniques Portfolio reference

Questioning

Visual

Manual

Reference to client records

Identified all the physical characteristics Portfolio reference

Posture

Muscle tone

Age

Health

Skin condition

Hair condition

Scalp condition

Carried out all of the neccessary actions Portfolio reference

Encourage the client to seek medical advice

Explain why the treatment cannot be carried out

Modification of treatment

*It is strongly recommended that all range items are practically demonstrated. Where this is not possible, other forms of evidence may be produced to demonstrate competence.

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*You must practically demonstrate that you have:

Met all the treatment objectives Portfolio reference

Relaxation

Sense of wellbeing

Uplifting

Improvement of hair and scalp condition

Used all the massage techniques Portfolio reference

Effleurage

Petrissage

Tapotement

Friction

Marma (pressure) points

Treated all the areas Portfolio reference

Face

Head

Chest and shoulders

Arms and hands

Back

Chakras

*It is strongly recommended that all range items are practically demonstrated. Where this is not possible, other forms of evidence may be produced to demonstrate competence.

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Achieving knowledge outcomes

Developing knowledge

You will be guided by your tutor and assessor on the evidence that needs to be produced. Your knowledge and understanding will be assessed using the assessment methods listed below:

• Observed work• Witness statements• Audio-visual media • Evidence of prior learning or attainment• Written questions• Oral questions• Assignments• Case studies

Where possible your assessor will integrate knowledge outcomes into practical observations through oral questioning.

Achieving the external paper

The external paper will test your knowledge of the criteria highlighted in white. A pass mark of 70% must be achieved. Criteria not achieved will be identified to your tutor/assessor. You will then be orally questioned or asked to produce other forms of evidence as all unit criteria must be achieved.

Your assessor will complete the table below when the 70% pass mark has been achieved.

Paper Date achieved Assessor initials

1 of 1

UV30574 9

Knowledge

Outcome 1

Be able to prepare for Indian head massage

You can: Portfolio reference /Assessor initials*

e. Describe salon requirements for preparing yourself, the client and work area

f. Describe the environmental conditions suitable for Indian head massage

g. Describe the different consultation techniques used to identify treatment objectives

h. Describe the importance of assessing the hair and scalp for any diseases and disorders prior to treatment

i. Explain how to select products, tools and equipment to suit client treatment needs

j. Explain the contra-indications that prevent or restrict Indian head massage

* Assessor initials to be inserted if orally questioned. Requirements highlighted in white are assessed in the external paper.

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Outcome 2



h. Explain how to communicate and behave in a professional manner

i. Describe health and safety working practices

j. Explain the importance of positioning yourself and the client correctly throughout the treatment

k. Explain the importance of using products, tools, equipment and techniques to suit client treatment need

l. Explain the effects and benefits of Indian head massage

m. Describe how treatments can be adapted to suit client treatment needs

n. State the contra-actions that may occur during and following treatments and how to respond

o. Explain the importance of completing the treatment to the satisfaction of the client

p. Explain the importance of completing treatment records

q. Explain the methods of evaluating the effectiveness of the treatment

r. Describe the aftercare advice that should be provided

s. Describe the structure and functions of the skins

t. Describe skin types, conditions, diseases and disorders

u. Describe the structure and function of the hair


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Outcome 2 (continued)

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v. Describe the structure of the neck, upper back and arms

w. Explain the position and action of the muscles in the upper back, neck and arms

x. Describe the structure, function and supply of the blood and lymph to the head


Outcome 1: Be able to prepare for Indian head massage treatments

Unit content

This section provides guidance on the recommended knowledge and skills required to enable you to achieve each of the learning outcomes in this unit. Your tutor/assessor will ensure you have the opportunity to cover all of the unit content.

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Management of health & safety at work: Cleaning up spillages, report slippery surfaces, remove report obstacles, good all round access to trolleys and equipment, sterilise or disinfect – tools, equipment, work surfaces, personal protective equipment.

Manual handling - moving stock, lifting, working heights, unpacking, posture, deportment, balance weight, preserve back, prevent slouching.

Towels - clean for every client, dirty towels in covered bin.

Liability insurance - employers, public, professional indemnity.

Reporting of injuries, diseases and dangerous occurrences - accident book, reporting diseases, local bye laws, code of conduct, risk assessment.

Regulations: Control of substances hazardous to health regulations; management of health and safety at work regulations; manual handling; personal protective equipment; reporting of injuries, diseases and dangerous occurrences regulations; workplace (health and welfare) regulations.

Hazards and risks: A hazard is something that has the potential to cause harm; a risk is the likelihood of a hazard happening.

Hazards: Something with potential to cause harm; requiring immediate legislation; level of responsibility; report; nominated personnel; duty to recognise / deal with hazards.

Equipment - only used for intended purpose, safe usage, handling, storage, cleaning, lifting, visual checks, worn, faulty, repairs, maintenance.

Examples of legislation and regulations relating to massage: London Local Authorities regulations require practitioners of massage to hold a ‘Special Treatments’ license, in the UK, the Medicines Act and the Consumer Protection Act may also be relevant to therapists providing massage services. The EU Cosmetics Directive may also be applicable, depending on the massage mediums used. This list is not exhaustive and learners and therapists are advised to seek advice from a professional association (such as FHT) with regard to regulatory requirements relating to massage.

Reasons for risk assessment: Staff, visitor, client health and safety, safe environment, minimising hazards and risks, requirement of legislation.

Hygiene:

General - disinfect work surfaces, cover cuts and abrasions, sanitise therapist hands before and after treatments, clean towels between client, dirty towels in covered bin, disposable towels, dispense products with a spatula, pump or spray, disposables used wherever possible, no smoking, personal hygiene, replace loose lids, uncapped bottle and pots.

Disposal of waste: Bin with a liner, spillages and unused chemicals, contaminated waste, hazardous waste,

Outcome 1: Be able to prepare for Indian head massage treatments (continued)

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environmental protection.

Therapist posture and deportment: Correct posture when sitting, correct posture with lifting, correct posture when carrying, working methods to avoid Repetitive Strain Injury (RSI), hand exercises, standing posture, even weight distribution, client comfort, maintain modesty, client correctly positioned to get maximum benefit from treatment, ensure therapist positioning delivers appropriate techniques, appropriate space between client and therapist, prevent injury, optimum results, allow for visual checks.

Client preparation: Protect client clothing, client comfort, privacy, modesty, client positioned correctly.

Communication: Verbal - speaking manner and tone, professional, supportive, respectful, sensitive to client, open questioning related to treatment. Non-verbal - eye contact, body language, listening.

Record keeping: Accurate appointment systems, stationery, loyalty, rewards, acknowledgement of occasions, consultation record keeping, contra-indications, signatures, refer to existing records, information clear and accurate, logical order, name, address, contact numbers, age range, reason for treatment, occupation, sport/hobbies, medical history, allergies/hypersensitivity, contact lenses, contra-actions, contra-indications, skin sensitivity tests, adaptations and modifications, recommendations, requirement, treatment plan, update record at the end of the end of the treatment, update at each visit, records maintained electronically, paper records.

Professional appearance: clean professional uniform, no jewellery, hair neatly tied back fringe secured, closed in footwear, make-up - light day make-up, personal hygiene and cleanliness – shower bath, cover cuts and abrasions, deodorant or antiperspirant, oral hygiene, clean teeth, fresh breath, nails – good condition and maintained, no piercings.

Professional ethical conduct: Polite, cheerful and friendly manner, friendly facial expressions, positive attitude, eye contact, open body language, client relations, confidentiality, respect for colleagues and competitors, avoid gossip, pride in work, punctuality, employer and client loyalty.

Consultation techniques: Client expectations and aftercare, client and therapist signatures, visual, manual, question, listen, client card reference. Use a range of related terminology linked to Indian head massage treatments.

Products, tools and equipment: Skin care products, couch, chair or stool, hair clip, comb, towels, massage oil and cream.

Environmental conditions: Lighting, heating, adequate ventilation, atmosphere.

Examples of contra-indications that may prevent treatment: During chemotherapy or radiotherapy, skin diseases and disorders, inflammation or swelling of the skin, hypersensitive skin, severe bruising, cuts and abrasions, broken skin.

Examples of contra-indications that may restrict treatment: Diabetes, epilepsy, high and low blood pressure, product allergies, sebaceous cysts, eczema, acne, medical conditions, minor bruising, minor eczema, minor psoriasis.

Outcome 2: Be able to provide Indian head treatments

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Massage mediums: Oil (organic-sesame, coconut, almond, olive, mustard), cream.

Tools: Hair clip/band, hair comb (brush client’s hair before and after, use for detangling).

Equipment: Towels (protect client clothing), consumables, bin, bin liner, trolley, stool/chair, bowl, couch, head band, magnifying lamp, cotton wool, tissues, cotton buds, mirror, spatula.

Treatment techniques: Effleurage, petrissage, tapotement, frictions, vibrations, marma pressure points, chakras balancing.

Client treatment needs: Over-clothing, clients clothing removed, relaxation, uplifting, tension and stress relief, sense of wellbeing, improved hair and scalp condition.

Aftercare advice: Restrictions after treatment, balanced diet, water intake, future treatment recommendations, product recommendations, relaxation methods, frequency of treatment, stimulants (alcohol, smoking), hair and scalp care, rest period, contra-actions.

Possible benefits: Relaxation, uplifting, wellbeing, sleep patterns, improved circulation (blood and lymph), skin and hair condition improved, joint mobility, eases aches and pains, tension, headaches, chakras, energy levels.

Possible physiological effects: Improved muscle tone and cellular regeneration, increased joint mobility, improved circulation, improved lymphatic circulation, stimulation of sensory nerve endings, sebaceous and sudoriferous glands stimulated, stimulation of hair growth, improved scalp and hair condition.

Possible psychological effects: Relaxation, stress relief, anxiety relief, relieves tension, improved concentration by stimulation of blood flow to the brain, increased energy levels.

Adaptations to treatment: Female/ male clients, firmer, long hair/short hair/bald clients, young/mature client.

Treatment modification: Massage mediums (selected to suit skin or scalp condition), slack muscles (stimulating massage movements), excess weight (stimulating movements over adipose tissue), relaxation (slow, lots of effleurage movements), tight muscles (slow rhythmical stretching movements, oil chosen dependant on client’s needs).

Examples of possible contra-actions: Headache, tiredness, light headedness- glass of water, first aid treatment if required.

Allergic reaction: Remove product, apply cold compress, seek medical advice if persists.

Skin:

Epidermis - basal cell layer (stratum germinativum), prickle cell layer (stratum spinosum), granular layer (stratum granulosum), clear layer (stratum lucidum), horny layer (stratum corneum)

Dermis - blood and lymph supply, fibroblasts - collagen, elastin, hair, sebaceous glands, arrector pili muscle, dermal papilla, sweat glands-eccrine and apocrine, sensory nerve endings

Hypodermis - subcutaneous layer, adipose tissue, adipocytes.

Outcome 2: Be able to provide Indian head treatments (continued)

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Functions of the skin - protection, heat regulation, absorption, secretion, elimination, sensation, formation of Vitamin D, melanin production, process of keratinisation.

Skin types: Normal, oily, dry.

Skin conditions: Mature, sensitive, dehydrated.

Examples of skin diseases and disorders:

Congenital - eczema, psoriasis.

Bacterial - acne vulgaris, acne rosacea, folliculitis, boils (furuncles), impetigo.

Viral - warts, verruca, herpes simplex (HSV), herpes zoster.

Fungal - tinea (pedis, corporis, ungium).

Infestations - scabies, pediculosis (capitas, pubis).

Pigmentation - vitiligo, albinism, chloasma, ephelides, lentigo, papilloma, naevae, port wine stains.

Others: Basal cell carcinoma, squamous cell carcinoma, malignant melanomas.

Hair:

Structure - arrector pili muscle, hair follicle, inner root sheath (henle’s layer, huxley’s layer, cuticle layer), outer root sheath, vitreous membrane, connective tissue sheath, root (bulb /matrix, dermal papilla), sebaceous gland, shaft (medulla, cortex, cuticle).

Functions - insulation and protection.

Position of bones: Shoulder girdle (clavicle, scapula), skull (frontal, occipital, parietal, sphenoid, ethmoid, temporal, nasal, zygomatic, maxilla, mandible,

lacrimal, turbinator, palatine, vomer, hyoid).

Muscle actions: Contraction, relaxation, attachment, movement (flexion, extension, abduction, adduction, supination, pronation, rotation, circumduction, inversion, eversion, plantarflexion, dorsiflexion), tone, tension, fatigue.

Muscles of the head, face, neck: Buccinator, corrugator, depressor labii anguli, depressor labii inferioris, frontalis, levator anguli oris, levator labii superioris, levator palpebrae, levator scapula, masseter, mentalis, nasalis, occipitalis, orbicularis oculi, orsicularis oris, platysma, procerus, pterygoids, risorius, sterno cleido mastoid, temporalis, zygomaticus.

Circulatory system (functions): Transport, regulation, protection.

Circulatory system (structure): Arteries (internal and external carotid – occipital, temporal, facial), veins (internal and external jugular – occipital, temporal, subclavian), capillaries, heart, blood composition (erythrocytes, leucocytes, thrombocytes, plasma), pulmonary circulation, general/systemic circulation.

Lymphatic system:

Functions - Fluid distribution, fighting infection, transport of fat. Lymph node (filters toxins, clean lymphatic fluid, antibodies and anti toxins, produce lymphocytes).

Structure - Occipital, mastoid, superficial cervical, deep cervical, parotid, buccal, submental, submandibular.

provide indian head massage - vtct · complementary therapy and sport and active ... provide indian...

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