project on development of new business
TRANSCRIPT
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PROJECT ON DEVELOPMENT OF
NEW BUSINESS
PREPARED BY:
STUDENTS OF
INTERNATIOMAL ISLAMIC
UNVERSITY ISLAMABAD
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THE PROJECT OF NEW BUSINESSDEVELOPMENT
PREPARED BY,
AAMIR HAYAT& CLASS MATES
PROGRAM,MASTERS IN BUSINESS
ADMINSTRATION
Acknowledgement
Take &
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The project was the great learning for us. Practice like this contributes very
much in reducing distance between bookish and practical world.
We have been able to accomplish our project successfully with the blessings
of
Almighty Allah who created this world for the search of knowledge and
bestowed us to complete this task. We invoke peace for Holy Prophet
(PBUH) the most perfect and exalted among and ever born on the surface
of earth and sky. The greatest social reformer who is forever the torch of
guidance and knowledge for humanity as a whole.
We are thankful to our esteemed teacher Prof. Adnan Shabir Sb. who
helps us a lot in making this project comprehensive and guided us very well
throughout the course of marketing and really made these course fruitful
for us. We enjoyed his company during the whole semester.
In last we never forget the praises worth contribution and moral support
each of our class fellows.
Dedication
To our beloved Parents and Teachers who always helped us in
every phase of life.
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TABLEOF CONTENTS
1. Executive summary
2. Situation analysis
2.1.Market needs
2.2.Market Analysis
2.2.1.Market demographics
2.2.2.Market trends
2.2.3.Market growth
2.3.Company
2.3.1.Mission (essential purpose of company)
2.3.2.Product offering
2.3.3.Positioning (what the product is? For whom?)
2.3.4.SWOT analysis
2.4.Competition analysis
3. Marketing strategy
4. Marketing mix4.1.Product
4.2.Price
4.3.Place
4.4.Promotion
5. Financial strategy
5.1.Breakeven analysis (pay back period)
5.2.Projected sales (3 years)
5.3.Projected income statement
5.4.Projected balance sheet
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1.EXECUTIVE SUMMARY
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Introduction of the company:
Company Name:
Our company offers distribution services in Pakistan. Mainly it provide services
to the region of Islamabad and Rawalpindi. It provide services to different
companies like
Lindt
Heinz
Hersheys
Our market need is to cater the different shops of its target market and providing
them these products on time.
product
1.1. MARKETNEEDS:
Take & Taste Corner will be starting its operation in F-8 markaz Islamabad.
Our focus will be on the following areas that are important to our customer.
Customer Care: The customer is the boss. The customers will be impresses
by the standard of customer care they receive.
Take out customers: The number of take out customers has greatly increased
over the past few years. Due to some political instability and terrorists threatsthe people are now reluctant to dine in rather they prefer to take the food back
home and enjoy with their families. The customers will have access to our
take out at any time of the day.
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Quality food: The customers of Islamabad are very sophisticated and they are
very conscious about the quality of the food. Take & Taste Corner will deliver
the best quality food to its customer.
1.2.MARKETANALYSIS:
Islamabad is a growing fast food market and the customers are very much
keen for good quality outlets. Some of the features of the market are:
1.2.1.MARKETDEMOGRAPHICS:
Islamabads total rural population is 630,000 and its majority
consists of middle class employed people. They are sophisticated
and health conscious people. The culture of the city is a mixed
culture. The people belong to different background Punjabis
account for 65% followed by the Urdu speaking around 10%
Pashto at 10% and others at (Sindhi, Balochi, Kashmiri etc) at
15%.
Our main focus will be the people belonging to the age group of
22-45.
1.2.2.MARKETTRENDS:
In recent years the trend of fast food eat out has greatly increased
in the city and big companies like MacDonalds and KFC have
also opened their branches. The people are now looking for more
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variety and healthy food. The numbers of take out customers have
increased to a great extent. Take & Taste will try to capture the
market through its healthier environment and outclass customer
care.
1.2.3.MARKETGROWTH:
The first ever fast food was opened in Jinnah Super by the name of
`Black Beard'. It was followed by `Sam', also in Jinnah Super and
`Heaven' and `Point' at Super Market. The three have long closed
down. Food lovers say the opening up of MacDonalds, KFC and
Pizza Hut, all part of international fast food chains, in recent years
have completed the journey started by Black Beard.
Over the past years the fast food industry has a rapid growth in the
city. It has moved from the upper class to the middle class. Now
majority of the people have access to the fast food outlets and the
prices are also very low.
1.3.COMPANY:
Take & Taste corner will be a partnership company with 4 partners, each
contributing equal amount of capital. A total of 10 employees initially will
work for the organization. The fast food outlet will be located in the F-8
markaz (Ayub Market) Islamabad which is a very famous market of the city.
The area of the store is 720 square feet. Seating capacity for the customers is
around 20-25. Our take away staff will work for the whole day from 9am to
11pm in shifts.
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1.3.1.MISSION STATEMENT:
Take & Taste corner is committed to good food, good health and
provide each customer a food experience to set new standards in value,
service, cleanliness and quality.
1.3.2.PRODUCTSOFFERING:
Take & Taste Corner will offer the all new Hot burger which will be
differentiated and superior to competitors. The taste and the juice in
every bite of the food that customers take at our corner will be an ever
new experience.
Burgers are made by the company itself and the stuff used to make the
burger is fresh and sterilized.
French fries are made from fresh potatoes along with a special recipe.
The meat used is Halal and fresh. Frozen meat is avoided as it may not
give our customers the true taste.
Ice cream will be offered in the summer season. For this purpose
company has hired some employees experienced from Chaman ice
cream Lahore who will be making delicious ice cream for our
customers.
All present brands of cold drinks in the market are available at the
store.
Dining at Take & Taste Corner is a great experience of quality
service along with healthy food and soothing environment.
1.3.3.POSITIONINGOFPRODUCT:
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Our products will be positioned in a very special manner. The
customers will know that the product they are eating is great in both,
taste and health.
The products will be developed so that they may be aesthetically
pleasing. Take & Taste Corner will also arrange birthday parties. Our
superior customer service will help us to create long term relationships
with our customers and satisfy their needs.
1.3.4.SWOT ANALYSIS:
The following SWOT analysis gives the strength and weaknesses of
the company and threats and opportunities that surrounds it.
1.3.4.1.STRENGTHS:
Spacious outlet with clean environment and experienced staff
with great customer care.
Fresh inputs for the products that keeps the taste alive.
Great customer service and customer support staff that makes
dining at Take & Taste Corner a great experience.
High quality product offering that is superior to competitors
in both taste and presentation.
1.3.4.2.WEAKNESSES:
Take & Taste Corners name lack brand equity.
Very low advertising budget.
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1.3.4.3.OPPORTUNITIES:
Increasing trend of the customers towards fast food.
There are three renowned universities and two colleges
surrounding the outlet. Students are a great source of income
for the fast food in Islamabad.
Different banks and an office of a telecom companys finance
department which have almost 100 employees.
1.3.4.4.THREATS:
Unstable political environment of the country.
Emerging obesity awareness.
1.4.COMPETITIONANALYSIS:
Daintys: The biggest competitor for Take & Taste Corner will be this
restaurant.
Mr. Cod: This restaurant also offers good products and has huge clientele.
Although they offer a high range of products but they are expensive.
2.MARKETING STRATEGY:
Our business marketing strategy is to establish a new business in the current market
of Islamabad. Whose competitors are the MacDonalds and KFC who are providing
the products on high rates, But T&T will come in the market by the additional
packages of products and services for the benefit of customers by providing them
freshest, most creative, health conscious, high quality nutrient food with in the
reasonable price.
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T&T Corner will approach the marketing of the offered products in different ways.
T&T will introduce the customers to the offered products at the outlet in Islamabad. It
will also serve as a place where suggestion to improve our products can be gathered.
The T&T will introduce and sale their product to potential buyers from
advertisements by which they can view the details about our products and order.
Outlet will advertise its high quality, freshest, most creative health conscious food
through ads in local newspapers, magazines, and also through the pamphlets. The
products of T&T will be placed in festivals and different occasions by whichthis will
open the offered product to millions of potential customers and also introduces them
to companys Phone from where they can order the desired product. Also this may
result in long-term relationships with the customers.
2.1.MARKETING OBJECTIVES:
Experience an increase in new customers by which more motivation
towards our product.
Maintain positive, steady, growth each month.
Generate at least (300,000) rupees in sales per month.
2.2.FINANCIAL OBJECTIVES:
Our priority with customer satisfaction is to improve our growth for each year.
Reducing the variable costs through association with food production.
Reduce the cost through proper training of our employees about growth bywhich our budget can increase.
2.3.TARGET MARKET:
The market can be divided into three target populations:
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Individuals: People who want to have delicious refreshment by themselves
including Males, Female, and Youngsters.
Families: A group of people, either friends or a group of relatives who dining
together.
Take Away: People who mostly prefer to eat burgers, ice creams in there
home or at a different location as compare to actual burger outlet.
The T&T Corner customer age is not a compulsory subject, because all age
groups can enjoy at our outlet.
Characteristic of the Target Market:
The most defined characteristics of the target market are
These areas have a large population consisting of
Families who have household disposable incomes over Rs.20, 000.
Many visitors who stay in Islamabad for visit many places.
Every employed individual.
Students of the universities & colleges surrounding the outlet.
T&T Corner arrives at a profile of the primary customer by the
combination of various demographic factors, which are as follows:
Young professionals who work close to the location.
Students of different colleges & schools.
Sophisticated families who live nearby.
2.3.1.STRATEGY:
The single objective is to position T & T Corner as the premier Burger
outlet, OR Area, Commanding a majority of the market share within
five years. The marketing strategy will seek to first create customer
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awareness regarding their services offered, making more customer, and
work for customer attraction.
The message that T & T will seek to communicate is that T & T offers
The freshest,
Most creative,
Health conscious,
More attractive
High quality nutrients food
Reasonably priced, food in Islamabad.
2.3.2.POSITIONING
T& T Corner will position itself as a reasonably priced refreshment
corner. Consumers who appreciate high-quality nutrient food will
recognize the value and unique offerings of T & T Corner. Customers
will be single as well as families.
The products like the
Burgers: will have the freshest ingredients including Vegetables,
Meat, Beef, Chicken, and Mayonnaise.
Ice cream: by the flavor of Almond, Pasta, Tutti-frutti, Vanilla,
chocolate, Pineapple.
Cold drinks: All available brands in the market.
The product will also be developed to enhance presentation; and
everything will be more likely pleasing.
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Communications Methods:
T&T corners offerings will be communicated through a variety of
methods.
By Pamphlets.
By Banners around commercial areas
By Ads given in local newspaper & magazines
By distribution of leaflets to attracts people.
By sign boards
This will be particularly effective because these are the popular
methods consulted when people are looking for things to act.
Take & Taste Image as an Employer:
Employees, play a vital role through their performance behavior. We
will provide the best employment experience to our employees for
achieving the goal of world's best quick-service refreshment outlet
experience to our valued customers.
Our commitment with employees like as,
We value you, your growth and your contributions
Five Principles guide our Commitment:
Learning, Development and Personal Growth: Employees will have
the opportunity to advance in skill, contribution and career level
through coaching, training and feedback.
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Resources to Get the Job Done: More surety of comfortable place
work with access materials, equipment and information will provide
for job.
Recognition and Respect: All employees will have better dignity &
respect for more contribution of business success.
Values and Leadership Behaviors: Every employee will listen
&communicate freely & honestly for the interest of all other people
including (customers, owner, and suppliers)
Total Compensation: Pay and Rewards program follows a "Pay-for-
Performance" philosophy, the better results produced by employees,the greater pay opportunities.
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3.MARKETING MIX:
3.1.PRODUCT
Our primary offerings would constitute the following items
Burgers
French fries
Ice-cream
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Shakes
Take & Taste will constantly bring innovations in its products. New range of
burgers with variants will be introduced to retain customer interest. Besides
new items will be frequently launched based upon the customer taste.
3.2.PRICE
Take & Taste will charge normal price prevalent in the market. Our strategy
would be to charge a lower price affordable to greater number of customers.
So we could attract more customers who cant afford the prices offered by the
competitors of Take & Taste. Besides we will offer the products of various
price ranges.
Special discounts will be offered on:
Family Purchases & Big Orders
Membership scheme will be available to the customers so that they will
get up to 20% off on their purchases exceeding Rs. 1000.
Routine Customers will also be entertained by special Discounts.
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PRICES OFFEREDAT TAKE & TASTE
Items PricesBURGERS Rs.Chicken Cheese Burger 100
Chicken Burger 95
Beef Burger 85
Mayonnaise Salad Burger* 60
FRIES Rs.Fries Large 35
Fries Mini 25
ICE CREAM Rs.3 Scoops 105
2 Scoops 85
1 Scoop 50
DRINKS Rs.Soft Drinks 25
Shakes 45
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SHAKES Rs.Milky Cream Shake 55
Plain Milk Shake 40
*OURSPECIALTY
3.3.PLACE
Take & taste will be Located around F-8. It is a densely populate area. It is
surrounded by
Offices
Companies
Universities & colleges
Shops
Some of the famous universities, colleges & offices are situated around
Take &Taste, who are our prospect customers
It is accessible to all the residents around the city. People can easily access
us without the problem of parking.
Place Convenience for Customers
In the heart of commercial area
We will provide spacious parking area
Its nearby renowned universities
Easily accessible
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3.4.PROMOTION
Take & Taste due to its financial constraints will adopt a small scale
promotional approach. Its main promotional means would constitute the
following:
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Local newspaper ads
Pamphlets
Adds on local cable networks
Banners around commercial areas
Personal Contacts
Promotion is schools & colleges
4.FINANCIAL STRATEGY:
Financial Analysis of Take & Taste Include the following heads,
Break even analysis
Projected Sales Statement
Projected Income Statement
Projected Balance Sheet
4.1.BREAKEVEN ANALYSIS
A breakeven analysis determines the sales volume, at a given price, that is
required to recover total costs.
Expressed as a formula, breakeven is as follows.
Break even Sales = Fixed Cost / (1- Variable Cost / Sales)
Break even Sales = 27, 44,400 / (1- 8, 40,000 / 42, 00,000)
Break even Sales = 34, 30,500 PKR
The graph of Break even analysis is not possible because this is not a
manufacturing concern in which products to be made.
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TAKE & TASTE
PROJECTED SALES
FORTHE YEAR2008
TAKE & TASTE
PROJECTED SALES
FORTHE YEAR2009
SALES PERDAY PERMONTH PERANNUM
PKR PKR PKR
BURGERS 8,750 262,500 3,150,000ICE CREAMS 2,500 75,000 900,000FRIES 1,250 37,500 450,000SHAKES 875 26,250 315,000SOFT DRINKS 1,215 36,260 435,000
TOTAL SALES 14,590 437,510 52,50,000
TAKE & TASTE
PROJECTED SALES
FORTHE YEAR2010
SALES PERDAY PERMONTH PERANNUM
PKR PKR PKR
BURGERS 11,815 354,375 4,252,500ICE CREAMS 3,375 101,250 1,215,000FRIES 1,690 50,625 607,590SHAKES 1,180 35,440 425,250SOFT DRINKS 1,630 48,960 587,160
TOTAL SALES 19,690 590,650 7,087,500
SALES PERDAY PERMONTH PERANNUM
PKR PKR PKR
BURGERS 7,000 210,000 2,520,000ICE CREAMS 2,000 60,000 720,000FRIES 1,000 30,000 360,000SHAKES 700 21,000 252,000SOFT DRINKS 970 29,000 348,000
TOTAL SALES 11,670 350,000 4,200,000
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SALES CHART:
0
2000000
4000000
6000000
8000000
Years
Sales
Years 2008 2009 2010
Sales 4,200,000 5,250,000 7,087,500
1 2 3
PROFITABILITY CHART:
profit
profit
2008
615600
profit
2009
1470000
profit
2010
2859525
0
1000000
2000000
3000000
4000000
2008 2008 2009 2009 2010 2010 2011
profit