product brochure: global alternative online payment methods: full year 2016

GLOBAL ALTERNATIVE ONLINE PAYMENT METHODS: FULL YEAR 2016 PUBLICATION DATE: MARCH 2017

PAGE 2 GENERAL INFORMATION I PAGE 3 KEY FINDINGS I PAGE 4-9 TABLE OF CONTENTS I PAGE 10 REPORT-SPECIFIC SAMPLE

CHARTS I PAGE 11METHODOLOGY I PAGE 12 RELATED REPORTS I PAGE 13 CLIENTS I PAGE 14-15 FREQUENTLY ASKED QUESTIONS

PAGE 16 ORDER FORM I PAGE 17 TERMS AND CONDITIONS

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PRODUCT DETAILS Title:

Type of Product:

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Global Alternative Online Payment Methods: Full Year 2016

Report

Online Payment

Africa, Asia-Pacific, Europe, Latin America, Middle East, North

America

Argentina, Australia, Brazil, Canada, China, Colombia, Czech

Republic, Egypt, France, Germany, Greece, India, Indonesia, Italy,

Japan, Mexico, Morocco, Netherlands, Nigeria, Poland, Russia, Saudi

Arabia, South Africa, South Korea, Spain, Sweden, UAE, UK, USA,

Vietnam

English

PDF & PowerPoint

130

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QUESTIONS

ANSWERED

IN THIS REPORT

What are the leading alternative payment methods used by online shoppers worldwide?

How do online payment method preferences vary across 25+ markets in different regions?

How large is the share of alternative payment methods in global E-Commerce predicted to be in

2020?

What are the most important criteria applied by online shoppers when choosing a method to pay?

SECONDARY MARKET

RESEARCH

Our reports are exclusively based on secondary market research. Our researchers derive

information and data from a variety of reliable published sources and compile the data into

understandable and easy-to-use formats.

ADVANTAGES Maximum Objectivity

Reliable Sources

Up-To-Date Analysis

Boardroom-Ready PowerPoint Presentations

Guidance For Strategic Company Decisions

GLOBAL ALTERNATIVE ONLINE PAYMENT METHODS: FULL YEAR 2016

ALTERNATIVE ONLINE PAYMENT METHODS OUTPACE

CREDIT CARDS IN GLOBAL E-COMMERCE

In spite of credit card being used by more than 50% of online shoppers worldwide,

over one-half of global E-Commerce is now done with payment methods other than bank

cards. This is a key finding from the new report by yStats.com. Through 2020, the share of

alternative payment methods in worldwide online retail sales is projected to climb higher,

while that of credit and debit cards continues to fall.

Especially in emerging markets, alternative payment methods are preferred over

credit cards. China is one example: digital payment services like Alipay account for over 50%

of E-Commerce sales in this major market. In Southeast Asia, payment by bank transfer is

the leading method in Indonesia and Thailand and ranks second after cash on delivery in

Vietnam, per the yStats.com report. Cash on delivery is also a popular method among

online shoppers in selected Latin American, Eastern European, Middle Eastern and African

countries, where banking penetration is not as high as in advanced economies.

Credit card continues to lead in shoppers’ preference when purchasing online in

many advanced markets, including the USA, Canada, Japan, South Korea, the UK, and

Sweden. Nevertheless, there are a few exceptions within this advanced market group, as

alternative payment methods rank above card payments in Germany and the Netherlands,

for example.

Overall, online merchants seem to have grasped the necessity of offering multiple

payment options to suit the varying consumers’ preferences. According to a 2016 survey

cited in yStats.com’s publication, two-thirds of them accept at least 3 different payment

means from global online shoppers.


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MANAGEMENT SUMMARY

GLOBAL DEVELOPMENTS

Online and Mobile Payment Trends, H2 2016

Breakdown of E-Commerce Sales by Payment Methods, in %, 2015 & 2020f

Payment Methods Used in Online Shopping, in % of Online Shoppers, October 2015

Payment Methods Used in Online Shopping, by Regions, in % of Online Shoppers, October 2015

Breakdown of the Number of Online Payment Options Offered, in % of Online Merchants, January 2016

Top 3 Payment Methods Preferred in Cross-Border Online Shopping, in % of Cross-Border Online Shoppers, August

2016

Top 3 Considerations When Choosing a Payment Method in Cross-Border Online Shopping, in % of Cross-Border

Online Shoppers, August 2016

Payment Methods Used in Mobile Shopping, in % of Mobile Shoppers, by Selected Regions, August 2016

ASIA-PACIFIC

3.1. REGIONAL

Breakdown of E-Commerce Sales by Payment Method, in %, 2015 & 2020f

3.2. ADVANCED MARKETS

3.2.1. JAPAN

Online and Mobile Payment Trends and News about Players, H1 2016


Breakdown of Payment Methods Most Used in Online Shopping, in % of Online Shoppers, March 2016

Breakdown of Experience with Cases Where Preferred Payment Method Was Not Offered, in % of Online Shoppers,

March 2016

3.2.2. SOUTH KOREA


Payment Methods Used in Mobile Shopping, in % of Mobile Shoppers, 2014 & 2015

3.2.3. AUSTRALIA

Share of Credit Cards in Number of Domestic B2C E-Commerce Payments, in %, FY 2010/11 and FY 2015/16

3.3. EMERGING MARKETS

3.3.1. CHINA



E-Wallet’s Share of E-Commerce Sales, in %, 2015

Payment Methods Used in Online Shopping, in % of Online Shoppers, 2016

Third-Party Online Payment GMV, in CNY trillion, and in % Year-on-Year Change, 2012 - 2019f

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GLOBAL ALTERNATIVE ONLINE PAYMENT METHODS: FULL YEAR 2016 TABLE OF CONTENTS (1 OF 6)

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ASIA-PACIFIC (CONT.)

3.3. EMERGING MARKETS (CONT.)

3.3.1. CHINA (CONT.)

Third-Party Online Payment Volume, in CNY trillion, by Two Comparative Estimates, Q1 2015 – Q2 2016

Breakdown of Third-Party Online Payment GMV by Players, in %, by Two Comparative Estimates, Q1 2016

3.3.2. INDIA


Breakdown of E-Commerce Payment Volume by Payment Methods, in %, 2015 & 2020f


3.3.3. INDONESIA

Breakdown of E-Commerce Payments by Payment Method, by Approximate Share in %, 2015

Breakdown of Payment Methods Used in Online Shopping, in % of Online Shoppers, December 2016

Breakdown of Reasons to Choose Payment via ATM, in % of Online Shoppers Who Pay for Online Purchases via ATM,

December 2016

3.3.4. THAILAND

Breakdown of E-Commerce Revenues of Retail and Wholesale Trade Companies by Payment Method, in %, 2015

Payment Methods Used in Online Shopping, in % of Online Shoppers, by Gender and Generation, May 2015

3.3.5. VIETNAM

Payment Methods Used in Online Shopping, in % of Online Shoppers, 2014 & 2015

EUROPE

4.1. REGIONAL

Payment Methods Preferred in Online Shopping, in % of Online Shoppers, by Belgium, Germany, France, Italy, the

Netherlands, the Nordics, Poland, Spain and the UK, May 2016

Share of Online Shoppers Who Abandoned Shopping Cart Due to Lack of Favorite Payment Method, in %, by Benelux,

Germany, Nordics and the UK, June 2016

4.2. ADVANCED MARKETS

4.2.1. UK



Top 3 Payment Methods Used in Online Shopping, in % of Online Shoppers, October 2015

Payment Methods Most Trusted in Online Shopping, in % of Online Shoppers, November 2016


TABLE OF CONTENTS (2 OF 6)

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EUROPE (CONT.)

4.2. ADVANCED MARKETS (CONT.)

4.2.2. GERMANY



Breakdown of Online and Mail Order Sales, by Payment Methods, in % and in EUR million, 2014 & 2015

Breakdown of B2C E-Commerce Sales by Payment Methods, by incl. Amazon and excl. Amazon, in %, 2015

Payment Methods Used in Online Shopping, in % of Online Shoppers, July 2016

Breakdown of Payment Methods Preferred in Online Shopping, in % of Online Shoppers, 2014 & 2015

Most Important Criteria When Choosing a Payment Method to Purchase Online, in % of Online Shoppers, 2015

Payment Methods Used in Mobile Shopping, in % of Mobile Shoppers, May 2015

4.2.3. FRANCE

Payment Methods Most Used in B2C E-Commerce, in % of Online Shoppers, June 2015 & June 2016

Share of Respondents Who Trust PayPal with Personal Data, by Total, Ages 18-34, and Compared to a Bank, in %,

June 2016

4.2.4. SPAIN

Payment Methods Used in Online Shopping, in % of Online Shoppers, 2015 & 2016

Payment Methods Used in Mobile Shopping, in % of Mobile Shoppers, 2014 & 2015

Breakdown of Aspects Most Important for Payment Methods in Online Shopping, in % of Online Shoppers, 2015

4.2.5. ITALY

Breakdown of B2C E-Commerce Sales, by Payment Methods, in %, 2012 - 2016f

Breakdown of Payment Methods Used in Online Shopping, in % of Online Shoppers, October 2016

4.2.6. NETHERLANDS

Breakdown of Online Purchases by Payment Methods, in %, H1 2015 & H1 2016

4.2.7. SWEDEN

Payment Methods Used and Preferred in Online and Mobile Shopping, in % of Online Shoppers, Q2 2016

Breakdown of Preferred Payment Methods in Online Shopping, in % of Online Shoppers, Q4 2014 & Q4 2015

4.3. EMERGING MARKETS

4.3.1. RUSSIA

Payment Methods Used in Online Shopping, in % of Online Shoppers, 2013 - 2015

Share of Online Shoppers Paying by Bank Card and by Cash on Delivery, in %, October 2016

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EUROPE (CONT.)

4.3. EMERGING MARKETS (CONT.)

4.3.1. RUSSIA (CONT.)

Top 5 E-Money Services Used, in % of E-Money Users, December 2015

Online Payment Methods Used When Paying Online via Smartphone, in % of Users, March 2016

4.3.2. POLAND

Payment Methods Used in Online Shopping, in % of Online Shoppers, 6 Months to December 2016

4.3.3. GREECE


4.3.4. CZECH REPUBLIC

Payment Methods Used in Online Shopping, in % of Online Shoppers, Q2 2016

Payment Methods Preferred in Online Shopping, in % of Online Shoppers, 2015

NORTH AMERICA

5.1. REGIONAL

Payment Methods Preferred in Online Shopping, in % of Online Shoppers, October 2015

5.2. USA



General Payment Methods Used, in % of Internet Users, March 2016

Top 3 Payment Methods Preferred in Online Shopping, in % of Online Shoppers, 2015 & 2016

Payment Methods Most Trusted in Online Shopping, in % of Online Shoppers, November 2016

5.3. CANADA

Breakdown of E-Commerce Transaction Value by Payment Method, in %, 2015

LATIN AMERICA

6.1. REGIONAL

Payment Methods Used in Online Shopping, in % of Online Shoppers With Bank Account, July 2016

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LATIN AMERICA

6.2. BRAZIL

Online Payment Trends and News about Players, H1 2016


Breakdown of B2C E-Commerce Sales by Payment Methods, in %, 2015

Breakdown of Payment Methods Used in Online Shopping, in % of Online Shoppers, 2015

6.3. MEXICO

Top 10 Payment Methods Used in Online Shopping, in % of Online Shoppers, 2015 & 2016

Online Payment Methods Used in Online Shopping, by Device Used, in % of Online Shoppers, August 2016

Offline Payment Methods Used in Online Shopping, by Device Used, in % of Online Shoppers, August 2016


Reasons for Not Shopping Online, incl. Payment-Related, in % of Internet Users Who Do Not Shop Online, 2015

6.4. ARGENTINA

Breakdown of E-Commerce Sales by Payment Methods, in %, 2015

6.5. COLOMBIA


MIDDLE EAST

7.1. REGIONAL

Breakdown of Payment Methods Preferred in Online Shopping in MENA, in % of Online Shoppers, June 2016

Share of Online Shoppers in MENA Who Prefer to Pay with Cash on Delivery, in %, March 2016

Breakdown of Share of Cash On Delivery, in % of E-Commerce Companies in MENA, October 2016

Share of Online Shoppers in MENA Who Prefer to Pay with Cash on Delivery, in %, March 2016

Share of Cash On Delivery in Total Online Shopping in the Middle East, in %, 2015

Share of Consumers in the Middle East Who Would Opt for Alternative Payment Methods, in %, and Selected

Alternative Payment Methods They Would Opt for, incl. “Mobile Wallet”, in %, May 2016

7.2. UAE

Breakdown of Online Shoppers by Shoppers Who Prefer to Pay Online and Who Prefer to Pay On Delivery, in %,

November 2016

7.3. SAUDI ARABIA

Top Payment Method Preferred in Online Shopping, by Selected Product Categories, in % of Millennial Online

Shoppers, 2015

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AFRICA

8.1. REGIONAL

Payment Methods Most Used in Online Shopping, in % of Online Shoppers, by Ghana, Kenya, South Africa, Uganda,

December 2016

8.2. SOUTH AFRICA


Breakdown of Payment Methods Preferred in Online Shopping, in % of Online Shoppers, March 2016

Share of Online Shoppers Who Would be Motivated to Shop Online More by Availability of the “On Delivery” Payment

Method, in % of Online Shoppers, March 2016

8.3. NIGERIA


Breakdown of Payment Methods Preferred in Online Shopping, in % of Online Shoppers, August 2016

8.4. EGYPT

Share of Online Shoppers Paying by Cash on Delivery, in %, June 2016

8.5. MOROCCO

Payment Methods Used in Online Shopping, in % of Online Shoppers, February 2016

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REPORT-SPECIFIC SAMPLE CHARTS

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GENERAL METHODOLOGY OF OUR MARKET REPORTS Secondary Market Research

The reports are compiled based on secondary market research.

Secondary research is information gathered from previously published

sources. Our reports are solely based on information and data acquired

from national and international statistical offices, industry and trade

associations, business reports, business and company databases,

journals, company registries, news portals and many other reliable

sources. By using various sources we ensure maximum objectivity for all

obtained data. As a result, companies gain a precise and unbiased

impression of the market situation.

Cross referencing of data is conducted in order to ensure

validity and reliability.

The source of information and its release date are provided on

every chart. It is possible that the information contained in one chart is

derived from several sources. If this is the case, all sources are mentioned

on the chart.

The reports include mainly data from the last 12 months prior

to the date of report publication. Exact publication dates are mentioned in

every chart.

Definitions

The reports take into account a broad definition of B2C E-

Commerce, which might include mobile commerce. As definitions may

vary among sources, exact definition used by the source (if available) is

included at the bottom of the chart.

Chart Types

Our reports include text charts, pie charts, bar charts, rankings,

line graphs and tables. Every chart contains an Action Title, which

summarizes the main idea/finding of the chart and a Subtitle, which

provides necessary information about the country, the topic, units or

measures of currency, and the applicable time period(s) to which the data

refers. With respect to rankings, it is possible that the summation of all

categories amounts to more than 100%. In this case, multiple answers were

possible, which is noted at the bottom of the chart.

Report Structure

Reports are comprised of the following elements, in the following

order: Cover page, preface, legal notice, methodology, definitions, table of

contents, management summary (summarizing main information

contained in each section of report) and report content (divided into

sections and chapters). When available, we also include forecasts in our

report content. These forecasts are not our own; they are published by

reliable sources. Within Global and Regional reports, we include all major

developed and emerging markets, ranked in order of importance by using

evaluative criteria such as sales figures.

Notes and Currency Values

If available, additional information about the data collection, for

example the time of survey and number of people surveyed, is provided in

the form of a note. In some cases, the note (also) contains additional

information needed to fully understand the contents of the respective data.

When providing information about amounts of money, local

currencies are most often used. When referencing currency values in the

Action Title, the EUR values are also provided in brackets. The conversions

are always made using the average currency exchange rate for the

respective time period. Should the currency figure be in the future, the

average exchange rate of the past 12 months is used.

METHODOLOGY OF OUR GLOBAL ALTERNATIVE ONLINE PAYMENT METHODS: FULL YEAR 2016

Report Coverage

This report covers the global online payment market with a

focus on alternative payment methods. Alternative online payment

methods generally refer to payment methods other than credit card or

bank card payments. Online payment methods are defined as methods

used by online shoppers to make purchases online via any device.

Major B2C E-Commerce markets in all global regions are

covered, including advanced and emerging, while data availability varied

across the countries.

The report includes data mostly published within 2016. The

exact date of publication of the source is stated on each chart. The time

period which the data refers to differs by source.

Report Structure

The global chapter opens the report, featuring a breakdown of

global E-Commerce sales by payment methods and a ranking of methods

used by global cross-border online shoppers and mobile shoppers. A text

chart with the overview of most important online and mobile payment

trends is also included.

The global chapter opens the report, featuring a breakdown of

global E-Commerce sales by payment methods and a ranking of methods

used by global cross-border online shoppers and mobile shoppers. A text

chart with the overview of most important online and mobile payment

trends is also included.

The rest of the report is divided by regions presented in the

descending order of B2C E-Commerce sales. Within each region, the

countries are also ranked by online sales and grouped by emerging and

advanced markets, where applicable.

Not all the mentioned types of information are available for each

of the covered countries. For selected leading markets, also online and

mobile payment trends and news about major players, such as payment

providers, banks and retailers are presented on text charts.


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METHODOLOGY

Global Online Payment Methods: Full Year 2016

Global Mobile Payment Methods: Second Half 2016

Global Alternative Online Payment Methods: Second Half 2016

Global Online Payment Methods: Second Half 2016

Europe Online Payment Methods: Second Half 2016

Asia-Pacific Online Payment Methods: Second Half 2016

Global Mobile Wallets 2017: Competitors and Market Opportunities Methods

Apple Pay Profile 2017

Samsung Pay Profile 2017

Android Pay Profile 2017

Fraud and Security in Global Online Payment 2016

Global Cross-Border B2C E-Commerce 2017

Europe Cross-Border B2C E-Commerce 2017

Asia-Pacific Cross-Border B2C E-Commerce 2017

Global E-Commerce Marketplaces 2016

Trends in Worldwide Internet Retail 2016

Global B2C E-Commerce Market 2016

Top Players in Global E-Commerce Market 2016

UK B2C E-Commerce Sales Forecasts: 2016 to 2020

Germany B2C E-Commerce Sales Forecasts: 2016 to 2020

China B2C E-Commerce Sales Forecasts: 2016 to 2020

USA B2C E-Commerce Sales Forecasts: 2016 to 2020

Top 5 Country B2C E-Commerce Sales Forecasts: 2016 to 2020

Middle East B2C E-Commerce Market 2016

Africa B2C E-Commerce Market 2016

Latin America B2C E-Commerce Market 2016

Europe B2C E-Commerce Market 2016

North America B2C E-Commerce Market 2015

Asia-Pacific B2C E-Commerce Market 2015

March 2017

February 2017

February 2017

January 2017

February 2017

February 2017

January 2017

January 2017

January 2017

January 2017

October 2016

February 2017

February 2017

February 2017

November 2016

July 2016

June 2016

June 2016

December 2016

December 2016

November 2016

November 2016

November 2016

May 2016

May 2016

March 2016

February 2016

November 2015

October 2015

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UPCOMING RELATED REPORTS

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