property management new zealand

PropertyManagementR e a l E s t a t e S o l u t i o n s

Members of Onthehouse Holdings Ltd.

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The Power of Four Businesses into OneAt Onthehouse Holdings we are committed to providing the best source of information, resources and solutions for real estate agents, consumers and complementary industries.

With almost half of all real estate agencies in Australasia as clients, the aggregation of these four businesses now provides outstanding products facilitating all aspects of a modern day real estate office.

We are working towards developing a single platform, removing the need to subscribe to multiple service providers. This would therefore provide agents a significant and tangible value add for their business, through better efficiency, better content and functionality, and reducing overheads by removing the needs for multiple suppliers.

Put simply, Onthehouse Holdings is about saving real estate agents TIME and MONEY. LiveAgent Inspections

OnlineAgent

ShowReel

LiveAgent Inspections

OnlineAgent

ShowReel

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Providing Online Solutions For Real Estate Professionals

At Onthehouse, we are about saving real estate professionals two of the most important factors in running an agency;

A typical real estate office has the following main business functions; Property Management, Sales Management, Web Solutions and Administration. At onthehouse, we are striving towards providing you the greatest benefits possible.

Back office, trust and CRM solutions

Enhanced content

Analytical content reporting

Mobile enabled

Single supplier cost saving

Centralised support team

TIME MONEYand

Property Management

Sales Management

Web Solutions Administration

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Departmental Real Estate Office

Holiday Management

Commercial Management

TXT Manager

Customer Service

Online Training

1 on 1 Training

alliance Partners

Onsite Consulting

Benefits include

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The PortPlus online products provide an enhanced content driven sales management and customer relationship management solution emphasising ease of use and mobility.

The product offering is focused on the sales agent and designed to increase their effectiveness in winning listings and closing the sale by matching prospective buyers with potential properties.

Business analytical and reporting tools are available to the business owner to track and reward high performing agents and offices. Through PortPlus, clients can also access custom-built websites and eMarketing solutions.

A Member of Onthehouse Holdings Ltd.

Console’s large range of software solutions allows agents the ability to manage the entire sales and property management process including trust accounting, marketing for rent roll growth through to property management and relationship building ensuring that at every step you deliver quality service that achieves customer satisfaction.

All of Console’s real estate software solutions are built, maintained and supported in-house, which means Console clients can enjoy extensive direct and ongoing support via phone, email and web.

Console has been a Microsoft Gold Certified PartnerTM

since 2003.

Console is the leading provider of real estate software solutions, delivering software to more than 3,400 agencies across Australia and New Zealand.

Innovative. Seamless. Centralised.

PortPlus web based software systems have been built and designed specifically for the real estate industry by people who know the day-to-day needs of agents. That’s why PortPlus is the first choice for 1,300 real estate offices across Australia and New Zealand.

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The Property Management Product Range

OnlineAgent gives landlords and tenants the ability to view information on their rental property. They can view, search and download the details they need, from their own home or office computer.


OnlineAgent

ShowReel


OnlineAgent

ShowReel

GatewayLive helps manage the entire property management process including trust accounting, marketing for rent roll growth, customer relationship management and business intelligence.

LiveAgent allows property agents the ability to perform inspections and other related tasks on iPhone and iPad devices, and wirelessly synchronise it back to the GatewayLive database.


OnlineAgent

ShowReel

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GatewayLive helps manage the entire property management process including trust accounting, marketing for rent roll growth, customer relationship management and business intelligence.

Trust Accounting

Providing you the full range of trust accounting features, including the ability to record, reprint, export and filter all your transactions within the database.

Maintenance Workflows

Track, record and control the entire maintenance process from the first report of a maintenance request, through to generating work orders and paying the supplier invoice.

Customer Relationship Management (CRM)

A fully integrated CRM system incorporating contact management, action tracking and shared calendars. The system provides the ability to store client and prospect information, in an office wide database, enabling you to track contact history and activate action plans.

Smart Document Integration

Automatically capture incoming and outgoing communications as you print documents, send emails or text. Store any document or image against any file for easy retrieval and tracking, becoming your central database for all activity.

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Commercial Property Management

Covering a large range of commercial features including recurring invoices, budgeting tools, variance reports, tenancy schedules and emailing invoices and statements.

Reporting and Intelligence Tools

Easily access the information in your database to help you run your business, including key statistics, graphs and charts, customisable views, custom reports and database design options.

Easy To Use

Following similar design principals to Microsoft Outlook, GatewayLive simplifies complex tasks with wizards, automated action plans, forms and letter templates, marketing and reporting.

Holiday Property Management

Offering a large range of holiday features including a graphical booking calendar, arrival management, departure and cleaning tools, and deposit tracking.

Marketing and Communication Tools

Giving you the tools to communicate to your clients and prospects, including emails, window cards, newsletters, reports, formatting tools and brochures.

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ShowReel

ShowReel uses the property information in your GatewayLive database to create presentations to showcase your sales and rental properties on monitors in your office and front windows.

OnlineText

OnlineText gives you the power to communicate with prospects and clients efficiently and cost effectively via personalised text messages to their mobile phones.

GatewayLive Sales Management allows an agency to manage the entire sales process from appraisal to trust accounting. Designed as a management tool that maximises sales opportunities and centralises key data.

Fully Integrated System

GatewayLive Sales Management can be fully integrated with GatewayLive Property Management to form a complete real estate system to run your entire business.

Marketing and Communication Tools

GatewayLive Sales Management provides a wide range of customised Marketing and Communication tools.

Advertise your properties and track advertising spend, create property brochures and listing reports, plus much more.

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LiveAgent

Inspections

OnlineAgent

ShowReel

OnlineAgent enables clients access to copies of statements, or to enquire about the progress of activities at their property. This can increase the efficiency of your property department and ensure clients are kept informed.


OnlineAgent

ShowReel

Tenants

Tenants can access:

Owners

Owners can access:

Tradespeople

Tradespeople can access: Their contact and account details.

Details of active and completed maintenance tasks.

Submit quotations and invoices and download their statements.

Details about each of their rental properties, such as maintenance and inspections.

Download copies of their statements.

View investment property details.

Rent arrears.

Rent review and lease dates.

Upcoming inspections.

Current property maintenance requests.

Information on the locality, such as local shops, parks, hospitals and train stations.


OnlineAgent

ShowReel

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Room Inspections

Each room is clearly listed. Use the comments field to record comments with auto text. Create and update images as you go.

LiveAgent

Inspections

LiveAgent lets property managers perform inspections and other related tasks wherever they are using an iPhone or iPad, and wirelessly synchronise it back to the GatewayLive database at the office.

LiveAgent is specifically designed for property managers, and will drastically improve the efficiency of your entire property management team.

LiveAgent Inspections is currently available on iPhone and now iPad. Simple to set up, LiveAgent is FREE to download from the Apple App store.


Property Details

LiveAgent allows you quick and easy access to all property information such as tenant & owner details and lease information.

Map Inspections

Locate each of your inspections using the Map function. Saving you valuable time.

Inspection Lists

View all of your inspections for the day. You can also see your future inspections and keep track of your entire week.

The same great features of LiveAgent iPhone are also available for iPads.

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Complete Integration with GatewayLive Sales Management Sales trust accounting

Residential property management Standard and custom property management reports

Customer Relationship Management (CRM)

• Contact management • Action tracking

Group productivity tools

• Calendar and tasks • Group templates, mail merge, email merge text merge

Customisable views

• Specific record filtering and sorting

Complete Outlook integration

• Inbox, Contacts, Appointments and Tasks

Automatic bank integration

• Tenant direct debit • Bank and payment card interface • EFT payments

Smart document integration

• Attach multiple images and floor plans • Drag-and-drop document attachment • Attach invoices to statements

Pay your invoices by scanning the barcode Inspections and maintenance

Commercial property management Profile and record-based security

Marketing your listings

• Rental property listing reports • Matching properties to contacts

Advanced commercial property management

• Recurring invoices • Detailed financial reporting

Database design and customisation Invoice attachments for email owner statements

Synchronise with LiveAgent Inspections Expert content library of letters and forms

Multiple trust accounts in one database Expert content library of automated action plans

Property portal uploading Business intelligence tools and reports

Holiday property management

• Bookings and deposits • Arrivals, departures and cleaning • Booking calendar

Complete integration with other Console applications

• OnlineAgent • ShowReel • OnlineText


OnlineAgent

ShowReel

Owners

• View investment property details • See information on property inspections and maintenance tasks • Download monthly statements

Tradespeople

• View monthly statements • Manage details of quotations • View and manage job details

Tenants

• View rental property details, including rent arrears, rent review and lease dates

• See dates of property inspections • Submit requests for property maintenance


OnlineAgent

ShowReel

Use state-specific templates compliant with local regulations Take property and room photos

Complete Entry, Exit and Routine condition inspections onsite using the templates you are familiar with from GatewayLive

View related property information stored in GatewayLive including owner and tenant names, lease information and key numbers

Type comments with auto-text assistance View your upcoming inspections by time and date

Safely send all information back to your GatewayLive database, over either Wi-Fi or 3G

See your inspections pin-pointed on a map

Key Features

LiveAgent

Inspections

LiveAgent

Inspections

OnlineAgent

ShowReel LiveAgent

Inspections

OnlineAgent

ShowReel

Members of Onthehouse Holdings Ltd.

AucklandLevel 7, 203 Queen StreetAuckland New Zealand 1010

SydneyLevel 8, 1 Elizabeth Plaza North Sydney NSW 2060

Melbourne Level 11, 460 Bourke StMelbourne VIC 3000

Sales Service

0508 641 [email protected]

BrisbaneLevel 9, 348 Edward Street Brisbane QLD 4000

property management new zealand

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