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1 Project Title : Study of Department MIS, Department of Women and Child Development, Madhya Pradesh. Area 1: Understanding and Analysing the present MIS, and its problem areas and recommendations to overcome that. Area 2: Understanding and Analysing the proposed MIS, examining it with respect to MIS of other departments, its advantages and recommendations for improvement Organization Name: Department of Women and Child Development, Madhya Pradesh Project Commencement Date: 17 May 2010 Project End Date: 16 July 2010 Industry Guide Details: Mr. Akshay Shrivastava Joint Director Department of Women & Child Development, Madhya Pradesh Email: [email protected] Mobile: 9424410467 Name of the Student: Saurabh Gupta Roll No. 2009SMF6555 Summer Intern

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1

Project Title: Study of Department MIS, Department of Women and Child

Development, Madhya Pradesh.

Area 1: Understanding and Analysing the present MIS, and its problem areas and

recommendations to overcome that.

Area 2: Understanding and Analysing the proposed MIS, examining it with respect to

MIS of other departments, its advantages and recommendations for improvement

Organization Name: Department of Women and Child Development, Madhya Pradesh

Project Commencement Date: 17 May 2010

Project End Date: 16 July 2010

Industry Guide Details:

Mr. Akshay Shrivastava

Joint Director

Department of Women & Child Development, Madhya Pradesh

Email: [email protected]

Mobile: 9424410467

Name of the Student:

Saurabh Gupta

Roll No. 2009SMF6555

Summer Intern

2

LETTER OF AUTHORIZATION

DATE: July 16, 2010

To whomsoever it may concern

I the undersigned, hereby state that this report on the ‘Study of Departmental MIS,

Department of Women and Child Development, Madhya Pradesh’ is solely for the

purpose of completion of my summer internship. I submit the authorization to my nodal

officer Mr. Akshay Shrivastava, to make use of this report for WCD department of Madhya

Pradesh.

This report will not be used by me for any other commercial purpose.

Yours Sincerely,

Saurabh Gupta

MBA Student

DMS, IIT Delhi

3

ACKNOWLEDEMENT

I wish to express my deep sense of gratitude to my project Guide, Mr Akshay Shrivastava,

Joint Director, WCD, Madhya Pradesh his able guidance and useful suggestions, which

helped me in completing the project work, in time. His willingness to motivate me by

inspiring, appreciating the efforts contributed tremendously to my project.

I would also like to thank Ms Tini Pandey, Mr. Amit Namdeo, Mr. Sharad for their

valuable guidance in the project work.

I am especially thankful to Shri H. P. Dixit, Director General SGPA for guiding me

throughout the project. I am also thankful to Dr Umesh Pandey and Shri Gaurav Khare of

SGPA for providing help and support to me in completing my study.

Words are inadequate in offering my thanks to the Project Trainees for their encouragement

and cooperation in carrying out the project work.

I would also like to thank my college DMS, IIT Delhi for giving me this opportunity to

pursue internship in WCD, Madhya Pradesh where I was able to enhance my knowledge

about management by doing project in this field.

Saurabh Gupta

MBA Student

DMS, IIT Delhi

Email: [email protected], [email protected]

4

CONTENTS

1. Contents.......................................................................................................................4

2. Department Overview................................................................................................5

3. Departmental Structure.............................................................................................6

4. Management Information Systems MIS ................................................................10

5. Present System...........................................................................................................12

6. Proposed System........................................................................................................13

7. Advantages.................................................................................................................20

8. Recommendations......................................................................................................21

9. Annexures...................................................................................................................23

9.1 Annexure 1 - Basic Information of Project

9.2 Annexure 2 - Basic Information of Sector

9.3 Annexure 3 - Basic Information of Anganwadi Center

9.4 Annexure 4 - AWC Monthly Progress Report

1. Departmental Overview:

5

The Department of Women and Child development, Government of Madhya Pradesh

works for the welfare of women and children. The Department is also providing institutional

and non-institutional services for the rehabilitation of the children entering the institutions,

besides involving the Non- Governmental Organizations (NGOs) in all the programmes to

ensure protection of the rights of the children and their all round development. The

institutions under the Department provide care, treatment (correctional) training (educational

and vocational) and rehabilitation to the children and women (neglected and in conflict with

law) coming under the provisions of the laws of the land. Its major objectives are:

To Improve the socio economic status of women

To Improve the educational and nutritional levels of children

To improve / increase their access to basic essential services like health, nutrition,

child care, maternal care etc

Implementation of various welfare schemes

Implementation of State sponsored and World Bank sponsored ICDS schemes

In order to achieve these objectives the department implements various schemes like ICDS,

Shaktiman, Mangal Diwas, Ladali Lakshmi, Nutritious Meal Programme for children,

Pregnant and lactating mothers etc., All of these programmes help in improving the condition

of women and children in the state.

The MIS of the department is intended to monitor and aid the ICDS scheme for Anganwadi

centers. The various parameters used to evaluate the effectiveness of the department are:

Maternal Mortality Rate, Infant Mortality Rate, Information about Nutrition Level,

Supplementary Foods, Vaccination, Health checkups etc

2. Departmental Structure:

6

Ministry Level

The departmental structure at ministry level is summarised in the diagram below :

Directorate Level

7

The departmental structure at directorate level is summarised in the diagram below :

District Level

8

The departmental structure at district level is summarised in the diagram below :

Project Level

9

The structure at project level is summarised in the diagram below :

3. Management Information Systems (MIS) :

10

Management Information Systems (MIS) is the term given to the discipline focused on the

integration of computer systems with the aims and objectives on an organisation. An 'MIS' is

a planned system of the collecting, processing, storing and disseminating data in the form of

information needed to carry out the functions of management. In a way it is a documented

report of the activities that were planned and executed.

Initially, in businesses and in other organizations, internal reporting was made manually and

only periodically, as a by-product of the accounting system and with some additional

statistic(s), and gave limited and delayed information on management performance.

Previously, data had to be separated individually by the people as per the requirement and

necessity of the organization. Later, data was distinguished from information, and instead of

the collection of mass of data, important, and to the point data that is needed by the

organization was stored.

Over time these applications became more complex and began to store increasing amounts of

information while also interlinking with previously separate information systems. As more

and more data was stored and linked man began to analyze this information into further

detail, creating entire management reports from the raw, stored data. The term "MIS" arose to

describe these kinds of applications, which were developed to provide managers with

information about sales, inventories, and other data that would help in managing the

enterprise.

MIS are especially useful in the collation of business data and the production of reports to be

used as tools for decision making.

To function effectively as an interacting, interrelated and interdependent feedback tool for

management and staff, MIS must be “usable”. The five elements of a usable MIS system are:

Timeliness, accuracy, consistency, completeness and relevance.

An MIS can be used to generate various reports like Scheduled reports, Key-indicator reports,

Exception Reports, Drill down reports etc

11

4. Present System :

12

In the present system, data is collected at the Anganwadi Center (AWC) level. The report

from AWC is sent to the sector, where reports from all AWCs under its purview are

compiled. Then this collated report is sent to the respective project. Again all the sectoral data

is compiled at project level. The data entry of this complied project data is done at district

level at respective NIC offices using legacy NIC software. The analysis of all the districts’

data and generation of various reports is done at directorate level.

The primary issues in this present system of reporting is that it takes a lot of time for the data

to reach from AWC level to directorate level, because of manual reporting. Also, information

is not available AWCwise or Sector wise. Only project wise reports are available.

Further, there are compatibility issues with the legacy NIC software as it was developed for

windows 95. This further delays the reporting procedure. Also anytime such an issue is

encountered a person is to be sent to the district from the NIC office. There is also an issue of

lack of manpower / data entry operators.

5. Proposed System:

13

The purpose of the proposed MIS system is to report - timely and accurately - on results and

achievements in relation to the plan and strategy of the Department. The aim is to design,

develop and implement a web based computerised information system, networking State

Head quarters, district offices, project offices and other partner offices through

comprehensive, integrated monitoring system.

The proposed system is based on Centralised Architecture. In a System based on Centralised

Archicture the applications and database is hosted centrally; the field units access it over

internet or / and secure intranet.

The following table details the strength and weakness of centralized architecture.

Strength Weakness

Efficient Access to information. Prolonged Implementation

Independence from Integrated Systems. Increased Maintenance

Ability to Capture Additional Meta Data.

Superior Performance

Efficient Monitoring

Information Security

In the proposed system, the data collected at AWC level will be verified at sector and project

level. After this, it will be uploaded at project level, unlike the present system, where data is

14

uploaded at district level. The new system will be an online system, where reports can be

viewed online rather than sent through email as is the case presently. Thus the time taken in

sending the data will be reduced and reports will be generated much more quickly. There will

not be any compatibility issues as we will not be dealing with the legacy NIC software.

Also there will be no redundancy of information as basic information about AWC, sector,

project will be asked for once in a year only. This will greatly reduce the MPR from 12 pages

to 4 pages only. The format of basic information about project, sector and AWC and for MPR

is given in annexures.

An Officer can login to the system through report view and view the basic information

related to an AWC, sector, project, district or division. The reports can be seen under reports

and monitoring reports. The performance of AWC, sector, project or division can be tracked

using comparative graphs. Also the MPR of any AWC, sector or project can be seen under

MPR.

15

16

17

For the common public, there is facility to view details of Ladli Laxmi Scheme, such as

beneficiary Info at State level, District level or Project level. They can also search for a

particular girl by name, or by mother’s name or by father’s name or by DOB.

18

19

20

6. Advantages:

The major expected benefits that will accrue because of the proposed system are :

Saving on Time and resources

Lack of repetition of information

Improved real time monitoring of the scheme(s)

Audit Trail of all the transactions entered

Availability of information at all levels

Monitoring of various indicators through bench-marking

Grading of the AWCs, Project and District on the basis of performance.

All these factors will enable administrative convenience. It will help the employees in terms

of a comfortable work environment to enable higher work satisfaction and motivation and

help the officers / managers in formulating strategic decisions.

21

7. Recommendations:

Some of the recommendations to make the proposed system successful after interacting with

the employees are:

There should be availability of trained manpower at project levels : for this the

department should focus on capacity building of existing resources or hire more

resources (data entry operators)

There should be proper Infrastructure in place at project level for the system to

succeed

The department can also put its circulars, notice on this website for the employees as is done

in certain other departments like Sarva shiksha abhiyan (http://www.ssa.mp.gov.in)

Also, the department needs to do a proper risk evaluation and risk management.

Risk Management: Risk Management is the identification, assessment and prioritization of

risks followed by coordinated and economical application of resources to minimize, monitor

and control the probability and / or impact of unfortunate events or to maximise the

realisation of oppurtunities. Risks can come from project failure, legal liabilities, accidents,

natural causes and disasters as well as deliberate attacks from an adversary.

The benefits of systematic risk identification and risk management include:

More realistic business and project planning;

Actions being implemented in time to be effective;

Greater certainty of achieving business goals and project objectives;

Improved loss control;

Improved control of project and business costs;

Increased flexibility as a result of understanding all options and their associated risk;

22

Fewer costly surprises.

Risk management as a process can be described as the identification and mitigation of risks,

which could cause a project to fail to achieve its objectives within time scale, cost or

operational constraints. The process of risk management consists of the following elements:

1. Identify, characterize, and assess threats

2. Assess the vulnerability of critical assets to specific threats

3. Determine the risk

4. Identify ways to reduce those risks

5. Priortize risk reduction measures based on strategy

Potential risk treatments : once risks have been identified and assessed, the following

techinique (one or more) should be applied to manage it

1. Avoidance (eliminate, withdraw from or not get involved)

2. Reduction (optimise - mitigate)

3. Sharing (tranfer- outsource or insure)

4. Retention (accept and budget)

23

8. Annexures :

Annexure 1 :

Format 1 - Basic Information of Project

ftys dk uke -----------------------------------------------------

ifj;kstuk dk uke --------------------------------------------------------

ifj;kstuk vf/kdkjh dk uke Jh@lqJh -------------------------------------------------

ifj;kstuk dk izdkj 1. Tribal 2. Urban 3. Rural

Lohd̀r o"kZ ----------------------

dqy lsDVj dh la[;k --------------------

dqy vkaxuokM+h dsUnzksa dh la[;k ------------------

feuh vkaxuokM+h dsUnzksa dh la[;k -----------------

dk;kZy; Hkou dk izdkj 1- foHkkxh; 2- fdjk;s ij 3- vU; 'kkldh;

dk;kZy; dk irk

-----------------------------------------------------------------------------------------------------------------------------------

-------------------------------------------------------------------------------------------------------------------------------------

-------------------------------------------------------------------------------------------------------------------------------------

---------------------------------------------------------------------------

Qksu uEcj ¼lEidZ ds fy;s½ --------------------------

eksckbZy uEcj ¼lEidZ ds fy;s½ -----------------------

bZ&esy -------------------------

okgu dh miyC/krk dh fLFkfr 1- foHkkxh; 2- fdjk;s ij 3- miyC/k ugha

Annexure 2:

24

Format 2 - Basic Information of Sector

ftys dk uke -----------------------------------------------------

ifj;kstuk dk uke --------------------------------------------------------

lsDVj dk dksM -------------------------

lsDVj eq[;ky; dk irk

----------------------------------------------------------------------------------------------------------

----------------------------------------------------------------------------------------------------------

-------------------------------------------------------------------------------

lsDVj dk uke --------------------------------------------

vkaxuokM+h dsUnzks dh la[;k ------------------------------------------------

feuh vkaxuokM+h dsUnzksa dh la[;k -----------------

lsDVj es xkaoksa dh la[;k ----------------

lsDVj es okMksZ dh la[;k

lqijokbtj in dh fLFkfr 1- Hkjk 2- fjDr 3- vfrfjDr izHkkj

lqijokbtj dk izdkj 1- fu;fer 2- lafonk

lqijokbtj dk uke Jh@lqJh -------------------------------------------------

laidZ gsrq lqijokbtj dk Qksu uEcj@eksckby uEcj ------------------------------------------------------------------

lqijokbtj ds izf'k{k.k dh fLFkfr 1- izkIr 2- vizkIr

lsDVj esa inLFkkiuk frfFk (dd/mm/yyyy) ---------/------/----------------

ifj;kstuk esa inLFkkiuk frfFk (dd/mm/yyyy) ---------/------/----------------

i;Zos{kd vkokl lg x̀g xksnke ¼orZeku fLFkfr½ 1- gS 2- ugh

Annexure 3:

Format 3 - Basic Information of AWC

25

ftys dk uke -------------------------------------------------------------

ifj;kstuk dk uke -----------------------------------------------------------

lsDVj dk uke ---------------------------------------------------------

vk¡xuokM+h dsUnz dh tkudkjh

okMZ Øekad@xzke dk uke --------------

xzke iapk;r dk uke ---------------------------------------------------

vk¡xuokM+h dsUnz dk uke -----------------------------------------------

vk¡xuokM+h dsUnz dk dzekad -----------------------------------------------

vk¡xuokM+h dsUnz dk dksM ua- ---------------------------------------------

layXu feuh vk¡xuokM+h dsUnzksa dh la[;k --------------------------------------------

dsUnz dk irk

¼eksgYyk@Qfy;k@etjk@Vksyk½

-----------------------------------------------------------------------------------------------------------------------------------------------------------

--------------------------------------------------------------------------------------------------------------------------------

vk¡xuokM+h dk Lohd̀fr o"kZ ------------------

vk¡xuokM+h dsUnz dk Hkou 1- foHkkxh;

Hkou

2- fdjk;s

ij

3- vU;

'kkldh;

Hkou

4- vU; LFkku

LokLF; lqfo/kk,a

losZf{kr {ks=@xzke esa LokLF;

dsUnz@vLirky

1- miLokLF;

dsUnz

2- izkFkfed

LokLF;

dsUnz

3- lkeqnkf;d

LokLF; dsUnz

4- ftyk

fpfdRlky; 5- dksbZ ugha

;fn xzke esa LokLF; dsUnz ugha gks rks]

fudVre LokLF; dsUnz dh tkudkjh

1- miLokLF;

dsUnz

2- izkFkfed

LokLF;

dsUnz

3- lkeqnkf;d

LokLF; dsUnz

4- ftyk

fpfdRlky; 5- fMLisUljh

fudVre LokLF; dsUnz ds xzke dk uke -------------------------------------------------------------

fudVre LokLF; dsUnz ls vkaxuokM+h dsUnz

dh nwjh ¼fd-eh-½ -----------------------------

,-,u-,e-@,e-ih-MCY;w ds in dh fLFkfr 1- Hkjk 2- fjDr 3- vfrfjDr izHkkj

,-,u-,e@,e-ih-MCY;w dk uke Jh@lqJh -------------------------------------------------

Vhdkdj.k fnol -------------------------------------------- 1- izFke 2- f}rh; 3- rr̀h; 4- prqFkZ

Vhdkdj.k dk LFkku 1- LokLF; dsUnz 2- vk¡xuokM+h 3- vU;

vk'kk@Å"kk dk;ZdrkZ dk uke lqJh -------------------------------------------------

26

ekr ̀lg;ksfxuh lfefr dk xBu 1- gkW 2- ugha

vk¡xuokM+h dsUnz esa lqfo/kk,¡

lqfo/kk,¡ miyC/krk pkyw fLFkfr

fo/kqr lqfo/kk 1- gkW 2- ugha 1- gkW 2- ugha

ia[kk 1- gkW 2- ugha 1- gkW 2- ugha

cYc 1- gkW 2- ugha 1- gkW 2- ugha

'kkSpky; 1- gkW 2- ugha 1- gkW 2- ugha

vk¡xuokM+h ifjlj esa is; ty O;oLFkk

1- gS.MiEi 2- dqvkW 3- uyty 4- vU; L=ksrks lss

5- ugha gSa

midj.kksa dh miyC/krk ¼orZeku fLFkfr½

miyC/krk fLFkfr

,MYV osbZx e'khu 1- gS 2- ugha gS 1- pkyw 2- [kjkc

lkYVj osbZx e'khu 1- gS 2- ugha gS 1- pkyw 2- [kjkc

uotkr f'k'kq otu e'khu 1- gS 2- ugha gS 1- pkyw 2- [kjkc

vk¡xuokM+h dk;ZdrkZ dh tkudkjh

vkaxuokM++h dk;ZdrkZ ds in dh fLFkfr 1- Hkjk 2- fjDr

vkaaxuokM+h dk;ZdrkZ dk uke lqJh -------------------------------------------------

lEidZ gsrq vkaaxuokM+h dk;ZdrkZ dk dksM+

lfgr Qksu@eksckbZy uaEcj -----------------------------------------------------

tUe frfFk ¼fnukad@ekg@o"kZ½ ---------@---------@---------------

fu;qfDr frfFk ¼fnukad@ekg@o"kZ½

Tkfr 1- v-tk- 2- vttk 3- fiNM+k

oxZZ 4- lkekU;

'kS{kf.kd ;ksX;rk 1- fuj{kj 2- 5oh ;k

mlls de

3- 6oh ls

8oh

4- 9oh ls

12oh 5- Lukrd

6-

Lukrdksrj

izf'k{k.k ¼dksbZ Hkh½ 1- izkIr 2- vizkIr

b.MsD'ku izf'k{k.k ¼fnukad@ekg@o"kZ½ ---------@---------@---------------

ewyHkwr izf'k{k.k ¼fnukad@ekg@o"kZ½ ---------@---------@---------------

izR;klej.k izf'k{k.k ¼fnukad@ekg@o"kZ½ ---------@---------@---------------

vkaxuokM+h lgkf;dk dh tkudkjh

27

vkaxuokM+h lgkf;dk in dh fLFkfr 1- Hkjk 2- fjDr

vkaxuokM+h lgkf;dk dk uke lqJh -------------------------------------------------

tUe frfFk ¼fnukad@ekg@o"kZ½ ---------@---------@---------------

fu;qfDr frfFk ¼fnukad@ekg@o"kZ½ ---------@---------@---------------

Tkfr 1- v-tk- 2- vttk 3- fiNM+k oxZZ 4- lkekU;

feuh vkaxuokM+h dsUnz dh dk;ZdrkZ dh tkudkjh

vkaxuokM+h lgkf;dk in dh fLFkfr 1- Hkjk 2- fjDr

vkaxuokM+h lgkf;dk dk uke lqJh -------------------------------------------------

tUe frfFk ¼fnukad@ekg@o"kZ½ ---------@---------@---------------

fu;qfDr frfFk ¼fnukad@ekg@o"kZ½ ---------@---------@---------------

Tkfr 1- v-tk- 2- vttk 3- fiNM+k oxZZ 4- lkekU;

lka>k pwYgk O;oLFkk

lewg dk uke ------------------------------------

cSad dk uke o [kkrk dzekad cSad dk uke ---------------------------------------------- [kkrk dzekad ----------------------------------

lewg ds eq[; fdpu 'ksM ls vkWxuokM+h

dsUnz dh nwjh ----------------------------------

dsUnz esa iks"k.k vkgkj dk iznk; 1- eq[; fdpu 'ksM ls 2- fdjk;s ds 'ksM ls 3- ifjogu dk fdjk;s ls

,dhd`r cky fodkl lsok ¼vkbZ-lh-Mh-,l½

Annexure 4:

28

AWC Monthly Progress Report

ekg &&&&&&&&&&&&& o"kZ &&&&&&&

Ftyk ----------------------------- ifj;kstuk -----------------------------------------

lsDVj --------------------------- dsUnz dk uke ----------------------------------------

vkaxuokM+h dk;ZdrkZ dk uke -------------------------- dsUnz dk dksM+ uacj ------------------------------------------

(d) bl eghus vkaxuokM+h dsUnz fdrus fnu [kqyk -----------------------------

([k) vkaxuokM+h dh tula[;k dk fooj.k ¼losZ jftLVj ds vuqlkj½

(1) vkaxuokM+h {sk= dh dqy tula[;k ------------------------------

(2) iq:"k -------------------------- efgyk ----------------------

¼3½ cPps 6 ekg ls de 6 ekg ls 1 o"kZ 1 o"kZ ls 3 o"kZ 3 o"kZ ls 5 o"kZ 5 o"kZ ls 6 o"kZ

ckyd -------------------- -------------------------------- ----------------------- --------------------------------- ---------------------------------

ckfydk -------------------- ------------------------------- ----------------------------- ------------------------------------ ------------------------------

¼4½ xHkZorh ekrk --------------------------- ¼5½ /kk=h ekrk ----------------------------------

(x) izlo dk fooj.k

¼1½ ekg esa gq, dqy izloksa dh la[;k ---------------------------------

¼v½ laLFkkxr --------------------- ?kj ------------------------------------

¼c½ ;fn ?kj ij rks izf'kf{kr nkbZ ds

}kjk ---------------------------- vizf'kf{kr ds }kjk

------------------------------------------

---------

¼2½ bl ekg esa izlo okyh ekrkvksa dh la[;k ftUgsa Vh-Vh- ds fu/kkZfjr Vhds yxk;s x;s ------------------

¼3½ bl ekg esa izlo okyh ekrkvksa dh la[;k ftUgksaus vkbZ-,Q-,- dh 100 xksfy;ksa dk lsou fd;k -----------------------

¼4½ bl ekg esa izlo okyh ekrkvksa dh la[;k ftudh de ls de 3 ,-,u-lh- dh xbZ gks -------------------------

¼5½ bl ekg esa izlo okyh ekrkvksa dh la[;k ftUgksaus cPpksa dks tUe ds 1 ?k.Vs ds Hkhrj Lruiku

djok;k ---------------------

(?k) ntZ fd;s x;s dqy tUe vkSj eR̀;q

¼1½

tUe thfor tUe e`r tUe

ckyd ------------------------- -------------------------

ckfydk

-------------------------- ------------------------

¼2½

e`r cPpksa dh dqy la[;k ----------------------

1 ekg ls de 1 ekg ls 12 ekg 1 o"kZ ls 3 o"kZ 3 o"kZ ls 5 o"kZ

ckyd --------------------- ------------------------ -------------------------- ------------------------

ckfydk -------------------- --------------------------- --------------------------- -----------------------

e`r cPpksa dh tkfrokj

la[;k SC ST GEN OBC

la[;k ----------------------- ----------------------- --------------------------- -------------------------

cPpksa dh eR̀;q dk dkj.k nLr cq[kkj nq?kZVuk vU;

la[;k

----------------- ------------------------------ ----------------------------- ---------------------------

¼3½ xHkkZoLFkk@izlodky esa e`r efgykvksa dh la[;k ¼xHkZ/kkj.k ls izlo ds i'pkr` 42 fnol ds Hkhrj

izlo laca/kh dkj.kksa ls gqbZ eR̀;q½ -------------------------------

29

¼4½ buesa ls fdruh efgykvksa dh rhu izlo iwoZ ns[kHkky ¼3 tkWp] 100 vkbZ- ,Q- ,- dh xksfy;ksa dk

lsou ,oa 2 VhVh ds Vhds½ gqbZ Fkh --------------------------------

(³) iwjd iks"k.k vkgkj

¼1½ eghus esa fdrus fnu vkgkj

ck¡Vk x;k ¼la[;k fnol esa½

6 ekg ls 3 o"kZ ds

fy;s -------------- 3 ls 6 o"kZ ds fy;s

--------------------------

¼2½ vxys ekg ds fy;s fdrus fnol dk iks"k.k vkgkj ¼Vad gkse

jk’ku½miyC/k gS ¼la[;k fnol esa½ -------------------

¼3½ iwjd iks"k.k vkgkj ds ykHkkfUor ik=

fgrxzkgh

iwjd iks"kkgkj gsrq

ntZ fgrxzkgh

iks"k.k vkgkj ls ykHkkafor

dqy fgrxzkfg;kas dh

la[;k

15 ;k vf/kd fnol

ykHkkfUor fgrxzkfg;ksa

dh la[;k

¼v½ xHkZorh efgyk;sa ---------- --------------------- ----------------------------- -----------------

¼vk½ /kk=h ekrk,¡ ----------- -------------------------- -------------------------- ---------------------

¼b½

6 ekg ls 3 o"kZ rd ds cPps

ckyd ------------- -------------------------- ------------------------ --------------------------------

ckfydk

------------- ------------------------ ---------------------------- -------------------------------

¼bZ½

3 ls 6 o"kZ rd ds cPps

ckyd ------------- ----------------------- ------------------------------ ------------------------------

ckfydk ---------- ----------------------- ---------------------------- ------------------------

¼m½ fd'kksjh ckfydk -------------- --------------- ------------------------ -----------------

¼4½

tkfrokj cPpksa dh la[;k] iwjd

iks"k.k vkgkj gsrq ntZ

ykHkkfUor

SC ST GEN OBC fodyka

x

--------- ------------- -------------- -------------------- --------------

------

--------- ------------- -------------- -------------------- --------------

------

(p) 'kkyk iwoZ f'k{kk

¼1½ bl ekg esa fdrus fnu 'kkyk iwoZ xfrfof/k;ka vk;ksftr dh xbZ ----------------------

¼2½ 'kkyk iwoZ jftLVj esa ntZ cPpksa dh la[;k ckyd -------------------------

ckfydk ------------

-------

¼3½ okLro esa fdrus cPps 15 ;k vf/kd fnu

mifLFkr jgs ckyd

------------------------- ckfydk

------------

------

(N) iks"k.k Lrj dk oxhZdj.k ¼mez ds vuqlkj otu }kjk½

6 ekg ls de 6 ekg ls 1 o"kZ 1 o"kZ ls 3 o"kZ 3 o"kZ ls 5 o"kZ

ckyd ckfydk ckyd ckfydk ckyd ckfydk ckyd

ckfy

dk

¼1½ otu fy;s x;s cPpksa

dh la[;k ----------- ----------- ---------- ----------- ----------- ----------- -----------

---------

--

¼v½ lkekU; otu --------- --------- --------- --------- --------- --------- --------- ---------

¼vk½ de otu ---------- ---------- ---------- ---------- ---------- ---------- ----------

---------

-

¼b½ vfr de otu --------- --------- --------- --------- --------- --------- --------- ---------

¼2½ vfr de otu ds cPpksa dh tkudkjh

firk fyax otu tUe tkfr tUe ,ih,y ,uvkjlh ¼NRC) esa

30

uke

frfFk dze @

chih,y mipkj dh

vko’;drk

gkW@ugha

mipkj gsrq

Hkstk

gkW@ugha

HkrhZ

fd;k

gkW@u

gha

-------------- --------- --- --- ------ ------ ----- ---------- --------- ---------- -----------

uke

firk

fyax

otu tUe

frfFk tkfr

tUe

dze

,ih,y

@

chih,y

,uvkjlh ¼NRC) esa

mipkj dh

vko’;drk

gkW@ugha

mipkj gsrq

Hkstk

gkW@ugha

HkrhZ

fd;k

gkW@u

gha

-------------- --------- --- --- ------ ------ ---- ---------- --------- ---------- -----------

-------------- --------- --- --- ------ ------ ---- ---------- --------- ---------- -----------

-------------- --------- --- --- ------ ------ ---- ---------- --------- ---------- -----------

-------------- --------- --- --- ------ ------ --- ---------- --------- ---------- -----------

-------------- --------- --- --- ------ ------ --- ---------- --------- ---------- -----------

¼3½ QkWyksvi gsrq ,u-vkj-lh- esa Hksts x;s cPpksa dh la[;k ----------------------

(4)

tUe ds le; otu fy;s x;s cPpksa dh la[;k ckyd ---------- ckfydk --------------------

2-5 fd-xzke ls de otu okys cPpksa dh la[;k ckyd --------- ckfydk

--------------------

(5)

¼1½ xHkZorh ekrkvksa dh la[;k ftudk otu fy;k -----------------------

¼2½ de otu okyh xHkZorh ekrkvksa dh la[;k ---------------------------

(t) ,-,u-,e-@,y-,p-Ogh-@,e-vks- }kjk dh xbZ LokLF; tk¡p ¼la[;k½

0 ls 3 o"kZ ds cPps 3 o"kZ ls 6 o"kZ ds cPps dqiksf"kr cPps xHkZorh ekrk /kk=h ekrk fd'kksjh ckfydk

ckyd ckfydk ckyd ckfydk

-------------- --------- ----------- ------------- -------------------- ---------------- ---------------- ------------------

(>) bl ekg esa Vhdkdj.k gqvk %& 1- gkW 2- ugha

¼1½ Vhdkdj.k bl ekg ds fy;s ik= la[;k ykHkkfUor la[;k

ckyd ckfydk ckyd ckfydk

(v) iksfy;ks dh thjks [qkjkd ----------- ---------- --------- -------------

(vk) chlhth ----------- ---------- --------- -------------

(b)

MhihVh I ----------- ---------- --------- -------------

iksfy;ks I ----------- ---------- --------- -------------

fgisVkbfVl ch I ----------- ---------- --------- -------------

(bZ)

MhihVh II ----------- ---------- --------- -------------

iksfy;ks II ----------- ---------- --------- -------------

fgisVkbfVl ch II ----------- ---------- --------- -------------

(m)

MhihVh III ----------- ---------- --------- -------------

iksfy;ks III ----------- ---------- --------- -------------

fgisVkbfVl ch III ----------- ---------- --------- -------------

(Å) [kljk ----------- ---------- --------- -------------

(,) foVkfeu ^,* dh [kqjkd

31

I ----------- ---------- --------- -------------

II ----------- ---------- --------- -------------

III ----------- ---------- --------- -------------

IV ----------- ---------- --------- -------------

V ----------- ---------- --------- -------------

VI ----------- ---------- --------- -------------

VII ----------- ---------- --------- -------------

VIII ----------- ---------- --------- -------------

IX ----------- ---------- --------- -------------

(2)

bl ekg easa 1 o"kZ iw.kZ fd;s cPpksa dh la[;k --------------------

bl ekg easa 1 o"kZ iw.kZ fd;s mu cPpksa dh la[;k ftudk iw.kZ Vhdkdj.k fd;k x;k ¼ch-lh-th-+MhihVh

3+ikssfy;ks 3+[kljk½ --------------------------

(¥) fd'kksjh ckfydk;sa ¼11 ls 18 o"kZ dh ckfydk,a½

losZ ntZ iks"k.k ,oa LokLF; f'k{kk vk;- ,Q- ,- fVVusl

iks"k.k vkgkj

izkIr dj jgh

ckfydk

---------------------- ----------------------- ----------------------- ---------------- ------------------

--------------------------------

----------

(V) eaxy fnol esa mifLFkrh ik= fgrxzkgh ¼la[;k½ ykHkkafor fgrxzkgh ¼la[;k½

¼v½ izFke ¼xksnHkjkbZ½ ------------------ -----------------

¼vk½ f}rh; ¼vUuizk'k.k½ ------------------ -----------------

¼b½ r`rh; ¼tUe fnol½ ------------------ -----------------

¼bZ½ prqqFkZ ¼fd'kksjh ckfydk½ ------------------ -----------------

¼m½ iks"k.k ,oa LokLF; fnol dk

vk;kstu 1- gqvk 2- ugha gqvk

(B) Hkze.k

¼1½ x`g HksaV ¼fdrus ifjokjksa ls tkdj laidZ fd;k x;k½

¼v½ vkaxuokM+h dk;drkZ }kjk xg̀ HksaV dh la[;k ---------------------------------

¼vk½ lqijokbZtj }kjk x`g HksaV dh la[;k ---------------------------------

¼b½ ,-lh-Mh-ih-vks- }kjk x`g HksaV dh la[;k ---------------------------------

¼bZ½ lh-Mh-ih-vks- }kjk x`g HksaV dh la[;k ---------------------------------

¼2½ vkaxuokM+h esa fd;s x;s Hkze.k dh la[;k

¼v½ ftyk dk;ZØe vf/kdkjh@ft-e-ck-fo-v- }kjk -----------------------------------

¼vk½ lh-Mh-ih-vks- }kjk --------------------------------- ¼b½ ,-lh-Mh-ih-vks- }kjk ----------------------

¼bZ½ lqijokbZtj }kjk --------------------------------- ¼m½ ,-,u-,e-}kjk ------------------------

¼3½ vkaxuokM+h esa fd;s x;s la;qDr Hkze.k dh la[;k

¼v½ ,e-vks- ds lkFk lh-Mh-ih-vks-@,-

lh-Mh-ih-vks- -----------------------------

¼vk½ lqijokbZtj ds lkFk ,-,u-,e-

@,y-,p-oh- ---------------------------------

(M) ykM+yh y{eh ;kstuk

¼v½ ekg esa rS;kj fd;s x;s izdj.kksa dh la[;k ---------------------------

¼vk½ bl ekg esa forfjr ,u-,l-lh- dh la[;k ---------------------------

32

(<) bl ekg esa xke esa ^^LoLFk xzke lfefr** dh cSBd dk vk;kstu 1- gka 2- ugha