Faster global delivery in the face of constant

updates

Pragmatic Product Training

In a recent study, 9 out of 10 multinational organizations admit that

communication misunderstandings have stood in the way of a major

cross-border transaction, incurring significant losses for their company.

Features can change in an instant in today’s fast paced

marketplace, making it a constant challenge to keep your

sales teams up-to-date with the latest releases while also

controlling cost. Unfortunately, this often leads to launching

a global release without localization.

Quick Learning Modules (QLMs) are

perfect for the agile product

development environment.

Pragmatic Product Training: Faster global delivery in the face of constant updates

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Pragmatic Product Training: Faster global delivery in the face of constant updates

QLMs are easy to

produce and localize,

plus they boost retention

and save money.

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• Fast development - can be done in as little as 2 days to 3 weeks

• Uses templates and shells that are easy to update, reuse and

localize

• Can be made to stand alone, as well as make up part of a

complete course

• They can easily be made to be mobile friendly

Keep it short, focused, and easy to

understand.

Pragmatic Product Training: Faster global delivery in the face of constant updates

Training modules should be limited to 10 - 15 minutes. Maintain

simplified and limited learning goals per module for maximum

impact.

• Identify the most important thing that learners are expected to

do with their product knowledge

• Keep the brand messaging consistent despite changing product

specifications

• Organize it around opportunities where a salesperson can make

the highest impact

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Use QLMs as part of a comprehensive,

blended learning program

Space content and use multiple touches,

refreshers and checks for better

retention.

• Reinforces knowledge to help learners

quickly master the subject

• Encourages learner adoption of your

messages

• Increases engagement over a longer

period of time

Spacing learning material over time adds to the

power of repetition, producing improvements of up

to 40%, according to Dr. Will Thalheimer.

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Don’t Forget to Localize it.

Well designed global courses cost 30%

less to produce and take 50% less time

to complete*.

*According to data across 1000 global eLearning projects seen

by more than 100 million people.

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Prepare your e-Learning programs with

global distribution in mind.

Localization as an afterthought leads to budget overruns or

significant required rework. By thinking about localization in

advance, the course can be architected to allow for easy

deployment, modifications and updates.

• Get the Instructional Designer, Subject

Matter Experts and Localization Team

involved early

• Create global content templates

• Define objectives and approach in the

global design doc

• Develop style guides and glossaries

• Leverage Translation Memory

• Identify a responsible in-country

reviewer to validate content

• Work with firms who utilize in-country

translators who are up-to-speed with the

latest nuances and trends of the market

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Need global-ready

eLearning content? We can help. Leading global companies rely on

VIA for its expertise in learning and global

performance support. VIA works with HP, Intel,

Waste Management, Nike, Mercer and more

great customers to support their most ambitious

engagement and performance goals.

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Get Started

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info@viadelivers.com

1-800-737-8481 www.viadelivers.com

Pragmatic Product Training: Faster global delivery in the face of constant updates