Procurement TODAYProcurement is often considered a transactional rather than strategic function. With poor user experiences, unwieldy systems, and inconsistent policies, there are significant barriers that prevent it from having a positive impact on core business objectives.

User experienceUsers have multiple and con icting processes when interacting with procurement

Business usersLack of user focus creates a confusing procurement experience

Procurement operationsProcurement has to focus on issue resolution, which leaves little time to deliver business outcomes

Spend controlInadequate service and purchasing-request turnaround time forces users to bypass processes

Digital adoptionProcesses are manual, time-consuming and do not add value

Target

Management

NOOK

NOOK

green

screens

Category managementDisparate systems, lack of supplier performance data, and ine�ective contract management

Supplier managementNo time for supplier development, only issue resolution

TalentLittle focus on talent management, high sta� churn

Work�owNo end-to-end work ow or procurement policies impact compliance and turnaround times

Spend visibilityCumbersome, retrospective reporting from multiple, non- standardized data sets

CPOCFO

About GenpactGenpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes for hundreds of Global Fortune 500 companies. We think with design, dream in digital, and solve problems with data and analytics. We obsess over operations and focus on the details – all 78,000+ of us. From New York to New Delhi and more than 20 countries in between, Genpact has the end-to-end expertise to connect every dot, reimagine every process, and reinvent companies’ ways of working. We know that rethinking each step from start to finish will create better business outcomes. Whatever it is, we’ll be there with you – putting data and digital to work to create bold, lasting results – because transformation happens here, at Genpact.com.

For additional information, contact, procurement.services@genpact.com and visit, www.genpact.com/what-we-do/business-services/procurementFollow Genpact on Twitter, Facebook, LinkedIn, and YouTube.© 2017 Copyright Genpact. All Rights Reserved.

Secure recovery

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STP

Complex

User datainput

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SimpleAutoSpend controlUser-friendly interfaces and mobile solutions route purchases to the correct buying channels

TalentWith more time, sta� can focus on adding value and developing skills

Business usersUser focus unlocks sources of value

Procurement operationsAligned interventions and streamlined processes are augmented by agile technology, actionable analytics, global delivery, and continuous learning

Cloud Enabled

Continuous learning

Flexible

deployment

Category managementReal-time supplier performance data drives category strategies

Performance managementIntegrated functional performance data supports continuous improvement

Digital adoptionRPA, machine learning, natural language processing/generation reduce administrative processes

Supplier managementCentralized supplier data improves innovation and strengthens relationships

Dynamic work�owSeamless processes across the front, middle and back o�ce

User experienceDigital technologies reduce order time, enable on-demand tracking, and increase user con­dence

Spend analyticsReal-time analytics and insights accelerate decision making

CFO

CPO

Procurement today with digitalToday’s digitally enabled procurement function unlocks procurement’s potential to directly impact the organization’s core business outcomes, including working capital optimization, revenue growth, risk mitigation, innovation, user experience, and cost reduction.