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Page 1: Professional Résumé_WC

Chapter 1 1

Wyatt A. Chartrand 5491 State Route 410 • Castorland, New York 13620-2311 • 315.955.5241 •

[email protected] • https://www.linkedin.com/in/wyattchartrand

EDUCATION AND HONORS

Binghamton University, State University of New York, School of Management

Bachelor of Science in Business Administration Expected Spring 2017

Concentrations in Finance and Consulting & Leadership

Binghamton University Finance Society, Student Conduct Hearing Board

Jefferson Community College, State University of New York

Associate of Science in Business Administration Spring 2013 President’s List/Dean’s List, Fall 2011 – Spring 2013

Phi Theta Kappa Honor Society, Honors Program, graduated with High Honors

Howard G. Sackett Technical Center, Board of Cooperative Educational Services

Technical Diploma in Business Computer Technology I & II Spring 2011

Technical Merit List, Fall 2009 – Spring 2011

National Technical Honor Society, SkillsUSA

PROFESSIONAL WORK EXPERIENCE

Otis Technology Lyons Falls, New York Staff Accountant February 2016 – August 2016

Managed all accounts receivable activities through an intensive, months-long internship, including processing multiple

forms of client payments, creating and applying credit and debit memoranda, utilizing Sage’s® highly complex

accounting software, processing all invoices, handling both purchase orders and sales orders, performing financial data

analysis, and managing ledger adjustment entries, quickly receiving recognition from the organization for exceptional

work performance

Substantially increased the organization’s operational, financial, and economic efficiency by increasing cash flow by

nearly $300,000 through the management, collection, and reduction of current and past due receivables by leveraging

existing client relations, and handled all client credit applications through the use of Dun & Bradstreet®

Directed the creation and curation of all monthly sales reports, commissions reports, and standard operating procedures,

in addition to also managing the organization’s mail and e-mail through Microsoft Outlook and completing all of the

organization’s advanced records and information management and archival activities

Convergys Corporation Watertown, New York

Client Relations Specialist Summer 2015

Managed client relations for the organization by handling incoming calls as well as outbound calls in addition to

utilizing the firm’s highly complex account software

Consistently met daily and weekly metrics in regards to the organization’s revenue generation and client retention,

demonstrably increasing the organization’s sales by acting as a sales support agent in addition to a client relations

specialist

Received generalized and specialized training in interpersonally managing client concerns and resolving them as

quickly as possible, as well as maximizing client satisfaction

Community Hunger Outreach Warehouse (CHOW) Binghamton, New York Strategy Consultant Spring 2015

Acted as a strategic consultant for the Broome County Council of Churches’ non-profit organization CHOW by

developing and implementing financial, marketing, and operational recommendations

Directly assisted in the creation of a recommendation package and presentation, including the development of several

infographic business models in order to make the organization’s mission sustainable

Implemented social media recommendations such as the development and optimization of the organization’s Facebook

page and helped to implement a new strategic partnership in the community for the organization through the

development and implementation of a survey to gauge demand

Enchanted Forest Water Safari Old Forge, New York

Admissions Assistant and Financial Assistant Summer 2013 and Summer 2014

Engaged in customer service both by routinely solving customer’s issues quickly and by interacting with customers on

a day-to-day basis, ensuring maximum customer satisfaction and retention

Operated point of sale devices, handled cash on a daily basis, handled tickets, and completed other technical and

clerical tasks

Page 2: Professional Résumé_WC

Chapter 1 2

W. B. Payne Insurance Lowville, New York

Office Intern Spring 2011

Completed data entry and computer input through data entry and word processing software to optimize organizational

effectiveness

Performed general office work such as filing and clerical duties to assist the organization in the completion of business

processes

LEADERSHIP EXPERIENCE

Finance Society SUNY Binghamton University

Member Fall 2013 – Present

Participated in the Organization’s annual Equity Research Case Competition through the development of both a

qualitative and quantitative analysis of a company stock

Gained knowledge about technical finance in the investment management and investment banking industries by

participating in weekly roundtable discussions

Built on material learned in classes by applying qualitative and quantitative analyses in a variety of activities by

attending relevant workshops

Professional Internship Program SUNY Binghamton University Student Leader Fall 2013 – Spring 2014

Increased self-awareness through exploring personal strengths and their connection to individual and team leadership

through on-campus volunteer efforts

Analyzed and discussed the complexities of leadership and the multidisciplinary nature of leadership studies by

participating in seminar lectures

Learned the basics of group roles, dynamics, and decision making to apply leadership techniques in group settings by

helping to develop and execute on-campus activities with fellow student leaders

Phi Theta Kappa Honor Society SUNY Jefferson Community College Treasurer for Tau Xi Chapter Fall 2012 – Spring 2013

Advised the Chapter on all matters relating to finance and accounting by contributing strategic and leadership input in

executive board meetings

Oversaw how the Chapter’s money was spent, both directly dictating expenditure and authorizing it as required by

carrying out focused administrative duties

Played a direct role in both administrative and fundraising activities for the Chapter by assisting in all volunteer and

fundraising efforts

Business Club SUNY Jefferson Community College

Treasurer Spring 2012 – Spring 2013

Led the Club on all matters relating to finance and accounting by maintaining accounts, signing checks, and investing

excess funds appropriately

Managed the Club’s finances by both directly dictating expenditure and authorizing it as required by authorizing and

signing the appropriate documentation

Played a direct role in both administrative and fundraising activities for the Club through the orchestration and

execution of volunteer activities

ADDITIONAL INFORMATION

Other Honors and Designations: Project Management Institute member, President’s Award for Educational Excellence,

Howard G. Sackett Technical Center’s Outstanding Performance Award

Technical Skills, Certifications, or Licenses: Licensed Notary Public of the State of New York, Microsoft Office User

Specialist in Microsoft Word, Microsoft Word Expert, and Microsoft PowerPoint, certified in project management through

ALISON Courses, and certified by the Collaborative Institutional Training Initiative (CITI) in Social and Behavioral Research

Investigators and Key Personnel, Financial Conflicts of Interest, and Export Controls

Other Skills: Microsoft Excel, Access, Project, and Publisher, Sage® accounting software, and Minitab

Interests: All functions of business, finance, and accounting in both academic and professional contexts, current business and

economic events and news, leadership studies and development, academic and professional development in English language

skills such as vocabulary acquisition and etymology, study of Modern Latin, and applied and emerging technologies