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    A Project Report On

    NEED & EFFECTIVENESS OF TRAINING & DEVELOPMENT

    AT

    CAMPHOR & ALLIED PRODUCTS LTD.

    SUBMITTED TO

    UNIVERSITY OF PUNE

    In partial fulfillment for the award of degree

    Of

    MASTERS IN PERSONNEL MANAGEMENT

    SUBMITTED BY

    PRAKHAR AGARWAL

    MASTERS IN PERSONNEL MANAGEMENT

    (2010-2012)

    Under the Guidance of

    PROF. APARNA MADHEKAR

    Sinhgad Technical Education Societys

    S.K.N. Sinhgad School of Business Management, Vadgaon (BK)

    PUNE-411041

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    DECLARATION

    I, the undersigned declare that the Project Report entitled Need & Effectiveness of

    Training & Development written and submitted for Masters in Personnel Management is

    my original work and conclusions drawn therein are based on the material collected by

    myself. It is the record of authentic work carried out by me during the period from

    01/07/2011 to 16/08/2011 and has not been submitted to any other University or Institute for

    the award of any degree etc.

    Place: PUNE (PrakharAgarwal)

    Date: 16/08/2011 Research Student

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    ACKNOWLEDGEMENT

    The successful completion of any project requires guidance & help from a number of people.

    I was fortunate to have all the support from my teachers as well as the officers of C.A.P.L

    where I undertook my project. I therefore take this opportunity to express my profound sense

    of gratitude to all those who extended their whole hearted help & support to me in carrying

    out the project work.

    I would like to express my gratitude to Dr. Rajashree Shinde, Director Head, SKNSSBM,

    Pune for giving me the opportunity to undergo this summer training at Camphor & Allied

    Products Ltd. for research project on Need & Effectiveness of Training & Development.

    I express my sincere thanks to Mr.V.P.Khandelwal (Sr. Manager, Personnel) who provided

    me immense guidance and help.

    The project could not have been completed without the proper assistance of my project guide

    Prof. Aparna Madhekar, whose valuable guidance and keen interest in my project work

    have been indispensable in completion of my work.

    Batch: 2010-2012 PRAKHAR AGARWAL

    Place: Bareilly M.P.M (II)

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    CONTENTS

    S.No. Title Page

    No.

    1 Introduction 7-14

    2 Company Profile 15-20

    3 Research Methodology & Design 21-24

    4 Data Analysis & Interpretation 25-41

    5 Findings, Suggestions& Limitations 42-45

    6 Conclusion 46-47

    7 Bibliography 48-49

    8 Annexure 50-53

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    1.

    INTRODUCTION

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    INTRODUCTION

    BASIC THEORETICAL BACKGROUND

    Employees training and development activities tries to improve skills or add to the existing

    level of knowledge so that the employer is better equipped to do his present job, or to prepare

    him for a higher position with increased responsibilities. However, individual growth is not

    an end in itself. Organizational growth needs to be messed with the individuals growth.

    TRAINING CONCEPT

    According to Prof. Milkovich & Prof. Boudreau:

    Training is a systematic process of changing the behavior. Knowledge and motivation of

    present employee to improve the gap b\w employee characteristics and employment

    requirements.

    According to Elmer H. Brurack and Robert D. Smith:

    Training is planned, organized and controlled activity designed to express some aspect of

    present job performance. Training is also a key ingredient in the motivation of an individual.

    An untrained, unskilled feels very insecure, locking the self-confidence necessary for

    comfortable group action.

    So, Training and Development is vital for every organization to cope with changes from time

    to time. It helps to sharpen the skills, develop versatility and adaptability. Having a well-

    designed towards Training and Development is very important for every organization.

    Training and development is the method by which a job can be done in a better and more

    fruitful way. It acts as the elder brother of an organization. Holdings the hands of Training

    and Development, the organization learns to walk.

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    Training may be viewed as a systematic and planned process, which has its organizational

    purpose to impart and provide learning experiences that will bring about improvement in an

    employee and thus enabling him to make his contribution in greater measure in meeting the

    goals and objective of an organization.

    It should not be a hotch potch affair and haphazard activity, with no particular aim in view.

    This further emphasizes on the fact that the Training should be defined in terms of relative

    sequence of steps, which include:

    1. Determining training needs.

    2. Defining precisely training objectives.

    3. Designing the training program and specifying the methods and techniques to be

    employed.

    4. Evaluating how far the training has been effective and successful.

    5. Carrying out the modifications if necessary in the process of the training in the light

    of evaluation already done for future applications.

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    METHOD OF TRAINING

    The training methods may be divided into two groups:-

    ON THE JOB TRAINING

    OFF THE JOB TRAINING

    ON THE JOB TRAINING: - The most important type of training is training on the job. The

    experience of actually doing something makes lasting impression & has reality that other type

    cannot provide .this training for everybody in the organization.

    On the Job Training is divided into different groups:-

    1.VESTIBULE TRAINING: Vestibule Training (near the job training). It offers access to

    something new. The workers are trained during the job, but is does not interfere with the

    more vital task of production. A model classroom is located close to the work area. The

    number of trainee is small and they receive immediate feedback. The training is a duplication

    of the production line with a regular trainer-training ratio. This method is creates a

    RESOURCE WORK FORCE.

    2. APPRENTICESHIP TRAININNG: Apprenticeship training programme tends towards

    more education than on the job-training or vestibule school is that knowledge & skill is doing

    a series of related jobs are involved. The government of various countries have passed

    lawsand madeif obligatory on the past if employees to provide apprenticeship training.

    3. JOB INSTRUCTION TRAINING: This method is very popular in the states of preparing

    supervisors to train operations. The job introduction method requires skilled trainers,executive job analysis, training schedules and prior assessment of all trainers job

    knowledge. This method is also known as training through step by step learning.

    4. TRAINING AIDS: Training Aids may include films & television, shorts, blackboards etc.

    Films and T.V. are particularly appropriate in those situations where individuals cannot be

    made to assemble.

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    OFF THE JOB TRAINING OR CLASSROOM METHODS

    Where concepts attitudes, theories and problems solving abilities are to be learnt, classroom

    instruction is a most useful device. In the other words it is more associated with knowledge

    rather than skills, orientation, safety training or refresher training each be accomplished most

    effectively in this classroom. They are the different types-

    Lectures

    Conference & Seminars

    Case-Study

    Role-Playing

    Program Instruction

    T-Group Training

    1. LECTURES: It is regarded as one of the simplest ways of imparting knowledge to

    the trainees, especially when facts, concepts or principle attitude, theories and

    problem solving abilities are to be taught.

    2. CONFERENCE & SEMINARS: A conference is basic to most participative group

    centered methods of development. It lays emphasis on small group discussion on

    organized subset matter and emphasis on small group discussion on organized subset

    matter &on the active participation of the members involved. There are three types of

    conference:-

    Direct Discussion

    Training conference

    Seminars Conference

    Where all the students participate in the seminar under a chairman who specked of

    the idea &discussions follows which in turn leads to future.

    3. CASE STUDY: Case study is the practical problem faced by an industrial unit, which

    is discussed at large in group, possibility to find an optician solution. The supervisor

    services the solution & discusses it with trainees.

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    4. ROLE-PLAYING: This method is developed by Morene. He coined the term

    role-playing, & socio drama with on learning human relations skills through

    practice and insight into ones behaviors and its effects upon others.

    5.

    PROGRAMMERS INSTRUCTION: Programmed instruction involves a sequence

    of steps which are often setup through the central panel of electronic computer as

    guide is the performance of desired operations or service of operations

    6. T-GROUP:Training-this usually compromises association; audio-visual aids and

    planned reading programme. Audio-visual aids records, tapes and films are generally

    used in connection with other conventional teaching methods. The above training

    methods are useful to develop the employees effectiveness, which generates the

    major trust to develop the efficiency of employment and complete the organizational

    goal.

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    OBJECTIVES OF THE STUDY

    To know the effectiveness of Training & Development

    To analyze the major benefits of undergoing Training programs.

    To know the training process of the organization.

    To know how the training evalution is done in the organization

    SCOPE OF THE STUDY

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    To get a broader view of the training process.

    Helps to reduce the learning time to reach the acceptable level of performance.

    To increase the skill of the new employee in performance of a particular job.

    Within the help of training, the best available methods of performing the work can be

    standardized.

    Trained personnel will be able to make better and economical use of materials and

    equipment. Wastage will also be low.

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    2.

    COMPANY PROFILE

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    CAMPHOR & ALLIED PRODUCTS LTD.

    Since 1961, Camphor & Allied Products Ltd. (C.A.P.L) has been a pioneer in the field of

    Terpene Chemistry in India. It established the first Synthetic Camphor plant with technology

    from DuPont, USA.

    It is the India's largest manufacturers of variety of Terpene chemicals and other specialty

    Aroma chemicals. Our vast product range includes Synthetic Camphor, Terpene oils, Pine

    Oils, Resins, Astrolide, and several other chemicals finding applications in vast array of

    industries ranging from Flavours & Fragrances, Pharmaceuticals, Soaps & Cosmetics,

    Rubber & Tyre, Paints & Varnishes and many more.

    Manufacturing Plants

    Bareilly, Uttar Pradesh

    We are pioneers in the field of Terpene chemistry in India, having established the first

    Synthetic Camphor plant with technology from DuPont of USA in 1964.

    The plant is located at Bareilly in West Uttar Pradesh, 250 km from New Delhi. It handles a

    volume of 20,000 tons of raw materials and finished products annually and incorporates the

    latest technology and equipment.

    We carry out all conceivable chemical operations such as fractionation, esterification,

    saponification, hydrogenation, dehydrogenation, oxidation, peroxidation, pyrolysis, etc. in the

    plant using equipment and technology that is constantly updated with time to keep pace with

    the latest advancements in chemistry and chemical engineering practices.

    Our vast product range includes Synthetic Camphor (all grades), Terpineols, Pine Oils,

    Isobornyl Acetate, Terpene Resins and many more.

    All processes are monitored by well-trained technical personnel with the help of latest

    instrumentation and quality control.

    The plant is totally free of air and liquid pollution and maintains strict vigil all the time to

    protect environment and people.

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    Baroda, Gujarat.

    The state of the art manufacturing facility was set up at Nandesari, Baroda (45 minutes by air

    from Mumbai) in 1999, to manufacture high value fragrance chemicals and fragrance

    chemical intermediates based on in-house technology. Products manufactured at this plant are

    of international standard and are well accepted in markets abroad and at home.

    Enthused by the results and future prospects, we undertook a substantial expansion of the

    plant for enhancing the capacity of existing products and adding more fragrance chemicals

    and intermediates to the product range. This expansion was completed in September 2004.

    The plant has a capacity to produce several hundred tons of Alpha Pinene Epoxide, Alpha

    Campholenic Aldehyde, Dihydromyrcenol, Astrolide and Sandalica. A majority of the

    production is exported to Europe, UK, USA, and the Far East.

    We are proficient at carrying out chemical processes.

    Facilities

    With a foresight and vision to constantly tap new opportunities, CAPL has established new

    plant facilities in Baroda. In this plant we produce high value and technologically superior

    fragrance chemicals and intermediates, catering to the discerning needs of the fragrance and

    flavor industry.

    CAPL is conscious of protecting the environment, and has taken adequate measures to

    control effluent and air pollution.

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    Products

    1) Fragrance ChemicalsPRODUCTSCONTENTS

    Amberone Pale yellow viscous liquid, Labdanum, ciste,

    amber odour

    Astromeran Colourless to pale yellow ,

    Musk,woody,spicy,floralodour

    Astrone Clear liquid colourless to pale yellow ,

    woody,balsamic,floral,pine odour

    Astrolide Colourless liquid. Clean, powerful, long

    lasting musk odour (Galaxolide equivalent)

    Capinone Colourless to pale yellow liquid, rich, sweet

    and woody odour.

    Dihydroterpineol Piney, woody odour

    Dihydroterpinyl Acetate Citrus fresh, pine needle odour.

    Fenchone Pale yellow liquid. Strong camphoraceous

    odour.

    Isoborneol White crystalline powder. Piney

    camphoraceous odour.

    Isobornyl Acetate Colourless liquid. Pine needle

    camphoraceous odour.

    Ketone 101 Pale yellow liquid. Sweet, earthy, woody and

    slightly camphoraceous odour with tobacco

    suggestion, reminiscent of patchouli oil

    Terpineol Pale yellow to colourless liquid. Sweet,

    piney, pleasant, lilac character.

    Terpinyl Acetate Colourless liquid - fresh bergamot Lavender

    odour

    Citwanene Having pleasant citrus character with woody

    back note

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    2) Pharmaceutical Products

    PRODUCTSCONTENTS

    Camphor EP/USP/BP/DAB/JP White granular powder. Topical anti-infective and antipruritic

    Terpineol BP Colourless liquid. Sweet, pleasant, lilacodour. Anti-septic.

    3) Industrial ChemicalsPRODUCTSCONTENTS

    Alpha Pinene Epoxide Clear colourless liquid

    Sodium Acetate Trihydrate

    .Colourless or white crystalline powder

    Alpha Campholenic Aldehyde Light pale yellow clear liquid sweet, woody

    odour.

    Camphene Starting material for sandalwood type aroma

    chemicals

    Camphor White crystalline material. Characteristic

    penetrating odour

    Camphor oil Colourless to pale yellow. Camphoraceous

    odour

    Capolyte CP Resin Tackifying agents

    Para Cymene Very light yellow clear liquid

    Para MenthaneHydroperoxide Polymerisation initiator for synthetic rubber

    PineneHydroperoxide Polymerisation initiator for synthetic rubber

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    Malti-Chem Research Centre

    From the very beginning CAPL has been focused on in-house research and development. An

    R&D center, Malti Chem research Centre, was established in 1974 to carry out extensive

    work on Terpene chemistry. Which is why, it has been successful in utilizing everyconstituent of turpentine and has developed several new products for the first time. Host of

    chemicals were added in production line based on in-house R&D. It has developed several

    specialty chemicals catering to diverse industries such as soaps and detergents, cosmetics,

    flavors and fragrances, paints and varnishes, rubber and tyre, pharmaceuticals and many

    more.

    Malti Chem research center has well equipped bench scale laboratories to carry out various

    organic reactions. It has the facility to carry out high pressure reactions and has various lab

    scale fractionating columns for separation. It has adequate analytical facility to support the

    research work. It also has fully equipped pilot plant along with utilities to scale up the

    processes. Pilot plant is equipped with various types of glass as well as SS reactors of

    different capacities, autoclave, fractionating columns etc. R&D has the capability to carry outvarious organic reactions like Aldol condensation, Oxidation, Reduction, Hydrogenation,

    Hydration, Acetylation, Esterification, Isomerization, Epoxidation and many more in gm. as

    well as in Kg scale.

    Having successfully developed our own expertise for in-house research, we are now

    exploring new frontiers and are currently updating our equipment and facilities to ensure we

    are globally competitive and in line with international standards.

    MaltiChem research Centre is recognized by the Department of Scientific & Industrial

    Research (DSIR) of the Government of India.

    Address:

    Malti Chem Research Centre,3, GIDC Industrial Area,

    Nandesari-391 340.

    Ph.: (91-265) 2840251 / 2840252.

    Fax: (91-265) 2840224

    E-mail:[email protected]

    mailto:[email protected]:[email protected]
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    3.

    RESEARCH

    METHODOLOGY

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    RESEARCH METHODOLOGY

    A perfect Research Methodology obviously helps in bringing out the accurate and the desired

    result.

    1. Identification of the Research AreaTraining & Development being one of the main areas where the organization both

    Private & Public are concentrating. It is necessary to review the methods & its

    effectiveness. This in the near future helps the organization to acquire the support of

    its employees & have a better than its employees.

    2. Collection of the dataFactual data has been collected by personally going through the companys records

    observation of the training methods,studying of the documents related to Human

    Resource Development in the company & having an interview with the employees of

    the Human Resource/Industrial Relation Development. Also much data is collected

    through Questionnaire.

    3. ObservationPersonal observation of the facilities of the working place. A great lot of input from

    the managers & employees themselves.

    4. Types of DataThe types of data collection are primary as well as secondary that is combined to

    project the importance of Training & Development in the changing scenario of the

    modern working place.

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    Primary Sources

    Questionnaire

    Personal Interviews

    Secondary Sources

    Websites related to the topic

    The books in the library.

    Informative journals, periodicals and magazines.

    The statistically tools were used for the data interpretation and analyses for this

    study are as follows:

    PERCENTAGE ANALYSIS

    In this project, Percentage Analysis is used through single tabulation for the purpose of

    analyzing the objective.

    GRAPHICAL ANALYSIS

    Graphs and Diagrams have a great memorizing effect that once, they are seemed, they can be

    recollected and remembered any time. Comparison of data is very say with Graphs and

    Diagrams. In this study, using bearing and unavailable tabulation research using Pie Charts.

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    SAMPLE DESCRIPTION

    SAMPLE DESIGN

    Designing the sample requires 3 decisions. First, who is to be surveyed (what issample unit)? Second, how many people in the sample are chosen (what is sampling

    procedure)?

    i. Sample Unit: All the workers & Officers of C.A.P.L.

    ii. Sample Size: The larger the sample size, the result would be more accurate.

    But practically, its not feasible to survey the entire target or even substantial

    portion.

    SAMPLE SIZE

    Workers 60

    Upper Level 40

    SAMPLING TECHNIQUE

    I have used Random Sampling for my RESEARCH.

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    4.

    DATA ANALYSIS

    &

    INTERPRETATION

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    ANALYSIS & INTERPRETATION OF DATA

    Answers of the questionnaire asked to managers & workers regarding Training &

    Development Activities has been presented in the form of Pie -Chart for easy understanding

    & drawing quick conclusions.

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    1) What kinds of Training & Development activities are provided in the organization?

    Interpretation:

    Training & Development programs conducted by them involve training in technical skills,

    management & soft skills, functional skills.

    Out of which, Functional skills has the largest share...

    30%

    20%

    10%

    40%

    Training skills at C.A.P.L

    Technical Skills Management Skills Soft Skills Functional Skills

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    2) What is the maximum duration for the Training & Development activities in the

    organization?

    Interpretation:

    Mostly organization prefers one & two month training. But in some cases, it prefers the

    training period which is not fix.

    In few cases, it prefers more than 2 month training period.

    15%

    25%

    30%

    10%

    20%

    Duration of T & D Activity

    1-15 days 1 month 2 month More than 2 month Period not fixed

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    3) Are Training & Development activities conducted on regular basis?

    Interpretation:

    60% of the training programs in the organization are regular based & rest of the 40% training

    programs are organized, when the need arises..

    60%

    40%

    T & D Activities at C.A.P.L

    Regular Need

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    4) In your company, induction is given more importance than in past?

    Interpretation:

    Out of 100 respondents, 60% said Yes& the rest 40% said No about the importance of

    Induction in the organization.

    60%

    40%

    Importance of Induction

    Yes No

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    5) Do any of the employees have negative attitude towards Training?

    Interpretation:

    Out of 100 respondent, 40% told that in the organization initially do have negative attitude

    towards undergoinng T & D programme.

    Remaining 60% took it in the right spirit.

    40%

    60%

    Attitude towards T & D

    Yes No

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    6) How does the organization evaluate the process of training & access the employees

    once training is over?

    Interpretation:

    They assess 25% employees performance during & after the completion of T & D activity

    by using the Performance Appraisal method.

    40% by Observation method to identify the effectiveness of T & D activity on employee.

    20% by method of feedback given by the trainer or the faculty, conducting development class

    in reference to employees performance.

    And remaining 15% follow the method of Review-Meetings in between the training program

    to find out the errors in the activity & take measures to rectify them.

    20%

    40%

    25%

    15%

    Process of Evaluation

    Feedback Observation Performance Appraisal Review meetings

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    7) Do senior managers spend time with new recruits dutring Induction training?

    Interpretation:

    In the above question, out of 100 respondent, 75% said that Yes they spend time and help out

    the new recruits in their work.

    75%

    25%

    Time spent by Managers

    Yes No

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    8) In the company, training program are evaluated & improved every year?

    Interpretation:

    In the above question, out of 100 respondent, 30% said that it is true, 50% said that it os

    partly true & the rest 20% said that it is not true.

    30%

    50%

    20%

    Evaluation year wise

    TRUE Partly True FALSE

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    9) Workers are encouraged & rewarded for training to acquire higher qualification?

    Interpretation:

    Out of 100 respondent, 20% said that it is True, 60& said that it is partly true & remaining

    20% said that it is false.

    20%

    60%

    20%

    Reward & Encouragement of workers

    TRUE Partly True FALSE

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    10)People participate in determining their training & know the skill they must acquire?

    Interpretation:

    Out of 100 respondents, 15% said that it is True, 55% said that it is Partly true & remaining

    30& said that it is False.

    15%

    55%

    30%

    People participation in T & D

    TRUE Partly True FALSE

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    11)Your training calendar is systematic & evaluated always?

    Interpretation:

    Out of 100 respondents, 30% said that it is True, 60% said that it is Partly true & remaining

    10% said that it is False.

    30%

    60%

    10%

    Evaluation of Training calendarTRUE Partly True FALSE

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    12)The organization encourages & supports self-learning & education ?

    Interpretation:

    Out of 100 respondents, 30% said that it is True, 50% said that it is Partly true & remaining

    20% said that it is False.

    30%

    50%

    20%

    Encouragement for self-learningTRUE Partly True FALSE

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    13)Your company conducts awareness program always as per future requirements of the

    organization?

    Interpretation:

    Out of 100 respondents, 20% said that it is True, 40% said that it is Partly true & remaining

    40% said that it is False.

    20%

    40%

    40%

    Awareness program for future

    TRUE Partly true FALSE

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    14)Does the organization relates the T & D activities directly to the revenue generation?

    Interpretation:

    Out of 100 respondents, 40% accepted it & 60% said that it is not like that.

    40%

    60%

    T & D with respect to Revenue generation

    Yes No

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    15)How does the Organization decide upon the training budget?

    Interpretation:

    20% of the sample says that company keeps the structure of department in mind while

    designing Training Budget. While 50% says that company follow the system prevailing in the

    industry & accordingly decide upon the training budget & remaining 30% does not decide

    upon budget prior to the need arise for training of employees.

    20%

    50%

    30%

    Training Budget

    Departmrnt Structure Industry Structure Not Pre-Decided

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    5.

    FINDINGS,SUGGESTIONS

    &

    LIMITATIONS

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    FINDINGS

    HRD Department takes care of training and development needs of employees.

    Training & development needs are identified through training needs survey conducted

    by HRD department every year.

    External faculty also conducts training & development programs.

    Various training and development methods are applied according to the needs &

    requirements.

    Most of the programs are conducted by internal faculty member.

    Lack of interest are found on the part of top/ senior level management in creating a

    learning environment.

    Employees suggestions are not considered to the desired extent in designing,

    modifying & formulating training programs.

    Duration for training & development is very short.

    Fewer funds available to HRD Department for purpose of conducting /organizing

    training programs.

    There was a little bit problem in the communication skills of a few employees.

    Some of the employee wants straight forward training.

    Workers are not careful about the safety training.

    Some workers have negative attitude towards training.

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    SUGGESTIONS

    Training & development program is satisfactory in C.A.P.L but still some

    improvements needed there to get more benefit of the training program.

    The system of obtaining feedback from the employee after the completion of training

    program should be strengthened.

    Instead of obtaining feedback in writing, there must be one to one communication

    with trained employees. The evaluation of training program would be more effective

    in this case.

    As the working environment, employees have got during the training period, the same

    environment they are not getting in the job. Effectiveness of training program will

    increase, if the organization will give more attention for maintaining working

    environment.

    Outside expert should be invited for delivering lectures to executive for enhancing

    their knowledge.

    Before preparing any training program for any department, suggestion of the

    employees must be taken, so that training will be more effective. Continuous ongoing training program should be prepared for implementation.

    Identification of training calendar should be prepared for the year in the

    organizational interest.

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    LIMITATIONS

    It was not possible to reach to each and every employee.

    The interview sessions were fixed (20 Min.)

    The information gathered through questionnaire cant be said reliable.

    Some questionnaires were poorly filled.

    Unforeseen circumstances, like emergency meetings

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    6.

    CONCLUSION

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    CONCLUSION

    Training & development is the most useful as well as an essential activity for the growth &

    development of the organization. As Man, Machine, Material & Money are the important

    elements of the organization, out of which man is organization. Therefore, training system

    should have importance with the growth in techniques & job requirement. Employees require

    a variety of knowledge & development in attitude. Now a days changes are taking place very

    rapidly in business & corporate world so it is very necessary to be an updated manpower,

    which can happen through regular training in organization.

    Training is a tool for management for bringing desire changes. It is a planned & deliberate

    training process. Since it increase efficiency of employee & productivity of the organization.

    Training is the process of making employee better equipped to perform his job or take on

    greater amount of responsibilities. It is an area of management where employer & employee

    both have mutual interest. As far as, the employee is concerned.

    Training tries to increase his efficiency, which enables him to avail of better opportunities

    provided within the organization.

    Keeping this in mind, organization have & should have emphasized have & should haveemphasized on various aspect of development activities, training programs. The organizations

    training programme have the goals of development of individuals, relationships, skills, team

    spirit, attitude & organizational health.

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    7.

    BIBLIOGRAPHY

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    BIBLIOGRAPHY

    BOOKS

    Research Methodology- C. R. Kothari

    The Trainers Hand Book- Garry Mitchell

    Training & Development- Rolf Milton & Uday Pareek

    Companys Journal

    WEBSITES

    en.wikipedia.org

    www.google.com

    www.camphor-allied.com

    http://www.google.com/http://www.google.com/
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    8.

    ANNEXURE

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    ANNEXURE

    QUESTIONNAIRE UNDERTAKEN FOR THE STUDY

    Dear Sir/Madam,

    I, PRAKHAR AGARWAL, student of M.P.M is conducting a survey on NEED &

    EFFECTIVENESS OF TRAINING & DEVELOPMENT. I ensure you that the

    information obtained will be kept confidential and will be used only for Academic purpose.

    I will be thankful to you if you co-operate and fill the questionnaire. I request your true

    opinions to the questions.

    1. What kind of training & development activities is provided in the organization?

    A) Technical B) Management C) Soft D) Functional

    2. What is the maximum duration for the training & development activities in the

    Organization?

    A) 1 month B) 2 month C) More than 2 month D) Period not fixed

    3) Are training & development activities conducted on regular or need basis?

    A) Regular B) Need

    4. In your company, induction is given more importance than in past.

    A) Yes B) No

    5. Do any of the employees have negative attitude towards training.

    A) Yes B) No

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    6. How does the organization evaluate the process of training & asses the employees once

    training is over?

    A) Feedback B) ObservationC) Performance appraisalD) Review meetings.

    7. Do Senior managers spend time with new recruits during induction training?

    A) True B) False

    8. In the company training program are evaluated & improved every year.

    A) True B) Partly True C) False

    9. Workers are encouraged & rewarded for training to acquire higher qualification?

    A) True B) Partly True C) False

    10. People participate in determining their training & know the skill they must acquire.

    A) True B) Partly True C) False

    11. Your training calendar is systematic & evaluated always.

    A) True B) Partly True C) False

    12. The organization encourages & supports self-training & education by its managers.

    A) True B) Partly True C) False

    13. Your company conducts awareness program always as per as future requirement of the

    organization.

    A) True B) Partly True C) False

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    14. Does the organization relate the training & development activities directly to the revenue

    generation?

    A) True B) Partly True C) False

    15. How does the organization decide upon the training budget?

    A) Department Structure B) Industrial structure C) Not pre decided.