product brochure: global mobile payment methods: second half 2016
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GLOBAL MOBILE PAYMENT METHODS: SECOND HALF 2016 PUBLICATION DATE: FEBRUARY 2017
PAGE 2 GENERAL INFORMATION I PAGE 3 KEY FINDINGS I PAGE 4-8 TABLE OF CONTENTS I PAGE 9 REPORT-SPECIFIC SAMPLE
CHARTS I PAGE 10 METHODOLOGY I PAGE 11 RELATED REPORTS I PAGE 12 CLIENTS I PAGE 13-14 FREQUENTLY ASKED QUESTIONS
PAGE 15 ORDER FORM I PAGE 16 TERMS AND CONDITIONS
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PRODUCT DETAILS Title:
Type of Product:
Category:
Covered Regions:
Covered Countries:
Language:
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Global Mobile Payment Methods: Second Half 2016
Report
Online Payment
Asia-Pacific, Europe, Latin America, Middle East and Africa, North
America
Australia, Belgium, Brazil, Canada, China, Denmark, France,
Germany, India, Japan, Mexico, Netherlands, Poland, Russia, South
Korea, Spain, Sweden, UK, USA, Kenya
English
PDF & PowerPoint
110
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QUESTIONS
ANSWERED
IN THIS REPORT
What was the global mobile payment market size in 2016?
How fast are contactless mobile payments predicted to grow?
What payment methods are used by global shoppers the most when buying from a mobile device?
How large is the gap between awareness and usage of mobile payments in selected countries?
Which providers do consumers trust the most for offering mobile payment methods?
SECONDARY MARKET
RESEARCH
Our reports are exclusively based on secondary market research. Our researchers derive
information and data from a variety of reliable published sources and compile the data into
understandable and easy-to-use formats.
ADVANTAGES Maximum Objectivity
Reliable Sources
Up-To-Date Analysis
Boardroom-Ready PowerPoint Presentations
Guidance For Strategic Company Decisions
GLOBAL MOBILE PAYMENT METHODS: SECOND HALF 2016
MOBILE METHODS EXPECTED TO INCREASE THEIR SHARE
OF CONSUMER PAYMENTS OVER NEXT 5 YEARS
Mobile payments currently account for a one-digit share of total consumer card
payments, but are predicted to more than double their share by 2021. This is one of the
forecasts cited in yStats.com’s report. Another revelation is that remote mobile payments in
the form of M-Commerce and app commerce contribute most of the mobile payment
volume in regions such as Europe and North America, leaving proximity mobile payments
only a small share of the total. Nevertheless, in-store contactless payments with mobile
phones and wearables are projected to show strong double-digit growth within the next few
years.
One of the key factors that could contribute to a greater usage of mobile payments is
diminishing consumers’ security concerns. Even in countries with high levels of mobile
technology adoption, such as South Korea, fear of information leakage and safety concern is
the top reason for not using mobile financial services, according to a survey cited in
yStats.com’s research. Another example is Canada, where close to two-thirds of Internet
users said they would be more likely to use mobile wallets if they knew the payment mode
was secure.
The consumer sentiment towards mobile wallets and other mobile payment
methods varies worldwide. While over 50% of banked consumers in Latin America showed
interest in mobile payments, shoppers across multiple European countries demonstrated
high awareness of innovative payment options, but not many of them utilize this
technology. In a cross-country comparison presented in yStats.com’s report, several
emerging markets ranked above advanced economies both in current and potential usage
of mobile wallets by smartphone owners.
GLOBAL MOBILE PAYMENT METHODS: SECOND HALF 2016
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MANAGEMENT SUMMARY
GLOBAL DEVELOPMENTS
Online and Mobile Payment Trends, H2 2016
Mobile Payments Share of Total Consumer Card Payments, in %, 2016e & 2021f
Mobile and Wearable Contactless Payments, in USD billion, 2015 & 2018f
Breakdown of Mobile Payments by Usage Case, by Europe and North America, 2016e
Share of Internet Users Who Look Forward to Being Able to Pay for More Transactions from Mobile Device, in %, by
Asia-Pacific, Europe, Latin America, the USA, and Global Average, August 2016
Contactless Payment User Penetration, in % of Banked Population, July 2016
Payment Methods Used in Mobile Shopping, in % of Mobile Shoppers, by Selected Regions, August 2016
Products and Services Paid for via Mobile Wallet, in % of Mobile Shoppers Who Paid with Mobile Wallet, August 2016
Share of Mobile Shoppers Paying with Mobile Wallets, by Selected Countries, in %, August 2016
Probability of Using Mobile Wallets, in % of Smartphone Owners, by Selected Countries, July 2016
ASIA-PACIFIC
3.1. ADVANCED MERKETS
3.1.1. JAPAN
Online and Mobile Payment Trends and News about Players, H2 2016
Mobile Payments Solutions Used for Payment In-Store, in % of Internet Users, August 2016
Payment Methods Used in Physical Stores, incl. “E-Money”, in % of Internet Users, by Age Group, August 2016
3.1.2. SOUTH KOREA
Daily Average Value of Mobile Card Payments, in KRW billion, 2014 & 2015
Breakdown of Payment Instruments Used, by Transactions Number and Value, in %, incl. “Mobile Cards”, 2015
Reasons for Not Using Mobile Financial Services, by Score, in %, 2015
3.1.3. AUSTRALIA
Share of Banked Population Who Used Contactless Payments, by Contactless Card and Mobile Wallet, in %,
2015/2016
3.2. EMERGING MARKETS
3.2.1. CHINA
Online and Mobile Payment Trends and News about Players, H2 2016
Number of Mobile Payment Users, in millions, and Penetration, in % of Mobile Internet Users, 2014, 2015 & June
2016
Third-Party Mobile Payment Volume, in CNY trillion, by Two Comparative Estimates, Q1 2015 – Q2 2016
Breakdown of Third-Party Mobile Payment GMV by Players, in %, by Two Comparative Estimates, Q1 2016
Breakdown of Third-Party Mobile Payment, by Type, in %, Q2 2015 – Q2 2016
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GLOBAL MOBILE PAYMENT METHODS: SECOND HALF 2016 TABLE OF CONTENTS (1 OF 5)
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ASIA-PACIFIC (CONT.)
3.2. EMERGING MARKETS (CONT.)
3.2.1. CHINA (CONT.)
Breakdown of Payment Methods Used in Mobile Payment Accounts, in % Mobile Payment Users, 2015
Mobile Payment Scenarios, in % of Mobile Payment Users, 2015
Reasons for Using Mobile Payments, in % of Mobile Payment Users, July 2016
3.2.2. INDIA
Online and Mobile Payment Trends and News about Players, H2 2016
Breakdown of E-Commerce Payment Volume by Payment Methods, in %, 2015 & 2020f
Value of Payment Transactions by Selected Non-Cash Payment Methods, in INR billion, Volume, in millions, and
Change, in %, incl. Mobile Wallets, FY 2014-2015 & FY 2015-2016
Purposes of Using Mobile Wallets, in % of Mobile Wallet Users, April 2016
EUROPE
4.1. REGIONAL
Breakdown of Retail Payment Transactions by Methods, incl. Mobile, in %, 2016
Top 10 Countries By Mobile Payment User Penetration, in % of Surveyed Internet Users, September 2016
Expectations Regarding the Provision of Technical Support for Mobile Payments, in % of Millennials, by Germany,
Italy, the Netherlands, and the UK, July 2016
Share of Millennials Who Use Mobile Payments and Who Tried Mobile Payments and Then Stopped Using Them, in
%, July 2016
Top 2 Providers Most Preferred by Millennials for Providing a Mobile Payment Service, in %, by Germany, Italy, the
Netherlands, and the UK, July 2016
Mobile Payment Platforms Most Known to Millennials, in %, by Germany, Italy, the Netherlands, and the UK, July
2016
Share of Millennials Using Mobile Payment Service from PayPal and Apple Pay, in %, by Germany, Italy, the
Netherlands, and the UK, July 2016
4.2. ADVANCED MERKETS
4.2.1 UK
Online and Mobile Payment Trends and News about Players, H2 2016
Use of Mobile Payments, by Contactless, In-App and In-Store, in % of Smartphone Owners with a Credit/Debit Card,
2016
Share of Internet Users Using Contactless Payment Cards, in %, 2015 & 2016
Contactless Payment Statistics, incl. Number of Contactless Cards Issued, by Debit, Credit and Total, in millions,
Monthly Spending on Contactless Cards, in GBP million, Number of Monthly Contactless Transactions, in millions,
and Average Value of Contactless Transactions, in GBP, by Debit, Credit/Charge Cards and Total, Number of
Accepting Terminals/Outlets, August 2015 & August 2016
GLOBAL MOBILE PAYMENT METHODS: SECOND HALF 2016
TABLE OF CONTENTS (2 OF 5)
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EUROPE (CONT.)
4.2. ADVANCED MERKETS (CONT.)
4.2.1. UK (CONT.)
Brands Most Trusted by Consumers for Delivering a Smartphone Wallet App, in % of Smartphone Owners,
September 2015, February 2016, June 2016
Brand Recognition and Usage Rate of Selected Mobile Wallet Services, in % of Millennials, May 2016
4.2.2. GERMANY
Online and Mobile Payment Trends and News about Players, H2 2016
Breakdown of Retail Payment Transactions by Methods, incl. Mobile, in %, 2016
Awareness of Mobile Payment Providers, in % of Adults, January 2016
4.2.3. FRANCE
Breakdown of Readiness to Pay via Mobile Phone, in % of Internet Users, June 2016
Share of Respondents Who Used or Would Like to Use Contactless Payment, by Total Respondents and 18-34 Year-
Olds, in %, June 2016
Satisfaction with Various Aspects of Contactless Payment, in % of Contactless Payment Users, 2015 & 2016
4.2.4. SPAIN
Mobile Payment Apps Installed, in % of Mobile Payment App Users, July 2016
4.2.5. NETHERLANDS
Share of “iDEAL” and “Credit Card” in Mobile Purchases, in %, H1 2015 & H1 2016
4.2.6. SWEDEN
Payment Methods Used and Preferred in Online and Mobile Shopping, in % of Online Shoppers, Q2 2016
Awareness and Usage of Mobile Wallet Solutions, in % of Internet Users, Q2 2016
4.2.7. DENMARK
Payment Methods Used and Preferred in Online and Mobile Shopping, in % of Online Shoppers, Q2 2016
Awareness and Usage of Mobile Wallet Solutions, in % of Internet Users, Q2 2016
4.2.8. BELGIUM
Share of Online Shop Projects Where Mobile Payments Are Possible, in %, and Share of Online Shop Projects With
Mobile Payments Where In-App Payments Are Possible, in %, October 2016
Breakdown of Barriers to Mobile Purchases, incl. Payment-Related, in % of Online Shoppers, June 2016
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GLOBAL MOBILE PAYMENT METHODS: SECOND HALF 2016 TABLE OF CONTENTS (3 OF 5)
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EUROPE (CONT.)
4.3. EMERGING MARKETS
4.3.1. RUSSIA
Breakdown of Awareness and Usage of Contactless Payments, by Contactless Bank Cards and Contactless Payment
with Mobile Phone, in % of Adult Population, by Total, With and Without Higher Education, October 2016
4.3.2. POLAND
Types of Mobile Payment Used, in % of Mobile Payment Users, 6 Months to December 2016
Breakdown of Awareness of Apple Pay/Samsung Pay/Android Pay and Intention to Use These Services, in % of
Internet Users, December 2016
NORTH AMERICA
5.1. REGIONAL
Digital Payment Methods Used at Least Weekly, by Current Use and Future Use, in % of Consumers, July 2016
5.2. USA
Online and Mobile Payment Trends and News about Players, H2 2016
Mobile Payments, by Mobile App/Browser and Mobile Proximity Payments, in USD billion, 2013 – 2020f
Breakdown of Retail Payment Transactions by Methods, incl. Mobile, in %, 2016
Proximity Mobile Payment Transaction Value, in USD billion, and Breakdown by Transaction Value, in %, 2015 – 2020f
Breakdown of Proximity Mobile Payment Users by Age Group, in %, 2016
Breakdown of Attitude to Using Mobile Device to Pay for Transactions at a Store Checkout Counter, in % of
Consumers, October 2016
Factors that Make Consumers Hesitant to Use Mobile Payment Services, in % of Internet Users, February 2016
Digital Wallets Used, in % of Internet Users, August 2016
Volume of In-Store Payments with Android Pay, Apple Pay and Samsung Pay in the USA, in USD billion, 2016e
Number of In-Store Monthly Users of Android Pay, Apple Pay and Samsung Pay in the USA, in millions, 2016e
Selected Data Related to Usage of Android Pay, Apple Pay and Samsung Pay in the USA, incl. Awareness, Usage for
Purchase, Frequency of Usage, Average Number of Cards Loaded, and Satisfaction Rating, June 2016
5.3. CANADA
Breakdown of Frequency of Using Mobile Phone as a Payment Device, in % of Consumers, 2014 - 2016
Companies Most Trusted with Providing a Mobile Payment Service, in % of Consumers, July 2016
Circumstances That Would Make Internet Users in Canada More Likely to Use a Mobile Wallet, in % of Internet Users,
April 2016
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GLOBAL MOBILE PAYMENT METHODS: SECOND HALF 2016 TABLE OF CONTENTS (4 OF 5)
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LATIN AMERICA
6.1. REGIONAL
Penetration and Usage of Contactless Cards and Mobile Payment, in % of Consumers With Bank Account, July 2016
6.2. BRAZIL
Online and Mobile Payment Trends and News About Players, H2 2016
6.3. MEXICO
Online Payment Methods Used in Online Shopping, by Device Used, in % of Online Shoppers, August 2016
Offline Payment Methods Used in Online Shopping, by Device Used, in % of Online Shoppers, August 2016
MIDDLE EAST AND AFRICA
7.1. REGIONAL
Devices Preferred for Mobile Payment in the Middle East and Africa, in % of Internet Users with Bank Accounts,
Summer 2016
Breakdown of Attitude to Mobile Payment and Shopping-Related Activities, in % of Online Shoppers in MENA, March
2016
Payment Methods Most Used in Online Shopping, in % of Online Shoppers, incl. Mobile Money, by Ghana, Kenya,
South Africa, Uganda, December 2016
7.2. KENYA
Mobile Payment Statistics, incl. Number of Transactions, in millions, Value of Transactions, in KES billion, Number of
Customers, in millions, and Number of Agents, in thousands, 2008 – 2015 & First Nine Months of 2016
Purposes of Using Mobile Money Services, in % of Mobile Money Users, October 2016
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GLOBAL MOBILE PAYMENT METHODS: SECOND HALF 2016 TABLE OF CONTENTS (5 OF 5)
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GENERAL METHODOLOGY OF OUR MARKET REPORTS Secondary Market Research
The reports are compiled based on secondary market research.
Secondary research is information gathered from previously published
sources. Our reports are solely based on information and data acquired
from national and international statistical offices, industry and trade
associations, business reports, business and company databases,
journals, company registries, news portals and many other reliable
sources. By using various sources we ensure maximum objectivity for all
obtained data. As a result, companies gain a precise and unbiased
impression of the market situation.
Cross referencing of data is conducted in order to ensure
validity and reliability.
The source of information and its release date are provided on
every chart. It is possible that the information contained in one chart is
derived from several sources. If this is the case, all sources are mentioned
on the chart.
The reports include mainly data from the last 12 months prior
to the date of report publication. Exact publication dates are mentioned in
every chart.
Definitions
The reports take into account a broad definition of B2C E-
Commerce, which might include mobile commerce. As definitions may
vary among sources, exact definition used by the source (if available) is
included at the bottom of the chart.
Chart Types
Our reports include text charts, pie charts, bar charts, rankings,
line graphs and tables. Every chart contains an Action Title, which
summarizes the main idea/finding of the chart and a Subtitle, which
provides necessary information about the country, the topic, units or
measures of currency, and the applicable time period(s) to which the data
refers. With respect to rankings, it is possible that the summation of all
categories amounts to more than 100%. In this case, multiple answers were
possible, which is noted at the bottom of the chart.
Report Structure
Reports are comprised of the following elements, in the following
order: Cover page, preface, legal notice, methodology, definitions, table of
contents, management summary (summarizing main information
contained in each section of report) and report content (divided into
sections and chapters). When available, we also include forecasts in our
report content. These forecasts are not our own; they are published by
reliable sources. Within Global and Regional reports, we include all major
developed and emerging markets, ranked in order of importance by using
evaluative criteria such as sales figures.
Notes and Currency Values
If available, additional information about the data collection, for
example the time of survey and number of people surveyed, is provided in
the form of a note. In some cases, the note (also) contains additional
information needed to fully understand the contents of the respective data.
When providing information about amounts of money, local
currencies are most often used. When referencing currency values in the
Action Title, the EUR values are also provided in brackets. The conversions
are always made using the average currency exchange rate for the
respective time period. Should the currency figure be in the future, the
average exchange rate of the past 12 months is used.
METHODOLOGY OF OUR GLOBAL MOBILE PAYMENT METHODS: SECOND HALF 2016
Report Coverage
This report covers the global mobile payment market. It takes
into account a wide definition of mobile payment, including payment
methods used in mobile shopping (remote) and in-store (proximity)
mobile payment.
All major global regions are covered, including advanced and
emerging B2C E-Commerce markets, with data availability varying across
the countries.
The report includes data mostly published within the last six
months of 2016. The exact date of publication of the source is stated on
each chart. The time period which the data refers to differs by source.
Report Structure
The global chapter opens the report, featuring an overview of
global mobile payment developments. The rest of the report is divided by
regions presented in the descending order of B2C E-Commerce sales.
Within each region, the countries are also ranked by B2C E-
Commerce sales and, where applicable, grouped by advanced and
emerging markets. Furthermore, where available, regional information was
also included.
Depending on data availability, the following types of market
information are included: mobile payment user penetration, payment
methods most used in mobile shopping, number and volume of mobile
payment transactions, devices used to make payments online, information
about mobile payment users.
Not all the mentioned types of information are available for each
of the covered countries. For selected leading advanced and emerging
countries, also online and mobile payment trends and news about major
players, such as payment providers, banks and retailers are presented on
text charts.
GLOBAL MOBILE PAYMENT METHODS: SECOND HALF 2016
10
Global Mobile Wallets 2017: Competitors and Market Opportunities
Apple Pay Profile 2017
January 2017
January 2017
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Samsung Pay Profile 2017
Android Pay Profile 2017
January 2017
January 2017
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Global Online Payment Methods: Second Half 2016
Europe Online Payment Methods: Second Half 2016
Global Alternative Online Payment Methods: Second Half 2016
Asia-Pacific Online Payment Methods: Second Half 2016
Fraud and Security in Global Online Payment 2016
Company Profiles of 10 Leading Online Payment Service Providers 2015
January 2017
February 2017
February 2017
February 2017
October 2016
July 2015
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Global E-Commerce Marketplaces 2016
Trends in Worldwide Internet Retail 2016
Global B2C E-Commerce Market 2016
Top Players in Global E-Commerce Market 2016
November 2016
July 2016
June 2016
June 2016
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Japan B2C E-Commerce Sales Forecasts: 2016 to 2020
UK B2C E-Commerce Sales Forecasts: 2016 to 2020
Germany B2C E-Commerce Sales Forecasts: 2016 to 2020
China B2C E-Commerce Sales Forecasts: 2016 to 2020
USA B2C E-Commerce Sales Forecasts: 2016 to 2020
Top 5 Country B2C E-Commerce Sales Forecasts: 2016 to 2020
December 2016
December 2016
December 2016
November 2016
November 2016
November 2016
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Middle East B2C E-Commerce Market 2016 May 2016 € 1,950
Africa B2C E-Commerce Market 2016 May 2016 € 1,950
Latin America B2C E-Commerce Market 2016
Europe B2C E-Commerce Market 2016
Central Asia & Caucasus B2C E-Commerce 2015
North America B2C E-Commerce Market 2015
Asia-Pacific B2C E-Commerce Market 2015
March 2016
February 2016
November 2015
November 2015
October 2015
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GLOBAL MOBILE PAYMENT METHODS: SECOND HALF 2016
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