Professional Summary

A self-driven individual with the ability to work independently and part of a team. My experiences of over 14 years and performances as both an Administration officer exposed me to several responsibilities such managing people and handling several positions like Procurement Officer, Head, Inventory & Mailroom Management and Customer service officer. As a procurement officer, I implemented cost control measures to ensure operations remain within the organization’s target. During my tenure as the Procurement Officer, I represented the secretariat to the Cost Management Committee of the bank where deliberations on contracts are held and cost savings are achieved based on effective win-win negotiations. In my current position as a Head, Inventory and Mailroom Management, I have been able to reduce the level of wastages especially as it concerns stationery consumption across the network by my constant reminders/titbits on ways to reduce costs as propagated in my regular Stationery Consumptions reports. This has immensely created needed awareness on the management of limited resources.

Additionally, my role as a mailroom manager and my on-the-spot tracking initiative constantly put our courier vendors on their toes as packages are tracked on-the-go. The Hub and Spoke process has continued to increase and sustain our international trade customers whose shipping documents are constantly time-bound. These positions have improved my commitment and aptitude to work with the ability to achieve excellent results. Having obtained a Masters in Business Administration (MBA) at the Enugu State University of Science and Technology, I thrive to further develop a career possibly within the Oil and Gas industry. My non-academic experiences include but not limited to social planning, organization and charity donation program. During my leisure, I engage in some other activities such as jogging, singing, and playing hide and seek with my child. . I strive to work with a team whose ultimate objective is to be the best.

Skills:• Team Building• Relationship Management• Managerial skills• Effective communication/presentation• People Management• Time Management• Project management• Excellent interpersonal relationship• Effective negotiation, decision making • Multitasking• Recruitment and selection

Experience

Team Lead, Inventory & Mailroom Management – Diamond Bank Plc

July 2011 – Present (5 years) Lagos

Description of Roles.

The Team Lead, Inventory and Mailroom management is responsible for the coordination of the activities on the Mailroom and Inventory desks, ensuring that the Bank’s fixed assets are properly maintained in the books; depreciated ones adequately disposed in line with policy. Also ensures that stationery resources are disbursed appropriately across the network avoiding over/under-stocking of items.

Specific Responsibilities:

Coordinates the activities on the mailroom and inventory desks. Renders monthly reports on Inventory and Stationery consumption rates. Supervises the activities of the store officers Liaises with the Bank’s courier vendors for effective handling of the bank’s packages Prepares the upload for the courier vendors’ monthly payments Regularly reviews all stationery items in the store with a view to identifying the obsolete

stationery items and ensuring they are appropriately disposed Closely monitors the Front Desk Officers with constant review of prevalent issues on the job. Resolves escalated issues in the mailroom and ensures effective running of the Hub & Spoke

processes. surveys the market with a view to getting detailed information on “what’s New” in the industry Supervises the bidding process for obsolete items from start to finish.

Additions – Diamond Bank

Has an oversight function over the activities of the caterers at the Head Offices; Closely monitors/manages the Front Desk Officers with constant review of prevalent issues on

the job.

Procurement Officer/Contract Manager (Team Lead)

Diamond Bank Plc

November 2007 – July 2011 (5 years); Lagos

Managed, coordinated and participated in all purchases for materials, equipment, property and services bank-wide which are required for the organization to function effectively.Partnered closely with finance department to ensure payment is made to suppliers in line with payment terms and conditions as indicated in the award of contract.Awarded contract to selected vendors based on successful bid.Held meetings with interested vendors concerning potential source for supplies and services.Participated in cost negotiation of goods and services with vendors in other to yield high cost savings for the bank while taking into consideration cost, quality, availability and speedy deliveryEnsured that all purchases are made within the budget per branch taking into cognizance cost cutting best practices.Managed and conducted the health and safety processes of the bank by ensuring all items procured are of high quality standard thereby ensuring a zero tolerance to staff injury or death.Searched and expanded supplier network in order to allow room for competition.Compared and selected suitable suppliers based on price, product availability, quality of product and speed deliveryReported every supplier’s profile and had it approved where necessaryMonitored delivery schedule as outlined in the contractFrequently conducted market survey to search for new prospects, new products and to gather other relevant information as regards effective procurement. Liaised directly with manufacturersConducted several visits to suppliers warehouseCollated and prepared report on cost savings for each quarterConducted interviews, hired staff and monitored staff training programsApproved vendor relationship and suspended vendor relationship if goods are overpriced

September 2004 – November 2007 Diamond Bank, Trade Fair branch

Cash & Teller Services Supervisor

Consolidated and reconciled accounts as it relates to operational transactions for the branch

Supervised the operations staff in the branch Batching and coding high volume transactions and inputting into account software Organized and prioritized commitments of the team, enabling them to work efficiently

and effectively Held and coordinated Early Morning Sessions (EMS) where operations staff are trained

on conventional trends in the industry and the best practice in customer relation. Recommended possible steps in managing customers especially during down-time Opened and maintained customers’ accounts Sale of various bank products to existing and potential customers Provided prompt response to customers’ queries regarding various transactions Acted as a central point of reference for internal and external queries.