Proof of Concept Guide for ManageEngine OpManager

AgendaOpManager overviewInitial AnalysisDeployment and configuration

InstallationConfiguration Integration and Customization (if required)Set up notification alerts & escalation proceduresAdding Custom MonitorsReport - including custom report and scheduling

Basic trainingOn how-tosSteps to move the POC deployment to production

OpManager - Overview

OpManager is a complete, end-to-end network monitoring software that offers advanced fault and performance management functionality across critical IT resources such as routers, WAN links, switches, firewalls, VoIP call paths, physical servers, virtual servers, domain controllers & other IT infrastructure devices

OpManager - Architecture

Initial Analysis

The following are the factors that will be looked into during initial analysis

Existing infrastructureNumber of network devices and interfacesNumber of servers, virtual devices, other types of devices and applications.StorageNumber of locationsConnectivity between the locationsHigh availability needsPlugins required etc.

System Requirements

The above recommendations are made using default polling intervals. Results depend on the number of monitored interfaces and the polling interval configured for each monitor.

Deployment

Sample deployment with the all the inputs observed during initial analysis will be carried out.

The sample deployment diagram of OpManager enterprise edition.

Installation

Installation is the next step. Execute the OpManager.exe and follow the instructions in the installation wizard to install.

Discovery

OpManager automatically discovers all devices in the network and classifies them as routers, servers, desktops, switches etc.

Device discovery can be performed in three ways.•Using IP Ranges - Lets you discover within the specified IP range.•Using CIDR(Classless Inter-domain Routing) - Lets you discover complete network•Using CSV File Import - You can import a set of IP addresses for discovery from a csv file.

Configuration

OpManager can be configured to pro-actively monitor the critical parameters in the managed devices and also to notify the administrator about the fault detected in the network.

Customization

You can customize OpManager to suit your environmental needs (Custom Dashboard, Custom Monitors, Custom Templates and more)

Setting thresholds

In OpManager, thresholds can be configured for monitoring various parameters on a device like CPU, Memory, Interface Traffic, Server Temperature etc. OpManager will alert you ahead of any impending network faults.

Notification alerts

When a fault is detected in your network, an event occurs and multiple events correlate to trigger an alarm. You can configure OpManager to notify the network administrator or perform automatic actions based on the alarm raised for a device.

The different types of notifications available are:Email AlertsSMS AlertsWeb AlertsRun a ProgramRun a System CommandLog a Ticket (Trouble ticketing in ServiceDesk Plus)

Integration

OpManager integrates with other ManageEngine products to provide a complete IT Management solution.OpManager integrates with

To Provide

NetFlow Plug-in/ NetFlow Analyzer

Flow based bandwidth monitoring & traffic analysis. Try out the NetFlow Plug-in over OpManager!

ManageEngine Firewall Analyzer

Firewall Logs based configuration analysis, security audit, bandwidth monitoring and security reporting.

NCM Plug-in/ DeviceExpert

Automatic network change and configuration management. Try out the NCM Plug-in over OpManager!

ManageEngine ServiceDesk Plus

Automatic trouble ticketing and ticket forwarding to helpdesk

ManageEngine Applications Manager

In-depth application performance management and network monitoring under a single web console. Try the Network Monitoring Connector.

Integrate with Third-party Products

Using REST APIs, you can integrate OpManager with 3rd party IT management/service desk software.

Real-time Reporting

OpManager offers real-time reporting on health & performance, Interface statistics, CPU, Memory, Disk statistics, service response times and availability. It helps network administrators in gaining better insights and information about their networks.

OpManager's Custom Reports enables the administrator to customize the view trends of any parameter based on the needs.

Scheduling reports

OpManager's Report Scheduler allows you to automate creation of reports as well as have these reports periodically mailed to desired recipients.

Basic training

Involving customized How to’s based on inputs

Steps to move POC to production

Here are the general steps in moving installations from a test environment to a production environment.

Stop the trial edition.Backup the data.Install OpManager on the production server.Register it using the license procured.Stop OpManagerRestore the backed-up dataStart OpManager.

For More Information

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