User Manual

Manufacturer and Contact

Document

Type: User ManualTitle: primosVersion: 2.0

Legal Notices

SEH Computertechnik GmbH has endeavored to ensure that the information in this documentation is correct. Ifyou detect any inaccuracies please inform us at the address indicated above. SEH Computertechnik GmbH willnot accept any liability for any error or omission. The information in this manual is subject to change withoutnotification.The product documentation gives you valuable information about your product. Keep the documentation forfurther reference during the life cycle of the product.All rights are reserved. Copying, other reproduction, or translation without the prior written consent from SEHComputertechnik GmbH is prohibited.

© 2017 SEH Computertechnik GmbHiPad, iPhone, iPod, and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. AirPrintand the AirPrint logo are trademarks of Apple Inc.All trademarks, registered trademarks, logos and product names are property of their respective owners.

SEH Computertechnik GmbHSuedring 1133647 BielefeldGermany

Phone: +49 (0)521 94226-29Fax: +49 (0)521 94226-99Support: +49 (0)521 94226-44Email: info@seh.deWeb: http://www.seh.de

Contents

1 General Information ...................................................................................................................11.1 primos...........................................................................................................................................................................21.2 Documentation .........................................................................................................................................................31.3 Support And Service................................................................................................................................................51.4 Your Safety..................................................................................................................................................................61.5 First Steps ....................................................................................................................................................................61.6 Find IP address of primos ......................................................................................................................................7

2 Administration Methods ............................................................................................................92.1 Administration via the primos Control Center ..............................................................................................92.2 Administration via SEH primos App ............................................................................................................... 12

3 Network Settings ......................................................................................................................133.1 How to Configure IPv4 Parameters................................................................................................................. 133.2 How to Configure IPv6 Parameters................................................................................................................. 143.3 How to Configure the DNS................................................................................................................................. 163.4 How to Configure Bonjour ................................................................................................................................. 163.5 How to Configure Directory Services ............................................................................................................. 17

4 Device Settings .........................................................................................................................204.1 How to Determine a Description ..................................................................................................................... 204.2 How to Configure the Device Time................................................................................................................. 204.3 How to Configure Local Users........................................................................................................................... 214.4 How to Configure Local Groups....................................................................................................................... 22

5 Print............................................................................................................................................245.1 How to Configure Printers on primos (Creating Queues)....................................................................... 255.2 How to Manage Queues ..................................................................................................................................... 295.3 How to View the Job History ............................................................................................................................. 305.4 How to Define the Printer Name That Is Displayed on the iOS Devices ............................................ 325.5 How to Maintain or Test a Printer via primos .............................................................................................. 335.6 How to Encrypt Print Data Transmission ...................................................................................................... 335.7 How to Control Who Can Print ......................................................................................................................... 355.8 How to Print from iOS Devices ......................................................................................................................... 365.9 How to Print Across Subnets (Wide-Area AirPrint) .................................................................................... 37

6 Security ......................................................................................................................................426.1 How to Define the Encryption Strength for SSL/TLS Connections...................................................... 436.2 How to Control the Access to the primos Control Center ...................................................................... 456.3 How to Manage User Profiles (Access Control)........................................................................................... 466.4 How to Protect primos from Cross-Site Scripting...................................................................................... 486.5 How to Control the Access to primos (TCP Port Access Control)......................................................... 486.6 How to Use Certificates Correctly .................................................................................................................... 506.7 How to Use Authentication Methods............................................................................................................. 55

7 Maintenance..............................................................................................................................617.1 How to Secure the Configuration Settings (Backup)................................................................................ 627.2 How to Reset primos to Its Default Settings (Reset) ................................................................................. 627.3 How to Perform an Update................................................................................................................................ 637.4 How to Restart primos ......................................................................................................................................... 647.5 How to Shut Down primos................................................................................................................................. 657.6 How to Use the Service Function..................................................................................................................... 65

8 Appendix ...................................................................................................................................678.1 Glossary ..................................................................................................................................................................... 678.2 Troubleshooting .................................................................................................................................................... 698.3 Index........................................................................................................................................................................... 72

primos User Manual General Information

1 General Information

WhatInformation Do

You Need?

• ’primos’ 2• ’Documentation’ 3• ’Support And Service’ 5• ’Your Safety’ 6• ’First Steps’ 6• ’Find IP address of primos’ 7

This chapter contains information concerning the device and thedocumentation as well as notes about your safety.You will learn how to benefit from your primos and how to operate thedevice properly.

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1.1 primos

Purpose primos is a mobile printing solution for printing content such as documents and graphicsfrom iOS devices (iPhone®, iPad® etc.). Print jobs that go through primos stay in thenetwork, they are processed locally and do not get transferred via the Internet or cloudmechanisms. Up to 10 printers can be made available for iOS devices with primos. Theseare wired or wireless AirPrint® network printers. In addition, primos enhances AirPrintwith various features (Wide-Area AirPrint, directory services support and much more).primos has mainly been developed for professional business use (enterpriseenvironments).

Mode ofOperation

primos is connected to your network by cable. The iOS devices are connected to thisnetwork via WLAN. Print jobs are sent from iOS apps with AirPrint support to primos viayour network. primos forwards the print jobs to the network printers for printing.

Figure 1: Topology

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Requirements NetworkWired TCP/IP network (LAN) with wireless access point (WLAN).

Supported iOS Devicesprimos supports all iOS devices with AirPrint support. All iOS devices with iOS 4.2 or latercome with AirPrint. The iOS devices are connected to the wired network via WLAN.

Supported PrintersNetwork printers with AirPrint support.

1.2 DocumentationInformation about the features of your product can be found in the data sheet of yourprimos.

Structure of theDocumentation

The primos documentation consists of the following documents:

DocumentFeatures

This documentation has been designed as an electronic document for screen use. Manyprograms (e.g. Adobe® Reader®) offer a bookmark navigation feature that allows you toview the entire document structure.This document contains hyperlinks to the associated information units. If you want toprint this documentation, we recommend using the printer setting 'Duplex' or 'Booklet'.

TerminologyUsed in this

Document

The explanation of technical terms used in this document is summarized in a glossary. Theglossary provides a quick overview of technical matters and background information67.

User Manual PDF Detailed description of the primos configuration andadministration.

Quick Installation Guide PrintedPDF

Information about hardware installation and the initialoperation procedure.

Important Product Information PrintedPDF

Information about security, regulatory compliance, anddisposal.

Online Help (primos Control Center)

HTML The Online Help contains detailed information about how touse the 'primosControl Center'.

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Symbols andConventions

A variety of symbols are used within this document. Their meaning is listed in thefollowing table:

WarningWarning

A warning contains important information that must be heeded. Non-observance may lead to malfunctions.

NoteNote

A notice contains information that should be heeded.

1. Mark ... Numbers guide you through instructions. Confirmation The arrow confirms the consequence of an action. Requirements Hooks mark requirements that must be met before you can begin the

action.

Option A square marks procedures and options that you can choose.• Eye-catchers mark lists.

This sign indicates the summary of a chapter.

The arrow marks a reference to a page within this document. In the PDFfile, you can jump to this page by clicking the symbol.The light bulb signals tips.

Bold Established terms (of buttons or menu items, for example) are set inbold.

Courier Command lines are set in Courier font.'Proper names' Proper names are put in inverted commas

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1.3 Support And Service

Contact SEH Computertechnik GmbH offers extensive support. If you have any questions, pleasecontact our hotline.

Downloads Downloads can be found on the SEH Computertechnik GmbH homepage:http://www.seh-technology.com/services/downloads/

download-mobility-solutions/primos.html

For primos you will find: • current firmware/software• current tools• current documentation• current product information• product data sheets• and much more

Monday – ThursdayFriday

8:00 a.m. – 4:45 p.m.8:00 a.m. – 15:15 p.m.

+49 (0)521 94226-44 USA: +1-610-943-3226

support@seh.de

http://www.seh.de/

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primos User Manual General Information

1.4 Your SafetyRead and observe all safety regulations and warnings found in the documentation, on thedevice and on the packaging. This will avoid potential misuse and prevent damages topeople and devices.SEH Computertechnik GmbH will not accept any liability for personal injuries, propertydamages and consequential damages resulting from the non-observance of thementioned safety regulations and warnings. SEH Computertechnik GmbH will not acceptany liability for loss of data, property damages and consequential damages resulting fromthe non-observance of the mentioned safety regulations and warnings.

Intended Use primos is used in TCP/IP networks and has been designed for use in office environments.primos forwards print jobs from iOS devices to network printers with AirPrint® support. Inaddition, primos enhances AirPrint™ with various features (Wide-Area AirPrint™, directoryservices support and much more).

Improper Use All uses of the device that do not comply with the primos functionalities described in thedocumentation are regarded as improper uses. It is not allowed to make modifications tothe hardware and software or to try to repair the device.

SafetyRegulations

Before starting the initial operation procedure of primos, read and follow the safetyregulations in the document 'Important Product Information'. This document is enclosedin the packaging in printed form.

Warnings Read and observe all warnings mentioned in this document. Warnings are found beforeany instructions known to be dangerous. They are presented as follows:

WarningWarning!

1.5 First StepsThis section provides all the information that you need for a fast operational readiness.

1. Read and observe the security regulations in order to avoid damages to people and devices 6.

2. Carry out the hardware installation. The hardware installation comprises the connec-tion of primos to the network and the mains supply; see: 'Quick Installation Guide'.

3. Find the IP address of primos; see: 7.4. Configure print queues on primos 25. primos is now operational. You can print from iOS devices 36.

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1.6 Find IP address of primos

Why IPAddresses?

An IP address is used to address network devices in an IP network. TCP/IP networkprotocols require the storing of the IP address in primos so that the device can beaddressed within the network.

How Does primosObtain its IP

Address?

primos is shipped without IP address. After primos has been connected to the network, itreceives an IP address via DHCP. If this is not the case, primos seeks a ZeroConf IP addressfrom the ZeroConf address range (169.254.0.0/16).You can change the IP address settings later on:

• ’How to Configure IPv4 Parameters’ 13• ’How to Configure IPv6 Parameters’ 14

How Do I Findthe IP Address?

The primos IP address can be determined using the SEH primos App.

System Requirements of the SEH primos App: – Windows 7, Windows 8, Windows 10;

Mac OS X 10.7.x, OS X 10.8.x–10.11.x, macOS10.12.x and later– The installation can only be carried out by users with administrative rights.

Requirements primos is connected to your network; see: 'Quick Installation Guide'.

1. Write down the hardware address of you primos. You can find the hardware address in the type plate at the bottom of primos.

2. Download the SEH primos App for your operating system from the SEH Computer-technik GmbH website.

http://www.seh-technology.com/services/downloads/download-mobility-solutions/primos.html

3. Install the SEH primos App on your client.4. Start the SEH primos App.

All primos devices found in the network are displayed.5. Find your primos using the hardware address.

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primos User Manual General Information

NoteThe IP address can also be found via Bonjour. primos is advertised under the name'primos@ICxxxxxx' (wherein ICxxxxxx is the default name 67). All devices with iOS andMac OS X/OS X/macOS support Bonjour natively. On devices with other operatingsystems, such as Windows, the Bonjour service must be installed manually.

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2 Administration Methods

You will get information on when to use these methods and which functions thesemethods support.

WhatInformation Do

You Need?

• ’Administration via the primos Control Center’ 9• ’Administration via SEH primos App’ 12

2.1 Administration via the primos Control Center

What Is theprimos Control

Center?

primos can be configured and monitored via the primos Control Center. The primosControl Center is stored in primos and can be displayed by means of a browser software(Microsoft Edge, Safari, Mozilla Firefox).

Security The access to the primos Control Center is protected (46). The default user profile is:User name: adminPassword: admin

NoteChange the default password as soon as possible (46)!

For further information on user profiles see 46.

Starting theprimos Control

Center

You can open the primos Control Center directly in the browser or via the SEH primosApp:

• ’Open primos Control Center in Browser’ 10• ’Open primos Control Center via SEH primos App’ 10

NoteIf the primos Control Center is not displayed, check the proxy settings of your browser.

You can administer and configure primos in a number of ways. Thefollowing chapter gives you an overview of the various administrationoptions.

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Open primos Control Center in Browser

Requirements primos is connected to the network and the mains voltage. primos has a valid IP address.

1. Open your browser.2. Enter the IP address of primos as the URL. The primos Control Center is displayed in the browser.

Open primos Control Center via SEH primos App

Requirements primos is connected to the network and the mains voltage. primos has a valid IP address. Your primos is displayed in the SEH primos App (12).

1. In the list, double-click on your primos. Your standard browser opens and the primos Control Center is displayed.

Structure of theprimos Control

Center

Figure 2: primos Control Center

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You can choose your language by clicking the relevant flag.The available menu items are located in the navigation bar (top). After selecting a menu item(simple mouse click), the available submenu items are displayed at the left. After selecting asubmenu item, the corresponding page with its content is displayed (at the right).The manufacturer’s contact details and additional information regarding the product aredisplayed under Product & Company. The Sitemap provides an overview of and directaccess to all pages of the primos Control Center.All other menu items refer to the configuration of primos. They are described in theOnline Help of the primos Control Center. To start the Online Help, click the icon.

Logout For security reasons, always logout of the primos Control Center after having configuredsettings.

1. Click Logout. The login page appears. You have successfully logged out.

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2.2 Administration via SEH primos AppThe SEH primos App has been developed by SEH Computertechnik GmbH for theadministration of primos devices.

Mode ofOperation

After the SEH primos App is started, the network will be scanned for connected primosdevices. The network range to be scanned is freely definable. All primos devices found willbe displayed in a list. All devices found can be selected and administrated.

Installation In order to use the SEH primos App, the program must be installed on a computer with aWindows or Mac OS X/OS X/macOS operating system. Different installation files areavailable, depending on the operating system.

Systemrequirements

– Windows 7, Windows 8, Windows 10; Mac OS X 10.7.x, OS X 10.8.x–10.11.x, macOS10.12.x and later

– The installation can only be carried out by users with administrative rights.

1. Download the SEH primos App for your operating system from the SEH Computer-technik GmbH website.

http://www.seh-technology.com/services/downloads/download-mobility-solutions/primos.html

2. Install the SEH primos App on your client. The SEH primos App is installed on your client.

Start You can identify the SEH primos App by its icon: . The SEH primos App can be startedwith the usual mechanisms of your operating system.

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primos User Manual Network Settings

3 Network Settings

WhatInformation Do

You Need?

• ’How to Configure IPv4 Parameters’ 13• ’How to Configure IPv6 Parameters’ 14• ’How to Configure the DNS’ 16• ’How to Configure Bonjour’ 16• ’How to Configure Directory Services’ 17

3.1 How to Configure IPv4 ParametersYou can define various IPv4 parameters for an ideal integration of primos into a TCP/IPnetwork. By default, the IP address is assigned dynamically to primos via DHCP. However,you can manually assign a static IP address to primos.

1. Start the primos Control Center.2. Select NETWORK – IPv4.3. Configure the IPv4 parameters; table 1 13.4. Click Save to confirm. The settings are saved.

Table 1: IP parameters

You can define various settings for an ideal integration of primos into anetwork.This chapter describes which network settings are supported.

Parameters Description

DHCP Enables/disables the DHCP protocol.TCP/IP parameters can be assigned automatically to primos via DHCP.

Static Enables/disables the manual assignment of static TCP/IP parameters forprimos.Define the IP address, subnet mask and gateway.

IP address Defines a manually assigned IPv4 address for primos.Subnet mask Defines a manually assigned subnet mask for primos.Gateway Defines a manually assigned gateway address for primos.

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3.2 How to Configure IPv6 ParametersYou can integrate primos into an IPv6 network.

What Are theAdvantages of

IPv6?

IPv6 (Internet Protocol version 6) is the successor of the more common IPv4. Bothprotocols are standards for the network layer of the OSI model and regulate theaddressing and routing of data packets via a network. The introduction of IPv6 has manybenefits:

• IPv6 increases the IP address space from 232 (IPv4) to 2128 (IPv6) IP addresses• Auto Configuration and Renumbering• Efficiency increase during routing due to reduced header information• Integrated services such as IPSec, QoS, Multicast• Mobile IP

What is theStructure of an

IPv6 Address?

An IPv6 address consists of 128 bits. The normal format of an IPv6 address is eight fields.Each field contains four hexadecimal digits representing 16 bits.Each field is separated by a colon (:). Example: fe80 : 0000 : 0000 : 0000 : 0000 : 10 : 1000 : 1a4Leading zeros in a field can be omitted. Example: fe80 : 0 : 0 : 0 : 0 : 10 : 1000 : 1a4An IPv6 address may be entered or displayed using a shortened version when successivefields contain all zeros (0). In this case, two colons (::) are used. However, the use of twocolons can be used only once in an address. Example:fe80 : : 10 : 1000 : 1a4As a URL in a Web browser, an IPv6 address must be enclosed in brackets. This preventsport numbers from being mistakenly regarded as part of an IPv6 address. Example:http://[2001:608:af:1::100]:443

NoteThe URL will only be accepted by browsers that support IPv6.

Which Types ofIPv6 AddressesAre Available?

There are different types of IPv6 addresses. The prefixes of the IPv6 addresses provideinformation about the IPv6 address types.

• Unicast addresses can be routed globally. These addresses are unique and thereforeunambiguous. A packet that is sent to a unicast address will only arrive to the interfacethat is assigned to this address. Unicast addresses have the prefixes '2' or '3'.

• Anycast addresses are assigned to more than one interface. This means that a datapacket that is sent to this address will arrive at various devices. The syntax of anycast

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addresses is the same as the one of unicast addresses. The difference is that anycastaddresses choose one interface out of many.

• A packet that is dedicated to an anycast address arrives at the nearest interface (in linewith the router metrics). Anycast addresses are only used by routers.

• Multicast addresses allow you to send data packets to different interfaces at the sametime without a proportional increase of the bandwidth. A multicast address can berecognized by the prefix ’ff’.

1. Start the primos Control Center.2. Select NETWORK – IPv6.3. Configure the IPv6 parameters; table 2 15.4. Click Save to confirm. The settings are saved.

Table 2: IPv6 parameters

Parameters Description

IPv6 Enables/disables the IPv6 functionality of primos.Automatic configuration Enables/disables the automatic assignment of the IPv6 address for primos.IPv6 address Defines a manually assigned IPv6 unicast address in the n:n:n:n:n:n:n:n

format for primos.Every 'n' represents the hexadecimal value of one of the eight 16 bit elementsof the address.

Router Defines the IPv6 unicast address of the router. primos sends its 'RouterSolicitations' (RS) to this router.

Prefix length Defines the length of the subnet prefix for the IPv6 address. The value 64 ispreset.Address ranges are indicated by prefixes. The prefix length (number of bitsused) is added to the IPv6 address and specified as a decimal number. Thedecimal number is separated by '/'.

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3.3 How to Configure the DNSDNS is a service that translates domain names into IP addresses. Using DNS, names can beassigned to IP addresses and vice versa. With the help of DNS, some settings can be made more easily (input of host namesinstead of IP addresses when specifying servers).

NoteIf your network in configured accordingly, primos receives the DNS settings automaticallyvia DHCP.

1. Start the primos Control Center.2. Select NETWORK – DNS.3. Configure the DNS parameters; table 3 16.4. Click Save to confirm. The settings are saved.

Table 3: DNS parameters

3.4 How to Configure BonjourBonjour allows the automatic recognition of computers, devices, and network services inTCP/IP-based networks.primos uses Bonjour to:

• search for printers in the network (25).• check the IP address assigned via ZeroConf (7).• announce its Bonjour services.

Bonjour is always active in primos. You can configure the name that primos uses toannounce its Bonjour services. By default, primos advertises under the name'primos@ICxxxxxx' (wherein ICxxxxxx is the default name 67).

1. Start the primos Control Center.2. Select NETWORK – Bonjour.3. Configure the Bonjour name.

Parameters Description

Primary DNS server Defines the IP address of the primary DNS server.Secondary DNS server Defines the IP address of the secondary DNS server.

The secondary DNS server is used if the primary DNS server is not available.Domain name (suffix) Defines the domain name of an existing DNS server.

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4. Click Save to confirm. The setting will be saved.

3.5 How to Configure Directory ServicesYou can embed primos into a directory service. Via the directory service user data ismanaged centrally and can be provided to primos. You can use directory service users

• to control who can print 35• for user logins into the primos Control Center 46

primos supports the following directory service:• Active Directory• LDAP (e.g. OpenLDAP or Apple® Open Directory)

What Do YouWant to Do?

’Embedding primos into an Active Directory’ 17 ’Embedding primos into an LDAP directory’ 18

Embedding primos into an Active Directoryprimos is embedded into an Active Directory by making it member of a domain.

Requirements A DNS server is configured in primos 16. primos was entered with a type A resource record (IPv4 address of the host) on the

DNS server used. A time server is configured in primos 20.

1. Start the primos Control Center.2. Select NETWORK – Directory services.3. Configure the Active Directory parameters; table 4 17.4. Click Save to confirm. primos is member of a domain and thus embedded into the Active Directory.

Table 4: Active Directory parameters

Parameters Description

Active Directory Enables/disables the embedding of primos into an existing ActiveDirectory.

Active Directory name Defines the name of the Active Directory into which primos is embedded.Enter the full name of the domain (Fully Qualified Domain Name – FQDN).

Workgroup Defines the name of the workgroup.Enter the NetBIOS domain name.

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Embedding primos into an LDAP directory

Requirements A DNS server is configured in primos 16. primos was entered with a type A resource record (IPv4 address of the host) on the

DNS server used. A time server is configured in primos 20.

1. Start the primos Control Center.2. Select NETWORK – Directory services.3. Configure the LDAP parameters; table 5 18.4. Click Save to confirm. primos is embedded into the LDAP directory.

Table 5: LDAP parameters

Password server Defines the password server of the Active Directory via the IP address orthe host name. (Optional)The host name can only be used if a DNS server was configured beforehand.

WINS server Defines the WINS server of the Active Directory via the IP address or thehost name.A WINS server should be specified to allow the communication betweenparticipants of different network segments.The host name can only be used if a DNS server was configured beforehand.

Administrator account Defines the name of the administrator account that was created for primoson the Domain Controller.

Password Password of the administrator account that was created for primos on theDomain Controller of the Active Directory.

Parameters Description

Parameters Description

LDAP Enables/disables the embedding of primos into an existing LDAP directoryservice.

LDAP server Defines the LDAP server via the IP address or the host name.The host name can only be used if a DNS server was configured beforehand.

Base DN Defines the base DN (distinguished name). The base DN defines thestarting point in the directory for the downwards search of users.Domain components are to be separated by commas (example:dc=mydomain,dc=com).

Secure LDAP Encrypts the LDAP connection (LDAP over SSL/TLS – LDAPS).A CA certificate is required for the encryption.

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LDAP CA certificate Choose the root CA certificate of the certification authority that has issuedthe certificate of the domain controller (DC).The CA certificate must already be installed on the device 50.

Parameters Description

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primos User Manual Device Settings

4 Device Settings

WhatInformation Do

You Need?

• ’How to Determine a Description’ 20• ’How to Configure the Device Time’ 20• ’How to Configure Local Users’ 21• ’How to Configure Local Groups’ 22

4.1 How to Determine a DescriptionYou can assign freely definable descriptions to primos. This gives you a better overviewof the devices available in your network.

1. Start the primos Control Center.2. Select DEVICE - Description.3. Enter freely definable names for Host name, Description, and Contact person.4. Click Save to confirm. The descriptions are saved.

4.2 How to Configure the Device TimeYou can control the device time of primos via a time server (SNTP server) in the network.A time server synchronizes the time of devices within a network.

Benefits andPurpose

primos needs the device time to join directory services (17) and to provide the printjobs in the job history (30) with time stamps amongst other things.

UTC primos uses 'UTC' (Universal Time Coordinated) as a basis. UTC is a reference time andused as a time standard.

Time Zone The time received by the time server does not necessarily correspond to your local timezone. Deviations from your location and the resulting time difference (including country-specific particularities such as Daylight Saving Time) can be handled by means of the'Time zone' parameter.

NoteTime servers can be assigned automatically via DHCP. A time server assigned via DHCP

You configure descriptions and the device time for primos. This chapterdescribes these device settings.

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always takes priority over a manually defined time server.

Requirements A time server is integrated into the network.

1. Start the primos Control Center.2. Select NETWORK – Date/Time.3. Tick Date/Time.4. Into the Time server box, enter the IP address or the host name of the time server

(The host name can only be used if a DNS server was configured beforehand.)5. Select the code for your local time zone from the Time zone list.6. Click Save to confirm. The settings are saved.

4.3 How to Configure Local UsersWhen using user authentication, users are used to control who can print 35. To dothis, you can either use directory service users (17) or local users.You set up local users on primos. Each user needs a name and password. In addition, auser can be assigned to one or several user groups (22) to enter a large number ofusers more easily when using user authentication.

What Do YouWant to Do?

’Create Local User’ 21 ’Change Password’ 21 ’Change Group Membership’ 22 ’Delete Local User’ 22

Create Local User

1. Start the primos Control Center.2. Select DEVICE – Users.3. Into the Name box, enter a freely definable user name.

(a–z, A–Z, and 0–9 can be entered.)4. Into the Password box, enter a password.5. Repeat the password.6. In the Group area, select the user groups.7. To confirm, click Save. The local user is created.

Change Password

1. Start the primos Control Center.

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2. Select DEVICE – Users.3. Select the user to be edited by clicking the icon .4. Into the Password box, enter a password.5. Repeat the password.6. To confirm, click Save. The password is changed.

Change Group Membership

1. Start the primos Control Center.2. Select DEVICE – Users.3. Select the user to be edited by clicking the icon .4. In the Group area, select the user groups.5. To confirm, click Save. The group memberships are changed.

Delete Local User

1. Start the primos Control Center.2. Select DEVICE – Users.3. Select the user to be deleted by clicking the icon .4. Confirm the security query. The user is deleted.

4.4 How to Configure Local GroupsWhen using user authentication, users are used to to control who can print 35. To dothis, you can either use directory service users (17) or local users (21).To enter a large number of local users more easily, the local users can be grouped in localgroups. The group then is entered instead of each single user.You set up local groups on primos. In the group menu you can assign users to the group.Alternatively you can select groups for a user in the user's menu.

What Do YouWant to Do?

’Create Local Group’ 22 ’Change User Memberships’ 23 ’Delete Local Group’ 23

Create Local Group

1. Start the primos Control Center.

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2. Select DEVICE – Groups.3. Into the Name box, enter a freely definable group name.

(a–z, A–Z, and 0–9 can be entered.)4. In the Users area, select the users.5. To confirm, click Save. The local group is created.

Change User Memberships

1. Start the primos Control Center.2. Select DEVICE – Users.3. Select the group to be edited by clicking the icon .4. In the Users area, select the users.5. To confirm, click Save. The user memberships are changed.

Delete Local Group

1. Start the primos Control Center.2. Select DEVICE – Groups.3. Select the group to be deleted by clicking the icon .4. Confirm the security query. The group is deleted.

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5 Print

In order to print from iOS devices via primos, you have to create a print queue for therespective printer in primos. For each queue you then define numerous settings (accesscontrol and much more). In addition, you can define general print options.

WhatInformation Do

You Need?

• ’How to Configure Printers on primos (Creating Queues)’ 25• ’How to Manage Queues’ 29• ’How to View the Job History’ 30• ’How to Define the Printer Name That Is Displayed on the iOS Devices’ 32• ’How to Maintain or Test a Printer via primos’ 33• ’How to Encrypt Print Data Transmission’ 33• ’How to Control Who Can Print’ 35• ’How to Print from iOS Devices’ 36• ’How to Print Across Subnets (Wide-Area AirPrint)’ 37

This chapter explains how you set up primos for printing and how youconfigure enhanced settings for printing.

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5.1 How to Configure Printers on primos (Creating Queues)In order to print from iOS devices via primos, you have to create a print queue, queue forshort, for the respective printer in primos.

What Is a Queue? Queues are used to communicate with printers and transmit print jobs. The prints jobs arecollected in the queue and processed one after another. This way several persons canshare a printer without conflict.

NoteUp to 10 queues can be created in primos.

How to Create aQueue

There are 3 possibilities to create queues in primos:• Smart Printer Setup: Starts a search for network printers. Subsequently up to 10

queues will be created automatically.• Expert Printer Setup: Starts a search for network printers. You will then get a list of

printers found and queue proposals for those printers. You can edit those and createup to 10 queues.(Knowledge of printer settings required.)

• Manually create a queue: If you create a queue manually, you need to configure allsettings for one single queue. When you are doing this, the network is searched forprinters. You either choose the printer for which you want to create the queue fromthe list of search results or define a printer connection manually.(This method of creating a queue is especially suited for when you only want to createa single queue or create a queue for a specific printer.)

NoteThe Smart Printer Setup is only available if no queues are created in primos.

What Do YouWant to Do?

’Using the Smart Printer Setup’ 26 ’Using the Expert Printer Setup’ 26 ’Creating a Queue Manually’ 27

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Using the Smart Printer SetupIf you open the primos Control Center START page and if no queues are created in primos,e.g. when you install primos for the first time, an automatic pop-up that allows you to startthe Smart Printer Setup appears. Alternatively, you can start the Smart Printer Setupmanually.

Which Queuesare Created?

In primos up to 10 queues are created automatically for printers.

No queue has been created in primos.

1. Start the primos Control Center.2. Select PRINTING – Printer Setup.3. In the Default settings for discovery results area, define the default settings for

creating queues on the basis of the discovery results.4. Click Smart Printer Setup. The Smart Printer Setup starts. primos searches for network printers and automati-

cally creates queues for up to 10 printers found. Then an overview of the queues cre-ated is displayed.

NoteDepending on the size of your network, running the Smart Printer Setup may take a fewminutes.

Using the Expert Printer Setup A maximum of 9 queues are created in primos.

1. Start the primos Control Center.2. Select Printing – Printer discovery.3. In the Default settings for discovery results area, define the default settings for

creating queues on the basis of the discovery results.(You can change queues individually when editing the discovery results.)

4. Click Expert Printer Setup.The printer discovery starts. After the printer discovery has finished, a list of the print-ers found is displayed.

NoteDepending on the size of your network, the printer discovery may take a few minutes.

5. Define the queue settings for the desired printers; table 6 27.- Use the checkbox in front of the printer to select one or more printers for which a

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queue is to be created.- You can filter the search results according result type (only newly discovered print-

ers / all printers) and printer connection (IPPS/IPPS)

NoteDo not filter the discovery results after you already have defined settings. Hidden queueswill automatically be reset to their default values.

6. Click Save all or Save selected. The queues are created in primos.

NoteOnly after the queue has been created, you can define enhanced settings for the queue.See ’Edit Queue’ 29.

Tabelle 6: Queue parameters

Creating a Queue Manually

1. Start the primos Control Center.2. Select Printing – Create queue.3. Configure the queue parameters; table 7 28.

Parameters Description

Addressing Defines how printers are addressed in the network:- via Bonjour- via hostname or IP address (routable)Choose hostname/IP address if you want to move primos or the printers to adifferent network after setup.

Name Freely definable queue name. The queue name and the AirPrint identifiertogether make up the printer name that is displayed in the printer dialogof the iOS devices.Up to 50 ASCII characters (except for parentheses, spaces, slashes, quotationmarks and the pound sign) can be entered. In the displayed printer name(32), underscores are displayed as spaces.The queue name cannot be changed afterwards!

Location Freely definable description (of the location of the printer).You can enter a maximum of 80 characters.

Geo location Printer location as geographic coordinates.Enter latitude (-90 through 90) and longitude (-180 through 180) coordinatesin decimal form and separated by comma. Example: 51.982898,8.493206

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4. Click Create queue. The queue is created in primos.

Tabelle 7: Create queue – parameters

Parameters Description

Name Freely definable queue name. The queue name and the AirPrint identifier(32) together make up the printer name that is displayed in the printerdialog of the iOS devices.Up to 50 ASCII characters (except for parentheses, spaces, slashes, quotationmarks and the pound sign) can be entered. In the displayed printer name(32), underscores are displayed as spaces.The queue name cannot be changed afterwards!

Location Freely definable description (of the location of the printer).You can enter a maximum of 80 characters.

Geo location Printer location as geographic coordinates.Enter latitude (-90 through 90) and longitude (-180 through 180) coordinatesin decimal form and separated by comma. Example: 51.982898,8.493206

Select Printer Defines the printer.The list shows printers automatically discovered in the network. You may alsodefine a printer connection manually ('Connection').

Connection type Defines the printing protocol (IPP/IPPS) for the printer selected from thelist.You can only select printing protocol which the printer chosen supports.

Connection Defines the connection to a printer in the form of a device URI (uniformresource identifier).IPP / IPPS: In IPP (Internet Printing Protocol) the print data is transmitted viaHTTP to the printer. The connection between primos and the printer can beencrypted via SSL/TLS (IPPS). Standard port IPP: 631. Standard port IPPS: 443.ipp://:/ipp/printipp:///ipp/printipps://:/ipp/printipps:///ipp/printAlternatively, you can choose a printer automatically discovered in thenetwork from the list and select a connection type.

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5.2 How to Manage QueuesAfter you have created queues for your network printer in primos, you can edit or deletethose queues.

What Do YouWant to Do?

’Edit Queue’ 29 ’Delete Queue’ 30

Edit Queue

1. Start the primos Control Center.2. Select PRINTING – Queues.3. Select the queue to be edited by clicking the icon .4. Configure the queue parameters; table 8 29.5. Click Save to confirm. The settings are saved.

Table 8: Edit queue – parameters

Parameters Description

Location Freely definable description (of the location of the printer).You can enter a maximum of 80 characters.

Geo location Printer location as geographic coordinates.Enter latitude (-90 through 90) and longitude (-180 through 180) coordinatesin decimal form and separated by comma. Example: 51.982898,8.493206

Connection Defines the connection to a printer in the form of a device URI (uniformresource identifier).IPP/IPPS: In IPP (Internet Printing Protocol) the print data is transmitted viaHTTP to the printer. The connection between primos and the printer can beencrypted via SSL/TLS (IPPS). Standard port IPP: 631. Standard port IPPS: 443.ipp://:/ipp/printipp:///ipp/printipps://:/ipp/printipps:///ipp/print

Action See ’How to Maintain or Test a Printer via primos’ 33.Multicast publishing See ’A manually created queue is not published’ 71.Secure AirPrint See ’How to Encrypt Print Data Transmission’ 33.User authentication See ’How to Control Who Can Print’ 35.Access See ’How to Control Who Can Print’ 35.

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Delete Queue

NoteDeleted queues might appear on the iOS devices for some time after a queue has beendeleted. The iOS device will update its information over time so that the deleted queueswill no longer appear.

1. Start the primos Control Center.2. Select PRINTING – Queues.3. Click the symbol for the file to be deleted.4. Confirm the security query. The queue will be deleted.

5.3 How to View the Job HistoryThe 'Job History' displays information on the print jobs that have been processed byprimos.A maximum of 100 print jobs are displayed. From the 101rd print job onwards the FIFOmethod (first-in, first-out) is applied. The recorded print jobs will be deleted when primosis reset.

NoteA time server (20) must be configured in primos so that the date and time can bedisplayed correctly. If no time server is configured, the time stamp corresponds to thedefault time.

Filter The print jobs displayed can be filtered:– all jobs– completed jobs– active jobs

Actions Active print jobs can be deleted:– Cancel job– Cancel all active jobs

If a print job cannot be processed in case of an error, subsequent jobs cannot beprocessed. In this case, delete the "blocking" print jobs so that the following print jobs canbe processed.

What Do YouWant to Do?

’Having a Look at the Job History’ 31

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’Filtering the Job History’ 31 ’Delete print jobs’ 31

Having a Look at the Job History

1. Start the primos Control Center.2. Select PRINTING – Job history. The job history is displayed.

Filtering the Job History

1. Start the primos Control Center.2. Select PRINTING – Job history.

The job history is displayed.3. Click the filter button. The job history entries are displayed according to the filter.

Delete print jobs

1. Start the primos Control Center.2. Select PRINTING – Job history.

The job history is displayed.3. Click Active jobs.

All active print jobs are displayed.4. Delete one or all active print jobs.

- Delete 1 print job: Click Cancel job.- Delete all print jobs: Click Cancel all active jobs.

The print jobs chosen are deleted.

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5.4 How to Define the Printer Name That Is Displayed on the iOS DevicesIn the print dialog on the iOS device, the printer name is displayed according to thefollowing make up: ' '. Both elements can be namedaccording to your wishes.

Queue Name The queue name is defined individually when the queue is created (25) and cannot bechanged afterwards.

AirPrintIdentifier

The AirPrint identifier is a prefix that marks printers made available via primos on iOSdevices. The AirPrint identifier is applied to all queues. It can be changed at any time. Thedefault is 'air '.

Chose an identifier that begins with a letter that from the beginning of thealphabet. This way you can ensure that the printers made available via primosappear at the beginning of the printing dialog on the iOS devices.

Example: You are using the default AirPrint identifier 'air ' and the printer name:

Figure 3: Printer name in the printing dialog on the iOS device

1. Start the primos Control Center.2. Select PRINTING – Settings.3. Into the AirPrint identifier box, enter a freely definable ID.

Underscores cannot be used.

4. Click Save to confirm. The setting will be saved.

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5.5 How to Maintain or Test a Printer via primosYou can trigger certain actions for a queue, i.e. printer:

– Print test page– Stop or restart printer

(If the printer is stopped, print jobs are accepted but not printed. As soon as theprinter is started, all print jobs that have accumulated meanwhile will be printed.)

– Reject or accept again all print jobs– Delete all print jobs

Benefits andPurpose

The actions help with testing and maintenance of the printer. Examples:– Print a test page in order to check the printer connection.– Stop the printer if maintenance is briefly performed on the printer (e.g. if toner is

exchanged or paper added).– If a long downtime of the printer is foreseeable, e.g. for repairs, all print jobs should be

rejected.

Requirements A queue has been created on primos 25.

1. Start the primos Control Center.2. Select PRINTING – Queues.3. Select the desired queue by clicking the icon .4. In the Device area, select the desired printer action from the Action list.5. Click Save to confirm. The printer action is triggered.

5.6 How to Encrypt Print Data TransmissionThe print data is sent from the iOS device via primos to the printer. The print data streamcan be divided into two ways:

• Print data is sent from the iOS device to primos(By default print data is transmitted unencrypted. Die transmission can be encryptedby using Secure AirPrint. See below.

• The print data is sent from primos to the printer(The connection type that has been specified for the queue defines the protocolwhich is used to send the print data from primos to the printer. Depending on theprotocol chosen the print data is send with or without encryption. See 25.)

Secure AirPrint You can encrypt the print data transmission from the iOS device to primos by using anSSL/TLS encryption method. The encryption strength is defined via the encryption

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protocol and level 43. The encryption is to be defined for each queue separately.

NoteEncryption might slow down print data transmission.

Requirements A queue has been created on primos 25. A certificate has been installed on primos 50.

1. Start the primos Control Center.2. Select PRINTING – Queues.3. Select the desired queue by clicking the icon .4. Tick/clear Secure AirPrint.5. Click Save to confirm. The setting will be saved.

NoteTo completely encrypt the print data transmission, we recommend to encrypt thetransmission from primos to printer using an IPPS connection 25.

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5.7 How to Control Who Can PrintYou can restrict the access to queues and therefore printing on the corresponding printer.To do is, user authentication is used, i.e. a user name and the corresponding passwordmust be entered on the iOS device before printing. Thus no one can print from iOSdevices without user name and password.

NoteQueues with limited access are marked with the icon on the iOS device.

NoteiOS devices store this information automatically; the authentication must only be donewhen printing via this queue for the first time.

Mode ofOperation

The user authentication is to be set up for each queue separately. Users can be defined intwo ways:

• as local users (21) or• via directory service (Active Directory or LDAP) 17

To enter a large number of users more easily, the users can be grouped (in local22 or directory service groups). The group then is entered instead of eachsingle user.

User restriction can be set up in two ways as well:• Access for all users: All local users/groups respectively users/groups from the defined

directory service can print.• Restricted access: Users/groups authorized to print are set up in lists.

- Allow list: Only users/groups on the list can print.- Deny list: Users/groups on the list cannot print. All other users/groups can print.

Requirements A queue has been created on primos 25. primos is embedded into a directory service (17) in which users and/or groups are

set up. Or:Local users are set up (21) and, if required, grouped (22).

1. Start the primos Control Center.2. Select PRINTING – Queues.3. Select the desired queue by clicking the icon .4. Tick User authentication.

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5. Choose the restriction:- Access for all users: All local users/groups respectively users/groups from the

defined directory service can print.- Restricted access: Users/groups authorized to print are set up in lists.

6. If you chose restricted access, select the Type of list.- 'Allow list': Only users/groups on the list can print.- 'Deny list': Users/groups on the list cannot print. All other users/groups can print.

7. Then enter the desired users and groups into the Add users/groups to list box, and confirm with Add. Notes on entries:- Multiple users and/or groups are to be separated by comma.- Entering users: localusername respectively domainname\username- Entering groups: @localgroupname respectively @domainname\username

8. To confirm, click Save. The settings will be saved.

5.8 How to Print from iOS DevicesSimply and flexibly print content such as documents and pictures from iOS devices(iPhone, iPad, and so on). To do so, print jobs are sent from iOS apps with AirPrint supportto primos via your network. primos forwards the print job to the printer for printing.

NoteIf the print permissions have been restricted (35), a user name and password arequeried on the iOS device before printing. iOS devices store this informationautomatically; the authentication must only be done when printing via this queue for thefirst time.

Requirements In primos a queue has been created for the printer 25. Your iOS device is connected to the network via WLAN. Your iOS device supports AirPrint. The app selected supports AirPrint.

1. On your iOS device, open the app you want to print from.2. Choose the content you want to print.3. Open the print menu.4. Tap Printer.

All available printers are displayed. Printers made available by primos are per default tagged with AirPrint-Identifier 32

5. From the list, select the desired printer.6. Define the print options, e.g. the number of copies.

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7. Tap Print. You content is printed.

While printing, you can check the printing status in the Print Center on your iOSdevice. To open the Print Center, double-click the Home button and tap PrintCenter.

5.9 How to Print Across Subnets (Wide-Area AirPrint)AirPrint uses the Bonjour protocol (16) to find printers and make them available in thenetwork.However, Bonjour is limited to local network segments. You have to set up primos in sucha way that searching for and finding printers is possible across network segments. Thenyou can print from the entire network. Follow the instructions below in the indicatedorder.

Procedure • Enable Wide-Area AirPrint on primos: ’Configuring Wide-Area AirPrint on primos’ 38.• Define a subdomain for primos, e.g. primos.mydomain.com. Configure this

subdomain on primos: ’Configuring Wide-Area AirPrint on primos’ 38.

WarningThe primos subdomain must not end with '.local'. This domain is reserved formulticast Bonjour (mDNS).

• On primos, define the printer which are to be used with Wide-Area AirPrint:’Configuring Wide-Area AirPrint on primos’ 38.

• Optionally, you can deactivate the standard mechanism (multicast) for publishingprinters in the network. Printers will then only be made available via Wide-AreaAirPrint. (See ’Configuring Wide-Area AirPrint on primos’ 38.)

• On your DNS server, configure a conditional forwarder. Request which contain theprimos subdomain must be forwarded to primos: 38.

• Tell the iOS devices which are to use Wide-Area AirPrint how to search for and findprinters in the primos subdomain. To do this, the primos subdomain must be definedas search domain on the iOS devices. You can either set this up manually orautomatically on all iOS devices in the domain. - ’Configuring the primos Subdomain as Search Domain on iOS Devices Automati-

cally’ 39- ’Configuring the primos Subdomain as Search Domain on iOS Devices Manually’ 40

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Configuring Wide-Area AirPrint on primos

Requirements A DNS server is operated in your network. A DNS server is configured in primos 16.

1. Start the primos Control Center.2. Select PRINTING – Settings.3. Configure the Wide-Area AirPrint parameters; table 9 38.4. Click Save to confirm. The settings are saved.

Table 9: Wide-Area AirPrint parameters

Configuring a Conditional Forwarder on the DNS ServerAs an example the configuration procedure on Windows Server 2012 is described.

Requirements In primos Wide-Area AirPrint has been configured 38. A DNS server is operated in your network. You are logged on to Windows Server 2012 as administrator.

1. Start the DNS Manager.2. Rightclick on Conditional Forwarders and from the context menu choose New

Conditional Forwarder.The dialog New Conditional Forwarder appears.

3. In the DNS Domain box, enter the primos subdomain.4. In the area IP addresses of the master servers enter in the field IP Address the IPv4

address of primos.Windows server 2012 validates your input. If the validation is successful, a green check mark appears and you can click 'OK'.

5. Click OK to confirm. The conditional forwarder is saved.

Parameters Description

Wide-Area AirPrint Enables/disables Wide-Area AirPrint.primos subdomain Wide-Area AirPrint domain name for which a conditional forwarder to

primos is configured on the DNS server.Printers to be published viaWide-Area AirPrint

Defines the printers that can be used via Wide-Area AirPrint.

Multicast publishing Enables/disables the standard mechanism for publishing queues in thenetwork (via multicast).If you deactivate this option, printers will only be made available via Wide-Area AirPrint.

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Configuring the primos Subdomain as Search Domain on iOS Devices AutomaticallyThe primos subdomain can be defined as search domain automatically on all iOS devicesusing your DHCP server. In order to do so, the primos subdomain is entered on the DHCPserver as option 119. As soon as an iOS sends a request to the DHCP server, it willautomatically receive the primos subdomain as search domain in the answer. The iOSdevice will save this information automatically.

Preparation As an example the configuration procedure on Windows Server 2012 is described. On theDHCP server on Windows 2012, subdomain must be entered in coded form (according toRFC 3397). As this coding is difficult, the primos Control Center provides a coding tool. Ifyou enter your IPv4 DHCP range and primos subdomain, it will give you the command linecommand which contains your primos subdomain and IPv4 DHCP range in coded form.

1. Start the primos Control Center.2. Select MAINTENANCE – Service.3. In the DHCP option 119 area, enter your IPv4 DHCP range in the DHCP range box.4. In the DHCP option 119 area, enter your primos subdomain in the primos subdo-

main box. The Command box will show the command line commands. Save the command line

commands (e.g. as text file or in the clipboard).

Configuration The Windows Server graphical user interfaces do not offer a user-friendly configurationinterface for the DHCP option 119. Therefore the configuration on Windows Server 2012is described below using the command line.

Example To illustrate the configuration, the following example is used.Your primos subdomain is: primos.mydomain.comYour IPv4 DHCP range is: 10.168.0.0Command line commands: REM entered DHCP range is 10.168.0.0REM entered primos subdomain is primos.mydomain.comnetsh dhcp server V4 delete optiondef 119netsh dhcp server V4 add optiondef 119 "DNS Search Path" BYTE 1netsh dhcp server V4 scope 10.168.0.0 set optionvalue 119 BYTE 06 70 72 696d 6f 73 08 6d 79 64 6f 6d 61 69 6e 03 63 6f 6d 00

NoteThe first two lines are for information only. Therefore they are labeled as comment with'REM' and thus excluded from execution.

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Requirements In primos Wide-Area AirPrint has been configured 38. A DNS server is operated in your network. On your DNS server a conditional forwarder to the primos subdomain has been set up38.

A DHCP server is operated in your network. You are logged on to Windows Server 2012 as administrator. You have the command line commands; see: ’Preparation’ 39.

1. Start the command prompt.The box Administrator: Command Prompt appears.

2. Execute the command line commands created in preparation one after another.Example:netsh dhcp server V4 delete optiondef 119(Deletes a preconfigured option 119, if applicable.)netsh dhcp server V4 add optiondef 119 "DNS Search Path" BYTE 1(Activates option 119.)netsh dhcp server V4 scope 10.168.0.0 set optionvalue 119 BYTE 06 70 7269 6d 6f 73 08 6d 79 64 6f 6d 61 69 6e 03 63 6f 6d 00 (Configures option 119.)After each execution, the successful execution of the command is confirmed.

The primos subdomain is created on the DHCP server as option 119. The DHCP server will automatically set up the primos subdomain as search domain on all iOS devices.

Check if the entry appears on the DHCP server. In order to do so, start the DHCPserver and check if the entry appears under - IPv4 - -Scope Options. If necessary, refresh the display.

Configuring the primos Subdomain as Search Domain on iOS Devices ManuallyYou can enter the primos subdomain as search domain directly on your iOS device.

Requirements In primos Wide-Area AirPrint has been configured 38. A DNS server is operated in your network. On your DNS server a conditional forwarder to the primos subdomain has been set up38.

1. On your iOS devices open the menu Settings.2. Select Wi-Fi.

The Wi-Fi menu is displayed.3. Select your Wi-Fi from the list.

The Wi-Fi settings are displayed.

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4. Select the option Search Domains.The keyboard appears.

5. Add the primos subdomain.(Several search domains are to be separated comma.)

6. Let the key board fade out. The primos subdomain has been configured as search domain on the iOS device. The

iOS device will search for and find printers in the primos subdomain.

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6 Security

WhatInformation Do

You Need?

• ’How to Define the Encryption Strength for SSL/TLS Connections’ 43• ’How to Control the Access to the primos Control Center’ 45• ’How to Manage User Profiles (Access Control)’ 46• ’How to Protect primos from Cross-Site Scripting’ 48• ’How to Control the Access to primos (TCP Port Access Control)’ 48• ’How to Use Certificates Correctly’ 50• ’How to Use Authentication Methods’ 55

A number of security mechanisms are available to ensure optimumsecurity for primos. This chapter describes how to make use of thesesecurity mechanisms.

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6.1 How to Define the Encryption Strength for SSL/TLS ConnectionsThe following connections to and from primos can be encrypted via SSL/TLS:

• Web access to the primos Control Center: HTTPS (45)• print data transmission: IPPS and Secure AirPrint (33)

Encryptionstrength

The encryption strength and thus the safety of the connection is defined via theencryption protocol and level.

Protocol The encryption protocols SSL (Secure Sockets Layer) and its successor TLS (TransportLayer Security) are used to encrypt the connections.

EncryptionLevel

Each encryption level is a collection of so-called cipher suites. A cipher suite is astandardized sequence of four cryptographic algorithms that are used to establish asecure connection. Depending on their cipher strength, cipher suites are grouped to forman encryption level. Which cipher suites are supported by primos, i.e. are part of anencryption level, depends on the SSL/TLS protocol used.The following encryption levels can be selected:

• Any: The encryption is automatically negotiated by both communicating parties. Thestrongest encryption supported by both parties will always be chosen.

• Regular• High: Only cipher suites with an strong encryption are used. (Slow data transfer)

EstablishingConnections

When establishing a secure connection, the protocol to be used and a list of supportedcipher suites is sent to the communicating party. A cipher suite is agreed upon that willbe used later on. The strongest cipher suite that is supported by both parties will be usedby default. If the communication partner does not support the protocol selected and/orif there is no cipher suite that is supported by both parties, no SSL/TLS connection will beestablished.

WarningThe communicating partners of primos (e.g. browser) must support the protocolselected and the cipher suites of the selected encryption level in order tosuccessfully establish a connection. If problems occur, select different settings orreset the parameters of primos; see: 62.

NoteIf you set 'Any' for encryption protocol and level, they will be negotiated automatically byboth communicating parties. With these settings, the chances that a secure connection

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can be established are the highest.

1. Start the primos Control Center.2. Select SECURITY – SSL connections.3. From the Encryption protocol area, select the desired protocol.

WarningDo not use the encryption protocol 'SSL' if you use up-to-date browser software andif only HTTPS is defined as the permitted connection type for the web access to theprimos Control Center. As current browsers do not support SSL, a connection canthen not be established.

4. From the Encryption level area, select the desired level.

WarningDo not use the encryption level 'Low' if you use up-to-date browser software and ifonly HTTPS is defined as the permitted connection type for the web access to theprimos Control Center. As current browsers do not support cipher suites of 'Low', aconnection can then not be established.

5. Click Save to confirm. The setting will be saved.

NoteDetailed information about the individual SSL/TLS connection status (e.g. supportedcipher suites) can be found on the Details page at SSL connection status – Details.

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6.2 How to Control the Access to the primos Control CenterThe web access to the primos Control Center can be secured by selecting the permittedtypes of connection (HTTP/HTTPS).If HTTPS is exclusively chosen as the connection type, the administrative web access tothe primos Control Center is protected by SSL/TLS. The encryption strength is defined viathe encryption protocol and level 43.

NoteWhen logging into the primos Control Center (46), the password is transmitted inplain text. We recommend to only use the HTTPS connection.

SSL/TLS requires a certificate to check the identity of primos. During a so-called’handshake’, the client asks for a certificate via a browser. This certificate must beaccepted by the browser. Please refer to the documentation of your browser software.URLs that require an SSL/TLS connection start with 'https'.

1. Start the primos Control Center.2. Select SECURITY – Device access.3. In the Connection area, tick HTTP/HTTPS or HTTPS only.4. Click Save to confirm. The setting will be saved.

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6.3 How to Manage User Profiles (Access Control)The access to the primos Control Center is controlled with user accounts. You will need auser name and a password to get access to the program.

NoteWhen logging in, the password is transmitted in plain text. We recommend to encrypt theconnection to the primos Control Center (HTTPS 45).

LocalAdministrator

The primos Control Center can be accessed any time with a local administrator account.This local administrator cannot be deleted and the user name cannot be changed.User name: adminPassword: adminThe password of the administrator account can be changed.

NoteChange the default password as soon as possible!

Directory Service primos can join a directory service (Active Directory or LDAP) 17. Directory users canbe used to log into the primos Control Center. To do this, they must be defined on primos.The users defined can then authenticate themselves with their directory service username and password to gain access to the primos Control Center.

NoteOnly system administrators should have access to the primos Control Center because thisis where security-related settings can be configured.

Session timeout With the session timeout you can define that the connection to the primos Control Centeris terminated for security reasons if there is no user activity during the defined period. Thelogged in user will be logged out and has to log in again.

Logout For security reasons, always logout of the primos Control Center after having configuredsettings 9.

What do youwant

to do?

’Changing the Local Administrator’s Password’ 47 ’Configuring Directory Service User Login’ 47 ’Configuring the Session Timeout’ 47

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Changing the Local Administrator’s Password

1. Start the primos Control Center.2. Select SECURITY – Device access.3. Into the Password box, enter a password.4. Repeat the password.5. To confirm, click Save. The setting will be saved.

Configuring Directory Service User Login

Requirements primos is embedded into a directory service 17. In the directory service users are defined.

1. Start the primos Control Center.2. Select SECURITY – Device access.3. Into the Users having access to this device box, enter the directory service users

which may to log into the primos Control Center.4. To confirm, click Save. The settings will be saved.

Configuring the Session Timeout

1. Start the primos Control Center.2. Select SECURITY – Device access.3. Tick Session Timeout.4. Into the Session duration box, enter the time in Minutes after which the timeout is

to be effective. The setting will be saved.

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6.4 How to Protect primos from Cross-Site Scripting

What is Cross-Site Scripting?

Cross-site scripting (XSS) is a form of attack which uses a security vulnerability in websites:By default the user input entered on a website is submitted to the browser. An attackermay use this to transmit malicious code (e.g. scripts). The objective is e.g. to steal user datasuch as user profiles.To prevent cross-site scripting attacks values can be checked and only trusted valuesaccepted.

1. Start the primos Control Center.2. Select SECURITY – Device access.3. In theCross-Site-Scripting (XSS) area, enable/disable Value check. The setting will be saved.

6.5 How to Control the Access to primos (TCP Port Access Control)

TCP Port AccessControl

You can control the access to primos. To do so, all TCP ports on primos can be blocked.Network elements that are to have permission to access primos, can be defined asexceptions and excluded from locking. primos only accepts data packets from networkelements defined as exceptions. Please note: This also applies to iOS devices. If the TCPport access control is enabled, you can only print from iOS devices which have beendefined as exceptions.

Exceptions In order to exclude network elements (e.g. iOS devices, clients, DNS server, SNTP server)from port locking, they must be defined as exceptions. To do so, the IP addresses or MACaddresses (hardware addresses) of the network elements with access rights must beentered in the 'Exceptions' area. Please note:

• MAC addresses are not delivered through routers!• Address ranges can be defined using CIDR notation.

printers for which a queue has been created in primos are automatically excluded fromport locking.

Test Mode The 'test mode' allows you to check the configured access protection. If the test mode isactivated, access protection remains active until primos is rebooted. After restarting, theprotection is no longer effective.The 'test mode' option is activated by default. After a successful test, you must deactivatethe test mode so that access protection remains permanently active.

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1. Start the primos Control Center.2. Select SECURITY – TCP port access.3. Tick Port access control.4. In the Exceptions area, define the network elements which are excluded from port

locking. Enter the IP or MAC addresses and tick the options. 5. Make sure that the test mode is enabled.6. Click Save to confirm.

The settings are saved.The port access control is activated until the device is restarted.

7. Check the port access and configurability of primos.

NoteIf primos can no longer be reached using the primos Control Center, restart the device(64).

8. Clear Test mode.9. Click Save to confirm. The settings are saved. The port access control is active. Access to the ports is

restricted.

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6.6 How to Use Certificates Correctlyprimos has its own certificate management. This section explains how certificates areused and when the use of certificates is recommended.

What areCertificates?

Certificates can be used in TCP/IP-based networks to encrypt data and to authenticatecommunication partners. Certificates are electronic messages containing a key (publickey) and a signature.

Benefits andPurpose

The use of certificates allows for various security mechanisms. Use certificates in primos• to check the identity of primos in the network (56).• to authenticate the client if the connection to the primos Control Center is protected

via HTTPS (SSL/TLS) (45).• to encrypt print data (IPPS and Secure AirPrint 33).

WhichCertificates are

available?

Both self-signed certificates and CA certificates can be used with primos. The followingcertificates can be distinguished:

• Upon delivery, a certificate (the so-called default certificate) is stored in primos. It isrecommended that you replace the default certificate by a self-signed certificate or arequested certificate as soon as possible.

• Self-signed certificates have a digital signature that has been created by primos.• A requested certificate is created by a certification authority (CA) for primos on the

basis of a certificate request.• CA certificates are certificates that have been issued for a certification authority (CA).

They are used for verifying certificates that have been issued by the respectivecertification authority.

The following certificates can be installed at the same time in primos: – 1 Self-signed certificate– 1 client certificate, i.e. 1 requested certificate OR 1 PKCS#12 certificate– 1to 32 CA certificates

All certificates can be deleted separately.

What Do YouWant to Do?

’Displaying Certificates’ 51 ’Creating a Self-Signed Certificate’ 51 ’Creating a Certificate Request for a Requested Certificate’ 52 ’Installing a Requested Certificate in primos’ 53 ’Installing a PKCS#12 Certificate in primos’ 53

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’Installing a CA Certificate in primos’ 54 ’Deleting Certificates’ 54

Displaying CertificatesCertificates installed in primos and certificate requests can be displayed and viewed.

Requirements A certificate is installed in primos .

1. Start the primos Control Center.2. Select SECURITY – Certificates.3. Select the certificate via the icon . The certificate is displayed.

Creating a Self-Signed Certificate

NoteIf a self-signed certificate has already been created in primos, you must first delete thecertificate (54).

1. Start the primos Control Center.2. Select SECURITY – Certificates.3. Click Self-signed certificate an.4. Enter the relevant parameters; table 10 51.5. Click Create/Install. The certificate will be created and installed. This may take a few minutes.

Table 10: Parameters for the Creation of Certificates

Parameters Description

Common name Is used to clearly identify the certificate. It is advisable to use the IP addressor the host name of primos to allow a clear assignment of the certificate toprimos.You can enter a maximum of 64 characters.

Email address Specifies an email address.You can enter a maximum of 40 characters.(Optional entry)

Organization name Specifies the company that uses primos.You can enter a maximum of 64 characters.

Organizational unit Specifies the department or subsection of a company.You can enter a maximum of 64 characters.(Optional entry)

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Creating a Certificate Request for a Requested CertificateAs preparation for using a certificate which is issued by a certification authority for primos,a certificate request can be created in the primos. The request must be sent to thecertification authority which creates an certificate on the basis of this request. Thecertificate must be in 'base64' format.

NoteIf a certificate request has already been created in primos, you must first delete thecertificate request (54).

1. Start the primos Control Center.2. Select SECURITY – Certificates.3. Click Certificate request.4. Enter the required parameters, table 10 51.5. Click Create a request.

The creation of the certificate request is in progress. This may take a few minutes.6. Select Upload and save the requests in a text file.7. Click OK.8. Send the text file as certificate request to a certification authority.

When the certificate has been received, it must be saved in the device 53.

Location Specifies the locality where the company is based.You can enter a maximum of 64 characters.

State name Specifies the state in which the company is based.You can enter a maximum of 64 characters. (Optional entry)

Domain component Allows you to enter additional attributes.(Optional entry)

Country Specifies the country in which the company is based. Enter the two-digitcountry code according to ISO 3166. Examples:DE = Germany, GB = Great Britain, US = USA

Expires on Specifies the date from which on the certificate becomes invalid.RSA key length Defines the length of the RSA key used:

- 512 bit (fast encryption and decryption)- 768 bit- 1024 bit (standard encryption and decryption)- 2048 bit (slow encryption and decryption)

Parameters Description

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Installing a Requested Certificate in primos

Requirements A certificate request has been created at an earlier date 52. The certificate must be in 'base64' format.

NoteIf a PKCS#12 certificate has already been installed in primos, you must first delete thecertificate (54).

1. Start the primos Control Center.2. Select SECURITY – Certificates.3. Click Requested certificate.4. Click Browse.5. Specify the requested certificate.6. Click Install. The requested certificate is installed in primos.

Installing a PKCS#12 Certificate in primosPKCS#12 certificates are used to save private keys and their respective certificates and toprotect them by means of a password.

NoteIf a PKCS#12 or a requested certificate has already been installed in primos, you must firstdelete the certificate (54).

Requirements The certificate must be in 'base64' format.

1. Start the primos Control Center.2. Select SECURITY – Certificates.3. Click PKCS#12 certificate.4. Click Browse.5. Enter the PKCS#12 certificate.6. Enter the password.7. Click Install. The PKCS#12 certificate is installed in primos.

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Installing a CA Certificate in primosIn order to check the identity of the network communicating parties of primos, it isnecessary to validate their certificates. For this, the root CA certificates of the certificationauthorities that have issued the certificates of said communicating parties are installed inprimos.Up to 32 CA certificates can be installed. Thus multi-level public key infrastructures (PKIs)are supported.Example: primos offers a number of authentication methods to verify its identity in anetwork. If you use the authentication method 'EAP-TLS' (56), you must install the rootCA certificate of the certification authority that has issued the certificate of theauthentication server (RADIUS) in primos.

Requirements The certificate must be in 'base64' format.

1. Start the primos Control Center.2. Select SECURITY – Certificates.3. Click CA certificate.4. Click Browse.5. Specify the CA certificate.6. Click Install. The CA certificate is installed in primos.

Deleting Certificates

WarningDo not delete the certificate (CA/self-signed/PKCS#12) if only HTTPS is defined asthe permitted connection type for the web access to the primos Control Center. Ifthe corresponding certificate is deleted, the primos Control Center can no longer bereached. In this case you have to reset the configuration settings of primos (62).

Requirements A certificate is installed in primos.

1. Start the primos Control Center.2. Select SECURITY – Certificates.3. Select the certificate to be deleted via the icon . The certificate is displayed.4. Click Delete. The certificate is deleted.

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6.7 How to Use Authentication MethodsBy means of authentication, a network can be protected against unauthorized access.primos can participate in various authentication procedures. This section describes whichprocedures are supported and how these procedures are configured in primos.

What is IEEE802.1X?

The IEEE 802.1X standard provides a basic structure for various authentication and keymanagement protocols. IEEE 802.1X allows you to control the access to networks. Beforeusers gain access to a network via a network device, they must authenticate themselvesin the network. After the authentication was successful, the access to the network will befreed.

What is EAP? The standard IEEE 802.1X is based upon the EAP (Extensible Authentication Protocol). EAPis a universal protocol for many authentication procedures. EAP allows for a standardizedauthentication procedure between the network device and an authentication server(RADIUS). First you must define the authentication procedure (TLS, PEAP, TTLS, etc.) to beused and configure it on all network devices involved.

What is RADIUS? RADIUS (Remote Authentication Dial-In User Service) is an authentication and accountmanagement system that validates user login information and grants access to thedesired resources.

primos supports various EAP authentication methods in order to authenticate itself in aprotected network.

What Do YouWant to Do?

’Configuring EAP-MD5’ 55 ’Configuring EAP-TLS’ 56 ’Configuring EAP-TTLS’ 57 ’Configuring PEAP’ 58 ’Configuring EAP-FAST’ 59

Configuring EAP-MD5

Benefits andPurpose

EAP-MD5 validates the identity of devices or users before they gain access to networkresources. You can configure primos for the EAP-MD5 network authentication. Thismakes sure that primos gets access to protected networks.

Mode ofOperation

EAP-MD5 describes a user-based authentication method via a RADIUS server. primosmust be defined as user (with user name and password) on a RADIUS server. Theauthentication method EAP-MD5 must then be enabled in primos and the user name andpassword need to be entered.

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Requirements primos is defined as user (with user name