project safe forum€¦ · supervisor competence and training • revised and discussed at previous...
TRANSCRIPT
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Project Safe ForumBurswood Complex Grand Ballroom 1
April 22, 2010
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Welcome, Safety Briefings and Objective
Presented by Chris Barton(VP Business Acquisition Asia Pacific - McDermott)
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Slide 3Project Safe Forum | 22 April 2010 | DRIMS #5528550
Emergency Evacuation Procedure
• Burswood Entertainment Complex takes your safety very seriously so could I please have you attention for a few moments.
• If there is an incident within the Complex that affects your safety Burswood staff will evacuate you to a safe area, for this room that will be the Car Park on the riverside of the Complex.
• To evacuate:
• You will first hear the sound alert signal (a slow BEEP BEEP) we ask that when you hear that you prepare to leave the room. Please do not bring any drinks with you.
• On the sounding of the evacuation signal (a WOOP WOOP) please leave the room in an orderly manner and follow the direction of the staff.
• Burswoods’ trained Area Warden wears a red hat and an orange vest.
• If you require any First Aid or medical assistance Burswoods Security Medic are trained Paramedics and can assist you - please request a staff member to call Security.
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Slide 4Project Safe Forum | 22 April 2010 | DRIMS #5528550
Key objective for the day
To develop improvement strategies to continue building client
contractor relationships that will lead to improved safety
performance.
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Slide 5Project Safe Forum | 22 April 2010 | DRIMS #5528550
Agenda08.00 Arrival | Tea and Coffee 30 mins
08.30 Welcome, Safety briefing & Objective Chris Barton (VP Business Acquisition Asia Pacific -McDermott)
10 mins
08.40 Project Safe Forum – Purpose, history & achievements over last 18mths Luc Herwin (HSE Manager – TW) 15 mins
08.55 Offshore Contractor H&S Forum – What have we achieved in 12 months? John Smith (CEO – Clough) 10 mins
09.05 Overall Contractor H&S Forums – what has been achieved in the other Forum Groups
Feisal Ahmed (EVP Project Development – Woodside) 15 mins
09.20 Supervisor Competency – What’s the way forward and what’s being done?
Steve William (MD – An Mea) 30 mins
09.50 Coffee Break | Morning Tea 20 mins
10.10 Key note Speaker: Contractor / Client interface David Rossow – HART Aviation 60 mins
11.10 What would you like to see on the Project Safe Web-Page Luc Herwin 20 mins
11.30 Table exercise – setting the scene Luc Herwin / Henk Feyen 15 mins
11.45 Lunch & Guest entertainer Alex Manfrin (aka Kevin Rudd) 45 mins
12.30 Table Exercise Luc Herwin / Henk Feyen / Darren Thomas 60 mins
13.30 Presentation by APPEA – Common Safety Training Programme Elizabeth Hood (Senior Policy Adviser - Skills & Safety -APPEA)
30 mins
14.00 Coffee Break | Afternoon Tea 15 mins
14.15 Table Exercise – Feedback Close out Luc Herwin / Henk Feyen / Darren Thomas 70 mins
15.25 Way Forward Eamonn McCabe (SVP Projects – Woodside) 5 mins
15.30 Feedback, Contractor / Client Interface Top Strategies and Forum Closure Mike Brennan 20 mins
15.50 Drinks & Nibbles
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Project Safe –Purpose, History & Achievements
over last 18 months
Presented by Luc Herwin(TW HSE Manager)
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Slide 7Project Safe Forum | 22 April 2010 | DRIMS #5528550
Purpose, History & Achievements
In 2008 Project Safe has started as a Woodside initiative to engage contracting companies working for the Projects division and align our safety focus. The main objective was:
‘Our Performance has Flat Lined…….What do we do next?’
What do WE need to do to deliver a step change?
The Focus was to align Client & Contractors and this must start at CEO level and be cascaded in both organisations.
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Slide 8Project Safe Forum | 22 April 2010 | DRIMS #5528550
Purpose, History & Achievements
So far we had great guest speaker:
- Greg McCann - Sparke Helmore Lawyers – Contract Law
- Helen Fitzroy - Just a Number
- Robyn Moore – “Blinky Bill” – communication skills
- Andrew Hopkins - Supervisory Competency & Compliance with Common Safety Rules
And table exercises:
- What do we need to do (collectively) to reduce our risk exposure and meet our HSE objectives?
- Supervisory Competency & Compliance with Common Safety Rules
- Commitment Alignment
- ‘Major Malfunction’ – Challenger Incident
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Slide 9Project Safe Forum | 22 April 2010 | DRIMS #5528550
Purpose, History & Achievements
1. Improved leadership and supervisor education.
2. Align all contractors with Golden Safety Rules and safety training.
3. Commitment / alignment – all CEO’s.
4. Reinforce HSE messages by making it personal.
5. Contractor / client interface.
After the first forum a top 5 of improvement options were developed:
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Slide 10Project Safe Forum | 22 April 2010 | DRIMS #5528550
Purpose, History & Achievements
• Developed the top 5 improvement options (as shown on previous slide)
• Achieved alignment with other Project Functional groups
• Engaged AnMea to develop a strategy on common Supervisor Competency Framework.
• Rolled out the ‘Personal Commitment Card’
• Shared the message from Prof. Andrew Hopkins on “Failure to Learn –the BP Texas Refinery Disaster”.
• Developed a website for Project Safe to host all presentations and table exercises.
• Improved learning’s and communication of lessons from best practices, incidents and warning signs.
So far in the forums we have :
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Slide 11Project Safe Forum | 22 April 2010 | DRIMS #5528550
Element 1Element 1 Element 2Element 2 Element 3Element 322 Commitment to Contract
1. Workshop to gain alignment at contract initiation.
2. Gap analysis.
3. Regular workshops to reinforce and update understanding of management plans.
4. Pre-contract alignment and gap analysis including all stakeholders.
5. Communication of roles and responsibilities.
6. Agree clear understanding of toolset.
1. Agree on objectives.
2. Measure with Lead KPI’s.
3. Ensure compliance is a two way street.
4. Understand the contract – know what we are supposed to deliver.
5. Know how to measure and continuous progress reviews.
6. Leadership alignment and annual improvement plan.
1. Regular reporting (Lag indicators) (stats).
2. Review and update KPIs.
3. Audits and investigations.
4. Peer reviews within contractor community. Audit regimes.
5. Site inspections and measuring pre-set KPIs.
6. Safety climate survey to understand on the ground buying.
Feedback from table exercise in slide packs stored on Website:
COMMITMENT & ALIGNMENT – Management (10 December 2008)
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Slide 12Project Safe Forum | 22 April 2010 | DRIMS #5528550
Purpose, History & Achievements
Link between Project Safe and other Project Functional Groups:
• CEO Safety Forum held on the 6-8 February 2009 at Burswood Convention Centre.
• This led to focused H&S forums for Offshore Projects, Onshore Projects, Production, D&C and Exploration.
• Stand Together For Safety.
• Drill Safe Forum (helped us with the development of our Project Safe Web site).
Where does Project Safe fit in?Project Safe supports the Offshore Projects H&S Forum to engage the wider client/contractor community in indentifying initiatives tocollectively improve our safety performance.
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Slide 13Project Safe Forum | 22 April 2010 | DRIMS #5528550
Title
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Offshore Contractor H&S Forum –what have we achieved in 12 months?
Presented by John Smith(CEO – Clough)
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CEO Contractor Offshore Group
Progress In the Last 12 Months
April 2010
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CEO Health and Safety Group - Offshore
• Grew out of Woodside CEO H&S Forum; one of five groups.• Senior management representatives from Woodside, Transfield
Worley, Clough, Acergy, McDermott, Allseas, NorCE, Technip.• Intent to pool experience and drive improvement in H&S performance
in offshore operators.• To align with and steer “Project Safe”.• APPEA invited to attend.• Agreement to propose expansion to include the other Australian
offshore operators.• Approaches made to:
• Apache• BHP Billiton• Chevron
• Two key themes identified:• Common safety rules and accountability• Supervisor competency
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CEO Health and Safety Group - Offshore
CEO Safety Commitment Group
ExplorationCEO Contractor Offshore Group ProductionDrillingOnshore
SupervisorCompetency
Training Steering Group
Project SafeSteeringGroup
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Supervisor Competence and Training
• Revised and discussed at previous “Project Safe” – 17 August 2009.• Agreed that full time external help was required.• Steve Williams; Andea contracted in December 2009 to develop supervisor
training competency model.• Reports to Steering Group, works with APPEA.• Schedule
• Scoping Paper - draft endorsed by steering group March- final sign off April
• Development Phase- draft sign off by steering group April- present to APPEA conference; CEO Safety Leadership forum
May
- approved by APPEA board August- launch APPEA safety conference
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Stakeholder Engagement
• Steering Group• Project Safe Forum• APPEA• Production Contractor Forum• Operators:
• Other Stakeholder Groups:- IMCA - UK’s Step Change in Safety- NOPSA - IFAB- AMSA - SKM- ERGT
- BHP Billiton (done) -Santos- Apache (done) - Inpex- Chevron (done) - Total- Shell - Exxon Mobil
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Overall Contractor H&S Forums –what has been achieved in the
other Forum Groups Presented by Feisal Ahmed
(EVP Project Development Woodside)
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Slide 21Project Safe Forum | 22 April 2010 | DRIMS #5528550
Production Group
Focused around People, Planning & Process
• People - Woodside HS Leadership for Supervisors training adopted by contractors (watching progress by Project Safe – Supervisor training)
• Planning - Developed standard work pack template – minimum content is Hazard Identification and Risk Assessment (HIRA), scope, sequence of events, roles/ responsibilities, interfaces
• Process - Established new contract performance scorecard for HS (next slide)
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Slide 22Project Safe Forum | 22 April 2010 | DRIMS #5528550
Processes - H&S Contract Scorecard (example)
Reviewed with a number of Production contractors with positive feedback
Mandatory Indicators (all Contracts)LAG – Incidents eg TRCFLEAD – Management visits to site
Optional Agreed indicatorsAudits – HS / Contract Tool box meetings/safety meetingsHazard identification, near misses
Actions• Incorporate comments from reviews• Implement into Production Contracts 2010
Woodside Vision (Production) 'one way' H&S scorecard system
for all Woodside contracts - as part of the contract management plan process.
POOR GOOD
POOR
GOOD
LAG INDICATORS
LEAD
INDICATORS
Aug
Sept
Oct
Nov
DecJan
Feb
TRCF 3.2
TRCF 4.5TRCF 7.5
TRCF 6.0
TRCF 6.5TRCF 3.7
TRCF 2.5
Visits: 5 of 20
Visits: 7 of 20Visits: 9 of 20
Visits: 10 of 20
Visits: 13 of 20Visits:15 of 20
Visits: 20 of 20
TRCF: per million hours worked
Visits: no. completed/ no. planned
Good Input But Poor Output Performance
Good Input and Output Performance
Poor Input and Output Performance
Good Output But Poor Input Performance
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Slide 23Project Safe Forum | 22 April 2010 | DRIMS #5528550
Project (Onshore) Group
• Discipline (task) specific forums now taking place at KOC site.
- Right location, right size, right attendees to generating ownership and local actions
• Pluto Foundation project focus has been re-starting the workforce Q1 2010
- New start identification and 6 week recognition program in progress
• Future plans for Projects (Onshore) forum in a mega project environment
- Led by managing contractors or suitable Australian industry association
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Slide 24Project Safe Forum | 22 April 2010 | DRIMS #5528550
Project (Onshore) Group cont…
Focus Areas
1. Golden Safety Rules
2. JHA – return ownership to the ‘work’team. Less paper more awareness
3. Quality Supervision
4. Making Safety the First Priority
5. Safety at the Workface
Actions
1. 2 GSR refreshers per month ongoing. Visibility and consistency of consequence management has improved. Relaunch of GSRs planned for May.
2. Stand downs continue to be implemented to give workgroups the time to revisit and revise JHA’s on site.
3. Site specific supervisor training to support sub contractor training now in place. >20 courses held YTD 2010.
4. Structured weekly review of upcoming work, weekly walkabouts occurring and improved communication of concerns.
5. Repeat successful safety campaigns. Eyes, Hands, Musculoskeletal. Look to move promotional material from crib rooms to work fronts.
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Slide 25Project Safe Forum | 22 April 2010 | DRIMS #5528550
Project (Onshore) Group cont…
WE HAVE ACHIEVED…
• Successful transfer of KOC lessons to some new start contractors
• Improved communication to and from supervisors and the workforce
• working at height controls, health hazard concerns and supervisor responsibilities.
THE BASICS REMAIN CRITICAL…
• Constantly address new starts and returning workers
• Move the HS profile from crib room to work site
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Slide 26Project Safe Forum | 22 April 2010 | DRIMS #5528550
Exploration Group - SurveySAFEMeetings
27th August 2009 – Inaugural SurveySAFE forum
21st September 2009 – Steering group – Forum lookback
9th December 2009 – Steering group – Sub committee review and planning of next forum.
18th February 2010 – Steering group – finalise agenda for SurveySafe Forum in March
5th March 2010 2nd SurveySAFE forum held in QV1 theatrette.
Other achievements :
Formation of sub committees.
SurveySAFE Logo and presentation template developed
SurveySAFE website http://www.surveysafe.org.au/index.html is now live
http://www.surveysafe.org.au/index.html
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Slide 27Project Safe Forum | 22 April 2010 | DRIMS #5528550
Website
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Slide 28Project Safe Forum | 22 April 2010 | DRIMS #5528550
Exploration Group - Sub Committees and Forums
SUB-COMMITTEE’s Focal Point
Fitness For Work Lief Larsen / WesternGeco
Sharing of Incidents Scott Battina / RPS
Marine Crewing in Australia Lief Larsen / WesternGeco
Recycling Steve Duffield / Frugo
Effective Site Management Visits & Inductions
Greg Paten / Woodside
Shared Audits (Marine and HSEMS) David Harrison / GW Marine
Australia – Centric (E&P Sound and Marine Life) Research
Peter Vaughan / Chevron
Time Duration Presenter
12:30 Tea / Coffee 0:30
13:00 Introduction / Opening / Agenda 0:05 Paul Young / Fugro
13:05 Maritime Crewing 0:10 Toni McPherson / WesternGeco
13:15 Sharing of Incidents 0:10 Scott Batina / RPS
13:25 Recycling 0:05 Steve Duffield / Fugro
13:30 Effective Site Management Visits & Inductions 0:10 Alister Buchan / Fugro
13:40 Shared Audits 0:10 Nick Fitzgerald
13:50 E&P Sound and Marine Life Research 0:10 Peter Vaughan / Chevron
14:00 Guest Speaker - Browse Project 0:10 Michael Hession / Woodside
14:10 Tea / Coffee Break 0:15
14:25 Guest Speaker - Helen Fitzroy 0:45 Helen Fitzroy
15:10 Seismic Incident 0:15 Tony Robertsen / PGS
15:25 Lifting Near Misses and Intiatives 0:10 Paul Young / Fugro
15:35 Asbestos Management 0:10 Simon Redford / Gardline
15:45 Seismic and Diving Paper 0:10 Peter Vaughan / Chevron
15:55 CGGVeritas Incident Sharing 0:10 Adrian White / CGGVeritas
16:05 AOB 0:10 Paul Young / Fugro
16:15 Close
Sub-Committee Updates
Incident / Initiative Sharing
AGENDASurveySAFE Forum - Friday 5th March
Guest Speakers
Sub committees now active
Geotechnical Operations biennial Contractor HSE Workshop
November 2010
under the SurveySAFE banner
usual contractors AND other operators, regulators.
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Slide 29Project Safe Forum | 22 April 2010 | DRIMS #5528550
Drilling & Completions Group
The Group have taken the view that Drillsafe is the correct vehicle for this sector.
Drillsafe – Australian Drilling Industry HSE Forums (Quarterly)
• Learning from incidents / sharing best practice
• Woodside currently chairing the Steering Committee (Gary Jones)
• Q1 2010 meeting held in March – 230 attendees from 50+ companies (highest attendance to date)
Woodside Contractor HSE Forums (every 6 months)
• Review Contractor Performance
• Review Yearly HSE Improvement Plans and progress
• Review and steer Focus Areas
• Last meeting mid-December 2009 – 50 attendees from 15 companies
Woodside / Contractor Performance Meetings (Monthly / Quarterly)
• Review Contractor Performance including actions from incidents
• Continue implementation of 2010 Safety Improvement Plans and processes
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Slide 30Project Safe Forum | 22 April 2010 | DRIMS #5528550
Drilling & Completions - Focus Areas for 2010
Drillsafe
• Hand Injuries
• Well Control Response Capability
• Cyclone Preparedness
• Junior crew training and competency
Woodside Contractor HSE Forum
• Enhance Leading Indicators
• Continue HSE Leadership Training
• Accountability Management
• Effectiveness of offshore HSE Tools
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Slide 31Project Safe Forum | 22 April 2010 | DRIMS #5528550
Future Directions
•Plot course together for future engagement
•Share learnings from the work groups
•Common messages and consistency in safety programmes
•Contractors to lead – going forward
•CEO Safety Forum – 28/29 October 2010, by invitation
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Supervisor Competency
Presented by Steve William(MD An Mea)
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© An Meá 2010
Project Safe ForumApril 22, 2010
Developing and Implementing a
Standard of Competence for
Offshore Oil and Gas Construction
Supervisors
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© An Meá 2010
www.anmea.com
THE BRIEF
• Develop and implement an initiative for the offshore oil and gas industry to add value and deliver improved safety performance over the long term by addressing the competence of construction supervisors.
• Use experience of similar programs and work with the feedback collected in the Woodside Project Safe Forum.
• Initial consultation with selected members of the Project Safe Forum (senior managers, Woodside and contractors) yielded the following insights and was the basis for the proposed work plan…
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© An Meá 2010
www.anmea.com
BUSINESS CASE – THE PROBLEM
• Supervisors are often selected based on technical skills / experience. Not ‘man management’ ability.
• Supervisors are a critical interface whereby ‘onshore’ safety messages/attitudes/culture/values are transferred to ‘offshore workforce’ (and vice versa). They are responsible for delivering ‘consistency in safety expectations’. The industry needs their commitment/support in order to improve safety.
• Safety statistics indicate that the performance of Australian offshore oil and gas construction is not as good as other parts of the world (including Asia).
• Offshore oil and gas construction workforce is typically ‘high turnover’ and constantly changing. Staff regularly change employers. Projects come and go rapidly. A supervisor on one job may become a worker on the next job.
• (Re)training of supervisors for each job / client / employer is expensive.
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© An Meá 2010
www.anmea.com
BUSINESS CASE – THE SOLUTION
• A standard approach / minimum requirement for supervisor competence, commonly recognised by all industry players. Individual players can ‘bolt on’ their own specific elements as necessary.
• There is no silver bullet ‘big idea’. The above suggestion will not bring about safety improvement on its own, rather, it forms part of a suite of initiatives.
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© An Meá 2010
www.anmea.com
SCOPE
What is an “offshore oil and gas construction supervisor”?“Supervisor”:• Field based. Most of time spent overseeing field work. Limited time in office.• Directly responsible for a small work crew (definitely). Oversees those who directly
supervise small work crew - i.e. ‘2 up’ from worker (perhaps).
“Offshore Oil and Gas Construction”• Greenfield (definitely). Brownfield (perhaps). Onshore (perhaps).• Construction, HUC (definitely). Shutdown, operations, drilling (perhaps). • Riggers, welders, scaffolders, crane operations, mechanics (definitely). Diving, catering,
marine (perhaps).
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© An Meá 2010
www.anmea.com
EXPECTED COMPETENCE
The Standard should not address ‘technical/trade’ competence.
It (definitely) should address:• Communication (including leading training and briefings)• Leadership / motivating others (acting as a role model)• Personnel management (conflict management, enforcing rules)• Accident / incident investigation• Hazard (risk) management • Legal requirements (safety and workplace relations)
…and (perhaps) address:• Customer service orientation• Work package planning and schedule monitoring
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© An Meá 2010
www.anmea.com
DELIVERY MODEL – ‘SPECIFICATION’
• Competence standard to outline competence elements and define evidence/assessment requirements for each element. Evidence / assessment requirements need to recognise:
• many of these competencies are ‘soft’• environment within which these competencies will be exercised is ‘tactical’ level –
hence should be basic minimum• Training and assessment programs designed to deliver learning outcomes in line with
each competence element• competencies achieved via satisfactory completion of (no more than) approx 5
days of training• Industry-wide recognition of training/assessment programs (i.e. ‘transferable’)
• ‘Respected’ industry bodies engaged (APPEA, IMCA)• Regulator (NOPSA) involvement (perhaps)• Mechanism for cross-recognition within industry (self certification or external
certification of trainer/assessor) (trainee certificate / logbook)
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© An Meá 2010
www.anmea.com
DELIVERY MODEL – PROPOSAL
Complete: end Jun 2010Deliverables: white paper and funding for next phase
Complete: end December 2010Deliverables: competence standard and training/assessment structure
Start: 1 Jan, 2011Complete: end 2013
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© An Meá 2010
www.anmea.com
PROGRESS TO DATE
• Contract signed: to complete Definition Phase• Project Team formed: Steve Williams (An Mea – Lead); Miranda Taylor (APPEA); Alf
Standen (CIMA)• Project Steer agreed: thru a Working Group (a sub Group of the Woodside Project Safe
Forum)• Working Group co-chairs: Hugh Cuthbertson (McDermott); Willem van Benten (Allseas)• Working Group members: Sean Kenwery (Technip); Martin Smart (Acergy); Frank Keough
(McDermott); Luc Herwin (Transfield Worley); Henk Feyen (Woodside)
• Stakeholder engagement: • Draft White Paper due end April• Approved detailed stakeholder engagement plan• Focused stakeholder consultation commenced• Broad-based consultation to commence at APPEA conference
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Coffee Break – Morning tea
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Contractor / Client Interface
Presented by Jed Hart & David Rossow(HART Aviation)
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Project Safe Web-page
Presented by Luc Herwin(TW HSE Manager)
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Slide 45Project Safe Forum | 22 April 2010 | DRIMS #5528550
Web page
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Slide 46Project Safe Forum | 22 April 2010 | DRIMS #5528550
Website feedback - table exercise
This is your opportunity to assist in the customisation of the “Project Safe Website” before the official launch. Please complete the below questions:
Questions Should It Stay the same? If No – please supply further details
Are you satisfied with the overall layout of the site?
Yes No
Does the colour scheme suffice?
Yes No
Would you like the participating companies’ logos to be displayed?
Yes No
Would you like links be added to the participating companies’ websites to be included?
Yes No
Do you have any suggestions for other tabs that could be included on the site?
Yes No
Are there any pictures or other items that you would like to see on the site?
Yes No
Are there any other improvement / suggestions for the site?
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Table Exercise “Contractor Client Interface”
- Part 1-
Facilitated by:Darren Thomas / Henk Feyen
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Slide 48Project Safe Forum | 22 April 2010 | DRIMS #5528550
Instruction
Elect a Chair, a Scribe & a Presenter
Have an open discussion based on practical experience and respect each others opinion
Timing
• 20 minutes to set the scene;
• Lunch break;
• 25 minutes to continue with the discussions on your table;
• 5 minutes to get together with your tables;
• 25 minutes to discuss your individual tables top 5 and further discuss what your combined top 5 would be.
• 5 minutes for taking down worksheets and hand over to Admin support for entering in presentation format.
Outcome
• Worksheet 1 – your tables best practice & workable strategies.
• Worksheet 2 – Your groups top 5 strategies – these will be collected so they can be placed in a presentation for the Table Exercise close out.
Table Exercise
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Slide 49Project Safe Forum | 22 April 2010 | DRIMS #5528550
Table Exercise
Table 1, 2 & 3 How do we work together effectively?This group to discuss the right aspects / success factors to be developed in the Client – Contractor relationship. Provide examples of good relationships for discussion and recommend top 5 success factors
Table 4, 5 & 6 What will get in the way?What can de-rail the process – stop the communication being effective -Provide examples of where communication wasn’t most effective for discussion and recommend top 5 changes / improvements
Table 7, 8 & 9 What are the good / bad practices that drive safety outcomes?This group investigates what good or bad practices are being adopted today that are improving or impeding safety performance. Provide cases for discussions and recommend examples.
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Slide 50Project Safe Forum | 22 April 2010 | DRIMS #5528550
Table Exercise
Table 10, 11 & 12 What needs to be in the contract?The group should explore issues including:- What should be included in a contract related to HSE?- What should not?- How should HSE costs be remunerated within Contract (LS / reimbursable /
mixture) ?- What key performance indicators need to be present?- Are current commercial models appropriate e.g. fixed lump sum –
reimbursable etc.?
Table 14, 15 & 16 How do you get traction in this area and make it sustainable?This group to explore issues that will promote HSE performance both now and sustainably in the long term & strengthen Client / Contractor interfaces including:
- What should you do pre-award, post award (honeymoon period) and during the course of the contract?
- What should you do when things go wrong?- What generates strong safety performance in the area of contractor /
client relationships and what sustains it during the life of the contract?- What are the communication opportunities?
o Industry forums / initiatives o Alignment within Client community o Alignment within Contractor community
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Lunch Guest Entertainer – Alex Manfrin (aka Kevin Rudd)
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Table Exercise “Contractor Client Interface”
- Part 2 -
Facilitated by:Darren Thomas / Henk Feyen
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Slide 53Project Safe Forum | 22 April 2010 | DRIMS #5528550
Timing
• 15 minutes to discuss and come up with your ideas for improvement strategies;
• Lunch break;
• 20 minutes to continue with the discussions on your table;
• Get together with your tables;
• 35 minutes to discuss your individual tables top 5 and further discuss what your combined top 5 would be.
• 5 minutes for taking down worksheets and hand over to Admin support person for entering in presentation format.
Outcome
worksheet 1 – your tables best practice & workable strategies.
worksheet 2 – Your groups top 5 strategies – these will be collected so they can be placed in a presentation for the Table Exercise close out.
Table Exercise – Part II
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Common Safety Training Programme
Presented by Elizabeth Hood
(Senior Policy Advisor Skills & Safety - APPEA)
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The Australian Oil & Gas Industry
Common Safety Training Program
Elizabeth Hood
Senior Policy Adviser – Skills & Safety
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Presentation outlineWho is APPEA?
APPEA Health, Safety & Operations Committee work program
Snapshot into the industry’s safety performance - 2009
Common Safety Training Program
Questions
56
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Who is APPEA?Peak national body for the upstream petroleum industry
Provides a single point of contact for companies
Supplies publications, online directory, information bulletins etc.
Premier APPEA events
www.appeasafetyconference.com.au
Networking forums through APPEA committee structure
o Health, Safety & Operations Committee (HSO Committee)
o QLD HSO sub-committee
http://www.appeasafetyconference.com.au/
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APPEA HSO CommitteeHealth, Safety & Operations (HSO) Committee
Promotes high standards of occupational health and safety
Facilitates the ongoing improvement of industry safety performance
Provides a forum for exchange of ideas
Current programs on the agenda:
High Potential Incident Project; Stand Together for Safety; Common Safety Training Program; Legislative issues – e.g. OHS Harmonisation; APPEA safety performance data and reporting; CEO Safety Leadership Forum; Sharing Safety Solutions; Emergency Response Coordination -and more
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APPEA Safety Performance
Comparison of APPEA Safety Performance to other industries in Australia –total recordable industry frequency rates (injuries per million hours worked)
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Common Safety TrainingBackground
CEO Initiative
A quantum shift in safety awareness
and behaviour development
Formulated by industry
Overseen by industry
Industry wide input
Hands on behavioural
Common Safety Training Program
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Common Safety Training Key features
The safety case and safety management systems
Work under an issued permit
Identifying hazards and risks
Contributing to safe working practices
Controlling minor incidents
Responding to an emergency
The CST is structured around four competency units from the Process Manufacturing Training Package (PMA08) and therefore link to national qualifications.
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Common Safety TrainingKey Features
Behaviours represent the new dimension for safety preparation for all new entrants to the oil and gas industry
Successful completion requires behaviour demonstration to be observed BOTH on and off the job
Behavioural outcomes are what the industry defines them to be
The model can be adapted for different aspects of the industry (e.g. the Coal Seam Gas sector in QLD)
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Program Application
Undertake CSTP Off-job program with T/O and
behaviour results recorded
Workplace observes demonstration of
behaviours and records results
Complete successfully and receive workplace
endorsement.
Complete successfully and receive T/O
endorsement and workplace behaviour
checklist
CSTP T/O endorsement provided to workplace and checklist handed
over.
Copy of workplace endorsement emailed
to Independent Reviewer
Copy of T/O endorsement emailed
to Independent Reviewer
Reviewer adds to data base
Issues CSTP Card to individual
CSTP Card presented in future workplaces
Participant details
recorded
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Common Safety TrainingWorkplace Application
Who? Any competent person assigned by the organisation (team leader, supervisor, etc)
How? By day to day observation, of w/place activities some questioning and recording of observations
When? During the first two swings or 4 weeks (longer if necessary)
Safeguards. Your procedures, your SMS, your obligations under Acts/Regulations, Competent W/Place assessors. W/place sign-off
Supervision
Application
Frequency
Effectiveness
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Common Safety TrainingWho does it apply to?Focus for the first year is on new entrants to the industry
Over the two years following, existing workers will be observed against the workplace observation checklists
Anyone who has been out of the industry for longer than four years is considered a ‘new entrant’
The CST is a once off process except where you leave the industry for over four years
At present, marine crews are not covered unless directly involved in activities relating to drilling or operations on a production facility where a Safety Case or other regulatory requirement is in effect
The initial decision was not to include construction workers, but this will be reviewed over the next year or so. Some companies are considering introducing the CSTP for their construction workforce (e.g. Chevron on Barrow Island)
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Common Safety TrainingIndependent Reviewer
The Independent reviewer is a critical part of the CST Program
Matches advice from both the workplace and the training organisation for each individual
Issues Common Safety Training Card
Maintains a database
Undertakes periodic reviews of both workplaces and training facilities
Reviewer reports back to the Industry Management Committee
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CSTP Card
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Common Safety TrainingFuture developmentsFollowing the first year of implementation we will be looking to roll the CST out for the onshore industry
The CSG Sector in Queensland may be ready to participate earlier as they have already conducted the first trial training on CST
Supervisor OHS competencies – as discussed earlier today
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More information?
www.appea.com.au
http://www.appea.com.au/
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Key contacts
Alf Standen (CSTP Project Consultant)
Phone: 0412 942 099
Miranda Taylor (Director Skills & Safety, APPEA)
Elizabeth Hood (Senior Policy Adviser, Skills & Safety, APPEA)
Phone APPEA Perth Office: 08 9321 9775
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Thank you.Thank you.
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Coffee Break Afternoon Tea
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Table Exercise “Contractor Client Interface”
- Part 3 - Feedback close out-
Facilitated by:Darren Thomas / Henk Feyen
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Slide 74Project Safe Forum | 22 April 2010 | DRIMS #5528550
Your Preferred Topic No.
Please place your preferred topic number from the 5 items discussed by each of the groups.
Guidance - which you think might require further investigation and possible implementation in the future?
You can only choose onetopic per table group!
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Slide 75Project Safe Forum | 22 April 2010 | DRIMS #5528550
Feedback Top 5 from: Tables 1, 2 & 3 - (How do we work together effectively?)
Genuine Alignment and Re-Alignment
1 Communication and Early Engagement (R&R, expectations and drivers)
2 “Common Ownership”, Common Goals
3 Agreed Principles and Ways of Working Together
4 Commercial Transparency
5 Visible Demonstration, Alignment and Commitment at all Levels
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Slide 76Project Safe Forum | 22 April 2010 | DRIMS #5528550
Feedback Top 5 from: Tables 4, 5 & 6 – “What will get in the way?”
1
- Working in Isolation- Personalities- Empowerment- Formal CommunicationCo-Locate Project Management Teams
2- Ambiguous Contracts- Working to Words Rather than IntentClear, Concise, Collaborative Contracts
3- Blame Being Apportioned- Lack of EmpowermentSolving Problems Collaboratively
4
- Mis-Alignment of Objectives- Time / Resource PressurePre-Contract Award Alignment – Objective, Goals, Expectations, Schedule
5
- Email - Letters- Arse Covering - Managing by Contract- Cultural IssuesPersonalise Communications
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Slide 77Project Safe Forum | 22 April 2010 | DRIMS #5528550
Feedback Top 5 from: Tables 7, 8 & 9 – “Good and bad practices”
BAD GOOD
1 Poor Communication – HSE Musak Strong Leadership Focussed on HSE
2 Overly Prescriptive Approach Alignment Between Client Contractors and Workforce
3 External Motivators Driving Behaviour - $ -vs- TRCFFront End Loading on Both Process and Personal Safety
4 Client Behaviour Incongruent with Expectations Communication – 2 Way
5 Walking Past - Apathy Compliance – with Process/Standards
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Slide 78Project Safe Forum | 22 April 2010 | DRIMS #5528550
Feedback Top 5 from: Tables 10, 11 & 12 – “What needs to be in the contract?”
1 Clear Aims and Objectives
2 Early Contractor Engagement in Design, Planning and HSE
3 KPI’s to be Positive with Emphasis on Leads and Alignment with Aims and Objectives and Relevant to Front Line Workers
4 Remuneration Mechanism Designed to Align Client/Contractor Interest. Lump Sum or Reimbursable not the Answer.
5
Standardised HSE Requirements Industry Wide that Builds/Integrates:
- Templates- Back to Back with Legislation- Competency Requirements
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Slide 79Project Safe Forum | 22 April 2010 | DRIMS #5528550
Feedback Top 5 from: Tables 14, 15 & 16 – “How do you get traction in this area and make it sustainable?”
1 Alignment of Goals and Objectives
2Decide Lead Indicators that Improve HSE Performance-Promote positive/good practices-Performance/results/initiatives to enable HSE performance
3
Common Inductions, Competency Requirements- Involvement of Client/Contractor in structured face to face sessions, pre-award, post award during contract- Regular/consistent auditing after contract awarded- Continuous monitoring and feedback
4 Combined Client/Contractor Investigation Team (Just Culture)
5 Visible/Tangible Relationship and Partnership at Top Level
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Way Forward
Presented by Eamonn McCabe(SVP Project - Woodside)
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Feedback, Contractor/Client Interface Top Strategies and
Forum Closure
Presented by Mike Brennan(GM Project delivery - Woodside)
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Slide 82Project Safe Forum | 22 April 2010 | DRIMS #5528550
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Slide 83Project Safe Forum | 22 April 2010 | DRIMS #5528550
Feedback on table exercise
Table # Most chosen topic by the audience
from each of the table groups top 51
2
3
4
5
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Drink & NibblesSponsored by McDermott and Acergy
Project Safe ForumWelcome, Safety Briefings and Objective �Emergency Evacuation ProcedureKey objective for the dayAgendaProject Safe – �Purpose, History & Achievements over last 18 months �Purpose, History & AchievementsPurpose, History & AchievementsPurpose, History & AchievementsPurpose, History & AchievementsPurpose, History & AchievementsTitleOffshore Contractor H&S Forum – �what have we achieved in 12 months? �CEO Contractor Offshore GroupCEO Health and Safety Group - OffshoreCEO Health and Safety Group - OffshoreSupervisor Competence and TrainingStakeholder EngagementOverall Contractor H&S Forums –�what has been achieved in the other Forum Groups �Production GroupProcesses - H&S Contract Scorecard (example)Project (Onshore) GroupProject (Onshore) Group cont…Project (Onshore) Group cont…Exploration Group - SurveySAFEWebsiteExploration Group - Sub Committees and Forums Drilling & Completions GroupDrilling & Completions - Focus Areas for 2010Future DirectionsSupervisor Competency �Coffee Break – Morning tea �Contractor / Client Interface �Project Safe Web-page �Web pageWebsite feedback - table exerciseTable Exercise �“Contractor Client Interface” � - Part 1- Table ExerciseTable ExerciseTable ExerciseLunch �Table Exercise �“Contractor Client Interface”�- Part 2 - �Table Exercise – Part IICommon Safety Training Programme �The Australian Oil & Gas Industry��Common Safety Training ProgramPresentation outlineWho is APPEA? APPEA HSO CommitteeAPPEA Safety Performance Common Safety Training�BackgroundCommon Safety Training �Key featuresCommon Safety Training�Key FeaturesProgram ApplicationCommon Safety Training�Workplace ApplicationCommon Safety Training�Who does it apply to?Common Safety Training�Independent Reviewer CSTP CardCommon Safety Training�Future developmentsMore information?Key contactsThank you.Coffee Break �Afternoon TeaTable Exercise �“Contractor Client Interface”�- Part 3 - Feedback close out- �Way Forward �Feedback, Contractor/Client Interface Top Strategies and Forum Closure �Drink & Nibbles�Sponsored by McDermott and Acergy �