project management professional (pmp)_general_part ii

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  • 8/2/2019 Project Management Professional (PMP)_General_Part II

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    Initiating Planning Executing Monitoring&Control. Closing

    4.Integration 4.1Develop 4.2DevelopProject 4.3Direct&Manage Project 4.4Monitor&ControlProject 4.6CloseProject or

    ProjectManagementProcessGroups

    ProjectCharter Management Plan Execution Work

    4.5 PerformIntegrated

    ChangeControl

    Phase

    5.Scope 5.1CollectRequirements5.2DefineScope

    5.3CreateWBS

    5.4VerifyScope

    5.5ControlScope

    6

    5

    6.Time 6.1DefineActivities6.2 SequenceActivities

    6.3Estimate

    Activity

    Resources

    6.4EstimateActivity

    Durations

    6.5 DevelopSchedule

    6.6ControlSchedule

    6

    s

    7.Cost 7.1EstimateCosts7.2Determine Budget

    7.3ControlCosts

    8.Quality 8.1PlanQuality 8.2Perform QualityAssurance 8.3Perform QualityControl

    9.Human 9.1DevelopHuman 9.2 AcquireProjectTeam

    3

    edg

    eArea

    3

    Resourcesesources an . eve op ro ec eam

    9.4ManageProjectTeam

    10.Communication 10.1 IdentifyStakeholders

    10.2PlanCommunications 10.3DistributeInformation

    10.4ManageStakeholders

    Expectations

    10.5ReportPerformance

    11.Risk 11.1 PlanRisk 11.6 Monitor&ControlRisks

    5

    4

    Knowl

    Management11.2IdentifyRisks

    11.3PerformQualitative

    RiskAnalysis

    11.4PerformQuantitative

    RiskAnalysis

    11.5PlanRiskResponses

    6

    12. Procurement 12.1PlanProcurements 12.2ConductProcurements 12.3Administer Procurements 12.4CloseProcurements

    2

    4

    20 8 10 2 42

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    ProjectRolesandResponsibilitiesTheProjectTeamisthegroupresponsibleforplanningandexecutingtheproject.ItconsistsofaProject

    ManagerandavariablenumberofProjectTeammembers,whoarebroughtintodelivertheirtasksaccordingto

    .

    TheProjectManageristhepersonresponsibleforensuringthattheProjectTeamcompletestheproject.

    TheProjectManagerdevelops theProjectPlanwiththeteamandmanagestheteamsperformanceofprojecttasks.ItisalsotheresponsibilityoftheProjectManagertosecureacceptanceandapprovalofdeliverablesfromtheProject

    SponsorandStakeholders.TheProjectManagerisresponsibleforcommunication,includingstatusreporting,risk

    management,escalationofissuesthatcannotberesolvedintheteam,and,ingeneral,makingsuretheprojectis

    deliveredinbudget,onschedule,andwithinscope.

    TheProjectTeamMembersareresponsibleforexecutingtasksandproducingdeliverablesasoutlinedin

    theProject

    Plan

    and

    directed

    by

    the

    Project

    Manager,

    at

    whatever

    level

    of

    effort

    or

    participation

    has

    been

    .

    Onlargerprojects,someProjectTeammembersmayserveasTeamLeads,providingtaskandtechnical,

    leadership,andsometimesmaintainingaportionoftheprojectplan.

    TheExecutiveSponsorisamanagerwithdemonstrableinterestintheoutcomeoftheprojectwhoisultimately

    respons e

    or

    secur ng

    spen ng

    aut or ty

    an

    resources

    or

    t e

    pro ect.

    ea y,

    t e

    xecut ve

    ponsor

    s ou

    ethehighestrankingmanagerpossible,inproportiontotheprojectsizeandscope.TheExecutiveSponsoractsasa

    vocalandvisiblechampion,legitimizestheprojectsgoalsandobjectives,keepsabreastofmajorprojectactivities,

    andistheultimatedecisionmakerfortheproject.TheExecutiveSponsorprovidessupportfortheProjectSponsor

    and/orProjectDirectorandProjectManagerandhasfinalapprovalofallscopechanges,andsignsoffon

    approvalstoproceedtoeachsucceedingprojectphase.TheExecutiveSponsormayelecttodelegatesomeofthe

    aboveresponsibilitiestotheProjectSponsorand/orProjectDirector.

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    CustomerDecisionMakersarethosemembersoftheCustomercommunitywhohavebeendesignated

    tomakeprojectdecisionsonbehalfofmajorbusinessunitsthatwilluse,orwillbeaffectedby,theproductor

    servicetheprojectwilldeliver.CustomerDecisionMakersareresponsibleforachievingconsensusoftheir

    businessunit

    on

    project

    issues

    and

    outputs,

    and

    communicating

    it

    to

    the

    Project

    Manager.

    They

    attend

    projectmeetingsasrequestedbytheProjectManager,reviewandapproveprocessdeliverables,andprovide

    subjectmatterexpertisetotheProjectTeam.OnsomeprojectstheymayalsoserveasCustomer

    .

    Stakeholdersareallthosegroups,units,individuals,ororganizations,internalorexternaltoourorganization,

    which

    are

    impacted

    by,

    or

    can

    impact,

    the

    outcomes

    of

    the

    project.

    This

    includes

    the

    Project

    Team,

    Sponsors,SteeringCommittee,Customers,andCustomercoworkerswhowillbeaffectedbythechangeinCustomerwork

    practicesduetothenewproductorservice;Customermanagersaffectedbymodifiedworkflowsorlogistics;

    Customercorrespondentsaffectedbythequantityorqualityofnewlyavailableinformation;andothersimilarly

    affectedgroups.

    , ,

    projectto

    fail.

    Vendorsarecontractedtoprovideadditionalproductsorservicestheprojectwillrequireandareanothermember

    oftheProjectTeam.

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    Thepointoftotalassumption(PTA) isapointonthecostlineoftheProfitcostcurvedeterminedbythecontract

    elementsassociatedwithafixedpriceplusincentiveFirmTarget(FPI)contract abovewhichthesellereffectively

    bearsallthecostsofacostoverrun.ThesellerbearsallofthecostriskatPTAandbeyond,duetoadollarfordollar

    decreaseinprofitbeyondthecostsatthePTA.Inaddition,oncethecostsonanFPIcontractreachPTA,themaximum

    amountthebuyerwillpayistheceilingprice.Note,however,thatbetweenthecostatPTAandwhenthecostequals

    theceilingprice,thesellerisstillinaprofitableposition;onlyaftercostsexceedtheceilingpriceisthesellerina loss

    osition.

    AnyFPIcontractspecifiesatargetcost,atargetprofit,atargetprice,aceilingprice,andoneormoreshareratios.The

    PTAis

    the

    difference

    between

    the

    ceiling

    and

    target

    prices,

    divided

    by

    the

    buyer's

    portion

    of

    the

    share

    ratio

    for

    that

    pricerange,plusthetargetcost.

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    Progressiveelaborationismostoftenusedwhencreatingtheprojectorproductscope,

    developingrequirements,determininghumanresources,scheduling,anddefiningrisks

    andtheir

    mitigation

    plans.

    projectmanagementsapp y ng oo s, ec n ques,s s,an now e ge opro ec ac v es o r nga ou

    successfulresultsandmeettheprojectrequirements.

    Programs arecollections

    of

    related

    projects.

    Portfolios consist

    of

    programs,

    projects,

    and

    .

    arenotnecessarilyrelatedordependentoneachother.

    Theprojectmanagerandprojectteamareresponsiblefordeterminingwhichprocesses

    .

    iscalled tailoring.Youshouldconsiderthesizeandcomplexityoftheprojectandthevariousinputsandoutputsofeachoftheprocesseswhendeterminingwhichprocessesto

    implementandperform.Small,independentprojectsmightnotrequiretherigorofeach

    oftheprocesseswithinaprocessgroup,buteveryprocessshouldbeaddressedandits

    levelofimplementationdetermined.Useyourjudgmentwhendecidingwhichprocesses

    tofollow,particularlyforsmallprojects.

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    Fortheexam,youneedtoknowthreefactsconcerningIRR:

    .

    IRRassumes

    that

    cash

    inflows

    are

    reinvested

    at

    the

    IRR

    value.

    YoushouldchooseprojectswiththehighestIRRvalue.

    Rememberthator anizational rocessassetsencom assman elements includin olicies

    guidelines,standards,historicalinformation,andsoon,andthattheyredividedinto

    twocategories:processesandproceduresandcorporateknowledgebase.

    Stakeholderidentification

    should

    occur

    as

    early

    as

    possible

    in

    the

    project

    and

    continue

    throughoutitslife.Likewise,thestakeholderanalysisandstrategyshouldbereviewed

    periodicallythroughouttheprojectandupdatedasneeded.

    Inpractice,youllfindthatyoullpreparetheprojectmanagementplanafteryouve

    progresse

    t roug

    severa

    o

    t eot er

    ann ng

    processes.

    t s

    cu t

    to

    create

    some

    o

    thesesubsidiaryplanswithoutperformingtheprocesstheyreassociatedwithfirst.However,

    fortheexam,rememberthatDevelopProjectManagementPlanisthefirstprocess

    inthePlannin rou anditshouldbe erformedfirst.U datescanandshouldoccurto

    theProjectManagementPlanassubsidiaryplansarecreatedorchanged.

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    Requirements mustbedocumented,analyzed,andquantifiedinenoughdetailthatthey

    .

    developingtheWBSandareessentialinestimatingcosts,developingtheprojectschedule,

    andqualityplanning.

    Theprimarydifferencebetweenfocusgroupsandfacilitatedworkshopsarethatfocus

    groupsaregatheringsofprequalifiedsubjectmatterexpertsandstakeholders andfacilitated

    workshopsconsistofcrossfunctionalstakeholderswhocandefinecrossfunctional

    requirements.Differences

    among

    stakeholders

    can

    be

    resolved

    more

    quickly

    and

    consensus

    .

    Makecertainyoudocumentthephasetophaserelationshipyoulluseduringtheproject

    lifecycleintherequirementsmanagementplan.

    Theproject

    scope

    management

    plan

    is

    aplanning

    tool

    that

    documents

    how

    the

    project

    teamwillgoaboutdefiningprojectscope,howtheworkbreakdownstructurewillbe

    developed,howchangestoscopewillbecontrolled,andhowtheworkoftheprojectwill

    be verified and acce ted. And dont for et the sco e mana ement lan is a subsidiar of

    theprojectmanagementplan.

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    Definingprojectscopeiscriticaltothesuccessoftheprojectsinceitspellsoutexactly

    ,mightleadtocostincreases,rework,scheduledelays,andpoormorale.

    Forexampurposes,rememberthatproductanalysisisatoolandtechniqueofthe

    ,

    inthisprocess. ProductAnalysis Product

    breakdown

    Systemsanalysis

    Requirementsanalysis

    Systemsengineering

    Understandthatrollingwaveplanningisaprocessofelaboratingdeliverables,project

    phases,or

    subprojects

    in

    the

    WBS

    to

    differing

    levels

    of

    decomposition

    depending

    on

    the

    Valueengineering

    Valueanalysis

    expecteddateofthework.Workintheneartermisdescribedinmoredetailthanworkto

    beperformedinthefuture.

    Thescopebaselineisdefinedasthedetailedprojectscopestatement,theWBS,andthe

    . .

    Discretionarydependencieshaveatendencytocreatearbitrarytotalfloatvaluesthatwill

    limityouroptionswhenschedulingactivitiesthathavethistypeofdependency.Ifyouare

    ,

    thesedependencies.

    Forthe

    exam,

    remember

    that

    the

    PDM

    uses

    only

    one

    time

    estimate

    to

    determine

    duration.

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    Reservetimealsocalledbuffers,timereserves,orcontingencyreserveinthePMBOK

    oruncertainty.

    CPMmanagesthetotalfloatofschedulenetworkpaths,whereascriticalchainmanages

    bufferactivitydurations.

    Resourcelevelingcancausetheoriginalcriticalpathtochange.

    TheprojectcostmanagementplanisestablishedusingtheWBSanditsassociated

    controlaccounts.

    Scopedefinitionisakeycomponentofdeterminingtheestimatedcostsandshouldbe

    completedasearlyintheprojectaspossiblebecauseitseasiertoinfluencecostsinthe

    beginningphasesoftheproject.Butyoucantinfluencecostsifyoudontunderstand

    .

    AccordingtothePMBOKGuide,iftheProjectCostManagementKnowledgeAreaincludespredictingthepotentialfinancialperformanceoftheproductoftheproject,oriftheproject

    isacapitalfacilitiesproject,youmayalsouseadditionaltoolsandtechniquesintheprocess,

    suchasreturnoninvestment,discountedcashflow,andpaybackanalysis.

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    Effectivecommunicationreferstoprovidingtheinformationintheright

    .

    Fortheexam,knowthatthecommunicationsmanagementplan documentshowthe

    communicationneedsofthestakeholderswillbemet,includingthetypesofinformation

    thatwillbecommunicated,whowillcommunicateit,whoreceivesthecommunication,the

    methodsusedtocommunicate,thetimingandfrequency,themethodforupdatingthis

    plan

    as

    the

    project

    progresses,

    the

    escalation

    process,

    and

    a

    glossary

    of

    common

    terms.Fortheexam,dontforgetthatyoudefineprobabilityandimpactvaluesduringthePlan

    RiskManagementprocess.

    ThePMBOKGuidenotesthattheprobabilityandimpactmatrixvaluesareusuallysetbythe

    organization

    and

    are

    part

    of

    the

    organizational

    process

    assets.

    Fortheexam,rememberthatinterviewingisatoolandtechniqueofthe

    PerformQuantitativeRiskAnalysisprocess.Althoughyoucanusethis

    ec n que n e en y s sprocess,remem er a spar o e a a

    gatheringandrepresentationtechniqueandnotanamedtoolandtechnique

    itself.

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    Expectedmonetaryvalue(EMV)analysisisastatisticaltechniquethatcalculatesthe, .

    theprobability

    of

    the

    risk

    by

    its

    impact

    for

    two

    or

    more

    potential

    outcomes

    (for

    example,

    agoodoutcomeandapooroutcome)andthenaddingtheresultsofthepotentialoutcomes

    together.

    Simulationtechniquesarerecommendedforpredictingscheduleorcostrisksbecause

    theyremorepowerfulthanEMVandlesslikelytobemisused.Fortheexam,remember

    thatsimulation

    techniques

    are

    used

    to

    predict

    schedule

    or

    cost

    risks.

    TheeconomicadjustmentsectionofanFPEPAcontractshouldbetiedtoaknown

    financialindex.

    Understandthedifferencebetweenbidand/orquotationandproposalfortheexam.Bids .

    areused

    when

    there

    are

    considerations

    other

    than

    price.

    Fortheexam,understandthekeyenvironmentalfactors(organizationalfactors,existing

    humanresourcesandmarketconditions,personnelpolicies,technicalfactors,interpersonal,

    locationandlogistics,andpoliticalfactors)andthethreeconstraints(organizational

    structures,collectivebargainingagreements,andeconomicconditions)thatcanimpactthe

    DevelopHumanResourcePlanprocess.

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    Feigenbaum isthefounderofTQMandDemingbelievesqualityisamanagementissue.

    SixSigmaisaqualitymanagementapproachthatissimilartoTQMandistypicallyusedinmanufacturingandservicerelatedindustries.SixSigmaisameasurementbasedstrategy

    thatfocuses

    on

    process

    improvement

    and

    variation

    reduction,

    which

    you

    can

    achieve

    by

    applyingSixSigmamethodologiestotheproject.TherearetwoSixSigmamethodologies.

    , , , ,

    todevelopnewprocessesorproductsattheSixSigmalevel.ThesecondiscalledDMAIC

    (define,measure,analyze,improve,andcontrol)andisusedtoimproveexistingprocesses

    orproducts.

    Another

    tidbit

    you

    should

    understand

    about

    Six

    Sigma

    is

    that

    it

    aims

    to

    eliminatedefectsandstipulatesthatnomorethan3.4defectspermillionareproduced.Crosby=Zerodefectsandprevention

    Juran =Fitnessforuse,conformance.Qualitybydesign.

    Deming=Qualityisamanagementproblem.

    Feigenbaum =Founder

    of

    TQM.

    Shewhart =PlanDoCheckActcycle.

    TQM=Qualitymustbemanagedinandmustbeacontinuousprocess.

    SixSigma=SixSigmaisameasurementbasedstrategy;nomorethan3.4defectspermillion

    Kaizen=Continuousimprovement;improvequalityofpeoplefirst.

    Continuousimprovement=Watchcontinuouslyforwaystoimprovequality.

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    Leaders motivate,inspire,andcreatebuyinfortheorganizationsstrategic

    vision.Leadersusepowerandpoliticstoaccomplishthevision.

    Fortheexam,rememberthatthekeytoDOEisthatitequipsyouwithastatistical

    needs.

    projectoutcomes

    at

    once

    instead

    of

    changing

    one

    variable

    at

    atime.

    QualityMetrics

    , ,

    andhowitwillbemeasuredduringthePerformQualityControlprocess.

    Beawarethatachecklistshowsupasaninput,anoutput,andatoolandtechnique.Quality

    checklistsare

    an

    output

    of

    the

    Plan

    Quality

    process

    and

    an

    input

    to

    the

    Perform

    Quality

    Controlprocess,andchecklistanalysisisatoolandtechniqueoftheIdentifyRiskprocess.

    Maslows hierarchyofneedsAbrahamMaslow.Needsmustbesatisfiedina

    hierarchicalorder.

    yg ene eory re er c erz erg. or env ronmen pay, ene s,an wor ng

    conditions)preventsdissatisfaction.

    ExpectancyTheoryVictorVroom.Expectationofpositiveoutcomesdrivesmotivation.

    AchievementTheoryDavidMcClelland.Peoplearemotivatedbyachievement,power,

    andaffiliation

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    ThemostimportantpointtorememberaboutPerformQualityAssuranceisthat

    qualitymanagementprocessesarewhatyouusetomakecertaintheprojectsatisfies

    TheoryZTheimplementationofthistheoryincreasesemployeeloyaltyandleadsto

    thequalitystandardslaidoutintheprojectmanagementplan.

    .

    ContingencyTheoryPeoplearemotivatedtoachievelevelsofcompetencyandwill

    continuetobemotivatedaftercompetencyisreached.

    RewardpowerYourewarddesirablebehaviorwithincentivesorbonuses.

    PunishmentpowerYouthreatenteammemberswithconsequencesifexpectationsare

    notmet(alsoknownaspenaltypower).ExpertpowerThepersondoingtheinfluencinghassignificantknowledgeorskills

    re ardin thesub ect.

    LegitimatepowerThisisthepowerofthepositionheldbytheinfluencer(thepresident

    orvicepresident,forexample).

    ReferentpowerThisispowerthatsinferredtotheinfluencer.

    Contracts:

    Requirement

    Requisition

    Solicitation

    Award

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    PlanProcurements:PreparingtheSOWandprocurementdocumentsanddetermining

    ConductProcurements:Obtainingbidsandproposalsfrompotentialvendors,

    evaluatingproposalsagainstpredeterminedevaluationcriteria,selectingvendors,

    andawardingthecontract

    AdministerProcurements:Monitoringvendorperformancetoensurethatcontract

    requirementsaremet

    Thechange

    control

    system

    and

    configuration

    management

    system

    together

    identify,

    document,andcontrolthechangestotheperformancebaseline.

    Aworkaroundisanunplannedresponsetoanegativeriskevent.Itattem tstodealwiththeriskina roductive efficientmanner.

    PV:TheapprovedbudgetassignedtoworktobecompletedduringagiventimeperiodAC:Moneythatsactuallybeenexpendedduringagiventimeperiodforcomp e e wor

    EV:Thevalueoftheworkcompletedtodatecomparedtothebudget

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    TheEACformula

    EAC=AC

    +bottom

    up

    ETC

    EACusingactualcoststodateandassumingETCusesbudgetedrate

    EAC = AC + BAC EV

    EACassuming

    future

    performance

    will

    behave

    like

    past

    performance

    EAC=BAC/cumulativeCPI

    EACwhencostperformanceisnegativeandscheduledatesmustbemet

    EAC=AC+[(BAC EV)/(cumulativeCPI*cumulativeSPI)]

    BottomupETC

    Summationofthecostsoftheremainingworkbasedonestimatesfromtheproject

    teammembersworkingontheseactivities

    ETCwhen

    future

    cost

    variances

    will

    be

    similar

    to

    past

    variances

    ETC=(BAC cumulativeEV)/cumulativeCPI

    ETCwhenfuturecostvariancesareexpectedtobeatypical

    ETC=(BAC cumulativeEV)

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    Randomvariancesmightbenormal,dependingontheprocesses

    ,

    implies,atrandom.

    Knownor

    predictable

    variances

    are

    variances

    that

    you

    know

    exist

    in

    the

    process

    because

    of

    particularcharacteristicsoftheproduct,service,orresultyouareprocessing.Theseare

    generallyuniquetoaparticularapplication.

    VariancesthatarealwayspresentintheprocessTheprocessitselfwillhaveinherent

    variabilitythatisperhapscausedbyhumanmistakes,machinevariationsormalfunctions,

    theenvironment andsoon whichareknownasvariancesalwa s resentinthe rocess.

    Thesevariancesgenerallyexistacrossallapplicationsoftheprocess.

    Fortheexam,rememberthatproductverification,whichdetermineswhetherallof

    procurementterms

    and

    satisfactory

    according

    to

    stakeholder

    expectations,

    is

    performed

    duringtheClosingprocesses. Productdocumentationisverifiedandacceptedduring

    theVerifyScope process.Onemorenote:whenprojectsendprematurely,theVerify

    Scopeprocessiswherethelevelofdetailconcerningtheamountofworkcompleted

    getsdocumented.

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    1.Correctiveaction.Documenteddirectionforexecutingtheprojectworktobringexpectedfuture

    performanceoftheprojectworkinlinewiththeprojectmanagementplan.

    2.Preventiveaction.Adocumenteddirectiontoperformanactivitythatcanreducetheprobabilityof

    negativeconsequences

    associated

    with

    project

    risks.

    3.Defectrepair.Theformallydocumentedidentificationofadefectinaprojectcomponentwitha

    recommendationtoeitherrepairthedefectorcompletelyreplacethecomponent.

    4.Updates.Changestoformallycontrolleddocumentation,plans,etc.,toreflectmodifiedoradditional

    ideasorcontent.

    1.Configurationidentification Selectionandidentificationofaconfigurationitemprovidesthebasisfor

    which roductconfi urationisdefinedandverified roductsanddocumentsarelabeled chan esare

    managed,andaccountabilityismaintained.

    Configurationstatusaccounting Informationisrecordedandreportedastowhenappropriatedata

    abouttheconfigurationitemshouldbeprovided.Thisinformationincludesalistingofapproved

    confi urationidentification,statusof ro osedchan estotheconfi uration,andtheim lementation

    statusof

    approved

    changes.

    Configurationverificationandaudit.Configurationverificationandconfigurationauditsensurethe

    compositionofaprojectsconfigurationitemsiscorrectandthatcorrespondingchangesareregistered,

    assessed a roved tracked andcorrectl im lemented.Thisensuresthefunctionalre uirements

    definedintheconfigurationdocumentationhavebeenmet.

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    Beforebeingbaselined,requirementsmustbeunambiguous(measurableandtestable),traceable,complete,

    consistent,andacceptabletokeystakeholders.

    1.Usingphases oftheprojectlifecycleasthefirstlevelofdecomposition,withtheproductandprojectdeliverables

    insertedat

    the

    second

    level

    2.Usingmajordeliverablesasthefirstlevelofdecomposition

    3.Usingsubprojects whichmaybedevelopedbyorganizationsoutsidetheprojectteam,suchascontractedwork.The

    sellerthendevelopsthesupportingcontractworkbreakdownstructureaspartofthecontractedwork.

    VerifyScopeistheprocessofformalizingacceptanceofthecompletedprojectdeliverables.

    Verifyingscope

    includes

    reviewing

    deliverables

    with

    the

    customer

    or

    sponsor

    to

    ensure

    that

    they

    are

    completed

    sa s ac or yan o a n ng orma accep anceo e vera es y ecus omerorsponsor.

    Scopeverificationdiffersfromqualitycontrolinthatscopeverificationisprimarilyconcernedwithacceptanceofthe

    deliverables,whilequalitycontrolisprimarilyconcernedwithcorrectnessofthedeliverablesandmeetingthequality

    requirementsspecifiedforthedeliverables.

    VarianceAnalysis

    Project

    performance

    measurements

    are

    used

    to

    assess

    the

    magnitude

    of

    variation

    from

    the

    original

    scopebaseline.Importantaspectsofprojectscopecontrolincludedeterminingthecauseanddegreeofvariance

    relativetothescopebaselineanddecidingwhethercorrectiveorpreventiveactionisrequired.

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    Whichactivitiescanstartinprojectinitiatinganddonotenduntilprojectclosing?

    Teambuilding,riskidentification,riskresponseplanningandintegratedchangecontrol

    GERT isanetworkdiagramdrawingmethodthatallowsloopsbetweenactivities.Forexamplewhenyouhaveanactivity

    to

    design

    acomponent

    and

    then

    test

    it.

    After

    testing,

    it

    may

    or

    may

    not

    need

    to

    be

    redesigned.

    Aheuristicmeansaruleofthumb.

    eg ru e a , nqua y,sugges s a percen o qua ypro emsarecause y percen o po en a

    sourcesofproblems.

    Theresultofparametricestimatescanbecomeheuristics.

    MarginalAnalysis

    Optimal

    quality

    is

    reached

    at

    the

    point

    where

    the

    incremental

    revenue

    from

    improvement

    equa st e ncrementa costtosecure t.

    At6sigma,lessthan1.5outof1million.

    At3sigma,2,700.

    +/1sigma

    =68.26%

    +/2sigma=95.46%

    +/3sigma=99.73%

    .

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    OrgStructures

    threeEEFthatcanconstraintheDevelopHRProcess

    CollectiveBargainingAgreements

    EconomicConditions

    Whatisavalidateddefectrepair?istheresultofreinspection oftheoriginaldefectrepair.

    Referstothesumofprobabilityweightedpresentvaluesinarangeofestimatedcashflows,alldiscountedusingthe

    sameinterestrateconvention.

    SumofprobabilityweightedPresentValuesoffuturecashflows

    Competition

    Differences

    Disagreements

    Poorcommunication

    ConflictManagement

    Principles

    Leteachpersonhavetheirsay

    Listenhard

    Separatetheissuesfrompersonalities

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    CPPC

    Cost

    Plus

    Percenta e

    ofCostContracttypewhichprovidesforthesellertobereimbursedforallowablecostsofperformingthecontractandreceives

    asprofit(afee)anagreeduponpercentageofthecosts.

    Formula:Totalprice=Cost+(Fee%*Cost)

    os us ncen ve ee

    Contracttypewhichprovidesforthesellertobepaidforallowableperformancecostsalongwithapredeterminedfee

    andan

    incentive

    bonus.

    If

    the

    final

    costs

    are

    less

    than

    the

    expected

    costs,

    both

    the

    buyer

    and

    seller

    benefit

    by

    the

    cost

    savingsbasedonaprenegotiatedsharingformula(shareratio).

    Formula:Price=(Actualcost+TargetFee+Incentive),whereIncentive=

    ShareRatio%*(TargetCost ActualCost)

    FPIF(FixedPricePlusIncentiveFee)

    Contracttype

    where

    the

    seller

    agrees

    to

    perform

    aservice

    or

    furnish

    supplies

    at

    the

    established

    contract

    price

    plus

    a

    . ,

    savingswillbesharedbythesellerandbuyerbasedonarenegotiatedsharingformula(shareratio).

    Formula:Price=Lessor oftheCeilingPriceor(Actualcost+TargetProfit

    +Incentive),whereIncentive=ShareRatio%*(TargetCost

    ActualCost)

    PointofTotalAssumption(PTA)

    Thecostatwhichthecontractorassumestotalresponsibilityforeachadditionaldollarofcontractcost.

    Formula:PTA=((Ceilingprice Targetprice)/Buyersshare)+Targetcost,

    where Tar et rice = Tar et cost + Tar et rofit

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    Define:

    Chan e

    Control

    Theproceduresusedtoidentify,document,approve(orreject)andcontrolchangestotheprojectbaselines.

    Define:EnterpriseEnvironmentalFactors

    Theexternalandinternalfactorsaffectingtheenterprise,includingorganizationalcultureandstructure,existing

    resources,mar e con onsan pro ec managemen so ware

    Define:Expert

    Judgment

    Judgmentbaseduponexpertiseappropriatetotheactivity.Itmaybeprovidedbyanygrouporperson,eitherwithin

    theorganizationorexternaltoit.

    Define:OrganizationalProcessAssets

    Anyorallprocessrelatedassets,includingformalandinformalplans,policiesandprocedures,guidelinesandhistorical

    knowledgefrom

    lessons

    learned.

    Define:ProgressiveElaboration

    Theprogressiveimprovementofaplanasmorespecificanddetailedinformationbecomesavailableduringthecourse

    oftheproject.

    Define:ProjectManagementInformationSystem(PMIS)

    ThePMIS

    is

    the

    information

    system

    utilized

    by

    the

    organization

    to

    facilitate

    the

    implementation

    of

    techniques,

    documentsanddeliverablesforongoingandcompletedprojects.AlthoughPMIScanbemanualorautomated,

    automatedsystemsarebecomingmorecommontoday.

    Define:ProjectManagementMethodology

    Anystructuredapproachusedtoguidetheprojectteamduringthedevelopmentoftheprojectplan.Thismethodology

    mayutilize

    forms,

    templates

    and

    procedures

    standard

    to

    the

    organization.

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    Name

    3

    thin s

    An

    SOW

    enerall

    includes1.Thebusinessneedorreasonstheproductorserviceisrequired

    2.Thedescriptionoftheproductscopeorproductrequirementswithasmuchdetailaspossibletosupportproject

    planningandestimates

    3.Thestrategicplanandhowtheprojectsupportstheorganization'sstrategicgoalstofacilitatetheprojectselection

    ec s onma ngprocess

    Describe2Project

    Selection

    Methods

    1.BenefitMeasurementMethodsarecomparativeapproachessuchasreturnoninvestment(ROI)analysis,scoring

    models,economicmodels,peerreviewsandreviewboards(adversarialproceedingstostopaproject).

    2.MathematicalModelsusevariousalgorithms,oftenreferredtoasdecisionmodels(decisionmodelsarediscussed

    furtherinChapter11onriskmanagement).

    Whatis

    the

    Preliminary

    Scope

    Statement?

    tm g t econs ere a st ra t o t eun erstan ngo pro ectrequ rements. epre m naryscopestatement

    provesthattheprojectendsatisfiesthebusinessneed.Thepreliminaryscopestatementwillberevisedandrefined

    duringtheplanningprocesses.

    List7thingsoutlinedinthepreliminaryscopestatement

    1.

    Product

    and

    project

    objectives2.Projectboundaries,constraintsandassumptions

    3.InitialWBS,preliminarymilestonesandcostestimates

    4.Initialhumanresourceplan

    .

    6.Configurationmanagementrequirements

    7.Acceptancecriteria

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    DescribethedevelopprojectmanagementplanprocessintheIntegration

    Itintegratesallthesubsidiaryplansfromthevariousknowledgeareasintoonecohesivewhole.Thiscomplete,

    .

    projectteamspendsufficienttimeincreatingtheprojectmanagementplanbecausethisdocumentservestoreduce

    projectuncertainty,

    improve

    the

    efficiency

    of

    work,

    provide

    abetter

    understanding

    of

    the

    project

    objectives

    and

    provideabasisformonitoringandcontrolling.Thiskeydocumentalsoservesasacommunicationandeducationaltool

    forstakeholdersontheproject.

    What4conceptsofplanningdoesPMIemphasize?

    1.Planningbeginsduringtheinitiatingphaseofaproject.

    2.Planningdoesnotenduntiltheprojectisfinished.

    3.

    Planning

    is

    an

    intellectual

    process

    that

    runs

    through

    all

    the

    other

    processes

    of

    the

    project.4.Plannin isiterative asthe ro ect roceeds the ro ectteammust lan re lan and lana ain.

    DescribetheProjectMgmtPlandoc.

    Itisacollectionofdocumentsthatidentifytheprojectassumptionsanddecisions.Theprojectmanagementplan

    providesbothastandardcommunicationtoolthroughoutthelifetimeoftheprojectandaverificationandagreement

    ono ec vesan requ remen s rom es a e o ers. ep an s ocumen e an approve y o ecus omer

    andthe

    sponsor.

    All

    baselines

    for

    tracking,

    control,

    analysis,

    communications

    and

    integration

    elements

    are

    incorporated

    intotheprojectmanagementplan.

    Theprojectmanagementplanisakeydocumentthatintegratesoutputsfromalltheotherplanningprocessestoform

    aconsistent,comprehensivedocumenttoguidetheexecutionandcontroloftheproject.

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    goodchoice.ABCRof1:3,however,isnotagoodchoice.

    Leadtimeisalwayshurryuptimeandisnegativetimebecausetheworkismovingclosertothe

    .

    managerisaddingtimetotheprojectschedule.

    Fragnet Arepresentationofaprojectnetworkdiagramthatisoftenusedforoutsourcedportionsofa

    ro ect,re etitiveworkwithina ro ect,orasub ro ect.Alsocalledasubnet.

    LagtimePositivetimethatmovestwoormoreactivitiesfartherapart.

    AnegativeLeadisequivalenttoapositivelag.

    LeadtimeNegativetimethatbringstwoormoreactivitiesclosertogether.

    ParkinsonsLawAtheorythatstates:Workexpandssoastofillthetimeavailable

    foritscompletion.Itisconsideredwithtimeestimating,becausebloatedorpadded

    activityestimateswillfilltheamountoftimeallottedtotheactivity.

    RefinementAnupdatetotheworkbreakdownstructure.

    Therearefourspecificchangecontrolsystemsinprojectmanagement:scopechangecontrolsystem,

    schedulechangecontrolsystem,costchangecontrolsystem,andthecontractchangecontrolsystem.

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    Anexceptionreportistypicallycompletedwhenvariancesexceedagivenlimit.

    Sensitivityanalysisexamineseachrisktodeterminewhichonehasthelargestimpactontheprojects

    success.

    Residualrisks

    (these

    are

    risks

    that

    are

    expected

    to

    remain

    after

    arisk

    response)

    Secondaryrisks(thesearenewrisksthatarecreatedasaresultofariskresponse)

    Becauseofthelegalitiesassociatedwiththecontract,contractadministrationisoftenhandledasan

    operationoftheorganizationratherthanaspartofprojectmanagement.

    correspondingworkbreakdownstructure(WBS).TheBOMisarrangedinsyncwiththehierarchyofthe

    deliverablesintheWBS.

    WhatdoesthetermBestpracticeoftenreferto?oAspecificsequenceofwork,describedintermsofSoftlogic.SunkNode

    oItisanodeinaNetworklogicdiagramwhichhasmultiplepredecessors.Qualityassuranceispreventiondrivenandisamanagement process.

    Qualitycontrolisinspectiondrivenandisaproject process.

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    Whichstatementisfalse forConstructivechanges?oConstructive

    changes

    are

    limited

    to

    the

    execution

    processes,

    when

    the

    product

    of

    the

    project

    is

    built.

    oTheorderofphasesmustbestrictlyconsecutivewithoutoverlappinginordertoallowforgates.

    ame o e eye emen so epro ec managemen p an

    1.Theprojectmanagementapproachorstrategytobeusedbythedefinitionoftheselectedprocessesandtoolsand

    techniques2.Howprojectworkwillbemanagedandexecuted

    3.Howchangeswillbemonitoredandcontrolled

    4.Howconfigurationmanagementwillbeperformed

    5.Howtheintegrityofperformancebaselineswillbemaintained

    6.Howtheprojectwillbeclosed

    7.The

    selected

    project

    life

    cycle

    to

    be

    used

    .

    9.Theleveloffrequencyandtechniquesforcommunicatingwithstakeholders

    10.Thescheduleormilestonechartofkeymanagementreviewsforprogress,issueresolutionanddecisions

    11.Subsidiarymanagementplans

    ReserveTime

    or

    Buffer

    or

    Contingency

    Time:

    it

    means

    adding

    aportion

    of

    time

    to

    the

    activity

    to

    account

    for

    schedule

    risk.

    KeyEnvironmentalFactorsforHumanResourcePlanning:

    Or anization Factors Technical Factors Inter ersonal Factors Location & Lo istics and Political Factors.