project management_an overview

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05-02-2013 1 © Parag Mahajan, PMP. Not to be distributed, reproduced without written permission. Project Management Parag S. Mahajan, PMP, CSM, PMI-ACP Program Manager 4-Feb-13 [email protected] Cell - 9673995721 ® ® © Parag Mahajan, PMP. Not to be distributed, reproduced without written permission. What is a project? temporary endeavor undertaken to create a unique product or service or end result - has a definite beginning and end Project

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It is about : What is project?Why are projects undertaken?Portfolio Life Cycle ManagementProject Scope ManagementWBS & Its purposeProject Time managementCritical PathQuality : Product & ProjectCost Of Qualityand Process Groups.

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  • 05-02-2013

    1

    Parag Mahajan, PMP. Not to be distributed, reproduced without written permission.

    Project Management

    Parag S. Mahajan, PMP, CSM, PMI-ACP

    Program Manager

    4-Feb-13

    [email protected]

    Cell - 9673995721

    Parag Mahajan, PMP. Not to be distributed, reproduced without written permission.

    What is a project?

    temporary endeavor undertaken to

    create a unique product or service or

    end result

    - has a definite beginning and end

    Project

  • 05-02-2013

    2

    Parag Mahajan, PMP. Not to be distributed, reproduced without written permission.

    Success

    Failure

    The Goal !

    Te

    am

    wo

    rk

    Results

    Meet Project Expectations

    Meet People

    Expectations

    Parag Mahajan, PMP. Not to be distributed, reproduced without written permission.

    Why are projects undertaken?

    Market Demand

    Business Need

    Customer Request

    Technical Advance

    Legal Requirements

    Social Needs

    Whatever be the motive, for organization to succeed

    PROJECT Success is essential.

  • 05-02-2013

    3

    Parag Mahajan, PMP. Not to be distributed, reproduced without written permission.

    "The application of knowledge, skills, tools and techniques to project activities in order to meet or exceed stakeholder needs and expectations from a project.

    Knowledge : Functional, managerial... Skills : Communication, Leadership Tools : MS Project, SharePoint Technique :PERT, CPM, RCA

    Project Management

    Parag Mahajan, PMP. Not to be distributed, reproduced without written permission.

    Project Management (Unofficial)

    Definition

    Organization

    Decision making

    Changing peoples behavior

    Creating an Conducive Environment

    Project Management is about

  • 05-02-2013

    4

    Parag Mahajan, PMP. Not to be distributed, reproduced without written permission.

    Stakeholders? Interactions?

    Client End

    User

    Project

    Sponsor

    Top

    Management Team

    Members/

    Resources

    Client

    Site PM

    Vendors

    Technical &

    Engg.Group

    Clients Top Management

    Project

    Manager

    PMO Projects

    Director

    Portfolio/

    Program

    Manager

    Parag Mahajan, PMP. Not to be distributed, reproduced without written permission.

    Portfolio-Program-Projects

    Initiative

    Objective

    Goal

  • 05-02-2013

    5

    Parag Mahajan, PMP. Not to be distributed, reproduced without written permission.

    Portfolio Life Cycle Management

    Contributed by Shawn Maynard. 2005

    Parag Mahajan, PMP. Not to be distributed, reproduced without written permission.

    Project Life Cycle

    Project Life Cycle defines: Technical work performed in each phase

    Who is involved in each phase

    Common Characteristics of Project Life Cycles: Cost and Staffing levels are low at start and move

    higher towards the end

    Probability of successfully completing project is low at beginning, higher towards the end as project continues

    Stakeholder influence is high at the beginning and progressively lowers as project continues

  • 05-02-2013

    6

    Parag Mahajan, PMP. Not to be distributed, reproduced without written permission.

    Predictability & Visibility!

    What does PLC define?

    What technical work to do in each phase

    When the deliverable is to be generated in each phase

    How each deliverable is reviewed, verified, and validated

    Who is involved in each phase

    How to control and approve each phase

    Why do we need Phases?

    Parag Mahajan, PMP. Not to be distributed, reproduced without written permission.

    PMI FrameworkKnowledge Areas

  • 05-02-2013

    7

    Parag Mahajan, PMP. Not to be distributed, reproduced without written permission.

    Process Groups

    Initiating

    Processes

    Planning

    Processes

    Controlling

    Processes Executing

    Processes

    Closing

    Processes

    Parag Mahajan, PMP. Not to be distributed, reproduced without written permission.

    Project Managers Role

    Leadership

    Organization

    Communication

    Finance

    Technical savvy

    Team building

    Praising

    Punishing

  • 05-02-2013

    8

    Parag Mahajan, PMP. Not to be distributed, reproduced without written permission.

    Change in Projects

    Parag Mahajan, PMP. Not to be distributed, reproduced without written permission.

    Ensures that the project includes ALL the work and ONLY the work required to complete the

    project

    Plays a key role in addressing

    What is included

    What needs to be excluded

    Understanding of Product scope and Project scope

    Project Scope Management

  • 05-02-2013

    9

    Parag Mahajan, PMP. Not to be distributed, reproduced without written permission.

    "A deliverable oriented grouping of project elements which organizes and defines the total scope of the project.

    Each descending level represents an increasingly detailed definition of a project component.

    Project components may be products or services.

    Decomposition: Decomposition is the subdivision of project deliverables into smaller, more manageable components until the

    deliverables are defined to the work package level. The work

    package level is the point at which cost and schedule can be

    reliably estimated, and will support managing activities throughout

    the project life cycle

    Work Breakdown Structure

    Parag Mahajan, PMP. Not to be distributed, reproduced without written permission.

    Purpose of WBS

    To define:

    Solution strategy/ general approach/ Implementation tactics

    To support more accurate estimates of project duration and cost than can be made at the project level

    To provide a basis for estimating project resources:

    Departmental or subcontractor support

    Vendors and their products

    Services

    Any other identifiable resource

  • 05-02-2013

    10

    Parag Mahajan, PMP. Not to be distributed, reproduced without written permission.

    WBS sample

    Trip to Ranthambore National Park

    Arrange Travel

    Schedule Flights to Destination

    Rent Car

    Arrange Hotel

    Schedule return flights

    Get Equipment

    Contact BW Outfitter

    Rent Vehicle in park

    Rent Tents

    Bring Sleeping Bags

    Bring Trekking Gear

    Bring lights, waterproof watches

    Plan Meals

    Bring cooking gear

    Freeze dry food

    Prepare 7 breakfasts

    Prepare 7 lunches

    Prepare 6 dinners

    Prepare Budget

    Assign Budget Person

    Get deposits

    Retain Receipts

    Pay for supplies

    Close-out trip

    Plan for Emergencies

    Obtain emerg. #s

    Arrange contact at Park

    Bring emerg. flares

    Bring two first aid kits

    Plan Activities

    Bring Cards

    Bring Joke book

    Bring Housie..

    Parag Mahajan, PMP. Not to be distributed, reproduced without written permission.

    Project Time Management

    Ensures timely completion of project

    Plays important role in

    Extended WBS analysis

    Dependency analysis

    Resource loading

    What if analysis

    Developing easy to track schedule and tracking it regularly raising

    alarms as necessary

  • 05-02-2013

    11

    Parag Mahajan, PMP. Not to be distributed, reproduced without written permission.

    Mandatory Dependency / Hard Logic

    Discretionary Dependency / Soft Logic

    External Dependency

    Ways to represent dependencies

    Start to Finish

    Finish to Start

    Start to Start

    Finish to Finish

    Applying Leads and lags

    Project Time Management

    Parag Mahajan, PMP. Not to be distributed, reproduced without written permission.

    In a project network diagram, the series of activities which determines the earliest completion of the project is the critical path .

    Also Defined as

    The critical path is the longest path to complete a project and it has no Float.

    Critical Path is that path where any delay will delay the project completion time.

    The critical path will generally change from time to time as activities are completed ahead of or behind schedule.

    Critical Activity: Any activity on a critical path is a critical activity.

    Float:The amount of time that an activity may be delayed from its early start without delaying the project finish date.

    Critical Path

  • 05-02-2013

    12

    Parag Mahajan, PMP. Not to be distributed, reproduced without written permission.

    PDM and ADM

    Refer to page 132 in PMBOK 3rd Edition Refer to page 131 in PMBOK 3rd Edition

    PDM Precedence Diagramming Method ADM Arrow Diagramming Method

    Parag Mahajan, PMP. Not to be distributed, reproduced without written permission.

    Forward Pass Calculations

    1 DU =

    2

    2

    Prep

    3 DU =

    3

    5

    Paint Ceiling

    3 DU =

    2

    4

    Paint Trim

    3 DU =

    4

    6

    Paint Walls

    7 DU = 2 8

    Paint Walls (2nd

    Coat)

    9 DU = 2 10

    Clean-up

    ES DU EF

    Task

    LS Float LF

    ES: Early Start, LS: Late Start, EF: Early Finish, LF: Late Finish, DU: Duration

  • 05-02-2013

    13

    Parag Mahajan, PMP. Not to be distributed, reproduced without written permission.

    Backward Pass Calculations

    1 DU =

    2

    2

    Prep

    1 F = 0 2

    3 DU =

    3

    5

    Paint Ceiling

    6 F = 3 8

    3 DU =

    2

    4

    Paint Trim

    7 F = 4 8

    3 DU =

    4

    6

    Paint Walls

    3 F = 0 6

    7 DU = 2 8

    Paint Walls (2nd

    Coat)

    7 F = 0 8

    9 DU =

    2

    1

    0

    Clean-up

    9 F = 0 1

    0

    ES DU EF

    Task

    LS Float LF

    Parag Mahajan, PMP. Not to be distributed, reproduced without written permission.

    Quality : Product & Project

    Product

    Reliability Performance Testability Maintainability Trustworthiness

    Project

    Predictability Visibility Clarity Maturity Flexibility Collaboration and Cohesion Ownership and Passion

  • 05-02-2013

    14

    Parag Mahajan, PMP. Not to be distributed, reproduced without written permission.

    Identify Stakeholders

    Power Interest Grid

    How ? - Interviews

    - Expert Judgment

    What ?

    - Project Charter

    - Procurement Doc

    - OPA

    - EEF

    Parag Mahajan, PMP. Not to be distributed, reproduced without written permission.

    Cost of quality(COQ) is the total cost of all efforts to achieve product or service quality All work to build product/service

    work resulting from nonconformance to the requirements

    In short COQ = COQ planning + assurance + control

    OR

    Cost of Quality = Cost of conformance + Cost of nonconformance

    Cost Of Quality Definitions

    Conformance

    Planning

    Training and Indoctrination

    Process Control

    Process Validation

    Test and Evaluation

    Inspection and Field Testing

    Non-Conformance (COPQ)*

    Rework Repair Scrap

    Expediting

    Additional material & inventory

    Warranty Repairs and Service

    Complaint Handling

    Liability Judgments

    Product Recalls

    Product corrective actions *(COPQ: Cost of poor quality)

  • 05-02-2013

    15

    Parag Mahajan, PMP. Not to be distributed, reproduced without written permission.

    Transfer: Risk transference is seeking to shift the negative impact of a threat to a third party together with ownership of the response. Transferring the risk simply gives another party responsibility for its management; it does not eliminate it.

    Mitigate: Mitigation seeks to reduce the probability and impacts of an adverse risk event to an acceptable threshold.

    Exploit:. This strategy may be selected for risks with positive impacts where the organization wishes to ensure that the opportunity is realized. The aim of this strategy is to eliminate the uncertainty associated with a particular upside risk by making the opportunity definitely happen.

    Share: Sharing a positive risk involves allocating ownership to a third party who is best able to capture the opportunity for the benefit of the project. (joint ventures)

    Enhance: This strategy aims to modify the size of an opportunity by increasing probability and positive impacts, and by identifying and maximizing key drivers of these positive-impact risks.

    Avoid: Risk avoidance is changing the project plan to eliminate the threat posed by an adverse risk, to isolate the project objectives from its impact or to relax the objective that is in jeopardy such as by getting more time or reducing scope.

    Risk Responses Strategies

    Parag Mahajan, PMP. Not to be distributed, reproduced without written permission.

    Process Groups

    Initiating

    Planning

    Executing

    Monitoring & Controlling

    Closing

  • 05-02-2013

    16

    Parag Mahajan, PMP. Not to be distributed, reproduced without written permission.

    Initiating - Purpose

    To commit the organization to a project or phase (resources,

    priority, focus of top mgmt, accountability of support group)

    To set the overall solution direction

    To define top-level project objectives (what are we delivering

    and what the organization is seeking out of it returns,

    growth, reputation, relations, knowledge base?)

    To secure the necessary approvals and resources

    Validate alignment with strategic objectives (is this our cup of

    tea? Is this contributing to our mission?)

    To assign a project manager

    Parag Mahajan, PMP. Not to be distributed, reproduced without written permission.

    Planning - Purpose

    To develop a project plan that:

    Facilities later accomplishment

    Ensures project wide integration

    Monitors change effectively

    Provides decision support information to stakeholders

    Can be updated by iterative planning activities

  • 05-02-2013

    17

    Parag Mahajan, PMP. Not to be distributed, reproduced without written permission.

    Planning Parts

    There are three sub-deliverables involved in ANY planning activity. Let it be Time planning, Cost planning, or planning on any other

    knowledge areas.

    Guideline: It is a process explaining how to plan and how to control

    Baseline: It is accepted scenario by the stakeholders against which project performance will be measured

    Thresholds: It is the tolerance set on the variations from the baselines

    Parag Mahajan, PMP. Not to be distributed, reproduced without written permission.

    Executing - Purpose

    To coordinate, integrate, and manage all resources

    Why?

    in order to achieve the project objectives

    How?

    by carrying out the letter and intent of the project plan

    While

    responding to change and mitigating risks

  • 05-02-2013

    18

    Parag Mahajan, PMP. Not to be distributed, reproduced without written permission.

    Controlling - Purpose

    Monitor the project execution so that variances can be identified

    Take corrective actions as may be necessary

    Influence the factors that cause the change(s)

    Provide the project team insight into the health of the project or a phase

    Provide feedback to the previous phases

    Parag Mahajan, PMP. Not to be distributed, reproduced without written permission.

    Closing - Purpose

    Formalizing acceptance of the project and bringing it to an orderly end by:

    Closing the contract

    Achieving administrative closure

  • 05-02-2013

    19

    Parag Mahajan, PMP. Not to be distributed, reproduced without written permission.

    None of us is as smart as

    ALL OF US