professional résumé_wc
TRANSCRIPT
Chapter 1 1
Wyatt A. Chartrand 5491 State Route 410 • Castorland, New York 13620-2311 • 315.955.5241 •
[email protected] • https://www.linkedin.com/in/wyattchartrand
EDUCATION AND HONORS
Binghamton University, State University of New York, School of Management
Bachelor of Science in Business Administration Expected Spring 2017
Concentrations in Finance and Consulting & Leadership
Binghamton University Finance Society, Student Conduct Hearing Board
Jefferson Community College, State University of New York
Associate of Science in Business Administration Spring 2013 President’s List/Dean’s List, Fall 2011 – Spring 2013
Phi Theta Kappa Honor Society, Honors Program, graduated with High Honors
Howard G. Sackett Technical Center, Board of Cooperative Educational Services
Technical Diploma in Business Computer Technology I & II Spring 2011
Technical Merit List, Fall 2009 – Spring 2011
National Technical Honor Society, SkillsUSA
PROFESSIONAL WORK EXPERIENCE
Otis Technology Lyons Falls, New York Staff Accountant February 2016 – August 2016
Managed all accounts receivable activities through an intensive, months-long internship, including processing multiple
forms of client payments, creating and applying credit and debit memoranda, utilizing Sage’s® highly complex
accounting software, processing all invoices, handling both purchase orders and sales orders, performing financial data
analysis, and managing ledger adjustment entries, quickly receiving recognition from the organization for exceptional
work performance
Substantially increased the organization’s operational, financial, and economic efficiency by increasing cash flow by
nearly $300,000 through the management, collection, and reduction of current and past due receivables by leveraging
existing client relations, and handled all client credit applications through the use of Dun & Bradstreet®
Directed the creation and curation of all monthly sales reports, commissions reports, and standard operating procedures,
in addition to also managing the organization’s mail and e-mail through Microsoft Outlook and completing all of the
organization’s advanced records and information management and archival activities
Convergys Corporation Watertown, New York
Client Relations Specialist Summer 2015
Managed client relations for the organization by handling incoming calls as well as outbound calls in addition to
utilizing the firm’s highly complex account software
Consistently met daily and weekly metrics in regards to the organization’s revenue generation and client retention,
demonstrably increasing the organization’s sales by acting as a sales support agent in addition to a client relations
specialist
Received generalized and specialized training in interpersonally managing client concerns and resolving them as
quickly as possible, as well as maximizing client satisfaction
Community Hunger Outreach Warehouse (CHOW) Binghamton, New York Strategy Consultant Spring 2015
Acted as a strategic consultant for the Broome County Council of Churches’ non-profit organization CHOW by
developing and implementing financial, marketing, and operational recommendations
Directly assisted in the creation of a recommendation package and presentation, including the development of several
infographic business models in order to make the organization’s mission sustainable
Implemented social media recommendations such as the development and optimization of the organization’s Facebook
page and helped to implement a new strategic partnership in the community for the organization through the
development and implementation of a survey to gauge demand
Enchanted Forest Water Safari Old Forge, New York
Admissions Assistant and Financial Assistant Summer 2013 and Summer 2014
Engaged in customer service both by routinely solving customer’s issues quickly and by interacting with customers on
a day-to-day basis, ensuring maximum customer satisfaction and retention
Operated point of sale devices, handled cash on a daily basis, handled tickets, and completed other technical and
clerical tasks
Chapter 1 2
W. B. Payne Insurance Lowville, New York
Office Intern Spring 2011
Completed data entry and computer input through data entry and word processing software to optimize organizational
effectiveness
Performed general office work such as filing and clerical duties to assist the organization in the completion of business
processes
LEADERSHIP EXPERIENCE
Finance Society SUNY Binghamton University
Member Fall 2013 – Present
Participated in the Organization’s annual Equity Research Case Competition through the development of both a
qualitative and quantitative analysis of a company stock
Gained knowledge about technical finance in the investment management and investment banking industries by
participating in weekly roundtable discussions
Built on material learned in classes by applying qualitative and quantitative analyses in a variety of activities by
attending relevant workshops
Professional Internship Program SUNY Binghamton University Student Leader Fall 2013 – Spring 2014
Increased self-awareness through exploring personal strengths and their connection to individual and team leadership
through on-campus volunteer efforts
Analyzed and discussed the complexities of leadership and the multidisciplinary nature of leadership studies by
participating in seminar lectures
Learned the basics of group roles, dynamics, and decision making to apply leadership techniques in group settings by
helping to develop and execute on-campus activities with fellow student leaders
Phi Theta Kappa Honor Society SUNY Jefferson Community College Treasurer for Tau Xi Chapter Fall 2012 – Spring 2013
Advised the Chapter on all matters relating to finance and accounting by contributing strategic and leadership input in
executive board meetings
Oversaw how the Chapter’s money was spent, both directly dictating expenditure and authorizing it as required by
carrying out focused administrative duties
Played a direct role in both administrative and fundraising activities for the Chapter by assisting in all volunteer and
fundraising efforts
Business Club SUNY Jefferson Community College
Treasurer Spring 2012 – Spring 2013
Led the Club on all matters relating to finance and accounting by maintaining accounts, signing checks, and investing
excess funds appropriately
Managed the Club’s finances by both directly dictating expenditure and authorizing it as required by authorizing and
signing the appropriate documentation
Played a direct role in both administrative and fundraising activities for the Club through the orchestration and
execution of volunteer activities
ADDITIONAL INFORMATION
Other Honors and Designations: Project Management Institute member, President’s Award for Educational Excellence,
Howard G. Sackett Technical Center’s Outstanding Performance Award
Technical Skills, Certifications, or Licenses: Licensed Notary Public of the State of New York, Microsoft Office User
Specialist in Microsoft Word, Microsoft Word Expert, and Microsoft PowerPoint, certified in project management through
ALISON Courses, and certified by the Collaborative Institutional Training Initiative (CITI) in Social and Behavioral Research
Investigators and Key Personnel, Financial Conflicts of Interest, and Export Controls
Other Skills: Microsoft Excel, Access, Project, and Publisher, Sage® accounting software, and Minitab
Interests: All functions of business, finance, and accounting in both academic and professional contexts, current business and
economic events and news, leadership studies and development, academic and professional development in English language
skills such as vocabulary acquisition and etymology, study of Modern Latin, and applied and emerging technologies