proposed solutions (recommendations, policies, etc)
TRANSCRIPT
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PROPOSED SOLUTIONS
Objectives
This proposed accounting system and policies aim:
1.
To ensure proper documentation of the whole business
operations.
2.
To provide a clear and defined accounting systems for Polaris
Power Engineering’s operations.
3.
To ensure timely and complete recording of financial and
non-financial transactions.
4.
To establish a detailed chart of accounts that will serve as a
basis in creating the financial statements.
5.
To ensure strong security controls over assets.
6.
To ensure that all policies and procedures for every
transactions are being followed.
7.
To ensure that proper internal controls are being
implemented in the company’s whole accounting system.
8.
To propose a well-defined organizational chart.
9.
To appropriately segregate the duties and responsibilities of
each employee in the whole business operations in order to
establish accountability.
10.
To be able to deliver a consistent good quality service to all
its customers.
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General Recommendations
1.
Provide proper and clear policies regarding:
a.
Sales Returns
b.
Sales Discounts
c.
Credit
d.
Purchasing
e.
Inventory Management
f.
Cash Disbursement
g.
Petty Cash Fund
h.
Bank Deposits
i.
Employee Absences, Overtime and Undertime
j. Employee Hiring and Termination
2.
Make a new organizational chart that will establish proper roles,
responsibilities and segregation of duties.
3.
Provide proper documentation on all transactions to acquire
evidence and audit trails.
4.
Establish proper segregation of major categories of inventories
in the warehouse to promote increased efficiency in the work of
warehousemen.
5.
Restructuring of the offices for clear distinction of departments
and employees under the departments.
6.
Establish a proper automated accounting system.
7. Establish a mission and vision statement for the company.
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8.
Establish employment benefits for the employees (Pag-ibig,
PhilHealth, and SSS).
9.
Change logo of the company since a service engineering
company named Polaris Engineering, Inc. located at 212 Pine
St., Lake Charles, Southwest Louisiana, United States has
almost the same logo (visit the website: www.polarisengr.com).
Advantages and Disadvantages
Upon implementation of this proposed accounting system, the
following are the advantages:
1.
It will correct or reinforce the existing internal controls of the
company. The existing internal controls will be strengthened
and the areas where internal controls are not found will be
secured.
2.
It will lessen, if not, minimize the likelihoods of fraud and
embezzlements due to overlapping of responsibilities.
3.
It will help improve the implementation of policies and
procedures present in the company. Proper policies and
procedures will help avoid conflicts within the organization
4.
It will increase the effectiveness and efficiency of all its
business operations.
5.
Through proper documentation, it is easier to verify the
validity of the transactions entered into by the company.
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6.
There will be an established chart of accounts which will
guide in the application of accounting policies, recording of
transaction and generating financial statements
7.
With proper segregation of duties among the employees, it
will increase their accountability over their responsibilities.
Notwithstanding the advantages mentioned earlier, the following
are the setbacks with the proposed accounting system:
1.
It can be more costly for the business since new personnel
may have to hired, additional training may have to be done,
and existing procedures may have to be restructured.
2.
It may take time before employees will be able to adjust with
the changes brought about by the implementation of the
proposed accounting systems.
3.
Employees might resist to adapt new policies
4. The implementation of the new system will require additional
time
5.
Confusion of roles and responsibilities will possibly arise
especially for those employees who had routine jobs
6.
Additional costs will be incurred to implement the proposed
changes
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Policies
Sales Returns
Refund
Wholesale
1.
Return of items purchased from Polaris Power
Engineering must be made within 15 days. Returns
will no longer be entertained after 15 days from date of
purchase.
2.
The customer must present the Sales Invoice (SI)
together with the item. No Sales Invoice (SI), no
return.
3.
Return of items must be in original packing, carton,
manuals and accessories and most of all the pump,
parts or items must look "brand new" to make it
acceptable.
4.
The customer should inform the dealer regarding the
items to be returned, then if the returned items are
received by the dealer and if found to be acceptable,
Credit Memo will be issued.
5.
The Credit Memo will be reflected on the next billing.
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Retail
1.
Return of items purchased from Polaris Power
Engineering must be made within seven (7) days.
Returns will no longer be entertained after seven (7)
days from date of purchase.
2.
The customer must present the Sales Invoice (SI)
together with the item. No Sales Invoice (SI), no
return.
3.
Return of items must be in original packing, carton,
manuals and accessories and most of all the pump,
parts or items must look "brand new" to make it
acceptable.
4.
Item is accepted for refund or replacement if it is
verified by a Warehouseman to be defective who then
prepares report as to the cause of the defect (factory or
handling) to be submitted to General Manager.
5.
Item returned in exchange for another item is accepted
but not subject to refund. It can be replaced with item
of the same price or item with a higher price subject to
additional payment.
6.
For the same item replacement, no need to issue
another Sales Invoice. Customer acknowledges on the
receipt that item is replaced.
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7.
A Return Slip (RS) is issued for every item returned
and received from the customer.
8.
For big items, such as aircon pump, transformer,
water tank, etc., dealer must be informed. If dealer
accepts the returned items, replacement or refund is
then processed.
Form(s) Involved:
i.
Return Slip
Replacement
General Terms & Conditions
1.
Replacement can only be granted the customer
presents the proof of purchase consisting of original
invoice or sales slip indicating the date of purchase,
model and serial no. of the item. Polaris Power
Engineering reserves the right to refuse replacement if
the proof of purchase cannot be provided by the
customer. Polaris Power Engineering obligations are
limited to the replacement of the item itself.
2.
Repairs must not be carried out by any repair shops.
Replacement will be void if a repair has been
attempted. Polaris Power Engineering shall not be
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liable for reimbursements, claims and damages that
may result from the unauthorized repair of the item.
3.
The replacement is not applicable to cases other than
defects in material, design and workmanship.
4.
The replacement does not cover the following:
a.
Periodic checks, maintenance, repair and
replacement of parts due to normal wear and
tear.
b.
Abuse or misuse, including but not solely
limited to the failure to use the item for its
normal purposes or in accordance with the
instructions on usage.
c.
Failure of the item arising from incorrect
installation or use not consistent with the
instructions and technical or safety standards
prescribed in the item user manual.
d.
Accidents, acts of God, lightning, water, fire,
public disturbances, improper ventilation,
voltage fluctuations or any cause beyond the
control of Polaris Power Engineering.
e.
Unauthorized modifications carried out to the
item in order to comply with local technical
standards
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5.
This replacement does not affect the consumers'
statutory rights nor the consumers' rights.
6.
This replacement will be the purchasers' sole and
exclusive remedy and neither Polaris Power
Engineering shall be liable for any incidental or
consequential damages.
7.
The above policies are for replacement service and the
customer will be responsible for any costs associated
with no replacement conditions. Polaris Power
Engineering reserves the right to make final decisions
regarding problem determination and the appropriate
service option. Some limitations and restrictions apply
and these policies are subject to change without prior
notice.
Sales Discounts
Establishing a written sales discount policy would create a more
organized flow of transactions in the business. Moreover, it gives an
easier track of transactions because of the standards being followed. A
guide to making the Sales Discount Policy is the following:
1.
There must be a set of amount threshold as to which discounts
could be given to customers. Moreover, there should be an
authorized personnel in granting discounts, based on the total
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amount of purchase of the customer. The amount threshold will
then be based to the sound judgment and experience of the
business. An example of which would be: If the sales is between
P50, 000 - P 100, 000, the discount could be granted by the Sales
Supervisor. If it is P100, 000 worth of purchase, then the granting
of sales discount will then be decided by the General Manager.
2.
The business also needs to come up with a consideration
that should be given to customers before granting
discounts. There must only be a prescribed range of
percentage as to which discounts will be given. A published
list of this should be determined by the Finance and
Administration Head.
Credit
Polaris Power Engineering should establish a credit policy for its
customers. In addition, the business should publish this credit policy
and be known among the salesperson. Standardizing the credit policy
would result to a more efficient and controlled process of transactions.
As a guide in making the policy, here is the group’s recommendation:
1.
Polaris Electrical Engineering should establish credit standards,
which involves decisions on how much credit risk to assume.
That is, the management, based on their sound judgement and
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through experience, should set amount threshold that would
serve as the basis on granting credit from customers.
2.
Determine credit standards for which involves a company
evaluating the credit worthiness of an individual or business.
This is done by contacting banks regarding the credit rating of
the individual or the business. Another method would be to
check the financial statements of the company and compute the
necessary ratios, such as assets-to-liabilities ratio.
3.
The business must decide on the length of the period before
payment must be made and whether or not they will offer a
discount for early payments.
4.
Establish a collection agreement.
5.
This will all be done and verified by the Finance and
Administration Head.
Purchasing
All purchases shall be made by the Asst. General Manager through
the purchasing department.
General Purchasing
1.
Inventory requests shall be accomplished through an official
Purchase Requisition Form.
2.
Official Purchase Order Forms shall be accomplished in
three (3) copies by the Purchasing Clerk, with each copy to
https://www.boundless.com/finance/definition/periodhttps://www.boundless.com/finance/definition/discounthttps://www.boundless.com/finance/definition/collection-policyhttps://www.boundless.com/finance/definition/collection-policyhttps://www.boundless.com/finance/definition/discounthttps://www.boundless.com/finance/definition/period
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be kept by the Purchasing Clerk, Bookkeeper and
Warehousemen (blind copy).
3.
Purchase Orders must be authorized by no less than the
General Manager.
4.
The Warehousemen shall not make purchases, they shall
only fill up the official Purchase Requisition Forms for
requests of inventory when the stocks are low.
5.
Both Purchase Requisition Forms and Purchase Order
Forms shall provide a space for the date of accomplishment
to be indicated and shall be pre-numbered to facilitate their
filing.
Form(s) Involved
i.
Purchase Requisition Form
ii.
Purchase Order Form
Planned Purchases
1.
Orders to suppliers shall be based on a purchase plan
budgeted based on an estimation of an incoming month’s
sales, while properly considering contributing factors such
as nature of inventory to be ordered, the proximity of
supplies, minimum inventory levels and the like.
2.
Planned purchases shall be acquired from approved vendors
only. A vendor list must be maintained to facilitate the
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ordering process. This vendor list shall contain, at a
minimum, information on vendor trade name, address,
nature of inventory acquired from it, contact details and
payment terms.
3.
The Receiving Reports that accompany orders received by
the Warehouseman shall only be signed after adequate
inspection or quality and correctness of items received and
reconciliation with the Purchase Order corresponding to the
order.
Form(s) Involved
i.
Purchase Requisition Form
ii.
Purchase Order Form
iii.
Charged Invoice
iv.
Sales Invoice
v. Packing List
vi.
Waybill
vii.
Receiving Report
Inventory Management
1.
A minimum inventory level for every material single or
classes of inventory must be formally set, which may also be
referred to as buffer inventory. This level shall be agreed by
management as advised by the supervisor in the Warehouse.
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2.
The minimum inventory levels must be maintained with
purchase levels adjusted accordingly to replenish
unanticipated consumption of inventory beyond minimum
levels.
3.
Purchase requests must be drafted only after sufficient prior
reference to existing inventory levels to avoid overstocking.
4.
Documentation for received orders must be accomplished
immediately upon receipt and before transfer of the same to
the respective storage areas.
5. Documentation is inputted and kept. Essential information
must be disclosed. This record of purchases shall be updated
upon every receipt of orders and shall be furnished to
appropriate parties to facilitate control and financial
reporting procedures.
6.
After the goods are received and signed by the
warehouseman:
a.
Receiving Reports should be surrendered to the
Purchasing Clerk promptly after receiving procedures
are concluded.
b.
The Receiving Report is signed by the Supervisor of the
warehouse before given to Purchasing Clerk.
c.
The Accounts Payable Clerk issues check or cash for
payment to supplier.
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7.
Sufficient controls to safeguard inventory must be
established.
8.
FIFO system is adopted in controlling inventory flow and a
perpetual inventory system is implemented.
Disbursements
1.
All disbursements are paid by check except those which are paid
from the Petty Cash Fund.
2.
Each check prepared is covered by a pre-numbered CV.
3.
All CVs should be properly supported. The Bookkeeper reviews and
checks the validity of the CV and its supporting documents.
4.
CVs shall be forwarded to the Finance and Administration Head for
approval. The check shall be forwarded to the General Manager for
signing.
5.
Upon release of checks, the Accounts Payable Clerk will check if
the payee has signed all copies of CVs and its supporting
documents indicating therein the date of payments.
6.
CV will be signed by the payee/authorized representative to
acknowledge the receipt of payment upon release of check.
Check Disbursements
1.
All expenses to be paid using checks shall be initiated using
a Check Voucher prepared by the Accounts Payable Clerk.
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2.
The Bookkeeper shall record a corresponding expense and
liability upon acceptance of the bill.
3.
The Check Voucher must be approved by the Finance and
Administration Head and the check should be signed by the
General Manager.
4.
The Accounts Payable Clerk shall make a Check Voucher for
all Check Disbursements.
5.
The Bookkeeper shall have a duplicate copy of Check
Voucher which will be used for bookkeeping.
Control of Checks
1.
All checks are issued in their proper numerical sequence.
2.
All checks are prepared based on the properly approved
CVs, duly verified by Bookkeeper, approved by the
Finance and Administration Head, and signed by the
General Manager.
3.
The check is always payable to a specific person or entity.
4.
Unused check booklets will be under the custody of the
Accounts Payable Clerk. Under no circumstances such
check booklets be made available to any authorized
persons.
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5.
Voided, spoiled and cancelled checks shall be marked
cancelled and attached to the corresponding checkbook
for subsequent inspection and reconciliation.
Signing and Countersigning of Checks
1.
The check when presented for approval should be
supported by corresponding approved CV and supporting
documents.
2.
All checks shall be signed and countersigned by the
authorized signatories: the Finance and Administration
Head for approval and the General Manager for the official
signing.
3.
Signing or countersigning of blank checks in advance is
strictly prohibited.
Bank Reconciliation
1.
To determine the accuracy of the cash in bank account
balance, a reconciliation of the book and bank balances is
done monthly by the Bookkeeper.
2.
The bank reconciliation statement especially the
reconciling items are reviewed by the General Manager.
Unrecorded bank charge and credits, if valid, should be
recorded in the books.
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3.
Posting errors committed by the bank immediately
communicated to the bank.
Forms and Persons/Unit Involved
Forms:
i.
Check Voucher (CV)
ii.
Bank Reconciliation Statement
Petty Cash Fund
Main Features
Petty Cash System and Custodianship
1.
A petty cash fund is setup to take care of minor
disbursements, usually consisting of day to day
expenses involving small amounts. The amount of PCF
is limited to 1,000 pesos only. The Head Cashier shall
not use his/her collection for the day for the Petty
Cash Fund.
2.
The funds are maintained on imprest system. At any
time the total cash on hand and the unreplenished
disbursements should be equal to the amount of the
fund.
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3.
The funds are in the custody of the Head Cashier.
Access to, and responsibility, for each of the funds are
limited to the respective custodian.
4.
Each of the funds is kept in a separate box. If one
custodian is responsible for two or more funds these
should be physically segregated.
5.
Only the Head Cashier shall have custody of the Petty
Cash Fund.
6.
The Head Cashier shall verify the need for the expense
before issuing a Petty Cash Voucher.
7.
All receipts from using the Petty Cash shall be
accompanied by a Petty Cash Voucher signed by the
Head Cashier.
8.
Petty Cash Vouchers shall be pre-numbered and
released in sequential order.
9.
All Petty Cash Disbursements shall be liquated by the
Head Cashier.
The Petty Cash Voucher
1.
Each of the funds is kept in a separate box. If one
custodian is responsible for two or more funds these
should be physically segregated.
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2.
A petty cash voucher (PCV) is required for
disbursements from the Petty Cash Fund. The
approval and signing of the Petty Cash Voucher is
directly through the General Manager.
3.
PCVs and CVS are approved by the General Manager
and Head Cashier before any payment is made.
Supporting documents, if any are attached to the
corresponding PCV.
4.
After payment, the PCV and CV and its supporting
documents are numbered and stamped paid with the
date of payment noted thereon in ink.
Restrictions on Disbursements
1.
Each payment from the funds is limited to a certain
amount in accordance with the policies implemented.
Any disbursement more than this amount is made by
check.
2.
Enchasing of checks from the fund is prohibited.
Petty Cash and Revolving Funds Replenishment
The Head Cashier requests for replenishment, when
the runs low and insufficient to cover petty
expenses by preparing Replenishment Summary
Form for Petty Cash as the case may be.
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Surprise Count
From time to time, the Internal Auditor conducts
surprise counts of the PCF and prepares a report to
the General Manager, copy furnished the manager
regarding the results of the count.
Forms and Persons/Unit Involved
Forms:
i.
Petty Cash Voucher (PCV)
ii.
Petty Cash Replenishment Form (PCRF)
Bank Deposits
1.
All cash collections for the day shall be deposited to the bank
immediately.
2.
Should the bank be closed at the end of the collection, the money
shall be kept in a safe and secure cash vault and it shall be
properly locked. It shall then be deposited at the earliest time
possible the following banking day.
Employee Policies
Work Rules and Regulations
1.
Customers should be the priority at all times. They must be
greeted politely with welcoming expressions.
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2.
Customers should be accommodated at all times and they
should be given due assistance when they are in need.
3.
Customer queries should be answered in a respectful and
courteous manner. Suggestions should also be taken in and
raised to management especially when they are serious
matters.
4.
Be happy in the things being done and experience how to
share that happiness to others – co-workers and customers
alike.
5. All must work as a team helping out each other, but with
due observance of segregation of duties.
6.
Everyone must be accountable to everyone in his work.
Dress Code
It is the responsibility of every employee employed by the
organization to abide by the specified dress code required. How the
employee looks affect largely the company image that’s why it is of
utmost importance for employees to dress rightly and
appropriately. Employees not in the prescribed uniform would be
dealt with properly. Such instances may result to penalties.
Moral Ethical
1.
Employees are prohibited from exposing or revealing
confidential information relating to the business. They also
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are not allowed to use company-related information for
personal gain.
2.
Use of offensive words by an employee to another
employee is strictly not allowed. Courtesy must be
extended to every employee.
3.
Pornography and indecent displays are not allowed.
4.
Involvement in gossips and trivialities are strictly not
tolerated.
5.
Employees are prohibited from having another job or
business involvement in any other businesses/activities that
can be considered competitors of the business.
6.
Items/objects that were left by customers and found by the
employees should be kept awaiting retrieval from the owner.
7.
Conflicts of interest must be avoided by the employees. Any
matter which the employee thinks may conflict with his/her
duties and responsibilities to the business should be
consulted with the human resource supervisor.
Absences
The Supervisor is responsible for maintaining attendance
records to determine if an employee’s absence or lateness
exceeds the guidelines of this policy.
The employee should keep a Time Card of himself/herself.
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Employees are expected to be in their respective work station
at the starting time specified by the company. Work activity
should commence at starting times and continue until the
normal designated stopping times for breaks, lunch, or the
end of work.
In the event of absence or tardiness from work, the employee
is required to report the absence to the company’s
management. When reporting absence, the employee must
communicate his/her intention to be absent or late and the
reason for such at least an hour before work starts to the
General Manager, or other designated individual as specified
by management.
The company reserves the right to require an employee to
submit a physician’s/medical certificate in the event of
repeated absences for the medical reasons or in the event of
medical absences exceeding three (3) days.
An employee’s request to leave work early may be considered
by the Supervisor or General Manager. Approval of such
absences should be based upon the urgency of the reason
for absence and department staffing needs. As a general
guide, early leaving should not exceed one (1) instance per
month or five (5) instances in a calendar year.
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In the event an employee is absent for three (3) days or more
without prior notice or approval, such absence is viewed as
job abandonment. The employee is then separated from
employment as a voluntary quit.
Excessive absenteeism is defined as two (2) or more
instances of unexcused absence in a calendar month. Such
excessive absenteeism is subject to corrective discipline. Any
eight (8) instances of unexcused absenteeism in a calendar
year are considered grounds for discharge.
Tardiness
Excessive tardiness shall be subjected to corrective discipline
or termination. Excessive tardiness is defined as five (5) or
more instance of lateness in a calendar month and is subject
to corrective discipline. Any 12 instances of lateness in a
calendar year are considered grounds for discharge.
Undertime
Undertime work on any particular day shall not be offset by
overtime work on any other day.
Employee should inform the General Manager of his/her
intent to work under time with a valid reason.
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The General Manager should assess the validity of the
reason before giving any approval to the employee’s intent to
work undertime.
If the reason is not valid and therefore not approved by the
General Manager, the Payroll Clerk should deduct the
number hours he did not work from his weekly salary.
Evaluation of Employees
Evaluation should be done to the newly hired employees after one
(1) month for relievers and trainees. For the rank and file, supervisory
and other job position present, evaluation is conducted every third (3rd)
and fifth (5th) month from the date hired.
Hiring of Employees
Recruitment
Referrals from trustworthy associates, employees, or
partners will serve as a basis for potential people to recruit
for any available job.
o Advantage: Less or No recruitment cost
o
Disadvantage: Existing employees tend to be biased in
recommending potential employee for the available job
position.
Cooperate with DOLE
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The contract of employment is an agreement between the
newly hired and the company. As such, the employer must
clarify any unclear matters for the newly hired presented in
the contract. Questions and clarifications should be
entertained by the employer.
Hiring
Only qualified employees must be hired for job vacancies.
Both job description and specification must be complied.
Document/Paper Requirements
o Job Applicants are expected to submit the following
directly to the company’s office:
o Application Letter
o TOR (Transcript of Records)
o NBI Clearance
o Resume
The Human Resources personnel checks the completeness of
the documents submitted by the applicant and reviews it.
Interview
The Human Resources Manager shall schedule and conduct
an interview for the selected applicants. This process enables
the interviewer to assess further the validity of the
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information in the resume submitted by the applicant and
know more about the candidate’s competencies and future
goals.
The interviewer shall examine the applicant’s previous work
experience and his/her flexibility in work to determine if all
his/her experiences, skills and attitude fits the vacant job
position.
At the end of all applicant interviews, the Human Resources
Manager shall select a few applicants who submitted all the
requirements and excelled in the interview to be a candidate
for the available job.
Background Check
The Human Resources Manager shall conduct a background
check on the applicants through follow-ups in the
candidates’ references to confirm their assertions about
themselves.
Hiring Proper
The Human Resources Manager shall choose the best
applicant fit for the vacant position. He/she shall call or
send an employment letter through e-mail to the chosen
applicant informing the acceptance, start date to work,
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wage/salary, and other necessary information. In addition,
Human Resources Manager should call or e-mail the other
applicants not accepted to inform them the denial of their
application.
The applicant must furnish the necessary papers and fill up
employee information sheet.
Newly hired employees must be properly oriented with the
existing rules and regulations and the nature of work. They
must be trained as well to be fully equipped in performing
their work.
The new employee shall be on probation for six (6) months
and have their performance under observation. After six (6)
months, if the management is satisfied with the employee’s
work performance and dedication, the newly hired employee
will then be an official regular employee.
Retirement/Termination of Employees
Involuntary Termination
In cases of regular employment, the employer shall not
terminate the services of an employee except for a just cause. The
following are considered to be a just cause for terminating one’s
employment:
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Serious misconduct or willful disobedience by the employee
of the lawful orders of his employer or representative in
connection with his work;
Gross and habitual neglect by the employee of his duties;
Fraud or willful breach by the employee of the trust reposed
in him by his employer or duly authorized representative;
Commission of a crime or offense by the employee against
the person of his employer or any immediate member of his
family or his duly authorized representatives; and
Other causes analogous to the foregoing or similar causes.
The procedure for termination due to just causes (Twin
Notice Rule)
1.
The employee will be serve a First Written Notice
containing the specific ground/s for termination and a
directive that they are given the opportunity to submit
their written explanation within a reasonable period.
2.
After serving the first notice, the employer should
schedule and conduct a hearing or conference wherein
the employee/s will be given the opportunity to:
a)
Explain and clarify their defense to the charge
against them;
b)
Present evidence in support of their defense; and
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c)
Rebut the evidence presented against them by the
management.
After determining that termination of employment is
justified, the employer shall serve the employees a Written Notice
of Termination indicating that:
a)
All circumstances involving the charge against the
employees have been considered; and
b)
Grounds have been established to justify the
severance of their employment.
If in the event of employee breaks the TRUST of the employer
about money matters, the employee will be terminated immediately
upon discovery. These acts include: (1) falsification of documents;
(2) theft of money and/or valuable possessions; and, (3) swindling.
The employer may also terminate the employment of any
employee due to the installation of labor-saving devices,
redundancy, retrenchment to prevent losses or the closing or
cessation of operation of the establishment or undertaking by
serving a written notice on the workers and the Ministry of Labor
and Employment or DOLE at least one (1) month before the
intended date thereof.
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In case of termination due to the installation of labor-saving
devices or redundancy, the worker affected thereby shall be
entitled to a separation pay equivalent to at least his one (1) month
pay or to at least one (1) month pay for every year of service,
whichever is higher.
In case of retrenchment to prevent losses and in cases of
closures or cessation of operations of establishment or undertaking
not due to serious business losses or financial reverses, the
separation pay shall be equivalent to one (1) month pay or at least
one-half (1/2) month pay for every year of service, whichever is
higher. A fraction of at least six (6) months shall be considered one
(1) whole year.
An employer may terminate the services of an employee who
has been found to be suffering from any disease and whose
continued employment is prohibited by law or is prejudicial to his
health as well as to the health of his co-employees: Provided, That
he is paid separation pay equivalent to at least one (1) month
salary or to one-half (1/2) month salary for every year of service,
whichever is greater, a fraction of at least six (6) months being
considered as one (1) whole year.
An employee who is unjustly dismissed from work shall be
entitled to reinstatement without loss of seniority rights and other
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privileges and to his full backwages, inclusive of allowances, and to
his other benefits or their monetary equivalent computed from the
time his compensation was withheld from him up to the time of his
actual reinstatement.
Voluntary Termination/Retirement
An employee may terminate without just cause the
employee-employer relationship by serving a written notice on the
employer at least one (1) month in advance. The employer upon
whom no such notice was served may hold the employee liable for
damages.
An employee may put an end to the relationship without
serving any notice on the employer for any of the following just
causes:
Serious insult by the employer or his representative on
the honor and person of the employee;
Inhuman and unbearable treatment accorded the
employee by the employer or his representative;
Commission of a crime or offense by the employer or his
representative against the person of the employee or any
of the immediate members of his family; and
Other causes analogous to any of the foregoing
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Organizational Chart
The group has presented a recommended organizational chart
taking into consideration what has been practiced by the organization
and answering the needs of the organization.
First is the group only retained the HR manager, assuming that
the same person will become the head of the payroll clerk. The group
then added to the functions under the Finance & Administration, the IT
personnel function.
The Inventory function is transferred to the Purchasing
Department since these two functions connect with each other.
The Credit and Collection function has been added with the
General Clerk since the presence of such position is practiced in the
organization.
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OWNERS
INTERNAL
AUDITOR
GENERAL MANAGER
SALES
OPERATIONS
TECHNICAL
CUSTOMER SERVICE
SUPPORT
SERVICEPURCHASING
WHOLESALE
RETAIL
ELECTRICAL
AIRCON
PLUMBING
CARPENTRY
ELECTRICAL
PLANS
TOOL KEEPER
WAREHOUSE
LOGISTICS
INVENTORY
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TREASURY
FINANCE &
ADMINISTRATION
CREDIT
COLLECTION
ACCOUNTING
CASHIERS AR CLERK
COLLECTION
GENERAL CLERK
AP CLERK
BOOKKEEPER
FINANCIAL
REPORTINGCOLLECTORS
PAYROLL CLERK
HUMAN
RESOURCE
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Job Qualification and Job Description
General Manager
Job Qualifications
Preferably a graduate of electrical engineering or any business
course
Excellent communication and leadership skills
At least five (5) years’ experience in the same line of business
Accustomed with the operations of the business
Capable of working with pressure
Good problem-solving skills
Strong interpersonal and negotiation skills
Proven working experience as purchasing manager
Familiarity with sourcing and vendor management
Interest in market dynamics along with business sense
A knack for negotiation and networking
Ability to gather and analyze data and to work with figures
Strong leadership capabilities
Job Descriptions
Carries out the corporate strategic plan
Oversees the day-to-day operations of the retail and wholesale
sales
Works closely with the finance/operations head
Signs the check disbursements and purchase order
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Involves in the screening of applicants
Develop, lead and execute purchasing strategies
Track and report key functional metrics to reduce expenses and
improve effectiveness
Craft negotiation strategies and close deals with optimal terms
Partner with stakeholders to ensure clear requirements
documentation
Forecast price and market trends to identify changes of balance in
buyer-supplier power
Perform cost and scenario analysis, and benchmarking
Assess, manage and mitigate risks
Seek and partner with reliable vendors and suppliers
Determine quantity and timing of deliveries
Monitor and forecast upcoming levels of demand
Internal Auditor
Job Qualifications
Proven working experience as Internal Auditor
Proven knowledge of auditing standards and procedures, laws,
rules and regulations
High attention to detail and excellent analytical skills
Good reporting and research skills
Sound independent judgment
Has thoroughness
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Literate with the financial software
BS degree in Accounting or Finance
Job Descriptions
Perform and control the full audit cycle including risk management
and control management over operations’ effectiveness, financial
reliability and compliance with all applicable directives and
regulations
Determine internal audit scope and develop annual plans
Obtain, analyze and evaluate accounting documentation, previous
reports, data, flowcharts
Prepare and present reports that reflect audit’s results and
document process
Act as an objective source of independent advice to ensure validity,
legality and goal achievement
Identify loopholes and recommend risk aversion measures and cost
savings
Maintain open communication with management and finance
committee
Document process and prepare audit findings memorandum
Conduct follow up audits to monitor management’s interventions
Engage to continuous knowledge development regarding sector ’s
rules, regulations, best practices, tools, techniques and
performance standards
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Sales Supervisor
Job Qualifications
A Degree holder with emphasis on sales or marketing or business.
Excellent selling skills, including closing ability, strong negotiation,
as well as excellent people skills
Ability to multi-task
Minimum of one or two year’s sales experience.
Excellent communication skills
Strong organization skills
Job Description
Ensure pricing is correct
Work on store displays
Coach, train, counsel, recruit and discipline employees
Evaluate on-the-job performance of sales team
Identify future and current trends that appeal to consumers
Ensure merchandise ready to be displayed clean.
. Ensure items are in stock and maintain inventory
Keep up with fluctuating demand and supply
Ensure promotions are in with company’s standards
Monitor local competitors
Organize sales staff schedules
Assist sales staff in achieving sales targets
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Handle customer complaints, questions and issues
Wholesale Salesperson
Job Qualifications
Has a degree level that varies from a high school diploma to a
bachelor's degree
Excellent communication skills
Has previous sales experience that may be beneficial for sales
representatives
Has customer service and interpersonal skills, stamina and self-
confidence
Job Descriptions
Contact new and existing customers to discuss their needs and to
explain how specific products and services can meet these needs
Help customers select products based on the customers' needs,
product specifications, and regulations
Emphasize product features based on analyses of customers'
needs and on technical knowledge of product capabilities and
limitations
Answer customers' questions about prices, availability, and
product uses
Negotiate prices and terms of sale and service agreements
Prepare sales contracts and submit orders for processing
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Follow up with customers to make sure they are satisfied with
their purchases and to answer any questions or concerns
Retail Salesperson
Job Qualifications
High school diploma or equivalent preferred
Knowledge of customer service principles and processes
Knowledge of sales principles
Relevant product knowledge and training
Experience in a retail, customer service or sales environment
Basic business administration knowledge
Job Descriptions
Find out the customer's needs
Recommend, select and help locate the right merchandise
Describe a product's features and benefits
Demonstrate use and operation of the product
Answer customer queries
Make suggestions and encourage purchase of products
Provide information about warranties, manufacturing
specifications, care and maintenance of merchandise and delivery
options
Provide information about financing available
Receive and process cash
Prepare receipts
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Bag or package purchases
Arrange and display merchandise in store
Technical Customer Service Supervisor
Job Qualification
Has a sufficient level of education and training in the field of work
Has an experience as a technician
Has technical expertise
Job Description
Resolves defects of returned items
Electrical Supervisor
Job Qualification
Has an associate's or bachelor's degree in a technical or
engineering field
Has a related experience necessary for supervisor positions, along
with leadership and troubleshooting skills
Job Description
Plans wiring and installation of equipment and fixtures such as
motors, generators, switches, circuit breakers, and fuse boxes.
Inspects wiring and fixtures for conformance to company
specifications or local electrical codes
Studies production schedules and estimates worker hour
requirements for completion of job assignment.
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Interprets company policies to workers and enforces safety
regulations
Interprets specifications, blueprints, and job orders to workers,
and assigns duties
Air Conditioner Supervisor
Job Qualification
Has an associate or bachelor's degree in a technical or engineering
field
Has a related experience necessary for supervisor positions, along
with leadership and troubleshooting skills
Job Description
Reviews blueprints, installs air conditioning systems, tests systems
for proper functioning, performs emergency repairs, maintains
tools, orders supplies, and makes routine adjustments to maximize
operational efficiency
Recovers and properly disposes refrigerants when servicing air
conditioning equipment since refrigerants can be harmful to the
environment
Plumbing Supervisor
Job Qualification
Two years of plumbing and/or mechanical-pipefitting systems
experience, which includes one year of supervisory experience
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Knowledge of the tools, equipment, and materials common to the
plumbing trade
Knowledge of applicable plumbing codes
Knowledge of supervisory principles, practices, and techniques.
Knowledge of the mechanics of operation of equipment such as
pumps, boilers, heaters, and other plumbing components
Skill in the installation, repair, and maintenance of all types of
plumbing systems
Skill in both verbal and written communication
Skill in estimating time and materials common to the trade
Job Description
Supervises, assigns, and coordinates the work activities of
subordinates
Plans and develops work schedules, equipment usage schedules,
priority of plumbing expenditures, and procedures for plumbing
systems maintenance
Estimates material and labor
Monitors the acquisition and use of materials
Trains or informs employees of new work methods or procedures,
changes in safety regulations, work policies, and plumbing codes
Carpentry Supervisor
Job Qualification
Minimum education requirements include a high school diploma
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Skilled worker
Has a certificate from TESDA
Has a carpentry job experience
Job Description
Oversee the carpentry work being completed
Supervises employees, reviews the work and motivates workers
Leadman
Job Qualification
Minimum education requirements include a high school diploma
Skilled worker
Has a certificate from TESDA
Has a construction safety and health certificate from DOLE
Has a job experience
Job Description
Oversee the work being completed
Supervises employees, reviews the work and motivates workers
Technician
Job Qualification
Has skills on electronics troubleshooting, analyzing information ,
judgment, client relationships, equipment maintenance, reporting
skills, confidentiality, quality focus, results driven, supply
management, informing others
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Job Description
Serves customers by installing and servicing systems and products
Attend to the needs of the customers’ complaints
Support Service Supervisor
Job Qualification
At least a high school diploma holder, preferably a college degree
holder
Has experience in support service
Job Description
Oversees the work on the support service
Has good leadership skills
Can handle pressure from work
Electrical Plans Supervisor
Job Qualification
Minimum of an Electrical Engineer degree
Has a job experience
Has a good plan reading skills
Job Description
Oversees the work done on wirings
Takes over the operation done on the field work
Reports any major problems to the general manager
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Tool Keeper Supervisor
Job Qualification
Minimum of a high school graduate
Trained custodian on various tools
Honest
Job Description
Keeps a complete record of the in and out of tools, including time
and the person who borrows the tools
Manages the tools
Warehouse Supervisor
Job Qualification
Minimum degree holder
Has skills on supervision, safety management, data entry
management, dependability, reporting skills, analyzing information
, dealing with complexity, deadline-oriented
Has good time management
Has good interrelationship skills
Job description
Accomplishes warehouse human resource objectives by selecting,
orienting, training, assigning, scheduling, coaching, counseling,
and disciplining employees; communicating job expectations;
planning, monitoring, appraising job contributions; recommending
compensation actions; adhering to policies and procedures
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Moves inventory by scheduling materials to be moved to and from
warehouse; coordinating inventory transfers with related
departments
Maintains storage area by organizing floor space; adhering to
storage design principles; recommending improvements
Maintains inventory by conducting monthly physical counts;
reconciling variances; inputting data
Secures warehouse by turning alarms on; testing systems
Accomplishes warehouse and organization mission by completing
related results as needed
Supervises the staff
Warehouseman
Job qualification
Proven working experience as a warehouseman
Familiarity with modern warehousing practices and methods
Good organizational and time management skills
Delivers work fast
Ability to lift heavy objects
Current forklift license
High school degree
Job description
Prepare and complete orders for delivery or pickup according to
schedule (load, pack, wrap, label, ship)
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Receive and process warehouse stock products (pick, unload, label,
store)
Perform inventory controls and keep quality standards high for
audits
Keep a clean and safe working environment and optimize space
utilization
Complete diary logs into inventory
Report any discrepancies
Communicate and cooperate with supervisors and co-workers
Operate and maintain preventively warehouse vehicles and
equipment
Follow quality service standards and comply with procedures, rules
and regulations
Logistics Supervisor
Job Qualification
Have a bachelor's degrees
Had a related work experience as logistics
Job Description
Ensure effective and timely implementation of all Logistics daily
operational goals
Develop and initiate monthly reports having required project
timelines, corporate metrics and productivity measurements
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Establish and manage relations with warehouses, ocean carriers,
customs broker, drayage providers, sales force and customers
Analyze and log purchase orders commensurate to existing stock
availability and reduce shipping cost.
Ensure to process orders and on-time delivery by network of
courier companies and warehouses
Plan and arrange logistics required shipments
Support simplification and standardization of processes to
accelerate logistics and enhance efficiencies
Identify enhancement opportunities and suggest solutions for
improvement to top management
Assist audits of vendor invoices and month-end processing to
incorporate finance accruals
Head team to develop, articulate and maintain logistic process
documentation
Finance and Administration Head
Job Qualification
Minimum of a MBA/CPA or related degree
At least 6+ years of broad financial and operations management
experience
Has experience of final responsibility for the quality and content of
all financial data, reporting and audit coordination for either a
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division or significant program area, and has preferably overseen a
human resources function previously
Ability to translate financial concepts to – and to effectively
collaborate with -- programmatic and fundraising colleagues who
do not necessarily have finance backgrounds
A track record in grants management
Technology savvy with experience selecting and overseeing
software installations and managing relationships with software
vendors; knowledge of accounting and reporting software
Commitment to training programs that maximize individual and
organization goals across the organization including best practices
in human resources activities
A successful track record in setting priorities; keen analytic,
organization and problem solving skills which support and enable
sound decision making
Excellent communication and relationship building skills with an
ability to prioritize, negotiate, and work with a variety of internal
and external stakeholders
A multi-tasker with the ability to wear many hats in a fast-paced
environment
Personal qualities of integrity, credibility, and dedication
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Has skills on accounting, supervision, benefits administration,
audit, managing processes, quality management, corporate
finance, developing budgets, attention to detail
Job description
Analyze and present financial reports in an accurate and timely
manner; clearly communicate monthly and annual financial
statements; collate financial reporting materials for all donor
segments, and oversee all financial, project/program and grants
accounting
Coordinate and lead the annual audit process, liaise with external
auditors and the finance committee of the board of directors;
assess any changes necessary
Oversee and lead annual budgeting and planning; administer and
review all financial plans and budgets; monitor progress and
changes and keep senior leadership team abreast of the
organization’s financial status
Manage organizational cash flow and forecasting
Implement a robust contracts management and financial
management/ reporting system; ensure that the contract billing
and collection schedule is adhered to and that financial data and
cash flow are steady and support operational requirements
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Update and implement all necessary business policies and
accounting practices; improve the finance department’s overall
policy and procedure manual
Effectively communicate and present the critical financial matters
to the board of directors
Maintains cash flow by monitoring bank balances and cash
requirements; investing excess funds
Approves cash disbursements by verifying check amounts against
invoices, authorizing checks and wire transfers
Approves ledger entries by auditing transactions
Renews business insurance by scheduling values including
personal and real property, vehicles, computers, equipment,
media, and accounts receivable
Supports annual audit by providing information and answers to
auditors
Head Cashier
Job Qualification
At least a high school graduate
Ability to manage all the cashiers
Ability to develop long-term rapport with customers
Job Description
Consolidates all cash transactions
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Oversees the balances cash drawer and receipts and documents
discrepancies
Trains newly hired cashiers
Keeps register area neat and stocked with necessary supplies
Cashier
Job Qualification
At least a high school graduate
Ability to develop long-term rapport with customers
Job Description
Handles all cash transactions
Balances cash drawer and receipts and documents discrepancies
Keeps register area neat and stocked with necessary supplies
Credit Collection Supervisor
Job Qualification
Required to have a high school diploma or equivalent. College
degree is not required; however, employers prefer workers who
have completed at least some college in related courses
Has successful experience working for two or more years in credits
or collections
Know the state laws governing the collection of debt and the laws
as mandated by the law
Job Description
Oversee his team of credit bill collectors
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Ensure his staff is meeting production goals, complying with
company standards and collection laws and generally performing
the essential functions of their position
Input data and creates spreadsheets showing the progress of his
staff’s efforts to collect debts, for speaking with individuals who
wish to speak with a supervisor and for approving and allow
settlement and payment options
Supervises and coordinates activities of workers engaged in
collecting overdue payments for charge accounts
Reviews delinquent account records to determine which customers
must be contacted for collection of overdue accounts
Organizes collection work load according to degree and amount of
delinquency and assign accounts to workers for collection
Writes letters or approves form letters for use in collection
attempts
Authorizes or refers accounts to manager for repossession and
legal actions against debtors.
Assists subordinates with collection activities in difficult cases;
supervises and coordinate activities of clerical workers in related
activities
General Clerk
Job qualification
Minimum graduate of a business course
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Able to use common office machines
Good interpersonal skills
Job description
Organizing, storing and processing both digital and paper
information
Keeps the records of everything from office activities to
customer interactions
Works under the supervision of the Finance and Administration
Head
May post payments, verifies entries in the database or edits
financial reports
Accounts Receivable Clerk
Job qualification
Must be a college graduate, preferably a business course
graduate
Has administrative skills, organization, data entry skills,
general math skills, financial software, analyzing information,
attention to detail, thoroughness, and verbal communication
Job description
Obtains revenue by verifying transaction information;
computing charges and refunds; preparing and mailing
invoices; identifying delinquent accounts and insufficient
payments
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Maintains accounting ledgers by posting account transactions
Verifies accounts by reconciling statements and transactions
Maintains financial security by following internal accounting
records
Resolves accounts discrepancies by investigating
documentation
Maintains historical records by filing accounting documents
Prepares financial reports by collecting, analyzing, and
summarizing account information and trends
Collection Clerk
Job qualification
Associate’s degree in business preferred
With at least 3 years of collections experience
Detail oriented, with ability to work independently
Job description
Stratify collection activities to maximize cash receipts
Issue dunning letters to overdue accounts
Contact customer regarding overdue accounts and determine
reasons for non-payment
Negotiate the return of unpaid merchandise
Monitor cash on delivery payments
Recommend bad debt write-offs
Maintain accurate records about the customer payment status
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Collectors
Job qualification
At least a high school diploma
Has good communication skills
Good negotiation skills
Has good direction of location
Job description
Track down people who owe money
Remind people of the overdue bills
Negotiate in the payment plan
Keep a track of the debtors
Accounts Payable Clerk
Job qualification
4-year degree in Accounting preferred but not required
Ability prioritize and to multi-task in a fast paced environment
Ability to handle confidential information in a discreet,
professional manner
Eye for detail, accuracy is imperative
Able to meet deadlines
Excellent oral and written communication skills
Excellent organizational and analytical skills
Ability to be an effective team member and display initiative
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Proficient with MS Word and Excel
Familiar with manufacturing businesses
Job description
Verify approval on all invoices and check request
Able to prepare and process checks
Update and maintain vendor database
Able to process and enter vast invoices per week
Audits and verifies expenses reports
Reconciles vendor statements
Ability to process and follow-up on rush items
Maintains account payable files
Bookkeeper
Job qualification
Graduate of Bachelor of Science in Accountancy or a Certificate
holder of bookkeeping
At least three years of bookkeeping
Computer literate
Skilled in MS Word and MS Excel
Willing to work under pressure
Job description
Maintains all journals, ledgers, and books of the company
Prepares the trial balance
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Prepares the year-end financial statements
Human Resource Supervisor
Job qualification
Has bachelor's degree in a business-related field with an emphasis
on human relations or personnel management
Knowledgeable of all relevant hiring and employment regulations
Extensive experience in the HR field
Job description
Assist in implementing and administering HR policies and
procedures in accordance with the organization’s overall goals and
are in compliance with professional standards, state and federal
regulatory requirements and laws
Assist in hiring, training and reviewing performance of HR staff
Advice and coach managers on HR policies and programs including
employee relations issues.
Supervise HR team in supporting the day to day operations of the
human resources department
Payroll Clerk
Job qualification
High School Diploma
Experience processing multi-state payroll
Working knowledge of payroll best practices
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Strong knowledge of law and regulations
Strong PC skills including proficiency in Excel
Strong work ethic and team player
High degree of professionalism
Ability to deal sensitively with confidential material
Strong interpersonal (verbal and written) communication skills
Ability to communicate with various levels of management
Decision-making, problem-solving, and analytical skills
Organizational, multi-tasking, and prioritizing skills
Job description
Perform daily payroll department operations
Manage workflow to ensure all payroll transactions are processed
accurately and timely
Reconcile payroll prior to transmission and validate confirmed
reports
Understand proper taxation of employer paid benefits
Process correct garnishment calculations and compliance
Perform compliances for unclaimed property payroll checks
Process accurate and timely year-end reporting when necessary
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Publicity and Advertising
Marketing and promotional efforts should not be misleading to
potential customers. All information should be complete and there
should be no hidden provisions. It should not be used to degrade what
other competitors are doing. There should be a healthy and equitable
competition.
Information Technology
In terms of the information technology (IT structure) and its
corresponding controls, the group will recommend the inclusion of the IT
personnel in the organizational chart and the use of more secure back-
up storage.
With regard the storage of data, the risk of loss and/or theft is
inappropriately high for the company to solely rely on such device. The
company may purchase additional password-protected external hard
drives that will be kept in a secure location after every use. With the
external hard drives, the officer can have his/her copy in her flash drive
which he/she can carry for his/her work, while the company with have a
proper back-up with the external hard drives. The external hard drives
must be placed in a separate location from the branches, or be placed in
a fire-proof and water-proof vault. The company may also use the online
cloud storage services which ensure the safety of the data files from
physical elements.
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Accounting Department
The Accounting Department should follow the following:
1.
A computerized accounting system that encompasses all of
the company’s operations and functions, including financial
reporting, should be put in place. This is to link the
recording, recordkeeping, accounting and financial reporting
functions of the company. Having such a system in place will
allow the company to benefit from faster transaction
processing, real time financial (and non-financial)
information available on demand, and better physical and
computer controls, among others.
2.
The company should strictly impose their credit policy to
their clients in order to improve its accounts receivable
turnover and benefit from added liquidity.
3. Access to the accounting office should be restricted
whenever a cash count is being conducted by the staff to
prevent theft/loss of cash.
4.
The company should take a proactive stance in the payment
of its accounts payable. It should not wait for the suppliers
to collect their payments; rather, a systematic schedule of
payments of accounts payable should be in place which
identifies which accounts are near their due dates, are due
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and demandable, and are past due. This will further improve
the relationship of the company with its suppliers.
Mission, Vision, Goals and Slogan
Mission: Polaris Power Engineering assists and provides customers with
quality products and quality services in electric supplies, air conditioning
equipment & systems and pump services at competitive rates.
The mission of the business is to give the customers assistance in
choosing the most suitable electric supplies, air conditioning equipment
& systems and pump service. It also gives the customers the quality
services in line with their needs. All these offers will be based on
competitive prices, not compromising the quality but of justifiable rates.
Vision: Polaris Power Engineering is the leading customer’s choice of all
electric supplies, air conditioning equipment & systems and pump services
in Negros Oriental.
This vision would mean that the business aims to be the number
one place for customer’s electric supplies, air conditioning equipment &
systems and pump services in Negros Oriental. Also, it enforces
‘whatever it takes’ line to cultivate a relationship with customers rather
than merely completing a transaction.
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Slogan: Giving you the trusted ones over the years
This is to give emphasis that Polaris Power Engineering only
provides high quality products and services, in line with its mission.
Moreover, the slogan intends to quote the length of existence that it has
been in the market, which would mean having instituted a name in the
industry.
Goals:
•
Attaining high levels of satisfaction for various customers
by meeting their expectations, actively communicating
with them, and giving them with value-added services
and products.
•
Improving the level of support services delivery to various
customer segments.
•
Performing in a reliable businesslike manner to establish
interconnected relationship with electricity-providers and
the like companies.
•
Participating in the electric power generation,
transmission, and distribution projects.
•
Interacting and actively contributing to the community