primer on capacity_management_v0.2

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Fundamentals of Capacity Management Practical Performance Analyst – 5 th August 2012 http://www.practicalperformanceanalyst.com

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Page 1: Primer on capacity_management_v0.2

Fundamentals of Capacity Management

Practical Performance Analyst – 5th August 2012

http://www.practicalperformanceanalyst.com

Page 2: Primer on capacity_management_v0.2

Agenda Performance Engineering Life Cycle

What is Proactive Performance Management

Holistic View of Performance

What is Capacity Management

Capacity Management Process Input & Output

On-going Capacity Management Process

Why is Capacity Management Important

Capacity Management Process

Challenges involved in setting up Capacity Management

Deliverables for the Capacity Management process

Resources & tools for Capacity Management

Page 3: Primer on capacity_management_v0.2

Performance Engineering Life Cycle

Software Development Life Cycle

Functional Requirements Gathering

Architecture & Design

Build Application

System Test,

System Integrated Test & UAT

Deploy Into Production

Performance Engineering Life Cycle

Non Functional Requirements Gathering

Design for Performance &

Performance Modelling

Unit Performance Test &

Code Optimization

Performance Test

Monitoring & Capacity Management

Page 4: Primer on capacity_management_v0.2

Proactive Performance Management

Performance Requirements

Analysis

Performance Modelling &

Capacity Planning

Build & Optimization

Performance Testing

Performance Monitoring

Capacity Management

Proactive Performance Management helps by –

Identifying performance issues early in the design

Validate suitability of your application architecture for your documented NFR’s

Validate your application capacity requirements for the documented NFR’s

Advocates early SVT to identify potential bottlenecks early in the build and development cycle

Reduces potential for major rework later in the program

Advocates using modelling techniques to predict performance impact for growing workload

Page 5: Primer on capacity_management_v0.2

Txn Performance

- Response Times, etc.

Application Performance – Operations/Sec, Messages/Sec,

Transactions/Sec, etc.

Infrastructure Performance – CPU Utilization, Memory Utilization, Disk IOPS, etc.

Network Performance – Packet Loss, Jitter, Packet Re-ordering, Delay, etc.

Holistic View of Performance

Page 6: Primer on capacity_management_v0.2

What Is Capacity Management

Capacity Management is a process whose objective is to:

Ensure optimal utilization of underlying application infrastructure

Plan and procure appropriately sized infrastructure at the right time and the right price

Recommend additional Infrastructure requirement to meet growth in Business Workload

Capacity Management is a functional generally provided by the IT team within the enterprise with input from business on upcoming business initiatives and growth in user volumes (Business Workload)

Capacity Management uses a combination of different modelling techniques (Statistical, Analytical, Simulation) to model performance of the application and predict infrastructure impacts

Capacity Management recommends proactive review of Business & Infrastructure Workload proactively so as to recommend the right amount of infrastructure required to meet the NFR’s & SLA’s

Capacity Management has traditionally been performed using Excel sheets. For complex multi-tier applications with large volumes of Workload Data (collected over weeks and months) Excel breaks down. COTS and home grown tools are generally recommend in this case.

Management is generally performed using sophisticated tools which allow for modelling of Workload data (Business & Infrastructure) using a combination of different modelling techniques to forecast performance and capacity impacts

Page 7: Primer on capacity_management_v0.2

Process Input Process Output Sub

Process

• Business Workload (Txns/Hour, Msgs/Hour, Workflow/Hour, etc.)

• Infrastructure Workload (CPU Utilization, Memory Utilization, etc.)

• Application Architecture

• Performance & Scalability Challenges

• Business Growth Forecast

• Resource Capacity Management

• Service Capacity Management

• Business Capacity Management

• Application Performance Models

• Capacity Management Reports

• Application tuning and optimization recommendations

• Infrastructure recommendations

Capacity Management Process Input & Output

Page 8: Primer on capacity_management_v0.2

Plan

Model

Analyse Optimize

Monitor

On Going Capacity Management Process

Ongoing Capacity Management requires:

Planning the whole process, identifying and collecting relevant workload data

Creating relevant Performance Models for your different applications and application tiers

Analysis of the modelling results and prediction based on growth in business workload

Tweaking & optimizing your models based on learning from Performance Test and data obtained from production

Monitoring application performance, capacity utilization based on growth in workload

Page 9: Primer on capacity_management_v0.2

Why Is Capacity Management Important

Capacity Management is important for the following reasons –

Ensures IT sizes & procures the right amount of infrastructure at the right time at the right price

Ensures that applications have the infrastructure & computational resources required to meet their NFR’s

Ensures that Infrastructure Capacity is optimally utilized across the different business critical applications

Ensures that IT is proactively monitoring Growth in Business Workload with the objective of identifying potential Infrastructure Capacity impacts

Ensures that Business has a scalable platform in place to meet growth in customer volumes and allows for short time to market for new business initiatives

Prevents fire fighting caused due to lack of required infrastructure capacity in production possibly caused due to a surge in Business Workload and customer volumes

Ensures that IT and Business are able to deliver the expected end user experience

Page 10: Primer on capacity_management_v0.2

Capacity Management Process

Understand Non Functional

Requirements

Understand Service Level Agreements

Identify Business Workload for your

Applications

Identify relevant Infrastructure

Workload for your applications

Extract Business Workload Data for

your Application from Production

Extract Infrastructure Workload Data for

your Application from Production

Determine Modelling Approach

(Statistical, Analytical, Simulation)

Create Performance Models for your

Application

Obtain Business Workload Forecasts

Forecast Infrastructure &

Performance Impacts for increase in

Business Workload

Provide Recommendations.

Measure, Monitoring, Predict & Manage.

Page 11: Primer on capacity_management_v0.2

Challenges involved in Capacity Management

Challenges understanding Business Workload

Challenges extracting Business Workload data from Applications in production

Challenges extracting Infrastructure Workload data from Monitoring tools

Challenges obtaining clean Workload data in a format that can be used for purposes of modelling

Challenges obtaining Capacity Management solutions that can be used for on-going Capacity Management

Challenges convincing clients on the usefulness and reliability of the modelling techniques

Challenges obtaining data on a regular basis for purposes of Modelling & Capacity Management

Page 12: Primer on capacity_management_v0.2

Deliverables – Capacity Management

Following would be the deliverables for Capacity Management -

Non-Functional Requirements Document

Workload Models – Business Workload & Infrastructure Workload

Performance Models for your production applications

Capacity Management Report

Page 13: Primer on capacity_management_v0.2

Resources & Tools

BMC Capacity Management - http://www.bmc.com/products/product-listing/capacity-optimization.html

CA Capacity Manager - http://www.ca.com/us/capacity-manager.aspx

TeamQuest Capacity Management - http://www.teamquest.com/products-services/teamquest-performance-software/index.htm

Page 14: Primer on capacity_management_v0.2

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