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Project Management Body of Knowledge Guide fourth edition section 1

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  • Presentedby:[email protected]

    1

  • 2

  • Learning Goals What is a project? What is a project program-portfolio management? Relationship among project management, program management, portfolio management, organisational project management, operations management, & organisational strategy.operations management, & organisational strategy.

    Business value Role, Responsibilities, Competences, & Interpersonal Skills of the Project Manager.

    Organisational Influences & Project Stakeholders Project Life Cycle & Project Management Process for Small and Large Scale Projects.

    3

  • Project

    A project is a temporary endeavour with a

    defined beginning and end

    It is undertaken to create a unique Product,

    Service or Result

    End is reached when a project objectives

    have been achieved or the project is

    terminated or the need for the project no

    longer exists

    Projects can have social economic or

    environmental impact

    Projects are authorised because

    Market Demand

    Strategic opportunity / business need

    Social need

    Environment need

    Customer request

    Technological advancement

    Legal requirement

    A Project can create

    A product that can be component of another

    item, an enhancement or an end item in

    itself

    A service or capability to perform a service

    An improvement in the existing product or

    service lines

    A result such as an outcome or document

    Example: Building a bridge, house,

    software, movie etc.

    4

    Portfolios

    Is a collection of projects, programs, sub-

    portfolios, and operations managed as a

    group to achieve strategic objectives.

    PORTFOLIOS

    PROJECT PROGRAM PROJECT

    PROJECT PROJECT PROJECT

    Programs

    Programs are grouped within

    Portfolios comprise subprograms,

    project or other work which is

    managed in a coordinated way to support the Portfolio.

    PROGRAM

    PROJECT PROJECT PROJECT

    Projects

    Individual project that are either within or

    outside of a program.

    They are still considered part of the

    portfolio.

    Although the projects and programs within the portfolio may not necessary be interdependent or directly related, they are linked to the Organizations Strategic plan by means of the Organizations Portfolio;

    Organisational planning impacts the projects by means of project prioritisation based on risk, funding, and other considerations relevant to the Organisations Strategic Plan.

  • Project Manager is the person assigned

    by the organisation to lead the team that is

    responsible for achieving the project

    objectives;

    Project Manager may report to the

    functional manager;

    Project Manager may report to a Program

    or Portfolio Manager ;

    The Project Manager also works closely

    with the Business Analyst, Quality Assurance

    They have the responsibility to

    satisfy the needs, task needs, team

    needs and individual needs;

    He is the link between the strategy

    and the team;

    Only applying the knowledge, tools

    and techniques is not enough, he

    should also possess the following

    competencies:

    Knowledge About the project;

    They accomplish work through the project

    team and other stakeholders;

    They require a balance of ethical,

    interpersonal, and conceptual skills to

    analyse situations and interact appropriately.

    Interpersonal skills are:

    Leadership

    Teambuilding

    Motivation

    Communication

    ROLE

    OF THE PROJECT MANAGER

    RESPONSIBILITIES &

    COMPETENCIES

    INTERPERSONAL SKILLS

    OF THE PROJECT MANAGER

    5

    with the Business Analyst, Quality Assurance

    Manager and Subject Matter Experts

    Knowledge About the project;

    Performance What PM is able

    accomplish while applying his project

    management knowledge;

    Personal PMs behaviour, attitude,

    core personality, and leadership

    Communication

    Influencing

    Decision making

    Political and cultural awareness

    Negotiation

    Trust building

    Conflict management

    Coaching

    Business value is a concept that is unique to each organization. It is defined as the entire value of the business; sum of tangible

    (monetary, assets, fixtures, stakeholder equity, and utility) and intangible elements (goodwill, brand recognition, public benefits and

    trademarks).

    BUSINESS VALUE

  • Functional manager is the person

    focused on providing management

    oversight for a functional or business

    unit.

    The Project Expediter acts primarily as a

    staff assistant and Communications

    coordinator The expediter cannot

    personally make or enforce decisions.

    Stakeholders are all those groups, units,

    individuals, or organisations, internal or

    external to the organisation, which are

    impacted by, or can impact, the outcomes of

    the project

    Stakeholders include all members of the

    team as well as all interested entities that

    are internal external to the project

    Project Management Office is an

    organisation body assigned various

    responsibilities with a primary function

    to support project managers in a

    variety of ways:

    Managing shared resources across

    all projects administered by PMO,

    Identifying and developing project

    management methodology, best

    The Project Coordinator this position is

    similar to the project expediter except the

    coordinator has some power to make

    decisions, some authority, and reports to a

    higher-level manager.

    Project Team includes the project

    manager and the group of individuals who

    act together in performing the work of the

    Project Sponsor- is a manager with

    demonstrable interest in the outcome of the

    project who is responsible for securing

    spending authority and resources for the

    project

    6

    Project Owner is one who accepts

    accountability for the performance of the

    project. - Ensures that project objectives

    remain aligned with corporate and business

    needs. Provides resources, supervises the

    processes, procedures, budget and

    monitoring.

    management methodology, best

    practice, procedures, and templates

    via project audits,

    Developing and managing project

    policies, procedures, templates, and

    other shared documentation

    (organisational process assets), and

    Coordinating communication across

    projects.

    act together in performing the work of the

    project to achieve its objectives.

    Project team includes roles such as project

    management staff, project staff, supporting

    experts, users and customer

    representatives, sellers, business partner

    members, business partners. there are

    dedicated and part-time teams.

    On larger projects, some project team

    members may serve as Team Leads,

    providing task and technical leadership, and

    sometimes maintaining a portion of the

    project plan.

    project

    The project sponsor will participate in and/or

    lead project initiation; the development of the

    project Charter.

    Operations manager is

    responsible for ensuring that business

    operations are efficient.

  • RESEARCH DESIGN CODE TEST TRANSMITION

    Initiation &

    Inception

    Planning &

    Design

    Execution &

    Construction

    Monitoring &

    Controlling

    Completion

    & Closing

    The Project Life Cycle refers to a

    series of activities which are necessary to

    fulfil project goals or objectives.

    Projects may vary in size and complexity,

    but no matter how large or small, all

    projects can be mapped to the following

    life cycle structure

    Project Management Process Groups

    A traditional phased approach identifies

    a sequence of steps to be completed. In

    the traditional approach, five

    development components of a project

    can be distinguished.

    PROJECT LIFE CYCLE FOR SMALL SCALL PROJECTS

    RESEARCH DESIGN CODE TEST TRANSMITION

    7

    can be distinguished.

    Typical development phases of an

    engineering project.

    1. Initiation and Inception

    2. Planning and Design

    3. Execution and Construction

    4. Monitoring and Controlling

    5. Completion / Closing

    Not all projects will have every stage, as

    projects can be terminated before they

    reach completion. Some projects do not

    follow a structured planning and / or

    monitoring process. And some projects

    will go through steps 2, 3 and 4 multiple

    times.

    RESEARCH DESIGN CODE TEST TRANSMITION

    Initiating

    Planning

    Executing

    Monitorin

    g & Cont.

    Closing

    Initiating

    Planning

    Executing

    Monitorin

    g & Cont.

    Closing

    Initiating

    Planning

    Executing

    Monitorin

    g & Cont.

    Closing

    Initiating

    Planning

    Executing

    Monitorin

    g & Cont.

    Closing

    Initiating

    Planning

    Executing

    Monitorin

    g & Cont.

    Closing

    PROJECT LIFE CYCLE FOR LARGE SCALL PROJECTS

  • INITIALINITIAL INTERMEDIATEINTERMEDIATEPhasesPhasesPhasesPhases

    InputsInputsInputsInputs

    FINAL

    Idea Project Management Team

    27/04/2015 08:42:32 8

    in Process Assetsin Process Assetsin Process Assetsin Process AssetsOr (backlog)Or (backlog)Or (backlog)Or (backlog)

    in Process Assetsin Process Assetsin Process Assetsin Process AssetsOr (backlog)Or (backlog)Or (backlog)Or (backlog)

  • Product

    Sequential (nonoverlapping) phases

    Retires (Obsolete)

    Project

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    Project

    Occurs in one or more phases of product

    Example: developing a new product, adding new

    functions..

    One product consists of many projects phases

  • They are divisions within a project

    Maybe sequential, overlapping, iterative

    Phases allow the project to be segmented into logical subsets for

    ease of management, planning and control

    Phases can differ in size, complexity, priority, impact and each has a Phases can differ in size, complexity, priority, impact and each has a

    distinct focus on work

    Phases result in a transfer of work or handoff on some kind

    (Phase exit, milestone, phase gate, decision gate, stage gate, kill

    point)

    Primary objective of the phase requires an extra degree of control to

    be achieved (PMBoK uses 5 process groups to do this).

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  • In multi-phased projects, the phases are part of agenerally sequential process designed to ensure propercontrol of the project and attain the desired product,service, or result.

    However, there are situations when a project mightHowever, there are situations when a project mightbenefit from overlapping or concurrent phases.

    There are three basic types of phase-to-phase relationships: A sequential relationship An overlapping relationship An iterative relationship

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  • Definition:

    A sequential relationship, where a phase can only start once the

    previous phase is 100% complete.

    Advantage:

    The step-by-step nature of this approach reduces risk & uncertainty

    Disadvantage:

    Eliminate options for reducing the schedule.

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  • Definition:

    An overlapping relationship, where the phase starts prior to

    completion of the previous one.

    Advantage:

    This can sometimes be applied as an example of the schedule This can sometimes be applied as an example of the schedule

    compression technique called fast tracking.

    Disadvantage:

    May increase risk

    Can result in rework if a subsequent phase progresses before

    accurate information is available from the previous phase.

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  • Definition:

    An iterative relationship, where only one phase is planned at any

    given time and the planning for the next is carried out as work

    progresses on the current phase and deliverables.

    Advantage:Advantage:

    This approach is useful in largely undefined, uncertain, or rapidly

    changing environments such as research,

    Disadvantage:

    It can reduce the ability to provide long term planning.

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  • Organizations perform work to achieve a set of objectives.

    In general there are 2 Categories of organizational Work:

    Project work & Operations work

    These 2 types of work share a number of characteristics:

    Performed by individuals, Performed by individuals,

    Limited by constraints, including resource constraints,

    Planned, executed, monitored & controlled, and

    Performed to achieve organisational objectives or strategic plans.

    Both differ primarily in that Operations work is ongoing and does not

    terminate when current objectives are met - Projects are temporary

    and end.

    27/04/2015 08:42:32 18

  • They are people or organisations.

    Actively involved in the project

    Interests affect positively / negatively on the project

    May exert influence over the project, deliverables and resources

    Internal and external Internal and external

    Identification: important & difficult

    The conflicting stakeholders interests need to be managed.

    Stakeholder requirement:

    communication,

    review of products,

    sign off

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  • An organisations culture, style, and structure influence

    how its projects are performed.

    The organisations level of project management

    maturity and its project management systems can also

    influence the project.influence the project.

    When a project involves external entities such as those

    that are part of joint venture or partnering agreement,

    the project will be influenced by more than one

    organisation.

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  • Organisational culture is shaped by the common

    experiences of members of the organisation such as: Shared visions, mission, values, beliefs, and expectations,

    Regulations, policies, methods, and procedures,

    Motivation and reward systems, Motivation and reward systems,

    Risk tolerance,

    View of leadership, hierarchy, and authority relationships,

    Code of conduct, work ethic, and work hours, and

    Operating environments.

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  • Many organisational structures include:

    Strategic, Middle management, and Operational levels

    The project manager may interact with all three levels

    depending on factors such as:depending on factors such as: Strategic importance of the project;

    Capacity of the stakeholders to exert influence on the project,

    Degree of project management maturity,

    Project management systems, and

    Organisational communications.

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  • This interaction determines project characteristics

    such as: Project managers level of authority, Project managers level of authority,

    Resource availability and management,

    Entity controlling the project budget,

    Project managers role, and

    Project team composition

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  • O.P.A include all process related assets that can be used to influence the projects success.

    process assets may include:

    formal and informal plans, policies, procedures, guidelines, lessons learned, historical information, completed lessons learned, historical information, completed schedules, risk data, and earned value data.

    Should be updated by team members

    There are two categories: Corporate Knowledge Base

    Processes and procedures

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  • Organizational Process Assets

    Corporate Knowledge Base

    -Plans

    -Historical information, lessons learned

    -Project files (scope, cost, schedule, constraints,

    Processes & procedures

    Initiating and Planning:

    - Guidelines, instructions, test criteria

    -Specific organisational standards such as policies:

    Executing, Monitoring and Controlling:

    -Change control procedures

    -Financial controls procedures

    Closing:

    -Project closure guidelines or requirements (lessons learned, final project audits, project evaluations, product validations, and acceptance

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    schedule, constraints, calendar, risks, response actions, risk impact)

    - Issue and defect management database

    -Project Management Database

    -Financial Database

    standards such as policies: (HR policies, project management policies, product and project life cycles, and quality policies and procedures (process audits, checklists, and standardised process definitions for use in the organisation)

    - Communication requirements

    -Templates (risk register, work breakdown structure, project schedule network diagram, and contract templates).

    procedures

    -Issue and defect management procedures

    -Organisational communication requirements

    -Procedures for prioritising, approving, and issuing work authorisation

    -Risk control procedures

    -Standardised guidelines, work instructions, proposal evaluation criteria, and performance measurement criteria.

    project evaluations, product validations, and acceptance criteria).

  • What is a project? What is a project - program - portfolio management? Relationship among project management, program management, portfolio management, organisational project management, operations management, & organisational strategy.operations management, & organisational strategy.

    Business value Role, Responsibilities, Competences, & Interpersonal Skills of the Project Manager as well as other Roles within the Organisation.

    Project Life Cycle & Project Management Process for Small and Large Scale Projects

    Organisational Influences & Project Stakeholders

    31

  • 1. What is project?

    2. A temporary endeavour with a defined beginning and end is called.......?

    3. To create a unique product, service or result is what.......?

    4. A market demand, Social need, customer request are all reasons to do what......?

    5. Give few examples of projects in deferent industries

    6. What does Organisational Project Management comprise of?

    7. What are Portfolios?

    8. What are Programs?

    9. What is the relationship between Portfolios, Programs, and Projects?

    10. Who manages Portfolios?

    11. What is Project Management & who Manages Projects?

    12. Who Manages Programs?

    13. What is the primary function of the Project Management Office?

    14. What is the deference between Operations & Projects?

    15. What is the main role of the Project Manager?

    16. Name some responsibilities and competencies of the Project Manager.

    17. Name some interpersonal Skills of a Project Manager.

    18. What is the deference between the Project Expediter and Project Coordinator?

    19. Whats the work of the Functional Manager?

    20. Whats the work of the Operations Manager?

    21. How are Operations deferent from Projects?

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  • 22. Sum of tangible and intangible elements of a Business is called.......?

    23. In a Functional Organization, who does the Project Manager report to?

    24. An Organization changed from Functional to Projectized, who manages the project budge now? Is it the Project Manager or the Functional Manager?

    25. What are 3 types of Matrix Organisations?

    26. In a Projectized Organization who does the team report to?

    27. The Project Manager has little authority over the available resources; what type of an Organization is the Project Manager working in?

    28. In which type of an Organisation does the Project Manager has most authority? In Function, Strong Matrix, or Projectized?

    29. In which type of an Organization does the Project Manager has most Authority in; Weak Matrix, Balanced Matrix or Strong Matrix?

    30. A Project Manager works in a Matrix Organization, which Organization has the most complex communications? And why?30. A Project Manager works in a Matrix Organization, which Organization has the most complex communications? And why?

    31. Name few Project Stakeholders

    32. Lessons learned are used as Historical documents for future Projects; true or false?

    33. Lessons learned are best completed by Stakeholders; true or false?

    34. ................are groups, units, individuals, or organisations, internal or external to organization, which are impacted by, or can impact, the outcomes of the

    project.

    35. Who is mostly responsible for the development and changes to the project Charter? Project Manager or Project Sponsor?

    36. Whats the role of the Project Owner?

    37. What does the Project Team comprise of?

    38. Series of Activities necessary to fulfil projects goals and objective is best described as what?

    39. Name 5 project management Process Groups?

    40. Name 10 knowledge Areas according to Pmbok

    41. Whats the deference between the Project life Cycle for large projects and for small projects?

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